WEBVTT

1
00:00:00.160 --> 00:00:03.600
Alright. Let's dive right into it, gang. Thanks, everyone, for joining.

2
00:00:03.600 --> 00:00:08.000
It's great to be with you here today. If this is your first time joining us, welcome.

3
00:00:08.000 --> 00:00:12.259
I am Jason there on the left, and we're lucky to be joined by David Rocklin,

4
00:00:12.695 --> 00:00:15.754
the digital strategist and so much more here at Brilliant Directories.

5
00:00:15.815 --> 00:00:18.555
David, thanks for taking the time to join us today in the webinar.

6
00:00:18.775 --> 00:00:22.875
Hey everybody, thanks for joining us for webinar Wednesday January.

7
00:00:22.935 --> 00:00:25.895
We got a great webinar and presentation coming up for you.

8
00:00:25.895 --> 00:00:28.670
Lots of cool updates to share and a special guest presenter

9
00:00:29.050 --> 00:00:31.790
showing a really cool plugin that should address,

10
00:00:32.170 --> 00:00:35.930
at least one of the most popular feature requests that we've gotten over here at Brilliant Directories.

11
00:00:35.930 --> 00:00:37.790
So really looking forward to today's webinar.

12
00:00:38.170 --> 00:00:40.350
Definitely. I'm excited for that one too.

13
00:00:40.665 --> 00:00:49.465
And just a quick note, we are streaming on YouTube live today, super helpful and can head on over to brilliantdirectories.com/facebook

14
00:00:49.465 --> 00:00:52.364
and click on the blue join button there. All are welcome.

15
00:00:52.504 --> 00:00:55.485
It's a great way to keep in touch in between webinar Wednesdays.

16
00:00:55.910 --> 00:00:56.810
Lots of constructive

17
00:00:57.670 --> 00:01:00.810
questions and topics are discussed there. I'm in there myself.

18
00:01:01.270 --> 00:01:03.030
A lot of how to's and and,

19
00:01:03.750 --> 00:01:04.810
questions and

20
00:01:05.349 --> 00:01:07.670
topics that I think everyone can benefit from.

21
00:01:07.670 --> 00:01:10.945
So if you're not already part of the Facebook group, we do invite you you to join.

22
00:01:10.945 --> 00:01:12.884
You could take a moment right now to do that.

23
00:01:13.424 --> 00:01:17.125
And there are some new names and faces joining us today. Welcome.

24
00:01:17.665 --> 00:01:24.405
Webinar Wednesday is really a great way for us here at Brilliant Directories to share some of the new features that we build into the platform

25
00:01:24.960 --> 00:01:28.260
week after week. A big shout out to the BD community.

26
00:01:28.400 --> 00:01:31.380
You guys are the number one driver for new features

27
00:01:31.920 --> 00:01:36.420
or fixes that we put in to the platform. So thank you everyone for the suggestions.

28
00:01:37.195 --> 00:01:42.095
We like to cover topics such as how to increase your website traffic, converting visitors to members.

29
00:01:42.555 --> 00:01:45.935
And one of my favorites is how to improve the website's navigation,

30
00:01:46.314 --> 00:01:50.174
which is part of the topic of the tip of the week that we're gonna showcase today.

31
00:01:50.510 --> 00:01:55.330
So if you have questions on any of these topics or anything else about your membership website,

32
00:01:55.870 --> 00:01:59.570
please hang on to those questions. We'll try to get to as many as we can today.

33
00:01:59.950 --> 00:02:04.625
And oh boy, do we have some cool updates to share with you today.

34
00:02:04.685 --> 00:02:09.824
And most notably, the last one on the new features list, the ability to issue credits when,

35
00:02:10.205 --> 00:02:14.465
members refer other new members to join. We'll start here at the top though.

36
00:02:14.685 --> 00:02:19.840
In the toolbox section of your admin, you now have the ability to clone widgets.

37
00:02:19.840 --> 00:02:22.180
This was actually one of the toolbox sections,

38
00:02:22.640 --> 00:02:24.980
where the clone option was not available.

39
00:02:25.200 --> 00:02:29.540
I'll quickly show you where that is and it follows the same format as cloning forms,

40
00:02:30.114 --> 00:02:31.254
sidebars, etc.

41
00:02:31.635 --> 00:02:34.215
So we can head on over to the admin area

42
00:02:34.834 --> 00:02:39.015
and this will be in the toolbox section and under the widget manager.

43
00:02:40.754 --> 00:02:48.500
If you have any customized widgets on your site, this link was not here before but now it is, you can easily clone a widget.

44
00:02:48.500 --> 00:02:51.000
I'll go ahead and clone this one as an example.

45
00:02:54.019 --> 00:02:57.459
And what it will do, it will clone the widget. It will just change the name.

46
00:02:57.459 --> 00:02:59.855
It will add the word copy of

47
00:03:00.155 --> 00:03:04.735
in the widgets name here. Everything else will be the same within that widget.

48
00:03:04.875 --> 00:03:12.095
This is great for some of our power users who need to clone or replicate some of their def their custom widgets, excuse me, for other,

49
00:03:12.395 --> 00:03:15.590
instances and purposes. So that is now there for everyone.

50
00:03:16.370 --> 00:03:18.550
Also in the toolbox section under forms,

51
00:03:18.930 --> 00:03:23.830
we've released several new field types over the last few months. A new for well editors,

52
00:03:24.210 --> 00:03:28.895
a phone number plus country code field. There is a new one. It is numbers

53
00:03:29.355 --> 00:03:29.995
integers only.

54
00:03:29.995 --> 00:03:35.775
So it's a text input field but you can only allowed to enter numbers, otherwise you get an alert.

55
00:03:35.834 --> 00:03:37.755
I can quickly show you where that is.

56
00:03:37.755 --> 00:03:44.990
This is helpful if you're creating a custom form or or something where you need to just have people input a number like their age

57
00:03:45.290 --> 00:03:49.150
or how many stories is the house, one or two, things like that.

58
00:03:49.370 --> 00:03:56.190
So, let me show you where that is and an example of where we used it on our demo, a webinar demo site.

59
00:03:56.330 --> 00:03:58.270
So this would be in the form manager.

60
00:04:00.105 --> 00:04:06.045
And I've added it as a sample field to this ebook download custom form that we created a while back.

61
00:04:06.745 --> 00:04:08.444
And we can see here

62
00:04:08.905 --> 00:04:14.020
on the right hand side, I did create a field called how old are you and we can search for that here.

63
00:04:14.020 --> 00:04:16.899
How old are you? If you're not, this is something new we added.

64
00:04:16.899 --> 00:04:23.000
If you wanna quickly find a field that from one of your forms, you can enter the database variable or the field name.

65
00:04:23.460 --> 00:04:28.444
So here we see the type of field is number integer only. It's under the fancy fields.

66
00:04:28.664 --> 00:04:32.425
Let me go back here. Number integer only. And, that's where it is.

67
00:04:32.425 --> 00:04:36.525
So if you need to add a new field, you can do that and look for the type of field number,

68
00:04:37.064 --> 00:04:41.145
integer only. So let's see what this looks like on the front end of the website.

69
00:04:41.145 --> 00:04:45.380
And in this case, let's actually make it a required field as well. You can save the changes.

70
00:04:46.400 --> 00:04:51.540
Okay, great. So this is the front end of the website where where we're rendering this sample form.

71
00:04:52.080 --> 00:04:55.680
So we see we have enter name, and then we see how old are you.

72
00:04:55.680 --> 00:05:01.529
So I'll go ahead and put some letters in here like Jason, and it says, please enter a valid number.

73
00:05:01.529 --> 00:05:07.165
So in this case, I will go ahead and put 39. And that is a valid field input now.

74
00:05:07.165 --> 00:05:12.140
And because it is integers, it does have, an up and down option here on the right.

75
00:05:12.140 --> 00:05:17.340
So if people need to increase by one, by an increment of one, they could use this little,

76
00:05:17.740 --> 00:05:21.760
these action items here, or they can just enter the value as well.

77
00:05:22.195 --> 00:05:23.175
Pretty self explanatory,

78
00:05:23.875 --> 00:05:26.535
but now you can add number fields, to your forms.

79
00:05:26.915 --> 00:05:32.055
Also a little cool one, a few webinars back, we did cover how to

80
00:05:32.595 --> 00:05:39.020
only show profiles that have all the required fields filled out for their profile in your search results.

81
00:05:39.020 --> 00:05:41.200
So if a member has not completed

82
00:05:41.660 --> 00:05:46.720
one of the required fields for their profiles, then their profile would not show in the search results.

83
00:05:47.260 --> 00:05:53.705
We've recently added a new item that you could set as a required field, which is the profile cover photo.

84
00:05:53.945 --> 00:05:55.865
This itself is an add on.

85
00:05:55.865 --> 00:06:04.350
However, now you can also set it as a required field when people are filling out their profile in order for them to show up in the search results.

86
00:06:04.490 --> 00:06:07.389
Let me show you, where that is and where you can set,

87
00:06:07.690 --> 00:06:11.550
the required fields for, your website for members to fill out.

88
00:06:11.690 --> 00:06:16.430
In this case, let's go to settings and toggle over to general settings.

89
00:06:18.255 --> 00:06:23.955
Under search settings tab over here, there is a setting called require complete profiles.

90
00:06:24.575 --> 00:06:34.970
And by default, this is set to no so members can add as little or as much information to their profiles as they want and their profile or listing will show up in the search results.

91
00:06:35.270 --> 00:06:43.725
However, if you set this to yes, then the members need to fill out the criteria that you define for them to fill out in order for them to show up on the site.

92
00:06:44.285 --> 00:06:46.785
And a quick link here is called view settings.

93
00:06:48.285 --> 00:06:52.605
And here it does take you to the advanced settings and it's pre filtered for,

94
00:06:52.925 --> 00:06:54.385
the fields that are,

95
00:06:54.925 --> 00:06:55.425
required.

96
00:06:55.485 --> 00:07:01.520
And these are the same fields as when you're importing members using an CSV file into the site.

97
00:07:01.900 --> 00:07:05.040
So here now if you wanted to make the profile cover photo,

98
00:07:05.419 --> 00:07:05.919
required,

99
00:07:06.220 --> 00:07:10.000
just add it to the comma separated list. You wanna add cover photo

100
00:07:11.695 --> 00:07:16.115
and this will now be required in order for their profiles to show up in the search results.

