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Alright, friends and family. Let's dive right into it.

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Welcome to another edition of Webinar Wednesday, tips to help grow

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your online membership community.

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If this is your first time joining us, welcome. It's really great to be with you guys here today.

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And, you know, this time of year always feels warm and cozy,

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coming towards the holidays and New Year. So really great to be with everyone here today.

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I am Jason there on the left, and we're lucky to be joined by David Rocklin,

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the digital strategist here at Brilliant Directories.

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David, thank you so much for, taking the time to join us in the webinar today.

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Hey, everybody. Glad to be back with you for yet another webinar Wednesday.

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We got some, great updates and tip of the week coming up for you.

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Awesome. Awesome.

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And I always like to mention, if you're not already part of our Facebook group, I do encourage you to join.

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You can head on over to brilliantdirectories.com/facebook.

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It's a great way to connect in between webinar Wednesdays.

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I myself, I'm in there personally starting discussions, answering questions,

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and, you know, even beyond, you know, the Brilliant Directories presence there.

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The community is so fantastic there.

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Everyone is helping each other and also learning from each other.

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So, if you want, just take a minute right now, just a few seconds.

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You can go to brilliantdirectories.com

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forward slash facebook and click on that blue join button there. All are welcome.

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And for those of you joining us for the first time, welcome.

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Just wanna share a little bit about what we like to do, in Webinar Wednesdays.

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We started these back in about 02/2017,

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and it's really a way for us to not just showcase some of the new features that are, baked into the platform week after week, but how you can leverage those features to grow,

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nurture, or run your membership community a bit more efficiently.

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So we cover topics, things like how to increase traffic,

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converting visitors to, subscribers or paying members.

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And one of my favorites is the, how to improve your website's navigation,

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using some of the design settings or navigation settings to create a better flow, which ultimately can help result in, more conversions and more people signing up or registering

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for your product or service.

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So if you have questions on, these topics or similar or anything about your website,

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we'll do our best to get to as many as we can just a little bit further down in the webinar.

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So save your questions and we will get to them very soon.

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Alright. Alright. Alright.

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And, you know, we're always busy here at the at the BD Labs creating new features.

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Generally, we'd be posting some features that have been recently released,

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but I just wanted to go over some upcoming features,

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that we hope to have completed by the year's end or just at the turn of the New Year's.

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So I just wanna go down this list here and kinda show you guys what's coming down the roadmap in just a few weeks.

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First one is really cool. It's the personal post feed add on.

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And this one's gonna be working in conjunction with the bookmark favorites add on.

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So if you have the bookmark favorites add on, you may want to consider this.

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It just depends if your site, is rich in content like events or articles or other stuff people would wanna like or bookmark or

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save. So if your members are are saving content around

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your site.

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And what's really cool about this, I could show you an example of kind of what's coming down the line.

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Essentially, if you have

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the bookmark favorites add on,

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when you go to a profile

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and a registered members there,

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you know, they could like or whatever

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verbiage you chose for this button here.

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You can like or bookmark or save members and posts.

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And right now,

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all they have in their admin is a drop down that says my favorites and it will separate the favorites or bookmarks,

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posts based on the post type like if it's a classified or community article,

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coupon, and currently member listings are part of this drop down.

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So what this add on and what this update actually is we're gonna parse out and separate

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the members from the posts first of all.

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So it'll be easier to see kind of your saved members versus your saved posts because they're kind of their unique items saving a member versus saving an individual post.

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And when you have the personal post feed add on, you'll also have the member will also have and you'll be able to choose which members get this.

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It'll be a membership level setting.

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If they can see all the posts

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from the members that they've saved. So if they went to a member's profile and clicked

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save this member or bookmark this member, they'll have this extra link here, posts by saved members.

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And when they click on this,

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they'll be taken to a page which is their personal post feed.

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And it's very similar to kinda what we're used to looking at.

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It's all the content but only from

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the members they're following or they bookmarked, whatever you wanna call it.

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So they're just gonna see content from the other members that they're interested in seeing a content from.

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There will be a search here on the side.

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However much content there is from the members will be the respective tab.

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So if there's events or coupons, job listings,

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from the members they're following,

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they'll see it here.

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And then of course, you can search and what's nice is they can go back to their dashboard

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if they want to. So it's not exactly like a Facebook timeline, but it is a way for them to bookmark

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members or follow members, and then they can choose to just exclusively see posts

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from those members.

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And what's really cool is you'll be able to choose what the URL is,

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for this. So when logged in members go to for example, I've have this set up as my feed.

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You can make it whatever you want.

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For that member, it will show their feed

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and you can use this link around your site.

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So maybe you wanna make it more prominent in the main menu if you're using the the unique menu for locked in members

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or wherever you wanna link it. So you'll have this link.

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You can call it whatever you want and you can basically place it, at a place you think will catch your members' attention.

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So that's coming down the line soon.

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This one we've chatted about a bit in, previous webinars, the ability to force end or log out any staff members that are working in your admin area.

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So this is obviously a security update and it should give you some peace of mind.

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Maybe you've recently stopped working with a partner or a staff member or a developer and you just wanna make sure all sessions are logged out on all devices around the world.

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There'll be a single button that you the owner of the website can click and it will end all those sessions.

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So we're looking forward to that. And we've seen huge strides in the the web page builder

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and the ability to I'll I'll give you it's very simple but I think it's very effective to drag premade content blocks into the editor

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and we're working on making that functionality available when you're creating email newsletters as well.

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So, that's coming down the line and it should help with, creating your email templates,

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making it a bit easier.

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Alright. Halfway through the list here. The next one also related to newsletter.

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Earlier this year, we created the ability to create highly segmented smart lists of your members.

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And so if you wanted to search for your premium

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California members that are past due,

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You can make a list, a smart list of that group of members, and then you can just send a newsletter

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to that smart list. Super cool.

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What we're also doing is you'll be able to choose the smart list you want to send the newsletter to, but also exclude people who might be in other smart lists.

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So maybe, you don't wanna send it to people who joined

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in October.

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So you can exclude another smart list that you have of members who joined in October or whatever it might be.

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So again, you can really hyperfocus your newsletters

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and you get a little more ninja with it there.

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The next one here, I think it's one setting but I think a lot of people are going to take advantage of it.

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We're gonna give you the opportunity to make the width of the website

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wider.

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And I don't have the setting yet ready to show you, but I can show you what the effect will be on a sample site.

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So

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let's go to,

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let's just go to a profile page here, mister sunflower, it's just a sample page.

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So we're all used to this.

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And the body width is basically we can see the content on the right here to the left.

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And this is built on Bootstrap and Bootstrap,

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they say the max width for the page should be basically be

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11,140

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pixels and that's what it is.

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But we're gonna create a setting that will make that max width give you the option to make that max width.

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We're gonna call it extra wide but effectively

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it's gonna make the max width, I think 1,500

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or

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1,400

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pixels. So you'll be able to have a wider layout for the page.

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Again, it's a choice to have the aesthetic. I'll just duplicate this so we can see the before and

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after. So this looks nice.

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You can see the content very nicely, but you'll be able to kinda choose if you want it just a bit wider on your site to take up a little bit more of the page.

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It just depends what kind of elements you're loading on your page.

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But, I think a lot of people are gonna go for that extra wide, setting there.

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So that should be coming down the line soon.

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And then lastly, I'm sure all of you, have been noticing very small tweaks in the admin area.

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They aren't necessarily changes. We're just working to make many of the internal pages uniform

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so it's easier to find settings and adding some familiarity

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when you go page to page in the admin area.

