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Alright. Let's dive right into it. Welcome, everyone. It's great to be with you here today.

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Thanks for taking the time to join us. If this is your first time joining us, welcome.

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I'm Jason there on the left.

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And today, we're lucky to be joined by Rick, the support specialist here at Brilliant Directories, and David, our digital strategist here at Brilliant Directories.

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So, guys, thanks for taking the time to join us today. Hey, everyone.

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Happy to be here. Thanks, Jason. Hey, everyone. We got a pretty unique presentation

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going on for you guys today. And, yeah, Jason, we're at webinar seventy five, I believe this is.

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Fantastic. Yeah. The numbers just keep going up. So let's, dive right into a few things.

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First thing I always like to mention, if you're not already part of our Facebook group, I highly encourage you to join.

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You can go to brilliantdirectories.com/Facebook.

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It's a great place to continue the conversations

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in between webinar Wednesdays in case we missed you a question or a question pops up that you might want to ask.

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The Facebook group is a great venue and a great channel to, participate in.

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I'm in there myself as well as, David and Rick and, lots of the amazing people on the webinar here today.

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So look forward to seeing you there. You can head on over to brilliantdirectories.com/facebook.

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And for those of you joining us for the first time, it's always just good to, share this.

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Webinar Wednesday is a great place

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to talk about marketing tips for growing your community and monetizing your community.

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You know, launching a website is very easy with, you know, all the turnkey themes and templates out there, but growing and cultivating a community does require some time, some skill,

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some passion, and some love.

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So what we like to talk about in webinar Wednesdays are ways to potentially increase your website traffic, how to nurture visitors and turn them into members,

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identifying revenue opportunities, and one of my favorite,

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favorites is how to improve your website's navigation.

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I always feel that a clear and concise navigation plan where people click, where people go on your site.

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The less cluttered it is, and more clear it is, the higher your chances are to convert that person into whatever action you're hoping they take on your site.

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Whether it's signing up for a newsletter,

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paying for a membership level, or or some kind of product or service, or just registering for an event.

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So if you have questions on these things, this is a great place to ask them, and we hope to get to as many questions as possible today in the webinar.

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Alright.

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So before we get started with tip of the week, we have quite a few lab updates that were actually more than this.

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I think the last two or three weeks was the most comprehensive

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number of updates we've been able to push, into the platform.

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They're all done behind the scenes for you.

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And basically the goal is to add more functionality

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here for you.

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And the first one I want to go over is you now have the ability to control the order

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of the elements inside of the members profile

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overview tab.

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Now this is actually a pretty big and substantial update because before this, and Colette knows this from New Zealand there, you'd have to go in and edit the widget, and customize the code, and manually move these elements around,

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which isn't the easiest thing to do actually, for that.

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So it was pretty requested, and we've now made it available.

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Let me show you guys how this one works, and I think a lot of you will want to take advantage of this.

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So I have our sample dog groomer demo website here,

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and let's just look at one of the member profiles here.

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Alright. Let's take a check out bad hair day.

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Okay great. So the profile overview tab is that that first usually the first tab you see here.

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And you can certainly choose if the map shows or not as one of the settings, but you can't really choose the position

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of these elements. So this is the contact details information. The additional listing details

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are here.

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I know a lot of times the people want the about description of a member to show at the top.

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So until then you'd have to go into this widget and just move these elements around in the code, which again, was very cumbersome and and usually required

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you to work with a developer to get that done.

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So let me show you how you can now reorder and change these things, pretty easily.

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And you could do it on a per membership level. So for different membership levels,

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you can have different things. The order can be different.

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So this person, bad hair day. Let's see what membership level they are first.

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Okay. Here we go. So they are the gold plan. So let's go ahead and edit,

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the gold plan membership level, and I'll start from the dashboard here.

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You wanna go to your finance tab, manage products, and I'll go ahead and edit the gold plan here.

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So you'll find the settings for this

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in the profile tab, the third tab here.

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And if you scroll down, so first you can choose what information they can or can't enter.

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If you scroll down here, everyone's gonna have the same thing. Profile page overview tab order.

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So by default it's the Google map, their personal quote or motto,

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their contact details information, their additional listing details, and then the about me is at the bottom.

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So what you can do actually is you can also choose even not to display

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one of these elements. So maybe for the lower tiered membership levels,

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you really just show the about me and not the extra information.

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So now it's really easy to turn these things on and off.

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But let's say we wanted to move the about me at the top,

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so it's giving me a warning because it's just saying make sure that I choose a different position for each one.

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So right now it's five and five, which which I'm certainly gonna do that.

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Let's actually just flip a few things around. Let's put the personal quote first,

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then the about section,

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and then we can do,

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the contact details

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and the listing details. And we'll put

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sorry. We'll put the map at the bottom

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and the about me second. So there we go. So personal quote at the top, about me,

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contact details, listing details, and Google Maps. Let's save the changes.

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Okay.

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And let's just refresh this page.

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Okay. Great. So now we can see

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the quote is at the top, and then it's the about section,

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and then it goes nicely into the contact information, the additional details, and then the map at the bottom.

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So it really does look nice.

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Maybe the map would actually look nicer after the contact information because the the location is here.

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Let me just switch that real quick.

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So let's put,

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the map at the end.

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So let's switch listing details and contact details.

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Perfect.

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So now contact information, and it's nice that the map is under there because it kinda corresponds to the location information,

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that's here.

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So guys, it's pretty self explanatory. You can do this on a per membership level basis.

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And what I love even more is

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you can actually turn off these.

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So maybe for your lower tiered members, you don't show certain things, and you, you know, you wanna encourage them to upgrade to a higher tiered level, so they have a more decorated member profile.

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Alright guys. I'll move on. We have

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some, more updates here. This is another

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huge one.

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This has been requested maybe for over four three or four years, and we've just had a few roadblocks in the way.

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And we're finally happy

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to roll this out for everyone. It's the admin role permission.

