WEBVTT 1 00:00:00.399 --> 00:00:05.279 Alright, gang. Let's dive right into it. Welcome to another edition of Webinar Wednesday. 2 00:00:05.279 --> 00:00:08.500 It's fantastic and great to be with everyone here today. 3 00:00:08.559 --> 00:00:12.255 I also see our good friend, Eric, just checked in here. Glad you could make it. 4 00:00:12.495 --> 00:00:17.375 We got a lot of updates to share with you today, so we'll get started and start breezing through these slides here. 5 00:00:17.375 --> 00:00:19.875 If this is your first time joining us, welcome. 6 00:00:19.935 --> 00:00:27.555 I am Jason there on the left, and we're lucky to be joined by David Rockland, the digital strategist here at Brilliant Directories. 7 00:00:28.310 --> 00:00:36.730 Dave, thanks for taking the time to, join us today and, all the extra stuff you do behind the scenes to keep the blog running and the videos, posted online with us. 8 00:00:37.030 --> 00:00:41.505 Absolutely. Glad to be back with everybody for another webinar, number one zero eight. 9 00:00:41.585 --> 00:00:44.885 Really excited to show off some of the new updates our team has pushed recently. 10 00:00:45.665 --> 00:00:54.805 And I always like to mention if you're not part of our Facebook group, it's a great way to keep communications going and discussions going in between webinar Wednesdays. 11 00:00:55.310 --> 00:00:59.550 Take a minute now. You can go to brilliantdirectories.com/Facebook 12 00:00:59.550 --> 00:01:01.489 and click on the blue join button. 13 00:01:01.950 --> 00:01:03.790 All are welcome. I'm in there myself. 14 00:01:03.950 --> 00:01:06.850 There's some amazing discussions, really productive and constructive. 15 00:01:07.325 --> 00:01:09.885 Lots of good feedback. Sometimes we find solutions. 16 00:01:09.885 --> 00:01:12.285 Sometimes we find problems, but we're all in there, 17 00:01:12.605 --> 00:01:14.845 working together to make things better for everyone. 18 00:01:14.845 --> 00:01:18.465 So, take a minute, join us there, and I look forward to seeing you there. 19 00:01:19.005 --> 00:01:23.350 And I do see a lot of, new names and faces there, so welcome to the webinar. 20 00:01:23.810 --> 00:01:32.369 Webinar Wednesday was, created to help answer your questions to kind of, help you discover new features that are built into the platform. 21 00:01:32.369 --> 00:01:33.829 We're pushing new updates, 22 00:01:34.495 --> 00:01:35.555 essentially weekly, 23 00:01:35.935 --> 00:01:37.635 some smaller, some larger updates. 24 00:01:37.935 --> 00:01:43.235 And what we'd like to do is kinda show you how you can leverage some of those newer features to help grow your community faster. 25 00:01:43.615 --> 00:01:46.915 We cover topics such as ways to increase or retain traffic, 26 00:01:47.430 --> 00:01:49.770 converting visitors to members, and my favorite, 27 00:01:50.230 --> 00:01:51.770 improving the website navigation. 28 00:01:52.230 --> 00:02:02.490 A big advocate for a simple clean flow for the website will result in better conversions and pushing visitors and members to the actions you want them to complete on your site. 29 00:02:02.785 --> 00:02:08.485 So if you have questions on any of these topics or anything related on, your membership website, 30 00:02:08.945 --> 00:02:12.485 please save them. We'll do our best to get to as many questions as we can. 31 00:02:13.265 --> 00:02:18.840 Alright. So we do have quite a few, lab updates to share, some bigger, some smaller. 32 00:02:18.840 --> 00:02:25.400 I'll just start going down the list here of these are some of the more noteworthy items out of the updates from the last couple weeks. 33 00:02:25.400 --> 00:02:37.205 The first one on the list here, we do have a a new layout for some of the design settings in your admin area, and I'll just kind of give you a brief brief overview of some of the changes you can see there. 34 00:02:37.985 --> 00:02:43.125 So if you head on over to your dashboard and go to settings and design settings, 35 00:02:44.465 --> 00:02:50.080 what happened was over the last year, we created more and more settings based on what made sense and also feedback, 36 00:02:50.380 --> 00:02:53.580 and a lot of the settings kinda got, you know, jumbled up together. 37 00:02:53.580 --> 00:02:58.540 So we just wanted to better organize some of these settings in modules that make sense. 38 00:02:58.540 --> 00:03:00.700 So I'm not gonna go through through all of them. 39 00:03:00.860 --> 00:03:03.920 All the hits are here, you know, the main website design. 40 00:03:04.195 --> 00:03:12.055 We've also done a better job of trying to group, for example, when there's color settings versus, like, drop downs and and options that you can select. 41 00:03:13.395 --> 00:03:17.015 One of my favorites now, are the member profile pages. 42 00:03:17.310 --> 00:03:23.250 This was jumbled up into another module with the search results and everything, but now it's its own dedicated option. 43 00:03:23.950 --> 00:03:24.850 And most notably, 44 00:03:25.150 --> 00:03:29.730 you can choose things like the profile photo style, circle or standard corners, 45 00:03:30.385 --> 00:03:31.765 how you want the content 46 00:03:32.065 --> 00:03:33.825 displayed on the member's profile page. 47 00:03:33.825 --> 00:03:42.805 Do you want everything in its own tab like the overview tab, their coupons tab, reviews tab, or if you'd like everything to just stream on the page without any tabs. 48 00:03:43.610 --> 00:03:47.530 Let's see what else is noteworthy here. Content boxes and backgrounds. 49 00:03:47.530 --> 00:03:51.290 This was previously called modules, and it had a lot more options in there. 50 00:03:51.290 --> 00:03:53.550 So now we're just calling them content boxes, 51 00:03:54.170 --> 00:03:57.950 and those are just the holders that you'll see in, like, your sidebars and things like that. 52 00:03:58.455 --> 00:04:04.375 So you can choose easily see now, choosing the box background border color, and there is a new one. 53 00:04:04.375 --> 00:04:08.474 There's an option to enable a shadow effect on these boxes. 54 00:04:09.015 --> 00:04:13.170 So you can just turn this on or off, and I'll show you what that does exact. It's pretty cool. 55 00:04:13.170 --> 00:04:16.950 It's very subtle, but it adds a nice little touch if that's what you're looking for. 56 00:04:17.570 --> 00:04:21.510 So we could see a page like this. This does not have the shadow effect 57 00:04:22.130 --> 00:04:23.350 enabled on it, 58 00:04:23.730 --> 00:04:27.615 and I'll just go ahead and go to this page that I have the shadow effect. 59 00:04:27.854 --> 00:04:33.634 So again, it's very subtle, kinda lifts some of these, content boxes a little bit off the page. 60 00:04:33.775 --> 00:04:35.395 Just a little before and after. 61 00:04:36.014 --> 00:04:36.835 That's before. 62 00:04:37.694 --> 00:04:39.555 That's after. Again, very subtle. 63 00:04:39.630 --> 00:04:45.890 It'll just add a little light shadow behind some of these boxes and it just depends what type of aesthetic you're looking for. 64 00:04:47.310 --> 00:04:52.190 Let's see what else is nice. The button colors is good. This used to be a lot of jumbled up things. 65 00:04:52.190 --> 00:04:57.245 It's gonna be the word here, but now you can just easily see, you know, your primary button color success 66 00:04:57.625 --> 00:05:02.125 and really make these button colors match, the theme of your of your branding, 67 00:05:02.505 --> 00:05:03.005 elements. 68 00:05:04.505 --> 00:05:09.965 Home page was really, the catalyst for updating, the design settings. We had a lot of streaming, 69 00:05:10.720 --> 00:05:12.660 content settings for the home page. 70 00:05:13.040 --> 00:05:16.500 You'll find that here under this section enable additional sections. 71 00:05:17.360 --> 00:05:25.074 So we have the the global settings for those sections, how you want your data to display, the hover background and color. 72 00:05:25.455 --> 00:05:32.115 You can choose the the button to use for the read more and the view all buttons, and also some image settings here. 73 00:05:32.655 --> 00:05:34.115 Also the section titles, 74 00:05:34.500 --> 00:05:38.440 this was new that we we, released. You can have it left aligned or centered, 75 00:05:38.820 --> 00:05:46.920 font sizes and things like that, and then of course selecting the additional content blocks you want to stream or cascade down your homepage. 