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So we're just gonna continue with that over the next few months making small changes

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and, helping to make the admin area a bit easier to use.

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And then I just wanted to say thanks for an amazing 2020.

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The BD team is working internally here, better than we've ever worked, before.

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The development team and the support team.

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And a lot of that comes to the way that we're working with you guys in the community.

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You know, the communication is strong, even in support tickets or the Facebook group.

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So I just wanted to say thank you. This is a slide we had from webinar Wednesday number 100,

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last month. So I just wanted to share this.

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We have a lot of milestones to celebrate this, this year.

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We have 5,000 Facebook members now, 6,000 YouTube subscribers,

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and the feedback from the community is what's helping to perpetuate

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helping to make the platform better for everyone.

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And we really feel the love from all you guys, so I just wanted to reciprocate back that back to you and let you know that we feel it, and we're here for you guys, and we can't wait for an amazing 2021

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as well. So thank you guys so much for being part of the BD community.

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So it's been it's been a wild year.

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It's been a quick year that's gone by, and I just wanted to take a moment, maybe unmute some of you if you wanted to share your thoughts.

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What's one thing you learned this year about either your business or your website or your community?

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If you wanna raise your hand. So let's see if anyone has their hands up here. Okay.

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We have Lindsay here. How are you? I'm fine. Thank you.

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And, I hope you're still warm over there in LA. Yeah. We're we're okay here. Thank you for asking.

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So, yeah, Lindsay, you're an amazing,

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member of the BD family. Thanks for joining the webinar. And I know you have a lot of experience.

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You're running three sites now.

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So what's one piece of advice or something you've learned from all your projects?

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It's to really know the market that you are going to set up a directory in,

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that you know the niche, that you know the people that are gonna use the website and also what your members want.

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You know? It's it's really communicating like you do with the members

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of that will use your directory or who you want to be part of your directory.

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Actually, it's not what you want.

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So I always say take a step back sometimes and look at your website as you were a visitor,

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and that has really helped me grow my directories over the past three years.

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You know, I chop and change all the time for my original thoughts of what my directory was going to be, and that led to me building my second directory

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and now onto my third, you know, website.

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So it's it's

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step back sometimes and look at what you've done

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as a as a as a visitor. And that's one of the greatest tips I could give to people.

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Thank you very much, Lindsay.

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So basically,

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know your market and and part of that is putting yourself in the shoes of the website visitor or the prospective member who's going to, join your site that actually ties into the tip of the week that we have today.

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That's wonderful advice, Lindsey. So thank you very much, for sharing that.

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We've talked in previous webinars. I just wanna touch on that point a bit more.

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It's, you know, getting feedback from your members and learning what their problems are or what solutions they're after,

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or even the type of words they're using to to describe the problems they're having or the solutions they're after.

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Because you wanna emulate,

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that same verbiage and language on your website so you can resonate and connect,

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with them in in a language that they're familiar with. So,

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yeah. Getting that type of feedback, is definitely,

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valuable there.

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Jeremiah actually wrote in that he started a weekly Wednesday updates to one of his businesses and it increased activity by 300%

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among 1,200 authorized dealer base.

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So regular communication on a regular schedule, he says, has made such an impact that if it's a few minutes late, we get people asking,

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because they are trained to be expecting the communication.

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It's made a huge difference. Thank you. So basically,

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keep staying in constant contact with your members in your community.

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Set a schedule so they know when they can expect to hear from you whether it's an email, a webinar, a live chat, you know, anything else and that will, will really help to sustain your user base

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and also help to increase activity and engagement.

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So great stuff there, Jeremiah. Thank you for that.

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David, I I think we did a tip of the week on I think it's this, creating shareable content

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that helps you work smarter.

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Yeah. This this was it. Five ideas for shareable content really makes it easy.

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Member status updates, downloads. I'm gonna share this in the chat here.

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If you're looking for a way to have a constant communication with with your members or community via

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newsletters or or social media posts.

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This this video here, it's it's a short one, should provide some guidance and,

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remove any roadblocks that might be stopping you or preventing you from wanting to keep constant contact with, your community.

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Alright. We'll continue with that and, I'll pass it over you, David. This week's tip

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of the week and we thought we'd keep it simple back to basics.

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And, David, you did a great job. We were talking about this before the webinar.

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We thought it would be, you know, pretty high value just to revisit,

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some of the elements that our pricing pages or the pages that explain the membership options,

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should have on them.

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So if it's okay with you David, I'd like to pass it over and and you could take it away for us.

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Excellent. So, yeah, we, we talked about pricing pages, checkout pages in the past,

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general landing pages, but we never really dove into detail

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what specifically you should have on your pricing page, how complex, how much information you should have,

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and so we wanted to dive a little bit into that and and get some good information out to you guys so that you can kind of gauge for yourselves what elements you may want to have on your pricing page.

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Some you may already have, some you may not, you might want to add, and then others you might find might not be doing much use and you might be better off actually removing them.

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So let's start off by just quickly going over why you need a strong pricing page.

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It has one job and that's to incentivize

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potential members

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to purchase your products or services, your your memberships that you're offering.

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Your pricing page should only have that single goal, make visitors take action and buy what you're offering.

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So when you have a complex

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or possibly poorly designed, hard to understand

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pricing page,

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that has the potential to drive away some of your potential prospects, your your potential members.

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Whereas in contrast, if we keep our pricing page simple

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and easy to comprehend,

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maybe we don't have quite as much information on there but just enough so that it's simple, it's easy to browse quickly, it's easy to see the main points that we're offering, then that can

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enhance your offering's value and thus help push people across that finish line and purchase what it is you're offering.

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So when we think about our pricing page, we also wanna keep in mind that when people come to our pricing page, we've already done the hard work and persuaded them to come to our pricing page to find out how much it costs for what it is we're offering.

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So most of that hard work is already done. Now we just need to give them that little extra push.

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We don't need to bombard them with even more information.

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We just wanna give them just enough to take that action and buy.

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And so going right into the most important elements

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that your pricing page should have.

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One, it should be easy to find it whether it's linked in your main menu, in the mini nav at the very top of your website,

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in the footer. Maybe you have other links in sidebars or elsewhere, maybe on some landing pages.

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It should be very easy for somebody who isn't yet a member on your website

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to be able to find your pricing page and figure out how to go ahead and join your community.

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Number two

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is to have simple membership plan options.

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I know it can be

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very exciting

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to express what it is you're offering every single feature that's included with your membership plans.

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But if you're offering a lot, then it can be overwhelming

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to go through all of those included features

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and then compare

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those features with all the other membership plans that you're offering.

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So for this second element here,

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sometimes

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it might be more beneficial

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to just narrow your feature list down to the most important elements that you think,

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your target demographic, your prospective members are interested in.

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And that goes right into point number three, the benefits of joining.

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So maybe you wanna give some broad benefits

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of why somebody should join your website. Maybe it doesn't have to be narrowed down

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to your basic plan versus your premium plan.

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But number two and number three here, the big things to take away are you don't wanna have too many pricing options.

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You wanna keep it simple and you wanna keep the benefits simple.

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It should be very easy for somebody to comprehend what it is you're offering and be able to make a decision

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probably within

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the first maybe twenty, thirty seconds of browsing your pricing page.

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The fourth element that would be incredibly beneficial

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are testimonials. We've talked about testimonials,

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in a few previous webinars,

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and they can do so much in offering some extra credibility

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to your website, your organization,

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your community.