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So if you have teammates or staff or you hire a developer for working on your site, you know, there's areas of your admin area that you don't want them to access like your payment processing, it could be your finance, just depending on what their role is with your organization.

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You just don't want to provide them certain access to areas of your admin.

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So what you can do now, and

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let me show you where this is. This is under,

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the settings, and you have two things.

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So you have the admin accounts of the site, and then you have admin roles.

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And in a nutshell, we've created some default roles for you guys like a content manager,

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a member manager, someone with full access, or developer.

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But what what you've we've done here is all the links in the sidebar.

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Let's click on add new roles, so you can actually create your own custom roles

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for your organization.

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Maybe you have certain nicknames and things you want to call them, but essentially what you're doing is you're just gonna check

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this all corresponds to the links available in the side menu here.

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So you can just check the ones that they have access to

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and then give it a nickname. So let me just create

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a sample role here.

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Probably just wanna stick with the basic ones we've created for you, the default ones, but I'll just go ahead and add this limited functionality here and and save the changes.

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So now I have this new,

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custom admin role and it's called sample role. Once you create your roles,

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then that's you wanna go and you can assign different admins to those roles.

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So let's edit this one here.

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So we have a Rick has a sample here,

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and you can click on admin role.

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And you have our master default admin roles, or you can assign the sample role.

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And they'll just be limited to the links that you've made available.

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And even if they have direct acts, like a direct link to some pages in your admin, they still won't be able to penetrate and get into those pages.

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So it asks asks as a nice level of security for your site also, and super helpful if you're working with a developer, or you have some staff helping you, you know, publish content on your site.

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They don't need the full access to the admin.

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So that's available for everyone. Alright. Let's move on here. A lot of things to cover.

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So this one's also been asked in the Facebook group.

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New members only settings specifically for the member profile pages.

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Before there were members only settings where you had to be a member in order to view either the member search results or the member profile pages, but a lot of people said I only want registered members to fill out, for example, the write a review page.

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So only if you're a logged in member could you write a review.

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And then things like contacting a member, only if you're a logged in member do I want you to be able to see this page, like the the members connect page.

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So let me show you where those settings are guys. What you wanna do is

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go to your edit post settings.

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So member listings are a type of posts for the member post just like everything else, coupons and things like that.

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A little bit different here. So we can go to the listing or the member listing that you have,

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and let's edit this. And if you have the members only add on,

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you have these additional settings

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for the member listings.

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And basically, it's the members only access settings.

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And what you have here are actually check boxes.

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So if you protect the member search results pages, if you want them protected you can go ahead and check this, and now only logged in members, logged in visitors would be able to even view the search with member search results on your site.

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You can protect the member profile pages.

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You can protect the contact page, the page where you would send the member message.

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And this is the one that's come up a lot in the Facebook group is protecting the write a review page.

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So maybe you want it to be that everything is public except if you want to write a review you have to register

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on the site first. So let me just go ahead and save this,

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and let me make sure I'm logged out of this account.

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And then let's go and attempt to write a review,

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for this

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this cute dog here. Alright. So if we click on write a review,

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it now says this content is for members only.

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For access, please log in or become a member, and it has the respective links to do, either, or I could just go back to the previous page.

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So those are new settings,

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to protect some of the members' content on your site.

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Okay.

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This one also was requested multiple times in the Facebook group, and I thought it was a fantastic idea especially

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especially when you're on mobile devices. And let me show you exactly what it can do.

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Basically, it can add an x to clear the location or keyword input fields,

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search fields on your site. So let's go to the homepage of this site here,

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and let me actually quickly add the keyword search here in the header and

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in the main homepage search.

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So for the header, we're gonna do the keyword plus location.

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And for the homepage layout, let's choose the keyword plus location as well.

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So this will also work if you're searching for example coupons, and there's a keyword and a location field for the coupons or events, you're still gonna get this nice x button.

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And if you're also using the add on to detect visitor location,

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it's a nice add on but sometimes,

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you're on mobile and you don't really want to search that location that it's picking up, you want to clear the location field and type your own in.

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This x now makes it really easy.

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So so here we have two keyword and location search modules, one in the header and one over here.

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Now watch what happens as I type. I'm just gonna type my name in here.

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We now have this x here, this this x button here.

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And if I do a location as well, I'll just do Los Angeles.

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We also have this x here. And if I just click it, it'll clear the field.

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So it's really simple what it does. And here's another one here.

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And I'll show you what it looks like on mobile so you can see why it's beneficial.

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Here it's a little easy because I could easily just highlight the whole field with my mouse.

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But when we get on a mobile device,

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if I scroll down and I make it the screen smaller,

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we can see that it's kinda hard if I was on my phone to kinda get to all the letters real quick.

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So now I could just use my finger and clear the field. So everyone has this available now.

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It's not really intrusive, it's just more of a quality of life feature now built into the Brilliant Directories platform.

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So everyone has

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these nice little x's, and it's pretty standard if you go to most sites.

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So I'm glad we added that in there. Alright. This one is great. Also,

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there is a new banner ad placement, and it's basically gonna be the last photo in a photo album gallery.

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Now a lot of for example, real estate sites like Zillow or Redfin, as you're scrolling through the pictures of the house, if you do one extra scroll through the gallery, you'll notice it's some kind of a banner ad, or promotion.

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And now you guys can have that as well, and I'll show you exactly where that is, and what it can look like.

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So it's also gonna be in your design settings. So this is where you manage,

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your standard banner ads.

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And there's a new one here for everyone. It's called photo albums banner ad.

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And what you can do is you can use a Google ad, you can use your own.

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I think the best use of this would be to self promote something on your site.

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Create a nice banner that says want to add your own content, or you can if you're promoting an event or something you're doing on your site, I think that would be a great place for to put it at the end of the photo albums.

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So in this case, I've just put a little banner here of a dog show, and I'm linking it to an event on my own website.

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And I actually forgot

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what post type I did.

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A photo album. Perfect. So let's view this photo album.

