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Alright, guys. Welcome. Welcome. Welcome. It's great to be with everyone here today.

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Welcome to webinar Wednesday where we like to share tips to grow your online

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community.

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If you're joining us here today,

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you're serious about your website

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and improving your skills to grow your community.

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If this is your first time joining us, welcome. It's great to be with you here today. I'm Jason

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there on the left, and we're lucky to be joined today. Today, we have Rick

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and David.

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Rick is one of the support specialists here at Brilliant Directories,

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and David is actually a digital strategist here at Brilliant Directories and also very instrumental in helping us arrange these webinars and getting them the replays online to you guys.

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So Rick and David, thank you guys so much for, joining us for webinar Wednesday. Hello, Jason.

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Happy to be here as usual.

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Hey, everyone. Looking forward to today's webinar.

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Great. Great. And, Rick, you know, while we're here,

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I know you work in the in the support department,

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you know, working with the team there. So maybe you wanna share a little bit of,

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some of the goals we have in this support department with how we want to help our customers and some things that, are are good reasons to reach out to support,

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for to get assistance with.

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Of course.

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So, yes, I I'm very happy to be a part of this support team here at Burian Directories.

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I've been a part of this support team for a few years now.

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And,

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well well, the the the company has evolved quite a bit, and it's been very exciting to be a part of this.

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Like Jason was saying, there are certain things that we have learned throughout these years.

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Things, like, related to what constitutes, like, a a a reason a good reason to reach out to support

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or even how to reach out to support.

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Let's let's start by saying that if you do have a question about how things work, most likely, it's already an article or there's already a solution in our support center,

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for that specific area.

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So we've done great strives in order to ensure that each section of the platform

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has its related documentation.

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So that will be, like, the first place where you can start to search for some of those answers that you may have some questions for.

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The the solution center, definitely first place to start.

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So when when you're putting the the ticket together,

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a few things and a few recommendations,

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If you can always include a screenshot,

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that'll be great. It helps out quite a bit.

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If you can include a link to the area

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that you're having issues with, that also works really, really great.

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Start to explain, like, what the issue is.

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That's always a a a good place to start from, then searching through the documentation

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and then letting us know, again, including a screenshot or a link.

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That really goes a long way. It avoids the back and forth.

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And just to to I know that I talked a little bit too much, but one one thing that I do wanna recap and and I wanna make very, very clear to everyone is that we're here to help.

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Right? Our,

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our main

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incentive and our main idea is to help you guys out because we wanna see everyone's website grow, everyone's communities grow as well.

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So that's what we're here for. Jason.

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I wanna just say that, seeing how the support department has evolved over the last few years and your leadership there, Rick,

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is really great.

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And yeah, our main intention there is to help you guys,

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manage your website smoothly, and to troubleshoot any issues that you might have.

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So thank you, Rick, for all the effort you've put into there. No worries.

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Alright. And I just wanted to, mention this one again. We mentioned in the previous webinar.

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Patrick's not with us,

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in this webinar.

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He was a special guest in the previous webinar, but he does have a master class coming up,

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with,

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from the directory gurus, and you can pre register.

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It's a class on

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how to really,

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see how other Brilliant Directories customers

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have literally made 7 figure incomes and generated

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revenue using Brilliant Directories, and they're gonna show you step by step exactly

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what those companies did.

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They're gonna pull the curtain back and really show you their strategies and even what their staff does on a daily basis, what they started with and where they are now.

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It sounds like it's going to be

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a really meaningful and valuable course.

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So if you'd like to register, you can go to www.directorygurus.com,

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and there's a preregistration

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form there if you'd like to sign up for the this course by the directory gurus.

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And I always like to mention, I'm gonna assume most, everyone here is already part of our Facebook group, but if you're not, it's a great place to continue the conversation in between webinar Wednesdays.

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You can go to brilliantdirectories.com

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forward /facebook and go ahead and click on the blue join button. You'll be accepted to the group.

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And if you have any questions in between webinars or would like to see how other people are using their Brilliant Directories websites, it's a great place to collaborate with fellow directory website owners.

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So again, go to brilliantdirectories.com/facebook,

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and we look forward to seeing you there.

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And if this is your first time joining webinar Wednesday, welcome.

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As we've mentioned, we'd like to share and talk about strategies to help your community grow, helping you market your site, generate more revenue with your site, nurture your community a lot better.

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So we like to talk about topics such as converting

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visitors into actual registered members on your site, how to increase your website traffic,

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identifying revenue opportunities.

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We even talk about email marketing in the previous webinar. It was really nice.

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How to customize email templates to

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have a better relationship and connect better with your members.

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So if you have any questions about how to grow your online community, please say them.

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We'll get to them, in just a short bit.

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And we always wanted to keep this slide in Webinar Wednesdays. This was part of a tip of the week.

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We had several webinars ago,

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but the theme is here is we don't want you to get stuck on the hamster wheel.

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Your community, your website,

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is business. It's an organization.

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And there's times when you need to work on the website.

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There's times when you need to work on marketing.

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There's times when you have to work on outreach to members.

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You wanna make sure you don't get stuck in one of these steps.

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You always wanna be cycling through these steps every few weeks.

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That's gonna ensure that you're making traction

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and that, all facets of your

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website and your community

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are growing over time.

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I do see a lot of people get stuck in step three, the designing part of the website.

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I've seen them design their website for years and and they just never release it to the market, so they're basically just designing for themselves.

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But if you can make a habit and a routine of cycling through these steps, you're almost gonna guarantee,

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at least some some success

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with your site because you're simply gonna be making progress moving forward rather than being stuck,

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in the same place.

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Alright. Let's dive into some fun topics today.

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We have a few,

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brilliant directories lab updates.

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There's actually tons of updates being pushed always behind the scenes.

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Here are a few that I wanted to share with you today in webinar Wednesday.

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The first one,

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it's not really an update,

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to the software. It's more of an announcement.

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David, I wanna give you a big shout out and a thank you.

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You have

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they're not live yet, but they're going live.

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Can you tell us a little bit about these videos, 20 plus videos that are gonna be available,

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through our YouTube channel and our blog,

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coming up next week?

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You can see here they're all labeled as private, but there's all these,

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videos here. Can you tell us a little bit about what these videos are, David?

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Yeah.

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So we've always uploaded the webinars in full to our YouTube channel and then post them on our blog and on our website.

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What we've done recently is we went from, I think, webinar thirty six,

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all the way through the newest webinars.

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We took out the the parts of them that we thought would be the most helpful.

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So the tips of the week, the Rick's corners,

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the website showcases,

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and we've made them into their own videos,

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uploaded them.

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And once we get all the titles, descriptions, and everything sorted out, we'll go ahead and set them as public.

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So that'll make it a lot easier for for anyone

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to really see how to do certain things,

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that we show in our webinars. Right now, it's pretty easy to do that.

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If you go to our blog, you can easily search a keyword, and you'll,

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be presented with

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webinars with relevant information that we covered.

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But this is a little bit easier of a way to, to see specifically only, you know, the website showcases or the tips of the week.

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So this should be really helpful for for a lot of people out there. Awesome, David.

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Thanks for taking the time to put all that together.

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So you're just pending final edits and adding the proper titles to each of these videos, it seems.

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Yep. And once that's done, they'll all be set to public.

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Awesome. Awesome. Thanks so much. I know I'm excited to see these, and I know a lot of people,

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are excited to get their hands on these videos.

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I see some of them are just, you know, like, eleven minutes long or nine minutes long, five minutes long.

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So these would be nice,

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digestible pieces of information here rather than going through the long webinars, which can sometimes be up to two hours long.

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Yeah. For,

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for new users, people who are kinda just getting the ball rolling with their site, I think the

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the the website showcases might be the most helpful. They'll all be set in their own playlist.

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So it'll be real easy to go through all of the website showcases that we've done with previous Brilliant Directories websites, what tips we've given those website owners,

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covering,

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what elements of their website that they've done really well, what marketing tactics they've used to help them grow their communities.

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And then for more established websites,

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the tips of the week, I think, will will probably be the most helpful there. Awesome. Awesome.

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Thanks. And we'll keep you guys all posted in the Facebook group,

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and any, email newsletters that we send out once those are ready to view. Thanks, David.

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Alright. So,

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some more lab updates. We have a new setting to hide banner ads on specific web pages.

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Prior to this, you kind of had to do some a little bit of funky CSS code to hide a specific

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banner ad on a specific web page. Let me show you guys how that works real quick.

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So let's dive into the admin area.

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So first, let's go to our design settings and I wanna make sure that we've enabled banner ads to be

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displayed throughout the website.

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Look at our design settings,

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banner ad design, and it's set to yes.

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Now we're just using,

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some Google AdSense code. You could obviously upload your own banner

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banner ads here and and have them displayed throughout your site.

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So let's go to the front of the site real quick,

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and let me log out of the sample member.

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So here's a great example.

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We're on the login page.

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The login page is probably a page,

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you actually I think Google AdSense recommends not having ads on pages such as your login page because there's really no relevant content

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on this. I know that I've seen a,

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not an error message, but kind of like a notification,

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with a recommendation to remove the ads from this page, because it's just wasting the ad

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rendering.

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So the way this setting works is pretty simple.

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If we go Let's say we want to hide it from our login page.

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I'll just start from the main dashboard area here.

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If you go to content and edit web pages,

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these are all your static web pages here, like your pricing page. Let's click on

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the login page.

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And what I really love about the options on this page is you have the display settings.

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And besides the various options here, you have the display options.

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And here's the new one right here, hide banner ads.

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So I'll go ahead and tick this box, save my changes.

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Okay. And let's go back to the login page and refresh the page.

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Okay. Great. So now the banner ads are not showing on this page.

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Another example is potentially if you create a landing page

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such as this, we've disabled the banner ads on this page. As you can see, there's nothing

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at the top or the bottom.

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But just the same if I wanted to enable them, let me go ahead and click on edit static page.

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If I did want to add them back, I can go to my display settings and I can hide I can uncheck the hide banner ads

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and

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save my changes. And if I refresh the page, we should see

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a banner ad here.

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Now we could see how this kind of looks annoying on a landing page if you have a a banner ad here.

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You may want it, it just depends on what the goals of your website are.

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But, if you're hoping that the website visitor does a specific type of action, but you still want banner ads on your site, this will give you a little more throttling control over,

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when and where banner ads display on your site.

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Maybe someone wants to raise their hand.

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Are you using banner ads on your site where this, this feature might come in handy?

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See here. So Vincent had his hand up for a second.

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Vincent, I'm gonna unmute your mic.

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How you doing, Vincent?

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Good. Can you hear me? Yep. How's it going over there?

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Hey. Good. I'm trying to run an ad that is little by that will not get trip up the ad blocker.

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So why

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if I have this this particular

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ad

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linked to an internal page, so why why would the ad blocker be blocking it?

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It shouldn't be blocking a picture or and it shouldn't be blocking an internal page.

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That is know anything about that? That's a good question. To my knowledge,

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it it ad blockers detect, like, if it's a Google AdSense or some kind of a, like, a automated ad publisher.

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There's lots of tools out there that that publish ads.

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You're just rendering an image and a link here. I can I can see that?

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I'm trying to be super careful, but it must be something in the code. Let's see.

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There must be something in the code that is Some ad

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Hey, Vincent. Some ad blockers actually recognize

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not only the location on a web page, but the size of the image, also if there's text in the image.

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So they've gone real advanced to block not only, like, just, you know, irrelevant Google Ads, but also

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just standard images on websites that look like they could be ads that then link on to other pages.

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So that's probably why that's happening.

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But I I'm thinking it must be the dimensions or it must be some sort of code because I have run this is primarily how I get around the ad blocker.

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I run an an an image with a a phone number on it with no link or a link to an internal page to bypass,

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the ad blockers. But in this case,

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the ad blockers are picking it up, and I I don't know if it's I'm wondering if it's the size Well, Vincent, your your size here is seven 28 x 90.

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That's a standard

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ad size.

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You might wanna try a larger height. I mean just just to play around with it.

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Maybe do something like,

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you know, eight hundred by a hundred hundred and twenty five pixels and maybe do some AB testing on your own.

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David, that's a that's a really good point and and it's probably super valid that they can recognize images that are that are meant to be dimensions of of ads.

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Yeah. This happens a lot on, like newspaper websites also.

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In the middle of an article, you'll see a lot of times just a square ad that links to another article on that site, and a lot of ad blockers actually block those ads as well.

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So it I would guess it probably it's probably most likely has to do with the dimensions of the image.

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So, yeah, Jason, I think you had a great idea to kind of troubleshoot that, play around with with the dimensions, and see if it then starts to show up.

