WEBVTT 1 00:00:00.480 --> 00:00:02.740 Alright, gang. Welcome to another edition 2 00:00:03.120 --> 00:00:06.259 of Webinar Wednesday, tips to grow your online 3 00:00:06.799 --> 00:00:10.179 community. Really great and really thankful that we can all take the time, 4 00:00:10.639 --> 00:00:14.474 to join in the webinar together and chat and engage with each other. 5 00:00:14.474 --> 00:00:16.735 So it's really great to be with you guys here today. 6 00:00:17.195 --> 00:00:19.935 If this is your first time joining us, welcome. 7 00:00:20.235 --> 00:00:27.240 I am Jason there on the left, and we're lucky to be joined by David Rocklin, the digital strategist here at Brilliant Directories. 8 00:00:27.380 --> 00:00:29.800 Thanks so much for taking the time to join us today, David. 9 00:00:30.420 --> 00:00:32.580 Of course. Thank you everybody for being with us. 10 00:00:32.580 --> 00:00:35.480 We've got some really great updates to share, this week. 11 00:00:36.340 --> 00:00:36.580 Yeah. 12 00:00:36.580 --> 00:00:45.295 And I always like to mention if you're not already a part of our Facebook group, it's a great way to keep the conversations going in between webinar Wednesdays. 13 00:00:45.675 --> 00:00:49.915 You can always head on over to brilliantdirectories.com/facebook. 14 00:00:49.915 --> 00:00:52.495 If you wanna do that right now, feel free to go ahead. 15 00:00:52.555 --> 00:00:56.390 Just click on the blue join button to join the group. All are welcome. 16 00:00:56.850 --> 00:01:06.130 I myself, am pretty active in there, and there's really constructive and productive conversations there of a lot of people who are building their membership communities online. 17 00:01:06.130 --> 00:01:10.870 So it's a great way to, keep in touch and learn from fellow membership website owners. 18 00:01:11.854 --> 00:01:17.634 And I always like to mention for those of you joining us, for the first time, it really is great to be with you here today. 19 00:01:17.935 --> 00:01:21.534 You know, launching a website is really easy these days. There's tons of tools. 20 00:01:21.534 --> 00:01:23.715 You just click a few buttons and you're online. 21 00:01:24.020 --> 00:01:28.980 But growing a community does require some strategy and a lot of us have different skill sets. 22 00:01:29.300 --> 00:01:30.980 You know, some of us are social animals. 23 00:01:30.980 --> 00:01:34.200 A lot of us are introverts, but we we have other high value skills. 24 00:01:34.500 --> 00:01:44.975 So what's really good about the webinar Wednesday sessions, we get to talk about some of the features that are baked into the platform that can help that you can leverage to help you grow your community faster. 25 00:01:46.075 --> 00:01:52.335 A lot of the things that I like to to chat about and questions we we hear about are things like how to increase website traffic, 26 00:01:53.070 --> 00:01:55.090 converting visitors into members, 27 00:01:55.470 --> 00:01:59.310 you know, how to create lead capture forms and collect email addresses. 28 00:01:59.310 --> 00:02:02.290 One of my favorites is how to improve your website's navigation 29 00:02:02.990 --> 00:02:09.145 to to, provide the best experience when visitors come to your site and to make sure that you're converting them 30 00:02:09.445 --> 00:02:14.505 into a member or into a lead or you're capturing that email address in some capacity. 31 00:02:14.565 --> 00:02:19.125 So if you have questions on any of these topics or something related to this, love to get to them. 32 00:02:19.125 --> 00:02:21.705 We'll do our best to get to as many questions as possible, 33 00:02:22.120 --> 00:02:23.500 in this webinar Wednesday. 34 00:02:24.360 --> 00:02:29.020 Alright. And actually today, we are just focusing on the BD lab updates. 35 00:02:29.240 --> 00:02:34.035 Normally we do include a tip of the week, but there were a lot of important lab updates. 36 00:02:34.115 --> 00:02:39.635 And David and I were chatting before the webinar and we thought we'd give that extra time to answer some of your questions. 37 00:02:39.635 --> 00:02:42.455 We know a lot of people are just starting their projects. 38 00:02:42.515 --> 00:02:47.495 So we wanted to just make sure we had some extra time to address as many questions as possible. 39 00:02:47.960 --> 00:02:50.940 And I I did want to mention one thing about the the questions. 40 00:02:51.960 --> 00:02:53.880 We'll do our best to get to everyone. 41 00:02:53.880 --> 00:03:02.845 So if you do get cut off after asking one or two questions, we will try to get to the next person and just to make sure we get to as many people as possible. 42 00:03:02.845 --> 00:03:05.185 If we have time, we can circle back around. 43 00:03:06.365 --> 00:03:10.545 But yeah, we have some really great lab updates to share with you guys here 44 00:03:10.845 --> 00:03:11.345 today. 45 00:03:11.725 --> 00:03:25.440 The team has been really busy and we've been getting more and more feedback from the Facebook group and it's a lot of stuff that we could take quick actionable steps on on our end to help deliver it for you guys and so you can use it in your communities. 46 00:03:25.980 --> 00:03:28.160 So I'll try to go through this relatively quickly 47 00:03:28.495 --> 00:03:32.595 and then we could take some questions along the way about any of these updates that you see. 48 00:03:32.815 --> 00:03:36.355 The first one here at the top of the list, the new admin dashboard 49 00:03:36.975 --> 00:03:39.715 layout. And I do have a sample site I can kind of share 50 00:03:40.335 --> 00:03:41.155 with you. 51 00:03:42.700 --> 00:03:49.440 What we've done here and really the the idea here is this is really just the basic version of this new update. 52 00:03:49.740 --> 00:03:52.080 What we're trying to do here is accomplish 53 00:03:52.380 --> 00:03:53.520 two main things. 54 00:03:53.980 --> 00:03:56.000 One is provide access to 55 00:03:56.300 --> 00:03:57.280 some quick links 56 00:03:57.635 --> 00:04:02.594 and areas of your site that most people will, will go to first when logging in. 57 00:04:02.594 --> 00:04:05.894 So you can see the quick links right here in the center. But also 58 00:04:06.515 --> 00:04:08.055 these statistics here, 59 00:04:08.915 --> 00:04:12.855 you can actually click on these and they will take you to the respective sections 60 00:04:13.350 --> 00:04:15.610 that you're seeing here. So what's really nice 61 00:04:15.910 --> 00:04:18.890 is you can really see the health and pulse of your website, 62 00:04:19.430 --> 00:04:20.490 in this section. 63 00:04:20.790 --> 00:04:22.890 And these stats here are just the beginning. 64 00:04:23.750 --> 00:04:26.710 Later on, probably closer to 2021, 65 00:04:26.710 --> 00:04:29.875 but we want to have graphs and charts where you can choose 66 00:04:30.575 --> 00:04:34.115 dates and specific data that you want to see over time periods. 67 00:04:34.655 --> 00:04:38.595 So this is just the beginning of providing you with more stats right here in the dashboard. 68 00:04:38.975 --> 00:04:45.220 And later on, we'll be able to provide more data for you and more information that you can curate yourself. 69 00:04:46.080 --> 00:04:49.220 So what's really nice here is you can see a financial snapshot. 70 00:04:49.680 --> 00:04:59.105 You know how much revenue you've created, if you have any past due payments that you need to tend to, maybe you need to manually follow-up with members or send some emails out or call them. 71 00:04:59.405 --> 00:05:00.705 And also what's really nice, 72 00:05:01.165 --> 00:05:02.525 is the upcoming payments. 73 00:05:02.525 --> 00:05:08.100 So this is the upcoming fourteen days, so the system can track how many payments you have 74 00:05:08.660 --> 00:05:12.920 actually due in the next fourteen days. So basically this will kind of give you 75 00:05:13.460 --> 00:05:16.920 an idea of what you have that's upcoming in the next two weeks. 76 00:05:17.540 --> 00:05:20.600 Also the member snapshot here again just the beginning. 77 00:05:20.965 --> 00:05:26.985 Later, we wanna show you guys how many free members you have, how many paid members you have, how many active subscriptions 78 00:05:27.365 --> 00:05:28.985 for those paid members exist. 79 00:05:29.205 --> 00:05:34.905 Lots of fun statistics we wanna deliver for you guys later, but this was just the first phase so we can get the layout, 80 00:05:35.285 --> 00:05:36.425 launched to you. 81 00:05:37.120 --> 00:05:37.620 Also, 82 00:05:37.920 --> 00:05:40.340 there's a section for new pending items. 83 00:05:40.800 --> 00:05:44.320 So if you have pending leads, that's the stat that was there previously. 