101
00:07:16.495 --> 00:07:21.055
I think we did a webinar. We covered this in a a previous tip of the week.

102
00:07:21.055 --> 00:07:24.015
I'll I'll look for that or let it come to my come to me as I'm talking here.

103
00:07:24.015 --> 00:07:27.360
I'd like to share it with everyone. It was a pretty good topic that we covered there.

104
00:07:27.759 --> 00:07:33.780
Alright. Webhooks. We're always working on new and subtle nuances and updates to, the webhooks.

105
00:07:33.919 --> 00:07:39.379
Webhooks, of course, is the ability for your website to send data out to third party platforms

106
00:07:39.845 --> 00:07:42.025
such as Zapier, Mailchimp, Pabbly,

107
00:07:42.645 --> 00:07:44.105
and other tools like that.

108
00:07:44.645 --> 00:07:49.625
You can now identify failed payments. So if you have a webhook set up

109
00:07:49.925 --> 00:07:53.945
for your paid payment plans, when people are signing up to paid plans,

110
00:07:54.460 --> 00:08:01.200
You can also get notified there is a status that will indicate whether the payment was successful or if it was failed.

111
00:08:01.500 --> 00:08:07.680
And for those of you who are using the webhooks for paid sign ups, being able to identify the failed payments,

112
00:08:08.175 --> 00:08:12.435
you can create any type of follow-up or workflows that you seem or deem necessary,

113
00:08:12.975 --> 00:08:14.435
for those types of transactions.

114
00:08:15.375 --> 00:08:26.070
Also cool is if you're not using the webhooks, just as a side note here, the admin of the website does get an email notification anytime there's a failed paid sign up attempt to a website.

115
00:08:26.070 --> 00:08:31.370
So if someone's trying to check out for $20 on a paid plan and they the credit card doesn't process,

116
00:08:31.830 --> 00:08:36.890
the admin of the website is notified with the information that was inputted on the signup form.

117
00:08:37.174 --> 00:08:41.014
The main reason for that is so you can be proactive. Maybe you want to email them back.

118
00:08:41.014 --> 00:08:42.074
Maybe they need assistance,

119
00:08:42.774 --> 00:08:44.134
and things like that.

120
00:08:44.134 --> 00:08:50.795
But, it does give you, an idea of these, failed signup attempts for paid membership plans on your site.

121
00:08:50.960 --> 00:08:53.360
Alright. And the last one here, I think this has been,

122
00:08:54.000 --> 00:08:56.560
there's been a lot of excitement for this one to come up.

123
00:08:56.560 --> 00:08:59.540
It is connected to the member credits add on.

124
00:09:00.000 --> 00:09:04.180
Now you can issue credits when existing members refer new members.

125
00:09:04.240 --> 00:09:06.954
Let me step back a bit cause this is a really cool feature,

126
00:09:07.495 --> 00:09:16.695
quasi on the line of an affiliate program, not necessarily exactly, but it does allow you to give your members monetary credits when they refer new sign ups to your site.

127
00:09:16.695 --> 00:09:17.755
So in that sense,

128
00:09:18.230 --> 00:09:20.970
it is. So let's take a quick look

129
00:09:21.589 --> 00:09:22.970
at the add on first.

130
00:09:23.509 --> 00:09:26.889
This is a member credit system. So we've basically added additional functionality

131
00:09:27.350 --> 00:09:32.569
to this system. So initially when we released this, we tried to get it out as quickly as possible.

132
00:09:32.895 --> 00:09:35.075
You can issue, member credits.

133
00:09:35.135 --> 00:09:42.015
So when a member signs up and then those credits will be used for other transactions they may have in the future on your website.

134
00:09:42.015 --> 00:09:49.260
So if you want to incentivize people to sign up for a free or paid plan on your site, maybe you wanna give them $10 of website credit,

135
00:09:49.720 --> 00:09:52.460
you can set that up using this credit system.

136
00:09:52.920 --> 00:09:57.899
Now there is a cool new setting and we could take a look at it and allows you to reward

137
00:09:58.200 --> 00:09:59.580
your existing members

138
00:09:59.925 --> 00:10:04.825
whose member ID is inputted during the sign up process of another new member.

139
00:10:05.045 --> 00:10:09.065
So let's take a quick look at where that is and how this will work.

140
00:10:09.445 --> 00:10:16.079
Let's take a look at the front end first and I did add this to the general sign up, form.

141
00:10:16.079 --> 00:10:18.160
Let me just go there. The the general,

142
00:10:18.720 --> 00:10:22.899
general user membership plan. So general user account. Let's look at the sign up page.

143
00:10:23.519 --> 00:10:24.959
And this is a free sign up.

144
00:10:24.959 --> 00:10:32.095
Most people probably won't wanna give referral credits to members for free sign ups, maybe a smaller amount than for paid sign ups that they refer.

145
00:10:32.475 --> 00:10:38.394
But when you enable this for each membership plan, the field will exist here now.

146
00:10:38.394 --> 00:10:43.375
Did someone refer you? Enter referral ID before. And this will be the referral ID

147
00:10:43.730 --> 00:10:45.970
of an existing member on your site.

148
00:10:45.970 --> 00:10:50.070
So your members will be encouraged to share their sign up referral ID,

149
00:10:50.530 --> 00:10:51.510
with other people.

150
00:10:52.050 --> 00:10:55.190
And if they're a valid number is entered here,

151
00:10:55.650 --> 00:10:59.695
it will add that credit to the existing member's member ID.

152
00:10:59.915 --> 00:11:04.175
So let's take a look at the settings and then let's run through a quick example of how this would work.

153
00:11:04.395 --> 00:11:08.255
So we'll stick with the general user account as an example. Let's edit this.

154
00:11:10.279 --> 00:11:19.100
And when you have the add on enabled, if you scroll down to sign up settings, the member credits add on, there are a small handful of options here.

155
00:11:19.240 --> 00:11:28.055
The first set up here was to reward new signups, the people who are signing up and give them some incentive reward credits, after they sign up.

156
00:11:28.055 --> 00:11:29.675
So this ad always existed.

157
00:11:30.135 --> 00:11:35.275
Here are the new settings, assign referral credits to members who refer new sign ups.

158
00:11:35.390 --> 00:11:40.510
If this is set to no, you're not going to see the enter the referral ID field on the sign up page.

159
00:11:40.510 --> 00:11:42.850
So let's actually save the changes real quick here,

160
00:11:43.230 --> 00:11:46.770
and let's see this field disappear from the form.

161
00:11:48.485 --> 00:11:52.485
So we are not giving sign up referral credits on the general user account.

162
00:11:52.485 --> 00:11:55.225
So let's go back and re enable it and set it to yes.

163
00:11:55.525 --> 00:11:59.605
And in this case, on the next field, credits assigned to referring members.

164
00:11:59.605 --> 00:12:05.480
So how much credit do you want to give to the members whose ID are entered on the signup page?

165
00:12:05.860 --> 00:12:08.839
Let's go crazy. Let's give them a hundred credits.

166
00:12:09.700 --> 00:12:15.480
And of course these credits again can then be used for the members future payments and transactions on your site.

167
00:12:15.774 --> 00:12:20.274
Great. Let's get a sample member's ID number to input on the signup page.

168
00:12:22.815 --> 00:12:26.575
Alright. So we have an existing member here. Their ID is 102.

169
00:12:26.575 --> 00:12:30.690
Let's enter their ID number during a sample signup here.

170
00:12:30.850 --> 00:12:35.510
Oh, let me refresh the page because we need to enable it. There we go. Did someone refer you? Great.

171
00:12:36.050 --> 00:12:36.370
Alright.

172
00:12:36.370 --> 00:12:43.990
Let's put the second password here and we'll put the ID number here one hundred and two and I am not a robot and we'll create the profile.

173
00:12:44.565 --> 00:12:48.245
We set this to a hundred dollars for members who are referring new members.

174
00:12:48.245 --> 00:12:49.945
So this account has been created.

175
00:12:50.165 --> 00:12:55.305
This is a free sign up for the general user, so they're encouraged to, verify their email address.

176
00:12:55.365 --> 00:12:58.965
But if we go back to the search members page here, this is the guy one hundred and two.

177
00:12:58.965 --> 00:13:00.090
I'll just refresh this

178
00:13:00.650 --> 00:13:03.470
page. And what we're gonna see here is a tally.

179
00:13:04.090 --> 00:13:10.430
Here's the new member who signed up, member 1 3. Here's the member who referred 1 3, member 1 2.

180
00:13:10.490 --> 00:13:13.185
And we can see now they have a hundred dollars of credits.

181
00:13:13.265 --> 00:13:30.100
And what's really cool as the admin on the site, you might want a little context or reference as to how these credits, were added to the member, but whether it's manually or through some action, if you click on that number, there will be like a general ledger of credits added or debited from the member's account.

182
00:13:30.240 --> 00:13:34.800
So we can see here added a hundred dollars in credits to member 102

183
00:13:34.800 --> 00:13:37.540
for referring member 103.

184
00:13:37.920 --> 00:13:42.660
So it's very clear why this credit was added and for signing up to the general user account.

185
00:13:43.145 --> 00:13:48.365
And also we might have missed this here, but in this little box here, we also see a new

186
00:13:48.745 --> 00:13:49.645
piece of metadata

187
00:13:50.025 --> 00:13:52.265
referred by member 102.

188
00:13:52.265 --> 00:13:56.125
So we can actually see, who was referred by who.

189
00:13:56.529 --> 00:14:01.650
Really cool here and pro tip, you don't necessarily need to give monetary credits.

190
00:14:01.650 --> 00:14:03.510
You could set the value to zero

191
00:14:03.890 --> 00:14:11.774
but enable them to input the ID number of a member and it would still show you who it was referred by and you don't necessarily need to give any credits.

192
00:14:11.774 --> 00:14:13.235
You can have zero credits.

193
00:14:13.774 --> 00:14:16.915
Let's also click on this member's detail page in the admin.