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Okay. And then how does your, the the widget that tells you, hey. You're using the ad blocker.

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Please turn it off.

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How do you make sure that's on?

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Let's make sure. Yeah. So,

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there is a an add on with BD.

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It detects if the user has an ad blocker.

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There's obviously different companies for ad blockers. It works, pretty effectively.

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It looks like it's not activated on on this site, but the settings would be here in your banner ad,

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and,

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it would it would allow you to choose if you wanna just give them an alert message, if you wanna lock them out of the site entirely until they

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disable their ad blocker.

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So there's some settings. This is where the settings would be for this, Vincent. Okay.

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So just talk with support about why it's not on? Yeah.

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I think you should have it enabled on your site. So, Okay. So I'll I'll get that fixed.

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One other last question.

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I've been doing this for, like, nineteen years, and I used to make so much money on AdWords.

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And now I hardly make any money on AdWords since AdBlocker came out.

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What has been your guys' experience?

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Dave, I'm gonna you're you're the digital strategist, and and Dave actually uses an AdBlocker, I believe,

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for his browsing. I don't use one. Do you have any insight on that, Dave?

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Yeah. I've been using AdBlockers basically since they came out.

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They've gotten so incredibly popular. I think the actually, the majority of Internet browsers,

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people browsing the Internet, I think the majority actually now use ad blockers.

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So it is getting more and more difficult to make ad revenue.

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I mean, you can even look at, like, big YouTubers who, you know, the large source of income for people who make a living on YouTube is through ads.

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And a lot of the reason why their revenues have been dropping over the past several years is because more and more people even though YouTube has a greater audience now, more people are using ad blockers.

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So those ads aren't being displayed, which means the revenue is not being paid out.

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So one alternative is to, yeah, use that,

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that ad block detector,

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which gives you a few options on how you want to

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how how you wanna ask people to proceed, whether you want them to turn off the ad blocker,

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and lock down your content until they do that.

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Or if you want to, you know, alert them, say, please turn off the ad blocker and still give them still show them the content, there's some options in there.

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Unfortunately, in terms

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of generating revenue strictly through ads, it just really gotten more and more difficult recently due to the ad blockers.

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One one strategy not to outsmart the the ad blockers, Vincent, but

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one thing you might wanna do is

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rather than thinking about banner ads, what you could do, and it's just a little extra work if,

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is

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adding like related articles

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to potential advertisers and then in the articles, the you know, the the favorable articles about the advertisers, and you could put related article links or or things like that around your site that aren't necessarily banner ads, but they're just related articles and information based on the the content someone is viewing.

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So it's not necessarily

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a banner ad someone's gonna click on, it's almost like they're gonna read more about an article that that piques their interest.

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And that could be the path towards, you know, promoting another company or service instead of using a banner ad.

287
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Yeah. That's actually a really good point. I think banner ads have been around for so long now.

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Most people when they're just on a website, you know, even if they don't have an ad blocker installed, most people are just kind of trained now to look past those banner ads because they're just a part of every website.

289
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One of the reasons why ads on Amazon, Facebook,

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the text ads in Google search results, I think one of the reasons why those work so well still is because a lot of the time, those ads really blend in well to the surrounding environment.

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You know, more often than not, most people don't recognize immediately that what they're looking at is an ad.

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So I think Jason had a good idea there is is try to think of some other ways to incorporate

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ads into your website that

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look and feel a little bit more organic

295
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than just the standard banner ad. That's right.

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Thanks Vincent for for those questions,

297
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on the banner ads.

298
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But,

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you guys have that feature now. Everyone has it. You can hide banner ads on specific pages.

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I would recommend if you are having banner ads show on your site, maybe turning them off by default on maybe your pricing page with your membership level options,

301
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and also the, the login page, your contact us page.

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Just some pages where you definitely want people to do actions besides clicking on ads.

303
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Alright.

304
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Another small lab update I think is super high value is now you can select the specific languages you'd like, if you're using the Google Translate tool on your site, and I'll show you exactly

305
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how that works as well.

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So we have this this site here, interior design demo,

307
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and I have the

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the Google

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Translate

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add on here,

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and it comes with basically 98 default languages,

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there. And prior to this update, you're you're stuck with these languages.

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Probably,

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as helpful it is as it is to have all these languages, it's probably more of a nuisance to have to sift through all of them.

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So what you can do is if you're using this translate tool because you know you have traffic from various parts of the world, you could probably look at your Google Analytics and see what your top three or four or five countries are, and just make those languages available

316
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in the drop down. And I'll show you exactly how you can do that.

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Let's toggle out toggle over to the admin area.

318
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Okay. Great. And let me just show you first where you would enable the Google Translate.

319
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You can go to your design settings.

320
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By the way, if you don't need if you don't have a lot of visitors from around the world, I don't recommend putting Google Translate at the top of your site.

321
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It's just an extra thing that loads,

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and it takes up space where you can have a more of a helpful link or something like that.

323
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But if you do have the Google Translate

324
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tool, that's perfectly fine. You would enable it here in your design settings under header design.

325
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Show translate tool, you want to set that to yes, and it'll automatically display

326
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in the header area.

327
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Now let me show you where you can specify the languages you want to show here as options.

328
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For that, you wanna go to your advanced settings.

329
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Still in the settings area here, you can toggle on over to advanced settings.

330
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And a quick way to get to the option in the search filter here, just type in translate.

331
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And

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it's basically a long comma separated list of all the available languages that that Google translate tool,

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supports. So all the languages are here by default.

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If you'd like to know what all these codes mean for the languages, there actually is a link here to Google's translate docs.

335
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So you can, copy and paste that.

336
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And if you're looking for a specific language that you wanna show, there's basically a guide here shows you what the, abbreviations

337
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are for the different language quotes.

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So let's just add a few languages here.

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Let's, let's reduce it down to maybe three or four languages.

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So we'll keep d d a, whatever that is, d e. We'll keep e n

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and,

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e s. And let's also keep f r. I know that's French.

343
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Now we can get rid of everything else.

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And I'll go ahead and save my changes.

345
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You just wanna make sure you're keeping it as a comma separated list.

346
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It's nothing fancy.

347
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And once you're done doing that, so here's the long list before.

348
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Go ahead and refresh the page.

349
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And now we just have Danish, French, German, and Spanish, and you can toggle on over.

350
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Much it's much easier to digest this and and make decisions,

351
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And, I'll translate to French.

352
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And,

353
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and once we do that, we can always go back to English if we need to.

354
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And then you can, of course, close it down here.

355
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If you ever wanted to revert back to all the languages, you can actually either leave it blank or we have the default value here.

356
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You can just copy and paste this here, and everything will be back to normal.

357
00:24:42.925 --> 00:24:43.425
Alright.

358
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Here's one that was actually recommended,

359
00:24:46.845 --> 00:24:50.779
in a webinar Wednesday by Patrick who's not with us here today,

360
00:24:51.320 --> 00:24:56.700
is adding custom text to the member dashboards. I've also seen this in the Facebook group.

361
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People wanna add,

362
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custom text or content,

363
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so when members log in to their dashboard, they have some kind of a custom message

364
00:25:06.014 --> 00:25:10.835
that the website owner, has ready for that specific membership level.

365
00:25:11.054 --> 00:25:16.514
So, let me show you exactly where you can set this up and how the logic of this works.

366
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Alright. First thing

367
00:25:20.000 --> 00:25:22.740
is let's log in as sample member,

368
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and let's see what they see,

369
00:25:27.840 --> 00:25:29.780
when they log in to their member dashboard.

370
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So we'll just log in as this person here. This is just our test site, log in as member.

371
00:25:39.395 --> 00:25:42.455
Okay. Great. So it's basically all the normal

372
00:25:43.075 --> 00:25:45.655
stuff. I think we have some things disabled here.

373
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So let's edit this membership level, interior designer contributor.

374
00:25:51.670 --> 00:25:52.970
So here's what's cool.

375
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What you wanna do is go to the additional settings,

376
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and there's a section for

377
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member dashboard.

378
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So we've chosen to hide,

379
00:26:04.675 --> 00:26:07.335
some things here. Show QR code, no.

380
00:26:07.635 --> 00:26:11.155
Show account details, no. You can hide and show a bunch of stuff.

381
00:26:11.155 --> 00:26:15.600
You can basically almost have a blank screen on the member dashboard if you wanted to.

382
00:26:16.080 --> 00:26:18.340
But here are the the two new,

383
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settings that we have.

384
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The dashboard header custom HTML and the dashboard footer custom HTML.

385
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What this allows you to do is you can make a custom widget,

386
00:26:29.935 --> 00:26:33.395
and I'll show you how to do that in just a second. And you can select,

387
00:26:34.495 --> 00:26:38.595
one of your custom widgets to display on the dashboard. So you don't have to

388
00:26:38.895 --> 00:26:42.355
customize the member dashboard widget. You can just create your own,

389
00:26:43.375 --> 00:26:48.540
your own widget with with HTML in it, and it could be specific for this membership level.

390
00:26:49.000 --> 00:26:51.660
I'm just gonna choose and arbitrarily choose one of,

391
00:26:52.360 --> 00:26:55.500
the custom widgets that we have. I think I'll do the,

392
00:26:56.200 --> 00:26:57.900
there was a thank you one here.

393
00:26:58.945 --> 00:27:00.065
Thank you for downloading.

394
00:27:00.065 --> 00:27:04.085
Now this isn't something I'd put on the dashboard, but I just wanna show you for example.

395
00:27:04.785 --> 00:27:06.165
So let me save the changes.

396
00:27:09.905 --> 00:27:12.725
And now if I refresh the dashboard page,

397
00:27:15.660 --> 00:27:17.580
this is the code that's in that custom widget.

398
00:27:17.580 --> 00:27:24.480
So obviously, if this could say anything, it could be frequently asked questions, it could be an offer to upgrade to a higher membership level.

399
00:27:25.100 --> 00:27:30.674
But you don't have to to customize the main dashboard widget. All you have to do is

400
00:27:30.995 --> 00:27:32.455
and let me show you,

401
00:27:33.315 --> 00:27:34.855
is if you go to

402
00:27:35.315 --> 00:27:35.815
your

403
00:27:37.235 --> 00:27:37.735
toolbox

404
00:27:38.610 --> 00:27:39.990
and your widget manager.

405
00:27:40.450 --> 00:27:43.490
Widget manager is where you can create little pieces of of,

406
00:27:44.049 --> 00:27:47.429
code and stuff like that. If you, create a new widget,

407
00:27:48.929 --> 00:27:49.830
you could say,

408
00:27:50.975 --> 00:27:52.115
this is text.

409
00:27:53.055 --> 00:27:55.475
You could just say dashboard text is the title.

410
00:27:58.175 --> 00:28:00.035
This is a message to

411
00:28:00.415 --> 00:28:01.235
these members.

412
00:28:02.335 --> 00:28:03.795
Welcome to the site.

413
00:28:05.540 --> 00:28:08.040
Please do, you know, x, y,

414
00:28:09.460 --> 00:28:10.360
and z.

415
00:28:11.140 --> 00:28:12.260
So I'll go ahead and,

416
00:28:12.740 --> 00:28:13.799
I'll save this.

417
00:28:15.780 --> 00:28:20.845
K. Perfect. So now I have a new custom widget, and that's actually what what becomes available

418
00:28:23.225 --> 00:28:28.184
when I'm editing the membership level. So let's go back to that interior design contributor account.

419
00:28:28.184 --> 00:28:29.645
These are my membership levels,

420
00:28:30.745 --> 00:28:32.205
and I'll edit this level.

421
00:28:34.169 --> 00:28:36.110
And under additional settings,

422
00:28:38.650 --> 00:28:40.350
dashboard, remember dashboard,

423
00:28:42.010 --> 00:28:44.990
dash I'm gonna add this as the dashboard footer now.

424
00:28:48.275 --> 00:28:52.215
So that one is called dashboard text, just added it right there.

425
00:28:52.355 --> 00:28:56.535
So I have one at the top and one at the footer, and I'll go ahead and save the changes.

426
00:29:00.600 --> 00:29:06.140
So the header one shows just under the title line here, under the dashboard title.

427
00:29:06.440 --> 00:29:08.860
Then we have the add content. Now if I refresh,

428
00:29:10.680 --> 00:29:14.860
here's that extra text that I just added. This is the message to members,

429
00:29:15.215 --> 00:29:17.875
Welcome to this site. Please do x, y, and z.

430
00:29:17.935 --> 00:29:21.715
So you can really add a really customized message per membership level,

431
00:29:22.095 --> 00:29:28.110
right on the dashboard for them, and really invite the specific members and let them know what they can do with their membership level.

