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Alright gang, let's dive right into it. Welcome to another edition of webinar Wednesday.

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Super great to be with everyone here today, always fun when we can dive into these webinars.

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If this is your first time joining us, big welcome to y'all.

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I'm Jason there on the left and we're lucky to be joined by David Rockland, the digital strategist and so much more here at Brilliant Directories.

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David, thanks for joining us on the webinar today.

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Hey. Thanks for joining us everybody.

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Glad to be back with you for another webinar number one forty five.

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We've got a great tip of the week that should be useful for, everybody,

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here in today's webinar. So really looking forward to it.

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So webinar one forty five, we do a webinar

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every two weeks, twice a month, three times if we're lucky.

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I think we'll get to webinar one fifty before the end of the year.

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I think it well, it seems like it'll be towards the end of the year.

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We'll we'll definitely slip in enough webinars,

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to get to one fifty.

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I think that would be a fun time to do some giveaways like an iPad, some lifetime website plans, and things like that on, when we get to webinar one fifty.

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We'll shoot out some emails and things like that.

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That'll make it really fun and a good end of the year celebration for all the time we've spent together,

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here on the webinars,

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and making it through 2022.

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Alright. We are streaming on YouTube.

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That's something new we started this year, and it's really awesome because the webinar replays are instantly available right after the webinars.

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You can head on over to brilliantdirectories.com

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forward /youtube and click on that red subscribe button. You'll get notified as soon as we release,

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new videos, tips of the week, feature releases, and things like that within the YouTube channel.

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So definitely look forward to seeing you there.

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And also,

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recommend joining our Facebook group. You can head on over to brilliantdirectories.com/Facebook,

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and we will post a link to the replay,

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to the YouTube replay in the Facebook group.

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So make sure you join us there.

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And it's also a great way to ask questions about your website and see how others are building their membership websites, as well.

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I'm in there as well as as other BD,

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members.

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So, we definitely look forward to seeing you join us there.

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And we do see some new,

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new names and faces. Sage, welcome to the webinar.

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We have a few extra Williams in this webinar today. Welcome to the new ones.

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And also Jim and Emily, nice to see you, and Don.

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Just a little bit about webinar Wednesday, it's a great way to keep in touch

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and and share some of the newer features that are built into the platform

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week after week.

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We do provide a monthly change log of all the updates.

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It's about 80 to a hundred updates that we push, each month. However, in the webinars, we like to,

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share

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the updates that you can take actionable steps on to help grow your community.

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These are things like increasing website traffic,

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identifying revenue opportunities from members or website visitors,

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improving your website navigation to help with conversions, and things like that.

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So if you have questions on any of these topics or anything else about your membership or directory website,

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please hang on to them.

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We'll get to as many questions as we can in just a little bit down the line in the webinar.

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Okay.

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And speaking of up of updates, we do have a good handful of BD lab updates to share with everyone today.

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Start at the top of the list here where it says new features,

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and we have some new settings related to your sign up or checkout pages.

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We've always had a few settings where you can include a sidebar on the sign up page when someone's trying to join a membership plan, and now there's just a couple new design options you have,

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for your checkout pages. I'll quickly show you where those are.

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Okay. Great. So let's look at a sample sign up page,

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here. So by default,

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the sign up pages are just the sign up forms.

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If it's a free sign up form, it just asks for the email and password.

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If it's a paid sign up form, it includes the entering the credit card information as well.

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You can add a sidebar

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to these pages, and let me show you an example

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of that.

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We've added a sample sidebar to,

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this membership plan here.

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And sidebars on signup pages are really cool. You can use them in a few ways.

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You can simply put, motivational or confidence booster images,

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like it's a safe checkout,

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maybe,

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images of the credit cards that your payment gateway accepts Visa, Mastercard.

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You can even put links,

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to maybe,

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other membership plans if they wanna toggle between plans while they're on this page.

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You can put maybe, contact us for support.

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So people who are having trouble signing up, they have some kind of recourse to contact you.

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So there's a lot of use cases and things you could drop into

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a checkout page sidebar.

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But with this updates, we're just showing you where you can enable sidebars on, the membership plan checkout pages.

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So, first place, the new settings are in design settings, and I'll show you where the existing settings were.

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If we go to design settings,

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and

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if you go to sidebar alignment in the first tab and you scroll down, you'll have a new one here, checkout pages.

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And

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you can choose left slim, left wide, it's slightly wider sidebar, right slim, right wide, or do not display.

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By default, it's set to do not display.

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These are global settings that will apply to all your membership plans, and you can,

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define those here.

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If you go into your specific membership plan, like let's edit this one here.

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Also on the first tab here, if we scroll down,

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and you can actually let me just do this. You can use the search here and type sidebar.

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It's probably faster.

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We could see sign up settings, and

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one is you can choose the sidebar you want. So you can create a sidebar in your,

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toolbox in the sidebar manager,

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and you can say for this membership plan, I want to display this sidebar, the sign up page sidebar that I created,

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and the design if you want it left, right, slim, or wide, or use the default settings.

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Those are the global settings from the design settings.

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I'll go ahead and switch this to right now it's right slim.

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We'll switch this to left wide, and I'll save the

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changes. And we'll refresh this here.

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And we can see here now the sidebar is on the left, and it's a little wider.

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We can see the images are a little larger as well.

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So, yeah, you can choose that left or right, for the sidebar of your choice.

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Also now in the previous webinar, we created the ability for your members when they're filling out their profile information to also add TikTok, Snapchat, and WhatsApp, what what's apps, excuse me, to their profile to their profiles.

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Now for the website within your general settings, you can also add these three, TikTok, Snapchat, and WhatsApp.

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Let me show you where that is.

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This will be in your settings and general settings.

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And it's the third tab here, social media.

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So here you can add your companies, the websites, Facebook, Twitter, LinkedIn, etcetera.

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And we have three new ones here, TikTok, WhatsApp,

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and Snapchat. And we just put the full URL for your profiles,

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of these platforms. And if we look at the live website, we can see what they look like,

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when they're placed in the footer. They'll dynamically generate here. So here's TikTok,

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WhatsApp, and Snapchat.

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Pretty self explanatory there.

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Also in the previous webinar,

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we

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shared the ability to add ID tags to,

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section titles of your web pages. If you're in the web page builder and you have a title heading,

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you can add a ID tag and link to it.

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We've now enabled this for the front end when you're creating a blog post article,

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or any type of post. And what this really allows you to do is, I guess the most direct,

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use case would be to create like a table of contents that we're very familiar with seeing when you visit a blog post, especially longer blog articles, and there's a table of contents at the top and people can quickly link to a section of that content.

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Let me show you an example of it and how you can set this up in your blog posts.

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So we have an example blog post here, nothing fancy, no frills.

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I'll just refresh this page one more time.

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And we can see here I've added like a table of contents and just very generics.

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This is section one, section two, section three. I'll just scroll down for a section for a second.

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Here's section one, section two, and section three.

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So with this update now, you can actually link create links that link to specific section titles, heading titles of a blog post.

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So if I click on section three,

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we can see we're immediately directed to section three.

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And if we click on section one, we're taken to section one.

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So if you have a longer blog article, this can make it easier for a user and also good for SEO as well because,

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the search engines love table of contents.

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It helps them understand your content a bit better, because you are linking to the section.

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So let's see how we achieve this in this sample blog article.

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So let's actually go to that sample blog article. I'll go to my content, manage posts,

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and here's the example blog post. We'll go to edit this,

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and we'll scroll down to the editor. So we see here, we have the table of contents.

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This is section one, two, or three, and we have the section titles.

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So these are headings. So let's make a section four link as an example.

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So if we scroll down section three title, and let's say we wanna put section four,

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right here. So

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I'll go ahead and type in

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section four

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title. Now,

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what you wanna do is highlight the text,

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and then we wanna turn it into a title heading.

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So click on this kind of this backwards paragraph icon here,

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and

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choose one of the heading options one, two, three, or four.

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Generally, it'll be heading two, but you might use three or four.

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Heading one is usually just one on a page. It's usually the main title of the article.

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You don't want to overuse that for SEO. So in this case, we'll use heading two.

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So now that we've created a,

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heading, we wanna right click on it and give it an ID tag. So we're gonna call this section four.

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You don't wanna use any spaces in your ID tags, just make it one string of text, so section four,

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and save changes. So now we have

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a heading title. If I right click it, it has an ID tag section four. Now we can link

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to this section four that has the ID tag, so we'll scroll up

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and we'll go here, we'll create a new link.

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This is section

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four.

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And when we wanna link to an ID tag, an element that has an ID tag on the same page,

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we create a link and you use a hashtag

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and then section four.

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So you just wanna make sure you have the hashtag and then the ID name of that title, which we created with section four, and I'll insert the link,

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and we'll save the changes for this article.

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And let's refresh this article.

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So here we now have this is section four,

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and it goes to section four.

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Pretty straightforward.

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It's been pretty requested in the Facebook group to have this functionality, so now it exists and we hope that it helps you guys, when you're organizing content on your site.

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Alright.

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This next one, in previous webinars as well, we've shown you how to add custom content to specific search results pages.

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So if you wanted to search for cat members in California and then add custom content to that,

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you can do that or a specific top level or sublevel category and turn that into a custom or add custom content to that search results page.

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Now you can do that, with your membership plans.

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So you can actually create a search result page that only shows, for example,

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members of your membership plan one,

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group or your premium members. And then you can add custom content there.

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So I wanna do two things here. One, I wanna share the previous video.

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I'm just gonna drop it in the chat here,

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that we had on how to customize search results pages, super handy.

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And that would be here, add custom content, banners and SEO value to search results pages.

