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Okay. We'll begin now. I'm Jason. Welcome to another edition of Webinar Wednesday.

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We're very lucky to have Patrick Brunell with us here today.

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Patrick is the brand manager here at Brilliant Directories

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and also responsible for assisting us in knowing what features to release and put on our roadmap.

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So thanks for joining us today, Patrick.

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If you're not, if you haven't yet joined our LinkedIn

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marketing strategy network, I highly recommend, joining the network.

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You can go to brilliantdirectories.com/linkedin.

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It will redirect you to our LinkedIn group page, and this is a fantastic place to ask strategy questions on how to maximize and leverage your your directory's performance.

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Actually,

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Blair has a topic that was created

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in the LinkedIn group recently.

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And we'll cover that topic with Blair,

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who's one of the attendees joining us here today.

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And that's just some of the stuff that, you know, we can talk about both in the LinkedIn group as well as in the Webinar Wednesdays.

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And for those of you joining us for the first time,

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the goal of the Webinar Wednesday presentations is really to answer any questions

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that you might have about how Brilliant Directories works, the potentials and possibilities,

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and also to help resolve some simple how to issues that you might be having if you're trying to configure something but just can't get it right.

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You know, I definitely want to help you,

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the best I can with those types of questions.

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And also, the rules of engagement here. You know, we're looking for

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one question per person,

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until everyone has had an opportunity to at least ask

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one question. That way we can be fair

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to everyone.

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And the type of questions that you can ask

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are really,

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all across the board from

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improving members to the member sign up experience,

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how to generate leads and strategies on how to maximize selling leads to your members.

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SEO strategies are great to talk about and usually create some good conversations there.

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And also just simple things like designing your site or how to make things work

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a certain way. So hopefully that'll stimulate some ideas

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on the type of questions

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that you have.

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And last week, we did have a contest. I encourage everyone to try to participate

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in the contest that we hold, in the webinar Wednesdays.

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Obviously, those who attend the webinar can definitely enter the contest.

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Barry Walker from The United Kingdom.

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Congratulations.

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You've won a one free power plan website which is a $1,500

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value. You can use this website for any other ideas you have,

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you know,

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in the future.

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And just email support@brilliantdirectories.com

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to claim,

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your free power website plan added to your account.

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For those of you,

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who have been with us a little longer, that's equivalent to what we used to call the full license plan is now the power website plan.

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So congratulations Barry.

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And we're going to keep things simple, with the contest for this week.

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We're actually just going to repeat the contest we did last week and I'll explain to you exactly what that is.

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If you go to the brilliantdirectories.com

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website,

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what you can do is, head on over to our support tab

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and under the free workshop videos.

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I'm gonna kill two birds with one stone here.

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This is also where you can find all the webinar replays.

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So we're still editing the one from last week, but up until March 8, we have all the webinars we've released,

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starting from January 18.

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And for the contest, all you need to do is come on over to the free workshop videos,

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And you can go to any one of the videos

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and just leave a comment for us in the comment section

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under the video here.

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You can leave a note. You can talk about your website.

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You can let us know what you'd like to hear in future webinar Wednesdays.

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You can let us know what you liked about the webinar Wednesdays. Any type of feedback

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is constructive and helpful.

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And if you just leave a comment here, we will be choosing a random winner next week. And,

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yeah.

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And so you'll automatically enter the prize at the contest to win the prize, just by leaving a comment here.

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Alright.

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And we also have

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what I think is a really good deal of the week for safety and security.

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And it's actually a bundle

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that includes,

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I think, three very important

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add ons.

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One of one of them is the website activity tracking or log.

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So if you have multiple staff members, you can actually track their activity,

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that they do in the admin area as well as your members activity. Who's logging in?

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Who's logging out? Who's upgrading, downgrading, who's updating their contact information.

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So the website activity log is very nice for tracking

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your member and your,

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other staff members who are helping you work on your site's activity.

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The next is the bandwidth and storage boost.

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And what that does is most of you might not have that this issue just yet, but you you do have a my resources

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tab. And it'll let you know how much of your disk space and monthly bandwidth you've

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used. So if you do see this getting closer to the red mark,

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with this add on we'll add an extra 10 gigabytes of resources both to your bandwidth

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and your disk space usage.

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So that's included in this bundle.

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And lastly, we have daily website backups.

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And we did offer this as

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a daily deal a deal of the week a few weeks ago, and a lot of people did take advantage of that.

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In the event if your site has a lot of

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data, if you have a lot of people working on your site,

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there can be a time where something goes wrong.

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And when you have the fourteen days of daily website backups,

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it's it's almost like insurance for your site where

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we can restore you can restore

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any part of your site,

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and you'll there'll be fourteen consecutive

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days of backups,

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in the event that of some kind of data failure or someone changes something on your site that they should have.

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So if you've done a lot of, you know, customizations

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on your site or your data is just very important to you, which I would assume it is, the daily website backups is just, you know, for peace of mind

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that you'll have plenty of time to restore your website back to an instance that it was,

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within the last fourteen days.

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So this is a great bundle. It's $25

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per month. Just use the promo code webinar

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70.

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That will bring that $85

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per month price down to $25.

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So for your site at $25

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per month, I think this is just a tremendous,

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benefit,

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for you. And you can go to brilliantdirectories.com/promo.

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Alright. So we're going to begin with the the fun part of the presentation

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where you guys can ask, questions. You can type in your questions.

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Alright.

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I have the name Eby. Eby, are you there?

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Yeah.

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So I don't know if you guys if you can show this or not, but I saw that,

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you guys use Infusionsoft

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to do some of your well, to, like, do, for example, your webinar emails.

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And I was wondering, like, we use Infusionsoft in another part of our business, and we're trying to figure out

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how to integrate it. And I was wondering if

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you had any, like, examples or stuff you could show us just just to see what you guys are doing.

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Gotcha. That's a really good question.

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So let me just show everyone, what you're referring to.

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So Infusionsoft

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is,

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it is a separate software. And

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what Infusionsoft does is it lets you, track your contacts, email your contacts,

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on a more

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comprehensive level. It's a little little more

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robust

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for managing,

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contacts.

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And what you can do with Infusionsoft

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actually, just what you similar to what you can do with Mailchimp or Aweber or even HubSpot,

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You know, these solutions allow you to create forms, whether they're contact forms, application forms, registration

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forms.

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And then those forms can be embedded

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onto any website, your Brilliant Directories website. You know, it could be any type of website.

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They're meant to be embedded,

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to fill out forms for things like ebook downloads. You guys have probably done that yourselves.

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So a a good solution for that is they are meant to integrate with websites and other applications.

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What I would recommend is actually heading on over to the marketplace at Brilliant Directories.

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And you can actually find a developer that specializes in third party integrations.

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So you can go to marketplace.brilliantdirectories.com.

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I'll drop this here in the chat for everyone.

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Okay.

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And this is a great place if you're looking for functionality that's not necessarily out of the box with Brilliant Directories.

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You can find some pretty talented people here,

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and it looks like a lot of people focus on third party integrations.

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And you can just, you know, contact them through the website

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and tell them what you're trying to achieve, and, you know, they'll let you know if they can do it and, you know, they'll quote you a price

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and so on.

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So I would recommend coming to the brilliant marketplace here and finding a developer who who can, help you out with that.

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More specifically,

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we were kinda curious

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if it would interfere

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with anything if you used it, or like if you used Infusionsoft forms

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in place of, like, say, where a member actually signs up for a level,

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or if it's really just useful on,

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you know, for the emailing part.

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Yeah. So and that's a really good question. So one of the developers

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would be able to, you know, let's say someone signs up to your site.

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You know, this this is a registration form for a Brilliant Directories site, but there there are ways to pass this email address into your Infusionsoft

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account,

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with some other metadata as well.

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So one of those third party,

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those those developers should be able to integrate a third party solution that would that would pass this email to

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Infusionsoft,

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for example.

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Okay. So it wouldn't it wouldn't affect the database of my directory then? No. No.

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They'd be working in in in harmony and in sync with, your Brilliant Directories website.

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Great question there. I know a lot of people ask about that.

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Moving on. Lev, we've unmuted your microphone. Lev, are you with us today?

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I am, guys. It's great to to talk to you and be on the air here. Alright. Great.

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Where are you calling in from, Lev?

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I'm calling in from Lebanon, Pennsylvania. Okay. Great. Great. What's your question for us today?

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I was wondering if you guys would be so kind as to take me for a tour through the claimable business listings.

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Yeah. I can I can definitely

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do that?

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Let me think of a site real quick that I can use as an example for you.

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I actually purchased the ad on not too long ago.

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I don't know if, if you'd be willing to, to kinda walk me through the process

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so I could, you know, do it, you know, from scratch for myself. Yeah. Absolutely. What's your site?

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We can we can check it out.

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Cleaningconnections.com.

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So for those of you, who don't know, we do have another add on.

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Let me just show everyone where that is.

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It is called the claimable,

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business listings.

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And it's exactly what it sounds like. If you're can if you're gonna import

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data or, you know, preload your site with members,

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you can

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utilize the K Mobile business listing. So when businesses stumble

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upon their listing on your site,

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they can claim it, they can pay for a membership level, and they can add more information

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to that listing.

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So let's check out your site here.

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And you have cleaningconnections.com.

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So do you have,

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member data that you might preload into here or manually add members yourself into here?

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Into this site?

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Not currently. I mean, I'd be interested in, you know, in,

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you know, looking at the,

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you know, looking at the different companies in my area and, you know, possibly creating, you know, listings for them and seeing, you know I mean, if that's the way it works.

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Yeah. It's usually, you know, you add the members.

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The the the members who are gonna claim their listing, that data needs to be added into your site, in some way.

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And normally people will import,

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businesses or manually add a set of businesses.

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But for just for this demonstration, I'll show you exactly,

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how you would how it works. It's very simple actually.

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So let's take this, member as an example, Mendez Incorporated Services.

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Right now they're just a member regular membership level.

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But what you can do actually and let's, let's just edit this membership level here.

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So when you have the claimable business listing add on, you'll notice on your pricing page when you want to edit the membership level, for example, business owner,

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the account type can be set to paid or free.

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But when you have the claimable business listing add on, you have this option here that says claim.

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And just temporarily, I'm gonna set this to claim lev.

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And when we do this,

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if we come back

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to a member who's part of that membership level and refresh the page,

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we will notice that now we see a flag here. It says, are you Mendez Incorporated Services?

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Claim this listing to receive referrals from this page. You can obviously change this.

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I've seen people move this into the sidebar here and make it more prominent.

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But what the key thing here is you get this button that says claim

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listing.

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And let me just claim this listing. And then the person can choose a plan.

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Normally, if you are using the claim listing add on, Lev,

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you wouldn't have a free

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option,

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only because you don't want someone to go in there and start claiming all the listings for free.

240
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So usually, you know, the best you don't have to, but the best practice is when you're using the claim listing add on is to only have paid options.

241
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And then once you when you go to create listing,

242
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it knows that, you are trying to claim it for this business here, Mendez Inc. Services.

243
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And all the person has to do is go through the normal sign up process, put their credit card information in, and after they pay, they will be redirected

244
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to this listing where they can add more information.

245
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They'll start receiving the, you know, the referrals that come from this listing page,

246
00:15:22.195 --> 00:15:25.815
and that they'll now this this message will now go away because,

247
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they've

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they're not a claim listing status anymore. So in a nutshell, that's how the claim listing works.

249
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It's pretty streamlined,

250
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and it's a great way to load your site with data.

251
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And, you know, these pages are really optimized for search engines, so it's just a matter of time before some of the data you've uploaded will start ranking in search engines.

252
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Eventually, businesses Google their name, or you can email the businesses or reach out to them.

253
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Once they see the listing on your site, they will be compelled and motivated to claim the listing because,

254
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you know, you can they they want to receive referrals from this page or whatever the motivating text is that you use to get them to claim the listing.

255
00:16:05.500 --> 00:16:06.720
Does that answer your question?

256
00:16:07.980 --> 00:16:09.980
Well sort of. So you're saying that,

257
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they will be searchable on the web, however, they won't be searchable,

258
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will they still be searchable if someone were to perform a search in in that area on my directory?

259
00:16:19.755 --> 00:16:20.495
They absolutely

260
00:16:20.875 --> 00:16:22.475
will. Yeah. They absolutely will be.

261
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So these pages, even though they're claim listings, still work as tools to generate leads for your website.

262
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So even though this company has not yet claimed this this page, you know, this page is still

263
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developing leads for your website. So you definitely want them to be searchable,

264
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because that's one way someone is gonna another way a business is gonna find their listing on your website.

265
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So they're gonna eventually find them in search engines, but they're definitely gonna still find them on your website as well.

266
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So this is essentially gives me opportunity to create leads for my create members for myself.

267
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I could just go ahead and, you know, go through the,

268
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you know, through the,

269
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through through the web and, you know, find people in my area and or businesses in my area and and create profiles for them, and eventually they'll stumble upon it and so on and so forth.

270
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They'll stumble upon it or you can reach out to them and be a little bit more proactive,

271
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and let them know, hey, we've added you to our website.

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We think you're, you know, a great provider in the in this industry. And,

273
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here's a link you can claim your listing.

274
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And you send them a link to this to their own profile page.

275
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So there's When when I when I like when I like contacting my claim listings most is when they've actually received a lead.