432
00:29:28.490 --> 00:29:29.950
Welcome message is nice,

433
00:29:30.490 --> 00:29:32.029
steps on what to do next,

434
00:29:32.730 --> 00:29:36.890
options to upgrade their account. These are all great things that you can put,

435
00:29:37.210 --> 00:29:40.669
in the dashboard here to really give it a more customized feel,

436
00:29:41.049 --> 00:29:42.029
for your website.

437
00:29:42.674 --> 00:29:46.115
Let me see. Does anyone have any questions about, kinda how that works?

438
00:29:46.115 --> 00:29:47.495
Feel free to raise your hand.

439
00:29:47.875 --> 00:29:56.054
While we're looking for questions, one of the great things with, this new update is you can go into the widget, of course, add any, you know, custom HTML or CSS

440
00:29:56.419 --> 00:30:03.080
to make that message, you know, really stand out, you know, add a background, a border, make it kinda look like its own module in the dashboard.

441
00:30:03.539 --> 00:30:07.940
Absolutely. And you can even embed iframe stuff there. You can put a YouTube video there.

442
00:30:07.940 --> 00:30:10.545
I think the the possibilities are endless with this.

443
00:30:10.545 --> 00:30:17.525
And the fact that you can do it for each membership level really gives the website owner a lot of control over what they're gonna present,

444
00:30:17.905 --> 00:30:18.725
to their members.

445
00:30:19.265 --> 00:30:24.085
Yeah. Actually, going back to Vincent's question about, you know, making additional ad revenue,

446
00:30:24.570 --> 00:30:28.830
This could be one option. You know, maybe put a message into a certain membership level's

447
00:30:29.289 --> 00:30:32.250
dashboard and say, hey. You know, do you wanna be featured on the home page?

448
00:30:32.250 --> 00:30:36.809
Or, you know, depending on how his website and his vendors are are set up, you know, that could be one option.

449
00:30:36.809 --> 00:30:38.909
In that message, you could put a link to

450
00:30:39.335 --> 00:30:44.315
to, you know, pay $20 to be featured for, you know, a month or or something like that.

451
00:30:44.615 --> 00:30:47.755
That's a great idea. I'm actually gonna take a time out here, guys.

452
00:30:49.335 --> 00:30:51.995
You you just gave me a great idea. So

453
00:30:52.510 --> 00:30:54.690
Brilliant Directories uses an affiliate program.

454
00:30:54.990 --> 00:30:57.230
Lots of you are affiliates of us.

455
00:30:57.230 --> 00:31:05.010
But being a part of this affiliate program, they give us Brilliant Directories opportunities to boost our listing so more affiliates,

456
00:31:06.030 --> 00:31:09.225
find us. Let me, I'm just gonna unlock

457
00:31:09.605 --> 00:31:13.765
my screen here. So we use ShareASale for our affiliate program. Again, many of you are there.

458
00:31:13.765 --> 00:31:14.825
They have a section,

459
00:31:15.285 --> 00:31:16.745
a program boost section.

460
00:31:17.445 --> 00:31:21.285
And this these are ways to boost our program so more people find our,

461
00:31:22.090 --> 00:31:25.150
brilliant directories affiliate program. But Dave, just what you said

462
00:31:25.610 --> 00:31:39.355
is, you know, we can put email they can put brilliant directories in an email placement, a social shout out, but these are great ideas of what you can you guys can offer your members as well as additional ways for their listings to get exposures.

463
00:31:39.355 --> 00:31:40.975
Is this kinda what you had in mind, David?

464
00:31:41.515 --> 00:31:46.095
Yeah. This is actually a fantastic example. This is exactly what I was talking about.

465
00:31:46.155 --> 00:31:47.915
They'll even do $25

466
00:31:47.915 --> 00:31:48.415
diagnostics

467
00:31:48.795 --> 00:31:52.020
check just to make sure our our everything's set up properly with our program.

468
00:31:52.020 --> 00:31:54.900
You guys can offer like a profile optimization check.

469
00:31:54.900 --> 00:31:57.160
Just make sure that they filled in everything properly.

470
00:31:57.620 --> 00:31:59.000
Their listing is complete.

471
00:32:00.340 --> 00:32:04.820
Something like this would be great to show on on the dashboard. So, yeah. Great Yeah.

472
00:32:04.967 --> 00:32:05.855
Good example there.

473
00:32:06.235 --> 00:32:09.375
And you could you know, you have, like, learn more buttons or buy program

474
00:32:09.755 --> 00:32:10.255
buttons.

475
00:32:10.315 --> 00:32:21.059
You could link those, you know, maybe if it's a real complex offer you're you're offering, you could have a learn more link that just links people to your contact form so they can submit a a contact request and say, hey.

476
00:32:21.059 --> 00:32:25.240
You know, I'm interested in in this promotion you have going on. Can I get more info?

477
00:32:25.700 --> 00:32:35.595
And then for other kind of self explanatory ones, you can have links just directly linking people out to a checkout page to purchase that that program or promotion or whatever it is you're trying to push.

478
00:32:36.475 --> 00:32:37.775
That's that's fantastic.

479
00:32:38.875 --> 00:32:42.255
So, yeah. Lots of ways to use that that dashboard,

480
00:32:42.794 --> 00:32:46.075
that custom code in the dashboard there. And again, it's per membership level.

481
00:32:46.075 --> 00:32:49.855
So based on the type of membership level, you can have different messaging

482
00:32:50.315 --> 00:32:52.110
there. Good share, Dave. Thanks.

483
00:32:53.450 --> 00:32:56.510
Alright. I don't see any questions on there yet. It's pretty self explanatory.

484
00:32:56.650 --> 00:32:59.950
So hopefully, we can see some examples of that in the next webinars.

485
00:33:01.130 --> 00:33:04.750
Alright. This is a fun one. We've added some new functionality

486
00:33:05.210 --> 00:33:07.545
to the home page call to action,

487
00:33:08.245 --> 00:33:11.865
buttons, and I'll just quickly show you guys what that refers to.

488
00:33:13.205 --> 00:33:21.625
And just by a show of hands, how many of you, if you wanna use the raise your hand feature, how many of you are using these two boxes here

489
00:33:23.480 --> 00:33:29.100
on the home page as one of your streaming widgets? Arlana is using it for her streaming widgets.

490
00:33:29.880 --> 00:33:31.500
Jerome is. Greg.

491
00:33:31.880 --> 00:33:32.779
Okay. Great.

492
00:33:33.159 --> 00:33:35.179
It looks like a lot of people are using this.

493
00:33:36.519 --> 00:33:39.955
So prior to now, and it was it was done on purpose,

494
00:33:40.575 --> 00:33:43.475
originally when we did it, you weren't able to add a button

495
00:33:43.935 --> 00:33:46.035
to the right to the right side.

496
00:33:46.095 --> 00:33:50.995
And also, even for the left side, you weren't able to choose the color of the button

497
00:33:51.450 --> 00:33:52.429
that you wanted.

498
00:33:52.890 --> 00:33:56.429
Looking at it now, having two buttons here, especially different colors,

499
00:33:57.450 --> 00:34:00.909
looks aesthetically pleasing and you can have two different calls to action.

500
00:34:01.130 --> 00:34:04.029
In this example, we pretty much just kind of did something similar.

501
00:34:04.035 --> 00:34:07.495
But let me show you guys where you can customize these two buttons.

502
00:34:08.515 --> 00:34:11.094
So I'm gonna go just start at the dashboard here,

503
00:34:12.675 --> 00:34:14.935
and we're gonna go to design settings,

504
00:34:19.530 --> 00:34:21.789
and we'll go to homepage layout. Now

505
00:34:22.329 --> 00:34:29.869
for those of you who aren't using those, if you wanted to use those two boxes, you just have to select it as one as your as one of your homepage section

506
00:34:30.250 --> 00:34:30.750
orders.

507
00:34:31.574 --> 00:34:33.435
So it's called the about

508
00:34:33.974 --> 00:34:37.114
website slash join offer, so you just want to make sure that's

509
00:34:37.415 --> 00:34:41.435
selected as one of the homepage sections. I'll go ahead and close this.

510
00:34:41.574 --> 00:34:44.234
And what's really nice is at the bottom of this page,

511
00:34:44.550 --> 00:34:47.610
here are the inputs for that. So you have your title

512
00:34:47.910 --> 00:34:48.890
for each side,

513
00:34:49.270 --> 00:34:50.489
you have your text,

514
00:34:51.350 --> 00:34:53.210
and these are the new settings here.

515
00:34:53.510 --> 00:34:56.810
So you can have the, what the link says,

516
00:34:57.625 --> 00:34:59.405
where the link goes at the bottom,

517
00:35:00.185 --> 00:35:02.345
and then you can choose the button color.

518
00:35:02.345 --> 00:35:05.805
So if you just did plain text, it would just be regular text link,

519
00:35:06.425 --> 00:35:11.385
but then you can choose primary button color, info, success, warning, danger, or default.

520
00:35:11.385 --> 00:35:12.390
There's six of them.

521
00:35:12.549 --> 00:35:16.890
Now if you don't know what colors these are going to be, they actually match your theme.

522
00:35:17.029 --> 00:35:25.210
So let me take a step back and show you so you know when you're choosing primary or danger or success, what color that's going to be on your site.

523
00:35:25.349 --> 00:35:28.010
If you go to the main tab, design settings,

524
00:35:30.285 --> 00:35:32.945
it's actually here, your default button colors.

525
00:35:34.205 --> 00:35:40.065
I'll toggle this open. Your site has six default button color classes. So primary,

526
00:35:40.859 --> 00:35:43.599
info, success, warning, danger, and default.

527
00:35:43.740 --> 00:35:51.920
So whatever these colors are set here, you can go ahead and, select them in the drop down in the other tab, and that's what the color is going

528
00:35:52.299 --> 00:35:55.775
to be. So that option is now available for you guys now.

529
00:35:55.775 --> 00:35:58.915
So if you wanna have two big powerful buttons there on your homepage,

530
00:35:59.375 --> 00:36:03.954
you can definitely do so and obviously you can have a different calls to action for each

531
00:36:04.335 --> 00:36:05.474
button as well.

532
00:36:06.609 --> 00:36:10.230
Alright. Sounds good. So those are just a few of the BD lab updates.

533
00:36:10.690 --> 00:36:13.590
I'm I checked in with the development team. We have a slew

534
00:36:14.050 --> 00:36:18.609
of updates coming up in the next few weeks. Some small stuff, some really big stuff.

535
00:36:18.609 --> 00:36:21.705
So hopefully, we'll have a lot to report to you in the next webinar.

536
00:36:22.665 --> 00:36:29.405
Alright. And we have an awesome segment, Rick's Corner here, simple solutions for common questions.

537
00:36:29.465 --> 00:36:34.765
And, Rick, you wanted to cover a topic that comes up a lot in the support center.

538
00:36:35.940 --> 00:36:38.920
Understanding the different settings that are available to,

539
00:36:39.619 --> 00:36:42.119
to configure for the lead forms. Is that right?

540
00:36:43.060 --> 00:36:44.520
Yeah. That is correct, Jason.

541
00:36:45.140 --> 00:36:48.135
So this is a this is one of those topics that it's

542
00:36:48.535 --> 00:36:49.015
very,

543
00:36:49.415 --> 00:36:51.355
comes up very often very often,

544
00:36:52.215 --> 00:36:55.275
and and it's due to the nature. Right? The leads are,

545
00:36:56.055 --> 00:36:56.875
very powerful,

546
00:36:57.735 --> 00:36:59.675
element within a directory website.

547
00:37:00.540 --> 00:37:04.640
So more and more people are really interested in in learning how that works.

548
00:37:05.100 --> 00:37:10.560
And a very cool thing about this section of the platform is that it's controlled mainly through settings.

549
00:37:10.860 --> 00:37:13.280
So that's one of the things that we're gonna go over today.

550
00:37:14.535 --> 00:37:14.855
Awesome.

551
00:37:15.255 --> 00:37:21.035
So, yeah, I'll pass over the controls to you, and I guess we can start with what the lead form is and then the available,

552
00:37:21.575 --> 00:37:22.875
settings for it.

553
00:37:23.815 --> 00:37:24.635
Okay. Perfect.

554
00:37:25.095 --> 00:37:25.994
So, basically,

555
00:37:27.020 --> 00:37:29.900
like Jason was saying, we're gonna talk about leads.

556
00:37:30.220 --> 00:37:37.119
And just to give you a brief explanation of leads, well, those are messages that are being sent to the member of a directory website.

557
00:37:37.660 --> 00:37:41.040
Right? This, the the platform by default

558
00:37:41.475 --> 00:37:42.935
has, this functionality

559
00:37:43.235 --> 00:37:43.735
included.