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So this same This video here,

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will now apply to membership plans as well.

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So if you wanna have a search result page of all the members of a specific membership plan, you can.

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Let me show you how we can achieve that, and let me show you a quick example

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of what that looks like as well.

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All right, so

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let's go back to the dashboard here.

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Let's go to our finance tab and membership plans.

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So I've actually created a custom URL.

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We have 66 members in the local business listing membership plan. I'll go ahead and edit this.

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And this comes up quite often. We get the question to support.

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I wanna I wanna show a page with all the members of a certain membership plan.

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Well, this is how you would do it.

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So you would go to the search visibility tab. Also, quick way, you can just search for URL

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and then go to the search visibility tab.

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So here we have a membership plan search results URL.

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So you can have a custom URL for this membership plan.

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In this case, I called it special members, a little cheesy,

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but that's what I've named it. You can name it whatever you want. And

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if I click on this link,

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it'll take me to the search page, with all the the active members of this membership plan.

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So we can see there were 66 on this in the back end, but only 62 are actually active members,

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but this page is only showing those members.

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And you can see I added a special title here, our most valued members,

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and so on. So let me show you how I achieved this.

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The first thing you wanna do is

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copy this link

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of the page you created,

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and then you wanna go to the webpage builder,

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and you wanna create a new web page,

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and give it the exact same URL

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as what you gave it in the membership plan settings.

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This is very important so it knows that this web page will be connected

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to the, the URL for that membership plan that you've you've just set.

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And then the second important thing you wanna do

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is under page type here,

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choose member search results.

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So it knows that this is a member search results page, and it's going to kinda fetch the u the results for this URL, which is going to be the members of that page.

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From there, if you watch the video in the chat that I shared, you can add a custom title, custom heading, you can enable the hero section, and so on, which is exactly what I've done here.

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I've added spotlight members, our most valued members.

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However you wanna make them feel special for having a specific,

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search page that simply highlights,

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these special members on your site.

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Alright. And wrapping up quickly here with some items that are coming soon.

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We've mentioned this before. There is a new domain manager,

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coming soon. We've all used the domain manager. It's how we added our custom URL,

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to our membership websites.

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We're updating the look and providing more data metrics and settings.

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And it's also there are going to be settings to improve your email deliverability.

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This should be released next week, if not the week after, and I can show you an example of what the new domain manager

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will look like. Before we look at the new thing that's coming, let's look at the current method.

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The current method has worked for years.

242
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It's very simple. It just asks you to enter your new domain name and confirm it.

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And the website will now be connected to that domain name as long as you've followed one of the methods, your name server method or a record method.

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This is the design for the new domain manager coming soon.

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So when you connect your domain,

246
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it's going to fetch some data of the domain, who the registrar is,

247
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when the domain expires, and if it's within several months, there will be an alert here.

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So if you come here and you see the alert, you know, you wanna make sure that you're on auto renew for your domain or to take action.

249
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And also the connection method that you've connected your domain.

250
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So whether you're using the name server method or a record method, we'll be adding a couple other methods in down the line,

251
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but what this will let you know if you're connected properly.

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This will allow our support team to help help you in in cases where you don't know what to do.

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They can troubleshoot issues quicker or you can self,

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self fix the the issue by seeing some of these alerts and the instructions you'll get on the right hand side.

255
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Also, a lot of people are installing SSLs themselves, which is great, and or using the BD SSL.

256
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In any case, we'll show you the stats and metrics of your SSL to make sure that it's valid.

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The front end of your site is protected properly as well as the admin of your site is protected properly as well.

258
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And if you need to troubleshoot the ability to disable or enable,

259
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re enable your SSL,

260
00:17:37.654 --> 00:17:42.154
if you're seeing any issues and you wanna see if SSL is the, is the culprit.

261
00:17:43.255 --> 00:17:46.554
And then lastly, I think the most important is the email deliverability.

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The two main important things that help with email deliverability, and I know what they do kind of I've been learning, but all we would all we wanna see is an all good next to these,

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is the SPF record or the SPF spoof protection,

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and also the sender authentication.

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And we can see in this example,

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the the sender authentication, it's not authenticated

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yet.

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And I'll just give you if I click on this,

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there's gonna be a lot of like self clicking, self fixing buttons here.

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So if something's not working right or you have an alert, you can click a button and it should repair itself, in just under sixty seconds or or less than that.

271
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And what the SPF and the sender authentication do, the SPF makes sure that no one can spoof

272
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your domain name sending people,

273
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sending your domain name as an email, as a from email

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from other sources.

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And also the sender authentication,

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I think it does something similar.

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It means it just it's just making sure that no one can spoof or use your domain name or

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the third party that is using your domain name to send emails is authorized and authenticated.

279
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So we can see here now we have sender authentication verified,

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SPS spoof protection is enabled, and we have an all good here.

281
00:19:05.085 --> 00:19:08.605
So this will come in real handy. We're looking to release it, next week.

282
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So coming up real close, and this will help with a lot of email deliverability

283
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and other issues related to domain management of your site.

284
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And then even in the future, we can foresee additional tabs here,

285
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related to domain settings, of your site and potential metrics and, things like that.

286
00:19:27.785 --> 00:19:31.085
And also coming very close, the Zapier API,

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update where you can update member records and import member leads into your BD website is coming soon.

288
00:19:38.050 --> 00:19:41.590
The ability to translate your default text labels,

289
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starting with Spanish

290
00:19:43.570 --> 00:19:45.910
also should be released next week.

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00:19:46.050 --> 00:19:51.270
So a lot of people wanted to translate their sites, and right now you have to go text label by text label.

292
00:19:51.455 --> 00:19:57.155
We're creating libraries of text labels of different languages starting with Spanish and then French, German, etcetera,

293
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based on popularity and necessity.

294
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So you'll be able to change all your default text labels with one click.

295
00:20:03.929 --> 00:20:10.010
After that update, we'll also be making sure that all the default email templates are translated as well.

296
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So you can just translate all the essential,

297
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language of your site with just one click.

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00:20:15.529 --> 00:20:19.070
Another huge one that a lot of people I know are excited about,

299
00:20:19.565 --> 00:20:25.505
the ability to have coupon codes for one time purchases such as leads, digital products, and more.

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00:20:25.725 --> 00:20:29.905
Right now you can create coupon codes for member sign ups and member upgrades,

301
00:20:30.365 --> 00:20:31.745
and it stops there.

302
00:20:32.090 --> 00:20:38.910
We needed to figure out the how the user interface was going to be for creating coupon codes for leads and digital products.

303
00:20:39.050 --> 00:20:44.910
And I can show you an example of what that's gonna look like on the admin side of where you're gonna have control over this.

304
00:20:45.285 --> 00:20:48.745
So currently when you create a coupon code, let's do it together real quick.

305
00:20:53.365 --> 00:20:57.925
So you enter the coupon code name, like say 15, and here's the magic part.

306
00:20:57.925 --> 00:21:02.230
Right now, you can just choose if the coupon code is for signups and upgrades

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00:21:02.930 --> 00:21:03.430
or,

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new signups only.

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And

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when it's new signups only or signups and upgrades down here, you can choose the membership plans that this coupon code can be applied to.

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So,

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if you don't choose anything, the coupon code could be used for any membership plan sign up.

313
00:21:20.685 --> 00:21:24.545
So we needed to come up with a plan to support digital products,

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00:21:24.845 --> 00:21:26.305
leads, and things like that.

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00:21:26.605 --> 00:21:29.345
So what we're gonna do is a small modification here

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00:21:30.019 --> 00:21:32.919
where it says, what can this promo code be used for?

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00:21:33.380 --> 00:21:40.440
You can check whether it's for new sign ups, plan changes or upgrades, lead purchases, digital products, and then pay per post.

318
00:21:41.139 --> 00:21:46.025
And as you check these off, then you'll have tabs down here in the bottom left.

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00:21:46.725 --> 00:21:52.745
And for example, if new sign ups are clicked, then you'll choose which membership plans that this coupon code could be used for.

320
00:21:52.965 --> 00:21:56.585
If it's the same coupon code for digital products as an example,

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you can then it'll be a list of all your published digital products,

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00:22:01.110 --> 00:22:02.550
and you can choose which,

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which digital products the coupon code can be used for.

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Pay per post is the same thing.

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You can choose the post types that the coupon code can be used for and also member leads, which membership plans can use the coupon code when they're purchasing their leads.

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00:22:17.205 --> 00:22:19.385
So this should open up a wealth of functionality,

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for the website owner and allow you to provide more incentives, to your members to make purchases

328
00:22:25.940 --> 00:22:29.299
through your website. So, this one is a little bit further down the line.

329
00:22:29.299 --> 00:22:32.740
We hope to have this released before the end of the year. I think that would be safe to say.

330
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That would be a good goal.

331
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It's just a little bit more complex and we wanna make sure we get it right the first time, but now we have a roadmap and plan to get this done for you guys.

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And last but not least, tons more speed and security,

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updates across the entire BD networks.

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So thank you guys for all the suggestions in the Facebook group and the support tickets.

335
00:22:54.140 --> 00:22:57.120
I know this was a little bit of a longer list here today, but,

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00:22:57.580 --> 00:23:00.860
what we can do is just take a quick pause before we go to the tip of the week.

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If you wanna raise your hand and ask any questions about the new features or coming soon features specifically about the BD Lab updates,

338
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feel free to raise your hand.

339
00:23:09.645 --> 00:23:13.424
You can make a quick comment and then we'll move on to the tip of the week.

340
00:23:14.125 --> 00:23:14.625
Olga.

341
00:23:15.164 --> 00:23:17.345
Olga, it looks like you're self muted there.