194
00:14:18.175 --> 00:14:22.995
And we can see here referral sign ups and we can see here on June 15,

195
00:14:23.740 --> 00:14:26.240
member 103 was a referral sign up and

196
00:14:26.540 --> 00:14:29.440
this member 102 was granted a hundred dollars

197
00:14:29.900 --> 00:14:30.720
of credits.

198
00:14:31.260 --> 00:14:35.120
So there's a little bit of tracking here. And later as as we progress,

199
00:14:35.660 --> 00:14:41.905
you'll be able to kinda see who your top affiliates or members who are referring new members are.

200
00:14:42.445 --> 00:14:45.505
Another pro tip here, let me refresh this sign up page.

201
00:14:47.085 --> 00:14:53.140
You can create quick links for your members in their dashboard, you know, create a little refer a friend banner.

202
00:14:53.140 --> 00:14:56.839
We'll probably cover that in another webinar since this is just freshly released,

203
00:14:57.140 --> 00:15:01.000
but we did build in the logic. So if in the URL,

204
00:15:01.380 --> 00:15:02.019
it has,

205
00:15:02.580 --> 00:15:03.720
referral ID

206
00:15:04.695 --> 00:15:10.855
and then the ID of a member 102 as an example. It will prefill the members ID here.

207
00:15:10.855 --> 00:15:13.275
So you can give your members

208
00:15:13.815 --> 00:15:21.070
their own links to sign up pages And all the person has to do is go to this link and they can skip entering,

209
00:15:21.530 --> 00:15:26.350
the ID number here. It would just be pulled from the ID, from the URL.

210
00:15:26.570 --> 00:15:34.605
So that works right now, but we're gonna find ways to make it easier for you to share the referral link with your members.

211
00:15:34.605 --> 00:15:37.265
So we might do a tip of the week webinar on that later.

212
00:15:37.565 --> 00:15:41.505
I can get a little bit deeper into this, but we'll leave it there for now.

213
00:15:41.885 --> 00:15:43.345
Last thing to note,

214
00:15:43.660 --> 00:15:48.480
those of you who have customized your free sign up or your paid sign up forms,

215
00:15:48.860 --> 00:15:52.640
this is a field that's part of the default forms.

216
00:15:53.180 --> 00:15:56.625
So if you prior to this date, 06/15/2022

217
00:15:56.625 --> 00:16:00.165
had the free or paid sign up forms customized on your site,

218
00:16:00.704 --> 00:16:10.800
and you're enabling the setting but it's not showing up on the sign up page very easily and very quickly, just make sure you come to your main dashboard area and check for updates.

219
00:16:10.800 --> 00:16:12.420
It will check if your customized

220
00:16:12.800 --> 00:16:13.300
forms

221
00:16:13.760 --> 00:16:20.399
have that field that will hide or show the referral ID input field on, on your sign up pages.

222
00:16:20.399 --> 00:16:28.005
So if you're not if you're enabling it and not seeing it on your sign up pages, first thing to check are the install new updates module here on your dashboard.

223
00:16:28.464 --> 00:16:30.385
We got a lot more to share with you in the lab updates.

224
00:16:30.385 --> 00:16:35.345
I'll go through these next ones a bit quicker. We are working on a new domain manager page.

225
00:16:35.904 --> 00:16:41.160
I'm sure many of you have connected your domain name, you went to the domain manager, you inputted the new URL

226
00:16:41.540 --> 00:16:43.320
of your live website domain.

227
00:16:43.780 --> 00:16:49.560
We are adding a bit more information there and to help with email deliverability. I have a sample

228
00:16:49.940 --> 00:16:54.520
of what this is going to look like. We're looking for a release in the next few weeks or so.

229
00:16:55.505 --> 00:16:57.525
So this will be the new

230
00:16:57.985 --> 00:17:02.165
domain manager. It's not released yet, domain manager page. And

231
00:17:02.545 --> 00:17:08.244
this is really helpful because it's gonna provide a lot more information about your domain, its status, its health,

232
00:17:08.625 --> 00:17:10.165
and a lot of other things.

233
00:17:10.490 --> 00:17:14.970
So in this case, if you connected a domain name, it's gonna find out who it's registered with.

234
00:17:14.970 --> 00:17:18.670
If there's an expiration date associated with it, most domains do.

235
00:17:19.050 --> 00:17:27.595
If the system notices the expiration date is coming close, you'll see a warning here to make sure that you have auto renew set up with your GoDaddy or network solutions.

236
00:17:27.595 --> 00:17:28.494
We've seen some,

237
00:17:28.955 --> 00:17:34.335
some users let their domains lapse because they didn't have auto renew set up, and things like that.

238
00:17:34.555 --> 00:17:40.280
And then also the connection method where whether it's name servers, CNAME or A record, and more.

239
00:17:40.280 --> 00:17:42.539
So in this case, this example website

240
00:17:43.080 --> 00:17:46.460
doesn't have a proper connection method, set up here.

241
00:17:47.000 --> 00:17:50.005
And below are the ways to connect your domain name here.

242
00:17:50.005 --> 00:17:54.665
So if you ever wanted to check, you could hit the refresh button and it would update the statuses.

243
00:17:55.685 --> 00:17:58.665
The next tab is the SSL SSL security tab.

244
00:17:58.725 --> 00:18:02.345
Some people connect their own SSL, some people use BD's SSL.

245
00:18:02.630 --> 00:18:06.730
This is gonna let you know that all the triggers and settings for your SSL

246
00:18:07.110 --> 00:18:09.750
are working properly with your BD website.

247
00:18:09.750 --> 00:18:13.270
So we see sometimes people can't access the front end of their site.

248
00:18:13.270 --> 00:18:15.290
There's some kind of a conflict.

249
00:18:15.945 --> 00:18:20.845
This will not only help our support team troubleshoot any issues related to SSL quicker,

250
00:18:21.225 --> 00:18:25.325
but you as well can diagnose and potentially fix any issues

251
00:18:25.705 --> 00:18:29.145
related to SSL whether you've installed your own or using BDs.

252
00:18:29.145 --> 00:18:36.630
And same with this, you can click the refresh button and it will check the statuses and provide you with warnings or all good alerts.

253
00:18:37.330 --> 00:18:39.750
The last one is the most important one here, I think,

254
00:18:40.130 --> 00:18:41.429
which are email deliverability

255
00:18:41.890 --> 00:18:42.370
settings.

256
00:18:42.370 --> 00:18:48.785
So we're working to improve authentication with your domain and the email sending platforms such as StenGrid.

257
00:18:49.325 --> 00:18:51.505
It seems very technical, but in a nutshell,

258
00:18:52.125 --> 00:18:56.705
seeing all greens here, which most sites will see automatically in the BD system will ensure

259
00:18:57.130 --> 00:19:03.630
that your email deliverability is as close to a % as possible and landing in your members inboxes.

260
00:19:04.490 --> 00:19:11.630
Seeing any warning signs here again will alert our support team and you as well on what needs to be troubleshooted and fixed,

261
00:19:12.225 --> 00:19:14.725
which can diagnose any issues a lot quicker,

262
00:19:15.184 --> 00:19:20.325
and help expedite a resolution to make sure your emails are being delivered from the system.

263
00:19:20.625 --> 00:19:24.990
This is probably the most complicated tab but probably and the one you'll least need to use.

264
00:19:25.150 --> 00:19:30.530
But for those of you, again, who are power users or having issues with some of your email deliverability,

265
00:19:31.150 --> 00:19:34.929
this will provide very easily information on what to do.

266
00:19:35.390 --> 00:19:40.285
In addition to that, there are some SPF and DKIM credentials. Don't ask me what those mean.

267
00:19:40.285 --> 00:19:42.545
That is for our developers and people doing,

268
00:19:43.645 --> 00:19:46.065
things with their email setups.

269
00:19:46.525 --> 00:19:51.665
But when you're asked from third parties to include this information, it'll be nicely laid out here

270
00:19:52.009 --> 00:19:54.590
for you and you can even click the refresh button.

271
00:19:55.129 --> 00:19:56.330
Well, it didn't work in this page.

272
00:19:56.330 --> 00:20:01.309
It's still a demo here, but it will tell you if the connections and credentials are set up correctly.

273
00:20:01.690 --> 00:20:04.909
So very excited about this and this is probably will be released

274
00:20:05.210 --> 00:20:07.385
mid July or potentially

275
00:20:07.925 --> 00:20:08.425
sooner.

276
00:20:08.965 --> 00:20:10.025
Alright. Newsletters.

277
00:20:10.805 --> 00:20:11.865
I have to admit

278
00:20:12.405 --> 00:20:13.305
sending newsletters

279
00:20:13.845 --> 00:20:19.945
is part of the admin area that we really haven't updated in quite some time, but we are ready for an overhaul

280
00:20:20.360 --> 00:20:26.860
And we do have a new design and workflow coming very soon for sending bulk emails or and newsletters

281
00:20:27.400 --> 00:20:28.540
to your members.

282
00:20:29.400 --> 00:20:35.325
The good news is we have the design part, semi nailed down and I can show you examples of the direction this is headed in.

283
00:20:35.485 --> 00:20:38.304
And what we're gonna do is pass it on to the dev team,

284
00:20:38.684 --> 00:20:41.325
to put in the magic that actually turns it on.

285
00:20:41.325 --> 00:20:44.304
And we'll probably have a release on this at the July,

286
00:20:44.845 --> 00:20:46.365
hopefully at the August.

287
00:20:46.365 --> 00:20:50.705
So it seems like worlds away, but it'll probably come up quicker than we think.

288
00:20:51.600 --> 00:20:55.700
So currently to send a newsletter, let's take a look at that. You would go to emails,

289
00:20:56.240 --> 00:20:57.140
send newsletter

290
00:20:59.440 --> 00:21:02.180
and you'd click on the new email newsletter button.

291
00:21:03.375 --> 00:21:04.675
And this is currently,

292
00:21:05.295 --> 00:21:06.995
what we use. And honestly,

293
00:21:07.535 --> 00:21:08.515
as far as

294
00:21:08.975 --> 00:21:09.475
functionality

295
00:21:09.935 --> 00:21:12.175
or or working, it it does the job.

296
00:21:12.175 --> 00:21:19.770
You can schedule a newsletter and it'll go to, the smart list and contacts that you select and in that sense, it works fine.

