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Alright gang, let's get started. Welcome to another edition of webinar Wednesday.

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It's great to be with everyone here today. If this is your first time joining the webinar, welcome.

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And I do see some, new names and faces here.

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Welcome, I am Jason there on the left and we're lucky to be joined by David Rockland, the digital strategist here at Brilliant Directories.

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David, thanks always for taking the time to join us in these webinars. Hey, everybody.

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Glad to be back with you for webinar Wednesday January.

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Looking forward to our guest presenter today showing off a cool new tool to improve your members experience within their dashboards.

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Awesome. Absolutely. And you can head on over to brilliantdirectories.com/

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youtube and if you click on that red subscribe button you'll get notified first anytime we upload new training videos and tutorials

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onto our channel.

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Also, if you're not a member of the Brilliant Directories Facebook group, we encourage you to join.

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It's a great way to keep in touch and continue the conversation in between webinar Wednesdays.

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You can head on over to brilliantdirectories.com

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forward /facebook and click on that blue join button. Everyone is welcome. I'm in there myself.

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There are some great conversations and things

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started in there very constructive and very helpful as well.

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Alright. And for those of you joining us for the first time, welcome.

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Webinar Wednesday is a great way for us to share some of the newer features built into the platform

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week after week.

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We like to focus on the features and the tools that can help you increase traffic, convert visitors,

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into members, improve the member journey or the visitors journey on your website, which is actually, what one of the tips of the week are for today.

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If you have any questions on these topics or anything else about your directory or membership website, please save them.

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We will try to get to as many questions as as possible,

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in the hour that we have today in the webinar. Okay.

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And we have a few BD lab updates to share, a few exciting items here and some coming soon items that I do have some previews for

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as well. The first one at the top of this list, if you are using the Stripe payment gateway,

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now you can edit

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the name that shows on your members credit card statements.

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So when your members look at their credit card statements and they see your company name listed,

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next to the charge,

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you can now define a custom name,

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that will show on that credit card statement. Let me show you where that's set right now.

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By default, it's always been the name of your website.

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However, a lot of people have a single Stripe account that they're using for multiple website properties

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or the corporation name is simply different than the actual name of the website.

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There's a few scenarios here.

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So let me show you if you need to where you can change and customize the name that shows on your customers or your members credit card statements.

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So this would be in the finance section

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under payment settings.

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And again, this is just if you're using Stripe, you can click on the edit button here.

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And this is what's called a statement descriptor, the name that's described on the customer statement.

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So you can have between five and twenty two characters here. It's gotta be alphanumeric.

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There can be spaces,

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but now you can put, whatever you need,

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you know, to put here, flowers by us, etcetera, etcetera.

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This is also controlled within Stripe, but now you can do it easily here from your admin dashboard area as well.

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Alright, this next one was related to the file uploads for forms add on that was released just a few short weeks ago.

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A suggestion came from, I think last webinar Wednesday,

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the ability to delete files when they're uploaded from the form submissions.

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So I'll just quickly backtrack and kind of show you what this is and where you can now delete files that have been uploaded with form

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submissions.

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So this is related to the file uploads add on.

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So if you go to our add ons section at the Brilliant Directories website,

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you can search for the file uploads for forms.

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What's cool is there is also now a little tutorial video on how this add on works.

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And in a nutshell, it does allow you to add a file upload fields to your custom forms.

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Maybe you want people to upload images, PDF files, their resumes,

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what have you, they can certainly do that now with this add on.

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But when we first released this add on a few weeks ago, there was no ability to delete these said files that were uploaded with the forms.

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Now I can show you a few areas where you can delete the files uploaded.

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Let's say, one of the forms that were filled out, the responses come into your forms inbox page in the admin area.

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If you look at the full inquiry,

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so this was someone trying to verify their account and they included a photo ID.

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We can see that here. We can view the file.

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So they've uploaded this photo ID.

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Let's say all is well, I don't wanna keep this this image or this file in my database any longer for whatever reason,

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there is now a delete file button here and you can click yes and continue,

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and it will permanently delete this image or this file,

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from your file manager, from from your website. So you don't have to store this.

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Maybe it's sensitive, maybe you just don't need it on your site anymore.

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That maybe that's your way of, you know, verifying or just, you know, letting yourself know that you've already downloaded this file.

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So you can now delete it here. And there are other areas as well.

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In the interactions tab, we'll use the member leads as an example.

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Maybe people are submitting leads,

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with resumes or images,

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as well. We can see here that we have a few lead samples,

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and people have uploaded, let's see this file here. It says resume, but it's just a picture here.

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This was just test some tests we were doing.

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And this is something else, another file that was uploaded with this lead. Okay.

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Another sample ID card.

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Let's say we don't we no longer want this in the system,

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we can click on delete file

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and it will delete it from the website, from your website.

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And we can see here that it's no longer part of this lead.

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So that now exists. Appreciate the suggestions.

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We did receive a few other suggestions around the file uploads,

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for forms add on, and, we have a few of those coming down the line very soon.

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This next one is related to the express member registration add on, which is a free add on that all websites

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have.

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You can now start your login form

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with the express member registration form displaying first.

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For those of you who are not familiar with this, let me show you exactly what this is.

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It's really cool and if you do have a general user account that members can register or visitors can register with on your website, I would highly recommend enabling the express members registration

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on your site.

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It will definitely help you increase your subscribers and your general users or whatever you're calling them for that membership plan.

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Let me show you, what this is and how we can enable it. Okay.

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So anywhere there is a login form, for example, if you go to member login,

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you could see I've enabled it on this site. We see another tab here.

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It says register new account, and then there is a form here to register a free account.

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Now where else do we see the login form?

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There are certain areas around the site where we might see a login form.

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For example, if we're looking at member results

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or blog articles or other coupons or events,

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if you have the bookmark favorites add on, you might have a like button.

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But in order to like something, you need to be logged in.

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So again, here we see also the login form or the register new account.

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So in order to enable the express member registration in the first place, we go to our general settings in the settings area of the admin and it's in the first tab, the general tab.

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If we scroll down, we see this option here, express sign up membership plan.

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So we need to pin the express member registration to a free sign up plan.

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So there will be a list of your free sign ups here or you can disable it.

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By default, it is disabled so people will just see a login form, no alternate tab to register.

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But in this case, this sample website has two free plans, a general user or a free local business listings.

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Let's keep it on the free general user account.

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And this is the new setting here, start with express registration tab selected.

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Let's click that and hit save changes.

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And let's actually duplicate this tab and compare the difference here.

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And this was the original tab.

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Here I had it open, it was on member login form.

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But now if we go and click on the like button, it starts on the registered new account form, which might be an action you want more people to take rather than logging in if they're not already logged into the site.

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So I do feel that this would encourage more people to register accounts as they're trying on your site such as liking a member,

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coupon events, something like that.

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And of course, if they do have an account, then in this case, they can toggle to the member login tab and go ahead and log into their account.

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So it's a very simple setting, but I think it'll be very effective in helping you register more subscribers,

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and users to your site. Let's take a look at it on just the member login page.

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Over here, it's again, starts on the register new account or you can toggle to the member login tab here.

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Okay, great.

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And there is a new form field type, the ability to have a phone number plus selecting a country code.

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So before there is a phone number field, it's just a field where people can enter their phone number,

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but this new form field type has a drop down where they can first select their country code for their phone number, and then in the next input box,

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enter, their phone number as they normally would.

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Let me show you what that looks like and where you can enable that on your site as well.

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So I do have a sample here. This is a sample form we created for an ebook.

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So we have them enter their name, their email, and we can see here with this new form field type, there is a dropdown.

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It has the country codes and also the phone number,

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dialing codes,

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to select here.

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So you if we put Costa Rica is CR like I had here an example, I could go ahead and select that and then put the rest of my number here as I want to.

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And if you would like to enable this form field type, maybe you have a custom form, maybe you wanna update the form that's in the contact details tab that members where members are currently filling out their phone numbers and ask them to put their country code.

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Let me show you where you can set that.

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This would be in the form manager,

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And you can apply this to any custom form that you have.

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It's just like a regular form field type now.

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So this is the sample ebook download that the page that we just looked at.

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And if you wanted to add this, you can just click on add a field,

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and you can it's in the fancy fields area.

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And here it is country code plus phone number. So it's under the normal phone number form field.

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It's called country code plus phone number, and that's going to put the drop down with the flags and the country code IDs,

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that users can select first when they're entering their phone number.

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So pretty straightforward there.

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And also kind of related to localization

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here, you can now set your website's time to be either a twelve hour format or a

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military time or twenty four hour time format. Different countries have different preferences.