76 00:05:46.980 --> 00:05:48.840 So, this is all new here. 77 00:05:49.335 --> 00:05:55.335 And for the top of the home page, the hero section of the home page, I really like the update that got put. 78 00:05:55.335 --> 00:05:57.195 For example, being able to see, 79 00:05:57.735 --> 00:06:00.475 the main title and the subtitle of the home page. 80 00:06:00.775 --> 00:06:06.310 So we just put things a little more concise and together here in the design settings, 81 00:06:06.930 --> 00:06:10.389 and that is live and available for everyone to experience. 82 00:06:11.650 --> 00:06:12.150 So, 83 00:06:12.530 --> 00:06:15.750 so that was number two was the shadow effect for the content boxes. 84 00:06:15.970 --> 00:06:18.069 This next one, number three on the list, 85 00:06:18.449 --> 00:06:19.190 was actually 86 00:06:19.655 --> 00:06:23.355 a request from the Facebook group. If you want, you can now 87 00:06:23.735 --> 00:06:24.955 in the text editors 88 00:06:25.335 --> 00:06:26.395 enable emojis, 89 00:06:26.775 --> 00:06:27.275 emoticons. 90 00:06:27.735 --> 00:06:31.435 And I'll show you what that is, and you don't have to turn it on for your website. 91 00:06:31.655 --> 00:06:33.595 Since this is a new feature, it's disabled 92 00:06:34.090 --> 00:06:39.389 by default. But if you wanna enable this, you certainly can. You can add a fun element to your site. 93 00:06:40.490 --> 00:06:45.550 It's an advanced setting, and when it is turned on, so you'll see this smiley face here. 94 00:06:45.770 --> 00:06:51.255 And again, it's your choice if you wanna enable it on your site or not. But you can add emojis 95 00:06:52.275 --> 00:06:56.135 into the text editor here. And use it however you want. 96 00:06:56.595 --> 00:06:59.255 And it will be reflected on the front of the site. 97 00:06:59.795 --> 00:07:02.880 So some Halloween ones here, holiday ones, soccer balls. 98 00:07:03.120 --> 00:07:05.460 And the way to enable this is pretty simple. 99 00:07:06.720 --> 00:07:11.860 You can go to your settings and then go to the last option here, advanced settings. 100 00:07:13.440 --> 00:07:17.460 And what's really cool is you could just use the search filter here and just search for emoji. 101 00:07:18.715 --> 00:07:24.414 It should be the only option there, and you can, it'll be off by default, and you can go ahead and toggle that 102 00:07:24.794 --> 00:07:25.115 on. 103 00:07:25.115 --> 00:07:35.800 What's really cool is you have if you have like the private member chat tool where members are sending each other chat messages back and forth, It's really nice now that you can have emojis in there, because they're having a conversation. 104 00:07:35.860 --> 00:07:41.800 It makes more sense than something like posting a a blog article, but, both both methods work great. 105 00:07:42.340 --> 00:07:47.240 Alright. This was also the next one. The fourth one on the list, display sub accounts on parents' 106 00:07:47.635 --> 00:07:49.335 profiles. So if you have the multi 107 00:07:49.635 --> 00:07:53.335 member manager add on where a parent member can create 108 00:07:53.875 --> 00:08:00.135 additional separate profiles that are individually searchable on the site, we'll call those sub accounts, let's say. 109 00:08:00.630 --> 00:08:04.330 Now there is the ability to display a parent's sub accounts 110 00:08:04.790 --> 00:08:07.290 on their profile page in a tab. 111 00:08:07.509 --> 00:08:11.289 So I'll show you what that looks like and where you can enable it as well. 112 00:08:11.830 --> 00:08:15.385 So this just got released. I think they there was one issue that was discovered with it. 113 00:08:15.385 --> 00:08:18.525 It's a team's been notified and they're they're working on it. So, 114 00:08:19.145 --> 00:08:28.285 here is a a parent account, and, we just did a bunch of clones for its sub account, but we'll see here now there is a tab called sub accounts. 115 00:08:28.720 --> 00:08:32.339 And I'll show you where you can edit and change the the name of this if you like. 116 00:08:32.559 --> 00:08:38.100 But basically any child account or subaccount that is part of is under this parent account, 117 00:08:38.480 --> 00:08:42.014 will show here on his in this tab here. 118 00:08:42.014 --> 00:08:58.980 So maybe it's a company, it's talent agency, and then you wanna see all the artists that are listed as have profiles under that parent account, the talent agency, or maybe it's a law firm, and the law firm has individual profiles for for all the lawyers that are part of that law firm, and each lawyer has a individual profile on the site. 119 00:08:58.980 --> 00:09:02.040 So, you know, the parent account is like the main account, 120 00:09:02.420 --> 00:09:08.040 and then, the corresponding sub accounts can be listed here. So, that's really cool. 121 00:09:08.100 --> 00:09:11.860 Let me show you a couple areas in the admin where there are settings for this. 122 00:09:12.260 --> 00:09:18.735 First, how to enable it, and then secondly, where you can control, the tab title here. 123 00:09:19.515 --> 00:09:22.015 So this would be a membership plan setting. 124 00:09:23.675 --> 00:09:30.190 So when you have that add on multi member manager, and I believe this was a premium plan, the guy that we were looking at. 125 00:09:31.930 --> 00:09:35.550 And when you're editing the membership plan, go to post publishing, 126 00:09:36.810 --> 00:09:42.190 and there are options for sub account settings. So first is can this account have sub accounts? 127 00:09:42.625 --> 00:09:44.485 So you want that to set to active. 128 00:09:45.025 --> 00:09:48.625 And then this is the new option here, show sub account tab. 129 00:09:48.625 --> 00:09:53.125 So if the parent account does have corresponding sub accounts underneath it, 130 00:09:53.425 --> 00:09:55.285 the tab will show on the parent's 131 00:09:55.649 --> 00:10:00.850 profile page as mentioned here. So, pretty easy to enable this. It should be pretty cool also. 132 00:10:00.850 --> 00:10:02.069 I think the parent accounts, 133 00:10:02.529 --> 00:10:03.269 would appreciate 134 00:10:03.649 --> 00:10:04.389 in certain, 135 00:10:04.769 --> 00:10:08.230 circumstances seeing their sub accounts listed on their profile page. 136 00:10:08.449 --> 00:10:10.389 Now where to control the tab title? 137 00:10:11.805 --> 00:10:14.944 This would be under edit post settings. 138 00:10:17.805 --> 00:10:19.985 Look for your subaccount's post type. 139 00:10:20.524 --> 00:10:21.904 Go ahead and edit that. 140 00:10:23.245 --> 00:10:26.384 And it's on the profile page design tab here. 141 00:10:26.900 --> 00:10:29.560 And it's the first one here, profile page. So 142 00:10:29.940 --> 00:10:31.400 you can call this 143 00:10:32.020 --> 00:10:35.960 in house Just stick with the lawyer example. Lawyers. Alright. 144 00:10:36.580 --> 00:10:42.525 Let's, and you can also choose the tab order. So you can choose the order of tabs on profile pages. 145 00:10:42.525 --> 00:10:48.465 Fun fact, if you don't know it, by default, it starts on the overview tab, but for all your different post types like 146 00:10:48.845 --> 00:10:51.425 coupons, events, the overview tab, 147 00:10:52.045 --> 00:10:54.065 sub accounts, you can choose what shows 148 00:10:54.410 --> 00:10:57.550 shows first. Let's actually move this to a zero spot. 149 00:10:57.690 --> 00:11:00.570 If there's two items with the zero spot, that's the first spot. 150 00:11:00.810 --> 00:11:03.790 It'll then go alphabetical order, but let's check it out here. 151 00:11:04.970 --> 00:11:07.070 And let's see if it overtakes the overview. 152 00:11:08.855 --> 00:11:13.195 Yep. There we go. So now we can see that's the first spot. It says in house lawyers. 153 00:11:13.495 --> 00:11:17.595 And again, that's really cool. So depending on what the real focus of your site is, maybe, 154 00:11:17.975 --> 00:11:21.915 what's important are the members photo albums or real estate property listings. 155 00:11:22.350 --> 00:11:29.810 You can choose what tabs is open first or starts at the beginning here on the profile pages based on the focus of your website. 156 00:11:30.510 --> 00:11:33.310 Okay. This next one is is super high value, I think. 157 00:11:33.630 --> 00:11:36.275 Most people probably won't use it too much, but, 158 00:11:36.735 --> 00:11:40.415 we even use a similar feature on on the brilliant directories website. 