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Alright, gang. Let's dive right into it.

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Welcome to another edition of webinar Wednesday by Brilliant Directories.

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If you're joining us here today, it means that you're looking

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to grow your online community, and that's what all these, webinar sessions are about.

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If this is your first time joining us today, welcome.

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I am Jason there on the left, and we're lucky to be joined by David Rocklin, the digital strategist here at Brilliant Directories.

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Dave, thanks for taking the time to join us today. Absolutely.

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Glad to be here for the second webinar of 2020.

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Our team has been hard at work, and we'll be showing off some of those updates here. Yeah.

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Absolutely. So for those of you joining us for the first time, we do webinars every two weeks.

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Sometimes we'll do back to back webinars week after week.

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And if you happen to miss a webinar or have questions

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after the webinar,

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feel free to join our Facebook group.

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It's a great way to continue the conversation there, ask questions, start discussions.

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You can head on over to brilliantdirectories.com

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forward slash facebook and just click on the blue join button, and you could start participating in that group.

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I'm pretty active in there myself, and I know that, there are some noteworthy attendees here in the webinar that are also very active there as well.

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So you can join us there in between webinars.

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So usually in the webinars, we have a, some lab updates and a tip of the week. As David mentioned,

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the team has been hard at work,

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ever since actually the December

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going into to 2020 and and even throughout this entire month, we've been working on a lot of updates for security, stability,

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better UI and design for for your members and yourself.

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So we wanted to just take some time in this webinar

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to specifically cover some of the updates

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because there's no doubt that you've been seeing some small changes

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around the admin area

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and also on the front end of your site potentially in the member dashboard area.

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So So we just wanted to talk about some of the things that we've been doing

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and what you can expect moving forward as well.

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So David, let's actually talk about the member dashboard when when members log in to their dashboard.

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Some of the UI, they're all very subtle changes.

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I even forget what it used to look like, but there have been some subtle changes

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mainly to improve, the mobile experience for for members. Right, Dave?

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That's right.

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The member dashboard area was an area that, while still functional aesthetically, it was starting to lag behind a little bit.

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And, so recently we went ahead and kinda streamlined everything back here.

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It still feels very familiar,

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but it feels a little bit more polished.

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So this is a sample site that we have here. And first let's talk about the member sidebar area.

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Now if you've customized your sidebar widget, I know some people have,

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it will remain the same. But if you haven't,

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you will be getting these updates to your site.

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Most notably is,

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you know, a lot of times when you provide your members with lots of post publishing

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features like the ability to publish articles and events,

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the sidebar can become pretty long. So what we've done is we've kind of compartmentalized

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some of

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the items here in the sidebar.

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So just to give you a quick overview, basically all the member management stuff or profile management stuff will be in this top area here.

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This could be like managing leads, their reviews,

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chat messages,

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and then obviously

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managing their general listing here.

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Another thing to note is, for those of you that that have the member profile analytics add on, this link used to be buried in the manage listing,

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toggle here.

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But now it's its own tab which draws more attention to it.

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And really this tool here is to show your members, you know, that they're getting some traction and some engagement from their profile on your site.

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So whether they're free or paying members, if someone might wanna cancel, this is a great retention tool to show them that there is value in their profile and their listing on your site.

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Just as a show of hands out there, who actually uses the profile analytics, the the statistics add on with their site?

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If you wanna use the raise your hand tool.

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Jeff's raising your hand. About

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25%

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of the users here use this.

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And if you haven't, you can check out the BD site and learn more about it. The second one is,

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let's actually go down.

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Now everything members can publish that's not related to their actual listing or profile,

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that's gonna be in this section over here. So,

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all these items here are for their post publishing,

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and you used to have to toggle there was a toggle here similar to this to see how many posts were in each, we'll call it folder or channel

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here.

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Now the member can actually very easily see how many posts they have of each kind including zero.

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And I actually like this very much because when if you've given the member the privilege to publish content and they see zero there, it's gonna motivate them to wanna turn that zero into a number and to publish content.

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And then the favorites also when when you have, when the members can bookmark their favorites,

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this was also buried in all the the different content that you can publish.

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Now it's in its own section.

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So a lot more streamlined here and I'm actually gonna do a toggle on mobile here.

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And what I like about it is also

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the sidebar that toggles on mobile. It used to come out about half here.

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Now it comes out a bit more.

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So on mobile you get a much better experience here with the sidebar. It's much easier

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to control and manage the content and actually get to places because there's less of these toggles here.

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There used to be one for each of these.

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I think the biggest takeaway with this aspect of the dashboard update

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is that even though you still have almost the same amount of information as you had before,

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it's all organized in a way that makes it much more understandable.