84 00:05:44.320 --> 00:05:49.545 So that's currently available here. But there are other things that you as the website owner 85 00:05:50.105 --> 00:05:54.285 need to be notified about sometimes because it does require your manual action. 86 00:05:54.505 --> 00:05:57.305 I do have another site here that has kind of more stats. 87 00:05:57.305 --> 00:06:00.205 So you can see in the sidebar here on this site, 88 00:06:00.745 --> 00:06:06.020 under content, there's two posts to moderate. They have the advanced post moderation add on. 89 00:06:06.020 --> 00:06:09.080 There are seven pending leads that need to be matched manually. 90 00:06:10.420 --> 00:06:12.920 There are 19 form inquiries, 91 00:06:13.860 --> 00:06:16.680 that need to be responded to or at least looked at. 92 00:06:16.995 --> 00:06:23.975 So these these stats that we're seeing here, and there are some others such as member reviews, that's what we're gonna see here, 93 00:06:24.435 --> 00:06:28.615 in the new pending item section when we add more alerts there. 94 00:06:29.550 --> 00:06:31.650 Also, what's really nice is you can see 95 00:06:32.030 --> 00:06:36.349 recent member logins of the last nine members who logged into your site. 96 00:06:36.349 --> 00:06:42.110 So the date is there as well to kind of give you an idea of I think this is more important of the pulse of your site. 97 00:06:42.110 --> 00:06:48.735 So if you see nine people there who logged in today, that's a really good sign that people are really engaged in using your site. 98 00:06:49.115 --> 00:06:58.735 If you're seeing things where kind of like the disparity, this is just test site here, but the disparity between the dates is pretty big like, you know, going back to January 2020. 99 00:06:58.900 --> 00:07:04.599 You might want to find ways to engage your users better and find ways to bring them back to your site. 100 00:07:05.060 --> 00:07:08.120 And always the very important one, the install new updates. 101 00:07:09.300 --> 00:07:10.599 Sometimes there are 102 00:07:11.380 --> 00:07:13.960 local updates that you need to do on your site 103 00:07:14.565 --> 00:07:18.324 and you can certainly just click this button and see if there's anything that you need to do there. 104 00:07:18.324 --> 00:07:22.645 Generally it's updating your local database. It's not going to affect anything on the front end. 105 00:07:22.645 --> 00:07:26.550 And what's really nice, it's been a suggestion for a while is if you hover over this 106 00:07:26.949 --> 00:07:30.169 it will give you a description of what that update 107 00:07:30.470 --> 00:07:31.610 is going to do. 108 00:07:31.669 --> 00:07:38.629 And again most of the time these updates are for the behind the scenes database to unlock new available settings for your site. 109 00:07:38.629 --> 00:07:40.009 It's not really gonna change 110 00:07:40.310 --> 00:07:42.250 anything on the front end of your site. 111 00:07:42.915 --> 00:07:49.095 And we always wanna welcome everyone to the Facebook group so there's a banner there so everyone can join if if you're not there yet. 112 00:07:49.875 --> 00:07:52.775 And then also what's really nice are the website resources. 113 00:07:53.315 --> 00:08:03.620 So you can see how much available storage space you have, what your monthly bandwidth has been so far, and you know you get a pretty generous amount of emails sent per day, the 1,500 limit. 114 00:08:03.620 --> 00:08:07.080 So it's about almost close to 50,000 per month for the emails. 115 00:08:07.379 --> 00:08:10.360 And what I find most helpful about this new section 116 00:08:10.885 --> 00:08:17.765 is it does tell you if your Google Maps API and trust me guys I know that's the biggest headache when you set up your site. 117 00:08:17.765 --> 00:08:20.085 I've checked other platforms it just is what it is. 118 00:08:20.085 --> 00:08:23.705 If you want Google Maps to work with your site you have to go through those steps. 119 00:08:23.900 --> 00:08:27.280 But what's really nice is the development team has created this tool 120 00:08:27.660 --> 00:08:31.200 and if there is an issue with the Google Maps API connection, 121 00:08:31.820 --> 00:08:38.915 this will show red and it will provide some notes as to what the issue may be so that it's easier to troubleshoot. 122 00:08:39.295 --> 00:08:46.435 And if with those notes you're not able to fix it, of course you can email our support team and we'll try to work with you guys to troubleshoot that issue. 123 00:08:46.495 --> 00:08:47.395 But at least 124 00:08:47.775 --> 00:08:54.500 we know that the system knows there's an issue with the API and we don't have to you know spend a lot of time trying to figure out what the issue is. 125 00:08:54.500 --> 00:08:56.120 This can kind of be more direct. 126 00:08:56.820 --> 00:09:03.300 Also an important one, it does tell you the health of the default website email address on your site. 127 00:09:03.300 --> 00:09:04.279 So this is 128 00:09:04.644 --> 00:09:04.885 the 129 00:09:05.445 --> 00:09:08.745 the email address defined in your general settings area. 130 00:09:09.365 --> 00:09:15.305 And what it does is it does let you know if if it's working, if if it's online, if it's bouncing. 131 00:09:16.084 --> 00:09:17.545 And this is really important 132 00:09:18.005 --> 00:09:20.024 because if the email is not working, 133 00:09:20.620 --> 00:09:26.300 you're you're prob if people are responding to the emails that the system is sending out, you're probably not gonna receive those emails. 134 00:09:26.300 --> 00:09:26.800 So 135 00:09:27.259 --> 00:09:30.399 if the email is not working this will also light up in red 136 00:09:30.779 --> 00:09:32.139 and for 95% 137 00:09:32.139 --> 00:09:37.915 of the times you could just click the button and it'll unblock and make sure that the email is working for you. 138 00:09:37.915 --> 00:09:42.495 So two really good tools here for you. Delete unused images. 139 00:09:43.514 --> 00:09:49.615 This is actually if you've deleted members and they have some like profile images that are taking up some of your disk space. 140 00:09:49.920 --> 00:09:52.339 This button is always safe to click. It's just 141 00:09:52.720 --> 00:09:58.820 related to members who have already been deleted and if they have any legacy files or images on your site. 142 00:09:59.760 --> 00:10:02.899 And then if you have the export members add on, 143 00:10:03.335 --> 00:10:07.515 you know every time you do a member export that CSV file is saved. 144 00:10:08.135 --> 00:10:10.295 And it is taking up some storage space. 145 00:10:10.295 --> 00:10:15.915 For most people it's a very small amount but if you have a site with like millions of records and you've done lots of exports, 146 00:10:16.295 --> 00:10:18.475 if you don't need those export files 147 00:10:18.920 --> 00:10:24.360 saved, you can certainly delete those and you can always export your members again at any time in the future. 148 00:10:24.360 --> 00:10:27.819 So just some good disk cleanup options there for you. 149 00:10:28.519 --> 00:10:31.800 And then we've created a little help resources section here for you. 150 00:10:31.800 --> 00:10:34.065 So on the right here we'll start start here. 151 00:10:34.145 --> 00:10:39.105 We always have this on the dashboard but you can always follow our monthly change log updates here. 152 00:10:39.345 --> 00:10:42.485 So I'll just go ahead and click on one here for April last month. 153 00:10:42.945 --> 00:10:45.445 And it does take you to the Berlin directories blog. 154 00:10:46.305 --> 00:10:54.380 And usually it's a lot of features so unless you have a lot of reading time, you know, this is just fun to come here and skim and see all the updates that have been done on the platform, 155 00:10:54.920 --> 00:10:57.800 in the last month. And of course some quick links here. 156 00:10:58.040 --> 00:11:01.339 You know, you can go to the documentation center, the community forum. 157 00:11:01.639 --> 00:11:03.660 You can watch the the training webinars. 158 00:11:03.995 --> 00:11:07.355 And again, you can always submit us a ticket here to our team. 159 00:11:07.355 --> 00:11:10.495 If you're having some how to questions or troubleshooting issues, 160 00:11:10.875 --> 00:11:12.235 we'll always be there for you guys. 161 00:11:12.235 --> 00:11:18.480 And what's cool here is you can actually type in here and it will suggest articles from, the support center. 162 00:11:18.480 --> 00:11:19.940 So if I type in import, 163 00:11:20.480 --> 00:11:24.420 you know, I get some article options here. And if I click on one, 164 00:11:25.200 --> 00:11:30.080 it does take us to the support center for an article related on that topic. 165 00:11:30.080 --> 00:11:33.465 So just some ways to get quick and helpful, 166 00:11:33.865 --> 00:11:35.805 support resources here. 167 00:11:37.465 --> 00:11:39.705 Okay. This one this next one is a fun one. 168 00:11:39.705 --> 00:11:42.505 It's really gonna help you if you guys are building out landing pages. 