WEBVTT 1 00:00:00.160 --> 00:00:04.640 Alright, guys. Let's dive right into it. Welcome to another edition of Webinar Wednesday. 2 00:00:04.640 --> 00:00:07.700 It is really great to be with everyone here today. 3 00:00:08.000 --> 00:00:09.460 We've got a lot to cover. 4 00:00:09.840 --> 00:00:12.900 If this is your first time joining us, welcome. I'm Jason 5 00:00:13.200 --> 00:00:19.035 there on the left, and we're lucky to be joined by David Rockland, the digital strategist here at Brilliant Directories. 6 00:00:19.495 --> 00:00:21.995 David, thank you so much for, joining us today. 7 00:00:22.455 --> 00:00:26.855 Hey, everybody. Glad to be back with you for webinar Wednesday number 110. 8 00:00:27.095 --> 00:00:32.549 We got a great tip of the week coming up that should hopefully get, some of the creative juices flowing for all you guys. 9 00:00:32.850 --> 00:00:33.090 Alright. 10 00:00:33.090 --> 00:00:41.590 And I always like to mention, just quickly, if you're not already part of our Facebook group, it's a great way to keep the conversations going in between webinar Wednesdays. 11 00:00:41.970 --> 00:00:45.855 You can head on over to brilliantdirectories.com/facebook. 12 00:00:45.855 --> 00:00:47.235 It's a great place to, 13 00:00:47.614 --> 00:00:49.954 get feedback on your website, ask questions, 14 00:00:50.335 --> 00:00:51.875 really constructive and productive, 15 00:00:52.254 --> 00:00:57.135 discussions in there. So, if you're not already a part of that group, we do invite you to join. 16 00:00:57.135 --> 00:01:00.550 Just go to brilliantdirectories.com/facebook. 17 00:01:01.410 --> 00:01:05.670 And for those of you joining us for the first time, welcome. Welcome to the BD family. 18 00:01:05.810 --> 00:01:07.590 A little bit about webinar Wednesday, 19 00:01:07.970 --> 00:01:13.990 it really is a time and place where we can not only show you some of the new built in features in the platform, 20 00:01:14.365 --> 00:01:18.305 but highlight some of the more noteworthy features that can help you grow your community. 21 00:01:18.765 --> 00:01:22.225 Some things that we like to, talk about are how to increase traffic, 22 00:01:22.925 --> 00:01:27.185 converting visitors to members is our big topics that we talk about in Webinar Wednesdays. 23 00:01:27.650 --> 00:01:31.750 And one of my favorites is improving and simplifying your website's flow and navigation. 24 00:01:32.370 --> 00:01:37.090 So if you have any questions on these topics or anything about your BD site, please save them. 25 00:01:37.090 --> 00:01:39.190 We will do our best to get to as many questions 26 00:01:39.650 --> 00:01:41.350 as possible in this webinar. 27 00:01:42.165 --> 00:01:48.425 Alright. We do have quite a few, BD Lab updates, to share. The team is always working 28 00:01:48.805 --> 00:01:49.305 tirelessly. 29 00:01:49.685 --> 00:01:55.865 Shout out to the BD Dev team and the support team. And also to you guys, your feedback and your 30 00:01:56.280 --> 00:02:00.540 suggestions, feature suggestions are really are what pushing the new features in the platform. 31 00:02:00.600 --> 00:02:01.980 So thank you to you guys. 32 00:02:02.600 --> 00:02:04.520 Some new changes I'd like to cover. 33 00:02:04.920 --> 00:02:09.884 The form manager has undergone a small overhaul, and there are still a few more things 34 00:02:10.364 --> 00:02:13.584 coming down, the pipeline for the form manager. 35 00:02:14.125 --> 00:02:16.924 Most notably, now there is a form preview. 36 00:02:16.924 --> 00:02:19.665 When you do save your changes, you can get a quick preview 37 00:02:20.045 --> 00:02:24.890 of the form you just saved. And also there's a keyword filter when you're editing a form. 38 00:02:24.890 --> 00:02:33.790 So if you're looking for a specific form field, you know, you can find it a bit quicker here, and I'll show you some of these form updates now in the admin area. 39 00:02:34.985 --> 00:02:40.765 So, here we are in the dashboard and these updates are in the form manager section. 40 00:02:42.424 --> 00:02:46.284 And actually in a previous webinar, we did talk about exit surveys. 41 00:02:46.745 --> 00:02:49.165 I'll go ahead and I will edit this form here. 42 00:02:50.010 --> 00:02:55.610 It was a custom survey we created for members who are potentially canceling, but a few things we can see right off the bat. 43 00:02:55.769 --> 00:03:01.549 We can see right on the right there, there is a preview of the form which is basically an extrapolation 44 00:03:01.849 --> 00:03:04.189 of the fields we have on the left side here. 45 00:03:04.665 --> 00:03:12.845 None of the inputs are selectable because it's just a preview, so they they are disabled, but it does show you, kind of what your form looks like. 46 00:03:13.465 --> 00:03:21.000 And there is now a search filter up here, so if you're looking for a field because sometimes forms could be rather long with lots of fields, 47 00:03:21.780 --> 00:03:25.060 let's try to find this field. Why are you thinking about canceling? 48 00:03:25.060 --> 00:03:27.160 So I could just type why are you, 49 00:03:28.420 --> 00:03:31.239 and here it is right here. Here's the multiple choice 50 00:03:31.864 --> 00:03:36.045 radios. Why are you thinking about canceling? So it makes it a little bit easier and quicker to, 51 00:03:36.424 --> 00:03:38.525 find a field and edit it. 52 00:03:39.385 --> 00:03:41.885 And let me just show you the preview. So 53 00:03:42.265 --> 00:03:43.805 let's just change this to canceling 54 00:03:44.520 --> 00:03:45.500 from our website. 55 00:03:46.360 --> 00:03:50.140 So right now, you'll see the updates after you save the changes, 56 00:03:52.200 --> 00:03:53.580 and the page will reload. 57 00:03:54.920 --> 00:03:58.300 So now it says why are you thinking about canceling from our website. 58 00:03:59.084 --> 00:04:08.784 In a phase two, we'll be working on kind of hoping to make this dynamic so as you make changes, but I think in the meantime, this is a good phase one is to just see, the form you're working on here. 59 00:04:09.084 --> 00:04:13.890 And that is the filter. And also up here, you also have a copy short code button. 60 00:04:13.890 --> 00:04:17.190 So if you click that button, you get a pop up copy to clipboard. 61 00:04:17.810 --> 00:04:24.710 What this does is you can go to one of your web pages in in the web page builder if you're creating a custom landing page. 62 00:04:24.770 --> 00:04:28.230 You can copy that to the clipboard and basically what that has copied 63 00:04:28.724 --> 00:04:29.844 is the short code, 64 00:04:30.245 --> 00:04:34.724 for the form. So form equals exit exit survey. This is all I would need to, 65 00:04:35.205 --> 00:04:41.064 input or paste into my web page builder to add this form to a landing page. 66 00:04:41.650 --> 00:04:42.230 So quick, 67 00:04:43.010 --> 00:04:48.230 way to get the short code there. And also there have been some updates to the edit form settings. 68 00:04:50.850 --> 00:04:53.890 The first tab here, some small modifications. Submission settings. 69 00:04:53.890 --> 00:04:56.150 So basically what happens after the form 70 00:04:56.495 --> 00:04:57.155 is submitted. 71 00:04:58.014 --> 00:05:00.014 You can have a a few options here. 72 00:05:00.014 --> 00:05:06.914 You can display some success pop up messages or a simple alert, or you can redirect them to another page. 73 00:05:07.294 --> 00:05:12.810 These other two down here are actually when the member is saving, their information within their member dashboard. 74 00:05:12.870 --> 00:05:15.770 So for landing pages and custom forms we're creating, 75 00:05:16.310 --> 00:05:19.349 these three are probably gonna be the ones that we're gonna focus on. 76 00:05:19.349 --> 00:05:21.530 Of course, what's cool are the email notifications. 