342
00:23:17.885 --> 00:23:23.505
There we go. Yeah. Hi, Jason. How are you? Good, Olga. How are you? Yeah. I'm great. Thank you.

343
00:23:24.600 --> 00:23:25.800
First of all, thanks so much.

344
00:23:25.800 --> 00:23:30.040
I'm so happy to hear that, those coupons could be applied to digital products.

345
00:23:30.040 --> 00:23:32.700
This is something I was dreaming about. It's just

346
00:23:33.080 --> 00:23:35.100
it's just unbelievable. I'm so happy.

347
00:23:35.400 --> 00:23:36.860
Thank you so much for that.

348
00:23:37.184 --> 00:23:37.684
And,

349
00:23:38.144 --> 00:23:40.164
that just a suggestion if it's possible.

350
00:23:41.024 --> 00:23:43.605
It has become a lot easier to

351
00:23:44.304 --> 00:23:45.764
create forms, to

352
00:23:46.225 --> 00:23:48.565
customize forms as soon as we,

353
00:23:49.825 --> 00:23:54.560
got this possibility to see what you actually get as soon as you,

354
00:23:55.500 --> 00:23:57.280
add fields or change fields.

355
00:23:57.340 --> 00:24:02.460
Is it possible to do something like this with just the the the creation of normal pages?

356
00:24:02.460 --> 00:24:05.920
Because each time you need to check something, you need actually to click

357
00:24:06.300 --> 00:24:06.800
view.

358
00:24:08.445 --> 00:24:11.184
I'm with you. I wanna do the same thing for

359
00:24:11.485 --> 00:24:11.985
sidebars

360
00:24:12.365 --> 00:24:13.905
and web pages actually.

361
00:24:14.365 --> 00:24:20.065
I I think it would make life a lot easier because I create tons of pages and I have a lot of websites with you, a lot.

362
00:24:20.525 --> 00:24:21.665
And I have started,

363
00:24:23.630 --> 00:24:24.770
setting them up,

364
00:24:25.309 --> 00:24:28.350
quite intensively because they have been idle for quite some time.

365
00:24:28.350 --> 00:24:31.570
But now when I'm quite confident in doing what I'm doing,

366
00:24:32.270 --> 00:24:33.890
it will really make

367
00:24:34.350 --> 00:24:38.370
a difference if it's possible to see what exactly you're doing on the page.

368
00:24:38.965 --> 00:24:41.625
Okay. Let me ask you a question while we're there

369
00:24:42.004 --> 00:24:42.504
just,

370
00:24:43.044 --> 00:24:43.945
as an example.

371
00:24:45.445 --> 00:24:50.164
So if there was a possible. I I'm still happy, you know, with everything you're doing, but Yeah. No.

372
00:24:50.164 --> 00:24:55.520
No. No. I I I just want to, if there was a button here that that said preview preview change.

373
00:24:56.380 --> 00:24:59.040
Preview changes. Something like this even. Yeah.

374
00:24:59.580 --> 00:25:05.040
And you would get a pop out or or pop up or something where you can preview the changes and then close the window.

375
00:25:05.340 --> 00:25:07.360
Yeah. Yeah. Yeah. I see.

376
00:25:08.540 --> 00:25:09.040
Okay.

377
00:25:10.035 --> 00:25:11.255
Thank you for that suggestion.

378
00:25:11.555 --> 00:25:16.755
Very valid. Okay. Thank you so much. Thank you. Thank you, Olga. Good suggestion there. Thanks.

379
00:25:16.755 --> 00:25:22.375
Bye bye now. Okay. Always great to hear from Olga there. Alright. One more here. We got Steven.

380
00:25:22.435 --> 00:25:23.575
How you doing, Steven?

381
00:25:24.330 --> 00:25:28.590
I have a quick question. I actually posted this on the Facebook page, I think yesterday or today.

382
00:25:28.970 --> 00:25:29.450
But,

383
00:25:30.330 --> 00:25:31.950
the the question is,

384
00:25:32.410 --> 00:25:33.710
so when when the member

385
00:25:34.650 --> 00:25:38.110
completes the profile but doesn't complete the profile, they're missing a couple sections.

386
00:25:38.644 --> 00:25:40.105
Is there a way to,

387
00:25:40.725 --> 00:25:44.164
have an automated email go out to the member to say, hey. Look.

388
00:25:44.164 --> 00:25:46.985
You know, you haven't completed you haven't added your profile

389
00:25:47.524 --> 00:25:48.504
photo, for example.

390
00:25:48.884 --> 00:25:49.205
You know?

391
00:25:49.205 --> 00:25:55.930
And then as the admin, can you control the frequency of that going out, and and and I'm bringing that up with the whole context of Zapier.

392
00:25:56.150 --> 00:25:57.770
Is that possible through the Zapier

393
00:25:58.310 --> 00:25:59.610
modules that you have?

394
00:26:00.230 --> 00:26:02.810
It is. And let me let me show you,

395
00:26:03.190 --> 00:26:08.065
maybe not exactly the to the specific way you wanna do it, but I'll I'll show you a quick workaround

396
00:26:08.365 --> 00:26:09.345
for that. Okay.

397
00:26:09.965 --> 00:26:15.405
So under search settings, if you have this setting, require complete profile set to yes. Mhmm.

398
00:26:15.405 --> 00:26:17.430
I'm assuming you have that enabled. Object. Yep.

399
00:26:17.990 --> 00:26:22.570
So when you come to the search members page in the, admin area,

400
00:26:23.510 --> 00:26:27.530
there is an option here to search for complete or incomplete profiles.

401
00:26:27.990 --> 00:26:30.090
Mhmm. And if we search this,

402
00:26:33.674 --> 00:26:36.654
so we see here there's 12 currently 12 members,

403
00:26:37.115 --> 00:26:38.575
who have incomplete profiles.

404
00:26:38.715 --> 00:26:44.490
So in a nutshell, Steven, I don't wanna get too into too much detail, but what we wanna do is create a smart list,

405
00:26:45.210 --> 00:26:47.070
and we want to call this incomplete

406
00:26:48.170 --> 00:26:48.670
profiles.

407
00:26:50.570 --> 00:26:51.070
And

408
00:26:52.090 --> 00:26:54.750
so now we have a list of the incomplete,

409
00:26:55.210 --> 00:26:57.710
profiles. Let's actually go to our smart lists,

410
00:26:59.245 --> 00:26:59.745
and

411
00:27:00.205 --> 00:27:03.265
we can do a few things here. So let's search for incomplete.

412
00:27:05.725 --> 00:27:10.305
And, oh, we already made one in the past. I can see. So we yeah. We made one in, March.

413
00:27:11.005 --> 00:27:12.785
So what we can do here

414
00:27:13.360 --> 00:27:16.419
is we can send this list as a webhook.

415
00:27:17.520 --> 00:27:19.940
You can also send a newsletter.

416
00:27:20.080 --> 00:27:26.260
So potentially maybe once a month, you might wanna just set a reminder of yourself to send send to webhook.

417
00:27:26.345 --> 00:27:29.645
And when when you do that, you can have a workflow in Zapier,

418
00:27:30.505 --> 00:27:31.485
that will email,

419
00:27:32.025 --> 00:27:34.925
these people whatever email template you've created.

420
00:27:35.145 --> 00:27:38.285
Probably like it looks like a few things are missing from your profile

421
00:27:38.750 --> 00:27:46.210
and, you know, come back and and hopefully you have instructions on how for the how for them how on how to successfully complete the required fields of their profile.

422
00:27:46.670 --> 00:27:50.290
But this is a way to do it in bulk and and to have it go go to Zapier.

423
00:27:50.590 --> 00:27:55.535
Quick question. So if if you if you did that, do you have to do it, like every single time?

424
00:27:55.535 --> 00:27:57.635
Say look. Okay. Say you send it out today,

425
00:27:58.255 --> 00:28:05.615
a month later when you have new members who haven't, completed that profile, do you have to, again, create a smart list and then do the whole thing again?

426
00:28:05.615 --> 00:28:15.720
Or once you create a smart list one time, it kind of updates it and You create it one time, and let's say it's a month later from now, and this list is now only six people.

427
00:28:16.020 --> 00:28:20.200
Yeah. It will only send that email depending on your Zapier workflow.

428
00:28:20.260 --> 00:28:24.425
Only six people will be included in that work in that Zapier workflow.

429
00:28:24.645 --> 00:28:28.965
So the what the the cool thing about the smart list is that they're dynamic. Meaning Okay.

430
00:28:29.285 --> 00:28:32.185
When you do a search in the search members like California

431
00:28:32.565 --> 00:28:33.625
incomplete profiles,

432
00:28:34.170 --> 00:28:37.950
members will move in and out of that criteria, and the smart list will

433
00:28:38.330 --> 00:28:42.370
the the size of the smart list will fluctuate. They're not static lists. So Mhmm.

434
00:28:42.650 --> 00:28:48.730
You can ensure that if you're sending an email to a certain criteria of people that they still meet that criteria of Oh, that's good.

435
00:28:48.810 --> 00:28:49.905
What was what was searched

436
00:28:52.465 --> 00:28:54.865
for in the search members. Good. Thank you. It helps. It's great. You're welcome.

437
00:28:54.865 --> 00:28:58.805
And, yeah, I know it's not the exact answer you're looking for, but there'll be more updates

438
00:28:59.265 --> 00:29:03.285
to the to the workflows. I mean, to the closer. That's that's good. Gets closer. Yeah. Exactly.

439
00:29:03.990 --> 00:29:06.330
Alright, Steven. Thanks for the question there. Mhmm.

440
00:29:07.590 --> 00:29:08.150
Alright, guys.