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You can quickly glance at this at the sidebar,

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see if you have any new reviews or leads that need to be managed.

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You can easily get to your favorites if you're just a general user.

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And like you mentioned, it draws attention to the types of posts

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that you haven't published anything for.

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So if the member is given the ability to publish, in this example,

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articles

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and they don't have any member articles published,

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this says, hey. You don't have any published.

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Maybe you wanna try submitting one to be published.

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Absolutely. I think it's just a more direct approach for the users.

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So

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with that, we've also simplified the layout of when you're looking at a specific item.

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If if you guys remember, there used to be a cluster

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buttons here on the right when you're edit it when you're looking at your posts.

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Now we've put it in a nice convenient actions drop down.

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It saves a lot of space, and it actually looks great on mobile,

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as well.

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So actually when we when we look at this on mobile,

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it's actually really nice.

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You can you can add a new post right here. You can edit the post you're looking at.

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And what I also like, David, is now there's this go back button,

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so you can go back to kinda where you were at.

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And actually, we are here in the digital products

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post type.

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For those of you that were using the digital products post type, the sales history for the for the revenue and the sales you've had for your digital products is now in a tab here.

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Used to be a separate link in the sidebar, but really there's no need for that.

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It's a convenient tab over here. So if you happen to have any sales history,

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you could be sure to catch it here. And then obviously, you can export

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your results as normal.

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Okay.

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And then I think the last thing to cover here on the member dashboard updates, if there's a smarter

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smarter design for member photo uploads.

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So and this comes from the Facebook group, a lot of suggestions

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there.

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There were cases where people reported that their members were confused about uploading a photo because when you upload a profile photo you have to confirm,

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and people got confused with this green button here to go to the next step.

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So they were adding a photo but they didn't click the confirm button.

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They were just going to the next step, so it kind of didn't upload the profile photo.

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Well now that's all been changed.

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Now anytime you wanna upload, one of these,

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profile photo or logo or cover photo, you get a nice pop up here, and then they can click to choose the image that they want.

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So I'll just choose, an image here.

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And then right here, they can confirm their upload.

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So everything happens in this model pop up.

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Works really nice.

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And also, again, Dave, this works really nice on mobile, which was one of the other reasons, we wanted to move forward with this with this type of update.

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Yeah.

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I think the biggest thing with the majority of these dashboard updates as well as some of the previous updates that we showed off in the admin area is that BD as a platform itself has always had a lot of features and we're constantly adding new features.

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But it's difficult to utilize those features if they're not easy to find or if you simply don't know that they exist.

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So recently, I think people have started to recognize that quite a few of the updates we've been pushing

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have just been kind of usability updates, making the entire platform easier to navigate

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from the admin side as well as from the member side.

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And again, if you guys have more, a lot of these updates came from your suggestions in the Facebook group.

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So, you know, we we do value them very much, and your feedback is is always appreciated.

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So let's move out of the member dashboard updates, and let's talk about some things on on the front end of the website.

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One thing that we've done is the reviews page, and let me show you exactly what I'm referring to here.

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So this is our demo site. Let's actually look at this sample member listing.

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So on the profile page, there's obviously a tab for the member's review.

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And for search engine optimization,

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each review has its own detail page. So if you can actually click on the title of a review.

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Prior to this update that we're talking about now,

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I don't know why it was, but we would only show the overall rating,

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on this page. So all the other criteria,

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you know, you can change the text here, but service responsiveness,

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these weren't showing. It was just showing overall rating,

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and then the, the text. So now we show it's on your sites right now.

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It show all the criteria that's available to be reviewed.

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And then what's also nice that I like is, the sidebar is a little sticky here.

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Again, this is something that's better for mobile.

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So as you're scrolling down, you can see the other reviews

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and they internally link on the site so you can continue clicking.

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Let me show you what this looks like on on mobile, Dave.

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So if we go to mobile, now it actually starts with John Smith reviews.

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Before it started with the member's profile photo, but it didn't show their name.

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It said back to listing. It really wasn't a good mobile experience. So now it starts with a good

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h one title for the site. Good for search engine optimization again.

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And then as you scroll down, you get all the reviews, and then it says if you wanna go back to the members listing.

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So these are some small things that are gonna provide a better experience,

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for your website visitors,

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as well as for SEO.

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Another aspect on this page that we don't have in this example

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is that if the member did reply to any of these reviews, you'd of course be able to see that member's reply on this page as well.

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Alright. This is a small update. So a lot of us have photo gallery posts.

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Those could be photo albums, property listings,

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products, classifieds. You can members can upload multiple photos to those post types.