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When others

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see that members of your community have succeeded

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and are happy with what it is they've received,

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then that will further entice them to join as well. So having testimonials

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is very important. You could either have just normal text testimonials.

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You could have some images. If you have video testimonials, that would be even better.

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You can embed like a YouTube or a Vimeo video

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of one of your customers

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giving a testimonial right on your pricing page.

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And you don't need to give too many, you know, just maybe one, two, three really good ones.

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Again, we wanna keep the overall,

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message of the pricing page very simple and provide an easy navigation,

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a good flow of information on it.

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Number five would be a way to contact you if they have questions.

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So this could either be, just a a button or a link at the very bottom of the pricing page that links over to your contact page.

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It could be embedding your contact form on the pricing page.

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Or if you're using a live chat tool,

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then that would take care of that on its own. You wouldn't need to add, any additional

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way of contacting you directly on your pricing page.

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And, number six, just a bonus one.

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This might not be something that every website would, wanna have on your pricing page, especially if you already have a lot of information on there.

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But if you want to either link

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to an optimized sample listing that you have in your directory

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or, you can include a screenshot of an optimized listing.

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If you've recorded a video,

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you can embed the video of kind of signing up as a sample member or just going through, again, an optimized listing, one that's full of information,

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high quality images,

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maybe reviews if if that's a benefit that you're offering.

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Just something that would really help entice the prospective member to actually go ahead and take that action on the pricing page and purchase.

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So there's four main elements

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that we wanna keep in mind when we're optimizing our pricing page, That's to keep it simple, to keep it clear,

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to keep it motivating because we want those visitors to take that action and buy and also to show that we're credible.

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Just wanna touch on, number one here, an easy way to get there.

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You know, having a public pricing page,

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is is usually,

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normal for most sites.

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But the other strategy is sometimes that you have to, like, request to join or you kinda put a red red exclusivity

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rope in front of the the membership plan. So,

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request to be added to our site.

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You know, whatever the page is that you're directing people to to get more information or learn about the membership plans, ultimately,

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the same things apply here. So,

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maybe it's not an easy way to get to the actual prices that you're offering, but an easy way to request the prices or to request,

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how to be included in the website. So that's the the alternative strategy a lot of people may be

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using.

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So just keep that in mind.

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And then also this this doesn't just apply to membership plans.

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If you're selling ancillary services,

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maybe,

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you know, you do side services in addition to the directory listing.

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You'll help them with some kind of business marketing or or just something else that you're offering.

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Anytime you have a landing page for a product or a service or offering, I think all of these, notes here that David put together,

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would would make sense to to implement. So,

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keep in mind this isn't just for membership pricing plans. This could be used for,

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for any pricing throughout a site.

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And the last thing to mention also is every site, every community is different.

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Every site is gonna have a different offering, different target demographics.

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So some of these may not apply to your pricing page, but really it just depends on how it is you're managing your website, your member sign ups, all of that.

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So it's not really a cut and dry formula, but, for most pricing pages, those elements,

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will most likely be very important.

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And then also a few other bonus tips. You really wanna make an emotional connection.

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Sometimes you wanna make them feel I know it sounds mean, but they're missing out by not participating or they're losing out on something by not participating

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or they're not giving their business a % that it could possibly get or, you know, whatever it might be by not signing up for your service.

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So

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those those feelings of urgency,

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scarcity,

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limited time, limited supply, limited offering, that doesn't have to be,

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like that, but something to push them emotionally to to wanna to wanna pull the trigger and move forward, and really take a leap of faith.

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Because in the end, when when when we buy anything online, we're all taking a leap of faith.

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So you have to encourage them to take that leap of faith with you and also with you rather than your competitors, if you have competitors in the space.

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Hopefully, you do have some competitors in the space. That means it's a viable market.

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But hopefully, you can outsmart,

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the competition,

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with some clever marketing and your choice of words.

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And as Lindsay mentioned earlier, is figuring out the feedback from your members, getting in touch with them, and building your site for the visitors and for the prospective members, not building the site for yourself.

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So, all this ties into things that should be included on a pricing page.

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And David, you put together,

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albeit a generic pricing page, but,

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it does have the components and elements that we're that we're talking about here.

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So, I'll just go ahead and visit this this pricing page here and kinda let us know what we're seeing here and what's important

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to point out on this page.

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Alright. So, yeah.

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On the sample pricing page that we put together, again, this depends on your current website, but we're utilizing the hero section option.

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And, so instead of just having a h one and an h two, a header and a subheading

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with just plain text, we're utilizing an inviting image to kind of make the page more exciting,

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more interesting.

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And then if you take a look specifically at the heading, want to be better at what you're doing, join 300 other experts benefiting from our services.

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So again, generic just as an example,

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but the language that you use on your pricing page can really do a lot to convey

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some sort of emotional response from the person visiting your website.

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So something like this to try to get them excited about joining and, again, try to make them take that final action of buying,

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would go much further than if we just had

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some plain text as the header that says,

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pricing plans and then a subheading that says,

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see our pricing plans below. Join today. Something like this that we have on the sample page.

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Wanna be better at what you're doing? Join 300 other experts benefiting from our services.

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That will go much further.

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And then below that, we've limited this sample pricing page to only two membership plans,

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the full access plan and the basic access plan.

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You'll see here we have both of them as premium plans, one at 25, 1 at 30.

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Having them so close in price,

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really would push almost everybody

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to go for the full access plan at $30 a month rather than $25

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per month one, but you could do something similar if you have a free basic plan and then one premium plan.

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You could certainly do that as well. The thing here is we've limited the number

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of options that we're providing

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to make the decision easier.

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And then taking that one step further when you look at the pricing, we've made the pricing so close to to really make that decision even easier.

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99%

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of people would rather go for the $30 a month 1 since it's only $5 more for even more benefits.

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And you'll see we also spruced up the full access plan just a little bit by adding an icon on there,

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just to bring some more attention to it, make it seem a little bit more exciting and exclusive.

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And and also what you've done here And if if I can chime in, David.

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I I think you're gonna touch on it was the button, the the button text.

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So instead of just saying sign up now, we say yes.

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Give me access now so I can get going.

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I can I can list my business or whatever it is I'm doing on this site?

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Probably the the, like, the most broad benefit would be something you want on that button.

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Like, yes,

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showcase my business or list my business or give me access or whatever the most broadest benefit

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might be, put it in the that button because that's what they're they're after.

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That's what they're chasing.

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And that's what you want them to feel when they're clicking that button that it will release endorphins in their mind when they click that button, and it will take them to their happy place because they know that that's that's what they're after for their business or, you know, personally.

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And that button is is what's going to give them,

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give them that satisfaction.

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And,

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yeah, I also wanted to touch on, you know, if you have multi plans,

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like this is two,

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the simplest is one plan.

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Don't be afraid to have one plan.

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It it could be a paid plan.

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And if you're wondering, well, how do I make a paid plan one paid plan look appealing?

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Again, it depends on your model, but

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you really have nothing to compare it to. However,

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you could put it on sale for a period of time. You could offer a free trial period.

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You could do a a few number of things. Provide a coupon code that's valid just for that month.

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It could be an early bird or early enrollment period, and then the price goes up, in the next month.

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So,

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obviously, when there's just one choice, it's there's nothing to compare that in that case, you just have to create a sense of urgency and a reason for them to want access to your product or services or to get listed,

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on your website.

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When you have two or three or four,

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membership plans,

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like this,

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it's always good to have one that's like the no brainer,

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like, just the obvious one that that you wanna drive more people to. It doesn't necessarily

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need to be the most expensive one.