276
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So like Jason

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00:17:41.475 --> 00:17:46.695
said, making them visible so that someone on the public a lot of times people are gonna search by

278
00:17:47.075 --> 00:17:54.135
phone numbers or they're gonna search with but for a specific business and they happen to find them on your site, they're gonna contact them.

279
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That goes into the lead engine for you

280
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and you can then reach out to them and say, Hi. I'm calling from Cleaning

281
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Connections.

282
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You actually have a profile on our website

283
00:18:06.830 --> 00:18:07.570
and somebody's

284
00:18:08.515 --> 00:18:12.355
trying to contact you and and I want to send that information to you.

285
00:18:12.355 --> 00:18:15.495
It doesn't we're not charging you anything. It's a it's a free lead.

286
00:18:15.554 --> 00:18:18.215
You have their email and phone number you can get back to them. Hopefully,

287
00:18:18.595 --> 00:18:20.434
we're able to get you some more business.

288
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And would you mind if I follow it up with you in a couple days and see how everything went?

289
00:18:24.490 --> 00:18:28.830
They're gonna say, sure, that sounds great. Let me just make sure I have the right email address.

290
00:18:28.970 --> 00:18:30.110
So I like to take

291
00:18:30.570 --> 00:18:36.110
that moment as the real moment to build the relationship. That's a much easier phone call to make

292
00:18:36.585 --> 00:18:37.085
than

293
00:18:37.385 --> 00:18:41.565
introducing your concept and saying we created a profile and you can claim it.

294
00:18:41.945 --> 00:18:46.284
It's it's it takes a little bit longer. Some business owners will get it, and other owners

295
00:18:46.664 --> 00:18:51.965
may not be as enticed than if you told them that you actually just sent them some business.

296
00:18:53.540 --> 00:18:56.840
Okay. Very good. Thank you so much guys. Alright. Thanks for the great question.

297
00:18:57.460 --> 00:19:00.420
So that's with the claim listings add on that we have.

298
00:19:00.420 --> 00:19:03.400
And if you have data you're importing, it's a really good tool,

299
00:19:03.780 --> 00:19:05.960
both a marketing tool and to help,

300
00:19:06.495 --> 00:19:09.795
you know, motivate people to sign up to your site as well.

301
00:19:10.415 --> 00:19:17.395
I actually have a pretty easy question here from Jim, and I don't think we've ever talked about this funny, in our webinars,

302
00:19:17.934 --> 00:19:21.875
and and he asked, where can I find out about all the Brilliant Directories updates?

303
00:19:22.860 --> 00:19:26.640
Obviously, we we push a lot of updates and we're always coming out with new functionality,

304
00:19:27.740 --> 00:19:30.560
and and I wanted to show him, what I think

305
00:19:31.340 --> 00:19:33.680
everybody should do that's a Brilliant Directories customer.

306
00:19:33.740 --> 00:19:36.000
So here we're in the Brilliant Directories

307
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support center.

308
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Many of you are familiar with submitting tickets, as I know.

309
00:19:43.145 --> 00:19:51.630
Also many of you are very familiar with the Solution Center, but one thing that not many people know about is we do have a forum,

310
00:19:52.010 --> 00:19:54.830
and in our forum, we have a topic that's called

311
00:19:55.290 --> 00:19:55.790
announcements.

312
00:19:56.250 --> 00:20:00.410
And there's something that you can do in the forum that you can't do anywhere else.

313
00:20:00.410 --> 00:20:03.070
So if I click on this topic announcements,

314
00:20:03.845 --> 00:20:07.705
you're going to see that there's a button that allows me to follow

315
00:20:08.485 --> 00:20:11.305
this particular topic. So if you follow

316
00:20:11.765 --> 00:20:12.585
our announcement

317
00:20:12.885 --> 00:20:13.385
section,

318
00:20:13.845 --> 00:20:17.385
every time when you have a new update and we announce it with our customers,

319
00:20:17.779 --> 00:20:20.200
you're going to receive an email in your inbox.

320
00:20:20.659 --> 00:20:27.399
So you're always going to know if there's something that's in beta launch, if there's something that was just released, if there's a new add on that's available.

321
00:20:28.340 --> 00:20:32.120
For me, this is the best way of staying current with the platform.

322
00:20:33.015 --> 00:20:34.875
We even developed detailed

323
00:20:35.255 --> 00:20:37.275
strategic road maps of,

324
00:20:37.895 --> 00:20:45.835
you know, the the latest updates that we've done over the last three months and what the next updates are going to be for the next three months after that,

325
00:20:46.375 --> 00:20:48.395
asking for feedback and so forth.

326
00:20:48.830 --> 00:20:50.450
So I find that

327
00:20:51.470 --> 00:20:54.210
following the announcement section in particular,

328
00:20:54.670 --> 00:20:57.950
it's only controlled by us. We don't have other people creating topics.

329
00:20:57.950 --> 00:21:00.510
It's not going to turn into a a spam machine.

330
00:21:00.510 --> 00:21:08.935
You'll probably get four or five emails a month, but that's my personal recommendation on the best way to stay up to date with what's new at Brilliant Directories.

331
00:21:10.115 --> 00:21:10.995
Yeah. That's great.

332
00:21:11.235 --> 00:21:15.655
I I think we just recently started doing that a few months ago, and it's been really helpful for,

333
00:21:16.080 --> 00:21:21.380
you know, exactly that, keeping up with our updates and making sure that, everyone's well informed.

334
00:21:22.080 --> 00:21:23.940
So that was a good question. Thank you.

335
00:21:24.480 --> 00:21:25.779
Alright. Martin.

336
00:21:26.640 --> 00:21:31.535
We missed Martin last week. I'm gonna make sure I get to him this week. Martin, how you doing?

337
00:21:32.155 --> 00:21:35.294
Pretty good. I just had some, Google related questions.

338
00:21:35.835 --> 00:21:36.815
I was just wondering,

339
00:21:37.355 --> 00:21:41.195
is Google Analytics automatically set up on all the pages, or do I have to,

340
00:21:41.755 --> 00:21:47.430
implement that? And also I had a question about the robot robots text file. I was wondering,

341
00:21:47.810 --> 00:21:51.110
if I'm allowed or if I had the ability to alter that.

342
00:21:52.210 --> 00:21:56.630
Yeah. Good question. Let me kind of show everyone what you're referring to here.

343
00:21:58.335 --> 00:21:58.835
So,

344
00:21:59.455 --> 00:22:00.915
to answer your first question,

345
00:22:01.935 --> 00:22:06.275
you can connect Google Analytics to your site. Everyone can do this.

346
00:22:06.415 --> 00:22:12.035
And all you need to do is enter it in one place under the settings and then general settings.

347
00:22:12.510 --> 00:22:15.570
And then you want to head on over to the configuration tab,

348
00:22:15.950 --> 00:22:19.890
and this is where you can enter your unique Google Analytics ID.

349
00:22:20.590 --> 00:22:24.690
When you enter this code here, Martin, this will apply Google Analytics

350
00:22:25.615 --> 00:22:27.695
to all of your web pages.

351
00:22:27.695 --> 00:22:33.395
So that all your pages will be automatically tracked just by putting the Google Analytics ID right here.

352
00:22:34.174 --> 00:22:34.674
With

353
00:22:34.975 --> 00:22:37.235
with regards to the robots txt,

354
00:22:38.174 --> 00:22:40.674
I believe in Google Webmaster Tools,

355
00:22:41.070 --> 00:22:41.970
You can actually

356
00:22:42.429 --> 00:22:48.769
go to Google in your Google Webmaster Tools and put some custom commands that you want to enter there.

357
00:22:49.390 --> 00:22:49.890
But

358
00:22:50.510 --> 00:22:52.049
you what you can also do,

359
00:22:52.590 --> 00:22:54.370
you do have access to

360
00:22:54.830 --> 00:22:56.370
your cPanel dashboard

361
00:22:57.045 --> 00:22:58.665
and also your HTACCESS

362
00:22:58.965 --> 00:22:59.465
file.

363
00:23:00.085 --> 00:23:05.145
So if you're trying to kind of tell Google to ignore certain pages

364
00:23:06.085 --> 00:23:09.145
of your site or you want to block certain IP addresses

365
00:23:09.630 --> 00:23:13.970
from certain countries that that may be malicious, it does happen with websites,

366
00:23:14.590 --> 00:23:21.010
you definitely do have the ability to edit your .htaccess file and you have some options in your cPanel dashboard

367
00:23:21.470 --> 00:23:27.945
to give you some control over your traffic and also how Google and other search engines crawl your website.

368
00:23:28.645 --> 00:23:35.525
So these these would be the areas you'd wanna wanna come to, Martin, as well as actually within Google Webmaster Tools.

369
00:23:35.525 --> 00:23:38.245
You can set, I believe, some robot.txt

370
00:23:38.245 --> 00:23:38.745
rules.

371
00:23:39.529 --> 00:23:43.690
And how would I change my, AdWords code? I currently have AdWords on my site, I believe, and,

372
00:23:44.490 --> 00:23:47.210
since I bought it from you guys, I think it's old AdWords.

373
00:23:47.210 --> 00:23:52.350
It's not my code, but how would I implement my code onto it? Sure. Sure. So if you have

374
00:23:53.775 --> 00:23:54.515
Google AdWords,

375
00:23:55.055 --> 00:24:00.275
AdWords is the so you Google AdWords is for, pay per click advertising. Correct?

376
00:24:00.975 --> 00:24:03.555
Correct. Yeah. I I saw a Google ad on my site.

377
00:24:04.015 --> 00:24:06.575
Like you said, I just wanted to see if I get credit for it.

378
00:24:06.575 --> 00:24:09.910
So how how do I put my whatever adage for it? Gotcha. Okay.

379
00:24:09.910 --> 00:24:12.250
So you're actually referring to Google AdSense.

380
00:24:12.710 --> 00:24:16.630
AdSense is, being able to put, banners on your site. So yeah.

381
00:24:16.630 --> 00:24:19.690
But, you have full control over your, banner ads.

382
00:24:20.070 --> 00:24:24.645
That's in the settings area as well. You can go to your design settings for this one.

383
00:24:25.605 --> 00:24:28.885
And under banner ad design well, this site doesn't have it.

384
00:24:28.885 --> 00:24:32.665
This is I'm just gonna pause for a moment. This is what I love about Brilliant Directories.

385
00:24:33.125 --> 00:24:36.265
If there's an update, you know, your site will always,

386
00:24:36.805 --> 00:24:42.010
you know, stay online without any interference. All you have to do is click the run update button

387
00:24:42.710 --> 00:24:43.990
and any updates,

388
00:24:44.710 --> 00:24:47.610
for Brilliant Directories or your Brilliant Directories site will automatically

389
00:24:48.470 --> 00:24:50.730
be installed to your specific site.

390
00:24:51.030 --> 00:24:56.534
So you do have this design settings banner ad design, and right here you have a few modules.

391
00:24:57.154 --> 00:25:01.654
And you can actually choose if it's an image ad. You can upload an image in the URL.

392
00:25:01.955 --> 00:25:09.894
Or if you have the Google AdSense custom embed code, just select the custom embed code and you can just drop it right into here.

393
00:25:10.610 --> 00:25:14.150
Just make sure your display banner advertisements is set to yes,

394
00:25:14.690 --> 00:25:18.470
and then you can put these modules in different places around your site.

395
00:25:19.010 --> 00:25:22.550
You can use the sidebar manager to decide which

396
00:25:22.965 --> 00:25:27.785
ads show in which sidebars of your site. So this is where you would manage your banner ads.

397
00:25:29.365 --> 00:25:33.385
Great. Alright. Any other questions, Martin? Because I know I missed you last week.

398
00:25:34.325 --> 00:25:37.684
Well, I appreciate you calling me too. That was that was great customer service.

399
00:25:37.684 --> 00:25:41.890
I'm sorry I didn't get in contact with you. Like I said, I appreciate the phone call.

400
00:25:41.890 --> 00:25:43.350
I appreciate the, information.

401
00:25:43.650 --> 00:25:47.190
Yeah. My pleasure. My pleasure. Alright. Good questions there about, Google.

402
00:25:47.730 --> 00:25:48.630
Thank you, Martin.

403
00:25:49.570 --> 00:25:51.510
And, moving right along here.

404
00:25:51.945 --> 00:25:54.765
Alright, Kevin. Kevin, I've unmuted your microphone.

405
00:25:56.265 --> 00:25:58.365
Hello, Jason and Patrick. How you guys doing?

406
00:25:58.825 --> 00:26:00.924
Good. Good. Thanks for joining us today, Kevin.

407
00:26:01.144 --> 00:26:05.404
I have an issue where my leads are automatically sent to my members,

408
00:26:06.030 --> 00:26:10.850
and the problem comes when somebody decides to spam everybody on my site.

409
00:26:11.550 --> 00:26:14.190
For instance somebody just hit up a 21

410
00:26:14.190 --> 00:26:14.690
people

411
00:26:15.070 --> 00:26:20.210
with the same email and, you know, selling their product on on my site to all my members.

412
00:26:20.430 --> 00:26:22.985
Is Is there any way I can limit the number of

413
00:26:23.605 --> 00:26:26.585
times that somebody can, hit up one of my members,

414
00:26:27.845 --> 00:26:30.345
with a with a with a query?

415
00:26:31.205 --> 00:26:31.705
Yeah.

416
00:26:32.965 --> 00:26:34.985
Do you do you mind if we check out your site?

417
00:26:35.940 --> 00:26:37.559
Edreferral.com.