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When you would go to the gallery,

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let me actually show you an example.

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When you got to the last thumbnail,

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it would actually get stuck. You would have to only go in the next direction.

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So now on everyone's sites,

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it's gonna continue

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continue streaming continuously.

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So now you have infinite scroll on your photo gallery post types.

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So that should keep people clicking a few more times on each page.

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Couple options for your home page.

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You can now add your events calendar to your home page. So for those of you that have

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a site that utilizes

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events heavily or you're an organization, maybe events are important, you wanna showcase them on your homepage,

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you can now go into your design settings. And let me show everyone where this is.

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And if you go to homepage layout,

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under the section order where you choose the items you want to display on your homepage, in any one of these, you can actually choose,

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the events calendar. Let me scroll down a bit more. So show event calendar

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right here at the bottom. So you can choose that and the event calendar will load on the home page.

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More items on the home page.

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If you are using the featured article slider,

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that's the one where you can have blog articles on your homepage, and it does the slider.

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Let me show you that. So we're all on the same page of what we're talking about here.

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So that would be, this slider here. We just have the same article looping. But,

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prior to this update, the colors of this

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were only matching whatever your menu your main menu colors were. There wasn't a way to customize

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the colors of this.

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The menu colors, they matched your theme for sure, but those might not be the colors you wanna use for the featured article slider.

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So actually, let me show you how you can edit the colors of this now. It's pretty simple.

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There's four options here.

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So first thing is you wanna make sure you have the featured blog article slider as one of the, streaming section orders here.

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And then if we toggle that closed and if we go to the next module, the section order options,

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and here we go, featured blog article slider,

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we now have some color options here. So, we can change the background color.

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I'll just do something for first stark difference. We'll do some burgundy.

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Alright. And font color, we'll keep white. And then there's the hover, there's the inverse.

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So if we hover, again, let's just do something stark. We'll do like purple,

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and we'll keep it white font. And also what you can do is the the articles,

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the titles, you can choose if you want them on the right side or the left side.

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So actually, let's do the left side here.

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And Dave, what I'll do is I'll just open this in a new tab and we can compare the two.

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So here we can see we have the red background

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and with the hover color as well here, and it's on the left side.

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So you guys have control over that. And then also, let's not forget, you can also choose

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the background of the section itself.

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So for each section, section one, two, whatever you're using, you can actually use

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a custom background color. I'll just do like a light gray here or blue.

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This isn't gonna be the prettiest thing, but it gives you an idea of what control you guys have here with this.

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So if we refresh this,

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this is a great way to kinda draw more attention to the section.

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Obviously, you wanna use a better color combination than these random ones, but,

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you can definitely choose something that's elegant and just kinda decorate your homepage a little nicer than, just a stand alone.

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However, I I think the stand alone does look work well,

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on its own as well. Alright, Dave. Let's see what else we have here. We have some more,

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lab updates.

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This stuff is more geared towards the admin area, but it's really, really helpful for for managing your site.

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One of my favorite things, we were actually waiting for this for a while.

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It got sent back and forth to QA,

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but it's the ability to export your form inquiries.

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Let me show you what that is. So you guys have contact forms. You have,

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let's let's go here to the form inquiries page.

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That's under emails,

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form inquiries.

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A lot of people clone the the contact us form, and they might create a landing page for an application or event registration or or something like that.

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And now what you can do is you can actually filter by the form.

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So we even, you know, let's say the contact form, the standard contact form.

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So now these are all the people who filled out the contact form.

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You can click the export inquiries button, and what this is gonna do, it's gonna give you

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the ID number,

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the the origin page of where it was filled out, the person's email address, and basically all the other information you gathered

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from that inquiry.

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So if you have custom fields, it could be maybe people are filling out three fields, maybe they're filling out 30 fields of information.

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You can export all that very easily now, with the export inquiries button here. So,

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for those of you that that are using forms, pretty heavily on your site, there's now an easy way to export

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all the data from from those,

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inquiries here.

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Actually, by a show of hands, who does have custom forms on their site where this would be useful for?

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Maybe you have a question we can answer about that. Let's see here. Becky's got her hand up.

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Some other people. Colette's using that

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as well.

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How are you doing, Colette? Hi, Jason. Very well. And you? Good. Good. Good. Thank you.

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So are you using, custom forms on your site?

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00:17:22.965 --> 00:17:24.905
I am. And this would be incredibly

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useful for me because I run a lot of giveaway competitions with questions they answer.

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So I'm very excited about this. Perfect. The good thing about this, Colette, is,

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let's say you have a form and you're gonna collect some custom, you know, information from your members that's that's that you added to the form, it will put each piece of information in its own column when you do that export.