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Okay cool. So here's a photo album that one of the members on my site published.

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And this is gonna be that banner ads gonna apply to any type of post that's a photo album post.

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So if it's a classifieds,

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product, properties, or photo album, that one banner ads gonna show at the end of all of them

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for right now. So

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if you do enable that banner ad spot, if somebody is clicking through the photo album,

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they can now see this is the banner ad that I added.

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And if I click on it, obviously you can link it anywhere you want.

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In this case, I'm linking it to an event that I'm promoting on my own site, the Westminster Kennel Club dog show.

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So this is now available.

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Interested to see how people use this because you can do so many things when you can have a new placement for a call to action on your site.

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So you can just use it as standard banner ad space, you can self promote your content, you can sell that spot to your members as like a super place for them to get featured or promoted.

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It is definitely high real estate if, if your site has a lot of photo album type of features, maybe it's a classified

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site or property site.

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You now have

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this banner ad spot available.

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Alright, we're almost through this list here. Alright, this one also came up in the Facebook group.

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The ability to set background colors for your different pricing page titles.

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This one is is pretty fun and it can help decorate your pricing page just a bit more.

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So, when we're on the pricing page, a lot of you are familiar with this if you watch the quick start video on how to set up your pricing page.

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You can end up with something like this.

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Maybe you have one level, maybe you have 10 levels, but in the design settings is where you choose

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the background color of this title here.

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And let me just change it to something else so we can all see that.

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I'll change it to like a sky blue.

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The one place where you can change that it is in the additional design settings and we see here that we have pricing title background

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and then the font color because the the font color needs to be something to contrast.

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So let's set this to something a little lighter,

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baby blue there, and let's change the color,

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to

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something like a little darker font. So let's save the changes,

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And I'll go ahead and refresh the page.

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So now it's using the baby blue and the darker font color for the text.

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So up until now you've been kinda limited to just all the titles being the same color.

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But now what you can do,

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and I'm just gonna show you guys something because it's gonna correspond.

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You guys have default button colors. So you have button primary, button info, button success,

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warning, danger, and default. And generally people will choose

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six colors for these different button colors that kind of match the theme of your site.

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So what you can do now

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is let's go to,

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the menu manager and edit this pricing menu.

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And let's go to the pricing page menu.

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Now the reason the system knows that this is a title, and many of you are familiar with this, if you toggle so this is our pricing menu, gold, silver, bronze.

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We can open this. It's It's all the features and benefits listed.

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But I can leave them closed for now. If we if we toggle open this edit,

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all those titles have the word title

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for the text link CSS class,

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which is fine. Title, title, title.

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That's how the system knows that that's the title and to apply the rules

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that we have in the design settings. Simple enough. You don't have to do any complicated coding.

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If we wanted to change the color now,

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what we can do is we have those six button colors available.

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What we can do is for example,

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background danger.

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And if you don't know what it is, they're they're the names of the button colors in your design settings.

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We can do,

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background warning,

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and let's do another one, background primary.

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And if we go ahead and save the changes,

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I think it should work.

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We should have

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different background colors for each one. So now because I put b g hyphen

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primary or whatever, it's gonna override what happened in the design settings. Alright.

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Now that's pretty self explanatory.

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And the last thing for today,

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adding videos into your web pages and posts. And I'll just show you one quick, example of this.

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So before it was kinda clunky and it it wasn't very smooth adding like a YouTube video embed into into

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a static page that you create or a blog post you create, but now it's a lot better.

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You guys maybe noticed that we've updated our text editor

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here.

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So let me just go ahead and clear this out, and let's add a YouTube video, And I wanna show you how you can align and move the video on a page.

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So we'll use this video here. All you need to do is copy the link

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of the video.

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You don't need the embed code or anything, so that's super helpful and convenient.

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And what I'll do is I'll just go ahead and add it here. There's a video icon

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and you can certainly add the embed code. I find it very easy to just paste the URL.

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And now the video is here, but this is the nice part.

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You really were limited as to the position of the video prior to this.

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Now you can click on the video and you have these editor settings that we never had before.

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So what I want to do for example is align this left

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and maybe I want to make it a little smaller, and then I wanna make sure that it's in line.

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And what's really nice here, whoops,

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is you can start adding text

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and it can be on the side of the video.

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And I'll just go ahead and save this very simple example here.

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And we can view the page.

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So we can see we have a video with the text on the side, so you can talk about the video here.

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You can put the video on the right or the left, or if you just wanted it centered or full width, you can certainly do so now.

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So if you guys ever wanted to add videos into your blog posts, or maybe you're posting an event on your site, now you can add videos, and then align it left or right as needed.

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It's much easier to do that kind of stuff now. So lots of updates there.

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We had more, we kind of limited it to these

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for this week. If you have any questions about these, feel free to ask them in the Facebook group.

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We'll definitely be happy to answer more of the questions there.

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Alright.

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You guys are stuck with us for a while now deep into the webinar with all these lab updates.

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David, let's get to some of the fun stuff.

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00:21:58.330 --> 00:22:03.309
Often times, people ask this question, how can I create and sell event tickets

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00:22:03.794 --> 00:22:05.975
with my Brilliant Directories website?

304
00:22:06.355 --> 00:22:16.134
And actually with the release of the sell digital downloads add on that we had several months ago, now it's actually really easy, and there's a lot of additional built in functionality

305
00:22:16.514 --> 00:22:17.414
that can add

306
00:22:17.715 --> 00:22:19.095
higher levels of value

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00:22:19.549 --> 00:22:23.169
on managing your events, managing the people who buy event tickets,

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and just having a little bit more control and view as to how much revenue your events are creating.

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Dave, I know you put this presentation together so I'm gonna pass it to you, and maybe you can tell us a little bit more about the benefits of being able to do this, and in what scenarios we would want to sell, event tickets through, our websites.

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00:22:41.554 --> 00:22:45.975
So this has always been a pretty common feature request for Brilliant Directories.