418
00:26:37.620 --> 00:26:39.399
Alright. Give me one moment here.

419
00:26:40.740 --> 00:26:42.200
You do have a few options,

420
00:26:43.940 --> 00:26:45.159
actually. And,

421
00:26:46.419 --> 00:26:51.705
let me just head on over to your site. Yeah. So with any form on any website on the Internet,

422
00:26:52.725 --> 00:26:54.185
you know, sites are simply

423
00:26:55.045 --> 00:26:56.985
susceptible to spam sometimes. And, actually,

424
00:26:57.285 --> 00:26:59.625
with Martin's last question, if you notice,

425
00:27:00.005 --> 00:27:02.905
you know, your site is receiving some spam,

426
00:27:03.460 --> 00:27:09.960
you can actually block the malicious IP address, from your cPanel account. So that way you can I put

427
00:27:10.420 --> 00:27:13.780
I put the person in as blocked, but that was after they put in a 21

428
00:27:13.780 --> 00:27:15.320
queries to different people?

429
00:27:16.385 --> 00:27:17.345
So so,

430
00:27:17.905 --> 00:27:20.804
I know I remember we had an advanced setting.

431
00:27:21.825 --> 00:27:23.765
I don't know if it's still active.

432
00:27:24.865 --> 00:27:26.645
Let me see here. Max

433
00:27:27.025 --> 00:27:27.525
lead.

434
00:27:29.010 --> 00:27:34.710
Maximum lead maximum number of leads allowed with members. We had an advanced setting. Oh, here.

435
00:27:34.770 --> 00:27:37.190
Maximum lead inquiries per day.

436
00:27:37.570 --> 00:27:42.550
Enter the total number of inquiries an individual visitor can submit on a daily basis.

437
00:27:43.424 --> 00:27:45.985
So you might want to try this one.

438
00:27:45.985 --> 00:27:52.325
I don't remember if this is deprecated or not, but I this for this exact reason is why we created this in the first place.

439
00:27:53.105 --> 00:27:54.784
Okay. So give this a try.

440
00:27:54.784 --> 00:28:01.600
And if you want, just maybe some set it to three and and try to submit three three leads yourself, like, to yourself or something like that,

441
00:28:02.220 --> 00:28:03.520
and see if that works.

442
00:28:04.700 --> 00:28:08.780
The Maybe you could put it on four for me, something like that. Yeah. Let's let's put it to four.

443
00:28:08.780 --> 00:28:12.640
And that's exactly what it was. It was to prevent people from, you know,

444
00:28:13.275 --> 00:28:16.495
you know, spamming your members. They can only send the lead form

445
00:28:16.875 --> 00:28:19.195
four times. So I hope this one is still working.

446
00:28:19.195 --> 00:28:22.095
If not, email the team and get more information on that.

447
00:28:22.555 --> 00:28:23.935
The next thing you can do

448
00:28:24.315 --> 00:28:25.615
in your lead settings,

449
00:28:27.890 --> 00:28:29.429
Let's go to your lead settings.

450
00:28:32.610 --> 00:28:34.950
And so everyone knows what he's referring to,

451
00:28:35.330 --> 00:28:41.670
when a when a website visitor fills out a contact form to send a message to a member, that's considered a lead.

452
00:28:41.825 --> 00:28:43.445
And with some of the lead settings,

453
00:28:43.745 --> 00:28:46.725
you know, this this inquiry could just automatically

454
00:28:47.025 --> 00:28:47.845
go to,

455
00:28:48.785 --> 00:28:49.684
all your members,

456
00:28:50.065 --> 00:28:52.965
you know, theoretically or or a lot of members. So,

457
00:28:53.505 --> 00:28:55.365
let's see in the general lead settings.

458
00:28:56.059 --> 00:28:59.120
We have an option here for direct lead matches.

459
00:29:00.780 --> 00:29:02.640
Members receive direct lead matches,

460
00:29:03.820 --> 00:29:06.640
and you probably want to set this to

461
00:29:07.500 --> 00:29:09.360
pending instead of accepted.

462
00:29:10.645 --> 00:29:11.945
I'm trying to think here.

463
00:29:12.405 --> 00:29:15.445
Pat. Well, I want them to get the information right away as the problem.

464
00:29:15.445 --> 00:29:19.125
I don't wanna have to go into each one and say okay, I mean. Gotcha.

465
00:29:19.125 --> 00:29:24.105
So you do want to set this as accepted. So I would just I don't want it to be a delay is the thing.

466
00:29:24.620 --> 00:29:25.680
Right. Right. Right.

467
00:29:26.380 --> 00:29:31.040
Yeah. I would just check that setting for maximum lead matches, and that should stop someone from,

468
00:29:31.820 --> 00:29:34.720
spamming or or sending more than the the max,

469
00:29:35.100 --> 00:29:37.440
amount of messages per day to your members.

470
00:29:38.125 --> 00:29:40.845
I think that'll work out perfectly. Assuming it works, I'll give it a shot.

471
00:29:40.845 --> 00:29:43.085
So thanks for your help on that. Okay. Great.

472
00:29:43.085 --> 00:29:48.865
So the alternative with this one though is you could send it set it to pending and set the lead price to $0.

473
00:29:50.659 --> 00:29:57.799
But anyways, I would try that there there's other workarounds to to prevent the spammers, but that would be the the quick and quick and easy way to test it out.

474
00:29:58.340 --> 00:30:01.559
And then I would have to go into each one and say, okay, this is approved?

475
00:30:02.419 --> 00:30:03.799
Yeah. So So

476
00:30:04.355 --> 00:30:07.575
request information. So what you might want it so what you do is then

477
00:30:07.955 --> 00:30:15.155
I I understand that you want it to be more automated, but if you are concerned about spam, then you would want to manually match leads with your members.

478
00:30:15.155 --> 00:30:16.695
That gives you a level of moderation

479
00:30:17.290 --> 00:30:18.590
rather than automatically

480
00:30:18.970 --> 00:30:20.350
matching every inquiry,

481
00:30:20.650 --> 00:30:21.870
with your members automatically.

482
00:30:22.010 --> 00:30:30.430
So if you want a level of moderation, then, yeah, you could manually match the leads rather than automatically sending them to your members in real time.

483
00:30:31.315 --> 00:30:37.095
If you look at the lead there, if you scroll down, you'll see the same person was on four or five pages of hitting up people

484
00:30:37.395 --> 00:30:38.275
with their her,

485
00:30:39.315 --> 00:30:39.815
business.

486
00:30:40.195 --> 00:30:41.015
Right. Gotcha.

487
00:30:41.395 --> 00:30:46.470
So that's what happened. So here's the IP address, and you could go to cPanel and block this.

488
00:30:46.470 --> 00:30:50.330
Or you there's a button you there's a button here to block it, so let's do it again.

489
00:30:50.470 --> 00:30:53.350
Unfortunately, it doesn't put in the IP address for you, at least when I do it.

490
00:30:53.350 --> 00:30:57.225
You have to copy and paste it. Or go there or went in, I guess. Gotcha.

491
00:30:57.225 --> 00:31:00.525
When I did it So we just blocked the an IP,

492
00:31:00.985 --> 00:31:03.725
right there. So hopefully your site's a little safer now.

493
00:31:04.184 --> 00:31:06.665
Right. Okay. Thanks. Alright. Great question there.

494
00:31:06.665 --> 00:31:10.205
A lot of questions related to, protecting your site from spam.

495
00:31:11.359 --> 00:31:14.299
You know, having a website sometimes is like owning a bar.

496
00:31:14.679 --> 00:31:18.519
You know, you can't let underage people into your bars even though they try to get in.

497
00:31:18.519 --> 00:31:20.299
And, you know, there has to be sometimes,

498
00:31:21.080 --> 00:31:27.735
you know, a security guard at the door to to make sure the right traffic is coming in, and and, you have to do the same thing with the website.

499
00:31:29.395 --> 00:31:32.055
Alright. Let's continue with the the questions here.

500
00:31:33.155 --> 00:31:36.135
Kim, I've unmuted your microphone. Are you with us there, Kim?

501
00:31:37.570 --> 00:31:40.950
I am. How are you guys? Great, Kim. Where are you calling in from?

502
00:31:41.890 --> 00:31:44.390
I am Carolina Beach, North Carolina.

503
00:31:44.850 --> 00:31:46.790
Okay. Great. How's the weather there today?

504
00:31:47.730 --> 00:31:52.885
It's sunny, gorgeous ocean views. I'm happy. I'm sure our Very nice. Yeah.

505
00:31:52.885 --> 00:31:55.305
I'm sure our friends in New York are happy to hear that.

506
00:31:57.605 --> 00:31:59.545
But you guys are Costa Rica. Right?

507
00:32:00.005 --> 00:32:02.185
Los Angeles and Costa Rica. Yeah. Absolutely.

508
00:32:03.045 --> 00:32:04.505
Okay. Yeah. So

509
00:32:04.840 --> 00:32:06.440
place I wanna visit. Hey.

510
00:32:06.440 --> 00:32:11.900
I just wanna say first, you guys, that, I've been in lead generation for quite some time,

511
00:32:13.000 --> 00:32:16.620
and been working with, like, large franchise portals, and

512
00:32:17.000 --> 00:32:21.555
the directory itself from brilliant directories is really strong.

513
00:32:22.015 --> 00:32:22.495
So,

514
00:32:23.775 --> 00:32:24.835
I've, you know,

515
00:32:25.215 --> 00:32:30.495
I love you guys. I think you guys have an amazing support system, and the answers come back fast.

516
00:32:30.495 --> 00:32:31.715
And and, ultimately,

517
00:32:32.095 --> 00:32:35.155
for any new newbies here, I just wanna share that

518
00:32:35.770 --> 00:32:38.830
because you have that support and the updates that they manage,

519
00:32:39.210 --> 00:32:42.890
you know, it takes a lot of work off your plate and stuff that you wouldn't be able to handle.

520
00:32:42.890 --> 00:32:44.750
A lot of times, it's what kinda what,

521
00:32:45.130 --> 00:32:47.470
you know, makes you stop as an entrepreneur.

522
00:32:47.690 --> 00:32:51.915
So kudos to you guys for for putting that platform in place.

523
00:32:52.375 --> 00:32:53.435
Thank you so much.

524
00:32:54.215 --> 00:32:55.515
Thank you. Absolutely.

525
00:32:56.295 --> 00:33:01.755
So okay. So I made a silly mistake. I initially sent out a claim listing,

526
00:33:03.400 --> 00:33:07.260
to some all of my I had a huge database that I imported,

527
00:33:08.040 --> 00:33:12.860
and I work with, Luis, who I love. He's great as a third party,

528
00:33:13.160 --> 00:33:13.480
vendor,

529
00:33:14.914 --> 00:33:19.414
but this is a simple fix. Right? So all I really need to do is add claim

530
00:33:20.034 --> 00:33:23.654
back in front of the actual real email addresses

531
00:33:24.355 --> 00:33:25.095
so that

532
00:33:26.355 --> 00:33:30.880
they yep. That's the man. He's great. Super positive. Love him. Does great work.

533
00:33:30.880 --> 00:33:32.980
Always right on time and

534
00:33:33.600 --> 00:33:37.940
really, really good at what he does. Yep. Luis is one of my favorites there.

535
00:33:38.560 --> 00:33:39.700
Yeah. He's amazing.

536
00:33:41.315 --> 00:33:41.754
So

537
00:33:42.195 --> 00:33:49.255
but I should you know, this is one of those things that I need to understand how to do myself because it's a simple fix in that I,

538
00:33:49.715 --> 00:33:56.890
up I had the claim listings originally imported with real email addresses, and then so they could claim their listing.

539
00:33:56.890 --> 00:33:58.750
You can't have a real email address.

540
00:33:59.210 --> 00:33:59.710
So

541
00:34:00.010 --> 00:34:01.470
that was fine except for

542
00:34:01.850 --> 00:34:02.590
when I

543
00:34:03.210 --> 00:34:06.350
implemented the automated emails. If any emails

544
00:34:06.650 --> 00:34:11.585
or leads came in for leads that were claimed, then they weren't actually going out. So I made the

545
00:34:11.965 --> 00:34:13.665
change back to the real email addresses,

546
00:34:14.205 --> 00:34:15.105
through Louis.

547
00:34:15.484 --> 00:34:16.864
But the thing is is

548
00:34:17.804 --> 00:34:23.005
now nobody that comes in that I market to on a monthly basis can actually claim the listing.

549
00:34:23.005 --> 00:34:25.264
So that was just a I can help you with that.

550
00:34:26.580 --> 00:34:32.100
Cool. That was just a brain fart on my part. I need to put it back to add a claim and email address.

551
00:34:32.100 --> 00:34:37.700
You did you did the right thing to use the real email address because you do wanna be able to send out the leads.

552
00:34:37.700 --> 00:34:38.100
Exactly.

553
00:34:38.100 --> 00:34:43.785
What Jason's gonna do what Jason's gonna do is he's gonna allow them to use an email that's already in the database

554
00:34:44.165 --> 00:34:49.385
to complete the claim process. You definitely do not if you have a real email address,

555
00:34:49.685 --> 00:34:53.045
that's the that's the golden, the golden goose. Right?

556
00:34:53.045 --> 00:34:55.520
That's what everybody wants, a real email address.