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So you'll get you'll get all the information that was ever filled out from those forms.

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Fantastic. Thank you. You're welcome.

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Okay. Good stuff there.

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Alright.

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So, you know, years ago, we had a classic version of the BD site, and one of one of the cool features that we had on there, was the ability to set a maximum limit of the lead submissions per day,

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from a single IP address. So first, let let's explain what a lead submission is.

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So on your BD site, and I think we can just use our demo site as an example,

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you know, visitors can contact your members. They can send a message.

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They could fill out the send message form.

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They can go to like the get matched page or some kind of landing page you created,

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that uses the lead form

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and then that lead is matched with your members.

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Unfortunately,

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not necessarily be like a robot or a bot.

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It could just be a person manually coming on your site and they're trying to like solicit each and every one of your members.

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And I'm gonna show you where the setting is, but now you can limit the maximum number of times

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an IP can fill out the lead form.

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Personally, I think five is a good limit if you're if you feel that your site is experiencing

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some levels of, unwanted inquiries.

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But let me show you where you can adjust that setting here.

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So let's just start on the member dashboard.

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And this will be under leads

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and lead settings,

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and this is a setting for everyone.

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So you can just go to your main, main action here, and it's the second option here, maximum lead inquiries per day.

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So you could just put a number in there like five or three.

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You know, you don't wanna set it too low.

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You know, someone comes to a site, they might wanna contact three or four people on the site.

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Just something that you feel would be, you know, borderline

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abusive

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as far as how many inquiries someone is sending. So maybe it could be 10.

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Once that limit is reached, there's a text label. It says, you've reached the

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maximum limits, allowed limit per day for sending messages. Please come back in twenty four hours,

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or something like that.

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So you can control that text label and, you can kind of limit the amount of potential spam your site might receive from from people who are abusing that lead form on your site.

294
00:20:02.190 --> 00:20:05.235
Alright. Good stuff there. This one is more of a quality of life.

295
00:20:06.035 --> 00:20:07.895
We use, widgets are basically

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00:20:08.275 --> 00:20:11.015
the foundation of how pages load in the BD

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platform.

298
00:20:12.835 --> 00:20:15.635
So now there's an easy way to copy the widget short code.

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I just want to show everyone where this is.

300
00:20:17.630 --> 00:20:27.250
And I do like this because it does eliminate the human error side of things, especially if you're going to put custom widgets into your into the page editors and things like that.

301
00:20:27.390 --> 00:20:30.690
So let me show you where you can quickly copy the widget shortcode.

302
00:20:31.905 --> 00:20:33.845
Here, you can go to the toolbox

303
00:20:34.225 --> 00:20:35.605
and go to widget manager.

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00:20:37.185 --> 00:20:43.605
And if you have custom widgets, you can certainly now you can hover over the actions and there is a copy shortcode,

305
00:20:44.840 --> 00:20:49.400
and it copies it to your clipboard. And let me show you what that actually copies here.

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00:20:49.400 --> 00:20:50.540
Let's open a notepad.

307
00:20:51.000 --> 00:20:58.460
And basically, it just copies the shortcode so you can render that widget and place it where you need to, widget equals and then the widget name.

308
00:20:59.185 --> 00:21:02.165
And we've actually also done this in a couple other places.

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00:21:02.865 --> 00:21:04.005
The menu manager,

310
00:21:05.745 --> 00:21:07.365
you can copy to the clipboard.

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You want that copy, so that copies

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menu equals menu name.

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So in the case you're gonna render a custom menu, somewhere on your site, you can copy the short code there.

314
00:21:18.080 --> 00:21:22.960
And a pretty common one that people are probably gonna use here is the customized forms.

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00:21:22.960 --> 00:21:25.840
So you can copy to clipboard here for forms.

316
00:21:25.840 --> 00:21:31.475
I know a lot of people use forms on landing pages and such, so you can just come here and copy to clipboard.

317
00:21:32.095 --> 00:21:36.435
And, and again, this is gonna do form equals and then the short code,

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00:21:36.815 --> 00:21:37.615
for that form.

319
00:21:37.615 --> 00:21:45.260
So it's just a nice quality of life thing knowing it's there now, and it just helps eliminate the user error in in manually typing these things out.

320
00:21:45.260 --> 00:21:48.860
Maybe we add a space or we forget something, then something's not working.

321
00:21:48.860 --> 00:21:52.240
So, just a nice quick place to, get that shortcode.

322
00:21:53.335 --> 00:21:53.575
Alright.