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It could be somewhere in the middle, but it provides the most value,

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for and more most bang for your buck.

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In that case, you really wanna use what's called something called the decoy effect, where you're really trying to make that one's,

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like, unbalanced in the value that it provides,

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and the price that you have to pay.

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So,

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you create, like, a decoy option, which really drives people to the plan that you want them to really,

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sign up for.

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They do huge studies on pricing strategy at universities and marketing companies, so we're just scratching the surface with some of the things that we're talking about here.

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But just keep in mind,

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as David mentioned, we wanna keep it simple and clear, so they understand very easily what they're signing up for.

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And again, the button here, yes, give me access now, that can go a long way in increasing your conversion rates for sign ups because you're creating that emotional connection for what you're providing to the potential,

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subscriber.

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Exactly. And then just below this, we have a a short little FAQ section.

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Not every site will need this, but if you notice a lot of kind of presale questions that keep coming up regularly,

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then this might be a good area to address them.

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That way, people can immediately get that popular question answered.

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And then just below that, we have our testimonial.

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Like Jason's doing now, you could, of course, replace the FAQ section with that broader list of reasons to join that's,

436
00:30:34.710 --> 00:30:41.290
less specific to the membership plans that you're offering and more broad to your membership in your community in general.

437
00:30:42.615 --> 00:30:46.235
Exactly. That's what I was just going after is it doesn't need to be an FAQ here.

438
00:30:46.535 --> 00:30:53.755
Just easy to digest information, little niblets of information that continue to tick the needle on their

439
00:30:54.055 --> 00:30:59.710
emotional decision to sign up, with with your site. So it could be six reasons to join today.

440
00:30:59.710 --> 00:31:06.930
And as David said, it could be, you know, four or six broad aspects of what they they stand to gain from joining the community in general.

441
00:31:07.390 --> 00:31:09.970
Exactly. And then just below that, we have our testimonial.

442
00:31:10.565 --> 00:31:16.745
We've got, a bright colored image with a bright colored title to help it stand out on the page a little bit more.

443
00:31:16.804 --> 00:31:20.265
And, again, if you don't have any image, you can pull a stock photo.

444
00:31:20.325 --> 00:31:30.800
If you just have text, maybe you might wanna have two testimonials side by side, maybe add some, like five star icons or something like that to brighten up this section of the page.

445
00:31:30.860 --> 00:31:37.520
And if you can get video testimonials from some of your members, that would be even better being able to embed a video testimonial.

446
00:31:37.580 --> 00:31:51.815
That way as a new visitor, as a prospective member coming to this page, I can actually see face to face or at the very least hear an active member speaking about their experience on-site in the community and why it would be worth it for me to join.

447
00:31:52.355 --> 00:32:01.040
And then just below that, we have our easy way of somebody being able to contact us if they do have any lingering questions.

448
00:32:01.420 --> 00:32:11.625
And if somebody does contact you through here, again, we wanna keep in mind that the primary goal of our pricing page is to get people to buy, not necessarily

449
00:32:12.085 --> 00:32:13.045
to contact us.

450
00:32:13.045 --> 00:32:19.785
So if they do contact us, that adds an extra step in between them coming to the pricing page and purchasing.

451
00:32:20.245 --> 00:32:24.440
So if they contact you and they don't seem totally certain,

452
00:32:24.820 --> 00:32:29.160
whether or not the membership is right for them, then at that point since they've initiated

453
00:32:29.460 --> 00:32:42.925
dialogue with you, you might then be able to offer them sort some sort of special promotion or discount or throw in, something extra for them to, again, help push them across the finish line and purchase the membership or whatever it is you're offering.

454
00:32:43.225 --> 00:32:46.765
Yeah. It's also kind of a way out. Rather than leaving the site altogether,

455
00:32:47.225 --> 00:32:50.125
you give them another opportunity to maybe contact you.

456
00:32:50.730 --> 00:32:55.950
And obviously, you they might just have a very simple question or need just a little bit more material or information.

457
00:32:56.490 --> 00:32:57.850
And also, you can get their feedback.

458
00:32:57.850 --> 00:33:02.830
You can listen to what their concerns are about signing up, just like, again, Lindsay was was mentioning,

459
00:33:03.210 --> 00:33:03.710
earlier.

460
00:33:04.384 --> 00:33:11.664
So, you know, getting that feedback, anything you you can do to, one, you're gonna capture an email address because they're gonna fill out the contact form.

461
00:33:11.664 --> 00:33:13.125
They have to put a name and email.

462
00:33:14.065 --> 00:33:17.585
But, again, you're gonna create a dialogue. You're gonna get feedback. You're gonna learn.

463
00:33:17.585 --> 00:33:25.590
And chances are, you'll be able to persuade this person just by answering a few questions to get them to join and learning from them as well.

464
00:33:26.289 --> 00:33:27.029
So David,

465
00:33:27.490 --> 00:33:32.549
did you do any fancy coding to to get this page up? Could we show what we did in the admin?

466
00:33:33.105 --> 00:33:34.785
We can definitely show what we did.

467
00:33:34.785 --> 00:33:47.205
The only thing that was outside of the kind of default tools that we have was replacing the bullet points with those check marks, which are just icons from, Font Awesome, which is a a free service.

468
00:33:47.505 --> 00:33:56.070
But other than that, everything was done with the built in tools most of which was the draggable content blocks that we have now gotcha

469
00:33:56.370 --> 00:34:04.495
so let's so let's see first you mentioned that we we have I don't want to go too deep dive into this because we've done webinars on them before but you enabled the hero section.

470
00:34:05.275 --> 00:34:08.094
So you had the image here, with some settings,

471
00:34:08.714 --> 00:34:10.014
and then the text,

472
00:34:10.795 --> 00:34:11.935
is here from,

473
00:34:12.474 --> 00:34:16.734
want to be better at what you're doing, join three other other experts benefiting from our services,

474
00:34:17.090 --> 00:34:19.830
And then you style that text here, the font sizes,

475
00:34:20.449 --> 00:34:23.510
the colors to to contrast properly with the image,

476
00:34:23.969 --> 00:34:25.989
and that's what you've put for the hero section.

477
00:34:26.690 --> 00:34:29.909
In the page content, you basically took the default pricing

478
00:34:30.210 --> 00:34:32.230
page. You dropped an image here. Correct?

479
00:34:33.065 --> 00:34:38.364
Correct. Yep. Right before the text, you place the cursor, you click the, the insert image

480
00:34:38.905 --> 00:34:43.005
icon in the toolbar and just drag and drop to upload that icon image.

481
00:34:43.785 --> 00:34:47.885
And you just updated the button text. You need to click on the button and click on edit.

482
00:34:48.130 --> 00:34:53.270
And, of course, you can choose the checkout page that should go to the corresponding membership plan's checkout page.

483
00:34:54.210 --> 00:34:56.070
Let me scroll down a bit here.

484
00:34:56.530 --> 00:34:58.930
So actually, yeah, you're using the Font Awesome icons. Yeah.

485
00:34:58.930 --> 00:35:01.030
That is a bit higher level, but, you know,

486
00:35:01.405 --> 00:35:03.425
just like you dropped an image here, David,

487
00:35:03.885 --> 00:35:05.805
you could certainly put an image,

488
00:35:06.445 --> 00:35:09.185
here as well. I'll just I'll just drop an image here.