557
00:34:55.520 --> 00:35:03.700
It'd be a terrible shame to to lose that valuable data and and have a fake email that then would never be able to communicate

558
00:35:04.160 --> 00:35:07.460
to the member that is a claim claim member. Do you mind if we check out your website?

559
00:35:08.435 --> 00:35:10.135
Sure. Go for it. Hormone

560
00:35:10.515 --> 00:35:14.055
wizard. So we do doctors that market bioidentical

561
00:35:14.355 --> 00:35:14.855
hormones.

562
00:35:15.715 --> 00:35:16.215
Okay.

563
00:35:17.075 --> 00:35:18.055
Age management.

564
00:35:19.715 --> 00:35:22.055
Kinda on the same level as Martin with,

565
00:35:22.440 --> 00:35:24.060
I think, ed referral.

566
00:35:25.000 --> 00:35:25.500
Alright.

567
00:35:25.960 --> 00:35:26.460
So,

568
00:35:26.920 --> 00:35:31.020
what we wanna do is, let me just show everyone what's going on here.

569
00:35:33.000 --> 00:35:37.980
And so here's your site, and let's actually look at one of the claim listing members.

570
00:35:42.195 --> 00:35:44.935
It's going a little slow here. It's okay.

571
00:35:48.755 --> 00:35:53.415
And do you have a membership level called claim level? Yeah. Right here. I do. Okay.

572
00:35:58.180 --> 00:36:00.660
So in a nutshell, what you can do

573
00:36:00.980 --> 00:36:02.119
and this is the problem,

574
00:36:02.660 --> 00:36:06.359
that she's having. So let's let's go to this person's profile page,

575
00:36:08.085 --> 00:36:09.685
And let's say they want to claim the listing.

576
00:36:09.685 --> 00:36:16.825
So this is a this is a member on the site, and she has their name, their address, and their email is in the system as well.

577
00:36:17.365 --> 00:36:18.665
When you claim a listing,

578
00:36:19.930 --> 00:36:23.070
by default and I'm assuming I can choose one of these plans here.

579
00:36:24.090 --> 00:36:24.590
Correct.

580
00:36:26.010 --> 00:36:30.910
Alright. By the way, this is something that Luis did for me, customized, which is really nice.

581
00:36:30.970 --> 00:36:31.870
Kind of explains

582
00:36:33.984 --> 00:36:35.605
the process to sign up.

583
00:36:36.704 --> 00:36:40.645
Okay. These buttons are not working though as I'm clicking on. Oh.

584
00:36:41.744 --> 00:36:46.005
Yeah. I don't know why. That's it's been a long time since I did that.

585
00:36:48.190 --> 00:36:52.050
I don't use the claim listing as much anymore. I was about to implement it again,

586
00:36:52.430 --> 00:36:56.290
but I don't know why that's not working. Okay. Let's see if I can oh, here we go. Great.

587
00:36:56.430 --> 00:37:01.230
There we go. I just had to go to the the join page here. So this Okay. Cool. Page, it'll work. Okay.

588
00:37:01.230 --> 00:37:05.435
This is what we looked at before. So, you know, it says I don't want to claim this listing, or I do.

589
00:37:05.435 --> 00:37:09.195
Let's go ahead and create the listing. I love this pop up there.

590
00:37:09.195 --> 00:37:11.355
So it knows that we want to claim the,

591
00:37:11.755 --> 00:37:12.735
Tana Ammon,

592
00:37:13.355 --> 00:37:13.595
account.

593
00:37:13.595 --> 00:37:24.820
But if I if this person puts their email address in, they're gonna get an error saying, you know, please enter a valid email address because the system by default doesn't let people register the same email address twice.

594
00:37:25.520 --> 00:37:28.420
So what I'm gonna do is I'm actually gonna edit that form.

595
00:37:28.895 --> 00:37:32.275
I'm gonna go to the form manager. This is a form here,

596
00:37:33.214 --> 00:37:35.315
and this is the paid sign up form.

597
00:37:37.135 --> 00:37:40.994
So I'm just gonna type in paid, and we're gonna edit the WHMCS

598
00:37:41.295 --> 00:37:42.515
paid sign up form.

599
00:37:43.839 --> 00:37:49.380
And what you can do under the email are there are additional options here under actions,

600
00:37:50.960 --> 00:37:54.660
and these give you a little bit more control over your form fields.

601
00:37:54.960 --> 00:37:56.500
And I'm gonna scroll down,

602
00:37:58.425 --> 00:38:02.345
and there is something here that checks the database for a unique value.

603
00:38:02.345 --> 00:38:05.805
So it's checking if it's a unique email address or not.

604
00:38:05.945 --> 00:38:08.685
So I'm actually gonna just delete that and delete this

605
00:38:09.305 --> 00:38:13.910
and save the changes. A lot of options here mainly for developers and stuff here.

606
00:38:15.170 --> 00:38:18.390
And you should be let me scroll down here and make sure it's saved.

607
00:38:19.170 --> 00:38:21.430
So actually, you should be good to go

608
00:38:21.810 --> 00:38:22.310
now,

609
00:38:22.770 --> 00:38:26.525
moving forward. Let me also do the free sign up form.

610
00:38:28.744 --> 00:38:30.365
Paid sign up free members.

611
00:38:30.825 --> 00:38:35.085
And I'll do the same thing. I'll remove the validation on the free sign up forms.

612
00:38:38.440 --> 00:38:42.620
Normally, it is good to have that validation. It does prevent people from

613
00:38:43.640 --> 00:38:45.900
using the same email to sign up twice.

614
00:38:46.680 --> 00:38:50.380
Normally, if someone needs multiple accounts for some reason,

615
00:38:50.955 --> 00:38:54.175
if your members are telling you that, that's when you kinda wanna get,

616
00:38:54.635 --> 00:38:57.055
our add on for multi listing manager,

617
00:38:57.595 --> 00:38:59.295
right here under our add ons.

618
00:38:59.835 --> 00:39:08.809
And this will allow a member to use one email address, but manage multiple listings rather than having to register over and over again with the same email address.

619
00:39:09.109 --> 00:39:10.730
So So Yeah.

620
00:39:12.230 --> 00:39:16.809
That multiple listing manager in the case where I might have a network of doctors

621
00:39:17.430 --> 00:39:19.450
where one person manages it,

622
00:39:20.205 --> 00:39:24.945
do they are they the only person that gets the leads, or could the leads be dispersed individually

623
00:39:25.245 --> 00:39:26.305
to my doctors?

624
00:39:26.845 --> 00:39:28.065
They can be dispersed

625
00:39:28.445 --> 00:39:28.945
to,

626
00:39:30.205 --> 00:39:34.339
all the doctors who meet the the category and location criteria.

627
00:39:34.400 --> 00:39:39.059
So if someone's looking for a specialist of some sort and that's what the consumer is requesting,

628
00:39:39.520 --> 00:39:43.619
the lead can be can be sent to all the doctors that that match that criteria.

629
00:39:44.160 --> 00:39:51.165
Or you can just have the lead go to the single member who who the lead was the page where it was submitted, the profile page.

630
00:39:52.985 --> 00:39:54.205
Got it. Okay.

631
00:39:54.825 --> 00:39:56.745
But you should be good you should be good now.

632
00:39:56.745 --> 00:39:59.965
So if anyone tries to sign up with the same email address,

633
00:40:00.505 --> 00:40:01.805
the system will not

634
00:40:02.140 --> 00:40:03.500
stop them and give them that,

635
00:40:03.980 --> 00:40:05.040
that error message.

636
00:40:06.060 --> 00:40:10.859
That's awesome. So I don't have to worry about changing it because I'm not doing an email on, hey.

637
00:40:10.859 --> 00:40:13.600
Claim your listing anymore. I've already sent that.

638
00:40:14.140 --> 00:40:14.640
Okay.

639
00:40:15.660 --> 00:40:18.195
Cool. You should be able to If they yeah.

640
00:40:18.195 --> 00:40:22.755
If they attempt to sign in, it's not gonna it's not gonna recognize it as a duplicate email.

641
00:40:22.755 --> 00:40:27.735
That's fantastic. Thank you. Exactly. They'll be able to just follow through with the process there.

642
00:40:28.115 --> 00:40:34.750
And then if there is a claim listing once they sign up, I'll see the activity and just go delete the other claim listing.

643
00:40:35.290 --> 00:40:38.730
Well, what they're gonna do is they're gonna take over the listing. It's not gonna create

644
00:40:39.530 --> 00:40:40.730
oh, I see what you're saying. Yeah.

645
00:40:40.730 --> 00:40:48.030
If if someone signs up without going through the claim listing funnel, yeah, you can then delete the claim the duplicate came claim listing.

646
00:40:48.185 --> 00:40:53.065
But if someone is claiming a listing through the claim listing funnel, they'll just take over that account.

647
00:40:53.065 --> 00:40:55.484
They're not gonna be setting up a brand new listing.

648
00:40:56.825 --> 00:40:57.145
Yeah.

649
00:40:57.145 --> 00:41:06.849
So, like, in the case where I do newsletter marketing and I can only do one claim listing link, it doesn't I can't obviously do it individually for each

650
00:41:07.309 --> 00:41:09.970
individual link, so that's where that makes sense.

651
00:41:10.509 --> 00:41:11.009
Correct.

652
00:41:11.869 --> 00:41:13.329
Okay. Correct. Awesome.

653
00:41:13.710 --> 00:41:15.410
Alright. Great question there.

654
00:41:16.045 --> 00:41:17.585
Thank you. Thank you.

655
00:41:17.885 --> 00:41:21.265
Alright. Yeah. You're very welcome, Kim. Great questions today.

656
00:41:21.645 --> 00:41:22.865
Let's see here. Cindy,

657
00:41:23.405 --> 00:41:25.425
Cindy, I've unmuted your microphone.

658
00:41:26.445 --> 00:41:30.060
Hello. How are you guys this evening? Doing fantastic. Thank you.

659
00:41:30.140 --> 00:41:32.400
I too want to say that you guys are

660
00:41:33.100 --> 00:41:34.000
absolutely amazing.

661
00:41:34.620 --> 00:41:36.540
Thank you. We really appreciate the feedback.

662
00:41:36.540 --> 00:41:39.500
It keeps us motivated, and, you know, we really love what we do here.

663
00:41:39.500 --> 00:41:42.320
So hearing that, you know, really makes our day. Thank you.

664
00:41:43.605 --> 00:41:48.425
It shows. It shows that you guys are inspired to enjoy what you want what you're doing. It shows.

665
00:41:49.125 --> 00:41:54.345
So I actually put two different questions in there, so I'm not sure which one, I got my hand

666
00:41:54.885 --> 00:41:55.705
picked for.

667
00:41:56.559 --> 00:41:58.400
But the first one is,

668
00:41:58.799 --> 00:42:02.900
Jason, you had helped. I think it was in the second webinar Wednesday.

669
00:42:03.520 --> 00:42:08.819
You went to my site, which is the place Tuesday, and that's the number two,.com

670
00:42:09.735 --> 00:42:10.235
Okay.

671
00:42:10.455 --> 00:42:17.435
And helped me by, on the individual customer profile pages, you made the image linked directly to the website.

672
00:42:19.575 --> 00:42:20.075
Okay.

673
00:42:20.855 --> 00:42:21.835
K. Alright.

674
00:42:22.710 --> 00:42:25.690
What my site does is it's a large hospitality

675
00:42:26.070 --> 00:42:26.970
travel site.

676
00:42:27.270 --> 00:42:29.210
So, I have listings from

677
00:42:29.750 --> 00:42:30.250
multiple,

678
00:42:30.869 --> 00:42:31.369
companies.

679
00:42:32.310 --> 00:42:33.690
And with that,

680
00:42:34.470 --> 00:42:37.825
what my primary goal is is to create a booking for them.

681
00:42:37.825 --> 00:42:41.045
So if we go ahead and search by location, let's go to Dallas, Texas.

682
00:42:41.345 --> 00:42:41.845
Okay.

683
00:42:42.785 --> 00:42:43.105
K.

684
00:42:43.105 --> 00:42:50.005
And then we see that the image would bring us to the customer profile, and view property currently brings us

685
00:42:50.380 --> 00:42:53.599
to the same link. So they're duplicating the link twice.

686
00:42:53.980 --> 00:42:56.480
I would like the view property to say something

687
00:42:56.780 --> 00:42:57.680
book now

688
00:42:58.540 --> 00:43:03.040
and have it linked to a reservation URL that I create. Is that something

689
00:43:03.420 --> 00:43:04.160
I can do?

690
00:43:05.214 --> 00:43:10.194
That is something that you can do. So you're referring to this view property button here?

691
00:43:10.734 --> 00:43:13.875
Right. And you wanted that to say something like book reservation?

692
00:43:14.974 --> 00:43:21.750
Yep. Book now. Okay. And do you want to replace this or have that button in it in addition to this?

693
00:43:23.010 --> 00:43:27.190
I want to replace that because really view property is what the image does.

694
00:43:27.250 --> 00:43:32.724
So if you were to click on the image, it goes to the customer profile page or the Okay.

695
00:43:32.964 --> 00:43:37.945
Customer page. Yeah. So does the view property. So it's a double go going to the same place.

696
00:43:38.405 --> 00:43:39.305
Gotcha. So,

697
00:43:39.845 --> 00:43:44.724
I can definitely help you with that. So this is the search results layout for members.

698
00:43:44.724 --> 00:43:47.385
These hotels are actually member listings. Correct.