159 00:11:40.415 --> 00:11:44.995 For example, when we say go to brilliantdirectories.com/facebook, 160 00:11:45.295 --> 00:11:51.450 when you go there, it actually redirects to our Facebook group, facebook.com/groupsbrilliantdirectories. 161 00:11:51.910 --> 00:11:54.330 You can now do something similar to that, 162 00:11:55.190 --> 00:11:56.010 in your 163 00:11:56.390 --> 00:12:00.070 on your site, by setting up a three zero one redirect rules. 164 00:12:00.070 --> 00:12:06.375 Three zero one redirect means just if people go to this page on my site, send them to another page. 165 00:12:06.375 --> 00:12:09.435 So before this update, it would only support 166 00:12:09.815 --> 00:12:12.295 sending people to internal links on your website. 167 00:12:12.295 --> 00:12:17.035 So if people go to this page, send them to this page on my website, but now it does support 168 00:12:17.490 --> 00:12:21.110 external URLs as well, and I'll show you exactly how that works. 169 00:12:21.890 --> 00:12:23.650 So again, you don't need to do that too many times. 170 00:12:23.650 --> 00:12:31.750 It's not too often you're sending people to other external sites, but again like the Facebook group example, that's how we're using it for brilliant directories. 171 00:12:32.825 --> 00:12:33.885 So for this, 172 00:12:34.345 --> 00:12:36.685 let's just start at the dashboard again. 173 00:12:38.105 --> 00:12:40.925 So for here, we wanna go to developer tools 174 00:12:42.585 --> 00:12:44.845 and three zero one redirect rules. 175 00:12:47.120 --> 00:12:49.860 So let's create a new rule, new redirect rule. 176 00:12:51.279 --> 00:12:53.220 So, let's say we want 177 00:12:54.240 --> 00:12:56.580 tell people whatever the name of the website is, 178 00:12:57.200 --> 00:12:57.700 Facebook, 179 00:12:58.575 --> 00:13:02.835 you don't need to include the forward slash when you're creating your source URL. Just put, 180 00:13:03.535 --> 00:13:07.315 the first part of it like about contact. You don't need to put a forward slash here. 181 00:13:07.455 --> 00:13:12.355 And then I could put the full URL, like, I want anyone that goes to my site forward slash facebook, 182 00:13:12.950 --> 00:13:17.050 send them to the Brilliant Directories Facebook group on Facebook. So let's save that. 183 00:13:18.150 --> 00:13:18.970 There we go. 184 00:13:19.590 --> 00:13:24.730 Okay. Great. So let's copy we could do a test, but I just wanna copy this URL. 185 00:13:25.190 --> 00:13:26.490 Copy link location. 186 00:13:27.065 --> 00:13:28.105 Let's put it in here. 187 00:13:28.105 --> 00:13:33.325 So this is the sample site, Jason, nineteen cents directory up forward slash Facebook. 188 00:13:33.704 --> 00:13:35.165 And if all goes well, 189 00:13:36.584 --> 00:13:39.360 this should take us to the Facebook group. 190 00:13:40.079 --> 00:13:51.380 So that is now available and again, probably won't use it too much but can come come in handy when you're trying to link people to other places where your brand is, like social media channels. 191 00:13:52.074 --> 00:13:54.415 Alright. This next one is actually super cool. 192 00:13:54.795 --> 00:14:02.815 When members join your site, sometimes you'll select other membership plans that they can upgrade to or change their plan to, and whatnot. 193 00:14:03.274 --> 00:14:05.774 Before now, you could not choose the order 194 00:14:06.129 --> 00:14:09.990 of the upgrade options that they see. So let's say I'm a general 195 00:14:10.370 --> 00:14:13.430 basic user and I can upgrade to three different plans, 196 00:14:13.810 --> 00:14:19.009 it would actually be based on like the search results priority order is how the upgrade options were. 197 00:14:19.009 --> 00:14:21.350 But now, you can do two cool things. 198 00:14:21.635 --> 00:14:34.055 You can choose the order of the membership plans that are available for that member to upgrade to or change their plan to, and you can decide which one will be preselected for them until they wanna toggle or change it. 199 00:14:34.280 --> 00:14:37.080 So let me show you where you can set those things up. 200 00:14:37.080 --> 00:14:40.140 This would be under finance and membership plans. 201 00:14:41.720 --> 00:14:46.860 So let's say a general user, this is a free sign up. Let's edit this. 202 00:14:48.645 --> 00:14:50.245 And the sign up and upgrade, 203 00:14:50.645 --> 00:14:54.985 settings are in the first tab when you're editing a membership plan. If you scroll down a bit, 204 00:14:55.925 --> 00:15:01.625 so these are the available upgrade options or available options to change your plan to. 205 00:15:02.180 --> 00:15:09.079 So in this case I'm selecting that this general user can choose the bronze plan, silver plan, or premium plan. 206 00:15:09.380 --> 00:15:13.940 And you can see the display order here. So it's it's literal, you could just put the number. 207 00:15:13.940 --> 00:15:20.745 I want premium plan to show first, so that's number one, then silver plan, and then bronze plan will be at the very bottom. 208 00:15:21.045 --> 00:15:23.385 And I want premium plan to be preselected. 209 00:15:23.605 --> 00:15:29.065 You can move this and and select it, it'll move around, but I want premium plan to be selected. 210 00:15:29.779 --> 00:15:34.199 Just a note here. So you see this one claim listing. People can't actually 211 00:15:34.500 --> 00:15:39.060 upgrade to membership plans that are set to be claimable listing accounts. 212 00:15:39.060 --> 00:15:41.959 Those are usually where the website owner imports, 213 00:15:42.339 --> 00:15:46.125 some some member data and then sets them as, hey, come and claim this listing. 214 00:15:46.125 --> 00:15:50.305 So the claim listing accounts are not able to be, upgraded to. 215 00:15:50.685 --> 00:15:53.185 So we have these three plans, and I'll save the changes. 216 00:15:56.205 --> 00:15:58.705 And let's go back and log in as 217 00:15:59.060 --> 00:16:00.360 said general user. 218 00:16:01.860 --> 00:16:04.200 We have six general users on this site. 219 00:16:05.300 --> 00:16:07.800 And we'll log in as John Smith here. 220 00:16:09.300 --> 00:16:12.440 So here he is, and there's an upgrade listing button. 221 00:16:14.324 --> 00:16:17.945 And we can see there's premium plan is at the top and preselected, 222 00:16:18.644 --> 00:16:21.385 silver plan is in the middle, and then bronze plan. 223 00:16:21.605 --> 00:16:24.904 Let's actually switch switch those around so we can see the changes. 224 00:16:25.620 --> 00:16:28.040 We'll actually put bronze at the top and preselect 225 00:16:28.420 --> 00:16:30.920 that one. So let's edit the general user account. 226 00:16:35.220 --> 00:16:37.240 Okay. So we'll put bronze first, 227 00:16:38.665 --> 00:16:42.745 number one, premium last, and we'll pre select the bronze plan. 228 00:16:42.745 --> 00:16:44.925 And also don't forget guys, you can have 229 00:16:45.465 --> 00:16:47.645 content above those upgrade options. 230 00:16:47.705 --> 00:16:52.845 So, you know, you could say, you know, all the benefits, you know, upgrade your plan 231 00:16:54.050 --> 00:16:56.790 to get more, you know whatever it might be. 232 00:16:58.050 --> 00:17:03.430 You could put a video here, you could put images here, you could put title text, you could put a bullet list of the benefits, 233 00:17:04.050 --> 00:17:05.109 etcetera etcetera. 234 00:17:05.410 --> 00:17:07.684 So let's just save that right there. 235 00:17:08.385 --> 00:17:15.444 It's just gonna show up as plain text but just to get you guys' juices flowing with the things you can add around your site. 236 00:17:16.304 --> 00:17:19.684 Okay. Great. So it says here upgrade your plan to get more x y z. 237 00:17:19.849 --> 00:17:22.910 And now we could see the bronze plan which happens to be a free plan, 238 00:17:23.290 --> 00:17:24.349 is at the top, 239 00:17:25.050 --> 00:17:30.270 silver plan, and then a premium plan. So you guys have control of this order now. 240 00:17:30.570 --> 00:17:33.470 And, yeah. Excited to see what you guys do with it. 241 00:17:34.405 --> 00:17:38.505 Alright. Next one. In the media manager, you can upload images, 242 00:17:38.805 --> 00:17:40.745 jpeg files, gifs, pngs, 243 00:17:41.205 --> 00:17:42.425 you can upload svgs, 244 00:17:43.365 --> 00:17:44.665 you can upload pdfs. 245 00:17:45.125 --> 00:17:56.380 It is a small limited list just to prevent from malicious files being uploaded and things of that nature, but it does now support Word documents like, dot doc files and also PowerPoint presentations. 