441
00:29:08.150 --> 00:29:12.810
I do see a few more hands up here, but, just for the sake of time, please save those questions.

442
00:29:13.190 --> 00:29:16.330
We'll move on over to the tip of the week.

443
00:29:16.790 --> 00:29:18.390
And I really like this tip of the week.

444
00:29:18.390 --> 00:29:27.965
Normally, we'll showcase a specific feature of the platform and really how to press it and leverage it to grow your community or, utilize it to its max maximum capabilities.

445
00:29:28.585 --> 00:29:33.465
In this tip of the week, David and I were talking earlier this week, and we wanted to talk about business growth.

446
00:29:33.465 --> 00:29:34.925
We wanted to take a step

447
00:29:35.450 --> 00:29:42.490
away from working in the website on the features and talk about how to grow your membership business.

448
00:29:42.490 --> 00:29:49.550
So David, if it's okay with you, I'd like to pass over the reins and you can kinda take us through this pretty pretty cool tip of the week we have here today.

449
00:29:50.195 --> 00:29:50.695
Absolutely.

450
00:29:51.075 --> 00:29:54.695
As Jason mentioned a little bit more of an abstract

451
00:29:55.315 --> 00:29:59.815
presentation this week. One that I think will certainly be helpful for everybody

452
00:30:00.195 --> 00:30:08.170
watching out there whether your membership or directory site is brand new, maybe you haven't even started it yet, or if it's been around for a while.

453
00:30:08.170 --> 00:30:11.470
Hopefully, this will give you a little bit of a different perspective

454
00:30:11.930 --> 00:30:17.630
on some ways that you can go about improving your website, and how it's managed and everything. So,

455
00:30:18.170 --> 00:30:18.830
a good

456
00:30:19.135 --> 00:30:20.595
place to start, I think,

457
00:30:21.054 --> 00:30:28.195
would be to identify how many businesses actually make it long term and why, or at least one of the reasons

458
00:30:28.495 --> 00:30:29.794
why many of them

459
00:30:30.095 --> 00:30:31.315
don't actually last

460
00:30:31.630 --> 00:30:34.130
too long. So, two thirds of businesses

461
00:30:34.510 --> 00:30:35.970
make it two years,

462
00:30:36.270 --> 00:30:39.890
but then after just five years only half of the businesses

463
00:30:40.429 --> 00:30:41.730
are able to stick around.

464
00:30:42.110 --> 00:30:46.770
And then five years later, a total of ten years, less than a third of businesses

465
00:30:47.255 --> 00:30:48.955
are able to make it that long.

466
00:30:49.495 --> 00:30:53.675
One of the common reasons for this is because a lot of entrepreneurs,

467
00:30:54.535 --> 00:31:01.435
especially if they're trying to do everything all on their own, it's very easy to be consumed by

468
00:31:01.990 --> 00:31:04.490
the day to day operations, the monotony

469
00:31:05.110 --> 00:31:08.330
of all the daily tasks that come with managing

470
00:31:08.789 --> 00:31:13.529
the new business, especially with a membership community or directory website.

471
00:31:13.924 --> 00:31:17.385
There's a lot of different things to manage. There's a lot of balls to be juggling.

472
00:31:17.845 --> 00:31:19.304
And so eventually,

473
00:31:19.845 --> 00:31:24.265
the lack of time that's invested into actually growing the business

474
00:31:24.645 --> 00:31:26.745
because all the time is going into

475
00:31:27.409 --> 00:31:31.909
just making sure that all the gears keep turning. That can over time

476
00:31:32.210 --> 00:31:33.750
eventually lead to stagnation

477
00:31:34.370 --> 00:31:36.710
of the business of the community,

478
00:31:37.409 --> 00:31:38.710
and then eventually

479
00:31:39.169 --> 00:31:42.265
even decay of it. And that's the last thing we want.

480
00:31:42.265 --> 00:31:46.045
We want to make sure that our business is one of those 30%,

481
00:31:46.745 --> 00:31:49.165
that makes it ten years and longer.

482
00:31:49.385 --> 00:31:59.480
So hopefully some of the topics and the items that we touch on here will help prolong the life of your business and, I think that's another thing to think about here.

483
00:32:00.020 --> 00:32:02.120
A lot of people when starting a

484
00:32:02.580 --> 00:32:04.840
membership community or directory website,

485
00:32:05.220 --> 00:32:09.000
it doesn't hit them initially that what they're really doing is starting a business.

486
00:32:09.664 --> 00:32:14.085
And I think that's a mindset that a lot of website owners,

487
00:32:14.705 --> 00:32:16.965
kind of need to grasp onto,

488
00:32:17.585 --> 00:32:20.245
because that's what's going to ensure the longevity

489
00:32:20.945 --> 00:32:23.845
of, not just the project but the business itself.

490
00:32:24.370 --> 00:32:28.049
You know we've talked about in the past getting off the hamster wheel.

491
00:32:28.049 --> 00:32:32.470
You know it's important to work on day to day tasks jobs and requirements

492
00:32:32.929 --> 00:32:35.830
for for your business online or or even

493
00:32:36.130 --> 00:32:37.110
brick and mortar.

494
00:32:37.570 --> 00:32:41.645
But also it's important to get off that hamster wheel take a step back and

495
00:32:41.945 --> 00:32:47.325
plan make a roadmap or plan on how you're going to sustain the business or grow the business

496
00:32:47.865 --> 00:32:50.125
and more so this is what we're gonna cover

497
00:32:50.425 --> 00:32:51.965
in this week's tip of the week.

498
00:32:52.345 --> 00:32:57.210
Spot on and so a common phrase many of you might have heard of this before,

499
00:32:57.750 --> 00:33:04.570
we want to make sure we're not just working in the business, we want to make sure that we're also working on our business.

500
00:33:05.030 --> 00:33:08.169
So, what's the difference? Working in versus working on

501
00:33:08.575 --> 00:33:09.315
the business.

502
00:33:09.775 --> 00:33:13.235
Working in the business is the execution and the management

503
00:33:13.855 --> 00:33:18.655
of a job. Those day to day tasks. Things that do need to get done.

504
00:33:18.655 --> 00:33:24.790
There's no way the business can continue on if these daily tasks aren't being completed by somebody.

505
00:33:25.250 --> 00:33:28.550
But we do want to set some time aside

506
00:33:29.010 --> 00:33:34.310
to work on the business, the the big picture sort of stuff, the vision and strategy.

507
00:33:34.770 --> 00:33:36.230
You know, in a large organization,

508
00:33:37.275 --> 00:33:40.735
these are mostly the tasks that those c suite

509
00:33:41.035 --> 00:33:41.535
executives,

510
00:33:41.835 --> 00:33:49.440
you know, the the chief operations officer, you know, they're not necessarily gonna be on the ground doing the day to day tasks that need to get done.

511
00:33:49.679 --> 00:33:55.860
They might be be spending more time thinking about how operations can be made more efficiently,

512
00:33:56.320 --> 00:33:58.500
what things can be done differently,

513
00:33:59.039 --> 00:34:03.700
what new things could the business be doing to improve, what things can be stripped away

514
00:34:04.000 --> 00:34:05.059
that aren't necessary.

515
00:34:05.735 --> 00:34:12.315
So even if you're just on your own and you're a solopreneur, we'll get into this more in the next couple slides.

516
00:34:12.855 --> 00:34:18.235
But we do still want to set some time aside to focus on the big picture sort of stuff.

517
00:34:18.375 --> 00:34:27.619
Because without that, if if we're so narrowly focused on the day in the day out, we can end up losing sight of that big panoramic view,

518
00:34:28.000 --> 00:34:34.260
the big picture of what it actually takes to continue to grow our business and continue moving it down the line.

519
00:34:34.514 --> 00:34:35.974
And I'd say that you know

520
00:34:36.434 --> 00:34:45.474
this is probably the most important thing you know I can say even I can even speak on when we were you know creating brilliant directories over the last ten years.

521
00:34:46.370 --> 00:34:58.790
Especially when you're when you're a bit younger and you have a lot of fire in your heart, you can pull all nighters and you're gonna do every job on the list because you're pretty much working with either a small team or,

522
00:34:59.250 --> 00:35:00.310
really by yourself.

523
00:35:01.724 --> 00:35:07.345
And as as as we get a bit older, you know, we're not spring chickens anymore. And time management

524
00:35:07.885 --> 00:35:10.464
is really what this tip of the week is about is

525
00:35:10.845 --> 00:35:11.345
prioritizing

526
00:35:12.045 --> 00:35:13.265
and also diversifying

527
00:35:13.644 --> 00:35:15.904
the type of tasks you're working on,

528
00:35:16.760 --> 00:35:18.380
for the business. So

529
00:35:18.920 --> 00:35:26.220
this is really about time management and learning how to balance your day to day, week to week, and month to month priorities

530
00:35:26.680 --> 00:35:29.020
in the business and on the business.

531
00:35:29.635 --> 00:35:32.055
And so, we'll just continue moving on here with that.

532
00:35:32.595 --> 00:35:35.335
Yeah, it's almost entirely about time management,

533
00:35:35.715 --> 00:35:40.375
and it's important to identify what we're spending our time on.

534
00:35:40.515 --> 00:35:43.975
So, part of that goes into what are actually some of those tasks

535
00:35:44.310 --> 00:35:50.490
that encompass working in our business. Those daily type things that need to happen,

536
00:35:50.870 --> 00:35:54.970
but can take time away from some of the big picture things. So, this depends

537
00:35:55.350 --> 00:35:59.494
largely on the type of business, you know, a membership or directory website.

538
00:35:59.494 --> 00:36:04.214
They're going to have much different daily tasks than any other sort of business.