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So if your site is serving a country that uses a twelve or twenty four hour time format, you can now edit this in your general settings that can show you exactly where this new localization

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setting is.

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We can toggle over to the general settings area in the admin,

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and this is under the localization

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tab. This is a really cool tab.

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This is where you can set the primary country of the website, the primary time zone, a date format, and here we have the new one, the time format.

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So again, you can choose a twelve hour or a twenty four hour time format.

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On my iPhone, I prefer to have the twenty four hour time format.

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I use it as a mind trick to help keep things, a bit sharper.

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So I have to, you know, seventeen forty nine, I have to know exactly what that is.

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Just a little way to keep things interesting throughout the day.

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Alright. And a ton of new things are coming down the line.

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I've only taken a small sample here of what's to come. We are updating

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the user interface for the domain manager and here we are going to include

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email deliverability

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settings and options

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via domain authentication, being able to authenticate your domain so more of your emails

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land in your members inboxes.

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I can show you a preview of the direction this is headed in. It's not completed or released yet,

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but I can show you a quick,

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look at what this is going to look at.

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This will be the direction for the new domain manager layout.

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Here, you can manage your domain name and we're going to show you a few stats.

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For example, who the registrar is, if the domain is about to expire, that's public information, we can, notify you with an alert here.

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And also just to troubleshoot your connection methods, sometimes you connect a domain name, it's spelled wrong or the a record or the name server method is not connected properly.

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This will allow you and our support team to more quickly troubleshoot any issues related to your domain connection.

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And then in addition to that, an SSL security tab, not much to see here right now, and an email deliverability

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tab where you can get some useful information,

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and authenticate your domain with your email sending here, again to help, email deliverability and more of your emails will land in your members inboxes.

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So this is a quick preview of what we're working on.

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We look forward to having this release probably towards the end of next month.

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And, this next one, we've mentioned it a few times in the Facebook group and webinars, the ability to issue credits

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when your existing members refer new sign ups, new members joining your site.

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This is now going through the QA process or team is testing it, and I can show you a quick preview of what this would look like.

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So let's start with the sign up page. If you have this enabled for a membership plan,

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let's say I'm a member and I've referred people to join the site and I've asked them to put

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my referral ID. There will be a field here. Did someone refer you?

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Enter the referral ID, which will be the referring members,

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ID number.

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They can input it here, the new person signing up.

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And if this ID matches a member on your site, and if in the membership plan settings, you've

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you're going to grant members who refer new members, credits, dollars 10, dollars 1 hundred, whatever it might be.

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After a successful sign up, the matching members ID number will get those credits.

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So this is kind of what it will look like on the signup pages, very simple.

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And, what's cool also is you'll be able to give your members

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a link to sign up and I'll show you here. So

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you can give them a link, it will be referral ID and then equals their member ID number and it will prefill

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this field. So here we have 1234.

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Let's say another member has a referral link 5, 4, 3, 2, 1.

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So it will prefill this link here and this member will get credit for that sign up.

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So the user, the person signing up wouldn't necessarily need to

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input a value here.

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Let's take a look at some of the settings in the back end when this is operational.

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So to turn this on for a membership plan,

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for any membership plan, let's say for people who sign up to membership plan three here, this is the example we're using.

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And if we scroll down in the main tab here,

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when this is released, there will be two new settings.

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So currently,

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we have the member credit settings for for the main add on display available credits inside members dashboard,

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reward credits to assign after a successful sign up,

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reward credits after a successful upgrade or plan change.

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These are the new fields here for the referral credits for members who refer new sign ups.

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Assign referral credits to members who refer new members.

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Now this is based on the membership plan so you can turn it on or off. In this case, we have it on.

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And then how many credits to assign to the member who referred and you sign up.

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So again, it can be $0.

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It can be a hundred dollars,

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and you would just save your changes.

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Now what's really cool is when a member signs up who enters a referral ID of an existing member, and we can go to the search members page, you can actually see this.

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This will be saved and noted.

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So we can see some new sign ups here, and we can see here they joined via self sign up, but they were referred by member 290.

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So, this member who signed up entered the member ID 290

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when they signed up. So we can see,

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if a member sign up was referred by another member. Very cool.

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If we click on this, it'll just do a quick search

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for this individual member. But so this is member 290

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who who's been doing all the referring of new members.

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If we click on the details for this member in the dashboard,

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we actually will start tracking all the referral sign ups that this member brought to our website.

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So we can see that this member has brought,

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just about over half a dozen, new sign ups to the site.

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And we can see here some of those new sign ups, were for membership plans that granted additional credits to the member.

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Some of them didn't give additional credits, but we're still tracking the referral ID, the the refer the referral for that sign up here as well.

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So, this is just the beginning stages of what's to come.

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This is, I think, weeks away from being released and we're really excited.

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It's been a really popular request in the Facebook group, but this is a quick demo of how the referral sign ups will work and allowing you to grant credits to your members who refer

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traffic to your site.

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Not exactly an affiliate program, but it's, it runs on the on the on the gray area, the borderline of being a referral program for your members.

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And as we mentioned in previous webinars, also still going through its QA process, the ability to import feeds into your BD website.

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There will be an API and you can also use services such as Zapier,

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Pabbly, and more that allow you to web hook into websites such as brilliant directories.

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Very excited about that one.

245
00:19:09.015 --> 00:19:18.955
I think that's gonna be a game changer and add a ton of flexibility on how BD integrates with the existing solutions that you're working with to port data into your BD database.

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I know that was a mouthful. I hope, some of those will be useful for you guys.

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If you have any questions about these specific features or comments, feel free to use the raise your hand feature.

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We can unmute a mic too,

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and just get any questions or any comments about some of these, updates that are recently released and coming soon as well.

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For example, if anyone is interested in using the or excited to use the, referral credits for member sign ups.

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Alright. We see a hand up here. Just a moment.

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Alright. Michelle,

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00:19:52.830 --> 00:19:55.710
how are you today? That's great. Oh, I'm awesome. Thank you.

254
00:19:55.710 --> 00:20:00.770
This is my first webinar to attend live. Welcome. Great to have you here. Thank you.

255
00:20:01.005 --> 00:20:03.345
So my question is about the referral

256
00:20:04.045 --> 00:20:05.105
ID situation.

257
00:20:05.725 --> 00:20:08.385
I noticed that you're tracking free sign ups.

258
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If that person, ninety days later,

259
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upgrades to a paid

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listing, will the refer

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referrer,

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00:20:16.540 --> 00:20:19.680
the one whose ID was attached, will they still get credit?

263
00:20:20.060 --> 00:20:22.640
So right now, it's just based on

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new sign ups. It's not connected to the upgrades.

265
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However that is a good really good suggestion

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by the way to put like a ninety day tracking cookie if they make

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if they make a plan change or an upgrade

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to of some degree.

269
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I'm just trying to think of let's say they sign up to a paid plan

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originally

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and the referring member gets $10

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then they upgrade to another paid plan would then they get the full credit for upgrading to a higher tier plan or would be a small portion of a new credit?

273
00:20:57.215 --> 00:21:02.675
I know those these are these are some of the things we have to think about, with those those small nuances, but

274
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And I see how this is different than

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an affiliate program where you get monthly recurring

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revenue no matter where they are on, you know, any plan plan one, two, or three.

277
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Right.

278
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Different. I'll tell you what, that this is our first iteration

279
00:21:17.685 --> 00:21:23.465
at it and we always try to release like a minimum viable product even if it's just a simple setting or feature.

280
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But definitely as more people start using it and we gain some feedback, we can see how we can

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form something more towards an affiliate program now that we have this the idea of

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a referring member in place now.

283
00:21:36.200 --> 00:21:40.220
Great, thank you. Thank you, thank you for the suggestion and your feedback.

284
00:21:40.440 --> 00:21:44.060
All right, welcome to Michelle there. All right, I don't see any

285
00:21:44.520 --> 00:21:48.905
new hands up here so very excited for those updates coming down the line.

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00:21:49.125 --> 00:21:52.184
For the tip of the week, we actually have a another marketplace

287
00:21:52.805 --> 00:21:57.145
partner, Yaquin Shah from Business Labs and also BD Growth Suite. Both companies,

288
00:21:57.684 --> 00:22:01.225
are from him. David, you and Yaquin were working on this presentation.

289
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Joaquin is a marketplace

290
00:22:03.950 --> 00:22:06.590
partner and it is a paid add on for sites.