489
00:35:09.645 --> 00:35:12.785
And, of course, you can make it, aligned left

490
00:35:13.599 --> 00:35:15.920
and make it super tiny if you wanted to.

491
00:35:15.920 --> 00:35:20.240
Obviously, you can get an image of a check mark, as an example and just use use that.

492
00:35:20.240 --> 00:35:22.740
I just I just use this default image. But yeah.

493
00:35:23.200 --> 00:35:24.980
So we have our check marks there,

494
00:35:25.359 --> 00:35:27.920
and then you have the frequently asked questions here.

495
00:35:28.079 --> 00:35:31.055
Was this dragged from the content blocks here on the side?

496
00:35:31.755 --> 00:35:32.075
Yep.

497
00:35:32.075 --> 00:35:38.494
The FAQ module and again like you just showed you could replace this with a list of general benefits that

498
00:35:38.795 --> 00:35:41.775
people in your community get when they register to join.

499
00:35:42.980 --> 00:35:43.480
Awesome.

500
00:35:44.099 --> 00:35:46.440
And and then you have this, like, testimonial,

501
00:35:47.140 --> 00:35:47.960
block here.

502
00:35:48.260 --> 00:35:52.760
Was there something specifically you used for this, the image oh, text with image left?

503
00:35:53.140 --> 00:35:53.640
Exactly.

504
00:35:53.859 --> 00:36:01.775
And then just replace the, placeholder image in there and rewrite the text so that we can place our testimonial text in there.

505
00:36:01.775 --> 00:36:03.635
And then I just got rid of the button,

506
00:36:04.175 --> 00:36:07.875
since we didn't need to link anywhere specific in this module.

507
00:36:07.935 --> 00:36:10.995
So you just replace the image and that's it. And then,

508
00:36:11.450 --> 00:36:12.509
so this here,

509
00:36:12.970 --> 00:36:14.109
how'd you do this

510
00:36:14.490 --> 00:36:20.190
one? So for this, I didn't use one of the draggable content blocks to make it as a whole.

511
00:36:20.250 --> 00:36:24.589
I kind of used the some of the individual elements. So I dragged over the section title

512
00:36:25.224 --> 00:36:25.885
and then,

513
00:36:26.665 --> 00:36:28.285
text block beneath that

514
00:36:28.665 --> 00:36:29.405
and then,

515
00:36:30.185 --> 00:36:33.565
the button link beneath that. Let me go look. At the very top,

516
00:36:34.185 --> 00:36:37.964
I just dragged in an image. So I used all of those newer

517
00:36:38.400 --> 00:36:39.140
single item

518
00:36:39.440 --> 00:36:43.619
draggable content blocks for this rather than the kind of premade modules.

519
00:36:44.799 --> 00:36:45.780
Gotcha. Okay.

520
00:36:46.480 --> 00:36:47.859
And then you put a button

521
00:36:48.400 --> 00:36:48.900
here,

522
00:36:49.280 --> 00:36:50.420
button link here.

523
00:36:51.395 --> 00:36:53.395
Okay. Exactly. So this isn't the image, but,

524
00:36:54.035 --> 00:36:57.095
kinda using it as an example. You could swap out the image

525
00:36:57.795 --> 00:36:58.595
or something else. Yeah.

526
00:36:58.595 --> 00:37:08.270
So if you already have all the image and text ready to go, making a page like this really just takes, now that we have some of these these extra tools here, maybe thirty minutes

527
00:37:08.810 --> 00:37:11.690
if you have most of this content all ready to go. Okay.

528
00:37:13.210 --> 00:37:17.310
I obviously just did some messy stuff, but we'll just save the changes and see what I added.

529
00:37:20.984 --> 00:37:25.165
And so here's more frequently asked questions I asked. I I included,

530
00:37:25.944 --> 00:37:27.244
here's a section title,

531
00:37:27.625 --> 00:37:32.105
kind of mimic mimics this. So for this title, you just use the editor options here.

532
00:37:32.105 --> 00:37:34.685
You have the font size and the color, like text color

533
00:37:35.360 --> 00:37:39.540
and the font size just to make it this brighter orange here. Right?

534
00:37:40.240 --> 00:37:44.880
Okay. And also what's cool is we did add recently the ability to choose some font families here.

535
00:37:44.880 --> 00:37:47.280
This this wasn't here as of a few weeks ago.

536
00:37:47.440 --> 00:37:50.945
It was locked into whatever fonts you had set in your design settings.

537
00:37:50.945 --> 00:37:57.045
So, now you can even modify some fonts, further based on, some things that you're using in your design settings.

538
00:37:57.505 --> 00:38:01.845
And then yeah. So I emulated what you just made here just by dragging an image,

539
00:38:02.305 --> 00:38:04.725
section title, paragraph, and button.

540
00:38:05.000 --> 00:38:07.980
And then obviously I could edit these however I want them as well.

541
00:38:08.440 --> 00:38:13.079
Exactly. As you can see I made questions in the the single line of text just a little bit bigger.

542
00:38:13.079 --> 00:38:17.995
So again played with the, those text tools in the, toolbar there. Okay. Fantastic.

543
00:38:18.935 --> 00:38:21.515
Well, okay. I know, again, back to basics.

544
00:38:21.815 --> 00:38:26.615
Probably what we're saying just hammers home a lot of obvious things for for a lot of people.

545
00:38:26.615 --> 00:38:31.995
But for a lot of you, you may want to revisit your pricing page and just make sure that you have some of these,

546
00:38:32.500 --> 00:38:34.440
elements on there to help encourage,

547
00:38:34.900 --> 00:38:38.760
member sign ups or whatever a product or service you're you're selling.

548
00:38:38.820 --> 00:38:42.100
And then you you have this here. This was a previous tip of the week we did. Right, David?

549
00:38:42.100 --> 00:38:44.260
Do you have a do we have a link for this? We do.

550
00:38:44.260 --> 00:38:51.155
I'll go ahead and post that in the chat here on GoToWebinar, and then also for those of you watching on YouTube, post in the live chat there.

551
00:38:51.455 --> 00:38:51.955
Awesome.

552
00:38:52.575 --> 00:38:54.994
Alright. Well, thank you so much for that tip of the week.

553
00:38:55.455 --> 00:38:57.455
We'll pass it over to, you guys.

554
00:38:57.455 --> 00:39:08.160
If you have any questions about the tip of the week that we just asked, your website, some of the updates coming down the line, please feel free to raise your hand, and, we'll take a a few questions here now.

555
00:39:08.380 --> 00:39:10.400
Alright. We have our good friend, Arlana.

556
00:39:10.940 --> 00:39:15.920
I've unmuted your mic there. Hey. Good evening. How are you today? I'm I'm doing great. Thanks.

557
00:39:16.164 --> 00:39:16.664
Alright.

558
00:39:17.045 --> 00:39:19.125
I have a question about a,

559
00:39:19.924 --> 00:39:20.424
subscription,

560
00:39:20.884 --> 00:39:24.404
like a plan for people who just wanted to subscribe to the website.

561
00:39:24.404 --> 00:39:30.300
So not somebody who wants to be Searchable. A business on the website, but somebody who wanted to,

562
00:39:31.000 --> 00:39:34.460
kind of be a a member, like an ongoing member, but not

563
00:39:34.920 --> 00:39:36.140
on the business side.

564
00:39:38.119 --> 00:39:43.980
Website. You know? I don't want them to have their own page. Good. No. No. So what's good is

565
00:39:44.454 --> 00:39:45.915
what I would recommend doing

566
00:39:46.535 --> 00:39:50.555
is you you could do it two things. I'll just tell you where it is right here.