539
00:36:04.214 --> 00:36:05.434
And, then it also depends,

540
00:36:05.895 --> 00:36:07.515
you know, what additional services

541
00:36:07.815 --> 00:36:08.474
or features

542
00:36:08.780 --> 00:36:10.240
you're providing to your members.

543
00:36:10.540 --> 00:36:14.400
But some of the basics here, you know, initially building out our website,

544
00:36:14.940 --> 00:36:20.079
Jason mentioned getting stuck on the hamster wheel. This is something we focused on a lot in,

545
00:36:20.619 --> 00:36:22.240
a lot of the early webinars

546
00:36:22.700 --> 00:36:23.099
was,

547
00:36:23.500 --> 00:36:24.000
helping

548
00:36:25.075 --> 00:36:27.575
people kind of stay focused on the big picture,

549
00:36:27.875 --> 00:36:33.575
not getting caught up in the minutiae of the tiny, you know, minuscule features of the website

550
00:36:33.875 --> 00:36:35.975
that really aren't that important.

551
00:36:36.115 --> 00:36:39.335
What's most important is the big picture getting people in the door.

552
00:36:39.849 --> 00:36:43.950
And then over time, we can make some of those smaller changes to the website.

553
00:36:44.730 --> 00:36:52.670
Delivering your service, you know, whether that's the website or the community itself, or if you're providing additional services to your members,

554
00:36:53.285 --> 00:36:56.825
whether part of the membership or at an additional cost,

555
00:36:57.285 --> 00:36:59.765
those are daily tasks that need to,

556
00:37:00.085 --> 00:37:05.465
get done. The daily administrative work like answering emails, customer service,

557
00:37:06.085 --> 00:37:07.705
bringing on new members,

558
00:37:08.380 --> 00:37:09.520
everything like this.

559
00:37:09.740 --> 00:37:14.400
Marketing and social media, getting the word out about your website, trying to continue to grow

560
00:37:14.859 --> 00:37:15.260
your,

561
00:37:15.660 --> 00:37:16.720
your member community.

562
00:37:16.940 --> 00:37:22.160
These are all such important tasks that do need to get done, but they take a lot of time.

563
00:37:22.345 --> 00:37:30.205
And so, in a couple slides here, we'll talk about some time management tips, things you can do to hopefully free up just a little bit of time, so you can spend

564
00:37:30.665 --> 00:37:39.950
a little bit extra time focusing and thinking about some of the big picture things, so you have a better idea of where you want to steer your ship.

565
00:37:40.490 --> 00:37:43.070
And just one more note about working in the business

566
00:37:43.690 --> 00:37:46.350
it's all about just getting the ball rolling.

567
00:37:46.490 --> 00:37:51.675
I don't know if there's an exact rule for it but I really like to take things to 80%,

568
00:37:51.895 --> 00:37:53.575
you know, or 75%

569
00:37:53.575 --> 00:37:54.075
because

570
00:37:54.455 --> 00:37:58.795
perfection doesn't exist. Let's talk about a website's homepage, for example.

571
00:37:59.335 --> 00:38:02.234
One, it's gonna be ever changing as time goes by.

572
00:38:02.500 --> 00:38:07.960
But I've seen and I can see how wanting to continuously work on your website's homepage

573
00:38:08.340 --> 00:38:10.600
and sometimes using that as an excuse

574
00:38:11.060 --> 00:38:18.040
if we're being real with ourselves as an excuse not to work on probably some more important parts of the business.

575
00:38:18.315 --> 00:38:20.655
You'll just keep continuing to change your storefront.

576
00:38:21.275 --> 00:38:28.795
Imagine you saw a shop owner on the street and every day they were changing their window dressings of what people could see from the street.

577
00:38:28.795 --> 00:38:30.575
That really doesn't make sense. So

578
00:38:30.875 --> 00:38:32.494
when you're working in your business,

579
00:38:32.850 --> 00:38:39.110
you know, even when it comes to answering emails, you know, you have email templates, some things are gonna be a little bit automated or systematic.

580
00:38:39.970 --> 00:38:41.830
Get things to about 80%

581
00:38:42.130 --> 00:38:46.185
and then just let it be for a period of time. Let it sit, Let it marinate.

582
00:38:46.185 --> 00:38:49.005
Let it tell you later what needs to be changed,

583
00:38:49.385 --> 00:38:56.125
because obsessing over one part of your business, that's really getting stuck on the hamster wheel, and that's what really hinders growth,

584
00:38:56.585 --> 00:38:57.885
is is getting stuck,

585
00:38:59.145 --> 00:39:00.925
get being hung on one specific

586
00:39:01.280 --> 00:39:05.520
part of, the business or the website. So just keep that in mind also,

587
00:39:06.079 --> 00:39:11.220
as that that is what working in the business is, and we wanna get out of that at certain points.

588
00:39:12.240 --> 00:39:16.245
Yeah. Perfection is the enemy of progress, I think is how the saying goes.

589
00:39:16.645 --> 00:39:18.185
And it certainly holds true.

590
00:39:18.725 --> 00:39:23.065
And some of those big picture tasks that come with working on your business,

591
00:39:23.365 --> 00:39:26.725
those are you know kind of you know the standard things that might come to mind.

592
00:39:26.725 --> 00:39:30.665
Strategic planning, goal setting. We want to know what we're striving to achieve.

593
00:39:30.965 --> 00:39:31.465
Otherwise,

594
00:39:32.030 --> 00:39:35.490
we're kind of just flailing about in the day to day.

595
00:39:36.030 --> 00:39:38.210
Research and development. Maybe there's

596
00:39:38.510 --> 00:39:40.369
new tools or

597
00:39:40.990 --> 00:39:47.235
new processes that we can implement into our day to day tasks to make things more efficient, free up a little bit of time.

598
00:39:47.875 --> 00:39:49.015
Learning and education.

599
00:39:49.795 --> 00:39:54.935
If we're all on our own kind of wearing all the hats here, it can be very difficult,

600
00:39:55.555 --> 00:40:01.390
to find enough time to get everything done that needs to get done. But, if you can spend some time,

601
00:40:02.010 --> 00:40:11.230
learning more about a certain thing, you know, maybe you don't know a whole lot about marketing or about online ads, but you're confident that that can help you grow your business.

602
00:40:11.785 --> 00:40:15.965
If you're spending so much time on those daily tasks and you don't have enough time,

603
00:40:16.585 --> 00:40:17.085
to

604
00:40:17.385 --> 00:40:23.645
learn about online ads or your business isn't growing enough so you don't have the resources to outsource

605
00:40:24.025 --> 00:40:26.045
digital ad creation or ad management,

606
00:40:26.810 --> 00:40:32.430
You know, we wanna find ways to make more time so that, we can better educate ourselves

607
00:40:32.810 --> 00:40:40.830
and so that maybe there's some other tasks that we might actually find time to be able to take on that can then continue to grow the business.

608
00:40:41.395 --> 00:40:42.375
Finding new partnerships,

609
00:40:42.915 --> 00:40:46.855
you know, if you can't do everything on your own, maybe you can kind of piggyback

610
00:40:47.235 --> 00:40:48.135
off of other

611
00:40:48.435 --> 00:40:52.535
like minded people, whether they're in your industry or maybe they're in a supplemental industry.

612
00:40:53.155 --> 00:40:54.295
Speaking with mentors,

613
00:40:54.675 --> 00:41:01.029
the Facebook group, the Brilliant Directories Facebook group has been a tremendous resource, especially for

614
00:41:01.650 --> 00:41:04.869
new membership and directory website owners. You know,

615
00:41:05.170 --> 00:41:11.430
hearing firsthand what works, what doesn't work, what people have wasted a lot of time doing because they thought it would be beneficial,

616
00:41:12.265 --> 00:41:16.365
what people have done to actually kind of you know skyrocket

617
00:41:16.665 --> 00:41:19.405
their success and and totally change the trajectory

618
00:41:19.865 --> 00:41:20.765
of their website.

619
00:41:21.225 --> 00:41:24.445
You know learning from people who have kind of been through all of this before

620
00:41:24.825 --> 00:41:25.325
that's

621
00:41:25.945 --> 00:41:27.565
a invaluable resource.

622
00:41:28.400 --> 00:41:30.980
Then also one more thing on working on your business.

623
00:41:31.040 --> 00:41:34.580
It's not just to grow your business, but it's to create efficiencies.

624
00:41:35.360 --> 00:41:40.020
Let's go back to the setting up advertisements for your company and the learning and education.

625
00:41:40.674 --> 00:41:45.255
If you can figure out how to spend less, but get more traffic to your site quality traffic,

626
00:41:45.635 --> 00:41:49.815
you've just created an efficiency and an efficiency, not an inefficiency.

627
00:41:50.835 --> 00:41:56.270
And that's gonna save you money and bring more traffic to your site, and that just helped your business.

628
00:41:56.730 --> 00:41:58.190
You're gonna keep costs down,

629
00:41:58.490 --> 00:42:02.990
etcetera, etcetera. So finding and then efficiencies are also like,

630
00:42:03.290 --> 00:42:07.050
creating, setting up auto reply emails and things like that,

631
00:42:07.690 --> 00:42:12.175
or some type of a support center to support your members in an automated fashion.

632
00:42:12.175 --> 00:42:13.395
Obviously, like a documentation

633
00:42:14.015 --> 00:42:14.515
center,

634
00:42:15.375 --> 00:42:18.095
if if your site warrants that or your business warrants that.

635
00:42:18.095 --> 00:42:26.250
So I like to also think of working on your business not just growing, but finding efficiencies that help you operate more lean and more, yeah, more efficiently as it says.

636
00:42:26.250 --> 00:42:26.750
So,

637
00:42:27.290 --> 00:42:30.750
think of that when you're think when you're working on your business as well.