169 00:11:42.505 --> 00:11:46.525 We did demo it in the previous webinar two weeks ago. It's now live. 170 00:11:46.720 --> 00:11:49.220 You can actually create call to action buttons 171 00:11:49.680 --> 00:11:54.020 with the text editor. Let me show you a quick example of what that looks like 172 00:11:54.560 --> 00:11:56.880 so we can continue using this site as an example. 173 00:11:56.880 --> 00:12:05.265 So, when you're in the text editor, if you're editing a web page or one of your landing pages, you know, you have a block of of content and perhaps you want to create 174 00:12:05.725 --> 00:12:09.825 a link to, you know, a join link or a link to something else. 175 00:12:11.005 --> 00:12:14.065 I'm just gonna say join our membership now. 176 00:12:14.525 --> 00:12:17.585 So what you can do is you wanna highlight that text. 177 00:12:18.440 --> 00:12:22.540 First thing to do is turn it into a link so you can click on the insert link button. 178 00:12:23.880 --> 00:12:27.980 And I'm just gonna, for example, do this to the forward slash join page. 179 00:12:28.920 --> 00:12:33.420 After this is a link, the link has options. You can unlink it as an option. 180 00:12:33.705 --> 00:12:37.885 You can edit the link, you know, where the URL goes, what the text is. 181 00:12:39.465 --> 00:12:41.885 You can open the link to test it. 182 00:12:41.945 --> 00:12:49.065 But this is what's new now is you can actually apply a style to it and what that is is you can actually choose a button style. 183 00:12:49.065 --> 00:12:51.380 So you you can have it as a plain text link 184 00:12:52.160 --> 00:12:56.960 or you can make it, the danger default info primary successor warning buttons. 185 00:12:56.960 --> 00:12:59.040 These are the buttons that you're familiar with. 186 00:12:59.040 --> 00:13:05.475 You've set the colors for them in your design settings. So perhaps I wanted to do a normal button, 187 00:13:06.095 --> 00:13:09.795 with the danger style. So now we can see that it's turned, 188 00:13:10.095 --> 00:13:12.835 the red color and I'll just go ahead and save those changes. 189 00:13:15.230 --> 00:13:21.250 And As you're talking about the buttons, Brian asks if, we can specify width for the buttons. 190 00:13:22.030 --> 00:13:23.970 If you need more width for the buttons, 191 00:13:24.430 --> 00:13:27.730 I don't think there's a way to specify width. It's going to be, 192 00:13:28.430 --> 00:13:30.370 the width of the text. However, 193 00:13:31.445 --> 00:13:32.905 perhaps you can put spaces, 194 00:13:33.365 --> 00:13:36.825 before and after the text if you want it to be wider like this. 195 00:13:37.285 --> 00:13:38.105 That can work. 196 00:13:38.565 --> 00:13:40.585 There is no width per se 197 00:13:41.125 --> 00:13:46.980 here, but there is a way to create a larger button. So that's the normal size and you can have the, 198 00:13:47.380 --> 00:13:49.399 the larger size here. Let's save that. 199 00:13:50.500 --> 00:13:53.000 And let's take a let's open this in a new tab. 200 00:13:54.019 --> 00:13:55.800 So we can see a larger button 201 00:13:56.420 --> 00:13:57.380 and a smaller button. 202 00:13:57.380 --> 00:14:12.464 And what's really cool is I mean, just on this page and whatever this content is for, you know you can take plain text and really dress up the page with with a button to you know increase engagement and again improve that website navigation of where you're trying to get people to to click to. 203 00:14:13.005 --> 00:14:13.505 And 204 00:14:14.310 --> 00:14:18.490 one more thing on this, so the button colors that are available where it says, 205 00:14:19.190 --> 00:14:21.050 danger, default info, 206 00:14:21.510 --> 00:14:23.850 those are actually set in your design settings. 207 00:14:26.245 --> 00:14:29.225 So your site has like a theme of colors that you've created. 208 00:14:29.524 --> 00:14:32.185 Over here, the default button color links, 209 00:14:32.725 --> 00:14:35.225 button link colors, you can see here primary, 210 00:14:35.764 --> 00:14:36.985 info, success, 211 00:14:38.100 --> 00:14:39.800 warning, danger, and defaults. 212 00:14:39.860 --> 00:14:44.920 There's six button colors and you can and so whatever you choose in the text editor, it's going to, 213 00:14:45.620 --> 00:14:50.120 match what you've selected here. So the info one is this bluish purple color here. 214 00:14:50.260 --> 00:14:52.519 Let's just change this to that info color. 215 00:14:53.415 --> 00:14:57.595 And we'll see on the live site it'll be that bluish purple color. 216 00:15:01.095 --> 00:15:01.595 Alright. 217 00:15:02.214 --> 00:15:05.595 This has been a huge one and we appreciate everyone's patience. 218 00:15:06.295 --> 00:15:10.670 We had the private member chat add on which is super helpful. 219 00:15:10.730 --> 00:15:13.470 It allows members to have continuous conversations, 220 00:15:14.089 --> 00:15:16.189 you know, back and forth with each other. 221 00:15:16.569 --> 00:15:21.149 And every time a new message was sent, the member would be notified via email. 222 00:15:21.455 --> 00:15:29.855 What we've done now is the chat boxes will actually update instantly if the members are logged into their account and they're looking at the chat box. 223 00:15:29.855 --> 00:15:30.995 And I have an example 224 00:15:31.375 --> 00:15:32.675 of this for you guys. 225 00:15:33.470 --> 00:15:38.370 So with this private chat, the members can continuously go back and forth and chat with each other. 226 00:15:39.390 --> 00:15:43.890 So I have two chat boxes open here. I have one open in Chrome 227 00:15:44.430 --> 00:15:45.970 and one opened in 228 00:15:46.295 --> 00:15:50.935 Firefox. So these are two different members. They're having a chat conversation with each other. 229 00:15:50.935 --> 00:15:55.115 I'll start on the left side here and I'll just start typing like, 230 00:15:55.815 --> 00:15:56.875 how are you doing 231 00:15:57.255 --> 00:15:58.475 and send the message. 232 00:16:00.070 --> 00:16:05.610 And should be just within a few seconds. The right box should update here with that message. 233 00:16:05.750 --> 00:16:08.150 There we go. How are you doing? Perfect. 234 00:16:08.150 --> 00:16:13.755 So it just took a few few seconds there, but these guys, can start chatting with each other. 235 00:16:14.475 --> 00:16:14.975 Fine. 236 00:16:15.595 --> 00:16:17.935 And you can choose if you still want 237 00:16:18.315 --> 00:16:20.575 the emails to also go out. 238 00:16:21.035 --> 00:16:25.135 I think it is helpful for the emails to go out. Maybe they they left their computer 239 00:16:25.595 --> 00:16:26.880 or something like that. 240 00:16:26.960 --> 00:16:31.220 At least they have an email record that there is a a message waiting for them 241 00:16:31.600 --> 00:16:32.000 as well. 242 00:16:32.000 --> 00:16:38.020 So in general, these two will be able to have a continuous conversation without having to actually 243 00:16:38.640 --> 00:16:42.165 refresh the page there. There's the I'm fine message. 244 00:16:42.404 --> 00:16:46.665 What's really cool is if your site is has a lot of mobile users, 245 00:16:47.125 --> 00:16:57.420 this is probably more what they're used to and it really elevates the value, increases the value of the member private the private member chat app here cause now they can have a continuous conversation 246 00:16:57.800 --> 00:17:00.540 right through your website while they're on their mobile phone. 247 00:17:03.240 --> 00:17:05.660 Alright. This next one here is a design 248 00:17:06.440 --> 00:17:09.660 setting that you can set in your in your design settings. 249 00:17:09.904 --> 00:17:16.325 And what this is going to do is actually the top section of the profile pages, you can choose to have them 250 00:17:16.625 --> 00:17:19.764 full width. And I'll show you an example of what that looks like. 251 00:17:21.105 --> 00:17:24.724 I think this is a great new setting, for a couple reasons. 252 00:17:25.220 --> 00:17:29.400 And we can see here, they're use this is a test site that we work on also. 253 00:17:29.460 --> 00:17:38.200 So we can see here, normally the sidebar is next to this top part of the member, profile page on the the member header section here. 254 00:17:38.340 --> 00:17:47.625 So when you enable this setting, it actually the top part will go full width and then the tabs and the sidebar will go underneath that. 255 00:17:47.765 --> 00:17:54.905 And what I like about this setting is it does allow for a larger profile image because there is more space for this section. 