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And once we released the cell digital downloads add on, that really facilitated the way to manage the entire

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event management process

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all on the Brilliant Directories website. So before, you could post

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events,

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on your website, but then you'd have to link out to a third party site like Eventbrite or Ticketmaster

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to actually sell the events, process payments

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for the tickets, you know, manage people who have VIP'd to the event, things like that.

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So now with the sell digital downloads add on, you can repurpose the digital downloads,

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for ticket sales.

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So this is a great way to monetize your community if if you do host events and you want to sell tickets to your members.

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Tickets can obviously be sold for any kind of event whether it's in person,

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or an online event.

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And like Jason mentioned, you can keep track of your ticket sales, who's purchased tickets,

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and you can export that information as well.

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So if you wanted to sort it in Excel or maybe imported into some other program, you can do that.

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And like I mentioned,

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this really contains the entire event registration process all to your Brilliant Directories website.

328
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So this is really great if you, the website owner,

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wants to sell tickets for an event that you're hosting. Perfect. Perfect. Well,

330
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we had a lot of BD lap updates.

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So let's just dive into kind of the tutorial for this, and I think this is gonna help people a lot here, on the webinar and the Facebook group as well.

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Definitely. So yeah. Step one, creating and publishing an event post.

333
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Alright. So let's just see.

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We're gonna continue using the dog groomer site that we've been using as the example.

335
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So let's just check out that site, and let's go to forward slash events.

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And as the admin of the site, David, you created this event here, the Westminster Kennel Club dog show.

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Right? Yeah. So this is just your standard event post. Has information,

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like, when the event starts, when it ends, general information.

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And then if you scroll down a little bit, you'll see that we added, some links to actually purchase tickets.

340
00:24:48.309 --> 00:24:52.090
Okay. So this is all just in the description of the event here. Right?

341
00:24:52.735 --> 00:24:55.955
Exactly. Okay. Great. So publish an event.

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Easy to do.

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Step two, create a digital product.

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So so this is where the sell digital products add on really comes into play.

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What you'll wanna do is you'll want to

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utilize the add on to

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00:25:09.640 --> 00:25:14.440
create digital products. Now these digital products will be the tickets that you were selling.

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So in our example, we had kind of just a general admission ticket and then an early bird, and then you can see we limited to only a hundred spots,

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and then we also offer the standard VIP ticket.

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So basically, what we did is we published three digital downloads, which in this case are tickets, one for each of those variations.

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So let's take a look at those. So I just logged in as the admin contributor here.

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00:25:40.750 --> 00:25:46.929
So I can publish blog articles, events, and I you just assign these to yourselves and and also digital products.

353
00:25:47.645 --> 00:25:51.105
So let's look at the three digital products that I created in this example.

354
00:25:51.965 --> 00:25:53.505
So here are the three

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00:25:53.885 --> 00:25:55.424
ticket options. Right, Dave?

356
00:25:55.965 --> 00:26:01.184
Let's dig deep. Let's actually look at the VIP early bird. So let's edit this.

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So we did a few things here. First, we set it to be published.

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We gave it a name, $20 VIP early bird. We gave it a price.

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And in this case, we also gave it a quantity.

360
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So after this quantity is reached, one of the nice features features of the sell digital downloads add on is,

361
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the product is no longer available.

362
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So whether it's a physical product or intangible products and services such as an event ticket, you can certainly set a quantity limit.

363
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And then the rest is just, pretty standard stuff.

364
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What's really nice about the digital products also is after somebody purchases this product,

365
00:26:38.919 --> 00:26:43.080
you can actually redirect them to a custom thank you page that you create.

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Maybe there's additional information about what they just purchased,

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or if you didn't wanna do that, you can send them a confirmation email. You can create a custom

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email that they receive after purchasing this specific product, with additional information or pertinent information they may need for the event in this case, or you could do both.

369
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You can send them to a thank you page, and you can send them a confirmation email with the relevant information about,

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00:27:07.750 --> 00:27:08.490
their purchase.

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In this example, when you're selling event tickets, you may want to include printout that you wanna require your guests to print and bring to the event.

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Maybe that includes

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driving directions to the event facility. Maybe it includes

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a general

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printout ticket so that the people managing the event can confirm that they actually did purchase the ticket.

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They have this printout.

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And then because you can track

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who purchases tickets

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on the BD site, you can match up that list with the people who bring the printout.

380
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So there's some different ways you can utilize those features.

381
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It really just depends on how you want to manage the site.

382
00:27:45.655 --> 00:27:47.595
And then going back to the quantity available,

383
00:27:47.975 --> 00:27:55.115
because we did limit this to a hundred, you know, oftentimes with events, you have those early bird packages, which are at a discounted price.

384
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So once these are sold out, people will no longer longer be able to purchase the VIP ticket at $20, which will force them to then purchase the VIP ticket at $40, which is that third ticket variation that we created.

385
00:28:07.990 --> 00:28:11.510
That's right. And actually, let's take a look at one of these, tickets here.

386
00:28:11.510 --> 00:28:14.305
So let's click on the $10 general admission.

387
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So this would be,

388
00:28:17.805 --> 00:28:23.165
the page where you can, purchase the, and you could decorate this page a bit better, if you like.

389
00:28:23.165 --> 00:28:27.745
But, there's a purchase now button, and, it is for purchasing the $10

390
00:28:28.050 --> 00:28:29.510
general admission ticket.

391
00:28:29.970 --> 00:28:36.150
Yeah. So that was step three, linking to all of those purchase pages for the tickets

392
00:28:36.770 --> 00:28:38.390
on that event post.

393
00:28:38.770 --> 00:28:41.190
Okay. Link to the buy page in the description

394
00:28:41.794 --> 00:28:43.794
of the event and the ticket post.

395
00:28:44.355 --> 00:28:46.534
So let's see how we how we did that actually.

396
00:28:47.315 --> 00:28:51.654
So if we go to let's go to the admin area. Let me close down some of these windows.