699
00:43:48.300 --> 00:43:56.080
And so where we're gonna go to edit this here is we are gonna have to go a little bit into the code, and we're gonna go to content, edit post settings.

700
00:43:56.940 --> 00:44:01.680
And we're gonna come down to the first one, which is the listing. This is for your member listings.

701
00:44:02.484 --> 00:44:02.984
Mhmm.

702
00:44:03.765 --> 00:44:08.085
And we wanna go to the search results page design, which is the third tab here.

703
00:44:08.085 --> 00:44:09.625
And we're gonna scroll down,

704
00:44:10.165 --> 00:44:13.385
and we're gonna see lots of scary code. But I'm gonna scroll down here.

705
00:44:13.525 --> 00:44:15.065
And the link that we're seeing,

706
00:44:15.605 --> 00:44:16.345
is actually

707
00:44:17.750 --> 00:44:18.810
this one here.

708
00:44:19.910 --> 00:44:24.550
It says view and then label listing. So I'm just gonna actually change this to,

709
00:44:24.950 --> 00:44:26.730
what do you want it to say? Book reservation?

710
00:44:27.030 --> 00:44:27.530
Or

711
00:44:28.150 --> 00:44:31.930
Book now. Book now. Because I do both vacation rentals and

712
00:44:32.405 --> 00:44:36.265
hotels, and it's, like, it's easy if we just say book now. Okay.

713
00:44:36.645 --> 00:44:37.145
Exclamation

714
00:44:37.445 --> 00:44:38.345
mark if possible.

715
00:44:39.205 --> 00:44:39.705
Okay.

716
00:44:40.165 --> 00:44:41.145
Just like that.

717
00:44:41.685 --> 00:44:42.825
Yep. Perfect.

718
00:44:43.125 --> 00:44:47.705
So this is the link here. For those of you not familiar with code, don't get overwhelmed.

719
00:44:47.910 --> 00:44:53.530
This is a link to, this URL. So this is where it's going to. Right now, it's going to

720
00:44:53.910 --> 00:44:55.369
user data file name.

721
00:44:55.910 --> 00:45:04.375
So what we can do like it to do is to go to their the user website, and then I'll control the booking URL by putting in it as a website.

722
00:45:04.675 --> 00:45:09.335
Perfect. So I think we can just change it to website. And let me save the changes.

723
00:45:12.195 --> 00:45:12.695
And

724
00:45:13.920 --> 00:45:17.140
let's see. Do you know if any of these guys have websites listed?

725
00:45:17.920 --> 00:45:20.240
Oh, yeah. They all do. Okay. All sent up. Perfect.

726
00:45:20.240 --> 00:45:23.700
So, yeah, this is the the link here that you've put for their website.

727
00:45:24.000 --> 00:45:26.420
So now let's refresh the search results page.

728
00:45:26.615 --> 00:45:31.035
And also because they're leaving your website, I want the link to open in a new tab.

729
00:45:31.095 --> 00:45:33.674
So I'm actually gonna add a target equals,

730
00:45:34.454 --> 00:45:34.954
blank,

731
00:45:36.535 --> 00:45:41.820
which will it's telling it to open this link in a new window so they can stay on your site.

732
00:45:41.820 --> 00:45:43.600
So let me refresh one more time.

733
00:45:44.780 --> 00:45:46.640
And if we click on book now

734
00:45:49.260 --> 00:45:54.240
let's see here. Place to stay. Okay. I need to just update one more thing.

735
00:45:54.515 --> 00:45:57.095
I need to remove this forward slash from the beginning,

736
00:45:57.395 --> 00:46:00.215
and we're good to go. So let me refresh one more time.

737
00:46:04.115 --> 00:46:09.470
And now if I click on this link, it opens a new tab, and it's going to whatever,

738
00:46:09.770 --> 00:46:11.230
you've defined as

739
00:46:11.850 --> 00:46:12.510
the website's,

740
00:46:13.050 --> 00:46:17.870
URL for this person. And it looks like it's going to hotelindigo

741
00:46:18.890 --> 00:46:19.790
Yep. Hotels.

742
00:46:20.330 --> 00:46:20.830
So

743
00:46:21.210 --> 00:46:22.030
you've now

744
00:46:22.445 --> 00:46:25.244
given people a link. And are you using an affiliate link here?

745
00:46:25.244 --> 00:46:28.525
Are you getting credit for these bookings? Is that the plan here?

746
00:46:28.525 --> 00:46:38.065
I don't know if I have direct purchase links, and then I also I have I'm hooked up with Priceline and Expedia and Commission Junction, which are all affiliates and OTAs.

747
00:46:38.390 --> 00:46:41.190
Perfect. So yeah. And also Your your goal here perfect.

748
00:46:41.190 --> 00:46:45.590
So your goal here is just to drive traffic to this site and get people to to click these links.

749
00:46:45.590 --> 00:46:48.790
So they're they're all working now because that's what the template.

750
00:46:48.790 --> 00:46:51.770
And then we'll click on another one here, so you're all set.

751
00:46:52.475 --> 00:46:52.975
Awesome.

752
00:46:53.355 --> 00:46:54.335
Alright. Wonderful.

753
00:46:54.795 --> 00:46:56.175
I have just a suggestion

754
00:46:56.475 --> 00:46:58.815
for all you guys. I've been in marketing for Please.

755
00:46:59.195 --> 00:47:03.775
Yeah. Longer than I'm gonna tell everybody, because maybe I don't sound as old as I am.

756
00:47:04.170 --> 00:47:04.609
But,

757
00:47:05.050 --> 00:47:10.190
I have had, since I've been going on these webinars with you and you're showing my site, I've had,

758
00:47:10.890 --> 00:47:11.390
different,

759
00:47:11.930 --> 00:47:12.750
Brilliant Directory

760
00:47:13.450 --> 00:47:18.030
clients call me and and talk to me because we're in the same general field.

761
00:47:18.845 --> 00:47:22.145
I'm wondering if you already do or if you guys could implement

762
00:47:22.765 --> 00:47:26.204
a network for link sharing and that type of thing.

763
00:47:26.204 --> 00:47:28.605
I know there is one for support and a forum and stuff.

764
00:47:28.605 --> 00:47:32.385
But I'm actually thinking about more of a brilliant directory

765
00:47:33.330 --> 00:47:34.550
business network,

766
00:47:35.250 --> 00:47:36.870
where anybody that's doing,

767
00:47:37.490 --> 00:47:37.990
you

768
00:47:38.290 --> 00:47:41.990
know, travel or anything that we're our markets don't actually collide.

769
00:47:42.450 --> 00:47:44.550
So link sharing would be great.

770
00:47:45.170 --> 00:47:49.155
And one of them happens to handle camping. He contacted me.

771
00:47:49.295 --> 00:47:52.115
And I'd love to be able to send him camping referrals

772
00:47:52.575 --> 00:47:54.734
and him be able to send me hotel referrals.

773
00:47:54.734 --> 00:47:59.214
Because a lot of times people are if they're going to a hotel, they might wanna camp.

774
00:47:59.214 --> 00:48:03.200
If they're camping for a while, they might wanna stay in a hotel one night and take a shower.

775
00:48:03.420 --> 00:48:05.520
So I'm wondering if you guys have anything like that.

776
00:48:06.300 --> 00:48:09.600
That's a really good idea, actually. I think, in the meantime,

777
00:48:10.540 --> 00:48:14.000
you we could leverage the Brilliant Directories marketing strategy

778
00:48:14.300 --> 00:48:14.800
group.

779
00:48:15.885 --> 00:48:17.265
And we can create a conversation,

780
00:48:18.045 --> 00:48:21.585
you know, that says, want to share links with other directory owners?

781
00:48:22.045 --> 00:48:25.965
You know, tell us about your sites, so and and how people can contact you.

782
00:48:25.965 --> 00:48:29.905
And, you know, we can create a thread here, and we can actually feature it. So,

783
00:48:30.400 --> 00:48:33.940
this is that's a really good way for people to share their sites and to

784
00:48:34.560 --> 00:48:36.900
kind of exactly what you said, work with,

785
00:48:37.600 --> 00:48:38.900
fellow directory owners.

786
00:48:39.680 --> 00:48:42.420
Yeah. Well, and it helps us out. The more,

787
00:48:43.045 --> 00:48:47.545
clicks, you know, it's better for SEO and everything, so it helps everybody. Mhmm. Absolutely.

788
00:48:47.765 --> 00:48:48.265
Wonderful.

789
00:48:48.805 --> 00:48:51.865
Thank you a ton. You guys are awesome as always.

790
00:48:52.325 --> 00:48:53.705
Thank you so much.

791
00:48:54.900 --> 00:48:55.400
Alright.

792
00:48:55.940 --> 00:49:00.440
Jason, I have a question from John. He doesn't have his mic.

793
00:49:01.059 --> 00:49:02.520
And he's asking me,

794
00:49:03.220 --> 00:49:06.520
how can I approve reviews before they're sent to my members?

795
00:49:07.220 --> 00:49:09.240
So so this is an excellent question.

796
00:49:09.855 --> 00:49:12.275
This is a new update with billing directories.

797
00:49:12.494 --> 00:49:16.755
It is free for everybody, this particular update that I'm about to show.

798
00:49:17.295 --> 00:49:20.115
And basically what he wants to do

799
00:49:20.415 --> 00:49:20.915
is

800
00:49:21.455 --> 00:49:27.410
if somebody submits a review for a member, and we're gonna go ahead and do that right now real quick.

801
00:49:34.910 --> 00:49:39.704
Alright. So everything is good. So, basically, he would like to have an additional filter.

802
00:49:40.005 --> 00:49:44.505
Billing directories has always had a setting that allows you to get the members

803
00:49:46.885 --> 00:49:48.744
to approve a review or not.

804
00:49:49.125 --> 00:49:55.540
But now we've added a new feature that allows you to approve a review before it's ever even sent

805
00:49:55.840 --> 00:49:57.140
to one of your members

806
00:49:57.520 --> 00:49:58.580
to have that review

807
00:49:59.040 --> 00:49:59.540
approved.

808
00:50:01.200 --> 00:50:03.380
And I go and I look at the member reviews,

809
00:50:05.085 --> 00:50:09.505
you're going to see that we have this new review that was just created on our website,

810
00:50:09.964 --> 00:50:11.105
and the setting

811
00:50:11.484 --> 00:50:13.345
is waiting for admin.

812
00:50:14.045 --> 00:50:15.585
I'm gonna show you why

813
00:50:16.125 --> 00:50:19.025
it's waiting for admin right now. That's because

814
00:50:19.420 --> 00:50:24.320
I went and looked at the the I went and set this up for that particular level.

815
00:50:24.380 --> 00:50:26.560
So this is controlled by membership

816
00:50:26.940 --> 00:50:27.440
level.

817
00:50:27.900 --> 00:50:29.760
So you can have free members,

818
00:50:31.340 --> 00:50:32.320
not be approved,

819
00:50:32.984 --> 00:50:43.484
not have to go through you and paid members yes because you want to make sure that there's quality control for your paid members, or you can QA all of the reviews that come into your site.

820
00:50:43.865 --> 00:50:45.964
In this case, it was a free member.

821
00:50:46.184 --> 00:50:49.480
So So I'm going to go ahead and click on edit for the free member settings.

822
00:50:50.900 --> 00:50:54.040
And we're going to go ahead and look at the

823
00:50:54.420 --> 00:50:59.080
search visibility options. And as you can see with the new review update,

824
00:51:00.075 --> 00:51:05.615
you have a setting that allows you to require all reviews to be approved by the admin first.

825
00:51:06.555 --> 00:51:07.375
You also

826
00:51:08.555 --> 00:51:11.215
have the ability to say if a member

827
00:51:11.790 --> 00:51:13.410
can accept or delete

828
00:51:13.790 --> 00:51:14.530
a review.

829
00:51:15.150 --> 00:51:22.130
So that is giving the control for a member after you've approved it to decide whether or not they want that review to show up on their website.

830
00:51:22.670 --> 00:51:23.650
Now, of course,

831
00:51:23.975 --> 00:51:28.395
this is always a big business decision as to which direction you want to go.

832
00:51:28.775 --> 00:51:35.035
If you give your members the ability to accept and delete reviews, it means you're going to have no angry customers

833
00:51:35.415 --> 00:51:37.595
because they're not going to have any bad press.

834
00:51:38.109 --> 00:51:45.970
But the negative side of that is if I'm a visitor of the site and I left a review and you don't publish it because it was negative,

835
00:51:46.270 --> 00:51:47.730
then you lose the authenticity

836
00:51:48.750 --> 00:51:52.690
that you're trying to gain from the public and that word might get out.

837
00:51:52.965 --> 00:51:59.705
So again, it really is a case by case scenario whether or not you want to give your members that ability.

838
00:52:00.325 --> 00:52:02.185
But going back to the dashboard,

839
00:52:02.805 --> 00:52:05.385
as you can see, this review is pending

840
00:52:06.369 --> 00:52:07.270
our approval.

841
00:52:08.290 --> 00:52:10.310
Because the free membership level

842
00:52:11.170 --> 00:52:14.230
is allowed to review the the the the reviews,

843
00:52:14.850 --> 00:52:17.750
there's an option for me to send it to the member.

844
00:52:18.495 --> 00:52:25.795
So if I go to send this to the member, I'm going to get a pop up saying that I'm going to be notifying that member

845
00:52:26.255 --> 00:52:30.515
via email that there's a review for them to approve and for them to log in.