256 00:17:55.140 --> 00:17:57.960 So you'll see more of the image, you know, images 257 00:17:58.340 --> 00:18:02.680 if it's they're visually appealing, people like to see them. But also if you have the badges, 258 00:18:03.060 --> 00:18:09.080 the badge icons are slightly larger as well because they're they have more room and more width to stretch out here. 259 00:18:09.514 --> 00:18:15.375 Also another benefit for this are the call to action buttons are a little more prominent on the page. 260 00:18:15.674 --> 00:18:18.654 You see them first and then you see the additional content 261 00:18:19.274 --> 00:18:19.995 underneath there. 262 00:18:19.995 --> 00:18:25.360 So actually what I'll do is I'll show you where this setting is and we'll actually turn it off so we can compare, 263 00:18:25.740 --> 00:18:26.800 the two options. 264 00:18:27.660 --> 00:18:30.640 So this is going to be in your design settings. 265 00:18:33.980 --> 00:18:39.740 And actually, we have this module here, additional design settings, but it's so filled with more options. 266 00:18:39.740 --> 00:18:43.215 Now we're probably gonna break these down into smaller modules that, 267 00:18:43.775 --> 00:18:46.835 correlate the settings that have a related settings with each other. 268 00:18:46.975 --> 00:18:49.955 And for now, in this example, it's called profile 269 00:18:50.414 --> 00:18:53.375 full width header. So that's set to yes right now. 270 00:18:53.375 --> 00:18:57.600 I'll change it to no, and this is what it is for by default for everyone right now. 271 00:18:58.540 --> 00:19:01.760 And if we just refresh the page, I'll I'll duplicate the tab. 272 00:19:05.740 --> 00:19:10.400 Okay. Great. So we still have the cover photo at the top of the page, but we can see here now 273 00:19:10.905 --> 00:19:12.285 that the sidebar 274 00:19:12.585 --> 00:19:16.045 is lined up with this top section with the with the members information 275 00:19:16.345 --> 00:19:19.165 here. So we can see the badges are a bit smaller. 276 00:19:19.945 --> 00:19:24.205 This layout is not bad at all. I just personally like the new the new option. 277 00:19:24.585 --> 00:19:25.245 The profile 278 00:19:25.690 --> 00:19:27.370 image is a bit smaller here. 279 00:19:27.370 --> 00:19:33.210 And if we look at it this way, we can, of course, see the larger buttons, badges, and profile image. 280 00:19:33.210 --> 00:19:34.970 So, again, it's just a preference. 281 00:19:34.970 --> 00:19:41.365 It's subjective what you think is gonna work best for you and your site and your users, but that option is now available, 282 00:19:41.745 --> 00:19:42.485 for everyone. 283 00:19:44.225 --> 00:19:49.684 Also, neat things coming up. We are enhancing some of the members only functionality. 284 00:19:50.625 --> 00:19:53.365 We're making the settings a bit easier to find, 285 00:19:54.000 --> 00:19:56.340 And we're starting with the, independent, 286 00:19:56.960 --> 00:20:02.580 web pages that you have. So now you'll see an option that says protect this page. 287 00:20:02.960 --> 00:20:03.280 And, 288 00:20:03.760 --> 00:20:06.320 it's always been there, but it was in the display settings. 289 00:20:06.320 --> 00:20:08.820 So let me show you what that looks like here, guys. 290 00:20:10.355 --> 00:20:17.235 And if you have staff working on the site and they're trying to learn the software, this is just gonna these new settings are gonna make things a bit easier. 291 00:20:17.235 --> 00:20:17.735 So 292 00:20:18.115 --> 00:20:21.735 over here on the right hand side, this is just a regular single web page. 293 00:20:22.240 --> 00:20:26.559 You see now you see the option if you have the members only add on, you could protect the page. 294 00:20:26.559 --> 00:20:30.260 You'll see this question protect this page. So you can do keep public for everyone. 295 00:20:31.039 --> 00:20:32.820 You can say only allow members. 296 00:20:33.679 --> 00:20:38.395 And what's really cool is when you select only allow members, now the page is protected 297 00:20:38.934 --> 00:20:43.895 and if you wanted to just any member can access this page, that's all you need to do. 298 00:20:43.895 --> 00:20:48.855 But if you wanted to take it one step further, you can restrict by membership plan. 299 00:20:48.855 --> 00:20:51.595 So maybe it's only for gold and silver members. 300 00:20:51.950 --> 00:20:58.210 Maybe you have some special content on this page or it's a portal to get to this page somehow so you can actually 301 00:20:58.750 --> 00:21:00.210 set it to be more specific 302 00:21:00.670 --> 00:21:01.970 per membership level. 303 00:21:02.750 --> 00:21:08.725 Also really cool is if you also have the sell digital downloads add on, you can also protect the page 304 00:21:09.264 --> 00:21:10.404 and set up by members. 305 00:21:10.784 --> 00:21:12.565 You can do it by who purchased 306 00:21:12.945 --> 00:21:14.384 one of your digital products. 307 00:21:14.384 --> 00:21:20.804 Maybe it was an online event and they get access to your zoom room that you created or you embedded on one of these pages. 308 00:21:21.300 --> 00:21:24.200 So you can do only allow digital product buyers. 309 00:21:24.900 --> 00:21:29.160 And then if you have specific digital products that you've posted and created, 310 00:21:29.460 --> 00:21:30.360 you can then 311 00:21:30.820 --> 00:21:32.600 select which digital product 312 00:21:33.460 --> 00:21:37.655 buyers have access to this. So maybe they bought a specific ticket or service, 313 00:21:38.515 --> 00:21:44.695 you can choose that here. So this page will only be visible by people who purchased a specific 314 00:21:45.875 --> 00:21:47.815 digital product through your site. 315 00:21:48.595 --> 00:21:52.880 These settings used to be down here as check boxes in the display settings. 316 00:21:52.940 --> 00:21:57.840 So we're just trying to arrange things and make them a bit more intuitive and easier to use for everyone. 317 00:22:00.860 --> 00:22:04.159 Alright. And some things coming down the pipeline coming soon. 318 00:22:04.265 --> 00:22:07.385 There's more so I tried to limit it to just to these items here. 319 00:22:07.545 --> 00:22:11.565 This one we mentioned in the previous webinar, the ability to create and save 320 00:22:11.945 --> 00:22:17.610 member smart list so you can better segment members and actually save those segmented lists. 321 00:22:17.850 --> 00:22:22.990 Right now you can search for members and export them but then after the export that's it. 322 00:22:23.530 --> 00:22:36.145 With the new smart list you'll be able to actually save those segmented members and then again in a phase two in the future you can then send email newsletter blasts to those smart lists, those specific smart lists. 323 00:22:36.925 --> 00:22:40.545 We have a new layout coming for the advanced settings. 324 00:22:41.165 --> 00:22:44.545 So the advanced settings is somewhere where you can get kinda lost. 325 00:22:45.350 --> 00:22:47.670 Up until now it kinda just looked like this. 326 00:22:47.670 --> 00:22:51.850 This is this is what's gonna be released soon but let me show you what it currently looks like. 327 00:22:52.070 --> 00:23:01.294 Not too much of a difference but right now they're just everything is an input field and if you're turning something on or off you enter like a zero or a one for those options. 328 00:23:01.995 --> 00:23:06.335 With the new layout instead of zeros and ones you're gonna have on and off switches. 329 00:23:07.115 --> 00:23:11.294 And we're gonna have better descriptions on what some of these items actually do. 330 00:23:11.914 --> 00:23:16.014 And then what we want to do is after we launch this update with the advanced settings, 331 00:23:16.850 --> 00:23:18.450 we're going to see how how it works. 332 00:23:18.450 --> 00:23:23.990 We're going to get feedback from users, but we want to use kind of this layout in other areas of the admin. 333 00:23:24.370 --> 00:23:27.650 It's just a nicer and easier way to look at some of your settings. 334 00:23:27.650 --> 00:23:32.174 So you might see your general settings, or some of the settings in the membership plan options 335 00:23:32.554 --> 00:23:34.575 start looking a bit more like this. 336 00:23:35.115 --> 00:23:36.495 And also when there's 337 00:23:36.875 --> 00:23:38.335 like a drop down option, 338 00:23:38.715 --> 00:23:40.575 the option will be here for you. 339 00:23:40.635 --> 00:23:45.455 Right now you have to manually type in those extra drop down options that you want. 340 00:23:45.730 --> 00:23:50.450 But when it's only a limited number of options, we'll have it as a drop down here for you. 341 00:23:50.450 --> 00:23:55.009 And this should help reduce some user errors or making mistakes while you're working on your site as well. 342 00:23:55.009 --> 00:23:55.509 So 343 00:23:55.809 --> 00:24:01.545 really looking forward to this and it'll segue to a lot better updates and and design interface in the admin area 344 00:24:02.905 --> 00:24:04.605 as well. If you have multiple, 345 00:24:05.385 --> 00:24:06.605 websites with BD, 346 00:24:07.065 --> 00:24:14.025 you'll soon be able to select the primary site that you're directed to after you log in to the admin area. 347 00:24:14.025 --> 00:24:14.520 So, 348 00:24:15.000 --> 00:24:24.700 some of you might have a main website that you're working on but you're logged in to like the secondary site that you're really not focusing on right now so you have to do that extra click to get to your primary site. 349 00:24:25.080 --> 00:24:30.825 With this setting, you'll be able to choose the primary site your admin account is directed to after login. 