WEBVTT 1 00:00:00.399 --> 00:00:02.159 Alright, gang. Let's dive right into it. 2 00:00:02.159 --> 00:00:07.379 Welcome to another edition of Webinar Wednesday, tips to grow your online community. 3 00:00:07.600 --> 00:00:12.080 It really is great to be with everyone here today. We're gonna have a pretty quick webinar today. 4 00:00:12.240 --> 00:00:15.605 We don't have too much to cover because we did a webinar last week. 5 00:00:15.605 --> 00:00:19.445 Normally, we're two weeks apart, but we're doing some back to back webinars this month. 6 00:00:19.445 --> 00:00:21.765 If this is your first time joining us, welcome. 7 00:00:21.765 --> 00:00:26.744 I am Jason Dhaer on the left, and we're lucky to be joined by Rick Martinez and David Rocklin. 8 00:00:27.205 --> 00:00:31.019 Rick is one of the support specialists here at Brilliant Directories, and David, 9 00:00:31.340 --> 00:00:32.860 has his hand in many different things. 10 00:00:32.860 --> 00:00:36.940 We call him a digital strategist, and he's responsible for all the magic behind all these webinars. 11 00:00:36.940 --> 00:00:40.960 So thank you so much, guys, for taking the time to join us today. Hey, Jason. 12 00:00:41.420 --> 00:00:43.600 Thank you for having me. Hello, everyone. 13 00:00:44.055 --> 00:00:46.875 Hopefully, today's red corner is useful for everyone. 14 00:00:47.495 --> 00:00:50.714 Hey, everyone. Glad to be back with you for another webinar Wednesday. 15 00:00:51.094 --> 00:00:56.315 Alright. Great stuff. And if you haven't already done so, we always recommend joining our Facebook 16 00:00:56.695 --> 00:01:00.870 strategy group. You can go to brilliantdirectories.com/facebook. 17 00:01:00.870 --> 00:01:04.489 It's a great way to continue the conversation in between webinars. 18 00:01:04.790 --> 00:01:05.770 If you have questions 19 00:01:06.390 --> 00:01:10.710 in between webinars or something comes to your mind, it's a really active group. 20 00:01:10.710 --> 00:01:12.490 Lots of constructive and productive 21 00:01:13.030 --> 00:01:14.330 ideas in there. 22 00:01:15.015 --> 00:01:19.675 I'm active myself in there. I know David is and a lot of the BD staff and teammates as well. 23 00:01:20.135 --> 00:01:27.035 And lots of great tips from both people who just started their website and also seasoned website owners with Brilliant Directories. 24 00:01:27.095 --> 00:01:30.600 So you can head on over to brilliantdirectories.com/ 25 00:01:30.600 --> 00:01:33.100 facebook, and you can continue the conversations there. 26 00:01:33.880 --> 00:01:36.780 And for those of you joining us for the first time, welcome. 27 00:01:37.080 --> 00:01:43.485 Webinar Wednesday is a great venue and a great channel to talk about how to grow your membership website. 28 00:01:43.704 --> 00:01:54.205 You know these days it's very easy to launch any type of website, but growing and cultivating a community does require some strategies, some knowledge, some care, some love, and some passion. 29 00:01:54.440 --> 00:02:00.540 And in webinar Wednesdays, we've reserved this time to talk about strategies such as how to increase your website traffic, 30 00:02:01.000 --> 00:02:04.140 converting your visitors into free or paying members, 31 00:02:05.080 --> 00:02:07.740 how to collect email addresses with call to actions, 32 00:02:08.625 --> 00:02:12.485 and other lead magnet and lead capture forms, and and strategies. 33 00:02:12.545 --> 00:02:16.165 And one of my favorites is also how to improve your website's navigation. 34 00:02:16.705 --> 00:02:19.685 I'm a strong and firm believer that a simple 35 00:02:19.985 --> 00:02:21.845 website design can actually lead 36 00:02:22.200 --> 00:02:28.620 to a happier website owner because it's decluttered, there's less to manage overall, but also a better user experience, 37 00:02:29.000 --> 00:02:36.060 and also increased conversion rates because the actions you want people to take, the navigation to those actions are simplified. 38 00:02:36.360 --> 00:02:39.004 So if you have questions on any of these topics, please save them. 39 00:02:39.004 --> 00:02:40.864 We'll try to get to as many as we can, 40 00:02:41.165 --> 00:02:44.224 today. And again, for those of you joining us for the first time, welcome. 41 00:02:44.685 --> 00:02:49.084 Alright. And last week, we had a slew of BD lab updates. 42 00:02:49.084 --> 00:02:51.990 It was actually almost too much for this page here. 43 00:02:52.070 --> 00:02:56.870 Today, we just have a few, quality of life updates that we've pushed since the last week. 44 00:02:56.870 --> 00:03:02.810 So I'd like to share some of those with you today. The first one is being able to easily identify 45 00:03:03.430 --> 00:03:05.690 pending posts that require admin 46 00:03:06.070 --> 00:03:06.570 approval. 47 00:03:07.165 --> 00:03:13.185 Some of you may remember a few weeks ago we launched the new add on, which was the advanced post moderation. 48 00:03:13.965 --> 00:03:18.305 And that gives you the admin, the owner of the website the ability to choose 49 00:03:18.685 --> 00:03:22.769 if when your members post things like coupons or events or their own member articles, 50 00:03:23.790 --> 00:03:27.090 if those posts will be published or if they require 51 00:03:27.629 --> 00:03:33.250 the admins approval to moderate those. It's a nice feature, but there really wasn't a way to quickly 52 00:03:33.709 --> 00:03:37.150 identify posts that needed your approval, your attention to view. 53 00:03:37.150 --> 00:03:41.435 So let me show you real quick where you can see all the posts that are pending, 54 00:03:41.735 --> 00:03:45.675 so you can quickly take action when you're logged into the admin area. 55 00:03:46.855 --> 00:03:48.394 So from the admin dashboard, 56 00:03:48.775 --> 00:03:53.390 you can head on over to your content tab, and over here you'll see manage posts. 57 00:03:53.390 --> 00:04:00.049 So these are all the posts that your members have published or pending publishing, or also the post that you as the admin have published. 58 00:04:00.349 --> 00:04:08.635 And when there's pending posts, you'll now have this little indicator number here, which is the number of posts that require your admin approval. 