560
00:37:44.275 --> 00:37:46.835
So let me show you real quick here what I'm talking about.

561
00:37:46.835 --> 00:37:50.995
So let's say that you get to this website. You're looking for an an interior designer.

562
00:37:50.995 --> 00:37:52.775
So we're gonna click here search

563
00:37:53.730 --> 00:37:58.150
for for that interior designer. Now when we get to the, search results page,

564
00:37:59.250 --> 00:38:01.750
we have this option here called contact now.

565
00:38:01.810 --> 00:38:05.730
So let me just go ahead and click on that, and I'll show you what I'm talking about. Alright.

566
00:38:05.730 --> 00:38:07.110
So this is the form.

567
00:38:07.455 --> 00:38:07.615
Right?

568
00:38:07.615 --> 00:38:15.235
This is the form that will basically act as the intermediary between the, person that's sending the message and the person that's receiving that message.

569
00:38:15.615 --> 00:38:16.115
Now

570
00:38:16.495 --> 00:38:18.355
the reason why we talk about this,

571
00:38:18.815 --> 00:38:23.690
specific form quite a bit is because people don't really know how to modify or change or add,

572
00:38:25.270 --> 00:38:26.970
fields to this specific form.

573
00:38:27.109 --> 00:38:32.089
So one really cool thing about it, as I was saying before, is the fact that you can control this through settings.

574
00:38:32.550 --> 00:38:38.955
Now those settings let me go ahead and jump to the back end here. So I'm gonna I'm on the dashboard

575
00:38:39.655 --> 00:38:43.195
of the, of the website. I'm simply gonna navigate to leads

576
00:38:43.575 --> 00:38:44.635
and lead settings.

577
00:38:46.135 --> 00:38:50.234
So here in inside the lead settings, what we're gonna have is a series of options,

578
00:38:51.380 --> 00:38:55.320
that allow us to control not only the display, but also the functionality

579
00:38:55.620 --> 00:38:57.880
of that specific form that we just saw.

580
00:38:58.020 --> 00:39:01.320
So let's go ahead and start from the top, and we're we're gonna go over,

581
00:39:01.860 --> 00:39:03.640
these settings real quick here.

582
00:39:04.295 --> 00:39:05.755
So maximum acceptance

583
00:39:06.375 --> 00:39:09.275
basically makes reference to the amount of people

584
00:39:09.735 --> 00:39:13.035
that will also receive a copy of that message,

585
00:39:13.735 --> 00:39:15.115
alright, or that referral.

586
00:39:15.655 --> 00:39:24.490
So, basically, the, you you have the the ability to control if and the amount of people that are going to receive that additional,

587
00:39:25.349 --> 00:39:27.930
that that specific lead. Now you control

588
00:39:28.470 --> 00:39:29.450
whether or not

589
00:39:30.150 --> 00:39:37.525
a lead is, is gonna be sent to additional people with this setting that we see down here, enable get replies from more members.

590
00:39:38.305 --> 00:39:41.765
So this will enable let's go ahead and switch this to yes.

591
00:39:42.145 --> 00:39:43.685
Again, just clicking on yes.

592
00:39:44.625 --> 00:39:45.685
Saving the changes.

593
00:39:46.224 --> 00:39:48.565
Basically, what this does is that it activates

594
00:39:49.080 --> 00:39:58.780
another field inside the form that tells the system, alright, this specific message can be used to to match with some other member of the of the website.

595
00:39:59.480 --> 00:40:01.640
Now let's go ahead and keep going down here.

596
00:40:01.640 --> 00:40:08.085
I'm gonna jump to the form in just a bit just to show you the different the different things that we're gonna turn on and off.

597
00:40:08.785 --> 00:40:12.325
This one, the hide field labels has has become very,

598
00:40:13.345 --> 00:40:14.724
sought after, to be honest.

599
00:40:15.185 --> 00:40:18.565
So hide the field labels. Let's go ahead and switch that to

600
00:40:19.040 --> 00:40:21.380
no, which means that it's going to display

601
00:40:21.760 --> 00:40:25.859
the hide, the field labels. So let me go ahead and save that.

602
00:40:26.000 --> 00:40:28.420
Now when I'm save when I'm saving this,

603
00:40:29.599 --> 00:40:34.320
one other thing that, it's always very important to keep in mind is that you have to wait a few,

604
00:40:35.095 --> 00:40:35.595
seconds

605
00:40:35.895 --> 00:40:38.395
just to go and and check on the on the

606
00:40:38.775 --> 00:40:40.635
on the updates that you have completed.

607
00:40:41.495 --> 00:40:43.675
That may vary depending on your own,

608
00:40:44.055 --> 00:40:45.035
local settings.

609
00:40:45.255 --> 00:40:49.859
So just, play it safe, give it a couple of seconds, and then go back and and refresh.

610
00:40:50.240 --> 00:40:52.900
So let's go ahead and refresh the form here

611
00:40:53.520 --> 00:40:56.260
and check out the updates that we have done so far.

612
00:40:57.599 --> 00:41:00.020
So here we can see, like, the name,

613
00:41:00.400 --> 00:41:00.900
email.

614
00:41:01.115 --> 00:41:07.295
Those are the field field names, and those those are the ones that we turned on, right, with that sending.

615
00:41:08.714 --> 00:41:13.775
And this is the other field that we turn on, which is get replies from more members.

616
00:41:14.040 --> 00:41:15.660
So you're sending this specific,

617
00:41:16.280 --> 00:41:17.740
message to Summer

618
00:41:18.040 --> 00:41:22.540
Thornton for or in this example. But if you wanna receive more messages

619
00:41:22.840 --> 00:41:27.645
or receive additional messages from other members, you can go ahead and choose that here at the bottom.

620
00:41:28.045 --> 00:41:33.025
So so a lot of people really like to hide the the field name field label

621
00:41:33.325 --> 00:41:35.985
just because it it makes it easier to,

622
00:41:36.445 --> 00:41:39.585
to display on, like, say, a mobile device. It looks it looks cleaner.

623
00:41:39.900 --> 00:41:44.299
So that's also why a lot of people are really interested in that setting. I I I like that.

624
00:41:44.299 --> 00:41:46.299
If you wanna just talk about that just for another second.

625
00:41:46.299 --> 00:41:55.984
We can see that having the labels there takes up more space on the page, and sometimes it could be redundant where it says name, enter name, email, enter email.

626
00:41:56.125 --> 00:41:57.085
But actually, if you're

627
00:41:57.885 --> 00:42:02.704
maybe those aren't it's not just saying name, it's asking them a question like, what is your name?

628
00:42:03.085 --> 00:42:06.145
Or or something like, what's your best phone number?

629
00:42:06.204 --> 00:42:08.385
Where it's where it's a little bit more elaborate,

630
00:42:08.870 --> 00:42:11.930
then it makes sense to maybe have, the field labels.

631
00:42:12.470 --> 00:42:13.530
But in my opinion,

632
00:42:13.830 --> 00:42:15.290
I like to hide the labels

633
00:42:15.830 --> 00:42:22.090
if, if they're just it's it's redundant because it it makes the form a little bit more compact and it saves

634
00:42:22.395 --> 00:42:24.815
space on the page, especially on mobile devices.

635
00:42:25.835 --> 00:42:27.535
Exactly. Yeah. It looks cleaner,

636
00:42:28.155 --> 00:42:33.995
and in mobile devices since the of course, the the screen is smaller than all the all the space that you can save.

637
00:42:33.995 --> 00:42:35.695
It's better. Right? The better.

638
00:42:36.350 --> 00:42:36.850
Alright.

639
00:42:37.150 --> 00:42:41.870
Let's go ahead and keep going down here because these ones are very, very, very cool, to be honest.

640
00:42:42.110 --> 00:42:44.370
Here we have display location fields.

641
00:42:44.750 --> 00:42:46.350
So if you wanna use that,

642
00:42:46.750 --> 00:42:50.450
as part of this of this form, then you have a few options underneath

643
00:42:50.955 --> 00:42:52.415
underneath that. So you have,

644
00:42:53.195 --> 00:42:54.075
making those,

645
00:42:54.635 --> 00:42:57.775
fields required. You have the ability to turn that on here.

646
00:42:58.235 --> 00:43:03.230
And here, underneath that, what you have is the display options for the map. So

647
00:43:03.770 --> 00:43:05.470
you can go ahead and choose,

648
00:43:06.570 --> 00:43:10.430
the map and the search input. So let's go ahead and choose that one.

649
00:43:11.450 --> 00:43:15.550
Let's go ahead and switch this to yes. Alright. And let me save the

650
00:43:16.175 --> 00:43:19.315
the settings here real quick so we can go ahead and check on those,

651
00:43:20.175 --> 00:43:21.395
updates real quick.

652
00:43:23.055 --> 00:43:26.675
So it's just taking a while to save. Alright. Let's go back here.

653
00:43:27.695 --> 00:43:30.275
Couple of seconds. Let's go ahead and refresh.

654
00:43:32.000 --> 00:43:34.660
So, basically, just turning on the, the location.

655
00:43:35.440 --> 00:43:38.180
And the location fields, as you can see, well, it includes,

656
00:43:39.119 --> 00:43:45.645
the act the, the field for you to type in the, the address, and it also includes the map. Right?

657
00:43:45.645 --> 00:43:49.105
So it also gives you that functionality because that's the one that we chose.

658
00:43:49.165 --> 00:43:52.865
But if we, if we wanna switch that a little, we can.

659
00:43:53.405 --> 00:43:54.385
And then we have

660
00:43:54.685 --> 00:43:57.665
the option of only displaying the map or only the input.

661
00:43:57.690 --> 00:44:02.490
So with the, intent of saving space, I would go with the only, only input. Right?

662
00:44:02.490 --> 00:44:03.710
You wanna hide the map,

663
00:44:04.410 --> 00:44:07.550
if that's what if if that's something that you wanna take into account.

664
00:44:08.810 --> 00:44:09.310
Alright.

665
00:44:09.930 --> 00:44:12.589
Right underneath that, we have the categories field,

666
00:44:13.255 --> 00:44:15.915
if whether or not you wanna display the categories.

667
00:44:17.255 --> 00:44:23.994
The, the whether or not you wanna make the category fields required, that's also another setting that you control

668
00:44:24.375 --> 00:44:25.115
right here.

669
00:44:26.460 --> 00:44:29.600
Right underneath that, we have this. This has been added recently.

670
00:44:30.220 --> 00:44:32.400
Display the preferred replay reply

671
00:44:32.780 --> 00:44:36.480
date and the reply time. So if you wanna go ahead and

672
00:44:36.860 --> 00:44:43.075
switch those on actually, they're on right now, but if you wanna turn them off again, you have the the ability to do so right here.

673
00:44:43.075 --> 00:44:45.655
Let's turn those off and turn the categories on.

674
00:44:46.195 --> 00:44:48.375
Category. Right. Modify this form.

675
00:44:49.155 --> 00:44:51.975
Display the categories field. Yes. Awesome.

676
00:44:52.275 --> 00:44:56.280
And then here we have an option for those categories, Jason. So do you wanna use,

677
00:44:56.840 --> 00:44:58.460
the top and the sub level?

678
00:44:59.400 --> 00:45:03.660
Do you wanna use the top and the sub and the sub sub? Do you have a specific

679
00:45:04.040 --> 00:45:05.580
combination that you wanna use?

680
00:45:06.680 --> 00:45:09.835
I think top and sub is good. So you can see. Alright.

681
00:45:10.855 --> 00:45:11.355
Perfect.

682
00:45:11.734 --> 00:45:13.194
Top and sub level categories.

683
00:45:13.575 --> 00:45:15.835
Alright. Let's go ahead and save this.

684
00:45:16.375 --> 00:45:25.470
Now again, choosing if you wanna show categories or what what the visitor is gonna select really depends on how your category structure on your site is set up.

685
00:45:25.849 --> 00:45:29.549
Keep in mind that the location and the category fields,

686
00:45:30.010 --> 00:45:38.375
are the identifiers that the system uses when it wants to match leads with other members besides the member that you're you're contacting directly.

687
00:45:38.375 --> 00:45:41.675
So in the way the system knows to match this lead

688
00:45:42.055 --> 00:45:47.035
with other members in your database is if the location field matches and or

689
00:45:47.655 --> 00:45:48.635
one of the category

690
00:45:49.830 --> 00:45:50.230
hits,

691
00:45:50.630 --> 00:45:51.610
as a match.

692
00:45:52.150 --> 00:46:01.130
So when you add those fields, you're basically helping the system provide better matches for a lead with members who probably provide a related service.

693
00:46:02.265 --> 00:46:03.085
Yep. Correct.