397
00:28:53.235 --> 00:28:55.895
Okay. Great. And let's look at all of my

398
00:28:56.970 --> 00:28:57.929
digital products here.

399
00:28:57.929 --> 00:29:02.910
So I have the three here, and I can certainly click on view post for all three of these.

400
00:29:06.410 --> 00:29:11.150
Perfect. So this is the URL up here for the $10 admission,

401
00:29:13.915 --> 00:29:14.895
the $20,

402
00:29:15.434 --> 00:29:16.735
and the $40.

403
00:29:17.275 --> 00:29:21.215
So what we did is we just took these URLs, and let's actually go to the events

404
00:29:21.595 --> 00:29:22.095
host

405
00:29:22.475 --> 00:29:24.575
that we created. So we'll go to events,

406
00:29:24.955 --> 00:29:25.775
view events,

407
00:29:26.830 --> 00:29:29.410
and let's edit the event that we created.

408
00:29:30.750 --> 00:29:36.290
So this is the the event post for this. So we have the time and the date. And if we scroll down,

409
00:29:36.590 --> 00:29:37.890
we have the description,

410
00:29:38.510 --> 00:29:40.370
and we can see that we've linked

411
00:29:40.725 --> 00:29:45.785
these here. We can edit the link, and we can see we are linking to the checkout page,

412
00:29:46.245 --> 00:29:50.585
each respective checkout page for each respective ticket type.

413
00:29:54.490 --> 00:29:57.710
Very good. And we can test the link if we open it here.

414
00:29:59.610 --> 00:30:01.370
So this is the $20

415
00:30:01.370 --> 00:30:02.990
VIP early bird link.

416
00:30:04.090 --> 00:30:05.130
Perfect. So simple.

417
00:30:05.130 --> 00:30:10.345
Just link to the by page in the description of the event and or the ticket posts. Very good.

418
00:30:10.645 --> 00:30:15.705
And then what's the last step, David, here? Just logging in to that admin member account

419
00:30:16.085 --> 00:30:20.645
where you created those posts, and you'll be able to track those ticket sales.

420
00:30:20.645 --> 00:30:25.350
And if you want, you can export that list as well. Perfect. So let's actually

421
00:30:25.809 --> 00:30:28.950
look at the ticket sales and see who purchased what tickets.

422
00:30:29.809 --> 00:30:35.750
So because the admin posted those digital products, the admin can see the sales history of those digital products.

423
00:30:36.405 --> 00:30:40.105
And it'll be in the sidebar here, and only the digital products

424
00:30:40.405 --> 00:30:43.845
post type has this extra tab here for sales history.

425
00:30:43.845 --> 00:30:48.345
The other ones have view and add, and digital products has the sales history.

426
00:30:48.500 --> 00:30:52.920
So go ahead and click on that. And we can see here we've had three sales,

427
00:30:53.780 --> 00:30:54.840
one for each

428
00:30:55.220 --> 00:30:57.080
amount. We actually bought it from ourselves.

429
00:30:57.460 --> 00:30:59.720
Over here, it would show the member's information

430
00:31:00.260 --> 00:31:02.840
and their email address of who purchased

431
00:31:03.540 --> 00:31:04.280
which product.

432
00:31:04.795 --> 00:31:10.255
So what the real magic is here is let's say you had 50 people buy the $10 general admission.

433
00:31:10.795 --> 00:31:12.975
Up here, and this is the secret sauce,

434
00:31:13.275 --> 00:31:17.295
you can filter by product and you can filter by general admission.

435
00:31:18.059 --> 00:31:24.320
And it'll just show you the buyers that purchased this product, in this case this type of ticket.

436
00:31:24.620 --> 00:31:30.960
And then here you have the export results button. And that'll give you like a CSV excel file

437
00:31:31.365 --> 00:31:32.985
with all the pertinent information

438
00:31:33.685 --> 00:31:36.505
of what the product is and who the buyer is.

439
00:31:36.725 --> 00:31:49.610
So if you ever wanted to have like a checklist or or something like that at the door, if you're physically checking people in, you can definitely cross reference their name with your list of people who purchased this specific ticket.

440
00:31:49.610 --> 00:31:51.690
Yeah. And this this works for in person events.

441
00:31:51.690 --> 00:31:57.710
It can also work for registering for an online webinar or training seminar that you might have.

442
00:31:57.850 --> 00:32:03.665
And then after their purchase, they get their special login information that you wanna send them to that webinar and whatnot.

443
00:32:03.665 --> 00:32:05.924
And you have some bonus points here, Dave. Right?

444
00:32:06.225 --> 00:32:07.745
Yeah. Some pretty important ones.

445
00:32:07.745 --> 00:32:13.205
So a lot of people ask, well, what if my members wanna sell tickets? Because so far what we've shown

446
00:32:13.600 --> 00:32:19.860
is just if you, the website owner, is hosting an event and you wanna sell tickets and collect that revenue.

447
00:32:20.320 --> 00:32:22.899
So if you wanna do it for your members,

448
00:32:23.279 --> 00:32:26.340
you'll be acting as the middleman or the payment processor

449
00:32:26.765 --> 00:32:30.065
because it's your website that processes all of the ticket sales.

450
00:32:30.365 --> 00:32:32.945
So you end up collecting all of the payments.

451
00:32:33.165 --> 00:32:36.385
All that money that you collect for those ticket sales,

452
00:32:36.685 --> 00:32:43.910
it's processed through whatever payment processor you have hooked up to your BD site, and then that gets deposited into

453
00:32:44.370 --> 00:32:45.010
the account.

454
00:32:45.010 --> 00:32:50.870
So, for example, if you're using Stripe or PayPal, that money will go into your Stripe or your PayPal account.

455
00:32:50.929 --> 00:32:58.695
So you'll then have to manually calculate the revenue to then send out to that member who's hosting the event for their ticket sales.

456
00:32:58.695 --> 00:33:00.135
So this can get pretty messy.