567
00:39:51.174 --> 00:39:55.035
Okay. On on this on the first tab here when you're editing your general user,

568
00:39:56.375 --> 00:39:59.355
you can, under the sign up settings,

569
00:40:00.540 --> 00:40:03.280
there's two, redirect page after sign up.

570
00:40:03.580 --> 00:40:05.600
So if you want them to go to the home page,

571
00:40:06.060 --> 00:40:10.060
you could just do like a forward slash or or just do forward slash home.

572
00:40:10.060 --> 00:40:12.000
It'll go to the home page of your website.

573
00:40:13.115 --> 00:40:16.734
Same for the login. Where do you wanna redirect them every time they log in,

574
00:40:17.275 --> 00:40:18.095
to the site?

575
00:40:18.395 --> 00:40:22.255
What I would recommend is maybe creating one page on your site

576
00:40:22.555 --> 00:40:24.575
that's the portal page and maybe

577
00:40:25.320 --> 00:40:29.580
just create just create a custom page I'll kind of show you what I mean. Web page builder

578
00:40:30.600 --> 00:40:32.540
and we'll just do it together real quick

579
00:40:33.720 --> 00:40:34.220
and

580
00:40:34.520 --> 00:40:40.875
here just you know just take them to a page and just you know drag like three column feature list and said, you

581
00:40:41.255 --> 00:40:42.955
know, welcome general user

582
00:40:43.975 --> 00:40:48.795
and take them to a page where they have like three different or you know however many you want but

583
00:40:49.095 --> 00:40:50.395
make this their portal

584
00:40:51.110 --> 00:40:56.490
and now that they're here and you know you can create this page like general whatever you want to call it,

585
00:40:57.430 --> 00:40:58.410
general home

586
00:40:59.430 --> 00:40:59.930
and

587
00:41:00.230 --> 00:41:01.210
you know modify

588
00:41:01.670 --> 00:41:04.715
place these images and links where you want them to go.

589
00:41:04.715 --> 00:41:07.355
And now that they have access to the site as a general user,

590
00:41:09.115 --> 00:41:12.895
you know, one of them can be my dashboard, and that would take them to their dashboard,

591
00:41:13.835 --> 00:41:17.070
you know, or edit my Well, I really like I like the new,

592
00:41:17.550 --> 00:41:22.290
with the personal post feed element that you were suggesting. It made me think of this because

593
00:41:22.910 --> 00:41:24.930
then maybe they could do favorites.

594
00:41:25.470 --> 00:41:26.530
You know, their favorite,

595
00:41:28.515 --> 00:41:33.174
you know, holistic practitioner or their favorite whatever people on the site.

596
00:41:34.674 --> 00:41:38.214
Mhmm. Yeah. You so what you can do is now you're bringing up some

597
00:41:39.875 --> 00:41:42.990
personal post whatever you wanna call it. You might give it a catchy name.

598
00:41:43.550 --> 00:41:48.130
So you can you can create this custom page and make this the page

599
00:41:48.510 --> 00:41:50.130
that they're directed to

600
00:41:50.430 --> 00:41:55.250
after signing up or after logging in, you know, the gen whatever you call it, general home.

601
00:41:55.505 --> 00:41:59.825
And just put, like, six places that you want them to go on your site.

602
00:41:59.825 --> 00:42:04.645
One of one of them could be, like, search members or, you know, whatever, find practitioners.

603
00:42:05.265 --> 00:42:07.105
So one of them could be finding content.

604
00:42:07.105 --> 00:42:09.960
One of them could be some of the dashboard areas of their site.

605
00:42:10.040 --> 00:42:12.380
One of them could be the last one here, Arlana.

606
00:42:12.680 --> 00:42:13.500
It could be,

607
00:42:14.440 --> 00:42:15.500
you know, upgrade,

608
00:42:16.119 --> 00:42:16.780
you know,

609
00:42:17.640 --> 00:42:21.020
and upgrade from a general user to to something else

610
00:42:23.135 --> 00:42:24.815
and take them to the upgrade page.

611
00:42:24.815 --> 00:42:28.675
Maybe maybe they registered as a general user, but they're actually a practitioner.

612
00:42:29.295 --> 00:42:33.715
So you take them to the upgrade page, you know, from here, and you just link this.

613
00:42:33.775 --> 00:42:34.835
What's really cool

614
00:42:35.190 --> 00:42:35.930
is this.

615
00:42:36.630 --> 00:42:42.170
When you're logged in to the site and let me log in. Let me go to demo bootstrap real quick.

616
00:42:43.349 --> 00:42:47.290
So when when you're logged in, you know, if if you click on this dashboard link,

617
00:42:47.755 --> 00:42:50.734
this is the link here. So you would just use account home

618
00:42:51.435 --> 00:42:55.994
and you'd put that as the link for this. So let's edit this link. Where do you want it to go?

619
00:42:55.994 --> 00:42:56.974
Account home,

620
00:42:57.675 --> 00:43:01.559
or other account pages like maybe your site is focused on classified.

621
00:43:01.780 --> 00:43:05.559
So you can take them directly to the page where they would

622
00:43:05.859 --> 00:43:10.440
post the classified. Now this is beyond the general user, but just to give everyone an idea here,

623
00:43:10.740 --> 00:43:16.615
you know, you would just edit the link, and this is the link to post the classified when you're logged in, account classifieds ads.

624
00:43:16.835 --> 00:43:20.535
So you can get really clever but creating a nice portal page like this,

625
00:43:20.915 --> 00:43:24.455
might work out for a lot of sites. You just have to create the custom page.

626
00:43:25.075 --> 00:43:28.375
I'd recommend just using the draggable content blocks and find,

627
00:43:29.300 --> 00:43:35.140
some some pages you want to direct them to beyond the main menu links that there's that everybody's seeing.

628
00:43:35.140 --> 00:43:37.140
So just something to think about there.

629
00:43:37.140 --> 00:43:42.840
Can you can you think of a good reason why you why I might want them to have their own

630
00:43:43.244 --> 00:43:47.505
profile page? I mean, to me, once they sign up, I'm thinking more as a general

631
00:43:47.805 --> 00:43:51.644
user looking for information. I'm not sure that Yep. No. No.

632
00:43:51.644 --> 00:44:00.190
They they don't need a profile page, but you probably just wanna collect the basic contact information from them, but they don't have a public searchable profile on the site.

633
00:44:00.650 --> 00:44:08.510
They just can put their their name, their phone number, their email address, and whatever others little bit of information you wanna gather from them.

634
00:44:09.494 --> 00:44:17.095
And then the upgrade my plan is why not have an upgrade option from general user to your regular plans for to be a searchable member?

635
00:44:17.095 --> 00:44:19.595
Maybe they again, they they are a practitioner.

636
00:44:19.734 --> 00:44:25.740
They just registered as a general user, but give them the opportunity to upgrade to, one of your professional plans.

637
00:44:26.760 --> 00:44:29.080
Right. Right. No. That's that's great.

638
00:44:29.080 --> 00:44:32.940
I was just trying to figure out, you know, I have people signing up for the newsletter, and and

639
00:44:33.320 --> 00:44:35.260
I thought, well, how can I make it more

640
00:44:35.675 --> 00:44:39.275
integrative so that they may so they come back? You know? So that's what I like.

641
00:44:39.275 --> 00:44:45.135
Instead of just signing up for the newsletter, have them sign up to your community as a general user, which includes the newsletter.