59 00:04:09.254 --> 00:04:12.635 And what's also really nice here at the top you'll have this banner 60 00:04:13.095 --> 00:04:15.355 and it says the following post types 61 00:04:15.735 --> 00:04:18.154 have posts that require approval. So 62 00:04:18.699 --> 00:04:20.240 we have two member articles 63 00:04:20.620 --> 00:04:22.319 in this example that require, 64 00:04:22.940 --> 00:04:26.300 the admin to look at and decide if they want to approve it or delete it. 65 00:04:26.300 --> 00:04:33.995 We have one job listing, one classifieds, and it'll continue listing all the different types of posts that you have that are pending your approval and 66 00:04:35.014 --> 00:04:38.155 the count as well. So if we click over to member articles, 67 00:04:39.095 --> 00:04:40.775 we can see here two things have happened. 68 00:04:40.775 --> 00:04:44.634 So over here we do have this nice bar that that you can filter things. 69 00:04:44.900 --> 00:04:49.240 Clicking these links here will pre filter here. So it's filtering member articles 70 00:04:49.700 --> 00:04:51.400 and also pending approval. 71 00:04:51.780 --> 00:04:57.480 Now as the admin I can then log in and edit it and view it, or I can view the live page 72 00:04:59.055 --> 00:05:00.755 and see if if I should 73 00:05:01.135 --> 00:05:02.995 officially approve it or not, 74 00:05:03.535 --> 00:05:08.835 and then I can take the appropriate bulk actions publish, unpublish, or delete. 75 00:05:09.135 --> 00:05:11.670 So that's a nice little quality of life there for you. 76 00:05:11.830 --> 00:05:20.730 Just out of curiosity, if you guys wanna raise your hands, is anyone using the advanced post moderation to moderate their members posts and and manually approve them? 77 00:05:20.950 --> 00:05:22.470 Yep. Yep. Jeff, raised it. 78 00:05:22.470 --> 00:05:26.490 Jeff, do you mind if I unmute your mic and you can kinda tell us how that's working for you here? 79 00:05:26.745 --> 00:05:30.745 How's it going, Jeff? Good morning, everyone. Yeah. We moderate because we, 80 00:05:31.305 --> 00:05:33.245 we vet everything we we post. 81 00:05:33.385 --> 00:05:39.405 We also moderate our leads as well to make sure there's no scams or anything that goes through to our clients. 82 00:05:39.930 --> 00:05:44.010 Very good. Actually a big advocate since you brought it up on on monitoring the leads. 83 00:05:44.010 --> 00:05:46.510 Of course, there's the automatic lead matching tool. 84 00:05:46.890 --> 00:05:50.350 So you you check to make sure that it's a legitimate request. 85 00:05:50.810 --> 00:05:58.735 Do you do you call the leads at all to make sure the contact information is accurate as well, or or do you just read the request to make sure they seem read the request. 86 00:05:58.735 --> 00:06:00.095 And if there's anything that's, 87 00:06:00.655 --> 00:06:04.115 seems a little bit odd, we may ring them as well. We also, 88 00:06:04.820 --> 00:06:09.800 once we send the email on, we verify and send it on to the client or the member, 89 00:06:10.260 --> 00:06:11.000 we also 90 00:06:11.540 --> 00:06:17.000 ring the member and make sure they get the the lead as well because it could go into their junk or whatever. 91 00:06:17.645 --> 00:06:20.705 I agree with you. I'm a big advocate for moderating 92 00:06:21.565 --> 00:06:24.305 the leads. When we were running Interior Design 93 00:06:24.605 --> 00:06:30.545 Pro and Find a Muralist, we would actually call every single lead and see if we could extract more information 94 00:06:31.245 --> 00:06:32.945 about the request because 95 00:06:33.660 --> 00:06:38.479 the more legitimate the lead was, and the more details we got the higher probability there would be 96 00:06:38.780 --> 00:06:49.585 to sell that lead as a referral to the members in the database, and of course they would be very happy because we've already done the due diligence to validate the lead, and the lead has a much higher value, 97 00:06:50.285 --> 00:06:51.345 when that's the case. 98 00:06:51.885 --> 00:06:59.245 Another side note since we're talking about leads just real quick, if you are doing auto match, there are times when bad leads get slipped through the system. 99 00:06:59.245 --> 00:07:06.420 Maybe the phone numbers incorrect, or the email address is incorrect, and a member may opt to purchase that lead and whatnot. 100 00:07:06.800 --> 00:07:08.100 I would recommend making 101 00:07:08.480 --> 00:07:12.900 refunds or credits or or something of that nature more fluid. 102 00:07:13.520 --> 00:07:25.445 If you give the members good experiences so they don't have much to fear or much to lose when a bad lead gets sent to them and they accept it or purchase it, they'll have more trust with your brand and your organization 103 00:07:26.145 --> 00:07:28.005 because we have to think long term 104 00:07:28.305 --> 00:07:29.045 with leads. 105 00:07:29.105 --> 00:07:36.970 You want your site to be a constant and long term source of referrals for your members, and if you can provide them with delightful 106 00:07:37.510 --> 00:07:38.570 and trustworthy 107 00:07:38.870 --> 00:07:42.170 experiences, they'll they'll stick around with you much longer. So 108 00:07:42.550 --> 00:07:44.090 good stuff there about leads. 109 00:07:44.335 --> 00:07:50.354 Something subtle we've done here in the BD lab updates is there's a small improvement to the featured article slider. 110 00:07:50.655 --> 00:07:54.675 I'll kind of show you a quick before and after. It's a very subtle change here. 111 00:07:54.815 --> 00:07:59.875 This is actually the before, and I'll just point to a couple things that were there before. 112 00:08:00.389 --> 00:08:03.610 The title was repeated here where the caption is. 113 00:08:03.910 --> 00:08:06.889 The problem with that is if the title was long, 114 00:08:07.509 --> 00:08:09.370 it would it could cannibalize 115 00:08:09.830 --> 00:08:13.289 most of the image here and we really don't want to cover that. 116 00:08:13.444 --> 00:08:16.905 Also the read more button was relatively small and 117 00:08:17.365 --> 00:08:18.985 would sometimes get overlooked. 118 00:08:19.925 --> 00:08:21.625 So what we've done is, 119 00:08:22.805 --> 00:08:27.065 the title is already in the sidebar here, so we're just focusing on a caption with slightly 120 00:08:27.410 --> 00:08:31.430 larger font size here, and also the read more button is a little 121 00:08:32.049 --> 00:08:35.350 more prominent. It has its own section on the right hand side, 122 00:08:36.049 --> 00:08:45.445 so this kind of layout should get more clicks for those of you using the featured article slider, and then another small improvement is on mobile view with this. 123 00:08:45.825 --> 00:08:46.965 On mobile view, 124 00:08:47.345 --> 00:08:52.085 the caption would be overlaid on top of the image on mobile. 