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Alright, gang. Let's get started. Welcome.

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Those of you joining us today, it is really, really great to be with you here in a new reenergized

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2020.

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Lots of great stuff coming down the pipeline.

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If you're joining us for the first time, I am Jason there on the left, and we're lucky to be joined by David Rockland, the digital strategist here at Brilliant Directories.

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David, thanks for taking the time to join us today. Absolutely.

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Welcome everybody to the big webinar 80 kicking off the new year with a big webinar number there.

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It's great to be with you again here after a brief holiday hiatus.

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Awesome. Thank you. Yeah.

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We just, we all needed a little bit of downtime, but I think we got a lot of good quiet work done.

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You know, when you're kind of alone and you could focus on things,

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that you've been wanting to get done for a long time, it's nice to have that small break, so you could really hone in on those things.

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I always like to mention if you're not already a member of our Facebook group, please join us there.

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You can head on over to brilliantdirectories.com/Facebook,

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and we can continue the conversations in between

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webinar Wednesdays. Lots of great constructive topics being discussed in there.

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I'm in there myself and I'm learning every day how people are using their Brilliant Directories websites in new and exciting ways.

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So if you haven't already done so, take a moment.

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You can join us at brilliantdirectories.com/facebook.

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And for those joining again for the first time, welcome to webinar Wednesdays.

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We know we had a lot of new users sign up to the platform.

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A lot of people are excited about their ideas, and it's great to be with you here on webinar Wednesdays.

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This is a great platform and channel for us to talk about marketing strategies

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to grow your online community.

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You know, these days it's very easy to just flip a switch and get a website online, but actually invigorating it with a pulse, and energizing it with the legs, and and attraction it needs to grow, does require a little bit of strategy.

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So we like to cover things about like how to increase your website traffic, converting visitors into members.

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Sometimes we'll talk about the features of the platform,

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and how you can utilize them to encourage members

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to get activated on your site.

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And that's something we'll talk about today as well.

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And one of my favorite things to discuss is actually improving your websites navigation.

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I'm a big advocate that a simple

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navigation directs the visitor or potential member to the places

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you want them to go on your website, and that can really help in increase conversion rates.

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So if you have questions on any of these topics or or similar topics, please save them.

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We'll try to get to as many of them as possible in this webinar.

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And if by chance we miss any of your questions, please join us in that Facebook group there.

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Alright. And just some fun stats. I wanna say happy new year to everyone.

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I think BD is pushing close to almost ten years since initial conception of the begin earliest, earliest stages.

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So it's been almost a decade, that we've been working on this project.

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And here are some stats from 2019

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that are just kind of fun to review.

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And you yourself as, you know, owning your own website, you have your own milestones and achievements that you need to celebrate as well.

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So it's important to take a step back,

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celebrate the small wins, and then make a plan to incrementally make good progress this year in 2020.

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So on the BD side here, we answered and resolved nearly 30,000

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support tickets that came into our system from the entire community.

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And really it's our pleasure to help the community with the support tickets. We learn,

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when things are reported sometimes, we're able to improve.

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And of course, every time we receive a support ticket, we know that behind that support ticket is someone who's working really, really hard to try to push their project forward.

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So we know where you're coming from, and we do appreciate you guys communicating

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with our team and working with us as you know, we work to make the platform better for everyone.

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Also, the Facebook group doubled in size last year. I think we started with about 1,500 or 1,600

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Facebook group members and we ended up with just over 3,200.

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And it's great to see all the new faces in there and lots of great engagement going on.

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And then from the developer side, you know, we love to share the BD lab updates.

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We can't cover everything but I checked out our change logs and all the weekly software updates that we post and there were nearly 1,200,

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new updates,

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features, releases, and fixes last year in 2019. So that's a great great number there.

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And then we have all our 79

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webinar replays online in our blog.

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And then also, we now have just over 60 add ons for those of you that are members of the VIP add ons club.

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And there's a good handful of add ons coming down the line, in the next month or so.

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So we'll be able to present on those as soon as they are, released.

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So thank you guys for a great 2019 and we are looking forward to an awesome 2020.

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And mentioning updates, let's dive into some of the noteworthy

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BD Lab updates that we have to share. I'll dive right into this since it's a it's a quick list here.

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One of the first ones is

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the method that members would upload their profile photos and logos.

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It was fine but

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the way that it was is it was confusing how to go to the next step of setting up their profile.

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So we've now turned adding a profile photo into a pop up, so it's very clear that they need to complete that action.

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And let me actually show you what I'm referring to there.

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So let me go to a profile that I have here and let me actually delete this image.

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So before

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I would click this button, upload photo, and everything would happen right here on this page.

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The confusion was there is a continue to the next step button here.

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So it was kind of unclear, not always but to certain users. So thanks to your recommendations.

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We've now turned this into a pop up

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And you get this pop up on your screen. It works really good on phones also.

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You can select your image and you do all your cropping, in the pop up here.

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And then when you when you need to continue, you click crop and upload images.

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So there's no confusion as to you're definitely saving the photo and you're going to the next step.

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So you just click crop and upload image,

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and it'll go ahead and, and save the image. So it's a lot clearer.

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That same process works for the profile photo, the logo, and also the profile cover photo if you guys have that.

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The next one is an add on enhancement. We have the profile,

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analytics

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that shows your members how many profile views they receive, how many times their phone number is clicked on their profile page.

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And this again was a recommendation from the community. We wanted to see how many

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views each of their posts received.