350 00:24:31.605 --> 00:24:34.745 For your members, a new setting is coming. There is 351 00:24:35.125 --> 00:24:35.845 a setting, 352 00:24:36.165 --> 00:24:42.105 to choose where your members are redirected to after they log in per membership level. However, 353 00:24:42.580 --> 00:24:43.800 when members sign 354 00:24:44.180 --> 00:24:50.100 up, there is no way to select a specific page they're redirected to after the members sign up. 355 00:24:50.100 --> 00:24:51.880 So that setting will be available, 356 00:24:52.740 --> 00:24:58.315 coming soon, and you'll be able to choose a page if you want to per membership level. 357 00:24:58.315 --> 00:25:03.855 So maybe you have some general users or users who just getting access to a certain area of your site. 358 00:25:04.475 --> 00:25:07.295 You don't have to take them into their member dashboard. 359 00:25:07.355 --> 00:25:11.570 You could take them to the place for the information they signed up for to get access to. 360 00:25:11.570 --> 00:25:17.410 So, that should be really good too. There are a handful of security updates coming down the line. 361 00:25:17.410 --> 00:25:21.750 One of them I wanted to mention. You'll have the ability to force log out, 362 00:25:22.050 --> 00:25:23.670 any team admin accounts, 363 00:25:24.210 --> 00:25:27.145 or sessions that are live, including your own account. 364 00:25:27.145 --> 00:25:38.045 So in the event you might feel that maybe your account has been compromised or something happened or you know you don't feel good about it, you can log out all the sessions and then you can go through the password reset 365 00:25:38.429 --> 00:25:40.210 method and reset your password. 366 00:25:40.509 --> 00:25:49.409 And there are another handful of security updates coming down the line to protect your admin accounts as well and we'll be sure to cover those as they are released. 367 00:25:50.029 --> 00:25:52.370 Also related to team admin accounts, 368 00:25:52.965 --> 00:25:58.985 right now if you know if you hire a developer maybe and you wanna give them access to your site or a staff member, 369 00:25:59.445 --> 00:26:07.620 if their email is already used in the BD system, there is no way to just invite that person to your site and to collaborate with you. 370 00:26:07.620 --> 00:26:08.680 So we are creating 371 00:26:09.140 --> 00:26:15.080 a nice simple and elegant method where you can invite existing BD admins, people who have other BD sites, 372 00:26:15.620 --> 00:26:18.420 to help you on your site as a staff account. 373 00:26:18.420 --> 00:26:22.040 And then of course you can remove them whenever you wanted to. 374 00:26:22.304 --> 00:26:29.605 But this way you don't have to create like a a dummy email address and and create like a dummy login for them just because they're already in the system. 375 00:26:29.745 --> 00:26:34.884 This will allow existing admins to be added and invited to collaborate with you on your sites. 376 00:26:35.779 --> 00:26:36.260 Alright. 377 00:26:36.260 --> 00:26:42.760 And another last one here is a design aesthetic and it should create a better experience both on mobile and desktop. 378 00:26:43.220 --> 00:26:50.919 It's gonna be the ability to stick the profile tabs at the top of the page while scrolling and I'll show you an example of what that looks like. 379 00:26:51.415 --> 00:26:54.395 It's coming soon. So when you're on a profile page, 380 00:26:55.175 --> 00:26:56.875 you know there are the tabs here 381 00:26:57.575 --> 00:27:01.995 and they're fine, they work great. But when you scroll, you kind of lose the tabs. 382 00:27:02.055 --> 00:27:04.470 They go to, you know they go up. 383 00:27:04.710 --> 00:27:10.250 So as you scroll, there's gonna be an option to lock the tabs here at the top of the page. 384 00:27:11.030 --> 00:27:16.090 And it'll be easier especially on mobile I think. Let's let's toggle mobile view here. 385 00:27:17.615 --> 00:27:21.695 So when you're on mobile view if you're scrolling down, well that's still coming soon. 386 00:27:21.695 --> 00:27:24.495 They'll they'll have to adjust for that space at this menu up here. 387 00:27:24.495 --> 00:27:29.475 But as you're scrolling down the tabs will lock up there and then you can easily 388 00:27:30.175 --> 00:27:34.250 toggle between the different tabs here. So this should actually get more 389 00:27:34.630 --> 00:27:38.970 user engagement because they'll have more things to click on while they're on a profile page. 390 00:27:39.190 --> 00:27:40.970 So it should provide a better experience 391 00:27:41.350 --> 00:27:42.650 for your visitors. 392 00:27:42.870 --> 00:27:48.405 The members should get more engagement and your site should get more time on-site by your visitors. 393 00:27:48.405 --> 00:27:50.665 So that's good for your SEO as well. 394 00:27:51.765 --> 00:27:56.565 And lots of other updates coming down the line. Just wanted to leave it there. So 395 00:27:56.885 --> 00:28:00.085 what I wanna would like to do now is we don't have a tip of the week this week. 396 00:28:00.085 --> 00:28:06.080 So if you have any questions about these updates or would like some assistance with your site or have questions about the platform, 397 00:28:06.460 --> 00:28:09.680 this is a great time to raise your hand or type in a question. 398 00:28:10.140 --> 00:28:14.320 And, David and I will do our best to address as many as we can, here today. 399 00:28:14.975 --> 00:28:19.135 Alright. And I see Mark's hand went straight up. So, let me call on Mark here. 400 00:28:19.135 --> 00:28:20.195 How are you doing, Mark? 401 00:28:20.735 --> 00:28:22.355 Fine. How are you, Jason and David? 402 00:28:22.655 --> 00:28:24.435 Good. Good. Thank you. Good. 403 00:28:24.975 --> 00:28:26.595 I'm pretty new to, 404 00:28:27.530 --> 00:28:32.090 BD, and I'm in the process I'm actually an existing directory owner. 405 00:28:32.090 --> 00:28:36.750 I've been doing directories for quite a long time, but I've been super impressed by your platform. 406 00:28:37.130 --> 00:28:38.830 And I'm looking at actually 407 00:28:39.465 --> 00:28:43.725 moving listings or actually members over into, the BD platform. 408 00:28:44.505 --> 00:28:47.465 Once I do that, what's the best way to, 409 00:28:48.424 --> 00:28:48.924 establish 410 00:28:49.304 --> 00:28:51.005 a redirect from an old 411 00:28:51.385 --> 00:28:52.445 listing for 412 00:28:52.745 --> 00:28:53.325 a member 413 00:28:53.625 --> 00:28:55.085 or a business listing 414 00:28:55.679 --> 00:28:58.740 to the, you know, the same listing within, 415 00:28:59.120 --> 00:28:59.620 BD? 416 00:29:00.320 --> 00:29:05.919 That's a really good question. And we get a lot of migration questions, in the Facebook group a lot. 417 00:29:05.919 --> 00:29:10.019 Let me ask you a question. Like, about how many members are we talking about here? How many records? 418 00:29:10.555 --> 00:29:15.515 Well, it's, initially, it's gonna be a couple hundred thousand actually. It's a it's a state, 419 00:29:15.915 --> 00:29:16.895 business directory 420 00:29:17.275 --> 00:29:17.775 and, 421 00:29:18.395 --> 00:29:20.335 which I've had for quite a while, but 422 00:29:20.635 --> 00:29:25.355 the platform I'm I'm on right now is not being supported the way it should be. 423 00:29:25.355 --> 00:29:26.890 I'm just not satisfied. 424 00:29:26.890 --> 00:29:33.450 So I I went and got a lot you know, a license for BD, and it's it's really a great, platform. 425 00:29:33.450 --> 00:29:35.930 I'm just in the initial process of, 426 00:29:36.970 --> 00:29:38.190 importing and then, 427 00:29:38.595 --> 00:29:41.015 you know, that's why I ask about the redirecting 428 00:29:41.794 --> 00:29:43.255 aspect of it. Gotcha. 429 00:29:43.475 --> 00:29:50.775 So just for everyone out there, if you're ever switching platforms and you have an established site, and it's and the pages are ranking on on Google, 430 00:29:51.160 --> 00:29:55.980 you definitely don't just wanna flip the switch and turn on the new platform because you're probably gonna have, like, 431 00:29:56.600 --> 00:29:58.140 like Mark's mentioning here, 432 00:29:58.600 --> 00:30:01.340 some links that that aren't redirecting properly. 