323
00:21:53.575 --> 00:21:58.395
This one actually, Colette, we just unmuted you, but, this was your suggestion, the ability to

324
00:21:58.695 --> 00:22:02.315
sort your featured members in a random order. So,

325
00:22:02.695 --> 00:22:05.115
we do have the add on to feature

326
00:22:05.730 --> 00:22:08.950
manually select and feature members on your homepage.

327
00:22:09.570 --> 00:22:12.230
Prior to this, it would just sort the members

328
00:22:12.770 --> 00:22:19.190
based on the position you set them. So let me actually show you first how you can manually choose to

329
00:22:19.745 --> 00:22:20.725
add a member

330
00:22:21.185 --> 00:22:25.125
to your home page, and then I'll show you where the random order option is.

331
00:22:25.505 --> 00:22:28.005
So what's really nice is when you have this add on,

332
00:22:29.345 --> 00:22:34.245
you can come into the search members page and you can choose any member you want

333
00:22:34.740 --> 00:22:36.440
and click on quick edit.

334
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And under the listing settings,

335
00:22:40.900 --> 00:22:41.400
homepage

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featured member order. So,

337
00:22:44.660 --> 00:22:47.460
before it would just go by the order you chose here.

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00:22:47.460 --> 00:22:52.015
So you position one, two, three, four, all the way to 24 and whatnot.

339
00:22:52.635 --> 00:22:56.655
And then you would save members in the desired position order.

340
00:22:57.755 --> 00:23:03.535
And we come to the design settings, and we can choose to show the featured members on our homepage.

341
00:23:03.915 --> 00:23:05.775
So if we go to homepage layout,

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homepage section order.

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00:23:09.169 --> 00:23:13.030
So you can see here in section three, I have show featured members.

344
00:23:14.210 --> 00:23:16.230
And there really weren't too many settings

345
00:23:16.770 --> 00:23:19.669
for this besides choosing the title you want.

346
00:23:19.985 --> 00:23:22.725
But now if we go to section order options,

347
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we do have featured members here. So we have some options here.

348
00:23:27.265 --> 00:23:29.845
We can choose the title we want to show there,

349
00:23:30.225 --> 00:23:31.285
the number of results.

350
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If we wanna show the profile button, this is something new also.

351
00:23:35.539 --> 00:23:37.799
And then here it is, display order,

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00:23:38.179 --> 00:23:43.400
ascending based on that position we were just selecting, position one, two, three, or four, descending,

353
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or in random order.

354
00:23:45.855 --> 00:23:49.875
So let's just save the changes here and see exactly what this does.

355
00:23:51.615 --> 00:23:53.855
Alright. So we have the featured members here.

356
00:23:53.855 --> 00:23:59.635
Granted that there's not too many nice profile pictures here, but I'm gonna go ahead and refresh the page,

357
00:24:01.240 --> 00:24:02.460
And we'll see that

358
00:24:02.840 --> 00:24:06.620
we'll follow this Stacy Smith around. We can see that she's jumping around

359
00:24:06.920 --> 00:24:09.500
unless she stayed the same there, but let's just keep refreshing.

360
00:24:10.120 --> 00:24:10.620
So

361
00:24:11.320 --> 00:24:16.095
we just keep refreshing the page. She's gonna show up. It's basically a random order.

362
00:24:17.515 --> 00:24:23.695
So this is a nice way if you have equal members, they're all they all paid the same amount of money or whatever it is to be featured.

363
00:24:24.075 --> 00:24:29.135
No one basically gets priority. They'll be jumbled around, in a random order here.

364
00:24:29.730 --> 00:24:31.830
And it's just fun to click that button there.

365
00:24:33.170 --> 00:24:36.630
Okay. And another enhancement here, if you have

366
00:24:36.930 --> 00:24:42.710
the multi member manager add on, so that's where a master account can create additional

367
00:24:43.275 --> 00:24:45.135
profiles. We call them sub accounts.

368
00:24:45.835 --> 00:24:48.015
This update allows you to search

369
00:24:48.795 --> 00:24:52.895
for all the members that are sub accounts of a parent account.

370
00:24:53.595 --> 00:24:56.255
So let me show you what I'm referring to here.

371
00:24:58.430 --> 00:24:59.490
Alright. So,

372
00:25:00.590 --> 00:25:05.010
in this sample site here, so we can see here that this member, John Smith,

373
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has a parent account.

374
00:25:07.550 --> 00:25:10.590
So this this member ID, 61724,

375
00:25:10.590 --> 00:25:11.490
is the parent

376
00:25:11.855 --> 00:25:14.435
is the one who created this John Smith,

377
00:25:14.975 --> 00:25:15.475
listing.