642
00:44:46.155 --> 00:44:50.975
Yes. That's what I was thinking. So subscribe to our community and part being part of our community

643
00:44:51.330 --> 00:44:54.790
allows you to, like, bookmark or or save your favorite members,

644
00:44:55.810 --> 00:45:00.870
download you know, get the digital products because you gotta be logged in for that and also get newsletter.

645
00:45:01.090 --> 00:45:03.730
So there's lots of benefits just for being a general user.

646
00:45:03.730 --> 00:45:09.065
So, you you can think about that but then create maybe a a portal page you wanna direct them to.

647
00:45:09.065 --> 00:45:11.085
So just to read reiterate for you,

648
00:45:11.705 --> 00:45:15.245
you can under the membership plan settings, the first tab,

649
00:45:16.217 --> 00:45:20.990
just search for the redirect page after sign up and redirect page after login.

650
00:45:21.210 --> 00:45:25.549
And then you can set the pages they'll be directed to after sign up and login respectively.

651
00:45:26.329 --> 00:45:31.309
Perfect. Now that's what I was looking for. Thank you. You're very welcome. Good question there.

652
00:45:31.905 --> 00:45:34.405
Good topic there. Good topic there because

653
00:45:34.705 --> 00:45:41.445
we have so much control over our directories and, again, the navigation and experience of the users.

654
00:45:41.665 --> 00:45:48.160
And a lot of these are again, granted there's so many settings baked into the platform, but these are great questions so we can all learn on this webinar.

655
00:45:48.779 --> 00:45:51.660
You know, and how simple to create a page that okay.

656
00:45:51.660 --> 00:45:56.299
After you log in, yeah, they don't go to that account dashboard, which is fine if they go there.

657
00:45:56.299 --> 00:45:58.455
You can actually put custom content there too.

658
00:45:58.695 --> 00:46:02.155
But you can take them to a special page that you create

659
00:46:02.535 --> 00:46:03.595
with links to

660
00:46:04.055 --> 00:46:08.635
areas within their member dashboard and areas they now have access to on the site.

661
00:46:09.015 --> 00:46:10.795
And you can create a beautiful experience,

662
00:46:11.175 --> 00:46:14.680
depending on the membership plan, with these simple things.

663
00:46:14.680 --> 00:46:17.960
Obviously, you change the images, titles, and button links, but,

664
00:46:18.600 --> 00:46:19.740
all within reach.

665
00:46:20.920 --> 00:46:23.740
Okay. Let's see who else has their hand up here.

666
00:46:24.215 --> 00:46:26.855
So Eduardo typed in a great question.

667
00:46:26.855 --> 00:46:35.115
I know this doesn't apply to everyone, but I know there are some, website owners out there who have done this and choose to run their finances this way.

668
00:46:35.415 --> 00:46:39.420
He wanted to know if he doesn't want to request

669
00:46:39.800 --> 00:46:47.640
new member sign ups, to input a credit card for a premium plan and instead have them do a bank transfer or something like that.

670
00:46:47.640 --> 00:46:58.535
How can he still let them sign up and just be inactive until he receives that bank transfer wire, whatever it may be, and then he goes in there and into the admin area and then marks them active?

671
00:46:58.595 --> 00:47:00.695
Sure. Sure. So this is a pretty common question.

672
00:47:01.075 --> 00:47:04.800
Let's say someone pays you cash, you meet at a coffee shop, or they mail you a check.

673
00:47:05.440 --> 00:47:07.940
Obviously basically, those are off-site transactions,

674
00:47:09.120 --> 00:47:13.220
with no credit card on file. So you're talking about an ACH transfer.

675
00:47:13.680 --> 00:47:15.940
I'm gonna share this article in the chat.

676
00:47:16.400 --> 00:47:22.265
Basically, in his case, what he can do is and I'm assuming that's for a one time payment,

677
00:47:22.645 --> 00:47:27.065
if they're gonna be sending an ACH. So so here's here's here's what what we can do.

678
00:47:27.125 --> 00:47:29.065
He can create a membership level,

679
00:47:30.005 --> 00:47:31.545
and he can call the membership

680
00:47:32.085 --> 00:47:32.585
plan

681
00:47:33.685 --> 00:47:34.665
premium plan

682
00:47:36.839 --> 00:47:38.299
and call it pending.

683
00:47:39.079 --> 00:47:40.299
And it can be free

684
00:47:40.760 --> 00:47:41.900
and he can explain

685
00:47:42.440 --> 00:47:45.960
sign up to our premium plan pending. Pending you send us,

686
00:47:46.519 --> 00:47:47.799
funds via ACH.

687
00:47:47.799 --> 00:47:53.595
After you register here in the thank you email, we'll give you instructions on how to send us the ACH payment.

688
00:47:54.295 --> 00:47:56.795
And then after we receive the payment, we'll

689
00:47:57.255 --> 00:47:59.994
upgrade, we'll change your plan to premium

690
00:48:00.295 --> 00:48:01.115
plan official,

691
00:48:01.895 --> 00:48:03.275
or whatever it is.

692
00:48:04.280 --> 00:48:09.640
So he can create this premium plan pending. It's basically asking to register as a free member.

693
00:48:09.640 --> 00:48:11.580
And what he'll wanna do is,

694
00:48:12.359 --> 00:48:13.980
under the sign up settings,

695
00:48:14.760 --> 00:48:18.940
this is the one you want. After sign up, set account status as

696
00:48:19.405 --> 00:48:21.745
on hold. Requires admin approval.

697
00:48:22.525 --> 00:48:26.685
So you wanna you'll probably want a special sign up email to go to them.

698
00:48:26.685 --> 00:48:33.265
So create a custom email template that will be sent upon signing up to this membership plan with the next steps and instructions.

699
00:48:34.180 --> 00:48:35.560
Set them on hold.

700
00:48:35.860 --> 00:48:39.400
After you receive the payment manually and you can verify it,

701
00:48:39.700 --> 00:48:41.560
then you can go in and change

702
00:48:41.940 --> 00:48:43.540
manually change the user's,

703
00:48:43.860 --> 00:48:47.865
plan from this pending on hold status to an active member.

704
00:48:47.945 --> 00:48:50.285
And maybe change them from the pending plan

705
00:48:50.585 --> 00:48:54.365
to the official premium plan or whatever it may be. So,

706
00:48:54.985 --> 00:48:57.244
create a membership plan, free sign up.

707
00:48:57.865 --> 00:49:02.220
After sign up, set it on hold. And until your conditions are met,

708
00:49:02.619 --> 00:49:07.599
keep them on hold until you make them an active member and you manually change them to an active member.

709
00:49:07.980 --> 00:49:13.200
Okay. We got a few more hands up. Alright. We're gonna move on to Rich, good friend, Rich.

710
00:49:13.260 --> 00:49:16.585
Hey, Jason. How's it going? Good. Good. Good. How are you? Great. Great.

711
00:49:16.585 --> 00:49:18.665
Hey, two comments and a quick question.

712
00:49:19.145 --> 00:49:22.825
First, this idea of the sub and parent account, what's what's a case,

713
00:49:23.625 --> 00:49:26.685
Okay. Scenario situation for that? I always love to use this.

714
00:49:26.985 --> 00:49:27.625
Let's say,

715
00:49:28.610 --> 00:49:29.910
you're a talent agency

716
00:49:30.610 --> 00:49:32.150
and you manage

717
00:49:32.530 --> 00:49:35.910
10 different actors and 10 bands and 10 singers,

718
00:49:36.290 --> 00:49:39.190
and you wanna join a gig website as an example.