433 00:30:01.560 --> 00:30:08.245 So the first thing that I would recommend doing is, does your platform allow to export the current URLs for your members? 434 00:30:09.505 --> 00:30:10.565 Yes. Okay. 435 00:30:10.865 --> 00:30:14.565 And do the members have an ID number associated with them? 436 00:30:14.945 --> 00:30:15.924 Yes. Each, 437 00:30:16.465 --> 00:30:18.005 member has an ID number. 438 00:30:18.784 --> 00:30:19.284 Yes. 439 00:30:19.650 --> 00:30:20.150 Okay. 440 00:30:20.530 --> 00:30:25.110 So it's gonna be a little bit of a workaround but this is what I would recommend doing is 441 00:30:27.170 --> 00:30:32.790 export your members from whatever platform you're you're working on and also make sure to include their ID number 442 00:30:33.095 --> 00:30:35.435 and also include the the full URL 443 00:30:36.775 --> 00:30:39.115 of the of their current profile page. 444 00:30:39.175 --> 00:30:43.035 I'm assuming the domain name is gonna stay the same for your site. Right? Yes. Okay. 445 00:30:43.335 --> 00:30:45.995 So then what you can do is when you import 446 00:30:47.050 --> 00:30:50.670 the members into your BD site, those several hundred thousand records, 447 00:30:52.090 --> 00:30:55.450 you can set the ID number when you import the the member ID. 448 00:30:55.450 --> 00:30:59.070 So their their member ID on your old site should be the same member ID 449 00:30:59.595 --> 00:31:03.135 on your new site, and you can just define that in your import file, 450 00:31:03.515 --> 00:31:04.815 what the member ID is. 451 00:31:05.115 --> 00:31:06.735 The second thing you should do 452 00:31:07.355 --> 00:31:14.850 is just create a new column called old profile URL and add that column when you're importing your members. 453 00:31:15.150 --> 00:31:19.650 It's not gonna show up on their profile page, but it will save as like a piece of metadata 454 00:31:20.270 --> 00:31:21.250 for that person. 455 00:31:22.190 --> 00:31:26.850 Okay? Okay. So now you got all your old people. Their IDs are the same. 456 00:31:27.085 --> 00:31:28.925 Or actually you don't even need to do the ID thing. 457 00:31:28.925 --> 00:31:32.145 If you just do the what I just said about their original URL. 458 00:31:32.685 --> 00:31:39.505 So maybe you got their original URL in the system, the system's gonna create a brand new URL for them with the with the brilliant directories format. 459 00:31:40.020 --> 00:31:44.120 Then the next thing you can do is you can export all your members. 460 00:31:45.060 --> 00:31:47.480 Okay? And really all you would need 461 00:31:47.860 --> 00:31:48.760 are the 462 00:31:49.140 --> 00:31:52.680 their old URL like you could you would do like old URL. Right? 463 00:31:53.025 --> 00:31:58.225 So just export that and then I think it's called file name. Yeah. They're they're sorry. 464 00:31:58.225 --> 00:32:00.005 Their full file name here. So 465 00:32:00.305 --> 00:32:02.645 and that's their that's their new URL. 466 00:32:03.105 --> 00:32:04.405 Export that data 467 00:32:05.025 --> 00:32:09.740 and then what you can do is so now now you have their old and their new And then 468 00:32:10.040 --> 00:32:14.540 in the developers, in the three zero one redirects, we don't have a way to import, 469 00:32:15.640 --> 00:32:17.820 redirect rules just yet. 470 00:32:18.440 --> 00:32:18.940 But 471 00:32:19.880 --> 00:32:23.395 it wouldn't be hard if you went to the marketplace and just had a developer. 472 00:32:23.395 --> 00:32:25.555 It's very straightforward what you're looking to do. 473 00:32:25.555 --> 00:32:31.655 With that data that you have the you have now you have a CSV file with the old and the corresponding new links. 474 00:32:31.955 --> 00:32:33.735 They'll import that to create, 475 00:32:34.595 --> 00:32:38.455 these records here. These redirect records here. So in short, 476 00:32:39.050 --> 00:32:46.750 when you import your members, import them with what their old URL is and then export them and then and then have a developer from the marketplace 477 00:32:47.370 --> 00:32:49.630 import them from the MySQL database, 478 00:32:50.330 --> 00:32:55.375 and to create the those those records for you on the fly. Okay. Okay. Great. Alright. 479 00:32:55.995 --> 00:32:58.075 No. I appreciate that very much. Okay. 480 00:32:58.475 --> 00:32:59.615 Been super impressed. 481 00:33:00.154 --> 00:33:02.235 Okay. Yeah. You got it. You bring up a good point here. 482 00:33:02.235 --> 00:33:07.595 We know we knew we we haven't seen many cases for importing three zero one redirects, but actually we are seeing this. 483 00:33:07.595 --> 00:33:11.020 I mean, I've seen in the Facebook group that more and more people are asking about it. 484 00:33:11.020 --> 00:33:18.700 So right now there there's a manual way to add redirects and I think it lets you do like three at a time, but that's not gonna work for what you're looking to do. 485 00:33:18.700 --> 00:33:19.520 So Yeah. 486 00:33:19.820 --> 00:33:28.295 But yeah, head on over to the marketplace and again you're just once you have your file ready, the the CSV file, that they can add it to your database pretty quick for you. 487 00:33:28.435 --> 00:33:30.935 Okay. Great. Thanks a lot, Jason. Thank you, Mark. 488 00:33:31.395 --> 00:33:33.895 Alright. Good question there from Mark. 489 00:33:35.475 --> 00:33:35.975 Lisa. 490 00:33:36.275 --> 00:33:37.415 How you doing, Lisa? 491 00:33:37.980 --> 00:33:42.160 Good. Thank you, Jason and David for everything you guys offer all the time. It's fantastic. 492 00:33:42.540 --> 00:33:43.280 Thank you. 493 00:33:43.820 --> 00:33:46.400 You know, I'm getting a ton of emails, 494 00:33:46.780 --> 00:33:48.720 like, when I go in there in the admin. 495 00:33:49.020 --> 00:33:54.085 There's tons and tons of emails and the leads, and I don't really wanna be responsible for all that. 496 00:33:54.085 --> 00:33:59.225 Is there a way that I can set it up that just when somebody wants to contact the 497 00:33:59.605 --> 00:34:06.105 member, they contact them directly and I'm out of the loop, or is that not a functionality it's supposed to go through admin? 498 00:34:06.700 --> 00:34:08.460 Yeah. Could we check out your site and see, 499 00:34:09.100 --> 00:34:14.000 some there are some settings for that. Okay. It's epicthrive.org. 500 00:34:14.140 --> 00:34:18.480 Alright. Let's take a look. There there are definitely some, settings there on how 501 00:34:18.875 --> 00:34:20.335 kind of the matching works. 502 00:34:20.554 --> 00:34:25.454 So with regards to you, what we wanna do is let's talk about the leads here. So, 503 00:34:26.074 --> 00:34:28.094 there's a section called lead settings. 504 00:34:30.875 --> 00:34:31.375 And 505 00:34:31.690 --> 00:34:39.710 your question was when a member receives a we call it a direct lead, like the visitor is on their profile page contacting a specific member. 506 00:34:40.090 --> 00:34:43.710 So the settings for when a member receives a direct lead, 507 00:34:44.125 --> 00:34:50.225 so that the visitors on their profile page and they send them a message, what we wanna do is we wanna turn this one on. 508 00:34:50.285 --> 00:34:53.985 Members receive direct leads immediately. So can I set that to yes? 509 00:34:54.364 --> 00:34:55.185 Yes, please. 510 00:34:55.645 --> 00:34:57.425 Okay. And for those messages, 511 00:34:57.890 --> 00:35:03.270 are you gonna be charging your members to purchase those leads or you just want them to freely go to the member? 512 00:35:03.650 --> 00:35:05.810 No. I just want them to freely go to them for now. 513 00:35:05.810 --> 00:35:09.170 So what we wanna do is the the count match as the lead match. 514 00:35:09.170 --> 00:35:15.744 We wanna actually set this as accepted so they don't have to do an extra click to like like pending or to pay for it. 515 00:35:15.805 --> 00:35:17.505 And then also the member notification, 516 00:35:18.045 --> 00:35:21.325 we don't wanna give them a preview. We just want the full message to go to them. 517 00:35:21.325 --> 00:35:23.025 So we're gonna set this to complete. 518 00:35:23.724 --> 00:35:25.964 And, and that's actually all you need to do here. 519 00:35:25.964 --> 00:35:31.960 So that and then we'll just and do you wanna get a copy as an admin when those when this email goes out, or is that too much for you? 520 00:35:32.660 --> 00:35:38.100 The copy is fine. I can go and turn it on off it later. I'd like to see how it's how it's working. 