457
00:33:00.135 --> 00:33:04.295
You have to keep in mind that there may be people who will request refunds.

458
00:33:04.295 --> 00:33:08.155
Maybe they may not be able to make the event or they purchased it in error, chargebacks,

459
00:33:08.695 --> 00:33:12.315
credit card disputes, things like that. So there's a lot of potential

460
00:33:13.100 --> 00:33:22.720
discrepancies to to take into account that may cause issues with keeping track of how much revenue to distribute back out to the member who's actually hosting the event.

461
00:33:22.940 --> 00:33:25.040
And then also, you know, if you want to

462
00:33:25.500 --> 00:33:27.120
collect a certain percentage

463
00:33:27.420 --> 00:33:28.160
of those

464
00:33:28.645 --> 00:33:33.065
ticket sales to keep for yourself, you know, acting as that middleman or that payment processor.

465
00:33:33.285 --> 00:33:35.385
You'll then have to calculate that out as well.

466
00:33:35.445 --> 00:33:40.085
And so there's there's a lot of variables to consider if that's the way you wanna go about it. Yeah.

467
00:33:40.085 --> 00:33:42.245
I think the biggest liability is just fraud.

468
00:33:42.245 --> 00:33:47.760
You know, someone creates an event and and makes all these purchases and and you pay them out and

469
00:33:48.060 --> 00:33:51.500
and then they're the ones who secretly it just gets really messy.

470
00:33:51.500 --> 00:33:56.640
And then if you can avoid being the middleman for processing other people's payments, it's actually

471
00:33:57.135 --> 00:33:58.915
better. It does require a lot of

472
00:33:59.295 --> 00:34:03.555
security and legal and insurance and all that stuff. So instead

473
00:34:03.935 --> 00:34:10.355
of trying to take a commission of each ticket sale, we do have some alternate methods so you can still monetize

474
00:34:10.975 --> 00:34:13.210
off from your members posting events,

475
00:34:13.610 --> 00:34:14.510
on your site.

476
00:34:15.210 --> 00:34:18.910
Probably the simplest way to do it for both you and your member

477
00:34:19.290 --> 00:34:22.670
is to just charge them using the pay per post feature

478
00:34:23.625 --> 00:34:27.804
for however many events they want to publish on your website.

479
00:34:28.264 --> 00:34:33.245
So say, for example, they wanna list an event on your Brilliant Directories website.

480
00:34:33.465 --> 00:34:37.520
You can charge them $10 to do so. So they'll pay you $10.

481
00:34:37.520 --> 00:34:42.020
Their event will be listed on the site, and then they can link out to, say, Eventbrite

482
00:34:42.480 --> 00:34:44.820
where people can actually purchase tickets

483
00:34:45.199 --> 00:34:49.540
for that event. So you've collected money that way. You could also collect money

484
00:34:49.895 --> 00:34:55.494
when members want to publish events on your site, and you can also promote those events for them.

485
00:34:55.494 --> 00:34:57.114
You can feature them on your website.

486
00:34:57.655 --> 00:35:00.555
If you have a large list of email subscribers,

487
00:35:01.095 --> 00:35:04.070
you can send out the event in your newsletter.

488
00:35:04.290 --> 00:35:08.390
So there's a few different ways to go about it where you're actually providing them a

489
00:35:08.690 --> 00:35:09.670
a different service

490
00:35:10.210 --> 00:35:10.710
for

491
00:35:11.170 --> 00:35:13.830
promoting their event rather than actually

492
00:35:14.130 --> 00:35:17.970
acting as that payment processor and selling tickets for them.

493
00:35:17.970 --> 00:35:31.980
It's probably a lot easier for everybody involved if you just have them sell the tickets on a third party site like Ticketmaster or Eventbrite, and then you just take care of some of the promotional aspects that Brilliant Directories already has built in.

494
00:35:32.460 --> 00:35:36.400
Yeah. It's a lot cleaner that way. The the the business model is then,

495
00:35:36.780 --> 00:35:39.760
you know, charging members to for for posting,

496
00:35:41.180 --> 00:35:46.380
and also the visibility you're gonna give their their events or whatever their post happened to be.

497
00:35:46.380 --> 00:35:53.085
So you're basically just providing a service to promote their events through your website, and you're not necessarily doing all the complicated

498
00:35:53.385 --> 00:35:57.725
calculating for taking a commission of their event sales and tickets.

499
00:35:58.345 --> 00:36:00.205
Some tools that I'd rec would recommend,

500
00:36:00.905 --> 00:36:01.710
to kind of

501
00:36:02.030 --> 00:36:02.430
help,

502
00:36:02.910 --> 00:36:06.190
promote, their events. Some some digital products that you can create.

503
00:36:06.190 --> 00:36:10.130
You can create additional product additional services or products to boost,

504
00:36:10.750 --> 00:36:11.490
their events.

505
00:36:11.790 --> 00:36:14.930
So the paper post would charge them every time they wanna post.

506
00:36:15.145 --> 00:36:25.385
And a couple of my favorites, well one thing that's my favorite that you don't need, an add on for is if you go to the design settings and you wanna stream events on your home page.

507
00:36:25.385 --> 00:36:27.725
So let's go to the home page layout

508
00:36:28.130 --> 00:36:31.510
and one of the section orders, let's say we wanted to stream,

509
00:36:32.130 --> 00:36:33.510
events. So show,

510
00:36:34.130 --> 00:36:35.110
recent events.

511
00:36:35.810 --> 00:36:37.990
So once you have that selected here,

512
00:36:38.450 --> 00:36:44.434
what you could do is, and it's a simple thing, under recent events, you can choose

513
00:36:44.974 --> 00:36:46.434
which membership levels,

514
00:36:46.974 --> 00:36:53.075
whose events will show on the the homepage. So perhaps only the gold members, the gold plan members

515
00:36:53.694 --> 00:37:00.150
events will show on the homepage. So that's an incentive for someone to stay subscribed to a paid,

516
00:37:00.770 --> 00:37:01.970
membership level on your site.