719
00:49:39.490 --> 00:49:40.950
So you can have your

720
00:49:41.335 --> 00:49:44.875
talent agency account, but you don't need that one really to be searchable.

721
00:49:45.095 --> 00:49:48.795
But you wanna create profiles for all your talent, the different bands,

722
00:49:49.575 --> 00:49:59.849
or if you're a law firm, the law firm can have a master account, and they wanna create profiles for all the individual lawyers that work at the law firm, but they wanna manage it from one master account.

723
00:50:00.470 --> 00:50:03.369
So this that's just a couple use cases there.

724
00:50:03.510 --> 00:50:06.710
Well, I this I've never even knew this was a feature and option.

725
00:50:06.710 --> 00:50:09.535
This is perfect for us as a podcasters directory

726
00:50:09.915 --> 00:50:13.035
because on the podcasters directory, we've had requests from,

727
00:50:13.755 --> 00:50:16.555
you know, agents representing a handful or of,

728
00:50:17.115 --> 00:50:19.215
guests that they book on podcast.

729
00:50:19.835 --> 00:50:20.335
So

730
00:50:20.715 --> 00:50:21.855
now they can create,

731
00:50:22.430 --> 00:50:26.770
an agency account and then create their guest profiles underneath there. Right?

732
00:50:26.830 --> 00:50:28.770
And then manage all those. Precisely.

733
00:50:29.070 --> 00:50:37.090
So this is this will be premium, obviously, because all their the subaccounts they're creating profiles for, they're gonna get visibility on the site.

734
00:50:37.645 --> 00:50:38.145
Right.

735
00:50:38.205 --> 00:50:45.085
So, again, you can you can choose what the pricing or model will be or or limit how many sub accounts a parent account can create.

736
00:50:45.085 --> 00:50:48.845
But it's called the multi member manager add on, and I just shared a link in the chat.

737
00:50:48.845 --> 00:50:53.250
So if you wanna learn more about that, you certainly can. Yeah. Perfectly. I'm gonna do that.

738
00:50:53.250 --> 00:50:54.130
And then on the,

739
00:50:54.770 --> 00:50:59.830
also, another thing I learned is redirect from login. We've always just had to go to the dashboard.

740
00:51:00.130 --> 00:51:05.030
But I love this idea of, we can redirect to that. And using the, the blocks,

741
00:51:05.410 --> 00:51:06.310
we could have

742
00:51:07.395 --> 00:51:10.615
a tab in there to redirect to their where they can go to their,

743
00:51:11.795 --> 00:51:13.235
their dashboard. Right?

744
00:51:13.235 --> 00:51:23.420
What another block could be for tutorials to teach them about features of the of the site and benefits of the site and all that good good stuff, like a almost a educational kind of page that they land on.

745
00:51:24.520 --> 00:51:27.720
Absolutely. One of the tabs could be upselling your services too.

746
00:51:27.720 --> 00:51:30.520
Let me request request a profile review or something.

747
00:51:30.520 --> 00:51:33.420
Make sure you know, I'm just coming up with examples here, but,

748
00:51:33.960 --> 00:51:38.995
I love the idea of redirecting them to a personal portal page besides Yeah. The dashboard

749
00:51:39.295 --> 00:51:42.915
that you they now, again, you can put custom content on that dashboard,

750
00:51:43.775 --> 00:51:47.395
area, but, again, it's not it's just another option for you to to utilize.

751
00:51:48.255 --> 00:51:48.495
Yeah.

752
00:51:48.495 --> 00:51:54.410
Because if they and then we can manipulate it because every time they go to their login, they're always gonna, by default, end up with their at their dashboard.

753
00:51:54.630 --> 00:51:57.990
But one of the little blocks could be just, you know, clicked to their dashboard.

754
00:51:57.990 --> 00:52:00.010
But the other blocks we can Exactly. Customize

755
00:52:00.630 --> 00:52:02.230
seasonal promotions, that good stuff.

756
00:52:02.230 --> 00:52:06.569
And then finally, my question is actually on the, the cat under categories,

757
00:52:07.775 --> 00:52:09.875
on podcastersdirectory.com.

758
00:52:10.335 --> 00:52:19.475
We allow people just to, browse by categories, which we put the sub subcategories in there, but we can't figure out how to resort so they alphabetize again.

759
00:52:19.640 --> 00:52:24.060
So when you go to the site Yeah. If we go to the site, podcasttrajectory.com,

760
00:52:24.680 --> 00:52:27.820
then if you go to the very bottom, you'll see our categories under the footer.

761
00:52:28.920 --> 00:52:30.940
Categories. Right? Yeah. Under categories.

762
00:52:31.240 --> 00:52:35.115
So we have the main categories and then the sub subcategory. It's like for sports.

763
00:52:35.355 --> 00:52:39.535
So if you if you click on sports with the drop down well yeah.

764
00:52:40.955 --> 00:52:44.875
See, I can't figure out how to put those in alphabetical order. Okay. Okay.

765
00:52:44.875 --> 00:52:47.935
I think that's in the general settings here. Just a moment here.

766
00:52:50.910 --> 00:52:53.010
Default category sort order.

767
00:52:53.390 --> 00:52:54.450
Let's do alphabetical

768
00:52:54.750 --> 00:52:55.490
a to z.

769
00:52:55.790 --> 00:52:57.089
I'm in the general settings,

770
00:52:57.390 --> 00:53:02.589
search settings. Yeah. Default category sort order. Let's see if that fixes it for you. Yeah.

771
00:53:02.589 --> 00:53:07.337
We can see here under sport. This isn't the sub the sub subs are not alphabetized. I mean Right.

772
00:53:07.337 --> 00:53:09.805
Right. In alpha order. Let's let's refresh and see

773
00:53:10.345 --> 00:53:11.885
if that solves that for you.

774
00:53:13.705 --> 00:53:14.605
I'll clear this.

775
00:53:16.265 --> 00:53:19.244
Okay. Now we're now we're in alphabetical order here. Wow.

776
00:53:19.880 --> 00:53:20.380
Genius.

777
00:53:22.520 --> 00:53:25.260
Okay. Our next cup of coffee is on me. Okay.

778
00:53:25.640 --> 00:53:28.860
Alright, Rich. Glad to help you there. You're welcome. Absolutely.

779
00:53:29.640 --> 00:53:33.240
Alright, guys. I think that's a good time, to stop right there.

780
00:53:34.095 --> 00:53:34.595
Fantastic

781
00:53:35.055 --> 00:53:37.775
webinar. Thank you guys so much for joining us today.

782
00:53:37.775 --> 00:53:41.395
If we didn't get to your questions, please join us, in the Facebook group.

783
00:53:41.695 --> 00:53:45.395
We'll have a replay of the webinar up, sometime next week.

784
00:53:46.494 --> 00:53:50.839
And again, if you have questions that we didn't get to, please join us in the Facebook group.

785
00:53:50.839 --> 00:53:55.020
You can head on over to brilliantdirectories.com/facebook

786
00:53:55.720 --> 00:53:58.619
and the next webinar will be in two weeks.

787
00:53:59.079 --> 00:54:05.325
So on behalf of myself, David, and the entire Brilliant Directories family, thank you guys so much for joining us.

788
00:54:05.325 --> 00:54:09.184
It really was an awesome webinar. I will see you guys in two weeks.

789
00:54:09.244 --> 00:54:14.305
Have a wonderful day and a brilliant week. Take care. Stay safe. MaxScope. Bye bye.