638
00:42:31.210 --> 00:42:33.310
Yeah. And sometimes those daily tasks

639
00:42:33.690 --> 00:42:34.750
can play into

640
00:42:35.130 --> 00:42:38.865
working on your business, you know. Even if you need to spend some more time

641
00:42:39.244 --> 00:42:40.944
putting in place some of those efficiencies,

642
00:42:41.884 --> 00:42:43.825
that could free up time in the future.

643
00:42:44.285 --> 00:42:47.904
So you're kind of investing in your future self in that point.

644
00:42:48.285 --> 00:42:51.505
So, really the main thing here aside from

645
00:42:51.900 --> 00:42:53.119
healthy time management

646
00:42:53.819 --> 00:42:55.599
is balance and perspective.

647
00:42:56.140 --> 00:43:05.099
It's not good to only focus on working in your business because then it might not make it you know two, five, ten years down the road.

648
00:43:05.099 --> 00:43:07.440
But it's also not good to only focus

649
00:43:07.795 --> 00:43:09.895
on your business because then you don't really know

650
00:43:10.195 --> 00:43:11.495
what's going on within.

651
00:43:12.275 --> 00:43:15.575
So, working in your business does have its positives.

652
00:43:15.955 --> 00:43:21.175
It allows you to understand who your customers actually are and what they truly want.

653
00:43:21.570 --> 00:43:22.870
It allows you to identify

654
00:43:23.330 --> 00:43:26.710
what makes for happy customers and what makes for unhappy customers.

655
00:43:27.250 --> 00:43:31.110
If, you know, we're kind of just too busy, too focused on the big picture,

656
00:43:31.410 --> 00:43:32.870
we might think we know

657
00:43:33.170 --> 00:43:38.905
what our members want. But if we're not interacting with them on a regular basis,

658
00:43:39.285 --> 00:43:46.265
you know, something that we think they want, they might totally be disregarding or it might actually be hurting their experience

659
00:43:46.565 --> 00:43:47.865
rather than helping it.

660
00:43:48.150 --> 00:43:52.970
Working in the business also ensures that we're providing customers with top tier service,

661
00:43:53.670 --> 00:43:59.130
making sure our users, our customers, our members are as happy as possible.

662
00:43:59.349 --> 00:44:01.049
That's one of the easiest ways

663
00:44:01.415 --> 00:44:05.035
to make sure we're standing out from any of our competitors

664
00:44:05.415 --> 00:44:07.835
and to make sure that we're leaving a lasting

665
00:44:08.214 --> 00:44:10.395
positive impression on our members.

666
00:44:11.494 --> 00:44:16.155
It also allows you just in general to keep a finger on the pulse of the business

667
00:44:16.680 --> 00:44:17.819
as a whole.

668
00:44:17.960 --> 00:44:26.460
It allows you again to identify what's working, what's not working, what could be improved, you know, on those daily tasks, what could be made more efficient,

669
00:44:26.760 --> 00:44:33.395
what things do we maybe not need, what things could we take out that, you know, we might not even need to spend any time on?

670
00:44:33.615 --> 00:44:35.715
So, even though at first,

671
00:44:36.015 --> 00:44:38.835
you may need to work a lot in your business,

672
00:44:39.775 --> 00:44:45.440
over time, here's a metaphor for you, it's difficult to steer the ship when you're busy being a firefighter.

673
00:44:45.980 --> 00:44:52.240
You know, being a firefighter, especially if you're doing it all on your own and you're just starting out, it's necessary.

674
00:44:52.540 --> 00:44:57.680
But, eventually, we want to dedicate some time to being able to steer the ship.

675
00:44:58.305 --> 00:45:01.444
And on the flip side, working on the business,

676
00:45:01.984 --> 00:45:08.305
it allows us, as we mentioned, to develop a clear vision for the business, where we actually want it to go.

677
00:45:08.305 --> 00:45:11.845
If we're just going through the motions day in and day out,

678
00:45:12.150 --> 00:45:14.809
then there's nothing to say that external factors

679
00:45:15.190 --> 00:45:19.049
might not come along and affect our trajectory, and we might not even know it.

680
00:45:19.349 --> 00:45:21.690
It also allows you to invest in yourself,

681
00:45:22.230 --> 00:45:30.244
you know, to learn what's working, what's not working, to learn about efficiencies that can be put in place, to learn about new strategies

682
00:45:30.625 --> 00:45:31.845
that you could be implementing.

683
00:45:32.305 --> 00:45:32.805
Because

684
00:45:33.105 --> 00:45:35.125
if we ourselves are not growing

685
00:45:35.425 --> 00:45:37.365
as individuals, then the business itself

686
00:45:37.825 --> 00:45:39.605
also isn't gonna grow.

687
00:45:39.665 --> 00:45:44.240
Working on the business also allows you to kind of take a step back, take a breath,

688
00:45:44.620 --> 00:45:45.120
reevaluate

689
00:45:45.740 --> 00:45:46.400
the product

690
00:45:46.780 --> 00:45:48.400
or any additional services

691
00:45:48.700 --> 00:45:51.280
that we may be providing to our customers, to our members.

692
00:45:51.820 --> 00:45:58.800
If, again, we're just kind of focusing on the day in, the day out, just trying to get all the daily tasks done,

693
00:45:59.395 --> 00:46:00.995
then, you know, trends might be changing.

694
00:46:00.995 --> 00:46:06.215
We might might not notice that, and we might, at that point, not have the opportunity

695
00:46:06.995 --> 00:46:11.575
to kind of take a second look with fresh eyes and, you know, an open mind

696
00:46:12.030 --> 00:46:14.430
and actually kind of think to ourselves, okay.

697
00:46:14.430 --> 00:46:20.110
If I'm coming to my website, to my community for the very first time, is the messaging still connecting?

698
00:46:20.110 --> 00:46:21.170
Is it still resonating

699
00:46:21.470 --> 00:46:22.210
with me?

700
00:46:22.750 --> 00:46:27.570
The features or the services that are being offered, are these things still important?

701
00:46:28.484 --> 00:46:29.785
So it's important to

702
00:46:30.244 --> 00:46:30.744
periodically

703
00:46:31.365 --> 00:46:38.505
take a step back, come in with an open mind and fresh eyes, and see if the product and the additional services that we're offering

704
00:46:38.885 --> 00:46:40.265
are still valuable

705
00:46:40.644 --> 00:46:42.500
to our target audience.

706
00:46:42.960 --> 00:46:45.460
And kind of just overall consistently evaluating

707
00:46:46.160 --> 00:46:48.260
our performance. I don't know how accurate

708
00:46:48.560 --> 00:46:48.960
this,

709
00:46:49.440 --> 00:46:50.740
this statistic is,

710
00:46:51.040 --> 00:46:55.300
but the point still holds true. 80% of results come from 20%

711
00:46:55.520 --> 00:46:56.260
of activity.

712
00:46:56.805 --> 00:46:58.505
But if we don't have the time

713
00:46:58.805 --> 00:47:01.785
to take a step back and kind of evaluate everything,

714
00:47:02.405 --> 00:47:05.865
then how will we ever know what that 20%

715
00:47:06.005 --> 00:47:08.744
of efficient activity or beneficial activity

716
00:47:09.285 --> 00:47:13.990
actually is? Because once we can identify that, we can put even more resources

717
00:47:14.290 --> 00:47:17.590
into what we know is working and put less resources

718
00:47:18.210 --> 00:47:18.710
into

719
00:47:19.010 --> 00:47:24.470
what we have found out really isn't doing a whole lot for us, isn't paying any dividends.

720
00:47:25.145 --> 00:47:27.704
Yeah. I think that last point is is super important.

721
00:47:28.025 --> 00:47:34.125
Like I like I was mentioning, like, sometimes you just gotta put something out there and just let it be, and and and don't,

722
00:47:35.065 --> 00:47:36.685
don't kill yourself over it.

723
00:47:37.305 --> 00:47:39.165
Get some data, see how it performs,

724
00:47:39.830 --> 00:47:46.170
and then review it and see if it's working or not working, if it needs to be improved or you did a great job on the first shot,

725
00:47:46.950 --> 00:47:48.470
or what can be added to it.

726
00:47:48.710 --> 00:47:56.145
If you're constantly working on something, you're not giving it a chance to breathe on its own and to give you any data of of how it's performing,

727
00:47:56.685 --> 00:47:57.825
on its own legs.

728
00:47:58.205 --> 00:47:59.984
So letting something,

729
00:48:00.445 --> 00:48:04.224
you know, ride out for a period of time, just get it to a good enough point,

730
00:48:04.605 --> 00:48:09.730
and and then you can review it in a month or so or a few weeks or whenever you have the time to come back to it.

731
00:48:09.730 --> 00:48:16.230
But in that time that you took a break from it, you were growing another part of your business and making something else awesome.

732
00:48:16.849 --> 00:48:23.670
And that's what we should always be doing is shifting from task to task, especially solopreneurs or or smaller teams,

733
00:48:24.025 --> 00:48:29.725
shifting from task to task and just pumping out a few snip a few things of, of awesomeness,

734
00:48:30.505 --> 00:48:34.925
every now and then and then circling back to the beginning and then doing it all over again.

735
00:48:35.705 --> 00:48:37.800
Yeah. And kind of in summary here, we've

736
00:48:38.280 --> 00:48:41.420
kind of touched on all of these points already. But again, as

737
00:48:41.800 --> 00:48:42.300
solopreneurs,

738
00:48:42.600 --> 00:48:51.335
which the majority of us out there are, even if it's just you on your own launching or managing your membership website or your directory website.