846
00:52:30.575 --> 00:52:36.529
And that email address is going to have a quick link that takes them straight there where they can approve it or not.

847
00:52:36.750 --> 00:52:40.609
So if I say yes, I would like to notify my member via email,

848
00:52:41.150 --> 00:52:45.490
then the status is going to be changed to waiting for member approval.

849
00:52:45.710 --> 00:52:48.049
But this is still not going to be published

850
00:52:48.455 --> 00:52:51.755
on the website until the member has approved it.

851
00:52:52.775 --> 00:52:54.955
If I turn off the ability

852
00:52:55.815 --> 00:52:58.635
for a member to accept or delete a review,

853
00:53:04.480 --> 00:53:06.580
And I'll move this back to

854
00:53:07.120 --> 00:53:08.260
waiting for admin.

855
00:53:11.760 --> 00:53:15.300
Okay. And again, this is controlled by membership tier.

856
00:53:15.360 --> 00:53:19.540
I shouldn't have the option to send it to the member anymore. So now

857
00:53:20.085 --> 00:53:23.065
the admin of the website is in 100%

858
00:53:23.125 --> 00:53:23.625
control

859
00:53:24.165 --> 00:53:26.744
of which reviews get published and which reviews

860
00:53:27.205 --> 00:53:30.265
do not get published on the website without taking the member's

861
00:53:30.565 --> 00:53:31.865
feedback into consideration.

862
00:53:32.484 --> 00:53:34.265
So if I set it to accepted,

863
00:53:35.120 --> 00:53:38.820
I'm going to be sending an email letting you know, hey. You have a new

864
00:53:39.520 --> 00:53:40.020
review

865
00:53:40.400 --> 00:53:43.220
on your on your on your profile that's been approved.

866
00:53:43.600 --> 00:53:48.100
I'm gonna go ahead and click that, and now that's now going to be live on the website.

867
00:53:49.515 --> 00:53:53.295
I'm sure some of you have seen a third setting option here,

868
00:53:53.755 --> 00:53:56.575
which is member can reply to reviews.

869
00:53:57.035 --> 00:54:00.575
And for those of you that are not familiar with that particular option,

870
00:54:01.359 --> 00:54:04.900
that is because that is one of the latest Verilling Directories add ons,

871
00:54:05.200 --> 00:54:06.579
which is the reply

872
00:54:06.960 --> 00:54:09.460
to review add on that gives your

873
00:54:10.320 --> 00:54:11.540
members an opportunity

874
00:54:12.480 --> 00:54:13.619
to send a rebuttal

875
00:54:14.685 --> 00:54:15.805
to the review that was left.

876
00:54:15.805 --> 00:54:24.545
So if it's a negative review, your member can send a rebuttal, but if it's a positive review, your member can thank the person that left that positive review.

877
00:54:25.165 --> 00:54:26.545
But again, only

878
00:54:27.085 --> 00:54:29.985
the reply to reviews is a paid add on.

879
00:54:30.140 --> 00:54:35.680
The ability to have the admin approve reviews, that's a free update for all Brilliant Directories customers.

880
00:54:36.940 --> 00:54:40.160
So so, John, if if for any reason you don't see

881
00:54:40.620 --> 00:54:41.920
this particular option,

882
00:54:42.465 --> 00:54:46.245
you can always ask to have that update installed on your website.

883
00:54:47.345 --> 00:54:52.725
Yeah. I think it's great. You know, in some cases, the the listing is working as an advertisement

884
00:54:53.105 --> 00:54:53.605
for,

885
00:54:53.985 --> 00:54:57.299
the business. So they only do want positive reviews there.

886
00:54:57.539 --> 00:54:59.799
But in some cases, it is a review website.

887
00:55:00.180 --> 00:55:03.160
And you're definitely correct. You want to maintain the authenticity

888
00:55:04.019 --> 00:55:04.259
of,

889
00:55:04.980 --> 00:55:09.960
you know, of good reviews and bad reviews. You can always have a review policy as well.

890
00:55:10.355 --> 00:55:15.414
So reviews that that, you know, go against the policy of the website will automatically

891
00:55:16.194 --> 00:55:17.974
be reviewed or can be contested

892
00:55:18.755 --> 00:55:20.694
and requested to be removed.

893
00:55:21.395 --> 00:55:24.214
Review sites are a great way to generate content.

894
00:55:24.440 --> 00:55:30.540
It's a great way to get the attention of business owners, whether they receive a good or a bad review on your website.

895
00:55:30.680 --> 00:55:31.960
That's gonna get their attention.

896
00:55:31.960 --> 00:55:37.420
They're gonna wanna if it's a claim listing, they're gonna wanna claim the listing and, you know, reply to the review.

897
00:55:37.665 --> 00:55:42.565
You know, all these add ons and and the free features really work well and in sync and in harmony

898
00:55:43.105 --> 00:55:49.125
to to give you, you know, all the ammunition that you need and all the tools you need to really incentivize

899
00:55:49.665 --> 00:55:51.925
people and businesses to engage

900
00:55:52.370 --> 00:55:53.270
with your website.

901
00:55:54.370 --> 00:56:02.070
And it's just about how you position your website and your unique selling proposition of what your website's offering, whether it's business reviews or,

902
00:56:02.530 --> 00:56:03.750
you know, consumers

903
00:56:04.210 --> 00:56:06.935
submitting leads and getting matched with professionals.

904
00:56:07.795 --> 00:56:11.415
It's really the power is in your hands on how you kind of want to spin,

905
00:56:12.275 --> 00:56:13.415
you know, your websites,

906
00:56:14.355 --> 00:56:16.615
you know, what your website is offering to people.

907
00:56:17.075 --> 00:56:20.135
So, Pat, thanks for going over that. We yeah. We've recently

908
00:56:20.460 --> 00:56:23.520
updated our entire reviews module, and it's a lot more robust,

909
00:56:24.220 --> 00:56:25.760
giving everyone a lot more

910
00:56:26.380 --> 00:56:26.880
control.

911
00:56:28.140 --> 00:56:28.640
Alright.

912
00:56:29.420 --> 00:56:29.920
Blair.

913
00:56:30.220 --> 00:56:33.200
Blair, I've gone I've gone ahead and unmuted your microphone there.

914
00:56:34.415 --> 00:56:36.195
Hey, Jason. How are you guys doing tonight?

915
00:56:36.815 --> 00:56:39.075
Doing doing great. Doing great. How about you?

916
00:56:39.855 --> 00:56:40.595
Doing great.

917
00:56:41.535 --> 00:56:43.635
As you know, through our LinkedIn,

918
00:56:44.015 --> 00:56:46.035
discussion I started a couple days ago,

919
00:56:46.494 --> 00:56:50.260
our site is fairly new. We've been up about ten days, and we do offer,

920
00:56:51.440 --> 00:56:52.260
a free,

921
00:56:53.200 --> 00:56:53.700
level,

922
00:56:54.240 --> 00:56:55.220
at this point.

923
00:56:55.920 --> 00:57:02.500
The issue that came up was we're finding at this point about a third of our members that come in,

924
00:57:02.975 --> 00:57:03.635
they're actually

925
00:57:03.935 --> 00:57:06.355
providing their email address and the password,

926
00:57:07.375 --> 00:57:08.995
get directed to the,

927
00:57:09.855 --> 00:57:14.435
member profile page, but end up not even filling in their name, any information,

928
00:57:15.295 --> 00:57:17.555
and then just popping around the

929
00:57:18.620 --> 00:57:19.120
site.

930
00:57:19.740 --> 00:57:20.240
So,

931
00:57:21.740 --> 00:57:26.880
you know, we were in some preliminary discussions with you on some possible ideas.

932
00:57:27.660 --> 00:57:30.000
I think you had said you might have some

933
00:57:30.375 --> 00:57:31.195
kind of marketing,

934
00:57:31.735 --> 00:57:33.835
type ideas. Some of the people in

935
00:57:34.135 --> 00:57:34.695
the discussion

936
00:57:35.415 --> 00:57:40.395
I I I have a very simple recommendation, Blair, that I see make a huge difference.

937
00:57:41.175 --> 00:57:44.130
What is the tier that they're signing up for? What is the level?

938
00:57:44.130 --> 00:57:46.150
And if you don't mind, can we go to your website?

939
00:57:46.849 --> 00:57:48.630
Yep. Thestates.com.

940
00:57:49.010 --> 00:57:49.829
Alright. Member

941
00:57:50.530 --> 00:57:51.030
level.

942
00:57:52.210 --> 00:57:55.910
And and and I'll tell you why you're probably encountering this issue,

943
00:57:56.484 --> 00:57:59.705
and why I love this recommendation I'm about to give you, especially

944
00:58:00.244 --> 00:58:01.365
for the free level.

945
00:58:01.365 --> 00:58:07.365
Because the free level is usually the one that people sign up for the most to get started, and then they get familiar with your platform.

946
00:58:07.365 --> 00:58:09.224
But getting them to fill out the contact

947
00:58:09.620 --> 00:58:11.080
details form is so critical

948
00:58:11.460 --> 00:58:14.740
to get them to the to upload the the profile photo and so forth.

949
00:58:14.740 --> 00:58:18.740
I I see you don't I see you don't have a free level, but let's go to the Yeah.

950
00:58:18.740 --> 00:58:20.100
I don't have it there. I,

951
00:58:20.740 --> 00:58:23.800
I basically, it's a marketing one. I link to the,

952
00:58:24.260 --> 00:58:26.535
sign up page. Okay. Gotcha. So let's,

953
00:58:27.175 --> 00:58:28.075
this one here.

954
00:58:28.375 --> 00:58:30.474
The become a featured music artist?

955
00:58:31.494 --> 00:58:35.734
Yeah. One one, yeah. That one, absolutely. You can use that one. Okay. Alright.

956
00:58:35.734 --> 00:58:39.720
So let's click edit for for that one if you don't mind, Jason. Okay.

957
00:58:41.240 --> 00:58:46.300
So this very simple tip, and especially when you're on responsive view is gonna make a difference.

958
00:58:46.359 --> 00:58:49.740
Do you see where it says redirect page after login, Blair?

959
00:58:50.040 --> 00:58:50.540
Yep.

960
00:58:51.000 --> 00:58:57.055
I I would change that to account slash contact, and then I'd love for Jason to sign in as one of those members.

961
00:58:57.055 --> 00:59:01.555
And I want and and go into responsive view. If you just minimize your screen, Jason,

962
00:59:02.495 --> 00:59:04.835
you should he'll she should be able to see this.

963
00:59:05.855 --> 00:59:10.435
So you can sign up or you can just log in as a free member, whichever you prefer.

964
00:59:10.880 --> 00:59:13.140
Let's actually go through the, sign up process.

965
00:59:14.080 --> 00:59:14.580
Alright.

966
00:59:15.680 --> 00:59:24.955
So when you're on your mobile device, Blair, you'll see that there's a little, person icon on the left hand side that you have to click to bring a certain menu.

967
00:59:25.015 --> 00:59:30.075
It's not as easy to understand for a new sign up what the next steps are.

968
00:59:30.695 --> 00:59:35.755
Whereas if you drive them straight to the contact details form, I just signed up.

969
00:59:37.580 --> 00:59:40.080
So let's see where it takes us. Hopefully, it works.

970
00:59:40.700 --> 00:59:46.380
Okay. It it was that the after is there can you redirect after sign up, Jason? Yeah. We did.

971
00:59:46.380 --> 00:59:49.675
It didn't go to the right link. It's it's it went to account account.

972
00:59:49.675 --> 00:59:54.655
We just want it to go to, account contact. So let me update that for you. Yeah.

973
00:59:54.954 --> 00:59:57.855
Let me just refresh this. This is where it would have taken me,

974
00:59:58.315 --> 00:59:58.954
and let me,

975
00:59:59.435 --> 01:00:03.480
make that the correct link right now. It It should go just just here.

976
01:00:03.480 --> 01:00:05.580
You don't need to put the forward slash account.

977
01:00:06.280 --> 01:00:08.620
So that would have taken me right here.

978
01:00:09.320 --> 01:00:10.700
Yeah. That's his yeah.

979
01:00:12.920 --> 01:00:16.140
And this is where someone if if they were directed here,

980
01:00:17.405 --> 01:00:27.025
they would they'll start filling out their information right away rather than let's go to the page I was directed to originally, which was this page, which is the dashboard, but it's not really,

981
01:00:27.965 --> 01:00:29.985
directing them to do anything substantial.

982
01:00:31.820 --> 01:00:32.619
Yeah. I actually,

983
01:00:33.340 --> 01:00:38.080
tried that. I I figured that out and did contact, but for some reason, I didn't,

984
01:00:38.540 --> 01:00:41.360
it didn't direct me there. So that is absolutely the

985
01:00:41.740 --> 01:00:44.300
solution that we thought would be the best.

986
01:00:44.300 --> 01:00:49.525
It doesn't give them any option to kinda look around, get some going. Let's I'm seeing that.

987
01:00:49.525 --> 01:00:50.964
Let me just, double check here.

988
01:00:50.964 --> 01:00:55.065
Let me delete the member I just created just to make sure that it's working properly now.

989
01:00:55.605 --> 01:00:59.224
With that change that I made, I'll just go ahead and delete this account that I created.

990
01:01:01.380 --> 01:01:07.160
And I'll I'll log out. And and I like doing and, Blair, I I I like using this strategy.

991
01:01:07.460 --> 01:01:11.640
Let's say this was a coupons website or a classifieds website.