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So if a member is publishing an event or a coupon or a classified listing,

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now the member can see how many raw

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views their posts have received. And let me quickly show you where they can find that.

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So if you have a member,

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they can go to any one of their posts, and this is just a sample site.

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So in this case, they're looking at their,

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classifieds.

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There is now a column here called views, and this is a site that we play around with so there's no views.

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But let's go ahead and view

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these posts. Let's just open these up here. And if we refresh the page, these should switch to one.

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So it's not retroactive.

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It's not gonna go from the past, but moving forward now, any of the existing posts or new posts

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your members create, they'll be able to see how many views their posts receive.

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And also let me show you which, add on that one is connected to,

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and I'll share a link in the chat as well.

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So it's the member profile analytics.

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So this one before it would track member profile views like I said, clicks to the member's website.

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All those things that already tracked, now it will show you how many views the member's posts receive.

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And I think the next thing we wanna do with this add on

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is,

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when you're in the admin, this is for the member to see,

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but we can certainly and I think it'll be our next move with this is when you're looking at the posts in the admin area,

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is including that statistic

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here as well, for the owner of the website, the admin of the website to also know very quickly how many views a post has received.

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But for now, it's there for your members. You can let them know. It's a great selling tool.

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If your members wanna know if if what they're doing on your site is even getting any engagement, if it's worth their time.

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So if someone is potentially thinking about canceling and your site does involve your members publishing content to the site, user generated content,

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then that's a great way to show them the value that they're getting from your site.

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Alright. This one is more of a of a convenience for those who want it and those who don't want it.

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Up until now, the the default

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email address of the website would always receive

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a copy of the welcome email

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new members receive when they sign up. It's a great I like it.

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It's a great way to know instantly when you're getting new member sign ups whether it's free sign ups or paid sign ups.

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If you didn't wanna see it, those emails you would basically have to set up a filter in your Gmail or Outlook and just tell it to automatically archive or delete those

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those emails.

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But now there is an option that you can choose if you wanna copy the the admin on new member sign

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ups. And let me show you where you can do that.

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So this would be in the finance tab under the membership plans, and you would actually do this on a per membership level basis.

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So let's use the premium plan as a as an example

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here. Let's edit this.

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So what's really cool is if you guys didn't know this, when your members sign up, you can actually choose what email they receive

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immediately after signing up. And similarly,

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when a member upgrades to a certain membership level, we can see here on the right, you can actually have a welcome email that welcomes them to the new upgraded membership level that they've

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opted for. And underneath here, we could see the checkbox,

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send copy of email to default website email address. So this will be turned on by default.

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It'll be checked by default because that was the

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standard

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functionality.

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But if if these emails bug you or you don't need to see them, you can certainly turn these off here for your membership levels and that'll save you a little bit of resource usage on the emails that are being sent out from your website.

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And you can do that for each membership

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level. Alright.

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And the next one is and I actually shared this in a Facebook live video we did a few weeks ago.

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You now have an option to hide the home page hero section

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on mobile devices. And first let me start out by showing you what the hero section is.

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And it's probably one of the first things we all edit when we start working on our websites.

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It's this section up here. It has the background image.

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Many of us use a search module here or we put some buttons that people need to click.

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But this is the hero section,

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of our websites on the home page.

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And,

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you know, a lot of us you know, app development is very expensive. So

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the fact that brilliant directory sites are mobile responsive is a huge incentive,

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and because it does provide a great experience on mobile.

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And part of a good experience on mobile is actually picking and choosing certain things to hide that aren't really necessary for the mobile experience.

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Just because on mobile the real estate on people's devices is so much more valuable,

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scrolling is a lot harder, so we really just want to have the basic elements

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that a mobile user would need. And again, this hero section,

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is great.

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Sometimes you want it on mobile, you have a lead form there, or you wanna start off the the experience on mobile with the search you have here, or the big title you have here.

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But some cases you may not want this on mobile. So let me show you where this setting is.

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You would wanna go to your

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settings and design settings.

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And a section we're all familiar with would be the homepage layout.

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And over here in the homepage search settings,

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if we scroll down,

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there is now an option to hide on mobile yes or no.

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So actually, let me toggle this to no, and we can see what it looks like on mobile

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with with not hiding it on mobile, and then let's see what it looks like hiding it on mobile.

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Alright. Let's refresh the screen.

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And on Firefox, you could do control shift m,

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and it takes you into like a mobile view here.

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So as we get smaller and smaller,

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this becomes our mobile view. And certainly, you may want this this hero section on your mobile.

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It's totally up to you.

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But let's say you didn't want it. Let's say it's

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just extra space that you don't need filled.

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Let's turn on the hide on mobile, set that to yes, and save the changes.

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And I'll actually make this wider.

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Alright. Let's refresh the page.

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Okay. And let's start shrinking down the screen.

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So now we could see it's gone. Let's actually see exactly where it went. It hides itself

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Right there. So now it's just showing the rest of the the elements that we had on our homepage.

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You might be streaming coupons, you might be streaming your top level or sub level categories,

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you might be streaming events.

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So you're just you're cutting out something that may or may not be necessary on your site.

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And again you can you can decide that.

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And to take it a step further, we've had these settings for a while, but they're also worth mentioning now.

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You can also choose if you wanna hide certain elements in your header area and just to show a stark difference here, I'll hide the logo and this search module here as well.