739
00:48:51.395 --> 00:48:55.255
Maybe you are doing it just on the side. Maybe you still have a full time job.

740
00:48:55.475 --> 00:49:06.240
So now you're really thinking, oh man, how do I have enough time to kind of focus on the daily task, but also dedicate some time to thinking about where I want this to go, what's working, what's not working,

741
00:49:06.780 --> 00:49:07.839
everything like that.

742
00:49:08.220 --> 00:49:10.800
So, I think a decent rule of thumb

743
00:49:11.260 --> 00:49:16.480
that could probably be followed for the majority of us out there is to try to spend

744
00:49:16.965 --> 00:49:18.905
just 20%

745
00:49:19.125 --> 00:49:22.425
of the time that you're currently spending on your daily tasks.

746
00:49:23.205 --> 00:49:25.785
Shift that over to working on the business,

747
00:49:26.725 --> 00:49:29.365
thinking more about the big picture, sort of stuff.

748
00:49:29.365 --> 00:49:35.500
You know, if you're spending just even if it's only an hour a day working on your community and your website,

749
00:49:35.880 --> 00:49:37.660
maybe you can dedicate, you know,

750
00:49:38.040 --> 00:49:40.380
ten, fifteen minutes of that time

751
00:49:40.760 --> 00:49:41.240
to,

752
00:49:41.560 --> 00:49:42.460
looking for

753
00:49:43.000 --> 00:49:43.500
new

754
00:49:43.905 --> 00:49:49.445
people to network and connect with, new ways to automate certain tasks,

755
00:49:49.745 --> 00:49:53.685
or even prepare ahead of time. If you're spending a lot of time on content creation,

756
00:49:54.225 --> 00:49:57.845
maybe that's something that you can outsource. No websites like Fiverr

757
00:49:58.200 --> 00:49:59.580
and Upwork and Freelancer,

758
00:50:00.040 --> 00:50:06.140
they make it so easy and also pretty cheap now to outsource a lot of mundane tasks like that.

759
00:50:06.440 --> 00:50:07.660
Maybe that's an option.

760
00:50:07.880 --> 00:50:18.175
Or, if you don't wanna outsource something like content creation, maybe you can spend in, you know, an hour on a weekend putting together just a couple short articles that you can then share throughout the week.

761
00:50:18.234 --> 00:50:20.575
And then you can spend that time during the week

762
00:50:20.875 --> 00:50:23.055
focusing on more of the big picture stuff.

763
00:50:23.195 --> 00:50:28.170
You can also, again, periodically, maybe once every two weeks, once a month, take a step

764
00:50:28.710 --> 00:50:37.930
back, come into your website or your community with fresh eyes and an open mind, and actually look for something wrong with your business or your website.

765
00:50:38.070 --> 00:50:38.570
Intentionally

766
00:50:38.950 --> 00:50:40.410
try to find something wrong,

767
00:50:41.030 --> 00:50:42.045
that you can write.

768
00:50:42.204 --> 00:50:47.085
Now, again, you don't wanna get caught up in everything and get stuck back on the hamster wheel.

769
00:50:47.085 --> 00:50:51.405
But, again, maybe trends are changing that you didn't necessarily notice before.

770
00:50:51.405 --> 00:50:54.065
And now that you're taking a step back, you can identify.

771
00:50:54.780 --> 00:50:59.840
And maybe you can change some of the messaging or the verbiage on your website to better communicate

772
00:51:00.300 --> 00:51:03.920
with, maybe new things that your members or your target audience

773
00:51:04.300 --> 00:51:06.960
are, you know, have told you that that they're wanting.

774
00:51:07.740 --> 00:51:12.975
You can also just directly ask your customers or your members, in this case,

775
00:51:13.675 --> 00:51:15.775
if they have any ideas for improvements.

776
00:51:16.555 --> 00:51:20.255
If you think a certain feature or service that you're offering is

777
00:51:20.795 --> 00:51:21.295
paramount,

778
00:51:21.675 --> 00:51:27.020
you can ask them, do you really think what we're offering here, this specific feature, is beneficial?

779
00:51:27.640 --> 00:51:28.700
You might be surprised.

780
00:51:28.760 --> 00:51:33.980
Maybe it's not, and then you can spend less time focusing on that that specific feature or service

781
00:51:34.520 --> 00:51:37.579
and put more time, invest more energy

782
00:51:38.115 --> 00:51:38.615
into,

783
00:51:39.155 --> 00:51:40.375
providing other things,

784
00:51:40.835 --> 00:51:47.415
that, that might help grow your community better than that thing that you thought would and actually isn't.

785
00:51:47.795 --> 00:51:52.775
You can also find ways to further differentiate your your business or your community, your website

786
00:51:53.289 --> 00:51:55.549
from competitors instead of just trying to

787
00:51:55.849 --> 00:51:57.630
just directly compete with them.

788
00:51:58.089 --> 00:52:07.549
If you can't compete with them on features, for example, maybe you can compete with them on the customer service or the community aspect.

789
00:52:07.835 --> 00:52:16.974
You know, maybe, you can try to energize your community a little bit more, make it friendlier, more inviting, make it something that people actually want to join

790
00:52:17.275 --> 00:52:23.694
on a service side in addition to just the product itself, you know, the website itself and the features that you're providing.

791
00:52:24.369 --> 00:52:27.990
And lastly, one other option we mentioned is to network with other,

792
00:52:28.450 --> 00:52:32.150
professionals, whether it's in your industry or in a supplementary industry

793
00:52:32.450 --> 00:52:34.310
so that you can kind of act as a springboard

794
00:52:34.770 --> 00:52:35.745
off of each other.

795
00:52:35.825 --> 00:52:42.005
Because especially if you're just doing this all on your own, again, it can be really hard to find the time and the energy

796
00:52:42.305 --> 00:52:43.665
to do it all on your own.

797
00:52:43.825 --> 00:52:48.645
And there's probably other people thinking the same thing again, whether it's in your industry or another.

798
00:52:49.025 --> 00:52:50.645
And maybe there's ways,

799
00:52:51.105 --> 00:52:52.700
to work together

800
00:52:53.080 --> 00:52:55.480
that would be mutually beneficial for both of you.

801
00:52:55.480 --> 00:53:00.540
So, you know, if you can spend ten minutes a week trying to look for people or opportunities like that

802
00:53:00.840 --> 00:53:04.220
maybe that would be a good use of some of that extra time.

803
00:53:04.655 --> 00:53:08.195
This is an amazing list, David. Thank you for putting this together.

804
00:53:08.415 --> 00:53:10.175
The replay for this will be available.

805
00:53:10.335 --> 00:53:13.775
So if you wanna come back and take a look at some of these slides, we went a little quick.

806
00:53:13.775 --> 00:53:16.275
Hopefully, we didn't belabor the point of what we're trying to,

807
00:53:16.575 --> 00:53:17.315
make here.

808
00:53:17.990 --> 00:53:19.270
But thank you for that, David.

809
00:53:19.270 --> 00:53:30.970
Oh, even this tip of the week was taking a step back from the features and things like that and thinking about the business itself or the community itself and how we as website owners and membership website owners,

810
00:53:31.734 --> 00:53:36.075
can take a step back and figure out how we're going to take the needle forward,

811
00:53:37.015 --> 00:53:41.755
to to grow the community or find efficiencies, I think was a was a key point there as well.

812
00:53:42.215 --> 00:53:44.670
So what we'll do now is what we do have some time left.

813
00:53:44.670 --> 00:53:47.069
I'm gonna lower everyone's hand, Steven, I'm gonna lower your hand.

814
00:53:47.069 --> 00:53:50.369
If you have a question, please raise it again. We'll take some questions.

815
00:53:50.510 --> 00:53:54.829
If you have any comments, we can happily help you with your BD website as well.

816
00:53:54.829 --> 00:53:56.609
We'll do our best to get to,

817
00:53:56.990 --> 00:53:58.770
to as many as we can here.

818
00:53:59.205 --> 00:54:01.605
And we'll start, we'll start here with Steven.

819
00:54:01.605 --> 00:54:05.065
You had your hand up first there, I saw, so we'll unmute you there. How are you doing, Steven?

820
00:54:05.125 --> 00:54:06.405
Great. Yeah. Thanks again. Yeah.

821
00:54:06.405 --> 00:54:11.125
All those are excellent points and, you know, of course, easier said than done, but all,

822
00:54:11.845 --> 00:54:12.345
excellent.

823
00:54:13.810 --> 00:54:15.730
One thing I shared, I just, I heard,

824
00:54:16.130 --> 00:54:21.990
I was watching a speech by Steve Jobs and one of the I'm sure other people may have said this too, but one thing he said was

825
00:54:22.369 --> 00:54:25.430
his advice was always start with the customer and then work backwards.

826
00:54:25.895 --> 00:54:37.494
So, you know, figure out what the customer wants, and then you work backwards to create a product that's gonna suit the customer, as opposed to create a product and then try to push it to the customer or or try to convince the customer that he or she needs it.

827
00:54:37.494 --> 00:54:38.795
So I just thought that was interesting.

828
00:54:40.180 --> 00:54:44.840
One question I have, if you if you don't mind sharing, and I don't wanna get too sensitive or too,

829
00:54:45.140 --> 00:54:46.360
you know, private, but

830
00:54:46.820 --> 00:54:48.360
using BD as an example,

831
00:54:49.860 --> 00:54:51.400
and whatever you're comfortable sharing,

832
00:54:52.194 --> 00:54:56.914
did did it take a while for even BD to kind of get up and running? And, you know, was it years?

833
00:54:56.914 --> 00:55:00.515
Was it a couple years? One year? And what was sort of the journey there?