125 00:08:52.145 --> 00:08:54.565 You know not the worst thing but again it can cannibalize 126 00:08:55.900 --> 00:08:57.680 the display of the image, 127 00:08:58.060 --> 00:09:00.320 and what we've done now in this view, 128 00:09:00.780 --> 00:09:12.475 the full image height will remain and underneath it the caption will be there and we keep the read more button here again to hopefully elicit more the clicks and a better call to action for the article. 129 00:09:12.475 --> 00:09:16.095 So rather than just some text here, you don't really know if it's clickable or not, 130 00:09:16.475 --> 00:09:19.115 we maintain the read more button here now. 131 00:09:19.115 --> 00:09:23.695 So some small improvements there for those of you using the featured article slider. 132 00:09:24.420 --> 00:09:29.080 This one is a work in progress but we're already making a breaking a lot of ground with this. 133 00:09:29.380 --> 00:09:32.680 You can now view all of a single member's activity, 134 00:09:33.460 --> 00:09:37.380 in the admin area from one place. And let me show you exactly what I'm talking about. 135 00:09:37.380 --> 00:09:38.985 Let me back to the admin, 136 00:09:39.685 --> 00:09:43.785 and the best way for me to show you this, let me go to member reviews. Okay. So 137 00:09:44.564 --> 00:09:51.524 when you're viewing an individual member's account in the admin, basically have all their contact information in the first tab. 138 00:09:51.524 --> 00:09:53.520 We've added several tabs here, 139 00:09:54.000 --> 00:09:58.340 so you can really manage everything for one for one member all in one area. 140 00:09:58.400 --> 00:10:01.760 I'm not gonna go into each tab, but I'll just kind of give you a quick overview here. 141 00:10:01.760 --> 00:10:03.380 So you can see all their individual 142 00:10:03.920 --> 00:10:08.675 payments and transactions in this tab here that's always been there, and their subscription. 143 00:10:08.815 --> 00:10:11.315 So you know if they're on a monthly recurring subscription, 144 00:10:12.255 --> 00:10:14.195 or some kind of a plan like that. 145 00:10:14.575 --> 00:10:16.675 If you have the profile statistics, 146 00:10:16.975 --> 00:10:21.555 the analytics add on, you can certainly see all their profile stats here also. 147 00:10:21.740 --> 00:10:26.720 This is highly useful if you're talking to a customer on the phone or through email and they might potentially 148 00:10:27.180 --> 00:10:28.319 be looking to cancel. 149 00:10:29.019 --> 00:10:47.065 That's really why the profile analytics exists is you can show them hopefully there's something substantial there, you can show them that they're getting clicks to their website and whatnot, but you can be on the phone talking to the customer and toggling between these tabs to kind of make your case for them to stay on as a member with you. 150 00:10:47.699 --> 00:10:53.639 Also, you can view the members content in this tab very similar to the manage posts we were looking at. 151 00:10:53.699 --> 00:10:58.759 So it's basically the same layout as when you go to content manage posts, but it's all the posts 152 00:10:59.139 --> 00:11:01.800 just for this member. So if you wanted to see everything 153 00:11:02.105 --> 00:11:09.645 in this example Stacy Smith has posted or published on the site, you can certainly come here and just view all of that real easily. 154 00:11:10.505 --> 00:11:15.645 The next thing is the activity log. So many of you, we all have the activity tracker. 155 00:11:16.080 --> 00:11:19.700 You can view all the members individual activity records here. 156 00:11:20.880 --> 00:11:26.820 And then lastly is are are the member reviews. So if you just wanna look at one member's reviews, 157 00:11:27.280 --> 00:11:31.780 this person just has one, but you can certainly come here and view all of their reviews, 158 00:11:32.215 --> 00:11:36.075 and make any changes, edits, or delete the reviews if needed. 159 00:11:37.015 --> 00:11:41.435 So as I mentioned these are just the first steps we're taking. We really wanna make this page 160 00:11:41.895 --> 00:11:48.770 much better, more intuitive and interactive experience, but at least what we've done now is all the data for a member that's possible, 161 00:11:49.150 --> 00:11:50.690 you can now view here 162 00:11:51.070 --> 00:11:55.410 with these tabs in the admin area for each member. So that should be 163 00:11:55.870 --> 00:11:58.850 pretty helpful there when managing individual members. 164 00:11:59.605 --> 00:12:00.425 And then lastly, 165 00:12:00.805 --> 00:12:04.425 a small one, a lot of you know we released digital products 166 00:12:04.965 --> 00:12:07.785 add on a few months ago. It did not have 167 00:12:08.405 --> 00:12:12.585 a dedicated ability to stream those digital products on the homepage, 168 00:12:13.100 --> 00:12:19.760 but now you can go to your design settings and just like you can stream coupons and events and choose to stream 169 00:12:20.300 --> 00:12:21.200 blog articles, 170 00:12:21.740 --> 00:12:24.720 now you can choose to stream digital products. 171 00:12:25.115 --> 00:12:28.394 Alright. Let's see if anyone has any questions on those updates. 172 00:12:28.394 --> 00:12:32.574 Do you have a comment David on on one of those? Yeah. Yeah. I just wanted to 173 00:12:32.954 --> 00:12:45.170 share that at the end of every month we do publish an extensive list of all of the bug fixes, updates, and new features that have been included in the software over that past month over on our blog. 174 00:12:45.470 --> 00:12:51.490 So I believe this past October, we published over or we pushed over a 10 new updates, 175 00:12:52.285 --> 00:12:53.485 bug fixes, and, 176 00:12:53.885 --> 00:12:54.545 new features. 