378
00:25:15.855 --> 00:25:19.075
So what we can do now is we can actually click on this

379
00:25:20.735 --> 00:25:24.255
and basically what it's done here is the search. Let's take note here.

380
00:25:24.255 --> 00:25:26.275
If you put the pound sign hashtag

381
00:25:27.030 --> 00:25:28.330
in front of an ID,

382
00:25:28.710 --> 00:25:31.450
it's not only gonna search this member,

383
00:25:32.630 --> 00:25:36.150
but it's also gonna search this member and all their sub accounts.

384
00:25:36.150 --> 00:25:40.550
And we know who the sub accounts are because it says that they have a parent account.

385
00:25:40.550 --> 00:25:42.835
So if we scroll down here,

386
00:25:43.215 --> 00:25:47.315
we can see that this one is the parent, 61724.

387
00:25:47.935 --> 00:25:51.715
And these are the sub accounts that this member has created.

388
00:25:52.335 --> 00:25:54.595
So, this is really nice here.

389
00:25:54.950 --> 00:26:00.970
I think one thing we're gonna be adding is a bulk action, so you can bulk change the parent account.

390
00:26:01.350 --> 00:26:04.809
This is good if you might be deleting a member and you wanna move,

391
00:26:05.750 --> 00:26:09.130
the hierarchy of who's a sub account and then parent account

392
00:26:09.664 --> 00:26:10.164
structure.

393
00:26:10.304 --> 00:26:19.044
So in case you are using the, multi member manager add on and you need to like quickly see who owns all these sub accounts or something like that,

394
00:26:19.345 --> 00:26:24.164
you can now certainly do so. Just search for the member ID with the pound sign,

395
00:26:24.500 --> 00:26:28.040
the hashtag sign. If you search for just the member ID,

396
00:26:28.660 --> 00:26:31.940
it's just going to find the individual member.

397
00:26:31.940 --> 00:26:36.280
However, when you put the hashtag in front of it, it's going to search

398
00:26:37.035 --> 00:26:37.775
the member

399
00:26:38.315 --> 00:26:40.655
and all their sub accounts as well.

400
00:26:41.675 --> 00:26:44.895
Alright. Let's see. We have some things that are coming soon.

401
00:26:45.195 --> 00:26:49.115
One is a category quick filter. This is gonna be available to everyone.

402
00:26:49.115 --> 00:26:52.940
Let me kinda show you what we're referring to here. I have an example.

403
00:26:53.880 --> 00:26:58.700
Here it is. Alright. So here's an example site where we've already implemented this.

404
00:26:59.080 --> 00:27:04.760
So many of us use, the categories page where we basically show all the member categories.

405
00:27:04.760 --> 00:27:10.684
Now some of us have a very simple category structure. Some of us this site is a great example.

406
00:27:11.145 --> 00:27:14.284
You know, they have hundreds of top and sub level categories.

407
00:27:14.345 --> 00:27:17.485
So, you know, this page, what you can do is

408
00:27:18.265 --> 00:27:21.645
you can do the quick filter and it will very quickly

409
00:27:22.410 --> 00:27:25.790
shorten this list based on the keywords that you're typing here.

410
00:27:26.170 --> 00:27:28.190
So if we search, well, I think accountants,

411
00:27:29.050 --> 00:27:34.410
so we can quickly find what we're looking for. We can see how it shortened this page already.

412
00:27:34.410 --> 00:27:36.030
So if we search for family

413
00:27:36.674 --> 00:27:37.174
law,

414
00:27:37.634 --> 00:27:39.715
you see we can quickly find what we're looking for.

415
00:27:39.715 --> 00:27:43.235
So for sites that have a lot of categories, I mean it makes sense.

416
00:27:43.235 --> 00:27:45.735
This is just gonna provide a better visitor experience.

417
00:27:46.034 --> 00:27:50.375
And then also what we're gonna do is you know for your members when they select their subcategories,

418
00:27:51.280 --> 00:27:57.360
it could be a very long list as well. We're gonna be putting the same similar keyword filter there.

419
00:27:57.360 --> 00:27:59.620
So when your members are selecting their subcategories,

420
00:28:00.400 --> 00:28:08.644
quick keyword filter there is gonna make everyone's lives a little bit easier and they can kind of quickly search for things that they're looking for without wasting

421
00:28:09.105 --> 00:28:12.325
too much time. So this is coming down the pipeline soon.

422
00:28:13.105 --> 00:28:17.044
This is something that that I really like, a bulk action to change

423
00:28:17.585 --> 00:28:18.705
the post author.

424
00:28:18.705 --> 00:28:26.580
So this is a good example if maybe you have staff that are publishing content on your site, and they're no longer with you.