521 00:35:38.100 --> 00:35:38.600 And 522 00:35:39.755 --> 00:35:42.015 and is there any way to obviously, 523 00:35:42.715 --> 00:35:45.995 probably not because it's like I didn't have them on. 524 00:35:45.995 --> 00:35:51.195 But is there a quick way to take all the ones that are like, you see right there, there's 575 525 00:35:51.195 --> 00:35:52.655 email notifications because 526 00:35:53.250 --> 00:35:55.190 when I'm in here, I'm I'm usually, 527 00:35:56.130 --> 00:36:00.850 you know, working on a design or something like that, and I really haven't been focused on any of this. 528 00:36:00.850 --> 00:36:03.750 Is there a way to bulk these and have them 529 00:36:04.930 --> 00:36:06.870 send the query to the member? 530 00:36:07.685 --> 00:36:11.605 So these are these are people filling out your contact us form. So I don't know. 531 00:36:11.605 --> 00:36:15.465 Maybe all everything could be a little bit different here for what people are asking. 532 00:36:15.925 --> 00:36:18.985 You know, it's just it's just a standard contact us form. 533 00:36:19.700 --> 00:36:23.460 Let me just make sure none of these are are spam or anything like that. No. They're listening. 534 00:36:23.460 --> 00:36:24.200 It's real. 535 00:36:24.980 --> 00:36:26.359 Looks like these are all legitimate, 536 00:36:27.700 --> 00:36:28.200 inquiries. 537 00:36:29.380 --> 00:36:30.980 What you can do is 538 00:36:31.625 --> 00:36:35.885 I'm sure that there there's a few sprinkles here. Let me actually do one more thing with you here. 539 00:36:37.464 --> 00:36:41.165 Under the integrations tab, let me make sure let me update your 540 00:36:41.625 --> 00:36:43.405 spam block keywords here. 541 00:36:44.440 --> 00:36:50.700 We're actually gonna put a button there so at any given time, you can just say, like, apply the ones that BD recommends having there. 542 00:36:51.000 --> 00:36:54.540 But we have we have a list here. I'm just gonna put that there. 543 00:36:55.320 --> 00:36:56.940 I always like to just do that 544 00:36:58.345 --> 00:36:59.725 and save those changes. 545 00:37:00.745 --> 00:37:04.665 Yeah. When it's a contact us form, you you probably do wanna take a look at it. 546 00:37:04.665 --> 00:37:06.585 So with regards to these though, 547 00:37:06.905 --> 00:37:10.605 yeah. These ones, it looks like a lot's coming in. As long as it's not spam, 548 00:37:11.145 --> 00:37:13.965 I would just keep them there till you get around to them 549 00:37:16.079 --> 00:37:16.980 because they're 550 00:37:17.760 --> 00:37:19.619 I don't think there's a boiler boilerplate 551 00:37:21.039 --> 00:37:24.579 message you can send them. You can certainly send them an email template. 552 00:37:26.000 --> 00:37:26.740 The contact, 553 00:37:28.244 --> 00:37:30.345 the confirmation. Let me see. Here it 554 00:37:30.645 --> 00:37:34.105 is. Message received. You do have this email template here. 555 00:37:34.964 --> 00:37:39.865 It's called contact us. This is what's sent to a person after they send the contact us form. 556 00:37:40.580 --> 00:37:44.500 Right. So maybe you want to update this with something like 557 00:37:44.820 --> 00:37:48.580 but it's just a boiler plate. It says we received your message and etcetera etcetera. 558 00:37:48.580 --> 00:37:56.414 But maybe you wanna give them more options for reaching out to you if it really is pressing or more important and it's not just, you know, a generic contact message from someone. 559 00:37:56.414 --> 00:38:00.115 So you might wanna give them more options to reach out to you here. 560 00:38:00.414 --> 00:38:08.674 I have it set up right though that people can contact the member because a lot of those that I'm looking at are like they're trying to contact a member but they're sending them to me. 561 00:38:10.070 --> 00:38:11.690 Let's see. Let's look at your, 562 00:38:12.310 --> 00:38:13.850 your member profiles here. 563 00:38:14.950 --> 00:38:16.250 I see what you're saying. 564 00:38:17.030 --> 00:38:18.810 So if you click on send message 565 00:38:20.070 --> 00:38:22.650 yep. This is correct. This is the lead form here. 566 00:38:23.184 --> 00:38:23.684 Okay. 567 00:38:25.184 --> 00:38:28.565 You know, people people respond to different calls to action. 568 00:38:30.224 --> 00:38:33.924 You know, you could, you might wanna change this word send message, 569 00:38:35.550 --> 00:38:38.530 Like contact this member now or something like 570 00:38:38.910 --> 00:38:40.450 not something more powerful 571 00:38:40.750 --> 00:38:42.030 than just send a message. 572 00:38:42.030 --> 00:38:49.570 They then they they they're probably overlooking this and they're just saying I'm trying then they go to contact us and they're like, I'm trying to get in touch with the cell lifestyle. 573 00:38:50.675 --> 00:38:53.335 Okay. You know, so maybe just making this more prominent, 574 00:38:53.635 --> 00:38:55.575 you know, that that might help a bit as well. 575 00:38:56.115 --> 00:39:00.455 If I call and get like a hour training session or something, 576 00:39:01.235 --> 00:39:02.135 you know, via 577 00:39:02.520 --> 00:39:03.020 BD. 578 00:39:03.480 --> 00:39:07.980 Does the person I'm on there with help me at that point go through stuff or 579 00:39:08.280 --> 00:39:10.940 do they just tell me how to do it and I have to do it later? 580 00:39:11.480 --> 00:39:11.880 So, 581 00:39:12.600 --> 00:39:14.300 with the private phone training, 582 00:39:15.240 --> 00:39:17.900 you will get, like, a screen share with the person. 583 00:39:18.405 --> 00:39:18.905 So, 584 00:39:19.845 --> 00:39:20.985 what they'll do is 585 00:39:21.285 --> 00:39:25.765 really in their capacities, they just they can answer questions on, like, like, automated emails for you. 586 00:39:25.765 --> 00:39:31.705 So, like, the lead emails definitely fall into that category. So they'll kinda show you how to, 587 00:39:32.490 --> 00:39:37.150 set some things up and and things like that or where to make edits and changes and answer any questions. 588 00:39:37.370 --> 00:39:40.110 They won't do any custom work on your site for you. 589 00:39:40.490 --> 00:39:47.265 So they'll they'll do as much as they can to kinda show you how the default settings work and and they'll actually work through it with you. 590 00:39:47.265 --> 00:39:56.705 You know, if you wanna set something up using the default settings, they'll certainly do that with you over the phone and on a screen share so you can actually watch what they're doing with you. 591 00:39:56.705 --> 00:39:57.205 So, 592 00:39:58.340 --> 00:39:59.220 yeah, if yeah. 593 00:39:59.220 --> 00:40:04.840 Give it a try if it and then if you have, you know, positive experience, you can always always do them, again in the future. 594 00:40:05.220 --> 00:40:09.000 Thank you all so much. Alright. Thank you. Site's looking great there, Lisa. 595 00:40:09.460 --> 00:40:12.360 Alright. Let's see. We got some more hands up here. 596 00:40:13.205 --> 00:40:17.065 Alright. We got a question from Simon here. Let me unmute your microphone, Simon. 597 00:40:17.285 --> 00:40:18.425 How are you doing, Simon? 598 00:40:18.805 --> 00:40:19.305 Good. 599 00:40:20.005 --> 00:40:24.165 I have a couple of questions, Jason. The first one is, see, I'm pretty new to this, 600 00:40:24.965 --> 00:40:25.465 video. 601 00:40:26.140 --> 00:40:26.640 Okay. 602 00:40:27.260 --> 00:40:27.580 And, 603 00:40:28.220 --> 00:40:29.840 is it mandatory to 604 00:40:30.380 --> 00:40:36.160 have the email address for listing? For example, when I'm it's because I'm starting a new 605 00:40:36.460 --> 00:40:36.960 website, 606 00:40:38.220 --> 00:40:43.465 when I'm gonna add to your listing, I don't have the email address of the member. That's okay. 607 00:40:43.465 --> 00:40:48.205 We that's actually a question I was asked a it's asked every other webinar, to be honest. 608 00:40:48.345 --> 00:40:53.085 So if you're importing the members, Simon, you don't need the email address. 609 00:40:53.580 --> 00:40:58.220 The system will just create like a dummy email address and assign that as their login username. 610 00:40:58.220 --> 00:41:03.280 You don't need to have that. Or if you're manually creating a member from the admin area, 611 00:41:03.980 --> 00:41:06.880 you can just put whatever you want for the email address. 612 00:41:07.935 --> 00:41:11.695 So you can just you don't need to have their real address to email address. 613 00:41:11.695 --> 00:41:14.355 You could just put whatever you want just to fill in that that, 614 00:41:15.295 --> 00:41:15.795 information 615 00:41:16.575 --> 00:41:17.715 while you're getting started. 616 00:41:18.735 --> 00:41:20.675 Okay. Great. I got it. 617 00:41:21.030 --> 00:41:21.530 Alright. 618 00:41:22.070 --> 00:41:23.610 Brenda. How are you doing, Brenda? 619 00:41:24.470 --> 00:41:27.690 Hi. Can you hear me? Yes. We can. Where are you calling in from, Brenda? 