992
01:01:12.195 --> 01:01:16.775
I would like them to be redirected to the add a classified page if it's a classified website.

993
01:01:17.075 --> 01:01:17.635
Sure. Yeah.

994
01:01:17.635 --> 01:01:24.055
Maybe maybe if they're a paid member, Blair, maybe the page you send them to is to add an audio file or add a video.

995
01:01:24.195 --> 01:01:30.990
Maybe you switch it up and you change it so every time they log in, they're they're directed to another page, which is to add more content.

996
01:01:31.210 --> 01:01:34.089
So your your your higher levels would be taken there.

997
01:01:34.089 --> 01:01:38.510
I wouldn't have all of your membership tiers forever go to the contact page.

998
01:01:39.845 --> 01:01:41.224
I spoofed it. I know.

999
01:01:42.244 --> 01:01:42.744
Gotta

1000
01:01:43.045 --> 01:01:45.944
get rid of the slash here. There we go. Now it should work.

1001
01:01:46.565 --> 01:01:47.065
Okay.

1002
01:01:47.125 --> 01:01:51.144
We're gonna do one more test, and then I just wanna leave you on a good note here that it is working.

1003
01:01:52.100 --> 01:01:56.040
Right. Yeah. Because I think I had this slash in there, and that's why it wasn't working.

1004
01:01:57.460 --> 01:01:58.980
It it should it should have worked.

1005
01:01:58.980 --> 01:02:03.480
I've accessed this something I'm gonna look into, but I'm just putting the the word contact in here now.

1006
01:02:04.260 --> 01:02:08.985
Okay. And we're gonna try just one last time, and then, and I guess we can move on from here.

1007
01:02:08.985 --> 01:02:10.685
So let's go to the sign up page,

1008
01:02:12.425 --> 01:02:14.365
and we'll try one last time.

1009
01:02:17.970 --> 01:02:22.230
And also, the email that they get you know, every time I'm doing this, I'm getting an email,

1010
01:02:22.770 --> 01:02:24.290
to verify my email address.

1011
01:02:24.290 --> 01:02:28.550
You can obviously edit that email template and really put some motivational,

1012
01:02:29.570 --> 01:02:30.950
text in there to,

1013
01:02:31.250 --> 01:02:35.165
you know, encourage them to go log in and complete,

1014
01:02:35.625 --> 01:02:38.685
their listing and tell them the benefits of of doing so.

1015
01:02:38.985 --> 01:02:42.285
So if we go here Right. I There we go. I actually do do that.

1016
01:02:42.665 --> 01:02:43.165
I

1017
01:02:43.545 --> 01:02:45.165
do do that, and I also,

1018
01:02:45.545 --> 01:02:46.445
at that point,

1019
01:02:47.270 --> 01:02:50.089
in that email template, which was so easy to edit,

1020
01:02:50.630 --> 01:02:53.849
I put in, what their current level is and what the benefits

1021
01:02:54.310 --> 01:03:00.410
and features are of their upgrade to the next level and give them a link to immediately upgrade if they want.

1022
01:03:00.975 --> 01:03:06.595
Fantastic. So, yeah, I just did a test, and it looks like, it did redirect me to this page. So,

1023
01:03:07.535 --> 01:03:10.415
you know, you can obviously update this text as well.

1024
01:03:10.415 --> 01:03:15.395
And, but they are directed to they are taken to a place to start entering information.

1025
01:03:16.520 --> 01:03:21.480
Alright. So I just do contact without the, forward slash and I'll be set to go. Yeah.

1026
01:03:21.480 --> 01:03:22.200
That's what seems,

1027
01:03:22.760 --> 01:03:26.619
it looks like that's working right now. Just put, contact without any slashes.

1028
01:03:27.560 --> 01:03:30.220
K. Perfect. Alright, Blair. Thanks for that question.

1029
01:03:30.984 --> 01:03:31.645
Great. Thank

1030
01:03:31.945 --> 01:03:36.365
you. Alright, Jason. We are getting, close to the limit on time here. So,

1031
01:03:36.825 --> 01:03:40.525
I just wanna let you know that. Maybe we can get to to a couple more questions here.

1032
01:03:40.905 --> 01:03:41.405
Absolutely.

1033
01:03:42.265 --> 01:03:42.765
Bob.

1034
01:03:43.065 --> 01:03:44.765
Bob, I've unmuted your mic.

1035
01:03:46.260 --> 01:03:50.280
Hey, guys. How you doing? Awesome. How you doing, Bob? Doing great. Thank you.

1036
01:03:50.660 --> 01:03:53.240
Doing great. Could you go to my site,

1037
01:03:54.100 --> 01:03:57.160
floridians1st.com?

1038
01:03:57.585 --> 01:03:58.565
I just added,

1039
01:03:59.345 --> 01:04:00.065
in the,

1040
01:04:01.025 --> 01:04:01.525
homepage

1041
01:04:01.825 --> 01:04:02.885
divider settings,

1042
01:04:03.425 --> 01:04:04.805
I added the link

1043
01:04:06.625 --> 01:04:07.525
on the homepage

1044
01:04:08.705 --> 01:04:09.205
Okay.

1045
01:04:11.185 --> 01:04:11.685
For,

1046
01:04:13.480 --> 01:04:18.060
you see the three buttons like you showed us a couple weeks ago? Yep. Looks great. Very nice.

1047
01:04:19.000 --> 01:04:21.100
I just would like the Cashback

1048
01:04:21.480 --> 01:04:21.980
Mall

1049
01:04:22.520 --> 01:04:24.460
to open in a new window.

1050
01:04:25.400 --> 01:04:26.460
Gotcha. Gotcha.

1051
01:04:28.455 --> 01:04:31.015
So to do that so where where,

1052
01:04:31.335 --> 01:04:35.275
Bob edited this let me just show everyone here, close some of these windows.

1053
01:04:36.215 --> 01:04:37.195
This is the

1054
01:04:37.735 --> 01:04:41.515
hero divider and you can add an icon, a title,

1055
01:04:42.110 --> 01:04:44.530
caption text, and now you can have a link.

1056
01:04:46.110 --> 01:04:51.390
And that's in your design settings under homepage layout, and it's the homepage divider settings.

1057
01:04:51.390 --> 01:04:53.410
And you can choose your icon,

1058
01:04:54.055 --> 01:04:57.355
your title, your caption, and then your link name.

1059
01:04:58.295 --> 01:05:01.275
There is no option right now, Bob, to

1060
01:05:01.575 --> 01:05:03.915
open the link in a new tab.

1061
01:05:05.735 --> 01:05:08.715
We would have to customize the widget for that, but

1062
01:05:09.080 --> 01:05:11.740
that's actually not a bad option to add here,

1063
01:05:12.520 --> 01:05:18.220
you know, open a new tab. So that might be something we would look into adding as an option.

1064
01:05:18.680 --> 01:05:21.980
Are you set that these are what your three links are going to be?

1065
01:05:22.895 --> 01:05:23.935
Yes. Okay.

1066
01:05:23.935 --> 01:05:28.994
Then let me I wouldn't normally do this, but let me customize the widget and I will just hard code,

1067
01:05:29.454 --> 01:05:32.734
the open in the new tab similar to what I did on, on the,

1068
01:05:33.855 --> 01:05:35.395
places to stay site.

1069
01:05:35.799 --> 01:05:38.680
So let me just edit the homepage hero divider settings.

1070
01:05:38.680 --> 01:05:44.140
So everyone, if you're if you're not familiar with what I did, I used the show widgets feature, and it tells me exactly

1071
01:05:44.680 --> 01:05:47.775
which module to edit to take me to the source code,

1072
01:05:48.255 --> 01:05:49.875
the HTML for that.

1073
01:05:50.654 --> 01:05:57.315
And, obviously, it's powered by the design settings, but you do have the ability to, you know, get in here and edit the code.

1074
01:05:57.535 --> 01:05:59.635
And what I'll do is, here's the link

1075
01:06:00.335 --> 01:06:00.994
for that,

1076
01:06:01.700 --> 01:06:05.960
And I'm just gonna add what I added before which is target equals blank,

1077
01:06:07.540 --> 01:06:09.000
and I'll save the changes.

1078
01:06:10.740 --> 01:06:12.840
And we'll close the hide widgets.

1079
01:06:13.140 --> 01:06:18.555
And again, that's actually a nice recommendation, Bob, to make those open in a new tab.

1080
01:06:18.555 --> 01:06:22.095
So this should now open in a new tab, and it absolutely does.

1081
01:06:22.555 --> 01:06:26.815
That way people stay on your website, but they can still go to the new link as well.

1082
01:06:27.755 --> 01:06:31.775
Exactly. Thank you very much, Jason. I appreciate your help. Thank you, Patrick.

1083
01:06:33.250 --> 01:06:36.549
Alright. Great stuff. Thank you so much for your question. Thanks, Bob.

1084
01:06:37.650 --> 01:06:38.150
Alright.

1085
01:06:38.769 --> 01:06:42.710
Yeah. Let's take a couple more questions here. Greg, I've unmuted your microphone.

1086
01:06:43.569 --> 01:06:44.390
Hey, guys.

1087
01:06:45.704 --> 01:06:47.005
I was wondering with,

1088
01:06:49.224 --> 01:06:50.364
emailing and

1089
01:06:50.744 --> 01:06:52.505
hold on. Let me jump over to my site.

1090
01:06:52.505 --> 01:06:55.805
If you wanna I don't know if you wanna pull up my site, the awaken c h e

1091
01:06:56.345 --> 01:06:56.845
Org.

1092
01:06:57.440 --> 01:07:06.740
For for the newsletter sign up, so like at the if you scroll down towards the the bottom of the page, like, this is what one of those things you guys have built in where there's an option for people to sign up for a newsletter.

1093
01:07:07.520 --> 01:07:08.800
Let's see. Is there a way to

1094
01:07:09.645 --> 01:07:12.865
Yeah. Go ahead. Is there is there a way to create an autoresponder

1095
01:07:13.965 --> 01:07:14.705
so that

1096
01:07:15.085 --> 01:07:17.825
I know somebody signed up for the newsletter

1097
01:07:18.445 --> 01:07:20.625
and so that they also get a confirmation?

1098
01:07:21.085 --> 01:07:22.065
Yes. There is.

1099
01:07:23.280 --> 01:07:27.300
So, what Greg is referring to is there is a a join newsletter

1100
01:07:29.040 --> 01:07:31.940
form here, basically. It's an input for an email address.

1101
01:07:32.560 --> 01:07:34.740
And when somebody fills this out,

1102
01:07:35.040 --> 01:07:39.485
he wants them and the, and himself to get notified that, you know, somebody's,

1103
01:07:40.345 --> 01:07:44.205
filled this form out and and submitted it. So what you can do is

1104
01:07:44.505 --> 01:07:48.205
head on over to your admin dashboard and go to your toolbox,

1105
01:07:48.825 --> 01:07:50.925
and then go to your form manager.

1106
01:07:51.225 --> 01:07:53.645
And we're gonna look for the newsletter form.

1107
01:07:54.960 --> 01:07:58.020
So we'll let this page load. You can use the filter here.

1108
01:07:58.160 --> 01:08:00.980
So we have the newsletter sign up form in the footer.

1109
01:08:01.040 --> 01:08:04.660
And there's also one for your sidebar, so you can do the same thing here.

1110
01:08:04.800 --> 01:08:06.500
And I'm gonna edit this form.

1111
01:08:07.335 --> 01:08:07.835
And

1112
01:08:09.015 --> 01:08:12.795
we can see it's a very short form. It just has an email and

1113
01:08:13.575 --> 01:08:15.015
the subscribe button here.

1114
01:08:15.015 --> 01:08:19.435
What you wanna do is go to the actions tab here and go to edit form settings.

1115
01:08:19.734 --> 01:08:22.795
And these are slightly more advanced options for your forms,

1116
01:08:23.390 --> 01:08:24.450
But one of the options,

1117
01:08:24.910 --> 01:08:27.410
the tabs here are email settings.

1118
01:08:28.189 --> 01:08:33.569
So this is exactly what you want, Greg. Send email after submit. We're gonna send,

1119
01:08:34.030 --> 01:08:34.530
yes.

1120
01:08:35.665 --> 01:08:36.804
And then you can choose

1121
01:08:37.344 --> 01:08:41.824
the email to send to the submitter. Obviously, you can do that in your email templates.

1122
01:08:41.824 --> 01:08:47.685
You can create one that says thanks for registering for our newsletter, and maybe even give them another call to action.

1123
01:08:48.000 --> 01:08:51.779
You know, join us for our our next week's webinar or, you know, whatever it might be.

1124
01:08:51.840 --> 01:08:56.580
And then you can also send a copy to the admin here. So we'll set that to yes.

1125
01:08:57.359 --> 01:09:03.314
And then you just put your email address here that you'd like it sent to, you know, Greg at whatever whatever your email address is.

1126
01:09:03.395 --> 01:09:06.515
And then you can also email a template to send to admin.

1127
01:09:06.515 --> 01:09:09.574
So it could just be the same email template, that you choose.

1128
01:09:09.955 --> 01:09:15.255
But this is where exactly where you want to do that is under email settings. And it's very common,

1129
01:09:16.250 --> 01:09:21.070
when people fill out the contact form, you might want to also do that for your contact us form.

1130
01:09:22.729 --> 01:09:24.570
So you have a contact form here.