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So if we go to the design settings

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and go to header design,

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there's a small suite of mobile view options here.

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For example, you can hide the entire header section,

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just the website logo,

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the mini nav links or the search. In this case, let's hide the entire header section.

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Alright. Give that a second to save and we'll refresh the page.

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So now we have our compact menu here.

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So it's a mobile friendly menu that pops up, and then it goes right

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into,

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this the member search pages. And if we actually go into

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search page, let's go to how it works actually.

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So this is our how it works page.

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We can go to a member's profile page,

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and we can see that the header is not there. So

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I think it adds a little nice touch there to hide the header on mobile.

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If you don't have anything really essential that needs to be there on a mobile view, you may want to choose to to have those elements hidden or just a few of those elements

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hidden.

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And

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second from the bottom here, quick filter when editing membership levels.

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I thought this was worth mentioning just because there are so many settings

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for our membership plans. This makes it a lot easier to find settings.

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And if you're just searching by keyword, you can probably find new settings that you didn't know existed before.

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So this is also in the finance section,

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membership plans.

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And when you're editing a membership level, stick with the premium.

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You know, there's different tabs here, and inside of the tabs, there's a wealth of of settings and and features here to take advantage of.

218
00:15:44.430 --> 00:15:46.750
Sometimes it could be hard to find stuff.

219
00:15:46.750 --> 00:15:51.250
So now in case you didn't notice it, there is a search by keyword here.

220
00:15:51.630 --> 00:15:53.570
So let's just search for the word redirect.

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00:15:55.470 --> 00:16:02.585
And it removes the tabs that don't have the word redirect in it, and it just keeps the settings that do have the word redirect in it.

222
00:16:02.585 --> 00:16:03.725
So it's really useful.

223
00:16:04.265 --> 00:16:06.045
If I search for things like badge,

224
00:16:07.065 --> 00:16:07.885
or login,

225
00:16:08.665 --> 00:16:12.900
I can find the settings that relate to those to those things.

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00:16:12.900 --> 00:16:22.440
So, if you're having if you're fumbling around, you know the keyword that you're looking for, you don't know the tab that it's in, you may want to choose to use that keyword search filter up there.

227
00:16:23.380 --> 00:16:28.235
And then lastly, this one was also highly recommended by the Facebook group.

228
00:16:28.295 --> 00:16:34.155
We do have the member badge add on. It allows you to assign a membership badge image,

229
00:16:34.935 --> 00:16:40.875
to a membership level. And let me log in to explain what this is. You now have a third badge

230
00:16:42.350 --> 00:16:47.170
And what that badge allows you to do is if you're using this section,

231
00:16:47.470 --> 00:16:50.050
which encourages members to put this image

232
00:16:50.510 --> 00:16:53.330
on their website and links back to their profile,

233
00:16:54.030 --> 00:16:55.730
before you couldn't really customize

234
00:16:56.030 --> 00:16:56.690
this image

235
00:16:57.105 --> 00:16:59.024
on a per membership level basis.

236
00:16:59.024 --> 00:17:02.805
You could only go to the general settings and just change this image

237
00:17:03.185 --> 00:17:05.125
for all the members on the website.

238
00:17:06.145 --> 00:17:10.804
But now when you have the member badge add on, this is a third new image

239
00:17:11.220 --> 00:17:16.260
for a specific membership level that you can assign the image that you want this to be here.

240
00:17:16.260 --> 00:17:18.919
So maybe you you give your member certifications

241
00:17:19.299 --> 00:17:23.880
and things like that, and you have an image you want your members to place on their company website.

242
00:17:24.905 --> 00:17:29.225
You can certainly add that here. So let me first show you where the general setting is.

243
00:17:29.225 --> 00:17:33.005
This is the image you would choose for it to apply to all members.

244
00:17:34.105 --> 00:17:36.525
The member badge image here.

245
00:17:36.890 --> 00:17:40.490
So you could you can add a custom one here. It'll apply to all your membership levels.

246
00:17:40.490 --> 00:17:44.510
However, if you want a unique one for one of your specific membership levels,

247
00:17:44.810 --> 00:17:47.550
you can certainly go and edit that membership plan.

248
00:17:47.690 --> 00:17:54.435
It's in the first tab here, member dashboard badge, and you could just choose from your media library here.

249
00:17:54.655 --> 00:18:00.115
So I just put this GoDaddy Pro Plus member here just as an example. And if we save our changes,

250
00:18:02.175 --> 00:18:07.430
that badge image will now show here. And this is the image we're encouraging our members to place

251
00:18:07.810 --> 00:18:11.170
on their website. So for those of you who needed it, it's now available.

252
00:18:11.170 --> 00:18:12.950
You don't need to do any fancy customizations,

253
00:18:13.570 --> 00:18:14.950
or anything like that.

254
00:18:16.370 --> 00:18:19.430
Alright. I did explain a lot. I covered a lot here quickly.

255
00:18:20.855 --> 00:18:23.195
Dave, you've put together a really good presentation.

256
00:18:23.254 --> 00:18:28.154
We we've had this add on for quite some time, the multi location listings add on.

257
00:18:28.615 --> 00:18:36.270
And in a nutshell, it it allows members to list in more than one location that they enter with their normal contact details.

258
00:18:36.270 --> 00:18:36.770
Right?

259
00:18:37.630 --> 00:18:41.410
Correct. Yeah. We this was, I think, one of the very first add ons we released.