620 00:41:28.470 --> 00:41:31.750 Dallas, Texas area. I'm actually in McKinney. Okay. Great. Great. 621 00:41:31.750 --> 00:41:34.170 Thanks for joining us on the webinar today. What's your question? 622 00:41:34.855 --> 00:41:36.695 I was asking about the, 623 00:41:37.175 --> 00:41:41.275 ads. How do you monetize the site? I haven't even gotten to that part yet. 624 00:41:42.135 --> 00:41:42.875 Good question. 625 00:41:44.455 --> 00:41:48.315 So the first way to monetize on a site is to create 626 00:41:49.080 --> 00:41:49.820 the demand, 627 00:41:50.520 --> 00:41:54.940 that someone would want to advertise on the site. Have you reached that level yet? 628 00:41:55.880 --> 00:41:59.480 No. But I think I could probably get some interest. Perfect. 629 00:41:59.800 --> 00:42:03.675 I'm just trying to figure out how would it work. Does it rotate on different? 630 00:42:05.195 --> 00:42:06.415 Have different ads on different pages, 631 00:42:06.715 --> 00:42:08.415 or is it gonna just be uniform? 632 00:42:08.715 --> 00:42:14.075 You only have, like, one pay one ad on all the pages straight across, or can you mix it up? 633 00:42:14.395 --> 00:42:17.915 Or I know you can do Google AdSense, but that's, like, so little money. 634 00:42:17.915 --> 00:42:21.950 I don't even wanna mess with that. I know. I know. So what you can do is, 635 00:42:22.730 --> 00:42:24.670 on different pages and different page 636 00:42:25.050 --> 00:42:25.550 templates, 637 00:42:26.410 --> 00:42:32.650 you can include a sidebar which is generally where an ad would be placed is usually on on the side of the of the content. 638 00:42:32.650 --> 00:42:35.105 So what a lot of people do is, 639 00:42:36.205 --> 00:42:39.585 you can come to your design settings and your banner ad design. 640 00:42:40.365 --> 00:42:40.865 And 641 00:42:41.165 --> 00:43:01.165 we have like the standard ones that you're talking about that are like the sidebar banner, but and you could put the the code here so you you could put the custom embed code that would be like the Google ads AdSense code or if you're gonna put maybe you sold a spot to Gary's tire shop so they give you the image and they and then you could put the link here and that will be the ad. 642 00:43:01.305 --> 00:43:03.724 So what you can do is you can create, 643 00:43:04.585 --> 00:43:06.925 different sidebars. So if you go to your toolbox, 644 00:43:07.465 --> 00:43:11.885 you can create a different sidebar for a different for a special page or 645 00:43:12.425 --> 00:43:13.805 a certain group of pages. 646 00:43:14.265 --> 00:43:15.565 And in that sidebar, 647 00:43:16.230 --> 00:43:19.530 maybe you wanna use one of these extra banner ad spots. 648 00:43:20.390 --> 00:43:22.410 So by default there's five here. 649 00:43:23.590 --> 00:43:25.990 Okay. I would I would start with those. 650 00:43:25.990 --> 00:43:29.610 So when you're putting them in the sidebar, basically this in a sidebar, 651 00:43:30.070 --> 00:43:33.795 you're gonna be dropping in, different widgets. So 652 00:43:34.175 --> 00:43:35.475 let me just show you here. 653 00:43:36.015 --> 00:43:43.075 So in this in this sidebar, for example, Amazon banner, perfect example, he's got, this this, banner here, 654 00:43:44.109 --> 00:43:49.010 you know, and so and he's putting and then he's showing this sidebar on a specific page. So 655 00:43:49.470 --> 00:43:53.730 what you can do is at the under these right here, it says what the widget name is. 656 00:43:53.869 --> 00:43:59.305 So let's say you you had extra banner at spot five, you wanna drop it into a specific sidebar. 657 00:43:59.765 --> 00:44:03.065 Go ahead and edit that sidebar, search for your available widgets. 658 00:44:03.204 --> 00:44:09.464 So bootstrapping banner responsive and then you could just drop it here and that will now be part of this sidebar. 659 00:44:10.670 --> 00:44:13.810 To answer the bigger question on how do you get advertisers, 660 00:44:16.030 --> 00:44:20.850 they wanna know that the people that they wanna reach are participating and visiting 661 00:44:21.310 --> 00:44:22.130 your site. 662 00:44:22.715 --> 00:44:25.135 One of the best ways to do that is, 663 00:44:26.395 --> 00:44:33.695 if you can make your site like when you come to your homepage, it looks like it's built for the consumer, the end user, whoever that is in your industry. 664 00:44:34.155 --> 00:44:34.655 Advertisers 665 00:44:35.559 --> 00:44:42.059 actually know that, oh, I wanna also connect with those end users who are who are hungry for the content on on this site. 666 00:44:43.160 --> 00:44:46.380 So the first thing would be to make sure your site is set up to appeal 667 00:44:46.680 --> 00:44:50.859 to the end user and the consumer. Then the businesses on the back end or the advertisers 668 00:44:51.385 --> 00:44:54.445 will naturally know that your site is is for those people. 669 00:44:54.585 --> 00:45:01.885 And then what you can do is create a page on your site that says how you're attracting that audience and why you should advertise on our website. 670 00:45:02.505 --> 00:45:05.965 You know, we'll get you in front of x y z type of customers, 671 00:45:06.420 --> 00:45:09.720 you know, women age 35 to 55 or is our demographic. 672 00:45:10.180 --> 00:45:13.960 You know, whatever whatever make whatever is correct for your, you know, market. 673 00:45:15.460 --> 00:45:20.475 And then and then just create a buy page. Say click here to purchase an ad a thirty day ad spot. 674 00:45:20.555 --> 00:45:25.355 And you know, just let see if anyone buys it. I wouldn't over complicate it or overthink it. 675 00:45:25.355 --> 00:45:30.075 Just put some materials on there that lets people know that your advertising doors are opened. 676 00:45:30.075 --> 00:45:37.890 Give them the reasons why they should advertise and just put a buy button there or a contact us for more information button and see who responds to you, 677 00:45:38.350 --> 00:45:41.070 and see what kind of feedback you receive from them. 678 00:45:41.070 --> 00:45:46.530 Maybe they're gonna wanna see certain things and, you know, before you go all in, you could just do the basics 679 00:45:46.830 --> 00:45:53.455 and see how it works for you, which is basically create the demand or create the excitement and the demand and see if anyone responds. 680 00:45:54.315 --> 00:45:57.615 I was leaning more towards phone calls and emails potentially. 681 00:45:57.755 --> 00:46:01.455 Send that stuff to them in an email Yeah. After the phone call. 682 00:46:02.555 --> 00:46:03.355 That's even better. 683 00:46:03.355 --> 00:46:07.060 If you're if you're comfortable on the phone, that's that's the best thing you can do. 684 00:46:07.680 --> 00:46:16.960 Just have this a supportive page on your website on why advertise with us, and just put all the reasons why someone should advertise with you and and how they can get in touch with you. 685 00:46:16.960 --> 00:46:22.415 And sounds like you're you're gonna be really good on the phones anyway, so I I think you'll close a lot of sales that way. 686 00:46:22.635 --> 00:46:28.095 Yeah. I did the loan brokering, so, yeah, that's a lot of phone time. Okay. Definitely. Definitely. 687 00:46:29.435 --> 00:46:33.035 But follow-up with us in the in the coming webinars. Let us know how that how that went for you. 688 00:46:33.035 --> 00:46:35.650 We'd love to check up on your progress with that. 689 00:46:35.950 --> 00:46:40.589 I appreciate it, Jason. Thank you so much. You're very welcome. Have a great day. Take care, Brenda. 690 00:46:40.589 --> 00:46:41.329 You too. 691 00:46:41.710 --> 00:46:45.789 Alright, guys. We do have some more hands up, but we we are out of time right now. 692 00:46:45.789 --> 00:46:47.329 If we didn't get to your questions, 693 00:46:47.675 --> 00:46:54.734 please join us in the Facebook group. You can head on over to brilliantdirectories.com/ 694 00:46:54.795 --> 00:46:57.375 Facebook. We can continue the conversations there. 695 00:46:57.675 --> 00:46:59.295 Great webinar today. Fantastic 696 00:46:59.595 --> 00:47:00.095 suggestions. 697 00:47:00.315 --> 00:47:06.400 I think we we wrote down three suggestions, but I got a couple more in the back of my mind based on the conversations we had here today. 698 00:47:06.780 --> 00:47:09.940 The next webinar will be, in two weeks. We do about, 699 00:47:10.380 --> 00:47:13.920 webinars are every two weeks, so we land about two webinars each month. 700 00:47:14.735 --> 00:47:21.055 And on behalf of myself and David and the entire Brilliant Directories family, thank you guys so much for joining us. 701 00:47:21.055 --> 00:47:25.695 We will see you in two weeks in the next webinar. Have a great day and a brilliant week. 702 00:47:25.695 --> 00:47:26.595 Take care, guys.