77 00:05:22.310 --> 00:05:25.030 You can email the person after they submit the form. 78 00:05:25.030 --> 00:05:31.254 You could say yes or no, and then you can choose a a custom email template that relates to the form that was just filled out. 79 00:05:31.794 --> 00:05:35.974 And what's also cool is you have emails that you can send as admin notifications. 80 00:05:36.115 --> 00:05:38.455 So if you wanna notify you or your staff, 81 00:05:38.914 --> 00:05:40.710 that a form was filled out, 82 00:05:41.110 --> 00:05:44.090 you can enable this and choose a custom template. 83 00:05:44.389 --> 00:05:47.190 You know, this form was filled out and you guys can do actions. 84 00:05:47.190 --> 00:05:50.810 And what's really cool is you can add additional email addresses here 85 00:05:52.710 --> 00:05:53.849 that can be notified. 86 00:05:54.045 --> 00:06:01.505 So if you have staff members or team members, who should also be notified when maybe this application or event registration form is filled out, 87 00:06:01.885 --> 00:06:04.385 you can enter those email addresses here. 88 00:06:04.845 --> 00:06:08.213 And then for developers out there, don't need to get into, all this but there are some advanced developer, tools and settings here. 89 00:06:08.213 --> 00:06:08.865 But most of the time, 90% of us won't need 90 00:06:11.420 --> 00:06:15.200 tools and settings here. But most of the time, 90% of us won't need to, worry about these. 91 00:06:16.140 --> 00:06:24.160 So good stuff with the form previewer and, more stuff with forms coming soon just to kind of make the workflows in the UI even a bit more improved. 92 00:06:25.415 --> 00:06:27.975 Okay. Last webinar, we announced some big news. 93 00:06:27.975 --> 00:06:31.275 The community comments add on is available for everyone. 94 00:06:31.815 --> 00:06:35.835 And in addition to that, we had released a new post type called discussions. 95 00:06:36.375 --> 00:06:42.230 People are already using that discussions post type and repurposing it as like a questions and answers area on their site. 96 00:06:42.230 --> 00:06:48.010 And with the community comments, people are asking questions and leaving answers, as their comments. 97 00:06:48.390 --> 00:06:52.410 So in the previous webinar, we had released a phase one, but, 98 00:06:52.835 --> 00:07:02.595 we didn't have the streaming option to show your discussions on the homepage just like your other, streaming sections that you have, but now you can have this on the homepage. 99 00:07:02.595 --> 00:07:04.215 Let me show you where that is. 100 00:07:06.449 --> 00:07:11.270 Alright. So actually two things with regards to the, discussions. You can have 101 00:07:11.729 --> 00:07:16.789 a search module for the discussions in the header of the site, top of the site there. 102 00:07:17.090 --> 00:07:19.430 It's right here, discussion search. That will 103 00:07:19.755 --> 00:07:21.675 specifically search the discussions on your site. 104 00:07:21.675 --> 00:07:25.215 If that's a main focus of your site, you may want to add that to your header search. 105 00:07:25.515 --> 00:07:27.675 And on your home page, if you want to stream, 106 00:07:27.995 --> 00:07:29.135 your recent discussions, 107 00:07:29.675 --> 00:07:32.815 you can come down here and under enable additional sections, 108 00:07:33.550 --> 00:07:35.570 select the content you want to display. 109 00:07:36.590 --> 00:07:38.610 And I'll just add a new section here. 110 00:07:39.230 --> 00:07:43.230 And we'll see that streaming discussions is an option here. 111 00:07:43.230 --> 00:07:47.090 So it will work just like everything else. I think the closest existing 112 00:07:47.675 --> 00:07:53.775 host type that that was in the system by default was like the member articles, the the community articles your members would contribute. 113 00:07:54.075 --> 00:07:58.655 So that would most closely resemble what discussions are, but just kinda repurposing, 114 00:07:59.275 --> 00:08:00.210 that to be 115 00:08:00.610 --> 00:08:04.050 specifically for like forum discussions or questions and answer discussions. 116 00:08:04.050 --> 00:08:06.130 So, this is available here for now. 117 00:08:06.130 --> 00:08:10.370 I know Mike in the Facebook group was asking about that earlier this week. Alright. 118 00:08:10.370 --> 00:08:17.685 Next one here with regard to the text editor, you now have an explicit setting where you can choose to hide images 119 00:08:18.305 --> 00:08:19.025 on mobile. 120 00:08:19.025 --> 00:08:25.110 So sometimes when you're building out a landing page, you know, images can take up a lot of space, you may not wanna show those 121 00:08:25.430 --> 00:08:28.969 in the mobile experience. So let me show you where that setting is. 122 00:08:30.629 --> 00:08:33.850 If we go to my content and web page builder, 123 00:08:35.429 --> 00:08:37.610 and I'll actually just create a new page. 124 00:08:39.085 --> 00:08:44.925 And we'll give it a we'll just call it mobile view as the URL as a test. And do the same thing here. 125 00:08:44.925 --> 00:08:48.065 And I'll just drag one of the content blocks here. 126 00:08:48.685 --> 00:08:50.385 Here, text with image right. 127 00:08:50.765 --> 00:08:51.265 So, 128 00:08:51.725 --> 00:08:52.705 here's an image. 129 00:08:53.290 --> 00:08:56.410 And if you don't know about the images, you do have some settings here. 130 00:08:56.410 --> 00:09:01.550 You can choose the size that you want them to be. You can add captions under images. 131 00:09:03.050 --> 00:09:04.110 Turn off captions. 132 00:09:04.410 --> 00:09:06.670 You can link images if you need to. 133 00:09:07.775 --> 00:09:12.115 But this setting here, is under the star icon. It's kinda like specialty, 134 00:09:13.295 --> 00:09:16.275 settings. There is now hide on mobile. 135 00:09:16.975 --> 00:09:21.875 So if we select that and we'll see it stays highlighted here, and I'll go ahead and save the changes. 136 00:09:24.510 --> 00:09:26.210 And we can visit the page. 137 00:09:27.470 --> 00:09:32.770 Okay. Great. So this is the desktop view. I'll toggle on my Firefox browser a mobile view. 138 00:09:34.110 --> 00:09:37.650 A little smaller there, and we can see that it is gone now. 139 00:09:37.905 --> 00:09:48.085 So again, just depending on how important images are to show on very valuable real estate on a mobile device, because people are scrolling, it's not as big as a desktop screen, you can now choose 140 00:09:48.465 --> 00:09:52.725 to hide images on mobile. And if you wanna just remove that, you can just 141 00:09:53.660 --> 00:09:56.079 uncheck it, and it won't be selected anymore. 142 00:09:58.220 --> 00:09:58.540 Alright. 143 00:09:58.540 --> 00:10:06.880 This next one, well, we've just created draggable blocks when you're building your email templates, and actually this the email templates 144 00:10:07.235 --> 00:10:11.955 and newsletters is something are something that things that are gonna get overhauls in the next coming weeks. 145 00:10:11.955 --> 00:10:17.575 This is just the first taste of what's to come. I can show you this here, guys. If we go to, 146 00:10:18.435 --> 00:10:27.069 email templates, and this is more of a convenience just to provide you guys with some pre made blocks when you're building out your email templates to send newsletters and whatnot. 147 00:10:27.690 --> 00:10:31.930 So here's a blank canvas and on the right hand side here, just four simple blocks. 148 00:10:31.930 --> 00:10:33.629 There's text with image right, 149 00:10:33.930 --> 00:10:37.935 and of course, you can swap out the images, with the image you need on your site, 150 00:10:38.415 --> 00:10:39.875 text with image left. 151 00:10:41.135 --> 00:10:44.015 This is a nice one. It's a two column feature list. 152 00:10:44.015 --> 00:10:47.695 So, you know, you can add a two showcase two things there. 