260
00:18:41.710 --> 00:18:48.590
So we've had it for quite a while now and realized we never really did a deep dive, video presentation on it.

261
00:18:48.590 --> 00:18:50.850
So that's what we'll be showing today,

262
00:18:51.235 --> 00:18:51.975
Kind of

263
00:18:52.514 --> 00:19:00.455
the few settings to configure when you unlock this add on and then what it looks like as a member goes through the process

264
00:19:00.755 --> 00:19:02.534
of choosing additional locations

265
00:19:02.914 --> 00:19:03.894
to list in.

266
00:19:04.919 --> 00:19:08.279
So what does this add on do? As Jason just said, it's very simple.

267
00:19:08.279 --> 00:19:11.340
It allows members to be listed and found in additional

268
00:19:11.720 --> 00:19:13.820
geographical location. So by default,

269
00:19:14.200 --> 00:19:16.220
members set their location

270
00:19:16.705 --> 00:19:19.425
and that's the only location that they can be found in.

271
00:19:19.425 --> 00:19:23.125
So there is a setting for you to set the search radius on your website.

272
00:19:23.585 --> 00:19:29.285
If a member's location is within that search radius, when a website visitors conducting a location search,

273
00:19:29.585 --> 00:19:30.725
then they will appear

274
00:19:31.120 --> 00:19:34.100
in those search results. If they fall outside of that radius,

275
00:19:34.559 --> 00:19:38.500
then they won't appear in those search results. So this add on allows members

276
00:19:38.960 --> 00:19:40.820
to choose additional locations

277
00:19:41.120 --> 00:19:43.940
to be listed in so that they appear in different

278
00:19:44.399 --> 00:19:45.779
location based searches.

279
00:19:46.725 --> 00:19:48.965
And, so it's useful for a couple people.

280
00:19:48.965 --> 00:19:52.645
It's useful not only for your members but also for your website visitors.

281
00:19:52.645 --> 00:19:53.785
For your members, obviously,

282
00:19:54.165 --> 00:19:55.305
they get more visibility.

283
00:19:55.445 --> 00:20:00.265
They can be found in all the locations that they serve and they can connect with more potential

284
00:20:00.809 --> 00:20:01.309
customers.

285
00:20:01.769 --> 00:20:06.029
So for example, maybe you have a some kind of real estate website

286
00:20:06.570 --> 00:20:08.190
and you have moving companies

287
00:20:08.570 --> 00:20:10.590
registered as members on your site.

288
00:20:10.730 --> 00:20:17.105
Moving companies, we're based here in Los Angeles, so maybe there's a moving company who's based in Los Angeles,

289
00:20:17.565 --> 00:20:19.665
but they service customers

290
00:20:20.205 --> 00:20:23.105
not only just in LA County, but also in the neighboring

291
00:20:23.405 --> 00:20:26.925
Ventura and Orange Counties. So this add on would be perfect for them.

292
00:20:26.925 --> 00:20:33.309
It would allow them to list themselves not only in LA County, but Ventura County and Orange County as well.

293
00:20:33.309 --> 00:20:34.130
So it expands

294
00:20:34.669 --> 00:20:39.570
their service area, and so they'll show up in more visitors location based searches.

295
00:20:39.710 --> 00:20:41.010
So going into visitors,

296
00:20:41.390 --> 00:20:48.445
they'll get more members in search results which will result in less empty or thin search results.

297
00:20:48.445 --> 00:20:50.145
So it could potentially

298
00:20:50.525 --> 00:20:56.910
make your website appear to be more active than it actually is if members are being listed in more than one location.

299
00:20:57.370 --> 00:21:03.150
And just overall, it allows your website to work as a better, more useful resource for your visitors.

300
00:21:04.490 --> 00:21:10.005
And as I mentioned, this add on is probably one of the simplest that we have in terms of configuration.

301
00:21:10.065 --> 00:21:11.285
There's only two settings.

302
00:21:11.745 --> 00:21:14.385
The first one is the maximum location limit.

303
00:21:14.385 --> 00:21:18.805
So you put in a number and this is the maximum number of locations

304
00:21:19.665 --> 00:21:24.005
that you're allowing a member to be listed in. So if you set that number to two,

305
00:21:24.660 --> 00:21:28.420
they will be able to list themselves in two locations instead of one.

306
00:21:28.420 --> 00:21:33.560
If you up that number to 10, then they'll be able to choose up to 10 locations to list themselves in.

307
00:21:34.020 --> 00:21:36.600
And the second option is location types.

308
00:21:36.980 --> 00:21:41.675
So here you can choose how members choose to list themselves in different locations.

309
00:21:42.375 --> 00:21:43.915
If you're an international

310
00:21:44.215 --> 00:21:44.715
directory,

311
00:21:45.335 --> 00:21:46.875
you might just want to

312
00:21:47.335 --> 00:21:51.035
limit members to choose their locations based solely on country.

313
00:21:51.650 --> 00:21:58.470
So again, if you're if maybe you're serving North America as a whole and you want to allow members to choose two locations,

314
00:21:58.770 --> 00:22:04.470
but you just wanna limit it to country, well then you can allow members to choose not just The US but maybe Canada

315
00:22:04.929 --> 00:22:05.590
as well.

316
00:22:05.905 --> 00:22:09.825
Furthermore, you can narrow that down by state, county, city, and zip code as well.

317
00:22:09.825 --> 00:22:13.605
Kinda just depends on how specific you want to allow your members to be.