291
00:22:06.590 --> 00:22:10.929
However, for many websites, I think this could be very useful. So if it's okay,

292
00:22:11.230 --> 00:22:14.029
David and Joaquin, I can pass it over to, you guys.

293
00:22:14.029 --> 00:22:16.529
You can tell us more about the member dashboard checklist.

294
00:22:16.865 --> 00:22:20.645
Yeah. I guess first we'll, we'll just go over kind of what the marketplace

295
00:22:20.945 --> 00:22:22.885
is. The, the third party

296
00:22:23.185 --> 00:22:27.685
developers, marketers, plugins that are available in there for anybody who's not familiar.

297
00:22:27.825 --> 00:22:34.170
I'm sure most of you are familiar with it, but if you're looking for basic website setup, design customizations,

298
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data importing,

299
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form editing, marketing services, or if you're looking to integrate any third party tools, you can find professionals in the marketplace for all that sort of stuff.

300
00:22:45.475 --> 00:22:55.634
All the developers and marketers that are listed in there have been approved by Brilliant Directories and we also verify all of the customer reviews that are left for everybody in there.

301
00:22:55.634 --> 00:23:00.455
So it is kind of a tight knit community in there. We do keep a close eye on everything.

302
00:23:00.820 --> 00:23:01.860
But Joaquin has been,

303
00:23:02.420 --> 00:23:07.060
Joaquin was actually, I think, one of the first, third party developers listed in our marketplace.

304
00:23:07.060 --> 00:23:10.740
So he's been working with Brilliant Directories for a long time now, him and,

305
00:23:11.220 --> 00:23:15.480
his team members. So, Joaquin, if you wanna take it away, kind of give everybody

306
00:23:15.955 --> 00:23:21.655
some information on what you guys do and BD Growth Suite. Thanks, Jason, and thanks everyone.

307
00:23:21.955 --> 00:23:24.135
So what BD Growth Suite is,

308
00:23:24.515 --> 00:23:29.015
I'll just give you a cap on what Business Labs is. So Business Labs started

309
00:23:29.320 --> 00:23:30.060
its partnership

310
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with Brilliant Directories, Brilliant Directories onboarded us, welcomed us,

311
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and their daughters bought Brilliant Directories.

312
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We work with

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several hundreds of clients,

314
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many

315
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several projects, small and big. And then

316
00:23:45.905 --> 00:23:46.805
we felt

317
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that let's have something that can

318
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just help this community what matters what we are today. So that's where when we were

319
00:23:56.145 --> 00:23:57.685
on a coffee meet.

320
00:23:58.220 --> 00:24:05.340
So an idea came in, start a company inside the company, and the name of the company should be really good suit.

321
00:24:05.340 --> 00:24:07.840
So that only serves, helps,

322
00:24:08.460 --> 00:24:11.600
and there's so many other things that we have in plans

323
00:24:12.125 --> 00:24:12.705
only for

324
00:24:13.485 --> 00:24:16.865
brilliant retrace website owners, this brilliant community.

325
00:24:17.405 --> 00:24:20.225
So that's video launcher. It's the flagship service

326
00:24:21.005 --> 00:24:22.065
for video websites

327
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started all from business. So The team that many of you

328
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would be using

329
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today,

330
00:24:29.710 --> 00:24:32.370
so the exact same team will be decentralized,

331
00:24:32.990 --> 00:24:38.050
and then we'll be just doing BD and nothing else. That way, we can probably

332
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help in a much stronger manner in the days to come. So that's us. Gotcha.

333
00:24:43.815 --> 00:24:47.274
So Business Labs is your original development and customization

334
00:24:47.975 --> 00:24:57.790
company, however, you've created BD Growth Suite to just be specifically a flagship for Brilliant Directories websites and and solutions for Brilliant Directories websites.

335
00:24:57.790 --> 00:24:58.290
Right?

336
00:24:58.990 --> 00:25:00.210
Correct. Gotcha.

337
00:25:00.670 --> 00:25:01.570
Okay great.

338
00:25:02.350 --> 00:25:06.530
And tell us a little bit about where you're from and and your team that you work with.

339
00:25:06.590 --> 00:25:09.730
We have served and we are serving on a daily basis

340
00:25:10.190 --> 00:25:10.930
from clients

341
00:25:12.265 --> 00:25:13.965
from almost nine countries today,

342
00:25:14.345 --> 00:25:15.725
few countries from Europe,

343
00:25:16.105 --> 00:25:18.365
The United States, Canada, The UK,

344
00:25:18.905 --> 00:25:19.405
and

345
00:25:19.785 --> 00:25:20.845
several other places.

346
00:25:21.465 --> 00:25:21.965
So

347
00:25:22.425 --> 00:25:24.205
this is our team, and many people

348
00:25:24.745 --> 00:25:25.725
are seeing this webinar

349
00:25:26.309 --> 00:25:28.809
would be interacting with many of our people directly.

350
00:25:29.350 --> 00:25:33.450
So this is our team. And this team of 20 plus people,

351
00:25:33.750 --> 00:25:35.130
how we operate is

352
00:25:35.509 --> 00:25:36.570
some of these people

353
00:25:36.950 --> 00:25:37.450
are

354
00:25:37.909 --> 00:25:38.409
working

355
00:25:38.895 --> 00:25:41.395
right here with me from my Indian office,

356
00:25:41.775 --> 00:25:43.875
and couple of people are there in

357
00:25:44.255 --> 00:25:44.755
US.

358
00:25:45.135 --> 00:25:50.515
So, likewise, we try our best to manage the more time we stay online so that

359
00:25:50.840 --> 00:25:55.020
so that if there is a critical issue going on with any of the clients so we are there

360
00:25:55.320 --> 00:25:56.300
at the old hours.

361
00:25:56.840 --> 00:25:57.640
Okay. Fantastic.

362
00:25:57.640 --> 00:26:04.860
Actually, that was my question is being being in India how do you you answered the question of how do you manage dealing with the users and

363
00:26:05.175 --> 00:26:06.615
and clients around the world.

364
00:26:06.615 --> 00:26:13.915
Guess you're saying you have two shifts or multiple shifts that everyone's running in and and assigned to people that they're working with for a specific part of the world?

365
00:26:14.375 --> 00:26:22.010
So, yeah, we have two shifts going on in India and the couple of people working in The US, they're working their US ship.

366
00:26:22.230 --> 00:26:22.730
So

367
00:26:23.190 --> 00:26:26.810
we manage almost all the issues on the same day basis.

368
00:26:27.350 --> 00:26:29.430
Gotcha. Alright. Well, you guys are awesome.

369
00:26:29.430 --> 00:26:32.570
I've seen a lot of the sites you've worked on, some of the customizations

370
00:26:33.110 --> 00:26:33.850
you've done.

371
00:26:34.235 --> 00:26:36.255
However, you're now moving towards

372
00:26:36.555 --> 00:26:41.135
creating stand alone products that can be added to a Brilliant Directories website.

373
00:26:41.435 --> 00:26:43.855
This first one being the member dashboard

374
00:26:44.155 --> 00:26:44.655
checklist.

375
00:26:45.275 --> 00:26:45.775
Correct.

376
00:26:46.155 --> 00:26:46.655
So

377
00:26:46.955 --> 00:26:48.255
the idea came through

378
00:26:48.570 --> 00:26:49.070
was

379
00:26:49.370 --> 00:26:50.990
we work with all the good sides,

380
00:26:51.529 --> 00:26:54.669
and 70% of the projects we work with,

381
00:26:55.049 --> 00:26:55.950
we are

382
00:26:56.330 --> 00:26:57.870
helping them in their launch.

383
00:26:58.169 --> 00:27:11.715
So or majority of them came back to us saying that their members are not filling up their profiles or or is hitting their SEO because if if if there's a page where only the company name is visible

384
00:27:12.175 --> 00:27:16.035
and the description is not visible or few other things are not visible,

385
00:27:16.480 --> 00:27:18.740
the less content equals to poor quality,

386
00:27:19.279 --> 00:27:20.419
and it

387
00:27:20.799 --> 00:27:21.299
analyzes

388
00:27:22.000 --> 00:27:22.820
your subs.

389
00:27:23.279 --> 00:27:23.779
Absolutely.

390
00:27:24.559 --> 00:27:36.495
More unique content and meaningful content, even a member's profile page has, the better that page will rank in the search engines as opposed to just being a name and a phone number like any yellow page, site.