153 00:10:47.695 --> 00:10:50.035 You can put two in a row if you needed to. 154 00:10:50.390 --> 00:10:53.450 So you can have, you know, just depending on how you wanna format 155 00:10:53.910 --> 00:10:58.310 your email templates. And then there is, lastly, there's a three column feature list. 156 00:10:58.310 --> 00:11:01.029 I think three is kind of the most we can go on, 157 00:11:01.590 --> 00:11:02.490 on an email. 158 00:11:02.925 --> 00:11:06.705 If you needed to or wanted to, you could always click and add a column. 159 00:11:07.404 --> 00:11:12.445 You can insert column before or after. And then, of course, you can slide them, as needed. 160 00:11:12.445 --> 00:11:14.925 These images are just taking up a little too much space here. 161 00:11:14.925 --> 00:11:18.305 But, this can help make it easier when you're building out your newsletters. 162 00:11:18.970 --> 00:11:22.010 So all you should really need to do in most cases is, 163 00:11:22.410 --> 00:11:26.590 just swap out the title text and images and, paragraph text, 164 00:11:26.970 --> 00:11:29.950 with what you want to say to your community. 165 00:11:31.245 --> 00:11:32.545 So good stuff there. 166 00:11:33.165 --> 00:11:38.065 Some items that are coming soon, some of these are kind of fun. There will be a new design setting. 167 00:11:38.445 --> 00:11:47.140 If you want to have the images in your post like blog post pop up on the screen, and I can actually show you an example of what that would look like. 168 00:11:47.600 --> 00:11:53.540 So it will be a design setting that you can and that you can activate and turn on. 169 00:11:54.000 --> 00:11:55.940 So here's a sample blog post. 170 00:11:56.320 --> 00:11:58.240 And, you know, there's always the feature image. 171 00:11:58.240 --> 00:12:03.295 This is a a puny one, a tiny one, but you might add additional images within your blog posts. 172 00:12:03.295 --> 00:12:05.075 So with this setting enabled, 173 00:12:05.455 --> 00:12:07.315 you can make the images clickable 174 00:12:08.015 --> 00:12:11.235 and it will enlarge them, if they're clicked on. 175 00:12:11.695 --> 00:12:15.510 So that will be a setting coming soon and it will just apply to your posts. 176 00:12:15.590 --> 00:12:24.970 So like blog post, events, jobs, then you just choose it's more of a convenience thing if you wanna make it easier for users to kinda see, images on your in within your posts. 177 00:12:26.150 --> 00:12:27.110 Some more updates. 178 00:12:27.270 --> 00:12:33.105 We are working to improve Google page speed scores and optimizing them for all BD websites. 179 00:12:33.885 --> 00:12:35.885 So you guys wouldn't need to worry about anything. 180 00:12:35.885 --> 00:12:40.365 This will just happen in the background, but we wanna help tick the needle on the Google page speed score. 181 00:12:40.365 --> 00:12:43.470 So we're looking at optimizations in the next few weeks. 182 00:12:43.949 --> 00:12:47.170 This one's a pretty big one. The ability to create smart lists 183 00:12:47.550 --> 00:12:53.069 from the records in your forms inbox. And let me show you where what what I'm referring to here. 184 00:12:53.069 --> 00:12:55.730 I don't have an example, but I could show you where that will be. 185 00:12:55.949 --> 00:13:02.555 You guys may be familiar with the ability to create smart lists from your from your member searches and then email them in newsletters, 186 00:13:03.255 --> 00:13:07.435 the specific smart list you create. So if you wanted to create a smart list of your active 187 00:13:07.815 --> 00:13:10.154 California members who joined in December, 188 00:13:10.535 --> 00:13:14.615 you can create a smart list of those of those members of those people. So, 189 00:13:15.029 --> 00:13:16.649 what we're gonna be doing is 190 00:13:17.110 --> 00:13:18.009 having similar 191 00:13:18.470 --> 00:13:21.449 abilities to create smart lists from your forms inbox. 192 00:13:23.190 --> 00:13:31.345 And, you know, what you can do is you can filter by form so people who have all the people who have filled out, for example, your exit survey. 193 00:13:32.365 --> 00:13:34.365 And you can find all these people. 194 00:13:34.365 --> 00:13:40.865 Right now you can export all these inquiries and soon you'll be able to create a saved smart list and then email those people 195 00:13:41.245 --> 00:13:44.705 in the send newsletter area under the email section. 196 00:13:44.765 --> 00:13:54.330 So it's gonna be really cool where you can send segment people and send more targeted newsletters to people who have engaged your site based on, the forms inbox information. 197 00:13:55.590 --> 00:13:57.290 We're also working to improve 198 00:13:57.670 --> 00:14:00.014 the work flow if you're matching leads with your members. 199 00:14:00.014 --> 00:14:03.314 Some people don't use this feature on their BD site, but a lot of people, 200 00:14:03.694 --> 00:14:05.855 their whole business model depends on it. 201 00:14:05.935 --> 00:14:11.134 We're just gonna be improving the UI and the workflow when matching leads, in the admin area. 202 00:14:11.134 --> 00:14:12.355 I have a small screenshot, 203 00:14:13.050 --> 00:14:14.830 of what it's going to look like. 204 00:14:15.450 --> 00:14:18.090 It's just gonna be a little more compact, a little more streamlined. 205 00:14:18.090 --> 00:14:28.670 Right now, it's a little cluttered and bulky, so this should make it easier to find your information and also find suggested matches, for a specific lead, that comes through your system. 206 00:14:30.625 --> 00:14:40.464 And as I mentioned, better UI to create newsletters and view statistics, and eventually we wanna go to creating smart list based on email newsletter statistics. 207 00:14:40.464 --> 00:14:47.250 So if you want to create a safe smart list of people who opened or clicked on a link in one of your newsletters, 208 00:14:47.870 --> 00:14:50.350 that is the direction, that we're going in. 209 00:14:50.350 --> 00:14:54.735 I'd say we're a couple months out from that happening, but that is the direction that we're headed in. 210 00:14:54.815 --> 00:14:58.995 And, of course, just ongoing updates to the admin area as well. 211 00:14:59.535 --> 00:15:03.635 So, this is just in the last two weeks, but the team is certainly busy, 212 00:15:04.175 --> 00:15:09.315 making updates to these. Let's move on to the tip of the week. David and I were powwowing, 213 00:15:09.695 --> 00:15:13.070 earlier today on some topics, and we both landed 214 00:15:13.610 --> 00:15:18.029 on some kind of, topic about how to encourage your members to contribute, 215 00:15:18.490 --> 00:15:19.690 content to your site. 216 00:15:19.690 --> 00:15:25.345 And if it's okay with you, if I pass it over to you, David, you came up with a really, clever topic for today. 217 00:15:25.345 --> 00:15:28.405 How to turn your regular members into top contributors, 218 00:15:28.865 --> 00:15:30.145 to the website. Yeah. 219 00:15:30.145 --> 00:15:38.085 You know, some of the previous tips of the weeks that that we've done, we've covered a lot about the member sign up process, reducing friction, 220 00:15:38.640 --> 00:15:39.380 member cancellations 221 00:15:39.680 --> 00:15:40.180 also. 222 00:15:40.560 --> 00:15:46.820 So we figured, we would do a tip of the week that would touch a little bit on how to encourage some engagement 223 00:15:47.280 --> 00:15:50.880 with your members and, and help to retain them as well. 224 00:15:50.880 --> 00:15:55.595 So what we'll be touching on in this tip of the week should give you a little bit of, 225 00:15:56.055 --> 00:15:58.875 creative juices, for your specific website 226 00:15:59.415 --> 00:16:04.315 and help you to, really turn your membership directory into a, 227 00:16:04.775 --> 00:16:05.835 content powerhouse. 228 00:16:06.810 --> 00:16:07.310 So 229 00:16:07.770 --> 00:16:12.270 let's first discuss why your members should contribute content to your website. 