318
00:22:13.905 --> 00:22:18.245
Yeah. I think, well, I think the next step here is let's let's see how it works.

319
00:22:18.880 --> 00:22:25.540
So Dave, let's actually take a step back and see what the default functionality is when members can't select additional,

320
00:22:25.919 --> 00:22:26.900
locations. So,

321
00:22:27.280 --> 00:22:30.419
we we'll stick with this sample listing that we have here.

322
00:22:30.640 --> 00:22:33.380
So this member, Stacy Smith, as an example,

323
00:22:33.995 --> 00:22:35.215
she'll come to the site,

324
00:22:35.675 --> 00:22:38.815
she'll fill out her name, her contact information,

325
00:22:39.195 --> 00:22:39.835
and then,

326
00:22:40.875 --> 00:22:44.495
the she'll also input her location. So in this example,

327
00:22:44.795 --> 00:22:45.615
she's inputted

328
00:22:46.009 --> 00:22:47.389
Beverly Hills, California,

329
00:22:48.009 --> 00:22:48.889
90210,

330
00:22:48.889 --> 00:22:50.190
just like the TV show.

331
00:22:50.490 --> 00:22:51.549
And this is

332
00:22:51.929 --> 00:22:53.309
her, I guess, headquarters,

333
00:22:53.610 --> 00:22:56.009
her her main location that she could be found in.

334
00:22:56.009 --> 00:23:00.570
So she'll only be found in searches for Beverly Hills 90210.

335
00:23:00.570 --> 00:23:02.205
But as David mentioned,

336
00:23:02.745 --> 00:23:13.320
what if this is maybe it's a lawyer, maybe they service San Francisco, Los Angeles, different cities within the state of California or multiple states or whatever the type of company it might be.

337
00:23:13.880 --> 00:23:14.860
At this stage,

338
00:23:15.399 --> 00:23:17.580
they cannot be found in additional

339
00:23:17.960 --> 00:23:20.279
location searches. So if I searched,

340
00:23:20.679 --> 00:23:21.659
anywhere besides,

341
00:23:22.279 --> 00:23:23.320
90210

342
00:23:23.320 --> 00:23:24.620
basically in a search,

343
00:23:25.399 --> 00:23:26.860
she would not be found.

344
00:23:27.645 --> 00:23:28.145
However,

345
00:23:28.845 --> 00:23:30.385
when this add on is enabled,

346
00:23:31.485 --> 00:23:38.785
you can assign it to the membership levels that have the privilege, and it is a privilege because they're gonna gain more visibility

347
00:23:39.085 --> 00:23:39.985
on your website,

348
00:23:40.285 --> 00:23:42.385
which membership levels have the privilege

349
00:23:42.860 --> 00:23:44.240
of selecting additional

350
00:23:45.020 --> 00:23:45.520
locations.

351
00:23:45.660 --> 00:23:52.320
So when this is enabled for one of your membership levels, they'll have this extra tab here called service areas.

352
00:23:53.100 --> 00:23:57.405
Now we've seen people change this text label. It's a text label. You can change it to

353
00:23:57.885 --> 00:24:01.185
something else besides the word service areas, whatever fits,

354
00:24:01.645 --> 00:24:03.505
your your website's needs.

355
00:24:04.285 --> 00:24:10.945
But in this case, this member has the ability to list in 10 additional locations. So,

356
00:24:11.610 --> 00:24:13.550
in addition to her main contact,

357
00:24:14.090 --> 00:24:16.350
details, which is Beverly Hills, she can select

358
00:24:16.650 --> 00:24:18.670
10 additional locations here.

359
00:24:19.130 --> 00:24:20.910
And as David was mentioning,

360
00:24:21.770 --> 00:24:23.550
she is limited in this example

361
00:24:23.995 --> 00:24:24.975
to only selecting

362
00:24:25.595 --> 00:24:28.095
additional cities and postal codes.

363
00:24:28.395 --> 00:24:29.135
So obviously,

364
00:24:29.755 --> 00:24:32.015
postal codes and cities are smaller

365
00:24:32.475 --> 00:24:37.595
geographical regions than states and and countries. So we're not giving them too much freedom.

366
00:24:37.595 --> 00:24:41.500
We're still telling them to choose specific locales and locations,

367
00:24:42.200 --> 00:24:46.460
and not just choosing like an entire state of California and cannibalizing,

368
00:24:47.320 --> 00:24:50.860
or or or making sure that they show up for the entire state of California.

369
00:24:51.880 --> 00:24:53.100
So in this case,

370
00:24:53.735 --> 00:24:58.295
I wanted to do a quick search, David, and then we'll go and edit these settings, just after this.

371
00:24:58.295 --> 00:25:00.395
So I wanted to go to the homepage,

372
00:25:01.095 --> 00:25:02.875
and this is a zip code for,

373
00:25:03.575 --> 00:25:06.635
Utah, Salt Lake City, Utah. So let's do a search here.

374
00:25:07.889 --> 00:25:10.549
So right now, we just have two member results

375
00:25:11.169 --> 00:25:12.629
in Salt Lake City,

376
00:25:13.250 --> 00:25:14.389
in, Utah.

377
00:25:14.769 --> 00:25:17.269
So let's actually add that ZIP code

378
00:25:18.450 --> 00:25:23.175
as one of the areas that this example member, Stacy Smith, serves.