177 00:12:54.925 --> 00:13:00.365 So if you ever wanna check out the full extensive list, you can head on over into our blog, and, 178 00:13:00.845 --> 00:13:02.305 these also display 179 00:13:02.765 --> 00:13:03.825 in the dashboard 180 00:13:04.445 --> 00:13:06.385 of the admin area as well. 181 00:13:06.980 --> 00:13:10.120 Yeah. I thought it was a joke. I just kept scrolling, and all these updates 182 00:13:10.500 --> 00:13:13.139 just just kept being listed here. So, yeah, I'll share this link. 183 00:13:13.139 --> 00:13:17.380 This is just what we public this is last month in October here, Dave? Yep. Yep. 184 00:13:17.380 --> 00:13:21.265 That's all just from last month. Awesome. I'm just gonna post this update here. Yeah. 185 00:13:21.265 --> 00:13:23.125 The BD team's always super busy, 186 00:13:23.665 --> 00:13:25.665 with small fixes, updates, and enhancements. 187 00:13:25.665 --> 00:13:30.965 And, of course, in the webinars, we'll highlight some of the best ones for you, with the BD lab updates. 188 00:13:31.640 --> 00:13:39.100 We don't have a tip of the week today, but I promise you guys we have an awesome Rick's Corner, and a lot of you have established websites, 189 00:13:39.560 --> 00:13:45.980 but I think this is good, this is a good refresher both for people who have established websites, and of course if you're getting your site 190 00:13:46.425 --> 00:13:48.505 started for the first time. 191 00:13:48.505 --> 00:13:55.565 And Rick, being in the support department, you see all sorts of questions coming through the the ticket system, and I think this has been 192 00:13:55.945 --> 00:14:02.150 a pretty common question people ask is how to set up the default email address, for their website. 193 00:14:02.150 --> 00:14:07.510 And and then how do you log into that email address to manage the inbox and send emails from there. 194 00:14:07.510 --> 00:14:08.010 Right? 195 00:14:08.390 --> 00:14:09.210 You definitely 196 00:14:09.590 --> 00:14:13.850 nailed it. It's a very common thing especially for websites that are starting out. 197 00:14:14.195 --> 00:14:20.535 So what we are going to show everyone are the proper steps that you need to follow in order to make sure that, 198 00:14:20.835 --> 00:14:23.495 a, your, default website is created, 199 00:14:23.875 --> 00:14:29.610 and, b, that it's added on the appropriate field so that it works the way that it's supposed to. 200 00:14:29.690 --> 00:14:30.670 There are a few requirements, 201 00:14:31.529 --> 00:14:32.990 in order to get this 202 00:14:33.370 --> 00:14:36.029 set up to work. The requirements being that 203 00:14:36.490 --> 00:14:38.829 your website needs to be on a live domain. 204 00:14:39.370 --> 00:14:41.709 The second requirement is super important. 205 00:14:42.555 --> 00:14:48.395 This will only work if you have updated the name servers of your domain to our name servers. 206 00:14:48.395 --> 00:14:48.895 Alright? 207 00:14:49.115 --> 00:15:00.019 Which means that if you're using an a record or a c name, you're gonna need to use a different email provider in order to accomplish a similar setup as what we're going to be showing everyone today. 208 00:15:00.240 --> 00:15:09.139 So just to touch on that real quick, so for those of you who might be wondering what a live domain versus, the staging domain that he mentioned, in your domain manager, 209 00:15:09.440 --> 00:15:13.404 everyone that starts the Brilliant Directories website, you'll have a directoryup.com 210 00:15:13.404 --> 00:15:13.904 URL. 211 00:15:14.445 --> 00:15:17.745 You'll want to first connect your live domain name here. 212 00:15:17.885 --> 00:15:25.980 And then when you connect your live domain name, there are a couple methods, a name server method, there's an a record method, and there's also a CNAME record. 213 00:15:26.120 --> 00:15:31.579 This is basically if you want your emails to be managed through your Brilliant Directories admin area, 214 00:15:32.519 --> 00:15:34.380 you'll want to use the name server 215 00:15:34.759 --> 00:15:35.259 method. 216 00:15:35.720 --> 00:15:46.115 If you're using the a record method in this case, then you'll set up your emails from your GoDaddy or Network Solutions or whoever else the domain registrar is, 217 00:15:46.495 --> 00:15:49.475 for you. Alright, Rick. So, let's dive right into it here. 218 00:15:50.015 --> 00:15:55.440 So let's go ahead and focus initially on creating the default website. Right? And this is where 219 00:15:55.920 --> 00:16:04.420 some questions come up very commonly in which people add their default website before creating the actual email address. 220 00:16:04.800 --> 00:16:07.940 So let's go ahead and create the email address first, 221 00:16:08.725 --> 00:16:11.305 which is the first item that we're gonna be doing, 222 00:16:12.485 --> 00:16:16.425 on the back end of our best dog groomers NYC 223 00:16:16.885 --> 00:16:17.385 website. 224 00:16:18.005 --> 00:16:22.985 So like we stated before, what we're gonna be doing right now is creating this email account 225 00:16:23.319 --> 00:16:28.379 or email address. Alright. So to get started, let's go ahead and navigate here to emails. 226 00:16:28.680 --> 00:16:31.740 We wanna open up the option called email accounts. 227 00:16:32.199 --> 00:16:35.639 Once again, your website needs to be on a live domain. Alright? 228 00:16:35.639 --> 00:16:38.685 This won't work if you're using a stationary domain. Alright. 229 00:16:38.685 --> 00:16:41.345 So what we have to do next is simply click 230 00:16:41.965 --> 00:16:42.285 this, 231 00:16:43.085 --> 00:16:44.525 link here, this button here. 232 00:16:44.525 --> 00:16:50.079 It's gonna take us to the c panel, and it's going to it's going to open up the email accounts. 233 00:16:50.380 --> 00:16:50.880 Alright? 234 00:16:51.500 --> 00:16:55.980 So if you have already created an email account, you're gonna see this right here. 235 00:16:55.980 --> 00:16:58.399 In case you are starting from scratch, 236 00:16:58.860 --> 00:17:01.905 this is gonna be blank, basically. There's nothing gonna be here. 237 00:17:01.985 --> 00:17:07.125 So what we're going to do now is create this, this very useful new email account. 238 00:17:07.585 --> 00:17:10.005 You can do so clicking this button here. 239 00:17:10.945 --> 00:17:11.425 Right? 240 00:17:11.425 --> 00:17:17.940 So the, the domain is is going to show up right next to where we're going to create this email account. 241 00:17:17.940 --> 00:17:21.080 That's why it's so important for the website to be on a live domain. 