694
00:46:03.305 --> 00:46:08.904
So, yeah, like like you just said, it really depends on on your own structure and what would make sense to you.

695
00:46:08.904 --> 00:46:11.464
Right? So you don't need again, you don't wanna make it redundant.

696
00:46:11.464 --> 00:46:16.290
You don't wanna have extra information that's not needed. So, this is what we had.

697
00:46:16.290 --> 00:46:21.270
We had preferred replay re reply day and reply time. So let's go ahead and refresh this

698
00:46:22.130 --> 00:46:22.950
real quick.

699
00:46:24.370 --> 00:46:28.610
Alright. So those fields are gone. And then if we scroll down the form, we have,

700
00:46:29.205 --> 00:46:31.305
the top category, and we have the subcategory

701
00:46:31.685 --> 00:46:33.305
right here for us to choose.

702
00:46:33.925 --> 00:46:35.385
So it's super useful.

703
00:46:36.005 --> 00:46:38.965
Super, super useful. There was a time when this was in a setting.

704
00:46:38.965 --> 00:46:42.665
It was a lot tougher than what it is right now to modify.

705
00:46:43.580 --> 00:46:45.040
So great. The the settings,

706
00:46:46.540 --> 00:46:51.980
are all are all basically turned on with, with regards to the category. So that's what we have here.

707
00:46:51.980 --> 00:46:57.440
And then underneath that with the with the form, you have a a regular field for the user to type in,

708
00:46:58.035 --> 00:46:59.895
the message that they wanna get across.

709
00:47:01.315 --> 00:47:06.355
So, basically, that's the all of the settings that we have here for the general lead settings.

710
00:47:06.355 --> 00:47:12.295
So that means that this is, like, this is the the general overview of of the different functionality that you have available.

711
00:47:13.290 --> 00:47:15.690
Let's go ahead and jump real quick here to,

712
00:47:16.410 --> 00:47:21.150
receiving direct leads and what this will what these settings will basically control.

713
00:47:22.010 --> 00:47:24.110
So, again, we're talking about the messages

714
00:47:24.410 --> 00:47:25.550
that get sent directly

715
00:47:26.010 --> 00:47:26.910
to the user

716
00:47:27.645 --> 00:47:29.105
or the member of your website.

717
00:47:30.365 --> 00:47:30.865
So,

718
00:47:31.165 --> 00:47:34.625
basically, what we have here are the different options and the different,

719
00:47:35.405 --> 00:47:36.145
the different

720
00:47:37.325 --> 00:47:41.580
statuses that you can go ahead and choose those messages to come through as.

721
00:47:41.820 --> 00:47:44.140
So we have the the type of lead.

722
00:47:44.140 --> 00:47:50.080
We can go ahead and count that as either pending or accepted right away as soon as it it shows up on the member,

723
00:47:50.620 --> 00:47:51.840
on the member's dashboard.

724
00:47:52.940 --> 00:47:54.914
We have the the way that your

725
00:47:55.214 --> 00:47:59.154
members are gonna be notified when when one of these messages is sent.

726
00:47:59.295 --> 00:48:05.154
So you can go ahead and and notify them by sending them a preview of the of the message or sending

727
00:48:05.454 --> 00:48:08.035
sending the the member of the website the complete,

728
00:48:08.900 --> 00:48:09.960
the complete message.

729
00:48:10.900 --> 00:48:14.660
A few more options that you have here, you have the preview email template.

730
00:48:14.660 --> 00:48:21.800
So in case you wanna go with that way of notifying the the member, you can go ahead and choose the email template.

731
00:48:22.420 --> 00:48:23.400
So if you haven't

732
00:48:23.765 --> 00:48:26.725
if you haven't updated that, then you can just leave it as this.

733
00:48:27.045 --> 00:48:28.265
Or if you've modified

734
00:48:28.645 --> 00:48:32.165
that specific template, you can then just go ahead and leave it as is.

735
00:48:32.485 --> 00:48:35.865
Or if you have created a new template, you can choose it from the drop down.

736
00:48:37.370 --> 00:48:45.950
And if you go with the other option, which is the complete message, then, again, you have just a simple drop down, same functionality that we have here for you to choose

737
00:48:46.250 --> 00:48:49.690
the type of message or the email template that you're gonna use.

738
00:48:50.090 --> 00:48:55.265
And right underneath that, what we have is the ability for you to copy the admin.

739
00:48:55.265 --> 00:48:56.565
So if you wanna be,

740
00:48:56.944 --> 00:49:00.244
you as the owner of the as the owner of the website wanna be notified

741
00:49:00.545 --> 00:49:02.645
when one of these messages comes through.

742
00:49:03.265 --> 00:49:07.470
That's very useful as well. That's fantastic. Can you scroll up for just a second there? Yeah.

743
00:49:08.030 --> 00:49:15.250
I just wanna touch on so receiving direct leads, that's when a member gets a message directly from their profile page.

744
00:49:15.390 --> 00:49:16.830
So if you want them to

745
00:49:17.150 --> 00:49:23.845
if you want that message to, in that moment, get sent to the member so they get a notification, you definitely wanna set this to yes.

746
00:49:23.985 --> 00:49:27.605
If you, as the website owner, wanna moderate all messages

747
00:49:28.145 --> 00:49:37.000
before the member sees them, you wanna set this to no, and then periodically, you wanna log in to your admin and then manually match that message with the member.

748
00:49:37.000 --> 00:49:40.540
Maybe you're doing some moderate moderation to make sure of the authenticity

749
00:49:41.240 --> 00:49:42.220
of that lead.

750
00:49:42.840 --> 00:49:45.340
And then the count message as pending

751
00:49:45.720 --> 00:49:48.380
or complete, if you wanna toggle that open,

752
00:49:48.680 --> 00:49:52.485
is if if the message is gonna go directly to the member,

753
00:49:53.505 --> 00:49:56.885
pending means they need to manually accept it or pay for the lead.

754
00:49:57.185 --> 00:49:59.425
Accepted means that they don't need to pay for it.

755
00:49:59.425 --> 00:50:02.725
It's already gonna be all the informations is gonna be available,

756
00:50:03.425 --> 00:50:04.405
for them there.

757
00:50:05.250 --> 00:50:06.470
But, Rick, thank you,

758
00:50:06.850 --> 00:50:09.910
so much. What's in the additional notifications tab there?

759
00:50:10.450 --> 00:50:12.230
Alright. That's a great question, Jason.

760
00:50:12.610 --> 00:50:14.790
Let's go ahead and jump to the additional notifications

761
00:50:15.330 --> 00:50:15.830
here.

762
00:50:16.370 --> 00:50:20.150
So what we have here is email the admin when the lead is submitted.

763
00:50:21.135 --> 00:50:22.595
Again, giving you more control

764
00:50:23.055 --> 00:50:23.555
of

765
00:50:23.855 --> 00:50:25.875
of what happens when the lead is sent.

766
00:50:26.335 --> 00:50:30.035
And then here you have the option to choose what email template to use.

767
00:50:30.655 --> 00:50:33.555
Awesome. And there's one more tab there for the visitor.

768
00:50:34.740 --> 00:50:37.800
Correct. So this this is going to be for the admin of the website.

769
00:50:38.180 --> 00:50:41.160
This is what happens with the user of the website.

770
00:50:41.460 --> 00:50:46.020
Right? So keep in mind that in in this equation, there's, like, three factors.

771
00:50:46.020 --> 00:50:50.175
There's the user of the website, the member of the website, and the admin of the website. Right.

772
00:50:51.055 --> 00:50:52.095
So, right, the email.

773
00:50:52.095 --> 00:50:56.175
And then what we have here is just very straightforward, super straightforward. I have to,

774
00:50:56.495 --> 00:51:00.675
give a shout out to, those settings in a way that they're self explanatory.

775
00:51:01.215 --> 00:51:01.715
So,

776
00:51:02.415 --> 00:51:04.410
the it's just the email visitor.

777
00:51:04.470 --> 00:51:08.650
After the lead is submitted, you have the option to send them a message. Right?

778
00:51:09.030 --> 00:51:12.890
So after they send the the lead or the message to the user of the website,

779
00:51:13.430 --> 00:51:15.050
if you wanna notify them,

780
00:51:15.430 --> 00:51:18.484
again, adding validity or just simply,

781
00:51:19.905 --> 00:51:21.444
making the confirmation. Information.

782
00:51:22.545 --> 00:51:23.365
Yeah. Exactly.

783
00:51:24.065 --> 00:51:26.565
So then you have the option to choose the email template,

784
00:51:27.105 --> 00:51:32.930
whether or not you wanna copy again the admin on this email, the one that sent out that's sent out to the user,

785
00:51:33.790 --> 00:51:37.010
and then the variable that you're gonna use for that specific template.

786
00:51:37.550 --> 00:51:39.790
Fantastic. I know you just covered a lot.

787
00:51:39.950 --> 00:51:45.010
If anyone has questions on on these settings right now, please feel free to raise your hand.

788
00:51:46.404 --> 00:51:47.944
Hey, Jason. Peter actually,

789
00:51:48.325 --> 00:51:52.505
asked a good question. He said he wanted to know if there was any way to

790
00:51:53.045 --> 00:51:53.545
prevent

791
00:51:54.164 --> 00:51:57.464
website visitors from entering their phone number, their email address

792
00:51:57.765 --> 00:52:01.360
directly into that comment section of the lead submission form?

793
00:52:01.360 --> 00:52:07.140
Because if they do, then there's really no need for the members to purchase the leads if they have their contact information

794
00:52:07.600 --> 00:52:08.740
already right there.

795
00:52:08.960 --> 00:52:19.724
So that's a that's a question we we actually hear a lot, and I've seen some websites go through some extreme lengths to prevent someone from typing their phone number or email address.

796
00:52:20.665 --> 00:52:22.525
You could you could do a small customization

797
00:52:22.825 --> 00:52:25.645
where you restrict numbers or the at sign,

798
00:52:26.270 --> 00:52:30.589
from being written in the message. But, you know, people can put spaces in between them.

799
00:52:30.589 --> 00:52:34.109
They can write out the numbers, like my phone number is 12,

800
00:52:34.109 --> 00:52:35.410
you know, etcetera, etcetera.

801
00:52:37.230 --> 00:52:40.690
If people are gaming your system like that, they find value in it,

802
00:52:41.475 --> 00:52:44.355
I wouldn't worry too much. It's probably just few and far between.

803
00:52:44.355 --> 00:52:48.455
But if it's really important to you, you can kinda work with a developer to restrict,

804
00:52:49.235 --> 00:52:49.735
certain,

805
00:52:50.675 --> 00:52:52.855
letters or phrases from being inputted

806
00:52:54.119 --> 00:52:58.220
into that. But it's gonna get complicated because if someone's typing in their phone number

807
00:52:58.759 --> 00:52:59.660
and they use

808
00:52:59.960 --> 00:53:04.059
and and you're not gonna allow someone to type the number one, you know,

809
00:53:04.519 --> 00:53:06.140
like o n e.

810
00:53:06.435 --> 00:53:10.775
And if the person's gonna write, I have one question for you, and then you're gonna block that message.

811
00:53:11.155 --> 00:53:13.575
So you're probably gonna get a lot of false positives,

812
00:53:14.195 --> 00:53:15.335
if you start restricting

813
00:53:16.195 --> 00:53:21.335
the, like, numbers and and things like that, and phrases, like, that are just common numbers.

814
00:53:22.740 --> 00:53:25.640
So there One one option, right, would be,

815
00:53:26.260 --> 00:53:29.800
if the website isn't getting too many leads where it's not impossible

816
00:53:30.100 --> 00:53:31.560
for the website admin

817
00:53:31.860 --> 00:53:35.320
to moderate them manually, that that's that's one option.

818
00:53:35.735 --> 00:53:39.595
Yeah. You can moderate, and as with with moderating the the messages,

819
00:53:40.055 --> 00:53:43.115
Rick, I just gonna pass the controls over to myself real quick.

820
00:53:43.575 --> 00:53:47.275
Let me show you guys how you could edit a lead, before it goes out

821
00:53:47.815 --> 00:53:48.315
to

822
00:53:49.020 --> 00:53:52.320
a member. So if you go to your leads, and let's go to manage leads.

823
00:53:53.660 --> 00:53:55.920
Okay. Great. So we're looking at a lead.

824
00:53:56.780 --> 00:53:59.040
You can actually edit a lead.

825
00:54:01.055 --> 00:54:06.835
And so this is kind of an extrapolation of what the the lead form is on the front end of the site.