379
00:25:23.175 --> 00:25:25.675
So we can choose the, postal code,

380
00:25:26.775 --> 00:25:30.395
or I can choose the city if I wanted to as well. I'll go ahead and do that.

381
00:25:31.895 --> 00:25:33.655
And, really, there is no other action.

382
00:25:33.655 --> 00:25:37.440
The member just needs to push the add button, and they're automatically added to this list.

383
00:25:37.440 --> 00:25:38.180
There is,

384
00:25:38.640 --> 00:25:43.380
a helpful back to dashboard link since there's no additional actions needed after this step.

385
00:25:44.000 --> 00:25:46.900
But now if we just refresh this page here,

386
00:25:48.085 --> 00:25:50.825
we now see that Stacy is also listed

387
00:25:51.365 --> 00:25:54.105
as a member who services the Salt Lake City,

388
00:25:54.725 --> 00:25:55.784
Utah area.

389
00:25:56.804 --> 00:25:57.784
So this is

390
00:25:58.085 --> 00:26:03.090
this is hugely hugely helpful for members that want additional exposure on your site.

391
00:26:03.090 --> 00:26:04.950
And some members may pay a premium,

392
00:26:05.570 --> 00:26:08.790
for that. That that could be an upsell or an upgrade opportunity

393
00:26:09.330 --> 00:26:10.070
or incentive,

394
00:26:10.530 --> 00:26:14.390
for you to offer to members that wanna be listed in additional

395
00:26:14.770 --> 00:26:15.270
locations.

396
00:26:16.285 --> 00:26:18.225
Now let's look at the settings that control

397
00:26:18.845 --> 00:26:23.005
how, this member Stacy Smith, and she is a premium member.

398
00:26:23.245 --> 00:26:27.965
So in this case, she can list in 10 locations and in this case, city and postcode.

399
00:26:27.965 --> 00:26:30.705
Let's so let's see where we set those those limits.

400
00:26:31.480 --> 00:26:32.860
So we can go into

401
00:26:33.240 --> 00:26:34.539
the dashboard area.

402
00:26:34.759 --> 00:26:40.380
And because this is on a per membership level basis, we want to go to the finance tab and click on membership plans.

403
00:26:42.120 --> 00:26:43.659
And if we scroll down,

404
00:26:44.039 --> 00:26:45.419
you can click on edit.

405
00:26:46.784 --> 00:26:52.804
And because this is related to the member's search visibility, you'll find the settings in the search visibility tab.

406
00:26:53.585 --> 00:26:57.044
So when you have the add on, you have these two fields available.

407
00:26:57.504 --> 00:27:01.570
Max location limit, and that's actually in addition to their contact details.

408
00:27:01.570 --> 00:27:03.350
So it's the additional location

409
00:27:03.650 --> 00:27:07.110
locations they can select. In this case, it's set to 10.

410
00:27:07.410 --> 00:27:10.630
And then the location types here, these check boxes.

411
00:27:10.690 --> 00:27:13.990
So this membership level can select additional zip codes,

412
00:27:14.475 --> 00:27:16.975
additional cities, but they cannot select counties,

413
00:27:17.355 --> 00:27:22.174
states, and countries. That in this case that would be too wide for this website that we're using.

414
00:27:22.635 --> 00:27:26.155
If I can interject here real quick. Vincent's asking a question.

415
00:27:26.155 --> 00:27:30.679
He said in some cases the add button when you're adding locations doesn't show up.

416
00:27:30.679 --> 00:27:31.980
That's probably because

417
00:27:32.280 --> 00:27:35.020
you have some of these location types unchecked.

418
00:27:35.640 --> 00:27:38.700
The add button will only display for the checked location types.

419
00:27:39.400 --> 00:27:40.679
That's a very good point.

420
00:27:40.679 --> 00:27:47.235
So you can see here city and zip code are checked, And if we go back to the dashboard, the corresponding

421
00:27:47.615 --> 00:27:49.794
fields for city and postal code,

422
00:27:50.414 --> 00:27:52.355
have the add button. Let's actually,

423
00:27:52.894 --> 00:27:56.674
test list. Let's let's check the county and the state boxes

424
00:27:57.090 --> 00:27:58.390
and save the changes.

425
00:28:00.130 --> 00:28:04.070
If we refresh the page, I think I'm gonna have to enter the ZIP code again, though.

426
00:28:04.370 --> 00:28:06.230
So let's enter the ZIP code again.

427
00:28:07.809 --> 00:28:11.669
So see now it adds the state, county, city. So I can choose

428
00:28:12.225 --> 00:28:14.405
what I wanna be listed in.

429
00:28:14.465 --> 00:28:19.424
And of course, I'll be found in location searches based on the options I select here.

430
00:28:19.424 --> 00:28:21.605
So, the add button corresponds

431
00:28:21.905 --> 00:28:22.405
to

432
00:28:22.865 --> 00:28:23.605
the privilege

433
00:28:23.905 --> 00:28:27.150
of the location type that a member has to select here.

434
00:28:27.310 --> 00:28:30.210
And these are the only two settings that you really need to set,

435
00:28:30.670 --> 00:28:34.210
for this. Now of course, if you if you clear the location limit,

436
00:28:36.270 --> 00:28:39.890
it just won't have additional service area. So if you happen to have,

437
00:28:40.270 --> 00:28:41.330
this add on,

438
00:28:41.914 --> 00:28:44.414
you don't have to assign it to your membership levels.