242 00:17:21.700 --> 00:17:26.520 So some recommendations at this point. Since this is going to be the general 243 00:17:26.820 --> 00:17:30.680 email for your website, then using a generic type of email 244 00:17:31.024 --> 00:17:32.164 will do the trick. 245 00:17:32.625 --> 00:17:35.284 So some examples of this could be admin 246 00:17:35.664 --> 00:17:36.725 at your domain, 247 00:17:37.105 --> 00:17:38.725 info at your domain, 248 00:17:39.265 --> 00:17:41.205 no reply at your domain, 249 00:17:41.585 --> 00:17:42.085 contact 250 00:17:42.544 --> 00:17:43.044 at 251 00:17:43.470 --> 00:17:43.970 support 252 00:17:44.590 --> 00:17:45.890 at, those generic 253 00:17:46.270 --> 00:17:47.330 type of email 254 00:17:47.630 --> 00:17:55.250 addresses work great for this purpose. So let's go ahead and oh, let's go with hello@doggroomeryc. 255 00:17:55.875 --> 00:17:56.375 For, 256 00:17:56.915 --> 00:17:59.895 this example, I'm just gonna use a very generic, 257 00:18:00.515 --> 00:18:01.015 password. 258 00:18:02.115 --> 00:18:04.295 Just gonna retype that in here. 259 00:18:04.675 --> 00:18:07.255 It can also generate a password for you. Right? 260 00:18:07.555 --> 00:18:09.975 You can also generate a password. That's true. 261 00:18:10.830 --> 00:18:11.150 Alright. 262 00:18:11.150 --> 00:18:20.530 What we what we can have what we can do next is, either choose to for the email address to be unlimited, which means that it can receive unlimited amount of messages. 263 00:18:20.669 --> 00:18:25.330 You can switch that to have a a limit. I think, generally, you can set this to unlimited. 264 00:18:25.635 --> 00:18:28.195 I don't think there's any harm doing that. Alright. 265 00:18:28.195 --> 00:18:33.235 Let's go ahead and generate password just because the one that I created was too generic today. 266 00:18:33.235 --> 00:18:34.455 It wasn't strong enough. 267 00:18:34.755 --> 00:18:36.375 We're gonna switch that to unlimited, 268 00:18:36.755 --> 00:18:39.730 and I'm just going to uncheck this, little box here. 269 00:18:39.730 --> 00:18:45.030 It basically just sends you some, like, an welcome email with some client configuration instructions. 270 00:18:45.170 --> 00:18:48.549 But we're gonna get to that part with to that part in just a second. 271 00:18:48.850 --> 00:18:52.225 The next step is going to be click create account. 272 00:18:52.845 --> 00:18:56.785 Alright. The account hello at dog groomer NYC has been created. 273 00:18:56.845 --> 00:18:59.425 Basically, what I'm gonna do now is just click here. 274 00:19:00.525 --> 00:19:01.025 Okay. 275 00:19:01.325 --> 00:19:02.625 So just to recap, 276 00:19:03.290 --> 00:19:04.190 we have 277 00:19:04.570 --> 00:19:05.070 created 278 00:19:05.530 --> 00:19:06.429 a generic 279 00:19:06.890 --> 00:19:13.070 email account that's going to work as basically just the communication that gets sent out from your website. 280 00:19:13.690 --> 00:19:17.605 So the next step that we need to do is to ensure 281 00:19:18.304 --> 00:19:23.044 that we add this email address to the general settings of your site. 282 00:19:23.265 --> 00:19:28.164 The the reason why we wanna do that is because when we add it to the general settings of your website, 283 00:19:28.465 --> 00:19:29.205 that becomes 284 00:19:29.590 --> 00:19:34.730 the email address for your website. So let's go ahead and copy the email address that we created. 285 00:19:34.870 --> 00:19:37.850 Let's go ahead and jump back to the Brilliant Directories 286 00:19:38.710 --> 00:19:42.250 back end. What we wanna do now is navigate to the settings, 287 00:19:43.045 --> 00:19:44.425 general settings section, 288 00:19:45.285 --> 00:19:46.905 and we're going to update 289 00:19:47.525 --> 00:19:50.885 the default website email to the new one that we just created. 290 00:19:50.885 --> 00:19:55.145 So let's go ahead and replace the sample app with the new one that we created, 291 00:19:55.620 --> 00:20:00.920 And let's go ahead and move right here to the next field that we have, which basically states 292 00:20:01.300 --> 00:20:05.320 what's the email domain that you wanna keep using for your website. 293 00:20:05.540 --> 00:20:08.360 In this case, it's gonna be everything that's after 294 00:20:08.820 --> 00:20:14.255 the at symbols. We're just gonna copy that. I'm gonna go ahead and place it right here. Okay. 295 00:20:14.794 --> 00:20:16.415 Save those changes now. 296 00:20:16.955 --> 00:20:17.355 Perfect. 297 00:20:17.355 --> 00:20:23.275 And I think it's important to know that default website email address, that's basically the fallback email address that gets sent. 298 00:20:23.275 --> 00:20:37.309 For example, when members receive their welcome emails after signing up, when automated lead emails go out, essentially any automated emails that your website's going to be sending to recipients, it's going to use this default website email address. 299 00:20:37.370 --> 00:20:38.990 And that's kind of why we recommend 300 00:20:39.544 --> 00:20:45.645 using, something generic that can just represent, you know, general support or activity from your website. 301 00:20:46.025 --> 00:20:49.645 Just to recap what Rick was saying, here are just like five or six examples 302 00:20:50.025 --> 00:20:51.625 of some generic ones that we like. 303 00:20:51.865 --> 00:20:55.390 Maybe you have have your own, but you can use hello, info, no reply, contact, 304 00:20:55.850 --> 00:20:57.290 support at, or admin at. 305 00:20:57.290 --> 00:21:02.830 Those are just some very common ones that you could and and should use for the default website email address. 306 00:21:03.610 --> 00:21:06.970 Alright. So we have already created the email account. 307 00:21:06.970 --> 00:21:10.955 We have successfully added this email account to the general settings. 308 00:21:11.335 --> 00:21:16.154 The next logical step is to access the inbox and view all my correspondence. 309 00:21:17.495 --> 00:21:17.995 Alright. 310 00:21:18.534 --> 00:21:22.750 So one way to do it I'm actually gonna show you two ways. I'm gonna show you the first one. 311 00:21:23.070 --> 00:21:28.350 I don't wanna confuse anyone, but we're gonna start basically from the same place that we started before. 312 00:21:28.350 --> 00:21:31.410 So if I go to emails and if I go to email accounts, 313 00:21:32.270 --> 00:21:36.895 I'm also going to click where it says add email address. But, again, I don't wanna confuse anyone. 