246 00:17:56.520 --> 00:17:57.260 So PPT 247 00:17:57.720 --> 00:17:58.780 files or PPTX 248 00:17:59.095 --> 00:18:01.015 and DOCX files as well. 249 00:18:01.015 --> 00:18:05.675 So if you're creating like a lead magnet where you're you're giving an ebook or something, 250 00:18:06.535 --> 00:18:10.235 generally, you would upload the assets to the media manager and then make them 251 00:18:10.615 --> 00:18:15.399 a downloadable link on the thank you page of, of that process. So, 252 00:18:15.700 --> 00:18:19.639 just to let you know, you can upload PDF stock files and PowerPoint presentations. 253 00:18:20.100 --> 00:18:25.399 Well, you always were able to do PDFs, but now, Word docs and PowerPoints in your media manager. 254 00:18:25.804 --> 00:18:27.804 Alright. Small list of items coming soon. 255 00:18:27.804 --> 00:18:31.005 Actually, the listing of the sub accounts on the profiles has been released. 256 00:18:31.005 --> 00:18:33.745 We're just making a few small tweaks there. 257 00:18:34.045 --> 00:18:36.065 The ability to have a public 258 00:18:36.365 --> 00:18:37.265 and a 259 00:18:37.645 --> 00:18:42.590 member logged in header menu, two different menus. I'll show you which one we're referring to. 260 00:18:42.590 --> 00:18:49.330 So we notice when a member logs in, that little menu that was here goes away and it just keeps this kind of account status thing. 261 00:18:49.710 --> 00:18:53.365 You'll actually be able to retain a menu here moving forward if you want. 262 00:18:53.365 --> 00:19:00.184 For example, when someone's logged in, they don't need to see the member login or get listed buttons, but they can have their little account dashboard, 263 00:19:01.205 --> 00:19:05.525 toggle there plus an addition additional menu items if you wanted to have them there. 264 00:19:05.525 --> 00:19:10.100 So that's coming soon, and you could set that only when members happen to be logged in. 265 00:19:10.560 --> 00:19:20.560 Another one really exciting is just going through its final QA is the ability to offer free trial periods without the member having to put a credit card on file, and it'll be your choice. 266 00:19:20.560 --> 00:19:24.985 So currently, you can enable a free trial period if you have the free trial period add on. 267 00:19:25.145 --> 00:19:26.845 You let's say it's fourteen days. 268 00:19:27.304 --> 00:19:27.804 However, 269 00:19:28.265 --> 00:19:37.405 it does require the person to start with putting a credit card on file, and then they will be billed if they don't cancel, prior to the free trial period date ending. 270 00:19:37.810 --> 00:19:38.310 So 271 00:19:38.850 --> 00:19:41.910 two things will happen, if you're not collecting a credit card upfront, 272 00:19:42.290 --> 00:19:54.355 the person will obviously their free trial period expires, and then they'll be past due because they owe the membership fee or due, you know, and they can go ahead and at that point and add a credit card on file from within their member dashboard. 273 00:19:54.735 --> 00:20:03.875 It just depends on the type of flow you're looking for, how much friction you want or how frictionless you want the sign up process to be for members, and that will be in your control. 274 00:20:04.240 --> 00:20:07.679 Another update coming down the line, we did share this in the Facebook group. 275 00:20:07.679 --> 00:20:16.260 When you're editing forms, maybe you're creating a custom form or editing a default form in the admin area, we are working towards providing you a preview 276 00:20:16.725 --> 00:20:19.304 of your changes as you're working on the form. 277 00:20:19.765 --> 00:20:24.025 I have a small example of what that would look like. This is just a test site. 278 00:20:24.325 --> 00:20:28.505 You would work on your form here on the left, and you would be able to see a preview 279 00:20:29.120 --> 00:20:29.760 of it, 280 00:20:30.080 --> 00:20:32.420 here on the right side. So, 281 00:20:32.800 --> 00:20:41.620 rather than going to the front end of your site and and having to refresh the page and see the changes there, our aim here is you'll be able to see a preview of the form 282 00:20:41.925 --> 00:20:44.745 while you're working on it here in the admin area. 283 00:20:46.325 --> 00:20:47.625 Let's see. And 284 00:20:47.925 --> 00:20:54.985 oh, something super cool. We are also working on a new dashboard for you guys. If you have, several 285 00:20:55.490 --> 00:21:01.350 websites with brilliant directories, we are working on an area, a new dashboard area where you can see all your sites, 286 00:21:01.810 --> 00:21:10.555 get a snapshot of the revenue, the member count, and then also we want to provide an area where you can manage all your support tickets in that same place. 287 00:21:10.555 --> 00:21:12.575 I could show you a quick preview of what 288 00:21:13.115 --> 00:21:14.255 that may look like. 289 00:21:15.195 --> 00:21:18.555 Here we go. So this is just a mock up of the direction it's going in. 290 00:21:19.275 --> 00:21:22.095 You'll be able to come here and, see your 291 00:21:22.630 --> 00:21:23.850 your website lists, 292 00:21:24.150 --> 00:21:27.530 what add ons are are enabled, quick links to the live site, 293 00:21:28.070 --> 00:21:29.929 revenue counts, member counts, 294 00:21:30.470 --> 00:21:36.970 your role on the site if you're an owner or a developer, and whatnot, and then links to log into the admin portal 295 00:21:37.275 --> 00:21:39.695 to work on and edit that site. 296 00:21:40.155 --> 00:21:48.335 And what's really cool is right now if you do have multiple sites, a lot of us know that we go into the, this link up here in the top left corner to toggle, 297 00:21:48.715 --> 00:21:53.650 between our sites, but some of us have more than three or four websites, and it can become cumbersome, 298 00:21:54.190 --> 00:21:55.470 clicking through all those sites. 299 00:21:55.470 --> 00:21:59.170 So what we're working on is, this drop down will just provide some metadata 300 00:21:59.710 --> 00:22:04.450 about the current site that you're working on, and then provide a link to view your websites 301 00:22:05.054 --> 00:22:07.235 and take you to this kinda new dashboard 302 00:22:07.615 --> 00:22:11.315 area. So lots of cool things coming down the line here. 303 00:22:11.934 --> 00:22:13.774 And while there were a lot of updates, 304 00:22:14.095 --> 00:22:18.195 this week, we're really excited for the form manager updates. 305 00:22:18.414 --> 00:22:24.950 We wanna make it easier to edit your forms, also see who submitted those forms if you're creating like a landing page for 306 00:22:25.250 --> 00:22:28.950 export those people and the information that was submitted through those forms. 307 00:22:29.170 --> 00:22:33.030 So those are some things that we're really looking forward to, in the coming 308 00:22:33.405 --> 00:22:33.905 weeks. 309 00:22:34.685 --> 00:22:38.045 So what we can do now is we'll pass it on to you guys. 310 00:22:38.045 --> 00:22:44.865 We wanted to spend the rest of the time in this webinar to answer and help you answer questions and help you with your website. 311 00:22:45.420 --> 00:22:47.520 So if you do have questions or need assistance, 312 00:22:47.900 --> 00:22:52.160 we'll use the remaining time to do the best we can, to help you guys out here. 313 00:22:52.620 --> 00:22:53.920 So we did have a question 314 00:22:54.220 --> 00:22:55.680 typed in on YouTube 315 00:22:56.220 --> 00:22:59.465 wanting to know how robust our lead system is. 316 00:22:59.465 --> 00:23:02.925 So maybe we could just give a really brief overview because it is pretty 317 00:23:03.225 --> 00:23:03.725 substantial, 318 00:23:04.425 --> 00:23:05.165 of how 319 00:23:05.465 --> 00:23:07.805 general leads and direct leads work. 320 00:23:08.665 --> 00:23:09.165 Sure. 321 00:23:10.025 --> 00:23:12.685 Good question there on leads. So let's 322 00:23:13.279 --> 00:23:16.580 use, this guy's profile as an example. So 323 00:23:16.960 --> 00:23:20.899 if a visitor comes to the site and they want to contact 324 00:23:21.200 --> 00:23:21.700 a 325 00:23:22.000 --> 00:23:25.059 member directly, that's what we call a direct lead, 326 00:23:25.845 --> 00:23:31.705 And, you know, they can fill out the the form here, and then this lead will be sent to the member. 