439
00:28:44.475 --> 00:28:48.174
But we can see here now that there is no service areas,

440
00:28:48.554 --> 00:28:50.975
option. It just stops at the about section.

441
00:28:51.274 --> 00:28:55.695
So it's optional to assign additional locations to your members. You don't have to,

442
00:28:56.010 --> 00:29:00.510
but you can certainly do so. And if we change this back to 10

443
00:29:00.890 --> 00:29:03.150
or even a hundred if we wanted to,

444
00:29:04.970 --> 00:29:07.870
and if we go if we refresh this page, we should see

445
00:29:08.330 --> 00:29:09.950
service areas here now.

446
00:29:11.135 --> 00:29:22.434
So basically to when you have this add on available for your site to enable or disable it for the membership levels, just have a value entered in there or leave it as blank, and it'll automatically hide it.

447
00:29:23.490 --> 00:29:31.510
And another good tip, instead of putting a number, if you input all into that setting, it'll allow the members to display in

448
00:29:31.810 --> 00:29:33.510
all location based searches.

449
00:29:38.055 --> 00:29:39.035
Let's see that.

450
00:29:39.575 --> 00:29:44.875
You can also input all to auto list members in all locations. Well, that's that's something.

451
00:29:45.815 --> 00:29:50.795
That's I I just learned something, David. So so there's no need for this member to select locations.

452
00:29:51.030 --> 00:29:52.010
They're just automatically,

453
00:29:53.270 --> 00:29:58.170
gonna be found in all location searches. So I'm assuming so let's see if we look here

454
00:29:58.550 --> 00:30:03.370
in Salt Lake City. So as long as you're searching well no that didn't work Dave.

455
00:30:03.605 --> 00:30:05.545
See, when all else fails.

456
00:30:09.685 --> 00:30:13.465
Something happened here. There were only two results for Salt Lake City a moment ago.

457
00:30:14.885 --> 00:30:18.405
I'm gonna check that Probably because it's working on a membership level basis.

458
00:30:18.405 --> 00:30:19.500
So all members listed

459
00:30:23.580 --> 00:30:28.480
search results. It's not a bug. It's a feature. That's right. There are 16,000

460
00:30:29.020 --> 00:30:31.020
premium members. So all 16,000

461
00:30:31.020 --> 00:30:32.880
are found in all locations now.

462
00:30:34.184 --> 00:30:34.924
So okay.

463
00:30:35.785 --> 00:30:40.505
Good one to know there. Let's actually let's reverse this then. We only have one featured member.

464
00:30:40.505 --> 00:30:41.325
Let's actually

465
00:30:41.625 --> 00:30:44.684
change this back to 10 so we don't have that happen.

466
00:30:48.780 --> 00:30:51.440
I didn't know about this all thing, dude. This is pretty nifty.

467
00:30:51.580 --> 00:30:54.000
So, let's just do this featured member,

468
00:30:55.260 --> 00:30:57.760
and search visibility. Let's put all.

469
00:30:59.365 --> 00:31:02.165
So there were only two last time before we added,

470
00:31:03.925 --> 00:31:06.105
that does work really well. So

471
00:31:06.405 --> 00:31:10.745
okay. Let's note, if you want members to be listed in all location searches,

472
00:31:11.205 --> 00:31:13.065
you can enter the word all here.

473
00:31:14.269 --> 00:31:16.510
Alright. Anything else you wanna cover on this, Dave? I think,

474
00:31:17.149 --> 00:31:19.090
covered a lot of good stuff here.

475
00:31:19.470 --> 00:31:21.070
No. I think that's all of it.

476
00:31:21.070 --> 00:31:25.010
It's a relatively simple add on, but it definitely adds a lot of value to

477
00:31:25.389 --> 00:31:27.169
a directory website. So,

478
00:31:27.845 --> 00:31:28.965
let's pass it on,

479
00:31:29.285 --> 00:31:30.185
to you guys.

480
00:31:30.245 --> 00:31:42.450
If you have any questions that we can help with, if you have any roadblocks that are kinda getting in the way of growing your website, feel free to use the raise your hand feature, and we'll be happy to, take some questions here.

481
00:31:42.529 --> 00:31:44.630
Hey, our good friend Vincent. How you doing, Vincent?

482
00:31:45.010 --> 00:31:48.470
Hey. How are you guys? Excellent, Vincent. How's everything with you?

483
00:31:48.929 --> 00:31:54.070
Hey. I I I don't know if you saw in the notes there. One of the simplest ways to take a particular,

484
00:31:54.690 --> 00:31:58.305
person and let them show up in every search is to use that

485
00:31:59.165 --> 00:32:01.185
quick edit thing. That's right.

486
00:32:01.645 --> 00:32:04.065
Under listing settings, list in all locations.

487
00:32:05.325 --> 00:32:09.425
That's right. Now you just take that one guy and he now shows up everywhere.

488
00:32:09.919 --> 00:32:13.440
That's right. So actually let me let's talk about that a bit more.

489
00:32:13.440 --> 00:32:18.179
So what David was showing us when you can type in all, that's gonna apply to the entire

490
00:32:18.559 --> 00:32:21.380
base of members of that membership level. However,

491
00:32:21.760 --> 00:32:24.720
what Vincent is referring to is actually quite elegant and nice.

492
00:32:24.720 --> 00:32:28.565
If you just want to promote a single member and list one member

493
00:32:28.945 --> 00:32:30.005
in all locations,

494
00:32:30.465 --> 00:32:33.525
let me reverse what I'm doing here. You can go to search members,

495
00:32:33.985 --> 00:32:35.365
click on the quick edit.