826
00:54:08.095 --> 00:54:09.535
And in this case, you can,

827
00:54:10.575 --> 00:54:12.515
you can edit the message and remove

828
00:54:12.910 --> 00:54:16.350
any parts of the message you want. Some people who,

829
00:54:16.830 --> 00:54:28.365
who moderate leads actually call the lead, verify the phone number, the email, and actually gain more information that the the lead is looking for from the professional, and they'll add it either into the message or as

830
00:54:28.925 --> 00:54:29.825
internal notes,

831
00:54:30.445 --> 00:54:31.265
for the lead,

832
00:54:31.725 --> 00:54:35.905
which you could write here internal notes to the member. You can write, you know, we spoke

833
00:54:36.365 --> 00:54:37.345
with this person.

834
00:54:38.925 --> 00:54:40.305
They want to get started

835
00:54:40.765 --> 00:54:42.785
soon. And that will be attached

836
00:54:43.085 --> 00:54:43.585
to

837
00:54:44.140 --> 00:54:47.100
the lead when the member is looking at it. So, yeah.

838
00:54:47.100 --> 00:54:51.760
Definitely, to to answer that question, you can go ahead and moderate the leads and edit out,

839
00:54:52.300 --> 00:54:58.560
any sensitive information that would be part of the regular message that's that's gonna encourage the member to purchase the lead.

840
00:54:58.974 --> 00:55:02.655
Okay. I think we're good on the the lead settings there. Alright. Alright, Rick.

841
00:55:02.815 --> 00:55:06.835
Well, Rick, thank you so much for going going over that, and let's dive back,

842
00:55:07.535 --> 00:55:09.234
to the questions here.

843
00:55:09.935 --> 00:55:14.435
Okay. Great. Let's do some, some q and a time on on your sites.

844
00:55:15.339 --> 00:55:17.180
Go ahead and, raise your hand there.

845
00:55:17.180 --> 00:55:20.640
Lisa, I'll I'll, unmute you, and then we'll get back to you, Amz.

846
00:55:21.099 --> 00:55:21.920
So, Lisa,

847
00:55:22.300 --> 00:55:24.400
back to you. How you doing today?

848
00:55:24.940 --> 00:55:27.975
I'm great. Thanks for doing these as usual. I did text.

849
00:55:27.975 --> 00:55:31.035
I mean, I wrote in the question, and I got a link back.

850
00:55:31.415 --> 00:55:34.795
But I wondered if you could share a little bit about

851
00:55:35.175 --> 00:55:37.835
the claim listing add on and,

852
00:55:38.215 --> 00:55:40.715
you know, kinda just give us a quick quick overview.

853
00:55:40.775 --> 00:55:44.960
What's the best way to try to utilize that, and how do you get

854
00:55:45.600 --> 00:55:47.380
you know, how do you acquire the list

855
00:55:48.160 --> 00:55:50.740
easily to be able to import other than

856
00:55:51.119 --> 00:55:55.220
searching Google and typing everything into an Excel spreadsheet? Is there any

857
00:55:55.575 --> 00:55:59.035
automated ways in which I could grab some in a specific category?

858
00:56:00.295 --> 00:56:03.515
Gotcha. Okay. So let me just step back and

859
00:56:03.815 --> 00:56:06.315
let's let's show everyone what you're referring to.

860
00:56:08.640 --> 00:56:10.740
So there is an add on where

861
00:56:11.680 --> 00:56:18.640
you can import members to your site, like business listings, and if they stumble upon their listing, they can go ahead and,

862
00:56:19.200 --> 00:56:20.339
and claim the listing.

863
00:56:20.895 --> 00:56:26.195
And here's the add on here. I'll go ahead and send this in the chat so everyone can have it.

864
00:56:27.295 --> 00:56:28.915
Alright. I sent that in the chat.

865
00:56:31.775 --> 00:56:33.635
Okay. So we have a magazine

866
00:56:34.015 --> 00:56:35.395
in our online community.

867
00:56:35.840 --> 00:56:40.820
You've probably looked at our site before because I've been on here many times, but it's epictribe.org.

868
00:56:41.360 --> 00:56:41.680
Okay.

869
00:56:41.680 --> 00:56:47.540
So we have a physical magazine, but this is the online component to kind of connect all of those communities.

870
00:56:48.414 --> 00:56:48.914
And

871
00:56:49.214 --> 00:56:50.914
so at each time we get a publisher,

872
00:56:51.454 --> 00:56:51.954
you

873
00:56:52.255 --> 00:56:55.394
know, in that local area, they start adding people

874
00:56:55.775 --> 00:56:56.674
to this directory.

875
00:56:57.375 --> 00:57:01.260
But it's not always super successful because it takes them a long time to do it.

876
00:57:01.500 --> 00:57:05.440
And then it doesn't seem like there's a lot of people in that particular location.

877
00:57:05.740 --> 00:57:09.840
So I'm kinda using it strategically in the sense that, okay. Carlsbad,

878
00:57:10.460 --> 00:57:14.985
you know, just came on board, and so can they somehow give me a list?

879
00:57:15.145 --> 00:57:21.005
I import them, and then they send out to their email list of all the people they're trying to get in the print magazine.

880
00:57:21.065 --> 00:57:23.165
Hey. Go grab your free online,

881
00:57:24.505 --> 00:57:29.040
listing on the Epic Tribe, or you can get a paid listing as well. So it's not like random.

882
00:57:29.040 --> 00:57:32.260
It's more strategic, but I'm not sure if that's a good approach or not.

883
00:57:32.320 --> 00:57:34.580
I think that's a fantastic approach, actually.

884
00:57:37.200 --> 00:57:41.300
So what you can do is there's a there's an import template file.

885
00:57:42.565 --> 00:57:43.465
So these

886
00:57:43.765 --> 00:57:47.305
these larger organizations or or people who are managing these regions,

887
00:57:47.685 --> 00:57:50.905
it sounds like you're already in talks with them like the Carlsbad example.

888
00:57:52.085 --> 00:57:56.265
You can provide them with instructions on how they should provide you

889
00:57:56.619 --> 00:57:59.599
with an import file, the the the template file.

890
00:58:00.220 --> 00:58:03.020
And then you can go ahead and import them, to the site.

891
00:58:03.020 --> 00:58:08.240
And then obviously, you can tell them that, you know, you've you've found them as important in this,

892
00:58:09.174 --> 00:58:12.375
in this industry, and you've added them to the site and come claim their listing.

893
00:58:12.375 --> 00:58:17.275
So I think that's very deliberate, and I think that's a good model for the claim listing, actually.

894
00:58:17.974 --> 00:58:20.474
Okay. And then which specific fields

895
00:58:21.339 --> 00:58:28.160
do you need as a minimum so that their free listing is almost populated, and then they can determine if they want to?

896
00:58:28.540 --> 00:58:29.660
Perfect. So let me,

897
00:58:30.140 --> 00:58:32.619
let me show you. I'm gonna I'm gonna share a link here with you.

898
00:58:32.619 --> 00:58:34.480
Let me just go to the documentation.

899
00:58:35.180 --> 00:58:36.960
Let me type in import here.

900
00:58:38.115 --> 00:58:40.115
Here, how to import members via CSV.

901
00:58:40.115 --> 00:58:43.735
There's a few articles here, tips and tricks, but this should be the one here.

902
00:58:44.515 --> 00:58:46.935
Okay. And here are links to exactly

903
00:58:47.315 --> 00:58:48.615
example of completed

904
00:58:48.995 --> 00:58:51.095
probably the simple basic import

905
00:58:52.140 --> 00:58:53.900
is is the one that you want here. Yeah.

906
00:58:53.900 --> 00:58:58.559
There's one with all the fields and then the simple basic import file. Let's open that together.

907
00:58:59.980 --> 00:59:03.520
It's probably gonna be like name and and so on.

908
00:59:04.700 --> 00:59:05.200
Okay.

909
00:59:06.745 --> 00:59:07.565
Great. So,

910
00:59:08.185 --> 00:59:10.765
listing type would either be a company or a person.

911
00:59:11.465 --> 00:59:13.165
Their name, their email,

912
00:59:15.225 --> 00:59:20.445
their company name, if if you wanna use that. Phone number, address fields, city, zip,

913
00:59:20.870 --> 00:59:21.690
state, country.

914
00:59:22.070 --> 00:59:24.010
Profession is their top level category,

915
00:59:24.790 --> 00:59:28.170
and services would be a comma separated list of subcategories.

916
00:59:28.790 --> 00:59:35.050
Now if you have more information than this, then maybe you wanna look at the the import file that has all the available columns,

917
00:59:35.694 --> 00:59:37.395
and you can add in the ones

918
00:59:37.855 --> 00:59:38.755
that you want.

919
00:59:39.055 --> 00:59:44.895
There's not a problem having like a column heading and it's empty, so don't don't worry about that.

920
00:59:44.895 --> 00:59:48.755
It'll just import, the data that's available, for each member.

921
00:59:49.500 --> 00:59:53.840
Okay. And one quick follow-up to this. I've had the coupon codes for a long time, and

922
00:59:54.540 --> 00:59:56.160
they work great if they're just,

923
00:59:57.020 --> 01:00:01.600
you know, something they're signing up originally. So for the claim listing, if somebody

924
01:00:01.900 --> 01:00:06.934
grabs their free one, but I also, you know, then send them a coupon code.

925
01:00:06.994 --> 01:00:08.855
Is that working now where they can

926
01:00:09.395 --> 01:00:15.970
up upgrade from the free listing, use the coupon code, or they we still have to take them off No.

927
01:00:16.050 --> 01:00:19.570
Free No. That's good. Yeah. That was about a year and a half ago. Oh, no.

928
01:00:19.570 --> 01:00:21.910
Coupon codes work on upgrade pages now.

929
01:00:23.170 --> 01:00:28.630
So you can give your free members a coupon code, and they can upgrade with a with a with a discount or promotion.

930
01:00:29.170 --> 01:00:29.990
Okay. Perfect.

931
01:00:30.575 --> 01:00:32.355
Cool. Any other questions about that?

932
01:00:32.735 --> 01:00:37.235
Well, no. And it's it's like the add on is per month. So if

933
01:00:37.535 --> 01:00:49.100
I try it and for whatever reason people aren't successfully cleaning them or what have you, once I decide I don't wanna use it any longer, then the claims that were on there just kinda disappear?

934
01:00:49.240 --> 01:00:52.920
Or No. They'll they'll get switched to, so there's three account types.

935
01:00:52.920 --> 01:00:56.805
There's a free account, paid account, and then when you have this, it's a claim listing account.

936
01:00:57.045 --> 01:00:58.425
So they'll get switched,

937
01:00:58.805 --> 01:01:02.984
that membership level will become a free membership level, and,

938
01:01:03.525 --> 01:01:07.464
you can you can you have options here. Let me just show you real quick.

939
01:01:07.925 --> 01:01:09.785
In your manage product section,

940
01:01:11.099 --> 01:01:12.799
so here's like a free account.

941
01:01:12.940 --> 01:01:16.859
They'll they'll just get switched to free accounts, and then you can decide what you wanna do.

942
01:01:16.859 --> 01:01:22.859
If you wanna move them, you can move the members to another membership level and get rid of the claim listing membership level.

943
01:01:22.859 --> 01:01:27.335
So there's options to move or migrate or delete those members if if whatever you wanna do.

944
01:01:27.555 --> 01:01:32.035
But just because you lose the claim listing feature, those members aren't gonna be removed from the site.

945
01:01:32.275 --> 01:01:34.615
It's just gonna be downgraded to a free account.

946
01:01:35.475 --> 01:01:35.975
Okay.

947
01:01:36.035 --> 01:01:44.590
Since you're in there, were there is there a way to show me that coupon code upgrade if somebody is free and where they what they get to put that on?

948
01:01:45.610 --> 01:01:46.670
Let's see here.

949
01:01:48.330 --> 01:01:49.710
Let's do this real quick.

950
01:01:50.410 --> 01:01:53.870
I mean, it's gonna be the same as the checkout page. So let's

951
01:01:55.115 --> 01:01:56.075
just log in here.

952
01:01:56.075 --> 01:02:00.095
As long as long as there's an upgrade option for this membership level here, upgrade account.

953
01:02:01.835 --> 01:02:03.515
And there's only one upgrade option.

954
01:02:03.515 --> 01:02:08.255
So if we go to the checkout page here, it says have a promo code, and you can enter it here.

955
01:02:08.635 --> 01:02:09.135
Okay.

956
01:02:09.840 --> 01:02:10.580
Super super,

957
01:02:11.200 --> 01:02:11.940
slick here.

958
01:02:12.560 --> 01:02:16.000
Well, I've been waiting for that for a long time, and I haven't worn one of these in a while.