391
00:27:36.495 --> 00:27:41.155
We want them to fill out that that rich content to add to make your website,

392
00:27:41.615 --> 00:27:46.355
a bit more valuable with that extra unique content. So definitely, we want members

393
00:27:47.010 --> 00:27:53.750
to fill out, and add as much unique information about their businesses or if it's not businesses, their personal profile,

394
00:27:54.290 --> 00:27:58.150
whatever it might be. So definitely see value in in helping

395
00:27:58.690 --> 00:28:02.630
members complete their profiles. We've done a webinar on helping members

396
00:28:03.225 --> 00:28:07.805
complete their profiles through email marketing and educating them on how to use the site.

397
00:28:08.025 --> 00:28:12.745
This is a more visual way of encouraging members to complete their profiles.

398
00:28:12.745 --> 00:28:14.684
I'll take it here to the next tab, Joaquin,

399
00:28:15.010 --> 00:28:22.230
and you can tell us kind of what we're looking at at the animated GIF on the right and, a little bit more about the member dashboard checklist as well.

400
00:28:22.850 --> 00:28:27.190
So, right, the main problem that we saw, we actually

401
00:28:27.890 --> 00:28:29.510
launched our own directories.

402
00:28:30.295 --> 00:28:34.395
And since we are old in this business and we we know many people in our industry,

403
00:28:34.695 --> 00:28:38.395
we launched so many Chamber of Commerce directories locally,

404
00:28:38.855 --> 00:28:46.460
and we interacted on one on one basis with 600 board members personally on the telephone that what made them not fill up everything.

405
00:28:47.000 --> 00:28:48.540
And the answer was

406
00:28:49.240 --> 00:28:51.020
when we ask them 25 questions,

407
00:28:51.480 --> 00:28:54.540
they have answers to 12 of them and not 12 of them.

408
00:28:55.320 --> 00:28:57.500
80% of the times, the members

409
00:28:57.845 --> 00:29:01.465
who are listed, they they have managers are filling up their profiles.

410
00:29:01.765 --> 00:29:02.265
So

411
00:29:02.565 --> 00:29:07.625
if so we ask them when did you incorporate them, the manager don't know. They have to ask the boss.

412
00:29:07.685 --> 00:29:10.905
And this happens with SMBs. This happens with small businesses.

413
00:29:11.530 --> 00:29:14.750
If our directly is all about small businesses and SMBs,

414
00:29:15.610 --> 00:29:19.550
their manager who have started a job recently, they will not have all the information

415
00:29:19.930 --> 00:29:22.270
upfront to fill up a full profile.

416
00:29:23.370 --> 00:29:29.955
So they have limited information today. So we created this in such a way you have five minutes.

417
00:29:30.015 --> 00:29:30.675
You have

418
00:29:31.055 --> 00:29:32.835
x, y, and z in the information.

419
00:29:33.375 --> 00:29:38.275
Come, click, submit, go. Tomorrow, come back with more information.

420
00:29:39.480 --> 00:29:41.260
Submit and finish it.

421
00:29:42.200 --> 00:29:44.520
So they don't need 100%

422
00:29:44.520 --> 00:29:48.520
all the information right now to complete their profile. Yeah. Yeah.

423
00:29:48.520 --> 00:29:53.820
I think you brought up a good point too. Just, you know, if you're asking for 25

424
00:29:53.995 --> 00:29:54.975
pieces of information,

425
00:29:56.154 --> 00:30:03.215
something visual like this not only feels good for the member filling it out but it's a good guide for what's left that's required or critical,

426
00:30:03.835 --> 00:30:04.495
to complete.

427
00:30:04.715 --> 00:30:10.429
If the website is just asking for name, phone number, a photo, and and an about me section

428
00:30:11.049 --> 00:30:13.529
perhaps you don't need something like this checklist.

429
00:30:13.529 --> 00:30:19.230
Maybe you you do even for something that short but I can definitely see when you're we're looking to extract

430
00:30:19.690 --> 00:30:22.429
more data from our members and to encourage them

431
00:30:22.785 --> 00:30:23.285
to

432
00:30:23.585 --> 00:30:30.085
complete that critical data something visual like this and something that breaks it up into chunks can definitely be a value.

433
00:30:30.545 --> 00:30:36.920
Yes. That is right. And I just wanted to add so that anyone sees this webinar, they understand

434
00:30:37.940 --> 00:30:38.520
the need,

435
00:30:39.540 --> 00:30:43.320
why profile pages, the content on there is important.

436
00:30:43.860 --> 00:30:44.680
Please remember,

437
00:30:45.140 --> 00:30:48.360
we have a website with home page, search real space,

438
00:30:48.725 --> 00:30:51.145
and ten, twenty categories page results page.

439
00:30:51.605 --> 00:30:54.825
So these are 25 pages, but the members

440
00:30:55.205 --> 00:30:56.345
will be 1,000.

441
00:30:56.405 --> 00:30:56.905
So

442
00:30:57.605 --> 00:30:58.825
1,000 members

443
00:30:59.205 --> 00:31:00.665
and every member has

444
00:31:01.290 --> 00:31:04.090
their own unique URL. So 99%

445
00:31:04.090 --> 00:31:04.910
of the pages

446
00:31:05.210 --> 00:31:06.830
are members profile pages.

447
00:31:07.530 --> 00:31:13.470
If we are if we have done right on this 99% of these pages, the content of it,

448
00:31:14.105 --> 00:31:20.365
we are done. Means we have done the great job. We have done 99% of the website

449
00:31:20.985 --> 00:31:21.485
rightly.

450
00:31:22.025 --> 00:31:23.785
Very good. Very, very good truth.

451
00:31:24.105 --> 00:31:28.025
The member profile pages are usually the majority of the the pages on this site.

452
00:31:28.025 --> 00:31:30.830
So if we're getting our members to complete their profiles,

453
00:31:31.130 --> 00:31:35.390
90% of the site's content is is in a good place and completed as well.

454
00:31:35.930 --> 00:31:36.670
Very good.

455
00:31:37.130 --> 00:31:41.390
So what is so what is the process here? So you said the process begins,

456
00:31:41.690 --> 00:31:53.255
the user starts entering their personal business name kind of like the animation we saw they just go step by step filling in the information you and the website owner Joaquin have agreed to ask of the members right?

457
00:31:53.475 --> 00:31:53.975
Correct.

458
00:31:54.355 --> 00:31:59.015
So the information that you're asking of the member you customize that for every

459
00:31:59.450 --> 00:32:04.110
website owner you work with. It's not the same Yes. For every website. Got it. Yes.

460
00:32:04.330 --> 00:32:07.690
Because every website is different. Some website don't ask the same things.

461
00:32:07.690 --> 00:32:09.550
They ask something completely differently.

462
00:32:10.010 --> 00:32:11.070
So I think you've covered,

463
00:32:11.450 --> 00:32:17.465
most most of this, but, we can just quickly breeze over this. The the improved user experience,

464
00:32:17.845 --> 00:32:20.025
when they first log into their member dashboard,

465
00:32:20.405 --> 00:32:25.304
I've seen that firsthand with the sample that that you sent me and we'll check that on in just a second.

466
00:32:26.340 --> 00:32:33.559
Reducing the learning curve because all the information you need is in one place rather than going to those different tabs like the contact details tab,

467
00:32:34.020 --> 00:32:36.200
upload your profile photo tab, etcetera.

468
00:32:36.500 --> 00:32:42.934
It's all in one organized list And because when we have that SEO value, the website will thrive.

469
00:32:43.075 --> 00:32:45.335
Yeah. Website will thrive. Correct.

470
00:32:45.875 --> 00:32:51.414
So what we do, we do with a personalized meeting with every website owner because their

471
00:32:51.794 --> 00:32:53.255
website is different.

472
00:32:53.790 --> 00:32:58.130
And we understand their priorities that what they want in the checklist,

473
00:32:58.910 --> 00:33:03.330
five or 10 things or 15 things, and in what order. And

474
00:33:03.710 --> 00:33:07.250
we prioritize the data points. We customize our existing tool

475
00:33:07.585 --> 00:33:09.285
to split their requirements.

476
00:33:09.905 --> 00:33:10.225
Okay.

477
00:33:10.225 --> 00:33:15.285
So kinda like an onboarding call with the website owner, figure out what they want included in the checklist,

478
00:33:16.465 --> 00:33:19.845
put those in the checklist, and then you provide ongoing support,

479
00:33:20.625 --> 00:33:22.485
for for whatever you develop?

480
00:33:22.800 --> 00:33:23.300
Yes.

481
00:33:23.680 --> 00:33:24.580
Okay great.