230 00:16:12.410 --> 00:16:23.115 Sure, most of you know by now that, when you're setting up your membership plans, you can configure settings to allow your members to publish certain types of posts on your website. 231 00:16:23.255 --> 00:16:29.755 A lot of the times, you know, for general accounts, you probably don't want them publishing any content on your site, but for some of your premium members, 232 00:16:30.135 --> 00:16:32.155 you might want to allow them that option. 233 00:16:32.880 --> 00:16:37.380 So why should you let your members contribute content to your site? 234 00:16:37.600 --> 00:16:40.260 First reason is that it will increase engagement 235 00:16:40.640 --> 00:16:45.780 as well as consumption on your site, and higher engagement can lead to greater member retention. 236 00:16:46.285 --> 00:16:52.305 We've already got the members registered on our site, but we wanna make sure we keep them engaged and keep them active. 237 00:16:52.445 --> 00:16:55.185 That way, we can retain them as a member long term. 238 00:16:55.405 --> 00:17:06.290 We don't want to have them sign up and then kind of just leave them out on their own where eventually they might end up canceling if they're not getting continuous value out of our site. 239 00:17:06.290 --> 00:17:10.790 So by allowing them to contribute, not only one will it allow other members 240 00:17:11.170 --> 00:17:13.510 to have more content to consume, 241 00:17:14.050 --> 00:17:16.795 but the members that are contributing content 242 00:17:17.415 --> 00:17:19.035 should have higher engagement 243 00:17:19.335 --> 00:17:21.675 and we should be able to retain them a little bit better. 244 00:17:21.974 --> 00:17:25.035 Secondly, it will provide increased value to our community, 245 00:17:25.734 --> 00:17:30.880 by providing them with additional information and content that they can't get from other sources. 246 00:17:31.260 --> 00:17:33.200 So if we're already providing 247 00:17:33.900 --> 00:17:35.360 content to our members 248 00:17:35.980 --> 00:17:36.720 by ourselves, 249 00:17:37.340 --> 00:17:41.440 we can kind of supplement our unique content with unique content 250 00:17:41.820 --> 00:17:44.875 from the members in our community as well. 251 00:17:45.335 --> 00:17:49.035 Third is that, it can provide improved results for our members. 252 00:17:49.255 --> 00:17:52.475 It can increase the chances that they'll get a positive outcome 253 00:17:52.855 --> 00:17:53.915 out of our website, 254 00:17:54.535 --> 00:17:59.675 and they'll reward us with their loyalty. Again, this goes back to a member retention. 255 00:18:00.270 --> 00:18:03.010 As long as they're getting something out of our website continuously, 256 00:18:03.790 --> 00:18:05.710 they'll be more than happy to stick with us. 257 00:18:05.710 --> 00:18:10.750 But if they stop getting anything out of our site, then there won't be a reason for them to continue paying for their membership. 258 00:18:10.750 --> 00:18:14.925 So we wanna make sure they're continuously getting value out of what we're providing them. 259 00:18:15.405 --> 00:18:19.185 Fourth one is that it puts less pressure on us to create new content. 260 00:18:19.645 --> 00:18:22.625 Creating content isn't always easy. It takes some time, 261 00:18:23.005 --> 00:18:26.145 especially if you're just getting into, the swing of things. 262 00:18:26.685 --> 00:18:34.780 So by allowing our members to contribute content as well, it kind of helps spread the load a little bit, take some of the pressure off of us. 263 00:18:35.080 --> 00:18:38.860 And of course, you know, when members contribute their own content, 264 00:18:39.320 --> 00:18:43.740 you could always put that through some sort of moderation process as well. You don't necessarily 265 00:18:44.120 --> 00:18:45.820 need to allow them to 266 00:18:46.174 --> 00:18:50.335 just immediately publish content live on your site on their own. 267 00:18:50.495 --> 00:18:57.155 If you want, you can have them submit content to you or just remove the ability for them to publish the content live on your site. 268 00:18:57.294 --> 00:19:00.815 This way, they can at least save whatever content they may be contributing to your site. 269 00:19:00.815 --> 00:19:04.260 They can save it, but then it'll be up to you to moderate them, approve them. 270 00:19:04.260 --> 00:19:10.680 Maybe you want to adjust some grammar or, or just make sure that, that the content's appropriate for your your audience. 271 00:19:11.460 --> 00:19:13.720 And then fifth, probably the most obvious 272 00:19:14.020 --> 00:19:20.425 benefit is that by having our members contribute additional content to our sites, it does improve our website's overall 273 00:19:20.965 --> 00:19:22.665 SEO search engine optimization 274 00:19:23.205 --> 00:19:28.025 by creating more pages for search engines to index and having potentially more opportunities 275 00:19:29.090 --> 00:19:32.150 for new people browsing the Internet to find our website. 276 00:19:32.690 --> 00:19:33.190 So 277 00:19:33.650 --> 00:19:38.470 an important question then is, well, how do we ask our members to actually contribute content 278 00:19:39.090 --> 00:19:39.990 to our website? 279 00:19:40.370 --> 00:19:45.525 There's a lot of ways you could go about this. Doesn't necessarily depend on who your target, 280 00:19:46.145 --> 00:19:51.505 audience is or who you know, what specific niche you're targeting is, but there's there's a few ways you can go about it. 281 00:19:51.505 --> 00:19:57.750 And, you can best judge that for yourself based on who your members are, how they interact with, 282 00:19:58.390 --> 00:20:02.170 with your website, with yourself, and with others in your community. But a few ideas 283 00:20:02.630 --> 00:20:05.610 are that you could send a quarterly email to all of your members 284 00:20:05.990 --> 00:20:07.690 looking for new content contributors. 285 00:20:08.635 --> 00:20:16.235 You could, also, in one of your welcome emails to your new members, you could mention that you're always open to publishing community content. 286 00:20:16.235 --> 00:20:20.655 And so if the new members have any content that they would like to be published 287 00:20:21.275 --> 00:20:21.775 on, 288 00:20:22.235 --> 00:20:22.895 our website, 289 00:20:23.669 --> 00:20:28.169 then feel free to send that our way, and we'll be more than happy to publish it for them. 290 00:20:28.549 --> 00:20:32.649 You could also post a message in your member's dashboard area. 291 00:20:33.029 --> 00:20:35.450 There's an option for the membership plans 292 00:20:36.184 --> 00:20:43.485 where you can put in some custom information and content that will display to members in their dashboard area when they're logging in. 293 00:20:43.625 --> 00:20:45.625 And let's let's take a look at that real quick, David. 294 00:20:45.625 --> 00:20:50.605 I know we've covered this in other webinars, but you can put messages and and information 295 00:20:51.270 --> 00:20:55.850 on the member's dashboard. Let me show you what we're referring to here real quick. 296 00:20:56.310 --> 00:20:58.250 I think this is this is one of the most, 297 00:20:58.630 --> 00:20:59.130 underutilized, 298 00:20:59.990 --> 00:21:03.430 features, but, let's show you guys how to do it since it's pretty important. 299 00:21:03.430 --> 00:21:06.650 So let's log in as a member here. This member is a premium plan 300 00:21:06.995 --> 00:21:07.975 a top contributor. 301 00:21:09.075 --> 00:21:10.295 So we're logged into, 302 00:21:10.915 --> 00:21:13.575 Jason Bourne's dashboard here as an example. 303 00:21:14.275 --> 00:21:19.975 So what you can do is there's an entire section in when you're editing the membership plan called members dashboard. 304 00:21:20.570 --> 00:21:21.930 And if you scroll down, 305 00:21:22.330 --> 00:21:23.230 just past 306 00:21:23.770 --> 00:21:24.430 the settings, 307 00:21:25.130 --> 00:21:28.110 there is an area called custom dashboard content. 