297
00:21:19.770 --> 00:21:20.270
However,

298
00:21:20.650 --> 00:21:23.309
it can be improved. So the direction we're going,

299
00:21:23.770 --> 00:21:24.990
with email newsletters,

300
00:21:25.370 --> 00:21:27.390
let me go back one sec. Also the

301
00:21:28.650 --> 00:21:34.385
the table that lets you look at your email newsletters, this is these are all the history of the email newsletter sent.

302
00:21:35.005 --> 00:21:38.705
It provides some information, but we want to do better for you guys.

303
00:21:39.645 --> 00:21:44.310
This is just the design right now. It's a concept, but this is the direction we're headed in.

304
00:21:45.190 --> 00:21:48.970
This will be the layout to look at your pending or sent

305
00:21:49.590 --> 00:21:52.070
newsletters or newsletters that are currently processing.

306
00:21:52.070 --> 00:21:55.530
When you have larger lists, it can take some minutes to process

307
00:21:56.070 --> 00:21:58.650
the sending of an email newsletter.

308
00:21:59.235 --> 00:22:00.855
So here we have some cool things.

309
00:22:01.395 --> 00:22:06.055
You can see the statuses of your newsletters sent, draft or sending.

310
00:22:07.075 --> 00:22:11.255
You can see the total size of the recipients that were included

311
00:22:11.910 --> 00:22:16.150
and you'll be able to see all the statuses of the emails that were sent out.

312
00:22:16.150 --> 00:22:17.450
How many of them failed,

313
00:22:18.310 --> 00:22:22.730
delivered, delivered and opened, delivered, opened, and clicked on.

314
00:22:23.350 --> 00:22:25.690
Now all this information is really helpful,

315
00:22:26.164 --> 00:22:29.304
but what's even better is if you wanted to

316
00:22:29.765 --> 00:22:35.385
send an email to people who opened but didn't click, you can click on any one of these numbers

317
00:22:36.725 --> 00:22:42.270
and it'll show you who the recipients are that fell in to that category, for this newsletter

318
00:22:42.810 --> 00:22:45.070
and the names and lists will be here.

319
00:22:45.130 --> 00:22:52.750
And what's even cooler is you'll be able able to either export this list or create a segmented smart list

320
00:22:53.175 --> 00:22:56.075
of people's actions they took on a specific newsletter

321
00:22:56.455 --> 00:22:56.955
send.

322
00:22:57.015 --> 00:23:04.395
So, if you wanted to re email people who opened or didn't open or clicked or didn't click on a certain newsletter,

323
00:23:05.175 --> 00:23:09.350
and honestly that's what we do with our marketing and it's really effective.

324
00:23:09.410 --> 00:23:12.550
So you don't have to bother people who don't fit into a certain

325
00:23:12.850 --> 00:23:15.110
segment based on a newsletter sent.

326
00:23:15.650 --> 00:23:18.310
This will provide you with that functionality.

327
00:23:19.235 --> 00:23:21.715
And in addition to that, you'll have some other options here.

328
00:23:21.715 --> 00:23:26.855
You can clone the newsletter if you wanted to do a repeat and run it back just at a different time in the future.

329
00:23:27.155 --> 00:23:28.935
And you can also see the details

330
00:23:29.795 --> 00:23:32.295
of the newsletter that was sent, the ID,

331
00:23:32.630 --> 00:23:37.850
who it was created by, the subject, the template that was that it was associated with,

332
00:23:38.310 --> 00:23:40.650
the send date and the completion date to process,

333
00:23:41.110 --> 00:23:43.190
as well as the smart list that were included.

334
00:23:43.190 --> 00:23:46.410
And this is new functionality that's going to be coming with this release

335
00:23:46.710 --> 00:23:48.170
smart list that were excluded.

336
00:23:48.664 --> 00:23:52.924
And you can see your total eligible recipients that were part of this newsletter campaign.

337
00:23:54.265 --> 00:24:00.184
Now to schedule a newsletter, we saw on the other site, it's just a form. It's this form here.

338
00:24:00.184 --> 00:24:06.930
You click new newsletter and you have your settings and and everything's here on the same page, which which is nice, it does the job.

339
00:24:07.710 --> 00:24:11.970
This will be the new layout when you're scheduling and setting up a newsletter.

340
00:24:12.765 --> 00:24:14.785
You'll have a tab with the email preview.

341
00:24:15.085 --> 00:24:17.025
You'll be able to toggle different templates,

342
00:24:17.645 --> 00:24:20.945
if you like, so you can make sure you're on you're sending the correct template.

343
00:24:21.645 --> 00:24:31.049
In a further phase, even after this is released, we're gonna allow the ability to edit the template right here rather than going to the email templates page and editing the template.

344
00:24:31.049 --> 00:24:33.210
So it'll make this page a lot more dynamic.

345
00:24:33.210 --> 00:24:38.830
And if you clone a newsletter, you can then make your subtle changes right here without having to go to the email templates page.

346
00:24:39.544 --> 00:24:41.465
Under settings, right now, it's pretty simple.

347
00:24:41.465 --> 00:24:45.885
Just the from name associated with this newsletter that you're sending and the from address.

348
00:24:45.945 --> 00:24:47.485
So you can edit these here.

349
00:24:47.784 --> 00:24:51.965
And I think this is the most powerful part of this update that will be coming down the line,

350
00:24:52.265 --> 00:24:54.205
the select recipients tab.

351
00:24:54.780 --> 00:24:58.560
So what you would have on your left is a list of all your smart lists.

352
00:24:58.940 --> 00:25:02.320
So if you have 10 smart lists, five smart lists, a hundred smart lists,

353
00:25:02.700 --> 00:25:10.000
all those different smart lists with different criteria, different types of members or users who have interacted with your site will be on the left hand side.

354
00:25:10.355 --> 00:25:17.575
And when you hover over one of these smart lists, you can then include or exclude it that from being a recipient in this

355
00:25:18.195 --> 00:25:21.815
newsletter. So if you want to send it to all your members you would click include.

356
00:25:22.770 --> 00:25:28.610
And if you had a smart list of let's say just canceled members that you created, you can make sure to exclude that.

357
00:25:28.610 --> 00:25:32.790
So it will send it to all your all your members as an example,

358
00:25:33.330 --> 00:25:33.830
minus

359
00:25:34.785 --> 00:25:39.205
the the other smart list that you've selected and and with the example I just said, canceled members.

360
00:25:40.225 --> 00:25:43.765
And when it does a subtraction, it'll show you how many eligible recipients

361
00:25:44.065 --> 00:25:49.029
there are for your newsletter. So we're very excited for for this when it will be released.

362
00:25:49.029 --> 00:25:50.490
It'll allow you to,

363
00:25:51.110 --> 00:25:54.169
really send laser focused newsletter to your contacts.

364
00:25:55.750 --> 00:25:56.809
Sending and scheduling.

365
00:25:56.870 --> 00:26:02.649
Right now, there's only an option to send the newsletter when you click the button and then it'll send the newsletter,

366
00:26:03.165 --> 00:26:03.885
which is fine.

367
00:26:03.885 --> 00:26:10.225
There will be a send now option, but what we're going to include in this future release is the ability to schedule emails,

368
00:26:10.925 --> 00:26:13.105
for the future. So you can set a date

369
00:26:13.485 --> 00:26:18.240
and a specific time and the newsletter will go out. It'll be connected to the website's time.

370
00:26:18.240 --> 00:26:22.020
So whatever you've set in your general settings is the time zone for the website.

371
00:26:22.720 --> 00:26:27.940
That is when the future send date will be scheduled for. And again, we see here the total recipients

372
00:26:28.240 --> 00:26:31.060
and the schedule newsletter now button.

373
00:26:31.975 --> 00:26:33.755
So really excited about this update.

374
00:26:33.815 --> 00:26:37.655
I'm happy that I was able to show this kind of workflow, that's it's coming down the line.

375
00:26:37.655 --> 00:26:43.275
I'm personally excited about this one because I know how much value it's gonna add to the BD platform and the users as a whole.

376
00:26:43.519 --> 00:26:46.899
In addition to that coming soon, we've mentioned this a few times,

377
00:26:47.200 --> 00:26:51.620
new API and the ability to import and port into your site data,

378
00:26:52.399 --> 00:26:57.545
via third party feeds such as Zapier, Pabbly, and more. So I chatted with the dev team today.

379
00:26:57.545 --> 00:27:03.965
We're looking for a July, August release for that and tons more updates, speed, security, quality of life features,

380
00:27:04.345 --> 00:27:07.805
very exciting new things on the way. And thank you guys,

381
00:27:08.185 --> 00:27:10.500
for all of the suggestions that you have.

382
00:27:10.820 --> 00:27:21.480
Before we go to our special guest today, if you guys have any comments or questions about these specific features that are live or coming soon, please feel free to raise your hand

383
00:27:21.940 --> 00:27:25.400
and we can unmute you and take a question or comment or two.

384
00:27:25.745 --> 00:27:28.325
Alright, Colette's here. How you doing Colette?

385
00:27:28.865 --> 00:27:32.965
Hi Jason, I'm good. How are you? Excellent, thank you. Thanks for joining the webinar.

386
00:27:33.505 --> 00:27:38.405
Good, good. Very excited about the new features in the coming soon. It all looks amazing.

387
00:27:39.169 --> 00:27:40.070
Thanks for that.

388
00:27:40.929 --> 00:27:41.429
Likewise.

389
00:27:42.049 --> 00:27:47.030
One thing I wanted to mention possibly as another new feature to work on.

390
00:27:47.250 --> 00:27:51.350
For the newsletters, what I like to do to send out to the community

391
00:27:51.795 --> 00:27:52.295
is,

392
00:27:53.715 --> 00:27:55.335
links to the latest events,

393
00:27:57.155 --> 00:28:01.095
specials, etcetera, with the picture that's associated with it.

394
00:28:01.315 --> 00:28:03.795
So I sort of almost copy and paste that,

395
00:28:04.870 --> 00:28:05.610
how it looks

396
00:28:06.470 --> 00:28:08.809
on on my website into the newsletters.

397
00:28:09.270 --> 00:28:13.850
So to have an easy way of doing that to to put the picture in and the little

398
00:28:14.390 --> 00:28:17.049
write up and the link would be awesome.