482
00:33:25.760 --> 00:33:34.420
Yeah I think I think the playful user experience makes it easy to digest for the members but I really liked your answer the the end game here is better SEO because

483
00:33:34.815 --> 00:33:39.394
when you're using a tool like this, you actually can maybe ask your members for more information

484
00:33:39.855 --> 00:33:42.195
than in the regular format that they're currently

485
00:33:42.654 --> 00:33:43.794
inputting their information.

486
00:33:44.654 --> 00:33:46.995
Basically, users get what's called form fatigue.

487
00:33:47.830 --> 00:33:52.170
So if we can liven it up a bit, break it up, break it down, split it up,

488
00:33:52.550 --> 00:33:57.690
whatever you do, then that will allow us to create longer forms, gather more information,

489
00:33:58.230 --> 00:34:02.090
and then have that more unique content on the profile pages,

490
00:34:02.415 --> 00:34:09.635
which inherently not is good not as is not only good for the visitors who come to the site but Google and other search engines love that extra unique

491
00:34:10.175 --> 00:34:10.675
content.

492
00:34:11.535 --> 00:34:14.015
Kindly. So Yakin was kind enough.

493
00:34:14.015 --> 00:34:19.200
I mean this is pretty straightforward here but I think what's cool is if we see this in action,

494
00:34:19.820 --> 00:34:24.160
Kean was kind enough to give me some login access to a sample member,

495
00:34:24.780 --> 00:34:29.855
and to go through this process. So we'll just dive right into it to see what this checklist,

496
00:34:30.155 --> 00:34:34.094
the member dashboard checklist looks like and how it can work.

497
00:34:34.475 --> 00:34:42.554
I created a free sign up a member account on this site and in my main dashboard, I am presented with these checklist items.

498
00:34:42.554 --> 00:34:45.050
So I've already verified my email address.

499
00:34:45.830 --> 00:34:48.170
Now normally if we go to the contact details

500
00:34:49.110 --> 00:34:51.290
form here, the long winded one,

501
00:34:52.470 --> 00:34:56.730
which is fine. It works. It's been working great. It works fine.

502
00:34:57.684 --> 00:35:03.145
This is I would be presented with all the information I need to enter, my first name, last name, my location.

503
00:35:03.845 --> 00:35:06.744
I can scroll down further, my website links, etcetera.

504
00:35:07.365 --> 00:35:09.540
So it's a medium sized form here,

505
00:35:10.100 --> 00:35:15.560
but what you've done is you've actually broken this up into smaller steps. So the contact details,

506
00:35:16.180 --> 00:35:18.920
is just that. It's it's just my name here.

507
00:35:19.380 --> 00:35:22.040
We can do that. We can do Jason inc,

508
00:35:22.494 --> 00:35:24.355
and we can do founder and

509
00:35:24.815 --> 00:35:26.275
we can do save changes.

510
00:35:27.135 --> 00:35:29.855
And do I need to close this? Yes, you can close it. Oh, okay.

511
00:35:29.855 --> 00:35:32.095
And the chat, actually guys, I haven't gone through this yet.

512
00:35:32.095 --> 00:35:35.550
So I'm experiencing it for the first time, with you guys.

513
00:35:36.190 --> 00:35:39.390
Okay. So I've I've completed that and I've got a validating check mark.

514
00:35:39.390 --> 00:35:43.970
Everyone loves seeing green check marks. And I can in the same page, I can upload,

515
00:35:44.430 --> 00:35:45.730
my profile photo.

516
00:35:46.590 --> 00:35:49.730
Let's go ahead and and do that. Let's see if we have

517
00:35:50.945 --> 00:35:55.545
an image we can do. I got a bunch of sample images here. We'll just do

518
00:35:55.985 --> 00:35:58.005
this express member registration.

519
00:36:00.145 --> 00:36:02.805
We'll say this is our profile photo.

520
00:36:06.310 --> 00:36:12.090
Okay great and update your brand links okay so these are all the social media links here.

521
00:36:12.550 --> 00:36:16.790
If you can just copy one of the link right there in the example and copy paste the same.

522
00:36:16.790 --> 00:36:19.954
Sure sure okay and I'll go ahead and save the changes.

523
00:36:22.015 --> 00:36:22.515
Okay

524
00:36:23.055 --> 00:36:25.154
and you have a view more button here.

525
00:36:25.454 --> 00:36:25.954
So

526
00:36:27.134 --> 00:36:35.610
okay so here you were asking for many other items and this can be as long as of a list or as short as a list as you and the website owner.

527
00:36:35.610 --> 00:36:37.130
So what we do decide on. Right?

528
00:36:37.130 --> 00:36:49.115
What we are doing in this site, what we are doing in this site, we ask them the first thing first five things, and the moment they complete those five things, those five things comes at the bottom, the next five things comes on the first few.

529
00:36:50.215 --> 00:36:52.235
Oh, interesting. And these are small

530
00:36:52.775 --> 00:36:56.155
nuances you can decide on with the website owner on how it behaves.

531
00:36:56.775 --> 00:36:57.275
Yes.

532
00:36:58.135 --> 00:36:58.635
Okay.

533
00:36:59.010 --> 00:37:02.370
Let's see. I put a link here. It didn't go it didn't check that one off.

534
00:37:02.370 --> 00:37:06.390
So please put the same thing on the Facebook and LinkedIn. Yeah. Okay. Got it.

535
00:37:07.010 --> 00:37:08.230
Now for this website,

536
00:37:08.690 --> 00:37:11.430
we would have done something differently. So

537
00:37:13.065 --> 00:37:14.925
means we can go crazy with this.

538
00:37:15.465 --> 00:37:20.665
You can go crazy with this. Yeah. We can go crazy with this. Okay. Great. I love the visual.

539
00:37:20.665 --> 00:37:22.605
I love that it's all in one place.

540
00:37:22.984 --> 00:37:24.185
I think it was very straightforward.

541
00:37:24.185 --> 00:37:27.300
Is there anything else you wanna you wanna mention about this little demo here?

542
00:37:27.940 --> 00:37:33.240
One thing, we can even go and, means many of the websites we have worked with, they do

543
00:37:33.620 --> 00:37:35.720
let's say they are a property website

544
00:37:36.100 --> 00:37:38.520
where people can post their properties

545
00:37:39.060 --> 00:37:44.905
or classify sites or content sites. So in the checklist, we can even add things like

546
00:37:45.685 --> 00:37:46.425
click here

547
00:37:46.725 --> 00:37:48.425
to add your first content

548
00:37:48.805 --> 00:37:50.985
and experience that feature for yourself.

549
00:37:51.445 --> 00:37:54.505
Click here to post your first job post

550
00:37:54.960 --> 00:37:58.900
and experience that. So what happens and if we do this with three members,

551
00:37:59.520 --> 00:38:00.900
the moment they experience,

552
00:38:01.280 --> 00:38:02.099
they will

553
00:38:02.640 --> 00:38:09.460
feel that we are a complete website because all the parts different separate parts of the websites are working and functional.

554
00:38:10.224 --> 00:38:12.484
Fantastic. We have less profile abandonment

555
00:38:12.945 --> 00:38:16.244
and things like that and we're immediately engaging with them.

556
00:38:16.464 --> 00:38:23.605
We did do a webinar on how to engage more users in their member dashboard and this is a great complement to some of those ideas.

557
00:38:24.119 --> 00:38:27.559
What we can do is maybe we could take a little bit of questions and answers.

558
00:38:27.559 --> 00:38:32.220
This specifically is is a paid add on, as we mentioned before that Joaquin's team will,

559
00:38:32.599 --> 00:38:33.660
add to your site.

560
00:38:33.720 --> 00:38:42.635
He did mention to me it takes about ten or fifteen hours to implement it because they do have to consult to figure out exactly what you want and then get it working as needed,

561
00:38:43.095 --> 00:38:45.194
but definitely worthwhile here.

562
00:38:45.734 --> 00:38:50.055
Steven, I'll unmute your microphone here. It looks like you're self muted. How are you doing today?

563
00:38:50.055 --> 00:38:53.510
Great. How are you? Good. Great. So so I have a question. So

564
00:38:53.890 --> 00:38:57.070
many websites or, like, or at least my website has,

565
00:38:57.810 --> 00:39:02.230
multiple forms. You know, there's multiple plans, and each of the plans have different forms.

566
00:39:02.770 --> 00:39:04.710
So how does that work logistically

567
00:39:05.090 --> 00:39:06.690
if let's just say that I have,

568
00:39:08.244 --> 00:39:10.105
15 different forms. Right?

569
00:39:10.244 --> 00:39:13.305
And they're all very, very different because it's different membership plans.