327 00:23:31.845 --> 00:23:33.625 And depending on how you have 328 00:23:34.005 --> 00:23:36.985 the settings in your back end for this membership plan, 329 00:23:37.285 --> 00:23:40.025 the member can accept the lead for free, 330 00:23:40.360 --> 00:23:41.899 or you can create a paywall, 331 00:23:42.279 --> 00:23:45.720 and the member can pay whatever amount, for this inquiry. 332 00:23:45.720 --> 00:23:51.419 And what's really cool is, they can see, some details. You can choose what fields are public, 333 00:23:51.799 --> 00:23:55.659 to the member so they can get a preview of what they're potentially about to purchase. 334 00:23:56.039 --> 00:23:58.815 And remember, it's just the lead. It's not a guarantee for a job. 335 00:23:58.815 --> 00:24:00.915 So, you know, set the prices accordingly. 336 00:24:00.975 --> 00:24:04.435 But, you know, you might wanna make a preview available of the message, 337 00:24:05.055 --> 00:24:06.035 maybe the location, 338 00:24:06.575 --> 00:24:12.279 but you wanna hide the member's name, email, and phone number which is pretty standard in what it does by default. 339 00:24:12.279 --> 00:24:15.659 Another thing that this system, can do if you have the auto 340 00:24:15.960 --> 00:24:18.299 lead matching add on is 341 00:24:18.600 --> 00:24:20.299 if the person is choosing 342 00:24:20.760 --> 00:24:21.260 categories, 343 00:24:21.960 --> 00:24:23.899 for example, active life tennis, 344 00:24:24.794 --> 00:24:27.054 you can also choose that this lead 345 00:24:27.754 --> 00:24:31.134 will get matched with members that are within the location, 346 00:24:31.674 --> 00:24:32.174 radius, 347 00:24:33.034 --> 00:24:36.254 and match the categories. So a single lead 348 00:24:36.559 --> 00:24:42.740 could be sent to multiple members that match the location and categories requested, and then those members 349 00:24:43.120 --> 00:24:44.660 can, depending on your settings, 350 00:24:45.040 --> 00:24:50.799 purchase the leads if you create a paywall or price for the leads to get the full information or accept them for free. 351 00:24:50.799 --> 00:24:55.455 Again, depending on the settings you have for the membership plans. That's basically in a nutshell, 352 00:24:56.155 --> 00:24:56.955 how it works. 353 00:24:56.955 --> 00:25:06.235 And when a site is really busy and it's getting lots of leads from people in different areas, and it really keeps the members engaged and wanting to come back to your site. 354 00:25:06.235 --> 00:25:07.295 And pro tip, 355 00:25:07.850 --> 00:25:10.270 personally, I think it's okay to have a flexible 356 00:25:11.130 --> 00:25:13.050 refund policy sometimes with leads. 357 00:25:13.050 --> 00:25:25.455 Sometimes members purchase leads and it's really just someone playing on the site and and, you know, they it wasn't it wasn't a genuine lead and they might create a system where you can refund members or or something of the sort, and and then there'll be more 358 00:25:26.255 --> 00:25:30.035 I guess it's a trust thing. They'll have more trust in the website. So, 359 00:25:30.335 --> 00:25:35.075 you wanna keep them paying for leads a long term if that's that's the business model. 360 00:25:35.299 --> 00:25:36.840 Just one other one more example, 361 00:25:37.220 --> 00:25:41.860 you know, let's say you have a website where it makes sense to sell a lead for like $25, 362 00:25:41.860 --> 00:25:45.000 and you sell a lead maybe maximum three or four members. 363 00:25:45.140 --> 00:25:49.640 Oh, you know, one lead could yield a hundred dollars in revenue just as a simple example. 364 00:25:50.135 --> 00:25:52.875 So if you're doing Google ads or Facebook ads, 365 00:25:53.495 --> 00:25:57.195 you can really figure out your return on return on investment, 366 00:25:57.735 --> 00:26:04.715 and figure out an arbitrage strategy where, you spend x amount on ads and you know you're gonna get a certain amount of return on leads, 367 00:26:05.230 --> 00:26:09.970 and then you could scale that model, you know, just just by moving carefully and kind of seeing, 368 00:26:10.350 --> 00:26:14.450 the right way to do things. But all of that is built into the Brilliant Directories platform. 369 00:26:15.470 --> 00:26:18.289 We got a really good friend Olga here. How are you? 370 00:26:18.815 --> 00:26:25.875 Oh, hi. How are you? Good. Good. Oh, first of all, many thanks to to to all BD team, to everybody. 371 00:26:26.575 --> 00:26:31.955 I never knew what kind of gem I'm having in my hand when I started August. 372 00:26:32.015 --> 00:26:33.135 Okay. Thank you so much. 373 00:26:33.135 --> 00:26:38.730 The more I dig The the more I dig into this, the more I understand that I never needed anything 374 00:26:39.190 --> 00:26:41.130 what I was trying to put in before. 375 00:26:41.670 --> 00:26:46.250 Awesome. It's just, you know, I I I can advise everybody. Just take the time. 376 00:26:46.385 --> 00:26:47.285 Read the documentation. 377 00:26:47.585 --> 00:26:48.085 Ask, 378 00:26:48.625 --> 00:26:49.125 questions, 379 00:26:49.985 --> 00:26:51.045 through support tickets. 380 00:26:51.585 --> 00:26:53.925 Watch those wonderful webinars you have. 381 00:26:54.785 --> 00:26:59.519 It's just an amazing software. I'm totally happy. Wow. Blown away. Thank you so much. 382 00:26:59.519 --> 00:27:02.899 That makes us so happy. Thank you. I'll definitely share that with our team here. 383 00:27:04.720 --> 00:27:07.779 And I have two questions, if you don't mind. Like, 384 00:27:08.159 --> 00:27:09.519 the first one is, 385 00:27:09.840 --> 00:27:10.820 about the forms. 386 00:27:11.745 --> 00:27:14.965 I need, to have, like I actually created a number of forms. 387 00:27:15.025 --> 00:27:17.845 Thank God I mastered to to do that already 388 00:27:18.225 --> 00:27:19.045 on my own. 389 00:27:19.425 --> 00:27:19.905 And, 390 00:27:20.545 --> 00:27:21.525 the PDF, 391 00:27:22.625 --> 00:27:25.845 files, like, say, I need somebody to upload a CV. 392 00:27:26.145 --> 00:27:27.000 It seems like, 393 00:27:27.560 --> 00:27:30.620 it's possible only in the membership area. Like, 394 00:27:31.160 --> 00:27:33.900 I was reading the documentation. It's member listings, 395 00:27:34.680 --> 00:27:35.180 form 396 00:27:35.640 --> 00:27:41.740 that can be, cloned to to to make some more forms, but it's not possible to do it on the front end. 397 00:27:42.625 --> 00:27:43.445 Yeah. So 398 00:27:43.825 --> 00:27:45.605 file upload with the forms, 399 00:27:46.785 --> 00:27:50.804 it's been requested. We we just for security, we have not found 400 00:27:51.184 --> 00:27:54.804 the right way to implement that, especially for public visitors 401 00:27:56.130 --> 00:28:01.510 of sites. I know and it's been brought up quite a few times. It's, it's not the first time. 402 00:28:01.570 --> 00:28:09.430 I know in the in the Facebook group, specifically Business Labs, Yakeem Shah from Business Labs has done this numerous times, 403 00:28:10.065 --> 00:28:14.565 for for for BD users. It is is a small customization, but he's done it successfully. 404 00:28:15.904 --> 00:28:18.885 And then you can manage and see all the uploaded files, 405 00:28:19.345 --> 00:28:21.524 in an area in the back end that he creates. 406 00:28:22.420 --> 00:28:25.400 So right now, there isn't a default way to accomplish this. 407 00:28:25.860 --> 00:28:26.740 I do agree with you. 408 00:28:26.740 --> 00:28:36.065 It's it is something that we we should address soon, but there is no default way to do that right now, especially for public visitors who are uploading stuff to the site through forms. 409 00:28:36.845 --> 00:28:38.524 And the second question, 410 00:28:39.005 --> 00:28:42.625 sorry if it sounds stupid. I haven't, you know, worked on, 411 00:28:43.085 --> 00:28:44.784 how leads, are working. 412 00:28:45.164 --> 00:28:46.625 You were just talking about, 413 00:28:47.005 --> 00:28:48.465 how the leads are working. 414 00:28:48.845 --> 00:28:50.044 For example, if, 415 00:28:50.809 --> 00:28:57.070 I have a top top top category. And is there any way that this top top top category gets a priority 416 00:28:57.929 --> 00:28:59.309 on getting those leads? 417 00:28:59.530 --> 00:29:04.350 And say, if they don't want them, they go to to to to to to other businesses. 418 00:29:05.054 --> 00:29:08.195 So the lead distribution is based on the 419 00:29:08.815 --> 00:29:09.315 membership 420 00:29:09.615 --> 00:29:10.115 plans. 