517
00:37:01.970 --> 00:37:06.790
In this case, it would be the gold plan, and one of the benefits is their recent events will,

518
00:37:07.570 --> 00:37:11.724
scroll through the home page and stay on there for, you know, x amount of of time.

519
00:37:11.724 --> 00:37:16.385
Another thing without needing an add on is you can utilize the banner ads feature.

520
00:37:16.605 --> 00:37:20.625
You can have the event poster send you an image. You give them the dimensions,

521
00:37:21.005 --> 00:37:26.045
and then you just upload that image as a banner ad and promote it that way on your site.

522
00:37:26.045 --> 00:37:28.040
And you can tell them, include it in

523
00:37:28.340 --> 00:37:31.560
your membership level or one of your events will

524
00:37:32.180 --> 00:37:35.400
host a banner ad linking directly to the event page

525
00:37:35.780 --> 00:37:41.240
for two weeks prior to the event start date. So that's another way to incentivize

526
00:37:41.705 --> 00:37:45.965
users signing up for certain membership levels without the need of using any add ons.

527
00:37:46.345 --> 00:37:48.125
I think that's one of the most underutilized

528
00:37:48.985 --> 00:37:53.965
functions of the banner ads is that they don't have to be Google Ads. You can self promote

529
00:37:54.300 --> 00:37:59.760
areas of your site or your members content on your site using the banner ad functionality.

530
00:38:00.060 --> 00:38:02.400
So self promoting and internal linking

531
00:38:02.860 --> 00:38:07.920
to important pages on your site or pages that you're being paid to promote us from sponsors,

532
00:38:08.454 --> 00:38:16.635
that's a huge benefit to you and a service that you can offer to your members for that very exclusive real estate that these banner ad placements offer

533
00:38:17.015 --> 00:38:17.755
to members.

534
00:38:18.055 --> 00:38:19.835
Good really good point there David.

535
00:38:20.375 --> 00:38:24.089
And that's kind of why we have these extra banner ad units here.

536
00:38:24.329 --> 00:38:35.630
And then you just if you're just wondering how to place these extra banner ad units on your site or custom sidebars you create, if it's a sidebar just know that the name of the widget is right here.

537
00:38:36.075 --> 00:38:39.935
So if you ever want to know how to call or reference these extra banner ads,

538
00:38:40.315 --> 00:38:44.255
the widget name is right here so you know how to reference these extra ones.

539
00:38:44.955 --> 00:38:50.655
Another thing that I like is the the pin featured posts. So you can create a digital product

540
00:38:51.630 --> 00:38:56.450
and you know if someone pays for a digital product, one of the products could be like pin the event

541
00:38:56.910 --> 00:38:59.730
or some post at the top of the search results.

542
00:39:00.109 --> 00:39:01.970
So this was kind of self explanatory.

543
00:39:02.670 --> 00:39:08.185
With this add on, you can then choose specific post to pin at the top of the search results page.

544
00:39:08.325 --> 00:39:17.305
And no matter what, as long as that post is gonna be part of the search results, rather than being underneath other posts, it'll bubble its way to the top of the search results.

545
00:39:17.445 --> 00:39:20.745
And that's a super high value way to, give your members

546
00:39:21.250 --> 00:39:28.390
more visibility for their posts, and something they would definitely be happy to pay for if if there's good traffic coming from your site as well.

547
00:39:28.690 --> 00:39:32.150
And let's see. Are there any other tools or recommendations

548
00:39:32.530 --> 00:39:37.215
you have for kind of featuring or giving visibility to more posts, Dave?

549
00:39:37.595 --> 00:39:43.855
Well, like I mentioned, if you do have a list of newsletter subscribers, you can include it in maybe a weekly or monthly newsletter.

550
00:39:43.915 --> 00:39:50.300
If you if if your site's targeted for a specific industry or if you have a local directory website,

551
00:39:50.600 --> 00:39:53.420
you can include it, you know, in kind of like a a weekly

552
00:39:53.720 --> 00:39:57.260
what's new in the industry newsletter and include the event there.

553
00:39:57.320 --> 00:40:03.500
You could also if you wanna dedicate a little bit more time, maybe you wanna charge for this, you could create

554
00:40:04.125 --> 00:40:05.185
a blog post

555
00:40:05.965 --> 00:40:07.325
specifically about the event.

556
00:40:07.325 --> 00:40:13.905
So kind of give a brief description of what the event is, who's hosting it, why it's gonna be a great event, why people should attend it.

557
00:40:14.525 --> 00:40:17.725
That's another way to do it. Again, you could include that in a newsletter.

558
00:40:17.725 --> 00:40:22.270
You could feature that post on the home page. You can share it on social media.

559
00:40:22.650 --> 00:40:24.510
I know kind of immediately,

560
00:40:24.810 --> 00:40:34.910
it it sounds like it may be a little bit more work to promote these events and generate revenue that way instead of collecting processing fee for actually selling tickets for your members.

561
00:40:35.365 --> 00:40:38.265
But when you weigh it against the potential liabilities

562
00:40:38.885 --> 00:40:41.065
that come with acting as that middleman,

563
00:40:41.605 --> 00:40:45.545
I think nine and a half times out of 10, it really outweighs those liabilities.

564
00:40:45.605 --> 00:40:53.140
So And what you can even do is even if you don't have any sales, go ahead and promote an event like we're saying on the homepage or a sidebar

565
00:40:53.520 --> 00:40:56.339
or in an email newsletter or on your social media,

566
00:40:56.960 --> 00:41:01.280
channels. And at the end of that promotion, say, do you have an event you wanna promote?

567
00:41:01.280 --> 00:41:06.625
And then link them to a landing page that sells them on the the service you have to promote an event,

568
00:41:07.005 --> 00:41:11.265
through one of the digital services products that you create. So you can just

569
00:41:11.725 --> 00:41:16.380
be proactive and and promote an event for free for one of your members or just add it yourself.