570
00:39:14.085 --> 00:39:23.705
Do you customize every single one, or do you have, like, sort of a template and then the admin myself would sort of, you know, configure it the way I wanted to fit get configured?

571
00:39:23.820 --> 00:39:25.760
How does that work? Thanks for your question.

572
00:39:26.140 --> 00:39:31.600
So how this works is this is what you done for user base. So everything will be coded.

573
00:39:31.740 --> 00:39:36.320
Means the programmers will program it particularly for your use case. So

574
00:39:36.855 --> 00:39:40.055
when we do, first discovery call, we write down everything.

575
00:39:40.055 --> 00:39:43.415
You can just say that these are your five or 10 membership plans.

576
00:39:43.415 --> 00:39:46.215
And for this membership plan, I want to ask this.

577
00:39:46.215 --> 00:39:48.875
And for this membership plan, I don't want to ask this.

578
00:39:49.095 --> 00:39:51.994
And we write it down all of that, and we program it accordingly.

579
00:39:52.610 --> 00:39:57.830
And if there needs to be a change in the future, Yakin, because you said everything needs to be coded,

580
00:39:58.450 --> 00:40:02.790
is there anything the website owner can do on their own after the initial implementation

581
00:40:03.490 --> 00:40:04.870
of this on their websites?

582
00:40:05.795 --> 00:40:06.615
For example,

583
00:40:07.075 --> 00:40:10.375
if they are changing the field name or field levels,

584
00:40:11.395 --> 00:40:17.015
that can be carried over. For that reason, we also give a thirty days of free service or changes

585
00:40:17.410 --> 00:40:18.070
so that

586
00:40:18.450 --> 00:40:20.450
when you launch it, you don't know.

587
00:40:20.450 --> 00:40:25.590
And when you experience it more for strength experience, you get more ideas on changes.

588
00:40:26.130 --> 00:40:27.650
Okay. Wonderful. Thank you.

589
00:40:27.650 --> 00:40:36.445
If you have any more questions for Yaquim or just any questions in general, we do have time to help with some troubleshooting or answer questions about your brilliant directory's website.

590
00:40:36.445 --> 00:40:38.385
I see Patrick's hand flew up there.

591
00:40:38.685 --> 00:40:43.165
How you doing, Patrick? It looks like yourself muted there. Yep. Good, Jason. Thanks for having me.

592
00:40:43.165 --> 00:40:45.825
I'm just wondering if I can import posts,

593
00:40:46.720 --> 00:40:48.980
using Zapier or, Pabbly.

594
00:40:49.680 --> 00:40:54.820
For example, if I want from my own, like, my own source, like, maybe a spreadsheet or something,

595
00:40:55.200 --> 00:41:00.075
if I wanted to import a bunch of either events or properties or something like that.

596
00:41:00.474 --> 00:41:01.615
Fantastic question.

597
00:41:02.075 --> 00:41:03.135
That is the direction,

598
00:41:03.515 --> 00:41:09.035
that we're going in. As of next month, you'll be able to import members into your site.

599
00:41:09.035 --> 00:41:10.895
We're starting with member data first,

600
00:41:11.355 --> 00:41:15.109
so you'll be able to port in member data. After the members are working,

601
00:41:15.569 --> 00:41:16.630
well and correctly,

602
00:41:17.010 --> 00:41:21.349
we're going to focus on posts, which will be your events, coupons, etcetera.

603
00:41:22.369 --> 00:41:27.190
So I would maybe assume maybe an another month after that, that one will shortly be released.

604
00:41:27.250 --> 00:41:28.869
And after that's ready,

605
00:41:29.385 --> 00:41:31.325
also leads and member reviews

606
00:41:31.785 --> 00:41:37.465
are items that we're looking to be able to import using Zapier, Pabbly, and and the API as well.

607
00:41:37.465 --> 00:41:46.280
So, we're just a month or so away, a month or two away, from probably more of those being available to port and import into your BD site.

608
00:41:47.380 --> 00:41:50.359
I thought we already had a member import. How would that be different?

609
00:41:50.420 --> 00:41:55.215
So the member import is from like uploading an Excel file, a CSV file.

610
00:41:55.775 --> 00:41:58.675
What we're creating is the ability to import members

611
00:41:58.975 --> 00:42:00.755
from third party website

612
00:42:01.055 --> 00:42:04.675
properties or forms that you have around the internet. So you could have

613
00:42:05.135 --> 00:42:11.660
in effect like a Google form on a random website and you can get free members registered into your b website,

614
00:42:12.680 --> 00:42:17.079
not related to, like, importing an Excel sheet. Just Okay. You know, that.

615
00:42:17.079 --> 00:42:27.735
Or if there's an RSS feed of data or however else you can, you know, shovel member data into your site from third party sources, that's that's how it's starting and that's how it'll work for your posts as well.

616
00:42:27.955 --> 00:42:32.455
Okay so I should wait for you guys to do it rather than try and do it on my own right?

617
00:42:32.595 --> 00:42:34.135
You can wait if it's critical

618
00:42:34.595 --> 00:42:43.130
you can you know obviously we were trying to push stuff as as out as quickly as possible so if it's critical, you might wanna take a stab at it if you're familiar with that sort of stuff yourself.

619
00:42:43.369 --> 00:42:45.790
But definitely when it's released, we'll notify the community,

620
00:42:46.170 --> 00:42:48.670
when it's ready, and and we are excited for that one ourselves.

621
00:42:49.210 --> 00:42:52.589
Okay. Sounds good. Thank you very much. Thank you very much for your question.

622
00:42:52.985 --> 00:42:54.025
Alright. Great question.

623
00:42:54.025 --> 00:42:58.685
I'm I'm personally excited for that, the the ability to port data into your site.

624
00:42:58.825 --> 00:43:02.445
I do see Tim's got his hand up here. How you doing, Tim?

625
00:43:02.905 --> 00:43:04.605
Hey, Jason. How's it going?

626
00:43:05.140 --> 00:43:08.359
It's going absolutely fantastic. How are you today? Good to see you on the webinar.

627
00:43:08.820 --> 00:43:09.780
Hey, Quid. This,

628
00:43:10.580 --> 00:43:11.240
the API,

629
00:43:12.100 --> 00:43:14.600
import just sounds like the cat's meow.

630
00:43:15.300 --> 00:43:22.135
And so my question is, if we're using a different, email marketing software that uses tags,

631
00:43:22.755 --> 00:43:25.255
do you think that we'll be able to use,

632
00:43:26.355 --> 00:43:27.655
import those tags

633
00:43:28.195 --> 00:43:29.655
to make smart lists?

634
00:43:30.110 --> 00:43:31.570
So that's a really good question.

635
00:43:31.630 --> 00:43:35.570
Let's call the tags like a piece of metadata for for the members like

636
00:43:36.030 --> 00:43:39.090
members who have a certain category or or whatnot.

637
00:43:39.710 --> 00:43:43.710
In a nutshell, yes. If you have a smart list, we'll we'll stick with tags.

638
00:43:43.710 --> 00:43:45.330
If you have a smart list of members

639
00:43:45.984 --> 00:43:53.685
and the and the the smart list of members who are tagged as cats, we'll just stick with the cats analogy here, with the API

640
00:43:54.224 --> 00:43:56.244
you can create member records,

641
00:43:56.545 --> 00:44:02.160
you can read your member records, you can delete your member records, and you can update your member records.

642
00:44:02.540 --> 00:44:08.480
So you would be able to update your member records and assign to them these so called tags

643
00:44:08.940 --> 00:44:10.000
using the API.

644
00:44:10.780 --> 00:44:14.155
Very cool stuff. Very cool stuff. Okay. Great.

645
00:44:14.155 --> 00:44:17.695
And you and you'll be working on it, I'm sure, over months,

646
00:44:18.155 --> 00:44:21.775
but first iteration will be, coming up pretty soon?

647
00:44:22.075 --> 00:44:24.175
Yeah. It's going through the QA process.

648
00:44:24.714 --> 00:44:25.775
I'd I'd suspect

649
00:44:26.400 --> 00:44:28.420
no later than the end of of June,

650
00:44:28.720 --> 00:44:33.619
the ability to to what's called CRUD, create, read, update, delete the API for members,

651
00:44:34.240 --> 00:44:35.700
should be released. And also,

652
00:44:36.160 --> 00:44:41.595
not only will the API exist, but also the ability to use tools such as Zapier and Pabbly.

653
00:44:43.335 --> 00:44:44.875
They work hand in hand. So,

654
00:44:45.255 --> 00:44:47.035
those will be released at the same time.

655
00:44:47.734 --> 00:44:49.755
Wonderful stuff. Great stuff.