308 00:21:29.290 --> 00:21:33.390 And you can you can use a custom widget. Most of us probably just use the text editor, 309 00:21:33.745 --> 00:21:38.325 but we could put any type of information or instructions or messaging here 310 00:21:38.705 --> 00:21:39.205 on 311 00:21:39.505 --> 00:21:44.385 how to best complete your profile or how to engage with the website and get the most out of the website. 312 00:21:44.385 --> 00:21:48.404 So that's a great place to put a welcome message if you haven't already done so. 313 00:21:48.640 --> 00:21:56.320 You can put quick links here to other areas they should visit on your website now they're a member or, things they should do or or can do or publish. 314 00:21:56.320 --> 00:22:03.620 So it's under, custom dashboard content, and just toggle the use text editor option here to start adding welcome messages 315 00:22:04.035 --> 00:22:05.415 or instructions or information 316 00:22:05.795 --> 00:22:07.735 within the members dashboard homepage. 317 00:22:08.995 --> 00:22:13.795 And going along with that, you can also explain to your new members how easy it is to publish content. 318 00:22:13.795 --> 00:22:15.895 You could do this a couple different ways. 319 00:22:15.955 --> 00:22:24.809 Again, you could do it in one of your welcome emails, Maybe you wanna have, like, a how to page on your website where you explain how to how to get the most out of your website and the different, 320 00:22:25.210 --> 00:22:27.470 member benefits that you provide to your members. 321 00:22:27.850 --> 00:22:32.284 Or another option, which, we've also covered in previous webinars 322 00:22:32.664 --> 00:22:35.485 is again utilizing that custom dashboard content. 323 00:22:35.705 --> 00:22:39.865 You could create a little screen share video, really simple, and just embed it there. 324 00:22:39.865 --> 00:22:45.804 That way as soon as members log in, they see a video showing them exactly how to publish content 325 00:22:46.250 --> 00:22:49.550 on the website. So there's a few different ways you could go about that. 326 00:22:50.010 --> 00:22:50.990 And another way, 327 00:22:51.370 --> 00:22:56.190 is by showcasing some of your members who have already contributed content to your website. 328 00:22:56.330 --> 00:22:58.590 You could either feature them or their content, 329 00:22:59.225 --> 00:23:04.605 and that might pique some of your other members' interest, and they might reach out to you and and wonder 330 00:23:04.905 --> 00:23:08.345 how they can get their profiles or their content featured as well. 331 00:23:08.505 --> 00:23:10.105 And you could always put a little footnote, 332 00:23:10.425 --> 00:23:14.670 in some of the members' content as well saying that you're open to, to other 333 00:23:15.150 --> 00:23:19.230 content. And David, just I think we should take one step back for everyone here. 334 00:23:19.230 --> 00:23:23.890 So when your members contribute content, they could do so in a number of different ways. 335 00:23:24.510 --> 00:23:27.710 One of them more likely is publishing posts on your site. 336 00:23:27.710 --> 00:23:32.315 So, you can ask members to publish events, coupons, job listings, 337 00:23:32.855 --> 00:23:33.355 articles. 338 00:23:34.135 --> 00:23:42.154 However, your members might not have events or job listings or don't have time to write long, long form or long winded, articles. 339 00:23:42.900 --> 00:23:44.760 This is kind of why the discussions, 340 00:23:45.380 --> 00:23:46.680 post type was created. 341 00:23:47.060 --> 00:23:52.360 It seems a bit easier to ask your to have your members ask, like, and answer questions. 342 00:23:52.660 --> 00:23:57.640 So have, like, a questions and answers discussion area, especially when you're industry specific, 343 00:23:58.485 --> 00:24:00.665 you know, fellow industry colleagues, 344 00:24:01.525 --> 00:24:05.365 might have questions for each other, and it could be private or public content. 345 00:24:05.365 --> 00:24:07.145 Maybe you have to be a member to, 346 00:24:07.685 --> 00:24:09.065 to view these discussions. 347 00:24:09.685 --> 00:24:14.460 And, also, just take another step back, a lot of people have enabled all the post types on their site. 348 00:24:14.460 --> 00:24:19.280 You you ask, members can publish classifies, job everything I said, like, 10 different things. 349 00:24:19.420 --> 00:24:22.960 Maybe you wanna cut it back to maybe one or two things, 350 00:24:23.395 --> 00:24:26.855 And that way, you can focus and drive your energy towards members 351 00:24:27.155 --> 00:24:28.855 really participating and contributing 352 00:24:29.395 --> 00:24:31.715 one or two different post types to your site. 353 00:24:31.955 --> 00:24:36.054 We'll stick with the discussions example or, maybe photo albums, 354 00:24:36.595 --> 00:24:39.300 and things like that. So if you can also simplify 355 00:24:39.760 --> 00:24:42.580 the type of content you're asking your members to publish, 356 00:24:42.960 --> 00:24:50.900 one, you'll fill up those areas of your site a whole lot faster because now all your members are focusing their energy on adding posts in those channels. 357 00:24:51.455 --> 00:24:52.115 But also, 358 00:24:52.415 --> 00:24:52.975 you'll be 359 00:24:53.535 --> 00:24:55.215 you won't be spreading content thin. 360 00:24:55.215 --> 00:25:00.755 Again, you'll be empowering one post type channel on your site to get filled with content by your members. 361 00:25:01.215 --> 00:25:12.470 And once one of those are going, maybe later on introduce a new post type to your site, maybe unlock events at that point, and then put a do a rush to try to get members to start utilizing the events post type on your site. 362 00:25:12.470 --> 00:25:12.970 So, 363 00:25:13.429 --> 00:25:20.965 the pro tip there is simplify your post type offerings and what you're asking members to publish on your site, especially in the beginning stages. 364 00:25:20.965 --> 00:25:25.865 The more we can focus members on one or two tasks or things we want them to do daily or 365 00:25:26.165 --> 00:25:33.705 weekly on the site, the higher chances that one, those areas will get filled up on your site and and seem seasoned and get populated faster. 366 00:25:34.060 --> 00:25:38.540 But you're really telling your members, like, do this on my site, you know, on on the website. 367 00:25:38.540 --> 00:25:41.600 And you can expect that to get this out of it. So 368 00:25:42.060 --> 00:25:45.760 simplify the the post type offerings that you're making available to your members. 369 00:25:46.264 --> 00:25:50.205 Great tips. And one last thing before we move on to this next slide here 370 00:25:50.505 --> 00:25:53.325 is we did have a previous blog article, 371 00:25:53.705 --> 00:25:57.625 three proven ways to turn your membership website into a content publishing powerhouse. 372 00:25:57.625 --> 00:26:00.205 We'll go ahead and post the link for that in the chat here. 373 00:26:00.460 --> 00:26:03.360 If you wanted just to find some kind of generic, 374 00:26:03.820 --> 00:26:15.135 email templates and a phone script, if you wanted to reach out personally to some of your top members and ask them if they'd like to contribute content to your website, this might help, get some ideas going for you. 375 00:26:15.455 --> 00:26:25.635 Shows how to reach out to potential members, to existing members, and, also, if you wanted to pick up the phone and call some of your top performing members and ask them that way, we've got some ideas there for you. 376 00:26:26.255 --> 00:26:30.975 Hi. Is Bill there? Hi, Bill. This is John calling from localwebsite.com. 377 00:26:30.975 --> 00:26:32.809 So it's all done for you here, David? 378 00:26:33.670 --> 00:26:34.170 Exactly. 