425
00:28:26.880 --> 00:28:30.019
You're going to delete that that member's account on your site.

426
00:28:30.240 --> 00:28:34.100
And right now what happens is it also deletes all their posts.

427
00:28:34.159 --> 00:28:40.345
So what you can do is, it's gonna prompt you and it's gonna ask you if you want to move those posts

428
00:28:40.804 --> 00:28:44.345
to a new owner, to a new author, another member on your site,

429
00:28:44.645 --> 00:28:49.050
and it'll attribute ownership of those posts to that new owner.

430
00:28:49.270 --> 00:28:51.930
So that's gonna be a bulk action that's gonna be available

431
00:28:52.390 --> 00:28:52.970
to everyone.

432
00:28:53.350 --> 00:28:56.650
And then we have a couple add ons that are coming

433
00:28:56.950 --> 00:28:57.850
down the line.

434
00:28:58.310 --> 00:29:02.810
A photo gallery previewer. I really really like this one. I think it's gonna keep visitors

435
00:29:03.145 --> 00:29:07.565
on your site a bit longer. I do have an example of that as well.

436
00:29:09.225 --> 00:29:09.725
Okay.

437
00:29:10.105 --> 00:29:11.565
This will be for

438
00:29:12.265 --> 00:29:17.725
post types that are multi photo uploads, so like property listings, classifieds, photo albums.

439
00:29:18.090 --> 00:29:23.950
And what it's gonna do is, you can enable this or disable it if you want, but it'll be an add on that's available.

440
00:29:24.570 --> 00:29:26.190
It will allow you to

441
00:29:27.049 --> 00:29:28.590
preview the photo gallery

442
00:29:29.049 --> 00:29:32.990
directly in the search results. So in this case, we're looking at

443
00:29:34.335 --> 00:29:34.835
properties,

444
00:29:35.455 --> 00:29:37.475
and it works great on mobile too.

445
00:29:40.095 --> 00:29:42.195
And what I really like about it is

446
00:29:42.495 --> 00:29:44.575
it'll load all the images of the gallery.

447
00:29:44.575 --> 00:29:52.080
And because this the slider uses a lazy load, it's not gonna use up a lot of the resources to load the page initially.

448
00:29:52.380 --> 00:29:58.620
Only when the when the user starts clicking does it actually ping to get the next image in the slider.

449
00:29:58.620 --> 00:30:01.635
So it's gonna be still be light on resources.

450
00:30:02.175 --> 00:30:05.315
And then what's also nice, it's not only in the search results,

451
00:30:05.935 --> 00:30:06.435
but

452
00:30:06.815 --> 00:30:11.715
on the member's profile page, it also uses the slider here.

453
00:30:11.950 --> 00:30:15.410
And I know some people, they don't start with the overview tab.

454
00:30:15.870 --> 00:30:25.410
Sometimes if if it's a website and it's something about like arts, like murals or artists or designers, they'll start with one of the photo album tabs.

455
00:30:26.035 --> 00:30:28.455
So this gives a really nice interactive experience

456
00:30:28.835 --> 00:30:30.995
for the visitor who's gonna be coming to the site.

457
00:30:30.995 --> 00:30:35.495
So, this add on is just going through its final QA, and it'll be coming down the pipeline,

458
00:30:36.035 --> 00:30:36.855
very soon.

459
00:30:37.155 --> 00:30:39.095
And like the post detail page,

460
00:30:39.409 --> 00:30:44.529
it also loops those images there as well? Correct. This is also an infinite loop here.

461
00:30:44.529 --> 00:30:50.470
So if if they didn't know better, they'll just keep looping, forever until they realize that it's reset itself.

462
00:30:51.330 --> 00:30:55.554
But that's, that's kind of the normal thing with these sliders, these previewers here.

463
00:30:56.575 --> 00:31:00.034
Alright. And then something I'm really really excited about is,

464
00:31:00.414 --> 00:31:04.835
we're gonna make it a formal add on, our automated billing emails.

465
00:31:05.550 --> 00:31:11.490
So right now in the admin area of your tran the transaction history page, you can identify

466
00:31:12.190 --> 00:31:13.490
past due members

467
00:31:15.550 --> 00:31:16.050
here.

468
00:31:16.350 --> 00:31:18.510
So you can see like all your payments and things.

469
00:31:18.510 --> 00:31:21.295
You can see who's past due, but there is no automation

470
00:31:22.075 --> 00:31:26.955
for when a scheduled payment is missed. Reminder emails go out saying, hey.

471
00:31:26.955 --> 00:31:30.315
You know, your payment was missed. Here's a link to come to your site.