656
00:44:50.055 --> 00:44:51.355
Yeah. Yeah. I I agree.

657
00:44:52.214 --> 00:44:56.720
So it seems like a hot topic, and and we're just just a few short weeks away from it.

658
00:44:56.880 --> 00:45:00.320
We're very excited for that stuff. So thank you for the question, Tim. Alright.

659
00:45:00.800 --> 00:45:06.480
Let's keep things moving along here. I see one more hand up here if I'm correct. Hi, Michelle. Hi.

660
00:45:06.480 --> 00:45:07.700
Hey. Hey again.

661
00:45:08.335 --> 00:45:16.835
So this question is probably coming from my just not being super familiar with the platform quite yet even though I have done a lot of changes on my site.

662
00:45:18.015 --> 00:45:18.515
Categories

663
00:45:18.895 --> 00:45:21.555
verse versus form fields and specifically

664
00:45:22.095 --> 00:45:22.995
looking at

665
00:45:23.375 --> 00:45:23.875
how

666
00:45:25.000 --> 00:45:28.060
my consumers who are landing on the side would be able to see

667
00:45:28.520 --> 00:45:29.020
practitioners

668
00:45:29.880 --> 00:45:35.500
or professionals who are virtual or in person or or even or. Perfect.

669
00:45:35.720 --> 00:45:38.440
So when you're setting up your category structure,

670
00:45:39.545 --> 00:45:43.965
we do have what's called a top level category and then subcategories and sub subcategories.

671
00:45:45.465 --> 00:45:50.665
By default, the the members can be pinned to a single top level category.

672
00:45:50.665 --> 00:45:54.440
So you want this to be your most broadest selections.

673
00:45:55.380 --> 00:46:01.780
In some cases, I've seen people just have one top level category simply called member and that's it.

674
00:46:01.780 --> 00:46:04.120
And then everything else happens in the sub subcategories.

675
00:46:04.740 --> 00:46:07.145
Since your site sounds like it's about practitioners,

676
00:46:07.685 --> 00:46:10.585
it seems like if it's just about practitioners

677
00:46:10.965 --> 00:46:14.745
and the only options they would have for a top level category are

678
00:46:15.205 --> 00:46:23.480
in person, virtual, or both, those could very easily be your top level categories and then the specialties can be the sub and the sub subcategories.

679
00:46:24.580 --> 00:46:25.480
If you foresee

680
00:46:26.100 --> 00:46:31.160
other top level categories that they might need to select, you might wanna go with an even broader

681
00:46:31.860 --> 00:46:32.920
top level category,

682
00:46:33.220 --> 00:46:36.040
for your for your member member category, something as

683
00:46:36.494 --> 00:46:37.234
like practitioner,

684
00:46:38.335 --> 00:46:39.795
you know, something like that.

685
00:46:40.095 --> 00:46:42.755
Is that does that kinda answer your question a bit?

686
00:46:43.134 --> 00:46:47.315
It's a bit. So I I made the my top category a hidden category,

687
00:46:47.775 --> 00:46:51.795
and it's going to be, or it's going to be hidden, but it's precision health.

688
00:46:52.140 --> 00:46:53.440
And then my subcategories

689
00:46:53.900 --> 00:46:58.000
are different types of practitioners or different types of medicine or focuses.

690
00:46:58.059 --> 00:47:00.880
So functional medicine, naturopathic, integrative medicine,

691
00:47:01.339 --> 00:47:04.720
ID therapy. So different services or different, like, focuses.

692
00:47:04.885 --> 00:47:07.065
And then I thought my sub subcategories

693
00:47:07.445 --> 00:47:08.825
were going to be different,

694
00:47:09.205 --> 00:47:10.505
I guess, subspecialties

695
00:47:11.205 --> 00:47:12.745
or focuses within

696
00:47:13.285 --> 00:47:15.385
naturopathic medicine, for example,

697
00:47:15.765 --> 00:47:16.985
for different reasons

698
00:47:17.365 --> 00:47:18.025
the consumer

699
00:47:18.325 --> 00:47:20.520
would be searching for a practitioner,

700
00:47:21.060 --> 00:47:25.320
gut health. Got it. And then and then also the in person and virtual.

701
00:47:25.940 --> 00:47:31.480
Right? Yeah. So someone in the Facebook group offered up if that could be done in a form field?

702
00:47:32.020 --> 00:47:32.945
It can.

703
00:47:33.485 --> 00:47:37.185
You can definitely create a form field and and have a drop down where they select

704
00:47:37.565 --> 00:47:38.545
one of the three.

705
00:47:38.925 --> 00:47:43.505
However, I I do think it sounds like that would be your top level category

706
00:47:44.380 --> 00:47:46.960
potentially. And then the the subcategories

707
00:47:47.340 --> 00:47:50.800
would be all the specialties and all the new you know, the subs the subspecialties,

708
00:47:51.900 --> 00:47:52.380
would be that.

709
00:47:52.380 --> 00:48:01.355
I think the most important thing when someone is searching is they're looking for either, you know, the virtual, the in person, or they don't care the either in person or virtual.

710
00:48:01.735 --> 00:48:06.795
And and same with your practitioners, they either offer one or the other or both as well.

711
00:48:06.855 --> 00:48:09.115
And I can see let me just go to

712
00:48:09.575 --> 00:48:11.515
let me go to a sample site here.

713
00:48:12.140 --> 00:48:14.560
This is an expert witness or or lawyer,

714
00:48:15.180 --> 00:48:15.680
directory.

715
00:48:16.380 --> 00:48:19.440
However, let me just quickly do a search here.

716
00:48:20.620 --> 00:48:22.300
So here, they're using,

717
00:48:23.900 --> 00:48:24.800
type of professional,

718
00:48:25.340 --> 00:48:27.680
you know, it can be this would be like in person,

719
00:48:28.065 --> 00:48:29.445
virtual, or both,

720
00:48:30.385 --> 00:48:32.325
and then specializing in

721
00:48:32.625 --> 00:48:33.765
adoptions attorney.

722
00:48:34.224 --> 00:48:36.005
And if there was a sub subcategory,

723
00:48:36.385 --> 00:48:37.765
it would be here.

724
00:48:38.145 --> 00:48:48.770
So the system does support all those tiers, plus you can even have a location field where people can enter their ZIP code or a city on top of doing all these filters as well.

725
00:48:49.070 --> 00:48:51.310
Category hierarchy is is always tricky,

726
00:48:51.710 --> 00:48:59.085
especially when you're starting your first directory or or you're you're not a % sure on how b b works, with category structure.

727
00:48:59.085 --> 00:48:59.585
But,

728
00:49:00.125 --> 00:49:03.105
does that give you any any clues as to kinda how to

729
00:49:03.645 --> 00:49:07.425
restructure what you've done? Yes. Yes. It does. Thank you.

730
00:49:07.930 --> 00:49:11.770
Okay. You're very welcome. I like the drop downs because it's good for the user too.

731
00:49:11.770 --> 00:49:12.990
They're just kinda clicking.

732
00:49:13.370 --> 00:49:21.790
They don't really need to type anything and especially when when it's locate when there's a location field as well, it really makes it a complete search.

733
00:49:22.535 --> 00:49:24.775
Alright. Great question there. Thank you so much. Alright.

734
00:49:24.775 --> 00:49:29.035
We got a good friend, Jeff, here from Australia. How you doing, Jeff? Good. Thanks.

735
00:49:29.655 --> 00:49:32.315
I did put a a question in the Facebook

736
00:49:32.935 --> 00:49:33.915
group about,

737
00:49:34.295 --> 00:49:35.820
featured and non featured

738
00:49:36.380 --> 00:49:42.080
listings on the front page through a featured streaming app. Yes. It's you need more than

739
00:49:42.460 --> 00:49:44.320
the current limit that's there right?

740
00:49:45.100 --> 00:49:49.680
Yeah before that was modified it just had featured or don't feature

741
00:49:50.595 --> 00:49:54.295
and then they put a limit on it one to 24 I think.

742
00:49:54.835 --> 00:49:56.295
We've got featured listings

743
00:49:56.675 --> 00:49:58.135
more than 50 odd

744
00:49:58.994 --> 00:50:01.015
which we turn on for those particular

745
00:50:01.715 --> 00:50:04.935
members who are randomized on the front page streaming.

746
00:50:05.640 --> 00:50:10.280
So I was just wondering whether that could be lifted or is there any way around that or?