379 00:26:35.670 --> 00:26:36.730 Alright. So 380 00:26:37.110 --> 00:26:44.170 now we need to let our members know what they can expect to receive in return if, they do want to contribute content 381 00:26:44.630 --> 00:26:45.530 to our website. 382 00:26:45.815 --> 00:26:52.215 You know, a lot of time our members are just as busy as we are, and so they might not always have the time to dedicate to, 383 00:26:52.535 --> 00:26:55.035 creating content for our website. So, 384 00:26:55.495 --> 00:27:00.475 some benefits and perks that we might be able to offer them would be one, obviously, the greater visibility 385 00:27:01.110 --> 00:27:01.850 and credibility 386 00:27:02.309 --> 00:27:02.809 within, 387 00:27:03.350 --> 00:27:04.570 our target industry, 388 00:27:05.110 --> 00:27:06.650 for the member if they're publishing 389 00:27:07.110 --> 00:27:09.930 high quality and consistent content on our website. 390 00:27:10.550 --> 00:27:17.645 It also has the potential to attract more business or clients to them, assuming they have a business profile on our site. 391 00:27:17.645 --> 00:27:19.904 You know, even something as simple as, 392 00:27:20.524 --> 00:27:21.345 maybe a 393 00:27:21.725 --> 00:27:22.945 yoga focused website. 394 00:27:23.565 --> 00:27:25.424 If we have yoga instructors 395 00:27:25.884 --> 00:27:26.705 or studios 396 00:27:27.005 --> 00:27:29.510 as members on our website, They can publish, 397 00:27:29.970 --> 00:27:30.470 videos, 398 00:27:30.770 --> 00:27:31.270 articles, 399 00:27:31.570 --> 00:27:38.230 yoga tips, and, they can publish all that content on our website, and that can help attract more business to them. 400 00:27:38.290 --> 00:27:48.835 One option is that we can provide these members with a discounted membership rate if we really want to encourage them to publish content and maybe they need a little prodding to help get them going. 401 00:27:49.135 --> 00:27:55.235 Having a discounted membership rate is a great way, to get that going. Another one is recognize 402 00:27:55.535 --> 00:27:56.674 that they're contributing 403 00:27:57.130 --> 00:28:02.330 a lot to our website and to our community by providing them with a top contributor badge on their profile. 404 00:28:02.330 --> 00:28:09.049 We'll touch on this a little bit more later on in the, in the presentation here, but that will be a great way to really show, 405 00:28:09.450 --> 00:28:21.914 website visitors and the rest of our community, the rest of our members, that specific members are really doing a great job contributing to to our community and, and trying to improve the experience for everybody. 406 00:28:22.054 --> 00:28:24.510 Yeah. I think that's between the last slide and this one. 407 00:28:24.590 --> 00:28:27.410 It's basically why should they contribute content, 408 00:28:28.270 --> 00:28:30.850 and participate on your site, and then the benefits, 409 00:28:31.550 --> 00:28:32.990 they can get out of that. 410 00:28:33.390 --> 00:28:35.070 So based on sorry. Let me repeat that. 411 00:28:35.070 --> 00:28:38.850 What to do and what they will get out of it, is what we need to explain 412 00:28:39.175 --> 00:28:41.915 because people respond to motivations, 413 00:28:42.695 --> 00:28:47.995 and incentives. So they don't have to be over the top incentives. Again, just some recognition, 414 00:28:48.375 --> 00:28:51.755 can go a long way within your community. Giving them a top contributor 415 00:28:52.215 --> 00:28:53.115 badge or label, 416 00:28:53.600 --> 00:28:58.980 might be enough to to get a good handful of people to engage and participate more on your site. 417 00:28:59.360 --> 00:29:07.380 And so continuing on with that, let's talk about a few ways that we can actually highlight these top contributors and their contributions to our community. 418 00:29:08.105 --> 00:29:11.085 So the first one would be those member profile badges. 419 00:29:11.545 --> 00:29:14.425 You could repurpose one of them. Let's say, 420 00:29:14.985 --> 00:29:20.100 maybe you wanna repurpose the verified badge as a top contributor badge. You can make your own 421 00:29:20.580 --> 00:29:25.059 unique badge for that, or you can find one online, an icon for it, and upload it. 422 00:29:25.059 --> 00:29:28.600 And then this way, anytime somebody comes to their profile, they'll see that badge, 423 00:29:28.900 --> 00:29:30.600 and they'll see that they're a top contributor. 424 00:29:30.660 --> 00:29:36.455 They can scroll down to the content area on their profile where they can see all the content that they've published on the website. 425 00:29:36.675 --> 00:29:38.375 The other way is that we can highlight, 426 00:29:38.915 --> 00:29:39.735 these contributors 427 00:29:40.035 --> 00:29:41.175 in search results, 428 00:29:41.635 --> 00:29:44.130 with the highlight member results add on. 429 00:29:44.370 --> 00:29:50.530 This is done on a per membership level basis, so maybe you'd want to put all of your top contributors into their own membership plan. 430 00:29:50.530 --> 00:29:54.550 Again, maybe this is a discounted plan specific for top contributors, 431 00:29:54.930 --> 00:29:58.310 as a little reward for contributing so much content to the site. 432 00:29:58.610 --> 00:30:06.035 But with this add on, you could put a little message above their profiles in search results that say top contributor 433 00:30:06.335 --> 00:30:09.475 and put a little box around them so they're highlighted that way. 434 00:30:10.415 --> 00:30:13.475 Another way is that you could feature their posts on your homepage 435 00:30:14.110 --> 00:30:16.429 as well as putting them at the top of search results. 436 00:30:16.429 --> 00:30:20.450 This way, they get more attention than maybe the content that we're publishing, 437 00:30:20.750 --> 00:30:23.789 and maybe you wanna do that for a certain period of time. 438 00:30:23.789 --> 00:30:31.945 Maybe you wanna feature their posts for a week, two weeks, a month, or indefinitely, you know, as long as people are getting use out of them. 439 00:30:32.085 --> 00:30:42.184 And then lastly, you can always link to their content in your newsletters or specifically give them a shout out in your newsletter, just letting the community know that, they've really been 440 00:30:42.485 --> 00:30:43.625 a massive contributor 441 00:30:44.070 --> 00:30:48.730 to the community in the last month or however long it's been since the last newsletter. 442 00:30:49.269 --> 00:30:55.289 And by providing them with a little highlight, a little feature in your newsletter, that might, encourage 443 00:30:55.669 --> 00:31:02.165 other members to start contributing content as well in the hopes that maybe in the next newsletter, you'll feature them. 444 00:31:02.625 --> 00:31:05.205 Yeah. I think in that case, it's like a lead by example. 445 00:31:05.665 --> 00:31:09.285 One member is is getting, you know, showcased because of their participation. 446 00:31:09.505 --> 00:31:14.000 And you can explicitly say, like, want to be featured in our next newsletter. Like, okay. 447 00:31:14.000 --> 00:31:22.580 This is how these are three things you can do to get featured in one of our upcoming newsletters or on the sidebar of our site with a banner ad or something like that. 448 00:31:22.799 --> 00:31:27.779 I think the key here is you can get crafty with this on how you wanna highlight top contributors. 449 00:31:27.840 --> 00:31:28.575 You can even 450 00:31:29.135 --> 00:31:34.914 share them in your social media posts or in your Facebook group if you have one or LinkedIn group if you have one. 451 00:31:35.054 --> 00:31:41.554 So there's lots of ways you can highlight, give shout outs, give props, and things like that to, your top contributors. 