399
00:28:17.905 --> 00:28:18.405
Gotcha.

400
00:28:18.865 --> 00:28:23.745
I think more block options. The the content blocks for newsletter can help achieve that.

401
00:28:23.745 --> 00:28:27.765
And actually I didn't mention it here. We only have four premade blocks

402
00:28:28.065 --> 00:28:30.405
that you can drag and drop into a newsletter.

403
00:28:30.740 --> 00:28:37.880
But potentially we're looking to add more to make it easier to kind of structure your newsletters in such a fashion that you're mentioning.

404
00:28:38.100 --> 00:28:39.640
That would be great. Perfect.

405
00:28:40.180 --> 00:28:42.440
Alright appreciate the feedback. Thank you, Colette.

406
00:28:42.980 --> 00:28:43.480
Thanks.

407
00:28:44.044 --> 00:28:45.424
Alright, always good suggestions.

408
00:28:45.885 --> 00:28:49.025
And Steven, I see a hand up here from Steven.

409
00:28:50.125 --> 00:28:52.845
Yeah, thanks. All this is great. So really appreciate it.

410
00:28:52.845 --> 00:28:58.044
And even the, cloning the widgets, I had mentioned that like about three weeks ago or so or maybe a month ago.

411
00:28:58.044 --> 00:29:01.039
You're you're the you're the you're you're the person

412
00:29:01.419 --> 00:29:06.880
who can put it on our list, so thank you for your suggestions. No. It's all it's all good as is.

413
00:29:06.940 --> 00:29:13.740
Only have, a couple of things to throw out just to see I don't know how easy it is or difficult it is for a developer to do this.

414
00:29:13.740 --> 00:29:15.044
But with the,

415
00:29:15.684 --> 00:29:16.745
issue in the credits,

416
00:29:17.284 --> 00:29:18.505
what came to mind,

417
00:29:19.044 --> 00:29:23.544
was the I I don't know if this happens a lot. It would happen a lot. But the member who

418
00:29:23.924 --> 00:29:24.745
wants to,

419
00:29:25.445 --> 00:29:27.740
sign up as if they're new

420
00:29:28.120 --> 00:29:30.220
so they can give themselves credits.

421
00:29:30.520 --> 00:29:33.980
Does that make sense? So is there a way is it easy for developers

422
00:29:34.920 --> 00:29:40.300
to see if the same IP address is doing that so we it can send us an alert as an admin?

423
00:29:40.600 --> 00:29:41.565
Does that make sense?

424
00:29:42.284 --> 00:29:43.985
Yeah. Yeah. Yeah. Yeah. Yeah.

425
00:29:44.524 --> 00:29:45.644
I am thinking

426
00:29:46.284 --> 00:29:57.264
So if what if someone wants to game the system, you know, I'm already a member, and I wanna give myself some credit, so I pretend to be a new member signing up, and I refer my you know, I I put my name as the person

427
00:29:57.670 --> 00:30:00.330
who made the referral so now I get the credits.

428
00:30:00.950 --> 00:30:05.430
Sure sure and right right. I don't know if people do that or not but I just wonder.

429
00:30:05.430 --> 00:30:10.490
Well I always say this if people are trying to game your site it means they see value in it so.

430
00:30:12.955 --> 00:30:15.135
Let me show you something that you can do.

431
00:30:16.075 --> 00:30:20.735
I don't know exactly how you would execute it, but what comes to mind is is this.

432
00:30:21.115 --> 00:30:22.475
Under your search members page,

433
00:30:25.399 --> 00:30:28.139
you do have the IP joined. Right? Mhmm.

434
00:30:29.000 --> 00:30:34.299
Or also the last IP login as well when there's a login IP. So you have two IPs per member.

435
00:30:34.519 --> 00:30:38.325
I don't know exactly how you would achieve this, but what I think you can do is

436
00:30:38.804 --> 00:30:43.284
you can add a field to your sign up forms. You're asking if a developer would do this. So Mhmm.

437
00:30:43.445 --> 00:30:45.225
Just quickly thinking with

438
00:30:45.684 --> 00:30:49.544
kind of a developer hat on here. What I would do is add a hidden field here and

439
00:30:50.565 --> 00:30:51.625
the hidden field,

440
00:30:52.490 --> 00:30:55.230
you can call it something like IP check.

441
00:30:55.610 --> 00:30:58.430
Mhmm. Okay. Let me just save the changes real quick.

442
00:30:59.290 --> 00:31:02.110
And what you can do in the IP check

443
00:31:03.050 --> 00:31:08.415
is you can do it with email addresses. It checks if an email address has already joined the website.

444
00:31:09.435 --> 00:31:14.395
So probably it would be the same field name as it's this IP is stored in the database.

445
00:31:14.395 --> 00:31:18.395
So whatever field name that is in the database, you wouldn't do IP check, you would do that.

446
00:31:18.395 --> 00:31:21.615
What you can then do is under actions validation options.

447
00:31:22.740 --> 00:31:23.240
Is

448
00:31:23.780 --> 00:31:23.860
this,

449
00:31:24.820 --> 00:31:25.880
what you can

450
00:31:26.660 --> 00:31:28.440
check database if unique.

451
00:31:29.140 --> 00:31:34.980
And you can set that to on and there's a format here for which field to check-in the database.

452
00:31:34.980 --> 00:31:38.565
So that's how it knows to allow or not allow the same email address for joining.

453
00:31:38.565 --> 00:31:42.745
So you could probably create two hidden fields associated that it checks that

454
00:31:43.205 --> 00:31:45.445
the the IP is not the same.

455
00:31:45.445 --> 00:31:53.500
I don't know if it's gonna get the IP in real time, so that would be up to the developer, but this is kind of how I would do it is I would check the database if the value is unique,

456
00:31:53.880 --> 00:32:00.380
and you would do it for the IP address field in the database and the last login IP address in the database.

457
00:32:00.440 --> 00:32:03.500
And and I would play around with that. But that's kind of the direction

458
00:32:03.880 --> 00:32:08.615
I can hint you in to go to. Got it. That makes sense. That's helpful. Thank you very much. Alright.

459
00:32:08.615 --> 00:32:09.355
You're welcome.

460
00:32:10.215 --> 00:32:13.515
Alright. We're reaching up to higher powers here in in the software.

461
00:32:14.455 --> 00:32:17.990
Alright. We got a couple more hands up with these questions here.

462
00:32:17.990 --> 00:32:22.250
We'll go to our friend from podcaster directory, Rich. How you doing, Rich?

463
00:32:22.870 --> 00:32:25.370
Hey, Jason. How's it going? Good. Good. How you doing?

464
00:32:25.750 --> 00:32:27.990
Hey. Great. Yeah. A couple of questions on the,

465
00:32:28.950 --> 00:32:30.745
the side of the credits, which is phenomenal.

466
00:32:30.745 --> 00:32:33.965
I just I'm super excited over the moon about this option. I've been,

467
00:32:34.424 --> 00:32:35.965
having fun with it so far.

468
00:32:36.025 --> 00:32:43.145
So my question on the credits is I don't know if it'll be helpful to go back to the screen, but I did that in the Facebook chat as well, with Facebook, group.

469
00:32:43.145 --> 00:32:43.385
But,

470
00:32:44.400 --> 00:32:49.780
I love the idea of, like, the referrals, but with in the example you did, the 1 0 2 and the 103,

471
00:32:50.960 --> 00:32:52.340
so the member,

472
00:32:52.800 --> 00:32:58.420
if I referred you, in other words, I'm getting member credits, but you how would we issue credits

473
00:32:58.960 --> 00:32:59.700
to you?

474
00:33:00.215 --> 00:33:03.035
Right? Right. So this is a bit so they're independent.

475
00:33:03.415 --> 00:33:07.515
So in this case and it's a great example that you're bringing up. So this is the reward

476
00:33:07.895 --> 00:33:08.395
credits

477
00:33:08.855 --> 00:33:11.655
app to assign after we should put the word new here.

478
00:33:11.655 --> 00:33:17.310
After new user signs up to the new user who signs up. So that could be like $50,

479
00:33:17.530 --> 00:33:22.270
but the credits assigned to the referring member can be another amount like $10.

480
00:33:22.490 --> 00:33:30.875
So the the amounts given to the person who's actually signing up versus the person who gets the referral credit can be independent and separate amounts.

481
00:33:32.054 --> 00:33:33.335
Okay. But could they be connected?

482
00:33:33.335 --> 00:33:44.410
Other words, like, right now, everybody that, you know, like the re reward credits, everybody we that signs up would get the $50 have as you illustrated here, whether they were put in a referral code or not.

483
00:33:44.410 --> 00:33:44.910
Right?

484
00:33:44.970 --> 00:33:57.075
So the idea is the incentive for the person to, you know, put in the, the referral code, because if they put that in, not only are they giving money to the to their friend or whatever the referral, but they're getting their credit as well.

485
00:33:57.475 --> 00:34:01.174
Oh, gotcha. Giving them like a bonus credit for using the referral

486
00:34:01.715 --> 00:34:02.774
for an entry.

487
00:34:03.635 --> 00:34:07.394
By default, there isn't like a seamless setting for that, but but I got I got you.

488
00:34:07.394 --> 00:34:09.655
So what you could do is is something

489
00:34:10.034 --> 00:34:11.415
something like this is

490
00:34:11.900 --> 00:34:16.320
it might become a little cumbersome depending on how many membership plans you have, but you could

491
00:34:16.620 --> 00:34:17.680
potentially clone

492
00:34:18.300 --> 00:34:18.960
a plan

493
00:34:19.420 --> 00:34:21.520
and call it general user referral.

494
00:34:22.380 --> 00:34:24.640
Right. And and that one

495
00:34:25.344 --> 00:34:27.125
can have the bonus credits

496
00:34:27.425 --> 00:34:31.505
for the person who's and and that this this one can have it enabled.

497
00:34:31.505 --> 00:34:34.945
The regular general user account doesn't have it enabled. Yeah.

498
00:34:34.945 --> 00:34:40.610
You could create a sidebar that says like and a banner in the sidebar that says like, did somebody refer you?