570
00:41:16.619 --> 00:41:23.920
But at the end of it, just say, if you have an event you'd like to promote for you, click here to learn more about our our service.

571
00:41:24.700 --> 00:41:27.099
So you can go ahead and just be proactive and do that.

572
00:41:27.099 --> 00:41:31.440
And just assume assume the sale and assume people's interest in that in that service.

573
00:41:32.255 --> 00:41:34.495
Well, great stuff, David. Thanks for putting this together.

574
00:41:34.495 --> 00:41:37.555
But just to recap since I know a lot of people might wanna do this,

575
00:41:37.855 --> 00:41:39.635
create and publish an event post,

576
00:41:40.175 --> 00:41:45.475
create digital products for each ticket level, and then for the the URL of that ticket,

577
00:41:45.819 --> 00:41:48.539
link it to the by page in the description of the event.

578
00:41:48.539 --> 00:41:52.960
So in the description of the event, just link to the by pages for those different ticket options,

579
00:41:53.660 --> 00:41:55.359
and then you can certainly track,

580
00:41:55.819 --> 00:41:56.640
and export

581
00:41:56.940 --> 00:41:58.880
the buyer list for each different,

582
00:41:59.180 --> 00:42:00.720
ticket level that you have.

583
00:42:01.235 --> 00:42:05.155
Great stuff there, David. Thanks for putting that together. We have a couple more minutes here.

584
00:42:05.155 --> 00:42:08.275
We can certainly take a a question or two. Let's see who has their,

585
00:42:09.075 --> 00:42:12.215
hand up here. Alright. We got our good friend, Joe, here.

586
00:42:12.595 --> 00:42:13.975
How are you today, Joe?

587
00:42:14.730 --> 00:42:18.030
I'm doing great. And you? Good. Good. Thanks. What's your question for us today?

588
00:42:18.970 --> 00:42:19.470
Keywords.

589
00:42:19.930 --> 00:42:23.770
So you've got, obviously, you've got an add on where people can add keywords to,

590
00:42:24.490 --> 00:42:29.630
to categories, so different names. But is there a feature where people can

591
00:42:31.085 --> 00:42:33.265
add keywords on their own accounts? So say,

592
00:42:34.285 --> 00:42:37.425
say you have a restaurant, right? So they're gonna put in their restaurant.

593
00:42:39.005 --> 00:42:46.420
Now they're gonna maybe if if there's not a category or whatever, they'll be vegan, There'll be different things they want in their keywords.

594
00:42:46.559 --> 00:42:47.059
Mhmm.

595
00:42:47.839 --> 00:42:50.099
Just alone them, not done by the admin.

596
00:42:50.480 --> 00:42:53.619
Is there a way they can do that? Yeah. That's a really good question.

597
00:42:54.160 --> 00:42:57.380
So what you'll wanna do in that case in the form manager,

598
00:42:58.194 --> 00:43:02.375
what you might wanna do is add a field to the contact details.

599
00:43:03.635 --> 00:43:07.734
And a really good thing to do, what I would recommend doing

600
00:43:08.515 --> 00:43:09.655
is this one,

601
00:43:10.290 --> 00:43:14.550
Clone, I would do what the short description field does. Just create a new form field

602
00:43:15.010 --> 00:43:16.390
and call it like

603
00:43:17.010 --> 00:43:17.510
additional

604
00:43:18.050 --> 00:43:19.510
keywords or whatever.

605
00:43:19.810 --> 00:43:21.030
And just give it

606
00:43:22.375 --> 00:43:22.875
additional

607
00:43:23.335 --> 00:43:24.955
keywords as the system name.

608
00:43:25.255 --> 00:43:26.875
And just give them instructions,

609
00:43:28.615 --> 00:43:29.115
like

610
00:43:29.815 --> 00:43:33.355
as as long as this is part of their profile, it'll search them.

611
00:43:33.495 --> 00:43:38.930
So you could just write this form field, have them enter whatever they want and they'll be found as additional

612
00:43:39.230 --> 00:43:39.730
words.

613
00:43:39.870 --> 00:43:45.890
And it will it will plug in different words so say it can pick different words and even if it's not in the same order.

614
00:43:46.430 --> 00:43:51.090
Yeah it'll if it just picks up one of the words that they've entered in this position. Part text?

615
00:43:51.605 --> 00:43:57.365
Yeah. Part text and full text. Yeah. Thank you very much, JC. Alright. You're welcome. Alright.

616
00:43:57.365 --> 00:44:00.405
Let's see if we got time for one more question here. Good stuff there. Yeah.

617
00:44:00.405 --> 00:44:06.105
If you add that that field, Joe, the only thing is you just don't want people to keyword stuff their their profiles.

618
00:44:06.350 --> 00:44:10.430
So you just gotta be a little careful on on, what you wanna allow them to put there.

619
00:44:10.430 --> 00:44:13.490
They can also keyword stuff their about description, I guess. So,

620
00:44:14.750 --> 00:44:20.290
yeah, I guess with a little moderation, allowing them to add their own keywords to their profiles, could be beneficial.

621
00:44:21.625 --> 00:44:27.725
Alright guys, thanks for another wonderful webinar Wednesday. A great topic today on creating

622
00:44:28.185 --> 00:44:34.025
tickets and events and using the cell digital downloads add on. Tons of BD lab updates.

623
00:44:34.025 --> 00:44:36.930
There were too many to even include all of them in this

624
00:44:37.890 --> 00:44:41.490
list. If you haven't already done so, I recommend joining our Facebook group.

625
00:44:41.490 --> 00:44:43.990
You can head on over to brilliantdirectories.com

626
00:44:44.130 --> 00:44:47.089
forward / facebook and follow the conversations there.

627
00:44:47.089 --> 00:44:54.098
And on behalf of myself, Rick, and David, thank you all for joining us, and we'll catch you next week in, next webinar Wednesday.

628
00:44:54.098 --> 00:44:56.758
Have a great day and a brilliant week. Take care, guys.