452 00:31:42.190 --> 00:31:45.650 The next slide here is let's see a top contributor profile, 453 00:31:46.110 --> 00:31:49.170 and what I'd like to do is actually go to the previous slide 454 00:31:49.550 --> 00:31:55.330 and kind of go step by step and show everyone the examples of what you listed in this previous slide here. 455 00:31:55.895 --> 00:31:59.835 Alright. So, the first one is, use the member profile badges, 456 00:32:00.135 --> 00:32:05.034 to give participating members a unique top contributor badge. So David had mentioned, 457 00:32:05.335 --> 00:32:07.515 oh, you can create an alternate membership 458 00:32:07.909 --> 00:32:10.330 plan, and give the top contributors, 459 00:32:11.110 --> 00:32:12.809 their own specialized badge. 460 00:32:13.429 --> 00:32:18.230 On this demo site here, what I did is let's see if I can put this in some alphabetical order. 461 00:32:18.230 --> 00:32:20.330 So I we had a regular premium plan, 462 00:32:20.685 --> 00:32:24.785 and what I did is I cloned it. I just click use the clone tool. 463 00:32:25.005 --> 00:32:31.185 So everything's the same, the pricing and everything, and I I called it premium plan top contributor. 464 00:32:31.725 --> 00:32:35.265 And what I did on this plan is I used the member badges 465 00:32:35.885 --> 00:32:42.020 add on, and you could do this without add ons as well, but, this makes it really easy, much easier to do it. 466 00:32:42.020 --> 00:32:50.120 So the member listing badges add on allow you to add specialized badges on a per membership level basis, and these badges will show on their profiles. 467 00:32:50.875 --> 00:32:55.535 So if we go to the, premium plan contributor, and let's edit this, 468 00:32:57.355 --> 00:32:59.775 and I believe it's under search visibility 469 00:33:01.595 --> 00:33:05.615 when you have the add on enabled no. I think it's profile page. 470 00:33:06.360 --> 00:33:08.780 Here we go. When you have that add on enabled 471 00:33:09.240 --> 00:33:15.740 you can have a profile page badge, you can have a badge in the search results, let's add one on the profile page here. 472 00:33:16.920 --> 00:33:19.580 We'll do the happy face, that's a that's a fun one. 473 00:33:20.054 --> 00:33:21.995 And we'll go ahead and save the changes. 474 00:33:24.615 --> 00:33:28.475 And I think this is sample member here has the badge. 475 00:33:28.934 --> 00:33:31.890 So we could see here, this member actually has two badges. 476 00:33:32.690 --> 00:33:40.310 One says the membership plan, premium plan top contributor, and then we've the ability to verify members, like, to to and then mark them as verified. 477 00:33:40.370 --> 00:33:44.230 A lot of people repurpose that. And one thing you can repurpose the verified 478 00:33:44.865 --> 00:33:47.585 to is someone being a top contributor. 479 00:33:47.585 --> 00:33:52.485 So in this case, we've assigned a a badge for the membership plan this member is part of, 480 00:33:52.785 --> 00:33:56.405 and then also we've verified them as a top contributor. 481 00:33:56.750 --> 00:34:01.570 And these are just text labels, where I wrote top contributor here, and this member is a top contributor. 482 00:34:02.110 --> 00:34:04.190 Let me actually show you guys where you can edit that. 483 00:34:04.190 --> 00:34:08.050 I think it's worth it, in this conversation we're having here. So first, 484 00:34:08.590 --> 00:34:11.250 we set this member as what we call verified. 485 00:34:11.735 --> 00:34:12.935 So let's go to the, 486 00:34:13.415 --> 00:34:18.715 search members area and show everyone how to manually quote unquote verify a member. 487 00:34:19.574 --> 00:34:21.195 So under quick edit, 488 00:34:23.820 --> 00:34:28.700 under listing settings, for a specific member you're doing quick edit, everyone should have this. 489 00:34:28.700 --> 00:34:30.560 Is this member verified? Yes. 490 00:34:31.260 --> 00:34:32.880 Okay. So now they're verified. 491 00:34:34.540 --> 00:34:42.534 And then what you can do is in your general settings is choose what the icon is going to be when a member is verified. 492 00:34:42.534 --> 00:34:46.074 Again, this is a feature that's available to everyone. So under brand images, 493 00:34:46.855 --> 00:34:47.994 we have this little 494 00:34:48.295 --> 00:34:51.975 ribbon with a seal on it for the verified member icon. 495 00:34:51.975 --> 00:34:55.520 So any any members on the site that I'm gonna set as verified, 496 00:34:56.060 --> 00:34:59.440 they're gonna get this badge on their profile page. 497 00:34:59.740 --> 00:35:03.280 And we also saw here when you hover over it, it says top contributor, 498 00:35:04.060 --> 00:35:05.760 and that's a text label. 499 00:35:06.155 --> 00:35:08.734 So if we go to settings, text labels, 500 00:35:09.915 --> 00:35:11.214 I'll just search for 501 00:35:12.234 --> 00:35:13.135 top contributor. 502 00:35:15.035 --> 00:35:16.655 It used to say verified, 503 00:35:17.435 --> 00:35:18.734 but you can see here, 504 00:35:19.115 --> 00:35:21.055 this is what it says in the search results, 505 00:35:21.440 --> 00:35:24.960 And this is what it says on their profile page when you hover over the badge. 506 00:35:24.960 --> 00:35:28.500 The badge title and the badge content. So in this case, we wrote 507 00:35:28.800 --> 00:35:31.920 top contributor. This member is a top contributor, top contributor. 508 00:35:31.920 --> 00:35:34.420 So we can change this to say like 509 00:35:34.985 --> 00:35:38.025 super all star. Alright. Doesn't have to be verified. 510 00:35:38.025 --> 00:35:40.825 But by default it's it's quote unquote verifying a member. 511 00:35:40.825 --> 00:35:44.845 So now the title is gonna say super all star. Let's take a look at this. 512 00:35:45.785 --> 00:35:48.685 And if we hover over here there it says super all star. 513 00:35:48.990 --> 00:35:52.210 This member is a top contributor. And let's look at the search results here. 514 00:35:54.110 --> 00:35:56.430 We can see here this is what normally says verified. 515 00:35:56.430 --> 00:35:59.550 So if a member is verified they have kinda this green check mark here. 516 00:35:59.550 --> 00:36:03.330 Here it says top contributor because that's still what's showing here. 517 00:36:03.895 --> 00:36:06.795 Top contributor. Let's also change that to super all star 518 00:36:07.495 --> 00:36:08.715 and save the changes. 519 00:36:11.175 --> 00:36:12.555 So again, just repurposing 520 00:36:12.855 --> 00:36:13.515 the verified 521 00:36:14.135 --> 00:36:17.435 tool that's built into the site and just calling it something else. 522 00:36:17.940 --> 00:36:23.000 The next thing here on the list, David mentioned highlighting the contributors in the search results with the highlight 523 00:36:23.300 --> 00:36:28.440 member search results add on. Also, a really cool add on, and we'll show you what that does, guys. 524 00:36:28.980 --> 00:36:31.960 And we can all see what it does. It'll basically wrap 525 00:36:32.845 --> 00:36:35.665 the member the those members of that membership plan, 526 00:36:36.205 --> 00:36:37.025 with a color 527 00:36:37.565 --> 00:36:38.785 in the search results. 528 00:36:39.485 --> 00:36:41.585 So let's see what we've done in this case. 529 00:36:42.045 --> 00:36:43.165 So a couple things. 530 00:36:43.165 --> 00:36:51.000 If you're not gonna wrap them, what you can do is show the members at the top of the search results, and that's done in the search results priority 531 00:36:51.380 --> 00:36:52.500 of the membership plan. 532 00:36:52.500 --> 00:36:59.380 So this is, again, this is more of a crash course on also how to bubble certain members to the top of the search results. 533 00:36:59.380 --> 00:36:59.880 So 534 00:37:00.180 --> 00:37:04.405 the premium plan top contributor, I set the search priority to zero. 535 00:37:04.405 --> 00:37:06.585 That's, like, the highest highest that it can be. 536 00:37:06.725 --> 00:37:09.525 And then after that will be one, two, three, four, five. 537 00:37:09.525 --> 00:37:14.805 So the premium plan and the silver plan are set to one. You can again, you can make them equal. 