314 00:21:36.895 --> 00:21:42.274 What I'm gonna be showing you at this point is how to access the email account that we just created. 315 00:21:42.335 --> 00:21:45.315 Just go ahead and click on that button, edit email addresses. 316 00:21:46.660 --> 00:21:47.160 Alright. 317 00:21:47.300 --> 00:21:52.580 So when you have, again, created the email account, you're gonna see the email account here. 318 00:21:52.580 --> 00:21:56.840 And we'll the option that we're looking for is this one called access webmail. 319 00:21:57.460 --> 00:21:58.600 Webmail basically 320 00:21:59.125 --> 00:22:04.804 gives you the option to choose three different clients that you can use to check your inbox. 321 00:22:04.804 --> 00:22:07.784 I'm gonna go ahead and click access webmail here real quick. 322 00:22:08.485 --> 00:22:09.945 Those three options 323 00:22:10.325 --> 00:22:13.625 are Hordy, round cube, and square o mail. 324 00:22:13.789 --> 00:22:17.730 So you you can go ahead and choose which you wanna use, right, by default. 325 00:22:18.110 --> 00:22:25.409 I'm just gonna go ahead and set this one as the default one, and I'm gonna go ahead and access it just by clicking on the icon. 326 00:22:26.485 --> 00:22:27.544 So there you go. 327 00:22:28.005 --> 00:22:30.424 As you can see here, I'm in the inbox 328 00:22:30.885 --> 00:22:34.505 for hello@darkgroomernyc.com. 329 00:22:34.644 --> 00:22:39.144 K. Perfect. So that's going to be one way in which you can go ahead and check 330 00:22:39.510 --> 00:22:43.830 what's, what's happening in your inbox. Right? So it does require some steps. 331 00:22:43.830 --> 00:22:47.290 You need to go to emails, email accounts, add an email address, 332 00:22:47.910 --> 00:22:49.050 and then just choose 333 00:22:49.430 --> 00:22:54.790 the access webmail option that we have there. And just to note, like, that's a super admin way. 334 00:22:54.790 --> 00:22:58.705 Like, if you're the owner of the site, you can then quickly log in to anyone's, 335 00:22:59.085 --> 00:23:02.545 any of your staff's inboxes there with with one click. 336 00:23:03.085 --> 00:23:05.905 And then also, now that you're logged into here, 337 00:23:06.285 --> 00:23:10.720 you can both view inbox emails and you can also compose emails from here. 338 00:23:10.720 --> 00:23:13.060 The second method that I'm gonna show everyone, 339 00:23:13.520 --> 00:23:14.980 how you can access webmail. 340 00:23:16.160 --> 00:23:19.700 I just, moved over to the back end of Briand directories. 341 00:23:20.160 --> 00:23:22.100 Click here where it says visit website. 342 00:23:22.755 --> 00:23:24.135 So I would say a shortcut 343 00:23:24.915 --> 00:23:26.615 in order to access your 344 00:23:26.915 --> 00:23:32.215 webmail account, it's going to be by going to your domain slash webmail. 345 00:23:33.955 --> 00:23:35.095 And there you go. 346 00:23:35.419 --> 00:23:44.000 What this will allow you to do is to use the email address that we created, hello@douggroomernyc.com. 347 00:23:44.059 --> 00:23:47.600 I didn't learn the password myself. It's a very strong password. 348 00:23:48.475 --> 00:23:52.815 I kinda forgot it. I'm I'm sorry about that. So, basically, just add a password 349 00:23:53.274 --> 00:23:59.534 right here, and you're going to eventually just end up logging in to the same email inbox that we saw before. 350 00:23:59.929 --> 00:24:02.830 Perfect. So that would be a method where, your individual 351 00:24:03.450 --> 00:24:05.630 users would log in to their their inboxes. 352 00:24:06.730 --> 00:24:07.450 Exactly correct. 353 00:24:07.450 --> 00:24:13.309 That's the way in which you can access your inboxes without the need of accessing Brilliant Directories 354 00:24:13.690 --> 00:24:14.350 back end. 355 00:24:14.655 --> 00:24:17.615 Perfect. Alright. So we know how to create the email account. 356 00:24:17.615 --> 00:24:22.115 We know how to assign it as the general default, email address for the site. 357 00:24:22.255 --> 00:24:23.715 We know how to view the inbox. 358 00:24:24.175 --> 00:24:27.870 Now here's something that comes up pretty often as well as is forwarding this email. 359 00:24:28.910 --> 00:24:32.670 Correct. Because or or because the re the reason why, 360 00:24:32.990 --> 00:24:35.570 a lot of people are interested in creating email forwarders 361 00:24:35.870 --> 00:24:37.890 is so that you don't have to go in 362 00:24:38.270 --> 00:24:41.730 different inboxes and check all your correspondent and all correspondence 363 00:24:42.030 --> 00:24:43.010 in all those 364 00:24:43.425 --> 00:24:43.925 different 365 00:24:44.305 --> 00:24:47.605 inboxes. You can go ahead and set up an email folder and then receive 366 00:24:47.985 --> 00:24:54.485 on your main personal email any correspondence that's also being sent to those other email accounts that you created. 367 00:24:55.390 --> 00:25:01.970 Fortunately, the way we set that up is super easy, and I'm also gonna be happy to show you guys how to set this one up. 368 00:25:02.830 --> 00:25:06.690 Alright. Let me jump back to brilliant directories here, back end. 369 00:25:07.150 --> 00:25:10.929 I'm going to start from the dashboard so that everyone is on the same page. 370 00:25:11.535 --> 00:25:16.995 What you wanna do is navigate to the email section. You wanna click email accounts. 371 00:25:17.455 --> 00:25:25.475 Now this time, instead of clicking on add email addresses, we're going to click on the one to the right that says add edit email forwarders. 372 00:25:25.760 --> 00:25:27.220 Go ahead and click on that one. 373 00:25:27.760 --> 00:25:32.900 Basically, a forwarder, what it will do is receive the email and identify 374 00:25:33.440 --> 00:25:37.520 alright. So this email, I need to forward it to this other email account. Alright. 375 00:25:37.520 --> 00:25:40.260 Let's go ahead and click here where it says add forwarder. 376 00:25:41.135 --> 00:25:42.434 Alright. The address 377 00:25:42.815 --> 00:25:44.835 to forward. So this 378 00:25:45.135 --> 00:25:49.635 is the, the email the the email address that's going to receive the first message. 379 00:25:49.695 --> 00:25:51.715 So in this case, it was hello. 