747
00:50:10.280 --> 00:50:12.059
Yeah you can in the

748
00:50:12.680 --> 00:50:14.539
the regular streaming members

749
00:50:15.319 --> 00:50:15.819
widget

750
00:50:16.520 --> 00:50:23.434
is instead of going and selecting all the members who are part of that plan, you in the regular streaming which is not the featured one,

751
00:50:23.815 --> 00:50:28.315
you can choose which members of which plan should be included in this.

752
00:50:29.015 --> 00:50:31.275
And then you could set that to

753
00:50:31.895 --> 00:50:33.035
sort order random.

754
00:50:33.540 --> 00:50:40.600
So this would include all the members of a membership plan and always randomize them so you don't have to pick and choose members

755
00:50:41.460 --> 00:50:44.440
from that plan and set them as featured. Just another

756
00:50:44.900 --> 00:50:49.480
another thing. Okay. Yeah. Well that's a way around it. Yes. So I can use that.

757
00:50:49.725 --> 00:50:53.665
Okay thank you very much appreciate it. You're welcome thank you for the question.

758
00:50:54.045 --> 00:50:55.905
Alright guys we are just about

759
00:50:56.605 --> 00:51:01.025
out of time here let me see if there's one more hand up we can take

760
00:51:01.405 --> 00:51:07.130
we got our good friend Robert here I don't want to leave you leave you hanging there Robert it looks like yourself muted how are you today?

761
00:51:07.510 --> 00:51:12.090
Yeah well I was just really quick and I I'm kinda searched for it in the group too

762
00:51:12.630 --> 00:51:19.035
and that was about what are options pea what options are people using for like a a shopping cart?

763
00:51:19.194 --> 00:51:23.535
That's a that's a great question. It's actually been asked in the Facebook group.

764
00:51:23.835 --> 00:51:28.555
What's really great is and Brilliant Directories is not a an ecommerce solution.

765
00:51:28.555 --> 00:51:32.940
It's it's, you know, it's a directory solution. Right. Well, mine would be, yeah, services.

766
00:51:33.080 --> 00:51:35.500
It wouldn't I wouldn't be selling products at services.

767
00:51:36.200 --> 00:51:37.800
That's that's perfectly fine,

768
00:51:38.120 --> 00:51:38.780
as well.

769
00:51:39.320 --> 00:51:43.020
There are some posts in the Facebook group if you search for Ecwid.

770
00:51:43.720 --> 00:51:44.220
Ecwid

771
00:51:44.600 --> 00:51:47.180
is like a Shopify. They are an ecommerce

772
00:51:47.565 --> 00:51:50.224
solution and more and more of these e commerce solutions.

773
00:51:50.445 --> 00:51:54.305
And I think Shopify even if you're gonna only use their embed code,

774
00:51:54.605 --> 00:51:56.445
you can it's like $99

775
00:51:56.445 --> 00:51:57.805
a month or something like that.

776
00:51:57.805 --> 00:52:04.780
If you're not if they're not gonna create a website with them, you're just going to have a database of your products and then use their embed code.

777
00:52:04.920 --> 00:52:07.500
It's something like 9 or or something really nominal,

778
00:52:08.120 --> 00:52:11.820
per month. Okay. Okay. But let's just do a quick Google search together.

779
00:52:12.440 --> 00:52:13.900
Ecwid embed code,

780
00:52:15.000 --> 00:52:16.300
Ecwid for any website.

781
00:52:17.615 --> 00:52:18.835
I never heard of Ecwid.

782
00:52:19.855 --> 00:52:23.375
It's it's pretty it's pretty popular. I've seen the name more and more,

783
00:52:23.775 --> 00:52:26.595
around, and I think it's just really easy to use.

784
00:52:26.974 --> 00:52:31.934
See, adding Ecwid to website builders and CMS is that's like adding it to your brilliant directory site.

785
00:52:31.934 --> 00:52:34.289
So basically, it's an embed code for your shop.

786
00:52:34.289 --> 00:52:41.829
You know, even Amazon stores, you they they provide an embed code so you can, you know, embed your Amazon store on on a on a site.

787
00:52:42.130 --> 00:52:43.190
Even for affiliates

788
00:52:43.890 --> 00:52:45.735
as well. So affiliates are just

789
00:52:46.135 --> 00:52:51.815
just selecting books and stuff in certain niches and then putting buy links on on their sites using their embed code.

790
00:52:51.815 --> 00:52:53.595
And let me also share Shopify

791
00:52:54.455 --> 00:52:57.575
embed code. Yeah. Again, these are just simple Google's, but okay. Yeah.

792
00:52:57.575 --> 00:53:00.070
You can, yeah, adding by button codes.

793
00:53:00.070 --> 00:53:05.369
You know, there's if you just Google it, you can do some searches here, and there's plenty of solution ecommerce solutions,

794
00:53:05.830 --> 00:53:07.910
and they do all the heavy lifting for you, Robert.

795
00:53:07.910 --> 00:53:11.290
And then and I assume I can hook my Stripe up to that somehow.

796
00:53:11.934 --> 00:53:14.654
Yeah. It would probably be with Stripe. I see Ryan's hand up.

797
00:53:14.654 --> 00:53:18.694
Usually, that mean he's got a good tip for us. I'm gonna unmute him as well here. Okay.

798
00:53:19.135 --> 00:53:20.674
Thanks. Hey, Ryan. How's it going?

799
00:53:21.055 --> 00:53:22.174
Hey. Hey. Good. Thanks, Jason.

800
00:53:22.414 --> 00:53:26.575
I just had a demo for that if you wanna see the equity that we set that up for several clients.

801
00:53:26.575 --> 00:53:28.720
If you wanted to just do a quick demo.

802
00:53:29.339 --> 00:53:33.200
Let's Oh, good. Where can I? Just go to togetherwell.org.

803
00:53:34.299 --> 00:53:34.799
Okay.

804
00:53:36.059 --> 00:53:38.400
Okay. And forward slash shop.

805
00:53:39.625 --> 00:53:40.505
Forward slash shop.

806
00:53:40.585 --> 00:53:46.425
People do it for, like, swag stores or or something like that, but this it embeds right inside of BD.

807
00:53:46.425 --> 00:53:49.885
It looks great and has a shopping cart functionality and stuff.

808
00:53:50.265 --> 00:53:53.305
Yeah. For selling services, though, I'm not selling a product. No.

809
00:53:53.305 --> 00:53:57.460
Well, I mean, it would be the same thing. You would just list the service. Right? Got it. Got it.

810
00:53:57.460 --> 00:53:58.920
That picture. Yeah. Yeah. Thanks.

811
00:53:59.220 --> 00:53:59.720
Okay.

812
00:54:00.420 --> 00:54:03.960
Alright. Well, thank you. Perfect. Thank you, guys. Thank you, Ryan, for sharing that.

813
00:54:04.579 --> 00:54:07.460
Alright, guys. Well, another awesome webinar Wednesday.

814
00:54:07.460 --> 00:54:10.365
Thank you guys so much for sticking around and hanging there with us.

815
00:54:10.605 --> 00:54:16.525
If you guys are interested in the member dashboard checklist, you can go to bdgrowthsuite.com

816
00:54:16.525 --> 00:54:20.365
or email Yaquim directly at support@bdgrowthsuite,uh,.com.

817
00:54:20.365 --> 00:54:25.744
He'll be taking care of everyone in the webinar today, making it easy for you to get that plug in for your site.

818
00:54:25.990 --> 00:54:28.970
Let's just backtrack here on some of the slides.

819
00:54:29.590 --> 00:54:32.730
And yeah, we got to touch on the the Brilliant Directories marketplace.

820
00:54:33.270 --> 00:54:45.755
Again, after you've exhausted all your efforts working on your BD site with the default settings, if you still feel that you need a helping hand or a small tweak that doesn't exist in the default settings of BD, the marketplace is a great place to get some quotes,

821
00:54:46.214 --> 00:54:49.515
and connect with some certified partners and developers.

822
00:54:50.055 --> 00:54:54.730
Lots of BD Lab updates this week. The APIs are coming soon in the next month or so.

823
00:54:54.869 --> 00:54:57.670
Looking forward to that. You can join the Facebook group.

824
00:54:57.670 --> 00:55:01.590
You can head on over now, brilliantdirectories.com/Facebook

825
00:55:01.590 --> 00:55:06.010
and again subscribe to our YouTube channel, brilliantdirectories.com/YouTube.

826
00:55:06.223 --> 00:55:10.803
Guys, it's been a pleasure. It's been really fun. I look forward to seeing you guys very soon.

827
00:55:10.943 --> 00:55:14.468
Have a great day and a brilliant week. Take care, guys. Bye bye.