421 00:29:10.575 --> 00:29:18.255 The top I mean, if the the a lead gets matched with a top level category when that's what the visitors is asking for. 422 00:29:18.255 --> 00:29:18.755 So 423 00:29:19.650 --> 00:29:22.230 let me show you an example here of this guy's profile. 424 00:29:23.250 --> 00:29:31.030 So a top so if a visitor requests someone in a top level category, the lead will only get matched with people who are part of that top level category. 425 00:29:31.934 --> 00:29:37.715 If you want to give a benefit for certain membership plans that happen to be part of that top level category, 426 00:29:38.495 --> 00:29:42.995 the difference for that comes in the price point. You may want to change the price per lead, 427 00:29:43.615 --> 00:29:48.600 for higher tiered membership plans maybe give them a little more discount than than lower tiered members. 428 00:29:49.140 --> 00:29:54.679 So so a lead is when if a visitor comes this is a top level category active life in this example, 429 00:29:54.980 --> 00:29:56.745 it will only get matched with 430 00:29:57.065 --> 00:30:00.045 members who are active life top level category. 431 00:30:00.505 --> 00:30:01.005 So 432 00:30:01.385 --> 00:30:07.725 that is the way it gets routed, directed to. And can can I control those leads manually? 433 00:30:07.865 --> 00:30:11.700 Say, I get the leads and I decide who I give them to. Yes. 434 00:30:12.080 --> 00:30:16.820 Let me show you. That's actually very good. You know, when we were running our own, 435 00:30:17.200 --> 00:30:18.180 directory websites 436 00:30:18.640 --> 00:30:20.180 a eight, nine years ago, 437 00:30:20.480 --> 00:30:22.740 we would call every lead anyways. 438 00:30:23.545 --> 00:30:27.885 It was more work. We got more information from what the we would verify the information. 439 00:30:28.345 --> 00:30:36.025 We would get more information about the project, and then we would match it with the members, and they paid a premium knowing that we already vetted the lead a little bit. 440 00:30:36.025 --> 00:30:39.780 So little bit more work. I I would prefer to do that, of course. Yeah. Yeah. 441 00:30:39.780 --> 00:30:43.720 So it is a little more work, but, you know, you can explain that value. 442 00:30:44.260 --> 00:30:45.960 So when you go to lead settings, 443 00:30:46.500 --> 00:30:47.720 you can do this under, 444 00:30:49.815 --> 00:30:50.534 auto match. 445 00:30:50.534 --> 00:30:55.274 This is this has the advanced the auto match settings, but it would still work the same for the default actions. 446 00:30:57.335 --> 00:30:58.554 If you what you received, 447 00:30:59.095 --> 00:31:06.350 direct leads, you could just set this so this is direct leads if it get the person gets contacted through their profile page, set that to 448 00:31:06.650 --> 00:31:07.370 no. Mhmm. 449 00:31:07.610 --> 00:31:12.510 Indirect leads like if you create a landing page where people are filling out that get matched form, 450 00:31:13.130 --> 00:31:14.350 set that to no. 451 00:31:14.890 --> 00:31:22.975 So nobody will receive any automated leads, and what you can do is then when you receive leads, go ahead and manually match them with members, 452 00:31:23.835 --> 00:31:28.255 as they come in. But nobody will receive leads as leads come in automatically. 453 00:31:28.395 --> 00:31:29.455 No one will get notifications 454 00:31:29.755 --> 00:31:31.650 if those two are set to off. 455 00:31:31.730 --> 00:31:36.070 This will basically be full manual matching when both of these are set to no. 456 00:31:37.010 --> 00:31:40.390 Okay. That's that's perfect. Yeah. That that that that that makes it easy. 457 00:31:41.170 --> 00:31:45.350 Even if you had the system in place, most probably I would that's what I would have done because 458 00:31:45.810 --> 00:31:46.310 the, 459 00:31:47.735 --> 00:31:54.775 the the the structure of my business, it's actually it's better for clients, and it's a lot more money for me if I do it this way. 460 00:31:54.775 --> 00:31:57.355 Okay. And then, yeah, once the lead comes in, 461 00:31:57.895 --> 00:32:00.235 you know, you come here and you click match lead. 462 00:32:00.900 --> 00:32:01.400 And, 463 00:32:01.940 --> 00:32:19.715 you know, and then you can it'll it'll suggest all the matches of people that are within the location radius and have a top level or sublevel category match with the lead, and then you can go ahead and match them as pending, match them as accepted for on their behalf, and and so on here. 464 00:32:19.934 --> 00:32:22.895 Okay? Alright, Olga. And thank you for the for the kind words. 465 00:32:22.895 --> 00:32:25.715 Looking forward to seeing, everything you create with the platform. 466 00:32:26.280 --> 00:32:29.240 Okay. Thank you so much. Thank you. You're welcome. Cheers. Alright. 467 00:32:29.240 --> 00:32:32.140 We have a few more, hands up here. Let's see. 468 00:32:32.840 --> 00:32:36.300 Good friend. Very good friend here, Rich. How you doing, Rich? 469 00:32:36.840 --> 00:32:40.845 Hey, Jason. How's it going? Pretty good. Pretty good. What's your question for us, too? 470 00:32:41.645 --> 00:32:57.660 Not sure if this is a dumb question or not, but I created a kind of a cool, you know, sales page, you know, and I'm just trying to figure out, is there a way to, integrate that or, you know, kinda make that the either the default home page or I can just give you my website and show you the, page I'm talking about. 471 00:32:57.660 --> 00:32:58.160 Sure. 472 00:32:58.700 --> 00:33:00.720 Podcastisdirectory.com. 473 00:33:01.260 --> 00:33:02.140 Okay. And, 474 00:33:02.620 --> 00:33:06.160 what is the web page? Which one is it in your web page builder? 475 00:33:06.595 --> 00:33:07.655 Three easy steps. 476 00:33:08.355 --> 00:33:12.695 Put it probably in three. There we go. It's pretty easy to let's check out the page. 477 00:33:14.355 --> 00:33:27.000 So I'm I I started directing some new prospects there directly just just to eliminate all the confusion on the home page, and And it's I'm getting pretty good conversion on it, but I don't necessarily wanna make that my entire, 478 00:33:27.300 --> 00:33:31.400 you know, land you know, home page. But is there a way when you build a page that you can 479 00:33:31.780 --> 00:33:33.560 integrate it onto the home page? 480 00:33:33.940 --> 00:33:36.045 How do I is there a way I can put these 481 00:33:36.845 --> 00:33:40.525 buttons and stuff? Yeah. Yeah. So I see you're using custom home page content. 482 00:33:40.525 --> 00:33:42.145 So if you go to design settings, 483 00:33:43.885 --> 00:33:47.885 what you can do is you can you can hide this hero section. Right? 484 00:33:47.885 --> 00:33:52.260 Just just whatever you're gonna put up here, do it in the custom web page like you did there. 485 00:33:52.640 --> 00:33:54.020 So what you can do is, 486 00:33:54.480 --> 00:33:56.100 go to your design settings. 487 00:33:58.080 --> 00:33:59.540 So go to home page 488 00:34:00.080 --> 00:34:05.125 and Great. It's under, like the call to action or whatever. One of the options here, 489 00:34:05.505 --> 00:34:10.385 it's it's hide options. You can just hide the entire hero section. Let me just do that real quick. 490 00:34:10.385 --> 00:34:14.885 Okay? Yeah. Go ahead. Yeah. I'll I'll duplicate this so I can resave it correctly. 491 00:34:15.185 --> 00:34:16.804 Alright. So let's just save that. 492 00:34:18.750 --> 00:34:22.450 And I'll just I'll duplicate this tab so we can compare them. 493 00:34:22.830 --> 00:34:28.290 So that'll eliminate all that section. Right. And then I can insert it in what I created. Okay? 494 00:34:28.590 --> 00:34:30.690 Exact so, like, that this stuff is gone. 495 00:34:31.034 --> 00:34:35.614 So now it's the video that you have on your custom homepage here. Right? 496 00:34:35.674 --> 00:34:40.734 So so just put that landing page that you created. You can go ahead and put those items here, 497 00:34:41.275 --> 00:34:43.114 and and then just work the way down the page. 498 00:34:43.114 --> 00:34:46.014 So what what you have here in your design settings on your homepage 499 00:34:46.520 --> 00:34:47.420 is you have 500 00:34:47.759 --> 00:34:48.259 the, 501 00:34:48.839 --> 00:34:49.719 content to display. 