499
00:34:40.610 --> 00:34:48.230
Click here to sign up with their referral credit, and then it links them to this one, which will give them the refer the credit for entering a referral and,

500
00:34:50.610 --> 00:34:56.464
and the, the person who's referring as well. So not a perfect not a perfect solution, but again,

501
00:34:57.085 --> 00:35:01.665
that's something you can do is have an alternate for each one if you needed to go that route. Yeah.

502
00:35:02.045 --> 00:35:06.945
That would work because, I mean, that's kinda standard, you know, marketing is, like, that gives both parties an incentive,

503
00:35:07.310 --> 00:35:11.170
you know, to put in the referral code because we're gonna help out each other, you know, at the same time.

504
00:35:11.710 --> 00:35:12.030
Exactly.

505
00:35:12.030 --> 00:35:18.910
And it incentivizes people to refer each other and sign up using a referral link rather than just a a standard sign up.

506
00:35:18.910 --> 00:35:21.674
So it kind of gamifies the sign up process a bit.

507
00:35:21.674 --> 00:35:24.634
I love the idea of the network credits of only issuing of,

508
00:35:25.355 --> 00:35:27.994
when they use the paid or the upgrade as opposed to the free.

509
00:35:27.994 --> 00:35:30.555
I mean, it just gives a lot of really cool options, but,

510
00:35:31.275 --> 00:35:35.369
but love it. Yeah. Thanks. Appreciate it. Alright. Good stuff. Always thankful for your feedback.

511
00:35:35.369 --> 00:35:40.430
Thank you. Alright, guys. Great. Great questions there. We can keep things moving along.

512
00:35:40.650 --> 00:35:45.790
We do have a special guest with us today. One of our marketplace partners and one of the developers,

513
00:35:46.825 --> 00:35:49.245
Gabriel Solis from Treehouse Marketing.

514
00:35:50.105 --> 00:35:52.745
His company is actually doing really awesome things.

515
00:35:52.745 --> 00:35:56.605
You know, BD, we try to pump out as many features as we can and

516
00:35:56.905 --> 00:36:04.160
actually Gabe's company has done a great job filling in the gaps for some of the popular requests that we literally just haven't gotten around to yet.

517
00:36:04.300 --> 00:36:09.840
Gabe, I'll go ahead and unmute your microphone and I do want to welcome you to the webinar here.

518
00:36:10.140 --> 00:36:13.600
Hello. Hello, everyone. Thank you, Jay, for that introduction and

519
00:36:14.135 --> 00:36:15.515
thanks, David. Also,

520
00:36:15.815 --> 00:36:19.275
I always love joining these webinars and, sharing as much as I can.

521
00:36:19.575 --> 00:36:19.974
Awesome.

522
00:36:19.974 --> 00:36:28.859
And I I did drag out the lab updates a bit much, but I don't wanna take away from your time here, Gabe, because I'm blown away, by this update.

523
00:36:28.859 --> 00:36:29.920
It's definitely something

524
00:36:30.220 --> 00:36:35.520
a lot of BD site, not everyone, but a lot of BD sites could benefit from the post filter builder plugin,

525
00:36:35.980 --> 00:36:36.960
that you've created.

526
00:36:37.500 --> 00:36:39.680
And, I just wanna mention, as I mentioned,

527
00:36:39.980 --> 00:36:41.359
Gabe is a marketplace

528
00:36:41.835 --> 00:36:42.155
partner.

529
00:36:42.395 --> 00:36:48.955
This is kinda where you can go if you're desperately in the need of features that aren't yet built in to the BD platform.

530
00:36:48.955 --> 00:36:50.415
I'll go ahead and share Gabe's

531
00:36:50.795 --> 00:36:56.175
profile here from the marketplace if you guys wanna check out some of the partner plugins they've created.

532
00:36:56.550 --> 00:36:58.070
These are paid plugins for the most part.

533
00:36:58.070 --> 00:37:04.490
Sometimes they're free, but definitely worth it if it's critical to your business and to keep things running on, your website.

534
00:37:05.270 --> 00:37:13.165
So Gabe, I will I'll let you take the lead here and you could tell us a little bit about post filters and the, post filter builder, plugin that you've created.

535
00:37:13.465 --> 00:37:19.085
Well, thank you so much. So yes. Hey, everyone. Today, I will be sharing a little bit about,

536
00:37:19.625 --> 00:37:25.005
what post filters are, when to use post filters, how they work on the Brillo Directories platform,

537
00:37:25.440 --> 00:37:29.300
and how you can create your own custom filters with our plugin.

538
00:37:29.520 --> 00:37:32.020
So first of all, what are post filters?

539
00:37:32.480 --> 00:37:38.420
Well, essentially, post filters are search criterias used to narrow down your search results.

540
00:37:38.640 --> 00:37:43.035
So the default b d search criterias that you most, all know

541
00:37:43.495 --> 00:37:44.235
are keywords,

542
00:37:44.615 --> 00:37:45.835
categories, location,

543
00:37:46.375 --> 00:37:50.875
date range, and price range. There's a little example of what a usual search filter,

544
00:37:51.495 --> 00:37:54.555
looks like with all the different search criterias that you have available.

545
00:37:54.740 --> 00:37:58.280
The next thing that we should talk about is when to use post filters. Right?

546
00:37:58.420 --> 00:38:01.640
So post filters are really useful when you want to empower

547
00:38:01.940 --> 00:38:03.480
the people visiting your website,

548
00:38:04.099 --> 00:38:08.920
to narrow down the results of different types of content on your site with specific search criteria

549
00:38:09.525 --> 00:38:12.525
that are very personal to them, things that they're looking for.

550
00:38:12.525 --> 00:38:16.565
And, you know, search criterias can be used on all sorts and types of,

551
00:38:16.885 --> 00:38:19.785
directories like property directories, event directories,

552
00:38:20.244 --> 00:38:21.065
job directories,

553
00:38:21.780 --> 00:38:25.620
coupon directories, classifieds, and blog directories as well.

554
00:38:25.620 --> 00:38:28.100
So let's talk a little bit about how these work on Burley directories.

555
00:38:28.100 --> 00:38:41.984
Well, you know, Burley directories has very kindly provided all of us with some very amazing types of posts like the ones I mentioned earlier, And they all come with different search criteria options like, again, keywords, date range, location, category, and additional search filters.

556
00:38:41.984 --> 00:38:42.484
But,

557
00:38:43.184 --> 00:38:47.130
keyword filters, they require no setup at all, so you're good to go on that front.

558
00:38:47.210 --> 00:38:50.990
Date range filters require no setup at all. You're good to go.

559
00:38:51.049 --> 00:38:54.430
Location filters only require that you set up your Google Maps API,

560
00:38:54.970 --> 00:39:00.990
and there's some really cool documentation and videos on how you can get that going in your Broad Directories dashboard.

561
00:39:01.405 --> 00:39:07.345
Your category filters just need a little bit of updating in the, bd post settings,

562
00:39:07.885 --> 00:39:09.725
for every different type of post that you want.

563
00:39:09.725 --> 00:39:13.985
And additional search filters, well, you know, they require a little bit, more customization

564
00:39:14.445 --> 00:39:15.665
into your different,

565
00:39:16.125 --> 00:39:16.945
search modules,

566
00:39:17.369 --> 00:39:22.910
for, let's say, properties or events or whatever other post type you you wanna create on Brilliant Directories.

567
00:39:23.609 --> 00:39:24.990
And there comes the hurdle.

568
00:39:26.089 --> 00:39:30.329
You know, we've created these we can go to the demo site real quick gate together.

569
00:39:30.449 --> 00:39:31.869
If we go to demo bootstrap,

570
00:39:32.994 --> 00:39:36.615
and we can look at some of the searches for the post types jobs,

571
00:39:37.075 --> 00:39:39.735
I'll go to classifieds and and even properties.

572
00:39:40.435 --> 00:39:47.550
You know these search modules modules by default we try to include what the most common things are people search for for these post types.

573
00:39:47.550 --> 00:39:49.890
So jobs, you know, include type of employment,

574
00:39:50.430 --> 00:39:52.530
categories and salary range.

575
00:39:53.630 --> 00:39:54.130
Classifieds

576
00:39:54.430 --> 00:39:55.250
pretty straightforward

577
00:39:55.550 --> 00:39:58.849
keyword category and price range. It's limited,

578
00:39:59.295 --> 00:40:02.994
but it actually does the job for about you know 90% of projects.

579
00:40:03.694 --> 00:40:07.635
And property search has a bit more beds, baths, property type,

580
00:40:08.494 --> 00:40:11.315
status for sale, for rent. This is pretty comprehensive

581
00:40:12.095 --> 00:40:21.910
but if you want to add more and again we just haven't gotten around to it, it does require you to customize the code in these modules and and know how to connect it to the criteria

582
00:40:22.290 --> 00:40:25.730
of the of the post like the property listings and the job.

583
00:40:25.730 --> 00:40:31.105
So I'll just continue passing it over to Teege, but that's the current hurdle and roadblock right now.

584
00:40:31.245 --> 00:40:31.565
Yeah.

585
00:40:31.565 --> 00:40:36.945
And now let's talk a little bit about how we create custom post filters to overcome this hurdle.

586
00:40:37.325 --> 00:40:40.285
Us, you know, at Treehouse Marketing, we created this really cool plugin.

587
00:40:40.285 --> 00:40:42.740
It's called the Post Filter Builder. And

588
00:40:43.119 --> 00:40:46.420
this plugin will allow you to add as many custom search criteria

589
00:40:46.800 --> 00:40:47.860
as you want,

590
00:40:48.480 --> 00:40:51.300
to any default post search module on Burling directories.

591
00:40:51.600 --> 00:40:53.619
And for today, we created an example

592
00:40:54.320 --> 00:40:55.140
car directory

593
00:40:55.775 --> 00:40:58.515
for you guys and adding different search criteria,

594
00:40:59.055 --> 00:41:03.635
usual search criteria that a car directory would have to showcase how this plugin actually works.

595
00:41:04.815 --> 00:41:09.690
Guys, as you can see here, we have the car directory search results page.

596
00:41:09.930 --> 00:41:16.410
And what is really neat is that we have quite a few additional filters here on the inside, additional search criteria.