959
01:02:16.000 --> 01:02:18.340
So I'm happy that that has successfully

960
01:02:19.040 --> 01:02:19.540
Awesome.

961
01:02:19.840 --> 01:02:21.780
Awesome. Well, thanks for joining, Lisa.

962
01:02:22.375 --> 01:02:23.115
Thank you.

963
01:02:23.415 --> 01:02:23.915
Alright.

964
01:02:24.215 --> 01:02:29.355
Alright. Let's go back to, Amz here. Amz, I'm gonna unmute your microphone real quick.

965
01:02:29.655 --> 01:02:31.115
Alright. How are you doing there, buddy?

966
01:02:31.575 --> 01:02:33.995
I'm good. I'm good. Thank you. Alright. Alright.

967
01:02:34.855 --> 01:02:36.875
Let me go back to your site real quick.

968
01:02:37.910 --> 01:02:39.210
What language is this in?

969
01:02:39.830 --> 01:02:40.330
French.

970
01:02:40.630 --> 01:02:43.690
Okay. Very good. And what is this,

971
01:02:44.230 --> 01:02:45.210
directory of?

972
01:02:46.070 --> 01:02:47.130
It's a classifieds,

973
01:02:49.110 --> 01:02:49.850
like, generalist,

974
01:02:50.310 --> 01:02:52.155
cross classified on websites.

975
01:02:52.455 --> 01:02:53.275
Is it for,

976
01:02:53.975 --> 01:02:58.475
a specific location, or what's the what's the niche exactly? Is this a location?

977
01:02:59.015 --> 01:03:01.595
Yes. It's for a specific location for a country,

978
01:03:02.055 --> 01:03:03.915
in West Africa. Okay.

979
01:03:05.090 --> 01:03:05.830
And, basically,

980
01:03:07.250 --> 01:03:11.910
I mean, the idea was to do something, like, quite big, but I have to realize that it was

981
01:03:12.450 --> 01:03:17.775
harder. So I started from Okay. Down pretty a little bit. I'm just doing it's work is. Alright.

982
01:03:17.775 --> 01:03:22.915
And and this is a relatively new site you've started. I'm assuming it's a new project for you.

983
01:03:23.775 --> 01:03:27.694
It's been running, I think, fully, I would say six months now. Six months. Okay.

984
01:03:27.694 --> 01:03:29.395
I like what you did with the menu here.

985
01:03:31.660 --> 01:03:35.360
Okay. My recommendation what's your biggest hurdle? Is it getting people to post?

986
01:03:36.380 --> 01:03:40.640
That's one thing. Getting people to post. Yeah. Definitely. Okay. This is what I would do.

987
01:03:40.860 --> 01:03:42.560
I went to your this is

988
01:03:42.860 --> 01:03:42.940
my

989
01:03:43.895 --> 01:03:47.755
we could I I can't really read the site. I I get what's on it. But,

990
01:03:48.214 --> 01:03:50.555
my recommendation would be this.

991
01:03:52.855 --> 01:03:55.435
Forget about monetizing the site today.

992
01:03:56.135 --> 01:03:56.635
Okay.

993
01:03:57.210 --> 01:04:02.430
What I would recommend is getting rid of the membership levels and having this button

994
01:04:02.970 --> 01:04:05.230
go to post to classified now.

995
01:04:05.849 --> 01:04:06.349
Okay.

996
01:04:07.290 --> 01:04:08.430
And take them

997
01:04:09.435 --> 01:04:13.695
and take them to the free sign up page directly. So take them to checkout seven

998
01:04:14.155 --> 01:04:14.655
Okay.

999
01:04:15.355 --> 01:04:15.855
Directly.

1000
01:04:17.035 --> 01:04:20.975
I see you've you've kinda modifies this this form here a bit, which is fine.

1001
01:04:22.050 --> 01:04:25.990
Just get them to to register an account and then post the classified.

1002
01:04:26.450 --> 01:04:27.990
The second thing I would do

1003
01:04:28.290 --> 01:04:32.950
let me log in as as a as this membership level. So let me go to manage products.

1004
01:04:35.035 --> 01:04:38.575
And it's number 7. Right? So let's see. Number 7.

1005
01:04:39.915 --> 01:04:41.375
Oops. Gotta go this way.

1006
01:04:41.835 --> 01:04:43.355
Okay. +1, 23456.

1007
01:04:43.355 --> 01:04:45.055
So here's your 7. So

1008
01:04:45.515 --> 01:04:46.975
Anosis is classifieds?

1009
01:04:47.595 --> 01:04:49.190
Yes. It is. Okay.

1010
01:04:49.490 --> 01:04:50.950
Edit the membership level,

1011
01:04:52.450 --> 01:04:54.390
and there is an option here,

1012
01:04:54.849 --> 01:04:58.690
redirect page after login. Okay? Okay. Take them

1013
01:04:59.570 --> 01:05:03.190
find out what the link is. Log in as a member and go to add a classified,

1014
01:05:03.705 --> 01:05:05.805
and then send them to account,

1015
01:05:07.945 --> 01:05:10.845
classifieds or whatever you're using, and it should be add.

1016
01:05:10.985 --> 01:05:16.050
So after they log in, it takes them directly to the page where they're gonna add a classified every time.

1017
01:05:17.730 --> 01:05:20.230
Okay. Basically, switch the focus of your site

1018
01:05:20.530 --> 01:05:25.910
to minimize all the hurdles and just get people to post classifieds as quickly as they can.

1019
01:05:26.130 --> 01:05:29.110
And your goal right now should be getting user engagement,

1020
01:05:29.675 --> 01:05:32.655
and later you could figure out how you wanna monetize this.

1021
01:05:32.955 --> 01:05:37.295
But at least if you have the user engagement, your site will at least be gaining some popularity,

1022
01:05:37.755 --> 01:05:41.535
and and that would be my just a quick recommendation for a site like this.

1023
01:05:42.150 --> 01:05:44.890
Yeah. Yeah. Yeah. Makes sense. So yeah. Okay.

1024
01:05:45.670 --> 01:05:49.109
Because I mean, the other thing as well, I do have, like, couple of competitors there.

1025
01:05:49.109 --> 01:05:51.270
I mean, they're quite massive, really, to be honest.

1026
01:05:51.270 --> 01:05:54.329
And some of them has been on there for a very, very long time.

1027
01:05:55.365 --> 01:05:58.025
So the the question is, like, how can I differentiate

1028
01:05:58.405 --> 01:06:00.985
myself from what's already existing in the market?

1029
01:06:01.365 --> 01:06:04.985
Okay. Well, is Facebook big in your country or your area?

1030
01:06:05.445 --> 01:06:09.065
Yes. It is. I'm not saying. Yeah. Facebook has classifieds. Right?

1031
01:06:09.579 --> 01:06:10.540
So yeah. Alright.

1032
01:06:10.540 --> 01:06:22.000
I don't know if you wanna take the extra effort, but maybe when you're starting out, maybe take the time to also post some of your members' posts onto the Facebook classifieds as well or onto your Facebook page.

1033
01:06:22.485 --> 01:06:29.225
So not only they're listed on your website, but you're gonna give them a shout out to sell these fly shoes right here, these Nike Air Jordans.

1034
01:06:29.605 --> 01:06:30.505
And and last

1035
01:06:30.965 --> 01:06:31.465
lastly,

1036
01:06:31.765 --> 01:06:34.185
you need a slogan or some kind of a catchphrase.

1037
01:06:34.640 --> 01:06:37.540
Like the well, what does this mean? Poster versus analysis?

1038
01:06:38.480 --> 01:06:39.620
Publish your classified

1039
01:06:39.920 --> 01:06:40.740
for free.

1040
01:06:41.120 --> 01:06:43.220
Okay. So that's what they can do.

1041
01:06:43.520 --> 01:06:49.380
What I'd like to see under your logo is something like the fastest way to sell your products or get rid of your products.

1042
01:06:50.065 --> 01:06:54.725
Okay. So this is what they can do, and then but your website needs to have something special.

1043
01:06:54.865 --> 01:06:56.085
Give it a little pizzazz,

1044
01:06:57.265 --> 01:07:02.325
and and you could and this says instead of post it classified, maybe say, like, sell my stuff now.

1045
01:07:02.580 --> 01:07:06.760
Make it a little more casual rather than so, like, stuffy, like, oh, post to classify.

1046
01:07:07.140 --> 01:07:09.640
Give it a little bit of a a voice and an attitude.

1047
01:07:10.100 --> 01:07:13.080
You know, who does it really good is is that new let go website.

1048
01:07:15.855 --> 01:07:19.535
So I get rid of your stuff. Let's see what I haven't been I've never been to this site.

1049
01:07:19.535 --> 01:07:21.315
I've just seen their commercials on TV.

1050
01:07:21.935 --> 01:07:22.435
Okay.

1051
01:07:23.615 --> 01:07:26.655
Sell things you don't use and find great deals. So that's see that

1052
01:07:28.095 --> 01:07:33.109
that's buy and sell secondhand. That's what you can do. And then Okay. This is like the slogan.

1053
01:07:33.109 --> 01:07:35.369
Sell things you don't use and find great deals.

1054
01:07:35.910 --> 01:07:40.230
Yeah. Yeah. I would just make your site super easy to to post here. It says sell your stuff.

1055
01:07:40.230 --> 01:07:42.490
It doesn't say post the classified, you know.

1056
01:07:44.105 --> 01:07:48.025
Alright. Alright, Adams. Well, good luck with the site. Join us in the other webinars.

1057
01:07:48.025 --> 01:07:51.704
I'd like to see your progress on it. Yeah. That's fine. We'll do it. Thank you. Alright.

1058
01:07:51.704 --> 01:07:54.665
You're welcome. Alright. Good stuff there for classified site. Yeah.

1059
01:07:54.665 --> 01:07:57.210
In that case, you just wanna kinda make it easy for people,

1060
01:07:57.609 --> 01:08:00.170
rather than selecting a membership level and things like that.

1061
01:08:00.170 --> 01:08:02.670
It's it's really not the nature of a a classified site.

1062
01:08:03.050 --> 01:08:06.730
Alright. Martin, I see you got your hand up here. Martin, go ahead and unmute your microphone.

1063
01:08:06.730 --> 01:08:07.710
How you doing, Martin?

1064
01:08:08.250 --> 01:08:11.595
Okay. Can you hear me? We got you loud and clear. How's it going today?

1065
01:08:11.595 --> 01:08:13.375
How'd you like the webinar so far? It's go

1066
01:08:13.675 --> 01:08:15.755
it's going pretty good. A little cold here.

1067
01:08:15.995 --> 01:08:19.515
Zero degrees with a blizzard, but, you know, in the house. So Okay.

1068
01:08:19.515 --> 01:08:22.234
Oh, I asked this I asked this question, a while back,

1069
01:08:22.555 --> 01:08:25.340
and I was looking at the replays. I really couldn't find my answer.

1070
01:08:25.960 --> 01:08:27.900
I'm sure some other people have the same question,

1071
01:08:28.439 --> 01:08:33.340
and, you know, it might be kind of intimidating. What's your best way to get going on everything?

1072
01:08:33.960 --> 01:08:38.675
The best advice I have, and I think we mentioned in the webinars, is try to keep things simple.

1073
01:08:39.135 --> 01:08:39.615
Okay.

1074
01:08:39.615 --> 01:08:46.675
And, you know, I've seen people build out these elaborate main menus and footer links and and trying to add so much content to their site.

1075
01:08:47.215 --> 01:08:51.234
And I and Patrick was on the previous webinar too, and we always say

1076
01:08:51.630 --> 01:08:53.729
find one problem that you wanna solve

1077
01:08:54.030 --> 01:08:56.770
and and and focus on that one problem.

1078
01:08:57.950 --> 01:09:08.455
You know, don't worry about, you know, in a a lot of the a lot of the sites are local directory sites, and they try to do properties, coupons, events, jobs, all the features that are available with Brilliant Directories.

1079
01:09:08.755 --> 01:09:09.255
Right.

1080
01:09:09.955 --> 01:09:11.255
Start with just a couple,

1081
01:09:11.715 --> 01:09:14.535
but then also you your website needs a voice.

1082
01:09:15.314 --> 01:09:18.995
Someone posted in the Facebook group, what do you think of my what what do you think of my site?

1083
01:09:18.995 --> 01:09:21.415
And the title of the site is local business directory.

1084
01:09:22.800 --> 01:09:29.060
And, I mean, that that that there's no benefit there for someone to to wanna use that in most cases.

1085
01:09:30.080 --> 01:09:31.460
You you need to give

1086
01:09:32.000 --> 01:09:38.335
people a motivated reason to use your site, why your site is different, what your mission is, what you're seeking out to do.