502 00:34:49.719 --> 00:34:54.359 So your section one, you've you've you've disabled the the hero section, so that's gone. 503 00:34:54.359 --> 00:34:56.679 So now it's just gonna start loading from section one. 504 00:34:56.679 --> 00:35:08.755 So in this case, you've set section one to be the custom home page content which you can very well go ahead and make it whatever you put on that custom landing page that you just created with the one two three, and then you can still have all your other 505 00:35:09.134 --> 00:35:11.714 streaming items that you want on your homepage as well. 506 00:35:12.095 --> 00:35:15.000 So you don't have to sacrifice that stuff if you don't want to. 507 00:35:15.400 --> 00:35:17.480 But where where do I actually put that, 508 00:35:18.040 --> 00:35:21.480 that custom home homepage content? Oh, you can click edits. Yeah. 509 00:35:21.480 --> 00:35:25.480 You could edit settings and just put it here. And just Oh, it goes right there. Yeah. 510 00:35:25.480 --> 00:35:29.985 Just put it in here. Just so I I just clone I just clone it over there. Copy it. Okay. Cool. 511 00:35:30.385 --> 00:35:30.885 Exactly. 512 00:35:32.065 --> 00:35:32.385 Yeah. 513 00:35:32.385 --> 00:35:38.885 Just pop it in here, and that and that'll be your custom homepage content or custom content, I guess, at at that point. 514 00:35:39.665 --> 00:35:43.825 Awesome. Okay. Very good, Rich. Thank you. Good questions, sir. Awesome. Appreciate it. Thanks. 515 00:35:43.825 --> 00:35:44.405 You're welcome. 516 00:35:44.750 --> 00:35:46.609 Alright. We got a good friend, Sean, here. 517 00:35:47.309 --> 00:35:51.809 Hi. Can you hear me? We can hear you, Sean. How are you? Thank you very much. 518 00:35:51.950 --> 00:35:53.650 I have a question regarding 519 00:35:53.950 --> 00:35:55.170 the lead cost. 520 00:35:55.630 --> 00:35:59.925 Right now, based on the type of membership we select, the lead is a flat rate. 521 00:36:00.005 --> 00:36:02.645 So if I put the lead for $19.95 522 00:36:02.645 --> 00:36:03.705 or $20. 523 00:36:04.005 --> 00:36:09.145 So it doesn't matter if they're lead generated from Beverly Hills, California or Fargo, North Dakota. 524 00:36:09.685 --> 00:36:15.500 Is it possible that change the price of the lead based on the locations of the lead generated? 525 00:36:15.720 --> 00:36:16.540 So somebody 526 00:36:17.480 --> 00:36:22.860 in more dense urban area pays more for the same lead versus somebody in the 527 00:36:23.320 --> 00:36:23.820 less. 528 00:36:24.280 --> 00:36:25.900 That's that's a good question. 529 00:36:26.520 --> 00:36:30.125 Right now, it's it's a flat fee based on the membership level. 530 00:36:30.745 --> 00:36:31.245 However, 531 00:36:31.865 --> 00:36:34.685 there is one for lead price by category. 532 00:36:35.465 --> 00:36:35.965 So, 533 00:36:36.825 --> 00:36:39.625 if it's like a, let's say a lawyer compared to, 534 00:36:40.750 --> 00:36:45.730 I don't know, a dog walker as an example, maybe they'll you can have a different price for 535 00:36:46.190 --> 00:36:52.365 the lawyer lead, and the price you set for the category will override the membership plans price for a lead. 536 00:36:53.085 --> 00:36:59.005 It is all the attorneys, by the way. So can I select based on it, for example, PI attorney versus, 537 00:36:59.645 --> 00:37:03.665 Yes? The the categories, your you have different attorney categories. 538 00:37:03.965 --> 00:37:04.380 So, 539 00:37:04.859 --> 00:37:09.259 you know, you can set the price for PI versus immigration and, you know, whatever. 540 00:37:09.259 --> 00:37:15.759 What you can set the price per category. Maybe I can show you an example. It's handleonthelaw.com. 541 00:37:15.900 --> 00:37:16.400 Okay. 542 00:37:17.075 --> 00:37:21.634 Do you have the v I this add on, the VIP add on so I can show you that? I I have. 543 00:37:21.634 --> 00:37:23.095 I paid for Alright. 544 00:37:23.555 --> 00:37:29.255 So if you if you have it, then it would be yeah. Here. There's a lead price. So, 545 00:37:30.260 --> 00:37:35.619 like your sub level category accidents and injure just, you know, you could put, you know, 500 or whatever you want. 546 00:37:36.020 --> 00:37:39.880 Bankruptcy, you know, that's probably 2,000 for a lead if you, you know. 547 00:37:40.740 --> 00:37:41.240 So, 548 00:37:41.859 --> 00:37:46.795 I'm just joking. But I I didn't You you can make these whatever whatever you need them to be. 549 00:37:47.415 --> 00:37:49.435 And that person, even declaimable, 550 00:37:49.815 --> 00:37:55.515 the price of the lead, for example, for bankruptcy would be different from the price of the lead for accident. 551 00:37:55.575 --> 00:38:00.060 Am I correct? Correct. So the the the hierarchy the hierarchy is 552 00:38:00.680 --> 00:38:05.980 if if it's a sub like helicopter accident, if you put this for $500 553 00:38:06.040 --> 00:38:11.180 and the sub level is I don't know. Let's just say for example, it was accidents was 100, 554 00:38:12.215 --> 00:38:15.335 they would and it was a helicopter lead. The $500 555 00:38:15.335 --> 00:38:18.695 price would would be there. And then the $100 556 00:38:18.695 --> 00:38:22.395 price, and then if it's just for attorneys, whatever, $10. But, 557 00:38:23.175 --> 00:38:27.589 the more sublevel it is, that's the price that the the member is gonna be shown. 558 00:38:27.589 --> 00:38:30.810 You I didn't know that. Thank you very much. That's it. 559 00:38:31.270 --> 00:38:32.810 You're welcome. Alright. 560 00:38:33.110 --> 00:38:36.810 Alright. A lot of lead questions here today. It's it's good. It was actually the original 561 00:38:37.350 --> 00:38:42.070 purpose that that the platform was built for about ten years ago, and it it went from, 562 00:38:42.390 --> 00:38:43.005 lead distribution to 563 00:38:43.805 --> 00:38:47.265 member directory, and it's evolved since then. So very interesting. 564 00:38:47.565 --> 00:38:48.065 Okay. 565 00:38:48.605 --> 00:38:53.025 Let's see here. We got a couple more hands up. We got a good friend, Eric. 566 00:38:53.484 --> 00:38:57.345 How's it going, Eric? Good. How's everybody? Good. Good. Thank you for joining. 567 00:38:58.059 --> 00:38:59.359 Yeah. Thanks for the webinar. 568 00:38:59.740 --> 00:39:04.640 So I'm talking to, some possible clients about using the platform, 569 00:39:05.579 --> 00:39:07.359 for a membership website. 570 00:39:07.980 --> 00:39:13.365 And so they had, some requests to try and make it a little bit easier on them for automation, 571 00:39:14.065 --> 00:39:16.484 with their different member levels that they would have. 572 00:39:16.704 --> 00:39:20.885 So I just had a couple questions about some of that stuff when it comes to 573 00:39:21.585 --> 00:39:23.765 membership plans. Absolutely. Fireway. 574 00:39:24.110 --> 00:39:25.390 So number one was, 575 00:39:25.950 --> 00:39:27.970 because I haven't messed with this for a while. 576 00:39:28.350 --> 00:39:36.370 Once somebody has signed up into a level and and just consider all of them, the majority of them paid, they'll all be putting in a credit card. 577 00:39:36.830 --> 00:39:37.810 If they don't 578 00:39:38.285 --> 00:39:38.785 renew 579 00:39:39.085 --> 00:39:39.825 their membership 580 00:39:40.365 --> 00:39:44.945 or if the credit card gets canceled or doesn't go through Right. For example, 581 00:39:45.485 --> 00:39:47.985 will the system or can the system automatically 582 00:39:48.285 --> 00:39:50.065 downgrade them to a different 583 00:39:50.445 --> 00:39:53.025 membership plan? Okay. That's a very good question. 584 00:39:53.330 --> 00:39:56.310 There isn't a feature to downgrade them. However, 585 00:39:56.930 --> 00:40:00.470 this you can turn on a setting that will automatically put their 586 00:40:00.770 --> 00:40:01.910 account on hold 587 00:40:02.210 --> 00:40:07.110 because they have a basically a past due invoice, an outstanding invoice that's due. 588 00:40:07.745 --> 00:40:09.605 So we'll put them on hold. 589 00:40:09.905 --> 00:40:10.965 What I would recommend 590 00:40:11.985 --> 00:40:13.205 for your clients, 591 00:40:14.305 --> 00:40:15.445 is also 592 00:40:16.065 --> 00:40:16.385 to, 593 00:40:17.025 --> 00:40:19.925 to to take advantage of the billing reminder emails. 594 00:40:21.710 --> 00:40:28.369 So this not only notifies the member when they're past due that they should come back and and update their card on file, 595 00:40:28.670 --> 00:40:30.270 but it also cc's you. 596 00:40:30.270 --> 00:40:35.675 It gives you a a daily summary or weekly summary of the admin owner of who's past due. 597 00:40:35.675 --> 00:40:38.655 So you'll get a list of people who have 598 00:40:38.955 --> 00:40:40.875 had their third email reminder. 