597
00:41:16.410 --> 00:41:18.990
We have make and model. We have how many doors,

598
00:41:19.690 --> 00:41:20.670
are on this

599
00:41:21.050 --> 00:41:23.595
particular car search. We have the car type.

600
00:41:23.994 --> 00:41:26.494
And if we keep scrolling down there, we have a few other

601
00:41:26.875 --> 00:41:31.855
options like the condition of the car and what color the car is.

602
00:41:32.075 --> 00:41:35.215
So if you're looking to add custom search filters

603
00:41:35.675 --> 00:41:36.175
to

604
00:41:37.115 --> 00:41:38.815
your directory here,

605
00:41:39.410 --> 00:41:42.870
This plug in can allow you to really actually define any additional,

606
00:41:43.250 --> 00:41:45.030
search criteria that you wanna add,

607
00:41:45.490 --> 00:41:46.230
via this

608
00:41:46.610 --> 00:41:49.030
custom search bar on the left hand side.

609
00:41:49.650 --> 00:41:51.375
We can do a quick example here.

610
00:41:51.615 --> 00:41:56.015
Jay, if you wanna just, you know, search for Toyota Hilux, for example, and then,

611
00:41:57.775 --> 00:41:58.915
three to five doors,

612
00:42:01.135 --> 00:42:01.875
and then,

613
00:42:02.495 --> 00:42:04.195
yeah, 4 x 4 truck.

614
00:42:06.230 --> 00:42:09.030
And then let's not click use because they can't remember what I checked there.

615
00:42:09.030 --> 00:42:10.809
And, yeah, let's just hit search.

616
00:42:11.109 --> 00:42:17.369
So we're doing a custom search now for only cars that fit this criteria now. Nice.

617
00:42:17.805 --> 00:42:20.525
And you can create any doesn't have to be for cars.

618
00:42:20.525 --> 00:42:25.665
It could be for it doesn't even have to just be for classifieds. It could be for anything. Right?

619
00:42:25.805 --> 00:42:28.625
Yeah. It could be for any type of post. It could be for

620
00:42:29.085 --> 00:42:30.545
cars. It could be for events.

621
00:42:31.244 --> 00:42:32.385
It could be for,

622
00:42:33.230 --> 00:42:35.890
services. If you wanna add different types of services,

623
00:42:36.349 --> 00:42:42.049
I've it's pretty robust. You can all of these search criteria is make and model, doors, car type.

624
00:42:42.190 --> 00:42:43.410
All of these were

625
00:42:43.790 --> 00:42:45.010
essentially added

626
00:42:45.390 --> 00:42:49.214
by someone that knows absolutely no code in our plugin,

627
00:42:49.915 --> 00:42:54.974
and they were able to create all of these for the search experience on their website.

628
00:42:55.994 --> 00:42:58.175
Jay, if you don't mind, maybe we log into

629
00:42:58.635 --> 00:43:03.040
that website and we showcase the plugin a little bit. Yeah. Give me a second. I'll take us there.

630
00:43:03.260 --> 00:43:04.960
Yeah. And as you're doing that, Jason,

631
00:43:05.340 --> 00:43:06.720
I'll just chime in here

632
00:43:07.020 --> 00:43:09.020
and give you guys some more examples of this.

633
00:43:09.020 --> 00:43:17.515
As, we mentioned before, this is one of the most popular additional features that have kind of been requested that we just haven't gotten to yet, like Jason mentioned.

634
00:43:17.955 --> 00:43:25.415
You see these types of search filters and criterias often on, you know, some of the most popular websites like Auto Trader, Yelp,

635
00:43:25.715 --> 00:43:28.835
KAYAK, you know, just to really narrow down your search.

636
00:43:28.835 --> 00:43:33.230
So there's a lot of different possibilities for this. One of the most common requests

637
00:43:33.610 --> 00:43:39.530
that I've heard from our users who want to deploy something like this, is for real estate websites.

638
00:43:39.530 --> 00:43:41.790
So you can really add a lot more criteria

639
00:43:42.305 --> 00:43:44.645
that your users and website visitors

640
00:43:45.105 --> 00:43:50.245
can check off so that they can really narrow down their search and get exactly what it is

641
00:43:50.545 --> 00:43:55.285
they're looking for. So this is a really robust plugin and excited to see how this works.

642
00:43:56.060 --> 00:43:56.560
Yeah.

643
00:43:57.420 --> 00:44:00.720
Guys, as you can see here, Jason just logged into the plugin.

644
00:44:01.580 --> 00:44:06.880
It really lets you add in as many different search criteria as you want to any of the

645
00:44:07.260 --> 00:44:10.000
post types that exist on your Broad Directories website.

646
00:44:10.085 --> 00:44:16.184
So as you can see, the first thing that you got to do when you land on the plugin is select the post type that you want to add,

647
00:44:16.484 --> 00:44:19.944
search criterias to. So right now, we're clicking the cars,

648
00:44:20.644 --> 00:44:26.630
post type, and we can add top search criteria, sub search criteria, and sub sub search criteria.

649
00:44:27.010 --> 00:44:28.470
So as you can see,

650
00:44:28.930 --> 00:44:30.130
back on this,

651
00:44:30.529 --> 00:44:32.369
landing page that Jay just,

652
00:44:32.770 --> 00:44:33.270
showcased,

653
00:44:33.650 --> 00:44:41.454
we saw that we had the top label there as the top category or top search criteria that people could actually,

654
00:44:41.914 --> 00:44:42.654
search by.

655
00:44:42.954 --> 00:44:43.454
And

656
00:44:43.914 --> 00:44:45.934
if we go to the sub tab, Jay,

657
00:44:46.634 --> 00:44:53.240
you'll see that we now have, for example, Toyota as a sub search criteria under make and model.

658
00:44:53.300 --> 00:44:56.440
Right? And that's why it's showing up on the search results page

659
00:44:56.740 --> 00:44:57.240
underneath

660
00:44:57.860 --> 00:45:03.000
that drop down for make and model. And we can go even lower if we go to the sub sub tab,

661
00:45:04.260 --> 00:45:04.760
and,

662
00:45:05.460 --> 00:45:06.280
we can add

663
00:45:06.905 --> 00:45:08.365
the type of

664
00:45:08.665 --> 00:45:11.165
Toyota. So right now we're adding as a sub subcategory,

665
00:45:11.865 --> 00:45:15.325
Hilux, Corolla, and Prius as, Toyota

666
00:45:15.945 --> 00:45:17.405
sub sub search criteria,

667
00:45:17.945 --> 00:45:21.809
and that allows us to then display that sub sub search criteria

668
00:45:22.190 --> 00:45:23.010
on the,

669
00:45:23.550 --> 00:45:28.609
search results page. So I wanna actually showcase how this works a little bit. So,

670
00:45:28.990 --> 00:45:33.650
Jay, if you don't mind going back to the search results page, just one quick second.

671
00:45:34.715 --> 00:45:38.735
And just at the bottom of the search module, just click Clear Filters.

672
00:45:39.275 --> 00:45:42.015
So we have the first car there, Suzuki GME.

673
00:45:42.475 --> 00:45:45.215
It's a 4 x 4 car. Right? So

674
00:45:45.515 --> 00:45:47.855
let's go ahead and let's actually try to

675
00:45:48.320 --> 00:45:50.100
add the model Suzuki

676
00:45:50.560 --> 00:45:52.660
and the type of model

677
00:45:53.200 --> 00:45:57.380
Jimny underneath the plugin. Let's actually head on over to

678
00:45:58.320 --> 00:45:59.380
the plugin here.

679
00:45:59.680 --> 00:46:00.980
Under Make and Model,

680
00:46:01.360 --> 00:46:02.980
let's just add a subcategory,

681
00:46:04.185 --> 00:46:05.485
and we'll call that Suzuki.

682
00:46:06.265 --> 00:46:09.725
Mhmm. And then we'll select make and model as the associated

683
00:46:10.185 --> 00:46:11.565
search criteria there.

684
00:46:11.945 --> 00:46:14.125
And let's go ahead and add it in the sub sub.

685
00:46:14.345 --> 00:46:20.350
Go ahead and let's add Jimny and let's look for Suzuki make and model as the search criteria.

686
00:46:20.490 --> 00:46:21.230
Save category.

687
00:46:23.370 --> 00:46:26.190
There we go. So now let's go back to the search results page,

688
00:46:26.890 --> 00:46:29.790
and what you'll see is that we now have the Suzuki

689
00:46:30.490 --> 00:46:31.310
search criteria

690
00:46:31.610 --> 00:46:32.350
and Jimny

691
00:46:32.730 --> 00:46:33.630
as a

692
00:46:33.984 --> 00:46:36.085
sub sub search criteria for Suzuki.

693
00:46:36.545 --> 00:46:42.805
And if we were to assign that category to this post, we can go into that post and assign that category.

694
00:46:43.185 --> 00:46:43.425
Right.

695
00:46:43.425 --> 00:46:50.910
So as you add, like, categories or criteria in the plugin area, when you create a new car post in this example,

696
00:46:51.210 --> 00:46:54.970
those options will become available. Right? So, Gabe, another thing,

697
00:46:55.609 --> 00:47:02.670
to point out here is there is a setting with his plugin that he showed before where, you know, you can you can click multiple things

698
00:47:03.195 --> 00:47:10.975
and there's a setting to have an exact or broad match meaning you as the admin can choose the results will filter

699
00:47:11.675 --> 00:47:16.895
that for all the criteria needs to be met by the selection by the selected options

700
00:47:17.410 --> 00:47:18.710
or if any

701
00:47:19.250 --> 00:47:20.070
search results,

702
00:47:20.370 --> 00:47:25.350
item matches any of the criteria that's been selected. So if you want to show your visitors

703
00:47:25.890 --> 00:47:33.885
more matches as they continue to click, you would select the broad match filter, or if you want them to narrow down and get more granular and more granular,

704
00:47:34.425 --> 00:47:37.405
you would choose these specific or strict match,

705
00:47:37.865 --> 00:47:38.765
option with

706
00:47:39.065 --> 00:47:44.520
with this tool, and it'll start to narrow down options, which I think would be the more preferred method,

707
00:47:44.840 --> 00:47:50.140
for a filter like this but it just again depends on your websites and and the purpose here.