472
00:31:30.315 --> 00:31:32.015
Update your credit card and whatnot.

473
00:31:32.480 --> 00:31:35.700
What's really, really cool about this is we're actually gonna include

474
00:31:36.320 --> 00:31:42.820
several different types of automated billing emails, and you can choose if you want them to be turned on or off.

475
00:31:43.200 --> 00:31:45.140
The first one is going to be

476
00:31:45.535 --> 00:31:46.755
a payment confirmation.

477
00:31:47.855 --> 00:31:51.155
So right now when your members sign up, they get a welcome email.

478
00:31:51.615 --> 00:31:52.115
However,

479
00:31:52.495 --> 00:31:54.195
there's no formal receipt

480
00:31:54.655 --> 00:31:55.475
or payment

481
00:31:55.775 --> 00:32:00.175
email confirmation of the actual payment. You know, there's an email that says welcome to our site.

482
00:32:00.175 --> 00:32:07.130
So you can choose to have a separate email go out which is more of the payment confirmation that's come to the site.

483
00:32:07.270 --> 00:32:10.570
And again, you can choose for that to be on or off.

484
00:32:10.870 --> 00:32:14.625
The second one are upcoming payment reminders.

485
00:32:14.625 --> 00:32:17.924
So if you have members that are on monthly or yearly plans,

486
00:32:18.304 --> 00:32:20.804
you'll be able to choose the number of days,

487
00:32:21.904 --> 00:32:22.885
prior to

488
00:32:23.345 --> 00:32:31.550
the next bill date for a reminder email to be sent saying, hey, just as a reminder, you have a payment coming up in seven days.

489
00:32:32.090 --> 00:32:37.710
And it will include the name of the membership level or the plan and the amount that's going to be billed.

490
00:32:38.490 --> 00:32:39.870
So those are all good.

491
00:32:40.345 --> 00:32:45.405
And then what's really exciting and it's really gonna help with, I think with retention and,

492
00:32:46.025 --> 00:32:46.765
to minimize

493
00:32:47.145 --> 00:32:47.945
past dues,

494
00:32:48.345 --> 00:32:50.605
invoices from from stacking up,

495
00:32:51.225 --> 00:32:54.845
you're gonna have up to three past due reminder emails

496
00:32:55.200 --> 00:32:59.620
that you can choose to go out. So let's say a payment is due on the first,

497
00:33:00.000 --> 00:33:05.620
you can have one past due reminder email to go out the next day saying, hey you missed your payment yesterday.

498
00:33:06.080 --> 00:33:11.105
Then you can have a second one, maybe it's more serious. You can obviously edit the template

499
00:33:12.205 --> 00:33:19.665
saying, you know, now you're seven days past due and then you can have a third one, you know, you can choose how many days you want these to be separated by.

500
00:33:19.885 --> 00:33:22.765
But this is really going to one engage your members.

501
00:33:22.765 --> 00:33:28.840
I think the reminder email is gonna be really nice, But also the past due emails, it's it's going to

502
00:33:29.220 --> 00:33:35.300
stay connected with people and allow your site to automatically engage with people who might not wanna be past due.

503
00:33:35.300 --> 00:33:39.080
They wanna pay, maybe their credit card was expired or something like that. So

504
00:33:39.434 --> 00:33:41.595
just a couple add ons that are coming down the line.

505
00:33:41.595 --> 00:33:47.934
There's there's a few others, but these are some of the lab updates that we've been busy on, the last couple months here.

506
00:33:48.075 --> 00:33:49.914
Alright guys, we're gonna end it,

507
00:33:50.475 --> 00:33:54.735
there. This was the second webinar of 2020. It's always a joy.

508
00:33:54.919 --> 00:33:59.159
Next webinar, we'll be sure to have a tip of the week. There were just so many lab updates to share.

509
00:33:59.159 --> 00:34:00.860
We couldn't hold ourselves back.

510
00:34:01.080 --> 00:34:04.679
If we didn't get to your questions, please join us in the Facebook group.

511
00:34:04.679 --> 00:34:08.165
You can head on over to brilliantdirectories.com/

512
00:34:08.165 --> 00:34:10.985
Facebook, and we can continue the conversation there.

513
00:34:11.125 --> 00:34:16.812
So on behalf of myself, David, and the entire family here at Brilliant Directories, thank you for joining us.

514
00:34:16.812 --> 00:34:18.892
Have a great day and a brilliant week.

515
00:34:18.892 --> 00:34:22.012
We'll catch you in the next webinar, which is two weeks from today.

516
00:34:22.012 --> 00:34:23.792
Have a great day, guys, and take care.