599 00:40:40.875 --> 00:40:46.635 You know, now it's fifteen days later, and and the the website owner can come and do some bulk action. 600 00:40:46.635 --> 00:40:47.135 So 601 00:40:47.710 --> 00:40:50.930 members who happen to be past due, so I'll just show you an example. 602 00:40:51.390 --> 00:40:53.730 So they can do this from time to time. That's 603 00:40:54.270 --> 00:40:57.950 not mission critical. Maybe they wanna do a couple times a month. You can you can highlight 604 00:40:58.350 --> 00:41:03.285 you can search for members transaction types and look for members who currently have past due 605 00:41:03.684 --> 00:41:07.224 transactions, so their, you know, their payment didn't go through. 606 00:41:07.444 --> 00:41:14.585 And then you can go ahead and do a bulk and and change their for you, change their membership plan here if if putting them on hold isn't enough. 607 00:41:14.964 --> 00:41:19.360 And that's just that's not part of the add on. That's just the stock. That's this is standard. Yeah. 608 00:41:19.360 --> 00:41:20.820 Just just Okay. Identifying 609 00:41:21.120 --> 00:41:26.340 who's past due and then bulk updating their membership plan to be whatever you wanna downgrade them to. 610 00:41:26.800 --> 00:41:27.300 Okay. 611 00:41:27.920 --> 00:41:29.140 And the last thing, 612 00:41:29.440 --> 00:41:29.940 was 613 00:41:30.605 --> 00:41:31.105 overall 614 00:41:31.565 --> 00:41:34.305 security, but is there some some like documentation 615 00:41:34.845 --> 00:41:41.724 I can share with them about, you know, they they say to me we need enterprise security, you know, and I don't know what that means. 616 00:41:41.724 --> 00:41:42.545 Right. Right. 617 00:41:43.005 --> 00:41:43.505 So 618 00:41:44.130 --> 00:41:47.329 would you have some something I can point them to? Yeah. 619 00:41:47.329 --> 00:41:49.970 If you wanna ask that in that's actually a great question for everyone to know. 620 00:41:49.970 --> 00:41:51.750 We do have some stuff in our documentation. 621 00:41:52.529 --> 00:41:56.690 So if you wanna ask in the that that exact question, the Facebook group will approve it. 622 00:41:56.690 --> 00:41:58.210 And what I'd like to do is find 623 00:41:58.835 --> 00:41:59.714 we have a few different things. 624 00:41:59.714 --> 00:42:08.275 Like, there's GDPR, like, privacy stuff for the EU, which is now spreading into California and Canada, very similar, you know, user consent things. 625 00:42:08.275 --> 00:42:09.255 And and also, 626 00:42:09.555 --> 00:42:12.775 like, PCI compliance with the payment processors and how, 627 00:42:13.180 --> 00:42:16.880 passwords are encrypted and things like that. Yeah. All that stuff is done within BD. 628 00:42:17.420 --> 00:42:22.240 So I'll see what what what we have in our documentation, and, I'll reply to it in the Facebook post. 629 00:42:22.780 --> 00:42:25.280 Okay. Great. And one quick last question. 630 00:42:25.625 --> 00:42:29.165 They would use the built in email system that does that it has, 631 00:42:29.625 --> 00:42:32.684 but I know you guys are have been working on the email stuff. 632 00:42:33.385 --> 00:42:35.325 Is there any, you know, plans 633 00:42:35.625 --> 00:42:38.045 to to to have it built in to the regular 634 00:42:39.390 --> 00:42:48.290 licenses to, you know, have a minimal CRM, just some type of like, I can see the emails that were sent, I can see what was responded to, or is that not gonna happen? 635 00:42:48.510 --> 00:42:50.290 That and the form manager because, 636 00:42:51.174 --> 00:43:00.855 like, submitting forms and getting email responses and and also the email newsletters and creating lists, that's stuff that we're gonna be focusing on more, and we've already started in 2021. 637 00:43:00.855 --> 00:43:02.635 So better list management, 638 00:43:03.335 --> 00:43:04.234 and email, 639 00:43:05.500 --> 00:43:07.040 you know, tracking and and, 640 00:43:07.740 --> 00:43:12.300 the the statistics from email campaigns being sent. We do have that data. 641 00:43:12.300 --> 00:43:15.420 We just want to present it in the correct way to you guys. 642 00:43:15.420 --> 00:43:18.560 So, yeah, we are planning on doing that stuff in 2021. 643 00:43:19.065 --> 00:43:24.185 Okay. Well, thanks for your time. Have a great, rest of the week. Awesome. Thank you, Eric. Alright. 644 00:43:24.185 --> 00:43:24.585 And, 645 00:43:25.145 --> 00:43:29.305 we got Jeff here. Take your question here, Jeff. I know you've had your hand up for quite a while. 646 00:43:29.305 --> 00:43:30.365 How are you doing, Jeff? 647 00:43:30.744 --> 00:43:31.500 Good. Thanks. 648 00:43:31.900 --> 00:43:37.840 Alright. Listen, congratulations on the new UI. I think it's looking a lot cleaner and sharper. 649 00:43:38.060 --> 00:43:39.360 Thank you. Thank you. 650 00:43:39.740 --> 00:43:41.680 One thing when you do the website 651 00:43:42.140 --> 00:43:47.954 dashboard at the top for all the websites, can you include information about the account with BD? 652 00:43:48.575 --> 00:43:49.055 Yes. 653 00:43:49.535 --> 00:43:51.954 And when when that's due and and what's, 654 00:43:52.655 --> 00:43:55.775 what other add ons you've got? Yeah. They did. Yes. Yes. 655 00:43:55.775 --> 00:44:01.055 So it'll say the next step coming when when it was started, the payment history, and the upcoming payment. 656 00:44:01.055 --> 00:44:03.870 That is that's that will be the creme de la creme. 657 00:44:05.050 --> 00:44:06.510 Now another quick question. 658 00:44:07.050 --> 00:44:09.290 Was there anything in the future looking at, 659 00:44:09.770 --> 00:44:10.590 more efficient, 660 00:44:11.690 --> 00:44:13.870 image formatting like web p 661 00:44:14.330 --> 00:44:17.605 or something like that? Yeah. So the few things. 662 00:44:17.605 --> 00:44:22.744 Right now, we are working on we wanna get that Google page speed up on on default sites, 663 00:44:23.045 --> 00:44:27.464 on on everyone's sites. So couple things we're doing right now with regards to that in general. 664 00:44:27.970 --> 00:44:35.670 We're optimizing JavaScript usage and how they load across the page, and also time to first byte for the initial ping to the servers. 665 00:44:36.210 --> 00:44:39.110 So that'll help with, page speeds and loading times. 666 00:44:39.410 --> 00:44:44.665 And then perhaps now that it has gained popularity, about a year or two ago, it was more experimental, 667 00:44:45.045 --> 00:44:47.705 but now it's becoming more mainstream and it's recommended 668 00:44:48.165 --> 00:44:50.505 the web p format for images. 669 00:44:51.125 --> 00:44:54.165 We don't have it yet on the on the exact road map. 670 00:44:54.165 --> 00:44:57.545 They are working on, like, the JavaScript usage and and those type of resources. 671 00:44:58.070 --> 00:45:01.130 But probably after that's in a good place, next in line, 672 00:45:01.430 --> 00:45:01.930 maybe 673 00:45:02.310 --> 00:45:06.390 image compression and and utilizing, some of those lighter images on the page as well. 674 00:45:06.390 --> 00:45:07.670 So I think eventually 675 00:45:08.070 --> 00:45:10.150 yeah. As it gains more popularity and and, 676 00:45:10.885 --> 00:45:12.245 it just seems totally obvious. 677 00:45:12.245 --> 00:45:17.625 I mean, it's already going that direction, but once we have a few more ducks in a row, that would probably be next on the list. 678 00:45:17.845 --> 00:45:22.965 Excellent. Thank you very much. It's all this is a fantastic site. Alright. Absolutely brilliant. 679 00:45:22.965 --> 00:45:26.185 Awesome, Jeff. Great to hear from you too. Thank you so much for joining the webinar. 680 00:45:26.650 --> 00:45:31.050 Alright, guys. We are past our time here. It was tons of fun, lots of fun. 681 00:45:31.050 --> 00:45:35.210 If we didn't get to your questions, please join us in the Facebook group. 682 00:45:35.450 --> 00:45:39.470 You can head on over to brilliantdirectories.com/Facebook. 683 00:45:39.850 --> 00:45:44.125 The next webinar is in two weeks. And on behalf of myself, 684 00:45:44.505 --> 00:45:48.905 David, and the entire Brilliant Directories family here, thank you so much for joining the webinar. 685 00:45:48.905 --> 00:45:52.665 It's been awesome. And I look forward to seeing you in the next one in two weeks. 686 00:45:52.665 --> 00:45:56.045 So have a great day and a brilliant week. Take care, guys.