380 00:25:52.095 --> 00:25:54.909 Right? Hello@doggroomersnyc.com. 381 00:25:54.909 --> 00:25:57.890 And then where you want those emails to end up. 382 00:25:58.110 --> 00:26:05.090 So let's say, you want those to end up at rick@brilliantdirectories.com. 383 00:26:05.355 --> 00:26:07.054 K? So this means that 384 00:26:07.515 --> 00:26:09.855 if once I create this forwarder, 385 00:26:10.955 --> 00:26:14.554 emails coming into hello@doggroomersnyc.com 386 00:26:14.554 --> 00:26:15.695 are going to automatically 387 00:26:16.075 --> 00:26:18.635 end up at rick@brilliantdirectories.com. 388 00:26:18.635 --> 00:26:20.415 Let's click add forwarder here. 389 00:26:20.539 --> 00:26:24.000 And what's really nice is the email will still go to the hello at inbox. 390 00:26:24.059 --> 00:26:31.020 And in addition to that, it will also be forwarded to the, the email the forward email that you've defined here as well. 391 00:26:31.020 --> 00:26:37.505 So if you have lots of different staff or managers, sometimes you may not just need to set up an individual email from them. 392 00:26:37.505 --> 00:26:38.885 You could just set up forwarders, 393 00:26:39.424 --> 00:26:42.065 if it's just about getting notifications and things like that. 394 00:26:42.065 --> 00:26:45.765 If they don't actually need to reply to those emails and it's just about receiving notifications, 395 00:26:46.385 --> 00:26:52.120 forwarders are a great tool to use for that. Correct. And very important, this is optional. Right? 396 00:26:52.120 --> 00:26:54.520 You don't have to do this in order to get your emails to work. 397 00:26:54.520 --> 00:26:57.660 This is just in case this works for your own email setup. 398 00:26:58.200 --> 00:26:58.600 Alright. 399 00:26:58.600 --> 00:27:07.315 So that's the third thing that we wanted to talk about, which was how to create those email folders, make sure that any email correspondence that you're receiving, 400 00:27:07.775 --> 00:27:12.595 doesn't go unnoticed because you're gonna be receiving it on your mail main personal account. 401 00:27:12.895 --> 00:27:13.955 Now the fourth 402 00:27:14.415 --> 00:27:17.395 thing that we also wanted to talk about, it's also optional, 403 00:27:17.929 --> 00:27:20.190 but this is where it becomes really interesting. 404 00:27:20.330 --> 00:27:26.169 Because what I showed you guys before were the different web mail clients. Right? So we saw Hordy. 405 00:27:26.169 --> 00:27:28.910 We saw RoundCube. We saw SquareMail. 406 00:27:29.530 --> 00:27:33.630 But what if you wanna use the mail app on your iPhone? 407 00:27:33.845 --> 00:27:36.665 How to set it up so that I can also check my correspondence 408 00:27:37.125 --> 00:27:40.745 not only by going to to slash webmail, but also, 409 00:27:41.205 --> 00:27:45.145 using my own type of device, right, to check this out? 410 00:27:45.205 --> 00:27:49.145 What's really cool about this is I I have an inbox, and I actually manage, 411 00:27:49.730 --> 00:27:51.110 six different email addresses, 412 00:27:52.050 --> 00:27:55.650 just for different departments from from the business from that one, 413 00:27:55.970 --> 00:27:57.510 inbox. I just choose 414 00:27:57.810 --> 00:28:00.930 who I wanna send emails from when I'm composing an email. 415 00:28:00.930 --> 00:28:04.470 So if you do have a personal inbox like a Gmail or Outlook, 416 00:28:04.845 --> 00:28:15.424 this is a great method to also include your business email in there, and when you're composing emails, you can choose for those emails to be sent from the business email address, 417 00:28:15.804 --> 00:28:19.850 if you wanted to do so. So, Rick, let me pass the controls over to you, 418 00:28:20.470 --> 00:28:23.370 and, you can kinda show us the quick and easy way to do this. 419 00:28:24.149 --> 00:28:24.649 Okay. 420 00:28:25.350 --> 00:28:31.115 So this has to be set up on a per email account basis. Alright? So we 421 00:28:31.655 --> 00:28:37.435 we have to, again, do the all the process that we've done so far of creating the account, making sure that those exist. 422 00:28:37.735 --> 00:28:38.055 Right? 423 00:28:38.055 --> 00:28:42.955 And then what we're gonna do is hit the same button that we've clicked a couple of times already tonight. 424 00:28:43.095 --> 00:28:44.475 We're gonna click on that one 425 00:28:45.289 --> 00:28:46.669 because what we're after 426 00:28:47.450 --> 00:28:47.950 are 427 00:28:48.409 --> 00:28:48.909 these 428 00:28:49.450 --> 00:28:52.270 options that we see here, which says connect devices. 429 00:28:52.809 --> 00:28:53.130 Alright? 430 00:28:53.130 --> 00:29:01.055 Again, this needs to be done on a per email account, which means that if I do it for this one, it won't do it automatically for this other one. 431 00:29:01.055 --> 00:29:02.835 I need to do it each one. 432 00:29:03.455 --> 00:29:05.955 So let's go ahead and click here which says connect devices. 433 00:29:07.055 --> 00:29:14.740 And what we have here are all the instructions that you need to follow in order to set this up depending on what device you wanna use. 434 00:29:15.120 --> 00:29:17.940 I think the key with this with the connecting devices is, 435 00:29:18.400 --> 00:29:23.140 there's infinite number of, devices or or programs you can connect an email address to. 436 00:29:23.280 --> 00:29:25.700 Basically, they all have their own steps and instructions 437 00:29:26.080 --> 00:29:28.715 to connect an email address, to them. 438 00:29:28.934 --> 00:29:33.595 But the information that you'll need to plug and fill in is on this page, essentially. 439 00:29:33.735 --> 00:29:35.434 So whatever their configuration 440 00:29:35.735 --> 00:29:36.635 steps are, 441 00:29:37.174 --> 00:29:38.054 99% 442 00:29:38.054 --> 00:29:41.820 of the time, the information on this page, which looks like Chinese to me, but, 443 00:29:43.260 --> 00:29:45.520 all you have to do is see what they're asking 444 00:29:45.980 --> 00:29:46.780 for you to, 445 00:29:47.420 --> 00:29:51.520 include in the configuration and then just copy and paste those values here. 446 00:29:52.059 --> 00:29:55.920 Really, the most important things are the username and the password. Obviously, the password's 447 00:29:56.385 --> 00:29:57.185 not listed here. 448 00:29:57.185 --> 00:30:00.705 So when you're creating your password, just make sure you save it in a secure place. 449 00:30:00.705 --> 00:30:03.845 So when you wanna connect it, to another device or program, 450 00:30:04.225 --> 00:30:09.605 you can just quickly put the, username and password and then follow the rest of the instructions here as well. 451 00:30:10.150 --> 00:30:16.070 I must say that the iPhone setup is super, super easy to do. So, yeah, great feedback there. 