1087
01:09:38.474 --> 01:09:39.375
And when people

1088
01:09:39.835 --> 01:09:44.014
when you keep your site simple and you have a mission that people can get behind,

1089
01:09:44.314 --> 01:09:49.080
they're gonna wanna sign up, they're gonna wanna find out how they can participate, they're gonna find out how they can

1090
01:09:49.720 --> 01:09:52.200
engage with your site, join your site, and and more.

1091
01:09:52.200 --> 01:09:54.940
So my recommendation is always keep things simple

1092
01:09:55.400 --> 01:09:58.060
and have a mission that you stand for and and really,

1093
01:09:58.680 --> 01:10:06.804
repeat that mission over and over in the different areas of your site with how you work things and and, even in in your slogan and things like that.

1094
01:10:07.184 --> 01:10:09.284
And I think you mentioned before there's a

1095
01:10:09.585 --> 01:10:13.184
a quick start, some type of video or something you can watch or Yeah.

1096
01:10:13.184 --> 01:10:16.085
There's a couple videos I would recommend watching actually.

1097
01:10:18.110 --> 01:10:18.849
Let me see.

1098
01:10:19.230 --> 01:10:22.530
Let me I'm gonna share a link in the, the footer here.

1099
01:10:22.989 --> 01:10:27.590
Alright. So this is a video on how to set up your site in fifteen minutes. And it really just Okay.

1100
01:10:27.789 --> 01:10:29.309
How to set up a basic site.

1101
01:10:29.309 --> 01:10:33.889
But that's my point about being simple is you shouldn't over complicate the site when you're just starting out.

1102
01:10:34.245 --> 01:10:45.844
Keep in mind, you know, all those features that are available with brilliant directories, like publishing features, like coupons and events and whatever, you can release release those in six months from now and and and make a big announcement to your members like, hey.

1103
01:10:45.844 --> 01:10:47.304
Now you can post your events.

1104
01:10:47.720 --> 01:10:51.720
You know, after you've already got everyone used to posting coupons, now they can post events.

1105
01:10:51.720 --> 01:10:56.700
It looks like there's a big development happening at the company when all you did was unlock a brilliant directories feature.

1106
01:10:57.400 --> 01:11:01.500
And I honestly, I'd say just just go to our blog at this point,

1107
01:11:02.225 --> 01:11:05.585
the Brilliant Directories blog, and and try to I know they take up a lot of time.

1108
01:11:05.745 --> 01:11:07.925
I know I talk a lot on the webinars, but

1109
01:11:08.385 --> 01:11:11.045
there's some really good value in these in these webinars.

1110
01:11:11.105 --> 01:11:14.565
And after David publishes the the individual tips of the week,

1111
01:11:15.320 --> 01:11:18.780
I think just going through these webinars and watching the tips of the week,

1112
01:11:19.239 --> 01:11:26.840
you'll get a lot of value on how to kinda cut through some of the noise and really find a path to your website success, your community success.

1113
01:11:26.840 --> 01:11:27.340
Okay?

1114
01:11:28.045 --> 01:11:29.565
And in my particular case,

1115
01:11:30.204 --> 01:11:31.505
I'm marketing to orthopedic,

1116
01:11:32.045 --> 01:11:33.344
surgeons in my directory.

1117
01:11:34.045 --> 01:11:40.844
How would you price something out where, say, there's you're you're approaching somebody and they have 10 orthopedic surgeons in a group or something.

1118
01:11:40.844 --> 01:11:45.470
How would you go about that as opposed to, like, marketing to one orthopedic surgeon? Okay.

1119
01:11:45.470 --> 01:11:49.810
So if if, so I'm assuming you're getting orthopedic surgeons signed up. Right?

1120
01:11:50.190 --> 01:11:52.670
Yeah. Because I have orthopedicsurgeonstoday.com.

1121
01:11:52.670 --> 01:11:55.170
Okay. So you're working in an affluent industry.

1122
01:11:56.195 --> 01:11:57.495
You know, it's medical.

1123
01:11:58.115 --> 01:12:01.735
What you can do is you can have a a plan for individual practitioners,

1124
01:12:02.115 --> 01:12:04.535
or you can have a plan for an entire practice.

1125
01:12:05.075 --> 01:12:09.415
And what you can do with the practice is you can use our multi member manager

1126
01:12:11.040 --> 01:12:11.540
add

1127
01:12:11.920 --> 01:12:16.020
on. And that when someone signs up to that higher membership level,

1128
01:12:16.480 --> 01:12:20.099
it'll let it'll let them manage and create profiles for,

1129
01:12:20.960 --> 01:12:24.340
the the different orthopedic surgeons that work at that practice.

1130
01:12:25.005 --> 01:12:29.745
So let me just go here. So here's the multi member manager. And basically what this does is

1131
01:12:30.205 --> 01:12:32.525
you can assign this to one of your membership levels.

1132
01:12:32.525 --> 01:12:35.985
So that would be the the practice membership level with multiple,

1133
01:12:36.685 --> 01:12:39.105
doctors there. And they would be allowed

1134
01:12:39.485 --> 01:12:40.065
to create

1135
01:12:40.510 --> 01:12:46.930
their not only their headquarters, but profiles for each of their orthopedic surgeons from one master account.

1136
01:12:47.790 --> 01:12:48.290
Okay.

1137
01:12:48.670 --> 01:12:54.210
So they're they're obviously their entire firm is gonna get a lot more exposure because they're creating individual

1138
01:12:56.625 --> 01:12:59.845
profiles for for each of their orthopedic surgeons.

1139
01:12:59.905 --> 01:13:05.365
So maybe that that plan is maybe three to five times more expensive than the the individual practitioner.

1140
01:13:05.425 --> 01:13:08.385
So I won't charge per individual doctor. I would just have two plans.

1141
01:13:08.385 --> 01:13:16.610
One, a simpler plan and one a multi member plan, where if they have 50 or a hundred, it's still the same price, but it's it's escalated over the first plan, though.

1142
01:13:16.610 --> 01:13:17.670
Abs exactly.

1143
01:13:18.690 --> 01:13:19.890
That that's a good way to do it.

1144
01:13:19.890 --> 01:13:25.685
That way, you can get the individual people signed up without, you know, but without any problems as well.

1145
01:13:26.545 --> 01:13:28.065
And what about, what about,

1146
01:13:28.385 --> 01:13:34.085
say in the future I come across a better domain name or something, how does that work with your directory service?

1147
01:13:34.225 --> 01:13:36.085
Man, switching domain names.

1148
01:13:36.870 --> 01:13:39.370
Okay. Switching domain names and switching

1149
01:13:39.909 --> 01:13:41.929
domain names and to another platform

1150
01:13:42.550 --> 01:13:46.310
is really tough. If if you're gonna stick with BD, it's it's not as tough.

1151
01:13:46.630 --> 01:13:49.035
I'm gonna go to Google Search Console real quick.

1152
01:13:49.355 --> 01:13:55.915
Well, I I would keep your software and everything, but like I said, I might I might say I I come across something shorter or something better that I like in the future.

1153
01:13:55.915 --> 01:13:58.155
I I haven't yet, but you never know. Right.

1154
01:13:58.155 --> 01:14:01.295
So the only thing you wanna be worried about is you don't wanna lose traffic

1155
01:14:01.675 --> 01:14:04.060
that your site links and stuff. Right. Exactly.

1156
01:14:04.120 --> 01:14:11.580
If you're just switching your domains with b d, it's actually not that bad because all the URL structure is is staying the same.

1157
01:14:12.360 --> 01:14:13.580
They just created

1158
01:14:15.160 --> 01:14:17.340
an option here. Let me find it.

1159
01:14:17.800 --> 01:14:18.300
Settings.

1160
01:14:20.855 --> 01:14:23.195
I don't know if I'm gonna find it just real quick.

1161
01:14:23.255 --> 01:14:28.155
They let you you can actually report to Google that you're changing your domain name.

1162
01:14:28.775 --> 01:14:33.040
Oh, cool. And And all the links carry over then? All the links carry over.

1163
01:14:33.040 --> 01:14:39.920
Theoretically, you shouldn't lose any traffic because you're you're you're doing all the best practices to let Google know that you're just changing your domain name.

1164
01:14:39.920 --> 01:14:42.980
And then also what you can do is in your old domain name,

1165
01:14:43.600 --> 01:14:45.460
you wanna set up, just

1166
01:14:45.864 --> 01:14:48.264
like a a blanket three zero one redirect.

1167
01:14:48.264 --> 01:14:56.685
So any if anyone goes to one of those old URLs, it'll go to the the new respective URL of the to the page they're trying to access on the new domain.

1168
01:14:56.985 --> 01:14:57.485
Okay.

1169
01:14:58.320 --> 01:14:59.599
I'm just very, like,

1170
01:15:00.000 --> 01:15:08.960
emotional about this is because I've seen people change domains or switch platforms and they and they kinda lose all their traffic, but they didn't take the steps to inform Google about the change.

1171
01:15:08.960 --> 01:15:12.159
And and then everyone gets mad at everyone that that this happened.

1172
01:15:12.159 --> 01:15:18.114
But you should definitely take the steps before making the official switch to make sure everything is forwarding correctly.

1173
01:15:18.335 --> 01:15:21.054
Yeah. For now, I'm happy with what I have, but I don't want the future hold.

1174
01:15:21.054 --> 01:15:22.655
So and what's your company policy on that?

1175
01:15:22.655 --> 01:15:27.540
You're just allow one domain name, whatever you want, or the one you start out with, or what's your company policy on that?

1176
01:15:27.700 --> 01:15:29.620
You can change your domain name whenever you want.

1177
01:15:29.620 --> 01:15:35.560
You can go to your settings and your domain manager, and it'll update the domain of your of your site.

1178
01:15:35.940 --> 01:15:40.520
It it's one domain name per per website that you can manage with b d. But you can change

1179
01:15:40.980 --> 01:15:45.085
it you can change it. And then I just have to go with the registrar and change over servers then.

1180
01:15:45.085 --> 01:15:45.824
Right? Basically.

1181
01:15:46.364 --> 01:15:51.025
Exactly. You probably wanna do that first, and then you come here last and update the domain name.

1182
01:15:51.565 --> 01:15:52.065
Right.

1183
01:15:52.364 --> 01:15:59.670
And then keep in mind, anytime you connect a new domain name, it it could be instant, but it could take twenty four to forty eight hours for it to propagate.

1184
01:15:59.970 --> 01:16:00.870
Propagate. Yeah.

1185
01:16:00.930 --> 01:16:05.990
So maybe you wanna do that, like, on the weekend or at a time you're not getting too much, traffic and things like that.

1186
01:16:06.130 --> 01:16:09.990
Okay. Alright. Awesome. Alright. Thanks for your questions, Martin. You're welcome.

1187
01:16:10.525 --> 01:16:15.245
Alright, guys. I I think we're gonna leave it there. That was an amazing, webinar Wednesday.

1188
01:16:15.245 --> 01:16:16.445
Thank you guys for joining.

1189
01:16:16.445 --> 01:16:20.525
If we didn't get to your questions, please please join us in the Facebook group.

1190
01:16:20.685 --> 01:16:23.825
Let me just backtrack on some of these slides here.

1191
01:16:26.220 --> 01:16:28.880
So you can go to brilliantdirectories.com

1192
01:16:29.020 --> 01:16:32.720
forward / facebook and we can carry the discussion there. The next webinar

1193
01:16:33.100 --> 01:16:34.880
will be in two weeks.

1194
01:16:35.740 --> 01:16:43.815
And then I also wanted to remind you, if you guys are interested in joining, Patrick's master class, you can go to directorygurus.com

1195
01:16:43.815 --> 01:16:47.835
and pre register, and as soon as they have updates on dates and speakers,

1196
01:16:48.535 --> 01:16:49.595
you'll get notified.

1197
01:16:49.975 --> 01:16:52.795
It's supposed to be a really great class. They're actually gonna

1198
01:16:53.820 --> 01:16:58.640
do fireside chats with Brilliant Directories website owners that have earned 7 figures.

1199
01:16:59.020 --> 01:17:01.740
They're gonna take you behind the curtains and show you the secret sauce.

1200
01:17:01.740 --> 01:17:04.720
So it should be a really good event there.

1201
01:17:05.100 --> 01:17:06.800
And on behalf of myself,

1202
01:17:07.228 --> 01:17:09.308
Rick, and David, thank you guys so much.

1203
01:17:09.308 --> 01:17:14.368
It's been great to join you, here today, and we'll catch you in two weeks in the next webinar Wednesday.

1204
01:17:14.428 --> 01:17:15.648
Make it a great day, guys.