496
00:32:36.225 --> 00:32:43.470
You'll get this pop up and under listing settings, you'll have the option list in all locations, and then set that to yes.

497
00:32:43.850 --> 00:32:48.490
And then what we were seeing with the all option, it will just apply to this one single member.

498
00:32:48.490 --> 00:32:52.905
Thank you for bringing that up. That's a that's a good note here. Yeah. That works great. Awesome.

499
00:32:52.905 --> 00:32:55.405
Awesome. Any other question for us? That was so quick.

500
00:32:55.945 --> 00:32:59.165
So, just real quick on that. Let's go over that multi

501
00:32:59.705 --> 00:33:02.765
so so when you have, like, for example,

502
00:33:03.270 --> 00:33:04.429
you have a,

503
00:33:04.870 --> 00:33:10.330
guy who actually serves multiple cities but doesn't really have an address in those cities.

504
00:33:10.790 --> 00:33:17.130
Is it possible to use the multi thing to, you know, get him to show up in other cities with without a real address?

505
00:33:17.305 --> 00:33:20.985
Yeah. Kinda like you just put maybe Dallas, Texas, and the ZIP. It doesn't really have an address.

506
00:33:20.985 --> 00:33:26.045
He just wants a page for Dallas. Absolutely. So actually this example, the Stacy Smith,

507
00:33:26.825 --> 00:33:30.345
you don't have to put a a full street address when you're doing your profile.

508
00:33:30.345 --> 00:33:31.965
Let's actually go in here together.

509
00:33:32.345 --> 00:33:32.845
So

510
00:33:33.440 --> 00:33:35.059
if I'm setting up my profile

511
00:33:35.360 --> 00:33:37.059
and I go to contact details,

512
00:33:38.240 --> 00:33:43.360
I don't necessarily need to put the full street address. I can just put let's do Newport Beach.

513
00:33:43.360 --> 00:33:43.860
Right?

514
00:33:44.640 --> 00:33:46.740
So as long as it's on a city level,

515
00:33:47.755 --> 00:33:52.015
you can just save that broad of a location or even a state location.

516
00:33:52.715 --> 00:33:54.815
You don't have to put a full street address.

517
00:33:55.595 --> 00:33:57.055
Okay. So let's say,

518
00:33:57.515 --> 00:33:59.915
you know, like, I use that quick edit a lot.

519
00:33:59.915 --> 00:34:06.070
Will this particular new one show up with its own quick edit when you search or no? Yeah.

520
00:34:06.070 --> 00:34:07.130
So when you change

521
00:34:07.430 --> 00:34:08.170
the URL,

522
00:34:08.790 --> 00:34:15.175
pest control Oh, then yes. Yes. Yes. It does two things. So it it will update their their URL.

523
00:34:15.175 --> 00:34:20.215
So URL is a combination of their location, their category, and their name for SEO purposes.

524
00:34:20.215 --> 00:34:24.315
So if I go in there and change my city or my top level category or my name,

525
00:34:24.775 --> 00:34:27.449
two things are gonna happen and it's a really good point you're bringing up.

526
00:34:27.609 --> 00:34:29.949
One, the URL will update automatically.

527
00:34:30.650 --> 00:34:31.150
Two,

528
00:34:31.530 --> 00:34:32.829
the system will automatically

529
00:34:33.210 --> 00:34:35.290
create three zero one redirect rules.

530
00:34:35.290 --> 00:34:41.655
So all the old URLs, if you try to go to them, it's going to point you to the new member's profile page.

531
00:34:41.895 --> 00:34:52.375
So this actually helps because, you know, if a member updates their profile page, we their URL is gonna change, but we still want to point people who have the old URLs to their profile pages.

532
00:34:52.375 --> 00:34:56.475
So, the system is actually really intelligent when it comes to things like that.

533
00:34:57.720 --> 00:34:58.200
Alright.

534
00:34:58.520 --> 00:34:59.820
Well thank you so much Vincent.

535
00:35:00.440 --> 00:35:05.340
Well thank you. We love your stuff. Alright. Love your websites. Likewise. You guys keep us going.

536
00:35:05.640 --> 00:35:06.200
Alright guys.

537
00:35:06.200 --> 00:35:17.325
Well on behalf of myself, David, and the entire Brilliant Directories family, thank you so much for joining us for this webinar Wednesday, the first one of the new year, many more on the way.

538
00:35:17.325 --> 00:35:20.685
The next webinar will be in two weeks, that's our normal schedule.

539
00:35:20.685 --> 00:35:23.490
Every two weeks we'll have a webinar unless there's

540
00:35:23.810 --> 00:35:24.550
some scheduling,

541
00:35:25.410 --> 00:35:27.910
conflict. We'll definitely notify you guys ahead of time.

542
00:35:28.050 --> 00:35:32.369
And if you if we didn't get your questions, please feel free to join us in the Facebook group.

543
00:35:32.369 --> 00:35:35.408
You can go to brilliantdirectories.com/

544
00:35:35.408 --> 00:35:38.608
Facebook, and we can happily continue the conversations there.

545
00:35:38.608 --> 00:35:44.608
So, again, on behalf of myself, David, and the Brilliant Directories family, have an awesome day and a brilliant week.

546
00:35:44.608 --> 00:35:45.588
Take care, guys.