1131
01:09:24.570 --> 01:09:30.110
You might want to send a confirmation saying we've received your message and and someone will contact you soon.

1132
01:09:31.065 --> 01:09:33.385
Yeah. That's perfect. That's exactly what I was looking for. Yeah.

1133
01:09:33.385 --> 01:09:39.085
And then and then I can throw in a little line, you know, if they're not already a member of our directory, you know, click here or whatever

1134
01:09:39.465 --> 01:09:43.625
to sign up. Absolutely. Yeah. That'd be great. Absolutely. Great. Thank you. Sure thing.

1135
01:09:43.625 --> 01:09:44.604
Great great question.

1136
01:09:45.420 --> 01:09:52.060
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1137
01:09:52.060 --> 01:09:57.040
If you love your website, if it's awesome, if you have important data, if you've done customizations,

1138
01:09:57.845 --> 01:10:03.705
if you want to ensure that you really don't lose the work you've done, maybe you have staff working on your website with you,

1139
01:10:04.165 --> 01:10:07.685
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1140
01:10:07.685 --> 01:10:08.425
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1141
01:10:08.805 --> 01:10:10.825
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1142
01:10:11.820 --> 01:10:16.639
a 10 gigabytes of bandwidth and storage boost for if your site's starting to get good traffic,

1143
01:10:17.179 --> 01:10:21.199
and also fourteen individual days of daily website backups

1144
01:10:21.580 --> 01:10:23.760
that you can restore at any time.

1145
01:10:24.255 --> 01:10:30.195
This is a safety net. This is an insurance policy for your site, and I highly highly recommend

1146
01:10:30.735 --> 01:10:33.215
getting this deal of the week. It's just $25

1147
01:10:33.215 --> 01:10:36.355
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1148
01:10:36.735 --> 01:10:45.719
easy at night and have peace of mind that in in case something happens to your site and it needs to be reverted, you'll know who made the changes with the website activity

1149
01:10:46.020 --> 01:10:49.320
log. You'll be able to restore it with the daily website backups.

1150
01:10:49.540 --> 01:10:58.034
And with the bandwidth and storage boost, you can make sure that you have enough bandwidth that your website is, you know, operating at optimal speed.

1151
01:10:58.815 --> 01:11:02.335
So those of you who have not done it, just go to brilliantdirectories.com

1152
01:11:02.335 --> 01:11:04.275
forward /promo.

1153
01:11:04.574 --> 01:11:07.795
And then also the contest of the week is super simple.

1154
01:11:08.430 --> 01:11:11.150
All you have to do is go to the brilliantdirectories.com

1155
01:11:11.150 --> 01:11:11.650
website,

1156
01:11:12.190 --> 01:11:14.270
and once you're on the brilliantdirectories.com

1157
01:11:14.270 --> 01:11:18.130
website, go to free workshop videos under the support tab,

1158
01:11:19.390 --> 01:11:24.375
and all you have to do to enter the contest is you can click on any of these watch nows

1159
01:11:24.835 --> 01:11:26.775
and simply leave a comment

1160
01:11:27.075 --> 01:11:28.615
in the comments section.

1161
01:11:28.995 --> 01:11:34.275
You can leave feedback about the webinar. You can ask us about topics you want to learn more about.

1162
01:11:34.275 --> 01:11:37.219
You can, you know, let us know what you think of Brilliant Directories.

1163
01:11:37.280 --> 01:11:39.380
Any criticism that you have is always welcome.

1164
01:11:40.480 --> 01:11:44.159
And I see some people have already done it, and we'll choose a random winner.

1165
01:11:44.400 --> 01:11:47.699
Last week's winner was, this week's winner was Barry Walker.

1166
01:11:48.015 --> 01:11:51.475
He won a free website added to his account. Just email support

1167
01:11:52.015 --> 01:11:55.715
at brilliant directories dot com. So it's a really fun way to win prizes.

1168
01:11:56.655 --> 01:12:00.630
Deal of the week. Highly recommend it. It's an insurance policy for your site.

1169
01:12:01.030 --> 01:12:03.350
And what we'll do is we'll take one more,

1170
01:12:03.750 --> 01:12:04.730
question here.

1171
01:12:05.510 --> 01:12:08.949
Let's see who we got. Alright. We'll try Steve here. I just wanna get one more.

1172
01:12:08.949 --> 01:12:10.170
Steve, are you with us?

1173
01:12:11.190 --> 01:12:14.685
Yes. I am. How y'all doing? Awesome, Steve. How are you doing? Doing well.

1174
01:12:15.245 --> 01:12:17.745
Doing good. Hey. I have a question.

1175
01:12:18.605 --> 01:12:20.385
It may not be possible, but,

1176
01:12:21.165 --> 01:12:23.025
is there a way to sell individual

1177
01:12:23.325 --> 01:12:27.185
classified ads? Obviously, on y'all's brilliant directories.com,

1178
01:12:27.350 --> 01:12:31.690
y'all sell a lot of different things besides just membership levels, subscriptions.

1179
01:12:32.470 --> 01:12:34.810
So is there a way to sell other types of products,

1180
01:12:35.270 --> 01:12:36.090
with a platform?

1181
01:12:36.950 --> 01:12:37.450
So,

1182
01:12:37.990 --> 01:12:41.765
with for first features? Yeah. So first with the classifieds,

1183
01:12:42.785 --> 01:12:48.165
that's kind of like somebody's a member and then you want them to pay per classified post.

1184
01:12:49.425 --> 01:12:52.225
The pay per post is I think it's on our feature roadmap.

1185
01:12:52.225 --> 01:12:56.980
I think it's one of the features being voted in the, the community forum, so not just yet.

1186
01:12:57.760 --> 01:12:59.460
But do keep in mind that

1187
01:12:59.840 --> 01:13:01.140
you can create

1188
01:13:02.320 --> 01:13:03.460
any type of

1189
01:13:03.920 --> 01:13:07.620
basically consider your products ways to create buy links.

1190
01:13:08.005 --> 01:13:10.505
So you can easily create a new product,

1191
01:13:11.205 --> 01:13:11.705
and

1192
01:13:12.165 --> 01:13:14.745
a lot of people use this to sell digital services,

1193
01:13:15.765 --> 01:13:16.265
or,

1194
01:13:16.725 --> 01:13:23.619
you know, just to collect any they just use it as a way to charge their members or create buy links for for any purpose really.

1195
01:13:23.619 --> 01:13:26.600
It's not necessarily related to to the directory site.

1196
01:13:28.179 --> 01:13:31.639
So you can create buy links and you can set them.

1197
01:13:32.325 --> 01:13:36.745
Make sure that you set it to listing searchable on website. Set it to no.

1198
01:13:37.205 --> 01:13:43.065
So if you're just selling something that's not related to your website or has nothing to do with the directory aspect of your website,

1199
01:13:43.445 --> 01:13:44.245
just create,

1200
01:13:44.645 --> 01:13:45.305
you know,

1201
01:13:45.685 --> 01:13:47.305
a product with a price

1202
01:13:47.830 --> 01:13:48.489
and then

1203
01:13:48.949 --> 01:13:52.630
you can just set the search visibility to none to no.

1204
01:13:52.630 --> 01:13:57.989
So anyone who does purchase this product won't actually be added to your searchable business directory.

1205
01:13:57.989 --> 01:14:00.969
They'll just you're just collecting money from their payments. So

1206
01:14:02.235 --> 01:14:05.135
there isn't a way to do pay per post, but you can create,

1207
01:14:05.915 --> 01:14:09.535
buy links for different types of things that you wanna sell.

1208
01:14:10.395 --> 01:14:11.775
Would that create a problem

1209
01:14:12.155 --> 01:14:15.295
in that would they be prompted to basically

1210
01:14:15.720 --> 01:14:18.140
sign up again if they have the same email address?

1211
01:14:18.680 --> 01:14:19.660
Did they conflict?

1212
01:14:20.200 --> 01:14:20.440
Yeah.

1213
01:14:20.440 --> 01:14:26.300
So what you can do is you can you can utilize the the product settings and and pretty much set everything to no.

1214
01:14:26.840 --> 01:14:28.860
And you can redirect them,

1215
01:14:29.585 --> 01:14:32.405
just like Pat mentioned, the redirect after login page.

1216
01:14:32.625 --> 01:14:36.165
Just take them to, like, some kind of a thank you page for their purchase,

1217
01:14:36.784 --> 01:14:39.525
and you're totally bypassing them from,

1218
01:14:40.225 --> 01:14:42.145
you know, signing up as a free member.

1219
01:14:42.145 --> 01:14:49.890
They're just gonna put their email address and their credit card information, and then and then they'll be directed to a thank you page upon a successful payment.

1220
01:14:50.830 --> 01:14:53.730
Okay. Great. But that will still create a new account

1221
01:14:54.190 --> 01:15:00.465
Yes. As far as Right? Yes. That will create a new record in your in your search members area.

1222
01:15:01.325 --> 01:15:03.345
So it it will create a new record,

1223
01:15:04.045 --> 01:15:06.865
for that person. But would it yes. Correct.

1224
01:15:08.125 --> 01:15:10.845
So is there do we is there a way to manage that?

1225
01:15:10.845 --> 01:15:16.150
Do we just delete them or or what what makes the most sense of managing that process? Yeah.

1226
01:15:16.150 --> 01:15:19.670
I would just I would just keep it in the event of a customer service issue.

1227
01:15:19.909 --> 01:15:27.210
You can then search the email address and you can see all the the purchase history or or the different products the person has purchased from your website.

1228
01:15:27.349 --> 01:15:30.555
So I wouldn't necessarily delete the data, but just know that

1229
01:15:31.495 --> 01:15:37.575
certain items that are purchased don't necessarily mean that they're gonna show up in your searchable business directory.

1230
01:15:37.575 --> 01:15:42.555
They're just purchasing products from you behind the scenes. And think of their their

1231
01:15:43.400 --> 01:15:49.179
their membership level here or that's created the record as just a receipt of of their purchase with you.

1232
01:15:49.800 --> 01:15:59.455
The the way I the way I the way I manage it, Steve, and everybody does it differently when I sell products like banner space on my websites or advertisement or marketing plan Right.

1233
01:15:59.575 --> 01:16:04.555
What I tend to do is I put the I put the buttons, the buy buttons in the dashboard,

1234
01:16:05.335 --> 01:16:09.175
and then when they click it, it goes into it it gives a description.

1235
01:16:09.175 --> 01:16:12.590
I I create a page, of course, and I put a description

1236
01:16:12.890 --> 01:16:16.410
of what the product is. And I say, what would you like the banner to say?

1237
01:16:16.410 --> 01:16:20.270
Where would you like it to link to? What industry is this for?

1238
01:16:20.330 --> 01:16:24.670
So that they're they feel like this is a a necessary step that they have to go through.

1239
01:16:24.835 --> 01:16:29.335
It then sends an email to me with their email address, and I tell them if approved,

1240
01:16:30.034 --> 01:16:33.175
then they their credit card will be charged $50.

1241
01:16:33.235 --> 01:16:37.974
And then I manually charge them in their existing accounts. I only have one

1242
01:16:38.520 --> 01:16:43.099
CRM account in the dashboard and I can see all their transactional history.

1243
01:16:43.159 --> 01:16:47.900
When they log in with our with our finance update, they're also gonna be able to see all their invoices

1244
01:16:48.440 --> 01:16:50.280
rather than doing it the way Jason said.

1245
01:16:50.280 --> 01:16:53.335
But they're all it really depends on what works well for you.

1246
01:16:53.335 --> 01:16:59.755
There's a little bit more work and more steps than what I'm saying, but I do like being able to manage all the billing in a single account.

1247
01:17:00.375 --> 01:17:00.935
Okay. Yeah.

1248
01:17:00.935 --> 01:17:08.270
That that was kind of my other issue is, you know, how do I look at one place to find all the transactions we've had with them and and that kind of thing.

1249
01:17:08.270 --> 01:17:10.770
So that might help on on that side of it.

1250
01:17:10.989 --> 01:17:16.910
But if I'd use Jason's method, I'd still have to change that setting so I allow duplicate email addresses.

1251
01:17:16.910 --> 01:17:19.090
Is that right? Correct. That's correct.

1252
01:17:19.775 --> 01:17:24.035
Okay. Alright. Great. Okay. Appreciate that guys. Thanks. Alright. Alright. Our pleasure.

1253
01:17:24.175 --> 01:17:24.995
Good question.

1254
01:17:25.375 --> 01:17:28.115
Well, everyone, thanks for joining us this week.

1255
01:17:28.575 --> 01:17:32.035
We're really happy to be with you each and every week, Pat and myself.

1256
01:17:33.215 --> 01:17:37.270
So if you haven't registered for next week's webinar, remember to register.

1257
01:17:37.730 --> 01:17:39.430
That way you'll save your seat.

1258
01:17:39.810 --> 01:17:46.950
And I highly recommend the deal of the week. It's $25 a month, and it just adds a higher level of

1259
01:17:47.995 --> 01:17:48.815
peace of mind

1260
01:17:49.515 --> 01:17:52.175
and safety for your very very valuable

1261
01:17:52.635 --> 01:17:53.135
data.

1262
01:17:54.395 --> 01:17:59.295
Thank you again for joining us and we look forward to catching you in next week's webinar.

1263
01:17:59.355 --> 01:18:01.135
Have a great rest of the week guys.

1264
01:18:01.755 --> 01:18:02.655
Thanks everyone.