708
00:47:50.440 --> 00:47:58.780
We know that this is hot off the press but I've seen this in action on some of the sample sites that we can't show publicly but that you were able to show me and it was really

709
00:47:59.165 --> 00:48:00.705
really solid and really awesome.

710
00:48:01.484 --> 00:48:03.984
I'll share a link again to Gabe's marketplace

711
00:48:04.605 --> 00:48:11.610
profile here or actually we'll just send a link to Treehouse Marketing, the development company for this plugin and tons more.

712
00:48:12.170 --> 00:48:16.410
And, let's see. We had another scope here. Why add custom filters? I think it's clear.

713
00:48:16.570 --> 00:48:21.470
If you just have additional criteria beyond the default search filters that come with BD,

714
00:48:21.850 --> 00:48:23.950
and you wanna create a more enhanced

715
00:48:24.895 --> 00:48:26.675
search experience for your visitors,

716
00:48:26.975 --> 00:48:34.835
being able to add custom filters without any coding really, as we saw how to add the top and sub and sub sub level categories for the search criteria

717
00:48:35.295 --> 00:48:36.275
is really simple.

718
00:48:36.890 --> 00:48:40.090
Yeah. Gabe is discounting this for, the webinar here.

719
00:48:40.090 --> 00:48:43.610
But before you purchase, maybe you want to inquire and see if it's right for your site.

720
00:48:43.610 --> 00:48:44.830
You can email supporttreehousemarketing

721
00:48:46.410 --> 00:48:47.390
dot org.

722
00:48:47.930 --> 00:48:53.184
And what we could do now is we can kind of switch gears and we can go to the Q and a.

723
00:48:53.184 --> 00:48:54.325
We'll take some questions,

724
00:48:54.865 --> 00:49:00.005
if we can help you with your BD website or if you had any general questions about some things we covered here today.

725
00:49:00.145 --> 00:49:03.765
I see Dan's got his hand back up here. Let me unmute you there. How are you doing, Dan?

726
00:49:04.145 --> 00:49:09.350
Good. Good. Okay. So I had two things. First one's really quick. It's a feature request.

727
00:49:09.730 --> 00:49:12.710
We pay the hundred dollar sum for the SendGrid,

728
00:49:13.410 --> 00:49:16.950
you know, and integrate that in so we have our own dedicated IP.

729
00:49:17.330 --> 00:49:24.045
But they have a feature in there, like a different API key that does real time email address validations.

730
00:49:24.744 --> 00:49:32.505
And so I thought it'd be nice to have the ability to put that into BD, so that way people can't sign up with fake email accounts and so forth.

731
00:49:32.505 --> 00:49:35.484
Because when they do that, it sends out the email. It hurts your reputation.

732
00:49:36.560 --> 00:49:40.960
There's that, because I don't think that's anywhere. Right? No. But let me ask no.

733
00:49:40.960 --> 00:49:43.200
That's really cool. Let me ask you a question about that tool.

734
00:49:43.200 --> 00:49:52.925
It checks that it's a a valid email address that there that it will it's able to receive emails as opposed to just sending, like, gibberish, putting gibberish emails in?

735
00:49:53.145 --> 00:49:54.365
Yeah. Exactly. It somehow

736
00:49:54.665 --> 00:49:56.765
determines if it's a legit email

737
00:49:57.065 --> 00:49:57.805
or not.

738
00:49:58.265 --> 00:49:59.565
I I love that because

739
00:50:00.105 --> 00:50:01.245
it's just another

740
00:50:01.545 --> 00:50:07.040
tool to potentially minimize spammy sign ups or unwanted sign ups, honestly. Yeah. Yeah. Exactly.

741
00:50:08.380 --> 00:50:10.560
Yeah. Very cool. Email address validation

742
00:50:10.860 --> 00:50:11.360
API.

743
00:50:12.060 --> 00:50:19.315
Since the backbone of our email system is is with SendGrid, I'll recommend this to our team to take a look at it and see if it's something we can integrate,

744
00:50:19.775 --> 00:50:23.954
onto sign up pages and things like that. So there is a cost associated to it, it seems, but,

745
00:50:24.335 --> 00:50:27.615
I'll I'll definitely share it with the team and see where we can take it from there. Nope.

746
00:50:27.615 --> 00:50:30.575
I'd I'd pay it. Already paying it, actually. So Right. And then,

747
00:50:31.370 --> 00:50:33.790
so the question that I was referencing earlier

748
00:50:34.090 --> 00:50:38.090
about the the billing settings, if you could click back to the one screen.

749
00:50:38.090 --> 00:50:42.110
So so pretty much, we have customers on monthly recurring billing.

750
00:50:42.170 --> 00:50:46.410
And then when their credit card expires or or whatever, it'll try and it'll fail.

751
00:50:46.410 --> 00:50:47.385
They'll get the email.

752
00:50:47.685 --> 00:50:50.585
I was gonna say it would be nice to have an option

753
00:50:51.125 --> 00:50:53.385
when the second and third email

754
00:50:53.685 --> 00:51:02.580
notification goes out that it actually tries to bill the credit card because I was actually confused because it, the way I understand it is it does not try to bill the credit card the second and third time.

755
00:51:02.580 --> 00:51:04.280
So it would be nice,

756
00:51:04.660 --> 00:51:08.520
if you could toggle that on to to try. I emailed support.

757
00:51:08.900 --> 00:51:12.920
They said they don't try to do it automatically because if it's invalid and Stripe,

758
00:51:13.295 --> 00:51:17.395
if they see that you try to charge it several times, it could cause problems with your account.

759
00:51:17.775 --> 00:51:20.355
So that's kinda like part a of the question.

760
00:51:20.735 --> 00:51:21.235
But

761
00:51:21.775 --> 00:51:26.355
the the BD system will then attempt to bill that same credit card

762
00:51:26.740 --> 00:51:30.120
a month later. So, like, we went back in. We found somebody.

763
00:51:30.260 --> 00:51:35.480
So it it failed billing, you know, on that first attempt, and, obviously, it didn't do it on the second and third.

764
00:51:35.620 --> 00:51:36.360
But then

765
00:51:36.740 --> 00:51:41.505
for March, April, and May, it did try to bill their credit card again on that first attempt.

766
00:51:41.505 --> 00:51:42.645
So it never actually

767
00:51:43.025 --> 00:51:47.664
stops trying to bill. At least I I'm I'm pretty sure that's the way it's designed.

768
00:51:47.664 --> 00:51:50.385
Does that sound right? What you explained is is correct.

769
00:51:50.385 --> 00:51:53.045
You can manually go in there and attempt to capture,

770
00:51:53.760 --> 00:51:55.940
the past due payments, but again, that requires

771
00:51:56.240 --> 00:51:59.760
extra extra work on your end. I do think I'll be honest to you.

772
00:51:59.760 --> 00:52:01.440
I think we have the functionality for it.

773
00:52:01.440 --> 00:52:11.195
We just never released it because it was it was just going through some testing and to make sure that, you know, when you're billing people, you wanna make sure it's it's for the right reasons and then not a mistake in the system.

774
00:52:11.575 --> 00:52:21.630
I'll ask the team to revisit this because if it can attempt to auto bill past due invoices, let's say every day when it's running the recurring payments as as part of that, that's super high value.

775
00:52:21.630 --> 00:52:23.250
It'll it'll help the website capture

776
00:52:23.550 --> 00:52:29.230
more of the funds that are due to them in real time, rather than waiting for you to push that button to collect the past due payments.

777
00:52:29.230 --> 00:52:31.230
So Yeah. And then also yeah.

778
00:52:31.230 --> 00:52:40.165
I was gonna say that the part b, I think, is kind of like a negative experience too because, I mean, is this thing gonna keep trying to build them for, like, the next twelve months, you know, every time?

779
00:52:40.165 --> 00:52:45.865
That's that's just not a good experience for for anybody. Gotcha. So so what you're saying is

780
00:52:46.565 --> 00:52:48.985
being able to set auto bill attempts.

781
00:52:49.670 --> 00:52:52.010
Right? So let's say you set it to five.

782
00:52:52.150 --> 00:52:56.630
It'll try for five days or whatever or whatever number you set there.

783
00:52:56.630 --> 00:53:02.570
You know, if you put ten thousand, then it'll just try every day for ten thousand days to bill that credit card for that invoice.

784
00:53:03.255 --> 00:53:04.454
Definitely good suggestions here.

785
00:53:04.454 --> 00:53:09.335
We we already I think we already had a setting that was halfway there. So Okay. We can no. No.

786
00:53:09.335 --> 00:53:11.434
This is fantastic. I'll we'll reexplore

787
00:53:11.734 --> 00:53:18.234
it and see what we can come up with, to give more granular control over past due payment handling, to be more automated.

788
00:53:18.760 --> 00:53:21.900
Okay. Thank you. Awesome. Thank you, Dan. Good stuff there.

789
00:53:22.760 --> 00:53:23.240
Alright.

790
00:53:23.640 --> 00:53:27.880
If you guys have more questions, please feel free to ask us in the Facebook group.

791
00:53:28.120 --> 00:53:30.840
Gabe, I definitely want to thank you for joining us on this webinar.

792
00:53:30.840 --> 00:53:34.115
We we look forward to having you in future webinars as well.

793
00:53:34.115 --> 00:53:37.015
Your company is is really creating some cool plugins.

794
00:53:37.475 --> 00:53:40.855
We'd love to see some more examples of them in the Facebook group as well.

795
00:53:41.395 --> 00:53:47.920
If we didn't get to your question today, again, please join us in the Facebook group and go to brilliantirectories.com/Facebook.

796
00:53:47.920 --> 00:53:53.460
Click on that blue join button and we will post the replay, the YouTube live YouTube live replay,

797
00:53:54.000 --> 00:53:56.660
in the Facebook group shortly as well.

798
00:53:57.360 --> 00:54:05.495
So on behalf of myself, David, the entire Brilliant Directories family, and Gabe as well from Treehouse Marketing, thank you guys so much for joining us today.

799
00:54:05.495 --> 00:54:10.375
Next webinar will be in two weeks, and I'll catch you there or I'll catch you in the Facebook group.

800
00:54:10.375 --> 00:54:11.675
Take care, guys. Bye bye.