834
00:55:00.755 --> 00:55:02.214
Because they might give us some inspiration.

835
00:55:03.474 --> 00:55:03.714
So

836
00:55:04.275 --> 00:55:08.270
Absolutely. I'll I'll actually share a link link to it. If you go to Okay.

837
00:55:09.930 --> 00:55:12.890
I think we have it here on our the customer success stories.

838
00:55:12.890 --> 00:55:17.870
I have I have a blurb here and it's basically the our story about since 02/2009.

839
00:55:18.170 --> 00:55:22.030
I'll share this link here. But in a nutshell, like, we actually started,

840
00:55:22.865 --> 00:55:24.645
Matthew and I, the cofounders,

841
00:55:25.505 --> 00:55:26.785
we we wanted to create a

842
00:55:27.825 --> 00:55:29.265
we had directory site ideas.

843
00:55:29.265 --> 00:55:34.145
The first ones were for finding muralists, mural artists, and interior designers.

844
00:55:34.145 --> 00:55:38.619
We had two separate websites, and we created a platform where we can manage the two directories

845
00:55:38.920 --> 00:55:40.140
under one interface.

846
00:55:41.319 --> 00:55:42.859
That was basically the underlying,

847
00:55:43.640 --> 00:55:45.720
code for what is brilliant directories today.

848
00:55:45.720 --> 00:55:50.205
So we were just focusing on our own directory websites, and they were doing quite well.

849
00:55:50.205 --> 00:55:51.585
We had a system for,

850
00:55:52.125 --> 00:55:54.945
you know, mass emailing or or connecting with designers

851
00:55:55.565 --> 00:55:56.065
and,

852
00:55:56.845 --> 00:56:01.245
featuring them on the website, having them pay for memberships and and leads and things like that.

853
00:56:01.245 --> 00:56:03.905
And then we did it for other industries as well. But

854
00:56:04.240 --> 00:56:09.540
for us, as we were working on the business, we realized we had inadvertently and accidentally

855
00:56:10.240 --> 00:56:11.460
created a platform

856
00:56:11.920 --> 00:56:13.620
that other people wanted to use,

857
00:56:13.920 --> 00:56:18.720
not just for our own directors because friends and family started coming to us with their directory ideas.

858
00:56:18.720 --> 00:56:25.005
So So we had to start tweaking the platform, not just for us to use it, but for others to use it for their own independent ideas.

859
00:56:25.545 --> 00:56:28.685
And there was a point in the business where we decided that

860
00:56:29.224 --> 00:56:31.645
we're not gonna focus on our individual directories

861
00:56:32.025 --> 00:56:32.525
anymore,

862
00:56:33.540 --> 00:56:38.580
and we are going to focus on the platform so we can get brilliant we called it brilliant directors.

863
00:56:38.580 --> 00:56:40.360
It came up with with the name one evening.

864
00:56:40.500 --> 00:56:47.560
And so we can share the platform with with people around the world, and and that's where we are today with really tens of thousands of users around the world.

865
00:56:48.015 --> 00:56:48.494
Wow.

866
00:56:48.494 --> 00:56:59.375
But it took some years, so I assume it wasn't just a quick journey or or or was it pretty quick to get to It was about it was it was about three or three years from from 02/2009

867
00:56:59.375 --> 00:57:00.674
to 02/2012.

868
00:57:01.530 --> 00:57:03.630
We were working on our the own directories,

869
00:57:03.930 --> 00:57:06.910
building the platform that we didn't even know was going to be brilliant directories.

870
00:57:07.210 --> 00:57:08.890
And then in 02/2012,

871
00:57:08.890 --> 00:57:14.030
so three years later, we decided to shift focus to just focusing on on brilliant directories.

872
00:57:14.330 --> 00:57:14.805
And,

873
00:57:15.365 --> 00:57:19.365
from there, we just we just, you know, we moved in together to be honest, quite frank.

874
00:57:19.365 --> 00:57:21.944
And we were living together at some point, and,

875
00:57:22.325 --> 00:57:26.265
we just focused on the platform and building building that out to what it is today.

876
00:57:26.484 --> 00:57:28.585
And from 02/02/2012,

877
00:57:28.910 --> 00:57:30.610
to what point, though, how many years,

878
00:57:31.710 --> 00:57:35.630
did it take you after when you started focusing on on what what today is brilliant directories?

879
00:57:35.630 --> 00:57:38.850
Did it get you to a point where you felt like, okay, the thing's gonna work?

880
00:57:39.150 --> 00:57:41.715
It was it was working. There were definitely some road bumps.

881
00:57:41.715 --> 00:57:46.215
You know, there's there's something there's a technology roadmap with any technology or solution.

882
00:57:46.595 --> 00:57:51.895
Usually in the in the early stages where you're getting people who are quote unquote your early adopters,

883
00:57:52.915 --> 00:57:55.895
you're really taking feedback from them and their suggestions.

884
00:57:56.195 --> 00:57:56.695
And,

885
00:57:57.160 --> 00:58:00.360
they're really valuable to you because you don't have a lot of users at that stage.

886
00:58:00.360 --> 00:58:06.280
So one is you wanna make them happy and when they ask for something, you wanna you wanna do your best to implement it so you can keep them on.

887
00:58:06.280 --> 00:58:07.420
And if it's a valid,

888
00:58:07.880 --> 00:58:12.220
feature request or suggestion, you want to implement it for other people as well.

889
00:58:13.025 --> 00:58:20.085
So so we knew we were so every everyone every every user is important, but at that point, like, it's really critical because they're giving you essential feedback,

890
00:58:20.945 --> 00:58:23.445
on what what needs to be built into the platform.

891
00:58:23.825 --> 00:58:26.385
You can read a lot of books on that technology roadmap too.

892
00:58:26.385 --> 00:58:28.970
There is a point where you wanna start saying no

893
00:58:29.270 --> 00:58:33.450
to because because now you're going to the mass market. You have to make the product.

894
00:58:35.270 --> 00:58:38.950
You you can't take every single feature request. You have to prioritize what's Sure.

895
00:58:39.030 --> 00:58:40.390
What your your resources are.

896
00:58:40.390 --> 00:58:43.515
Because now you have so many users, you're getting billions of feature requests.

897
00:58:43.515 --> 00:58:44.654
So you're really prioritizing

898
00:58:45.035 --> 00:58:48.315
the feature request becomes really important. And that and that's

899
00:58:49.035 --> 00:58:54.575
you have to decide what is the best use of resources and gonna help the most amount of people in the community,

900
00:58:55.194 --> 00:58:57.295
at that stage. So Great.

901
00:58:57.830 --> 00:59:02.330
Great. Thank you. And then and then one last thing, just just a suggestion for a potential future,

902
00:59:02.950 --> 00:59:03.450
webinar,

903
00:59:04.470 --> 00:59:06.950
just to throw it out there in case you haven't already done it, is,

904
00:59:07.990 --> 00:59:08.970
how to get funding,

905
00:59:09.270 --> 00:59:12.330
seed funding and that sort of thing. So just an idea.

906
00:59:13.445 --> 00:59:15.385
Okay. Thank you for that. Thank you for that.

907
00:59:17.685 --> 00:59:20.985
Alright. Good questions there. A little background about BD.

908
00:59:21.765 --> 00:59:31.140
A little embarrassing, but fun to talk about where I think there's a saying to know how far you've come or look how far or look look where you're going, look how far you've come, something like that.

909
00:59:31.140 --> 00:59:32.520
So thank you for that, Steven.

910
00:59:33.060 --> 00:59:36.980
Alright. And let's see. Anyone else have any questions or need any assistance with your site?

911
00:59:36.980 --> 00:59:38.360
Now is the chance.

912
00:59:38.820 --> 00:59:42.520
Alright. We actually don't have any more hands up. That's perfectly fine.

913
00:59:42.660 --> 00:59:49.115
I was gonna recommend if we didn't get your to your questions here or you have questions after the webinar, please join us in the Facebook group.

914
00:59:49.115 --> 00:59:51.855
You can go to brilliantdirectories.com/Facebook.

915
00:59:52.155 --> 00:59:55.755
David, thank you so much for an amazing tip of the week.

916
00:59:55.755 --> 01:00:01.820
We took a step back from working in the business and talked about working on the business, really super important.

917
01:00:02.680 --> 01:00:03.820
Lots of lab updates.

918
01:00:04.280 --> 01:00:06.359
The next webinar will be in two weeks.

919
01:00:06.359 --> 01:00:09.500
I'm expecting some more awesome updates to share with you guys.

920
01:00:10.040 --> 01:00:11.925
This was webinar one forty five.

921
01:00:11.925 --> 01:00:17.225
We'll do an iPad giveaway at webinar one fifty right before the close of the new year.

922
01:00:17.685 --> 01:00:20.005
So again, please join us in the Facebook group.

923
01:00:20.005 --> 01:00:24.425
We'll post a replay to this webinar in there, brilliantdirectories.com/Facebook,

924
01:00:24.740 --> 01:00:28.980
and please, subscribe to the YouTube channel. You'll get updated with our newest videos.

925
01:00:28.980 --> 01:00:32.180
You can go to brilliantdirectories.com/youtube.

926
01:00:32.180 --> 01:00:35.160
And behalf on my on and on behalf of myself,

927
01:00:35.700 --> 01:00:39.160
David, and the entire lovely Brilliant Directories family,

928
01:00:39.474 --> 01:00:44.194
It's been fantastic being with you guys here today. Have a great day and a brilliant week.

929
01:00:44.194 --> 01:00:47.714
I'll see you in the Facebook group, and we'll see you in two weeks in the next webinar.

930
01:00:47.714 --> 01:00:49.095
Take care, guys. Bye bye.