452 00:30:16.070 --> 00:30:19.590 Keep in mind, this step is also optional. You don't have to configure this. 453 00:30:19.590 --> 00:30:21.530 You can always keep on using webmail. 454 00:30:21.945 --> 00:30:22.684 Thank you, 455 00:30:23.144 --> 00:30:29.005 Jason. Alright. Good stuff there. Let's see. I'm sure we're gonna have a question or two about this. 456 00:30:29.065 --> 00:30:33.644 Let's see who's got their hand up here. Alright. We got a good friend here, 457 00:30:34.309 --> 00:30:38.250 Ryan. I'm gonna unmute your mic. Yeah. I got it. Hey. How's it going today? 458 00:30:38.630 --> 00:30:41.750 Good. We have a good evening. The email thing was a really good question. 459 00:30:41.750 --> 00:30:44.170 I haven't messed around with it yet because I'm still starting, 460 00:30:44.710 --> 00:30:47.610 my site, but I am using the MX 461 00:30:48.775 --> 00:30:49.275 records, 462 00:30:50.455 --> 00:30:52.695 sharing because I have my own email, service. 463 00:30:52.695 --> 00:30:56.395 So I have the MX record records shifted up there, and it's working fine. 464 00:30:56.615 --> 00:30:59.975 I'm getting my email through my domain even, you know, with with it hooked up. 465 00:30:59.975 --> 00:31:05.309 So everything's working fine. But I haven't I haven't sent sent emails from the actual website yet. 466 00:31:05.309 --> 00:31:12.049 So if I'm using the MX records and it's forcing all my email off from the b d site through the cPanel to my own email 467 00:31:12.429 --> 00:31:17.655 software, will it still send from that email address from the BD site perfectly 468 00:31:18.195 --> 00:31:20.595 fine? Great, great question. So those are, 469 00:31:21.075 --> 00:31:23.975 like, you can consider them like system or transactional 470 00:31:24.275 --> 00:31:24.775 emails. 471 00:31:25.235 --> 00:31:29.255 And the BD platform, even though the the MX records are routing, 472 00:31:29.555 --> 00:31:30.455 somewhere else, 473 00:31:30.870 --> 00:31:40.570 the system emails that are sent to your members when they sign up and all when they receive leads, they'll still come from the email address you define in your the the general settings of your site. 474 00:31:40.950 --> 00:31:44.410 Okay. And and that's not something that the, I guess, get 475 00:31:44.790 --> 00:31:45.290 blocked 476 00:31:45.634 --> 00:31:49.894 easier because the the domains or or however that transfers to the Internet 477 00:31:50.274 --> 00:31:56.835 knows it's not really coming from the, MX resident domain server, I get, because it's coming from a third party or something. 478 00:31:56.835 --> 00:31:58.610 Does that make sense? Yeah. Yeah. 479 00:31:58.610 --> 00:32:07.269 The system is smart enough to know as long as it's the domain that's that your site is connected to, it can use it it can send the it'll send system emails 480 00:32:07.649 --> 00:32:10.695 from whatever email address you define in your general settings. 481 00:32:10.695 --> 00:32:15.195 So it's not gonna create any conflicts that you're using a third party for your emails or anything like that. 482 00:32:15.735 --> 00:32:16.534 Okay. Yeah. Great. 483 00:32:16.534 --> 00:32:21.534 I was just wondering for spam protector filtering if there's if that caused an issue down the road, but Gotcha. 484 00:32:21.735 --> 00:32:23.514 Thanks. Okay. Good question there. 485 00:32:23.899 --> 00:32:28.940 Alright. Yeah. I saw another r name up there, Ross. I'm gonna unmute your mic here. Hey, Ross. 486 00:32:28.940 --> 00:32:30.000 How's it going today? 487 00:32:30.380 --> 00:32:31.519 Yeah. Great. Thanks. 488 00:32:32.299 --> 00:32:35.120 Just a quick question. Can an admin 489 00:32:35.659 --> 00:32:38.000 change the email of a member? For example, 490 00:32:38.644 --> 00:32:42.644 they gave the wrong email address when they signed up and wanna correct it. 491 00:32:42.644 --> 00:32:45.865 And I know it's it impacts their user login. 492 00:32:46.485 --> 00:32:49.865 But can we do that, or do we have to recreate the member profile? 493 00:32:50.565 --> 00:32:53.910 You can certainly do that. Let me show you, an example real quick. 494 00:32:53.910 --> 00:32:59.210 So, yeah, if I mean, let's just test it out real quick now. This is a sample site we have here. 495 00:32:59.910 --> 00:33:03.290 So if we if we click on the quick edit, if you scroll down, 496 00:33:03.590 --> 00:33:06.250 here's the email address. Let's just change this to Jason. 497 00:33:07.264 --> 00:33:09.764 Yep. And then, let's save the changes. 498 00:33:11.105 --> 00:33:13.684 Okay. Now let's close it and reopen it. 499 00:33:17.264 --> 00:33:18.884 Yeah. It shows Jason here. 500 00:33:20.260 --> 00:33:23.880 And and that's one that's one way Ross. The second way is 501 00:33:24.260 --> 00:33:26.760 you can log in as the member 502 00:33:27.300 --> 00:33:30.600 because you're you are the owner of the site, and you can certainly 503 00:33:32.005 --> 00:33:37.445 fill in this field here email sent to and change it to whatever you'd like. Okay. 504 00:33:37.445 --> 00:33:42.345 All I really need to know it can be done without too much effort. Yes. 505 00:33:43.445 --> 00:33:45.930 Yes. Alright. Good question there. Thank you so much Ross. 506 00:33:46.330 --> 00:33:49.550 Alright guys, thank you so much for joining us this webinar Wednesday. 507 00:33:49.610 --> 00:33:51.630 It was great to be with you here today. 508 00:33:52.170 --> 00:33:54.990 Rick, thank you so much for such a great presentation. 509 00:33:55.050 --> 00:34:01.045 Lots of lab updates this week, the week before, and join us for next week's webinar seven days from now. 510 00:34:01.265 --> 00:34:03.125 We'll have some more awesome topics. 511 00:34:03.345 --> 00:34:06.545 And if you haven't already done so, please take a moment to join our Facebook group. 512 00:34:06.545 --> 00:34:10.305 You can head on over to brilliantdirectories.com/Facebook. 513 00:34:10.305 --> 00:34:13.525 If you still have some questions, we can continue the conversations there. 514 00:34:13.691 --> 00:34:18.591 And on behalf of myself, Rick, and David, thank you so much for joining us this webinar Wednesday. 515 00:34:18.811 --> 00:34:21.711 Have a great day and a brilliant week. Take care, guys.