538 00:37:14.805 --> 00:37:15.445 You can change it. 539 00:37:15.445 --> 00:37:24.750 But in this case, the premium plan top contributor, that one guy who's this member will always show at the top of the search results because their search priority is set to zero, 540 00:37:25.609 --> 00:37:29.150 which means show them at the top. So under search visibility, 541 00:37:29.705 --> 00:37:33.805 we can scroll down here. Here's the search results priority. Set that to zero. 542 00:37:34.505 --> 00:37:36.925 And if we scroll down with the highlight member, 543 00:37:37.705 --> 00:37:43.990 profiles, we can see here, we can actually build out how we wanna wrap these members profiles. So, 544 00:37:44.609 --> 00:37:45.349 top contributor, 545 00:37:46.130 --> 00:37:51.089 and you can change the color, and you can just give them a little bit more of a highlight on your site. 546 00:37:51.089 --> 00:37:55.349 And if you do this for certain members, whatever you're calling it, it doesn't have to be top contributor. 547 00:37:55.410 --> 00:37:56.470 It could be a superstar 548 00:37:57.195 --> 00:37:58.095 member spotlight. 549 00:37:58.235 --> 00:38:03.775 This will actually just give them a little more visibility on the site because, they're more obvious to point out, 550 00:38:04.155 --> 00:38:08.015 in the search results here. So let's just save the changes here 551 00:38:08.315 --> 00:38:09.535 and see those changes. 552 00:38:11.270 --> 00:38:12.650 There we go. Top contributor. 553 00:38:12.950 --> 00:38:16.230 So that's pretty cool and awesome. And he's a super all star as well. 554 00:38:16.230 --> 00:38:18.570 So this guy is a super all star top contributor. 555 00:38:19.910 --> 00:38:23.850 And then David was mentioning feature their posts on your homepage 556 00:38:24.365 --> 00:38:26.944 or pin them to the top of your search results. So 557 00:38:27.244 --> 00:38:33.345 if you guys remember this, the search results priority can actually not only show them at the top of their member search results, 558 00:38:33.645 --> 00:38:39.345 but actually if you're looking at events or jobs or coupons or articles that all your members have contributed, 559 00:38:39.920 --> 00:38:43.620 you can tell the system sort them by search results priority. 560 00:38:43.760 --> 00:38:48.880 So based on this number, those posts will also show in the search results. So it's super cool. 561 00:38:48.880 --> 00:38:50.820 Let me show you that one first guys. 562 00:38:51.360 --> 00:38:52.900 So edit post settings. 563 00:38:53.985 --> 00:38:58.785 So again, giving their content kind of preferred visibility on your site. So, 564 00:38:59.105 --> 00:39:00.965 let's say it's questions and answers. 565 00:39:01.265 --> 00:39:02.645 We go to edit here. 566 00:39:03.665 --> 00:39:06.165 So this one we're gonna do a few multiple clicks. 567 00:39:06.705 --> 00:39:08.565 But under search results design, 568 00:39:08.930 --> 00:39:09.990 we scroll down 569 00:39:10.370 --> 00:39:11.910 to the additional settings. 570 00:39:13.330 --> 00:39:17.750 This is what we're looking at. Respect membership plan search priority. 571 00:39:18.210 --> 00:39:20.630 So if this is set to yes, 572 00:39:21.665 --> 00:39:26.645 not only will these posts in this example order results by date posted, 573 00:39:26.945 --> 00:39:33.205 it will also first put all the members who based on their search results priority in that order. So, 574 00:39:33.980 --> 00:39:45.119 this can help all your premium members have their content show above the lower tiered members content when it comes to things like events, jobs, articles, all those different post types. 575 00:39:45.660 --> 00:39:48.640 So really cool setting there that's available for for everyone. 576 00:39:49.260 --> 00:39:54.915 And And then of course, we do have the add on as well to pin featured posts to the top of the search results. 577 00:39:54.915 --> 00:39:59.335 Let me show you guys that one if I can so pin featured posts. 578 00:39:59.955 --> 00:40:04.535 So with the pin featured posts, what you can actually do is under my content, 579 00:40:04.950 --> 00:40:09.609 manage post, and this is really cool because if somebody has an event and they want 580 00:40:09.910 --> 00:40:13.210 it sponsored on your site, you can actually create a digital product, 581 00:40:13.830 --> 00:40:25.664 sell a post sponsorship for five days, ten days, whatever you wanna call it, Pinned post to the top of the results, and when you're looking at manage post, this is basically all the content you or your members have published. 582 00:40:26.365 --> 00:40:30.145 Let's take a look at coupons here. So 70% off chicken wings. 583 00:40:31.005 --> 00:40:32.944 You know, you can set this as featured, 584 00:40:34.810 --> 00:40:40.510 and as long as it's part of a search that was done out for coupons, it'll show at the top of, 585 00:40:40.890 --> 00:40:45.630 the coupons search results page. And you can also set an expiration date, so it'll automatically 586 00:40:46.515 --> 00:40:48.934 unset itself as a pin or featured post 587 00:40:49.234 --> 00:40:50.375 on a certain date. 588 00:40:51.075 --> 00:40:53.015 So that's another way you can feature them. 589 00:40:53.315 --> 00:40:54.295 And then lastly, 590 00:40:54.595 --> 00:40:58.934 and I know this is a mouthful, but it's important for for you guys to know that this stuff exists. 591 00:40:59.154 --> 00:41:01.414 This is available for everyone by default. 592 00:41:02.240 --> 00:41:05.140 When you are streaming content on your homepage, 593 00:41:05.680 --> 00:41:08.020 so under select content to display, 594 00:41:08.480 --> 00:41:13.040 and let's say we're streaming, let's say coupons as an example. Again, we'll stick with that. 595 00:41:13.040 --> 00:41:14.260 So stream coupons. 596 00:41:15.595 --> 00:41:17.455 When you're choosing to stream content 597 00:41:17.755 --> 00:41:22.575 post types such as coupons, blog articles, events, you can actually choose which membership levels, 598 00:41:23.275 --> 00:41:24.015 should show 599 00:41:24.875 --> 00:41:28.875 whose posts should show on the homepage. You can choose to, 600 00:41:30.400 --> 00:41:33.380 include posts from members in these plans only. 601 00:41:34.400 --> 00:41:44.560 So we can choose to only do the premium plan top contributors if we wanted to, and the streaming coupons will only be from the premium plan top contributor members. 602 00:41:44.560 --> 00:41:50.635 So doesn't necessarily mean that these are you wanna showcase posts from your top contributors, but maybe your your, 603 00:41:51.414 --> 00:41:54.234 highlighting posts on your homepage from your premium members 604 00:41:54.535 --> 00:42:00.670 or something on a higher tiered plan where their post will be showcased on the homepage for a period of time. 605 00:42:01.130 --> 00:42:03.790 So include pros posts for members in this plan. 606 00:42:03.930 --> 00:42:15.815 This is also a good way if only the admin of the site is contributing content to the site or you just want your admin's content, you know, the the owner of the website's content, maybe you have a a membership plan for that member, you can choose, 607 00:42:16.275 --> 00:42:20.135 that only theirs will display on the homepage in the streaming section. 608 00:42:21.395 --> 00:42:24.615 I think that that's it. Maybe we can, unmute some microphones 609 00:42:25.075 --> 00:42:29.500 and take some questions about this. Got a good friend, Jeff. How are you doing, Jeff? 610 00:42:29.880 --> 00:42:33.240 Good. Thanks. Alright. Can you hear me? Can hear you loud and clear. 611 00:42:33.240 --> 00:42:35.500 How's everything there in Aussied Land? 612 00:42:36.200 --> 00:42:37.900 Excellent. Excellent. Thank you. 613 00:42:38.904 --> 00:42:40.444 Just on that priority 614 00:42:41.944 --> 00:42:44.285 search function, on the individual 615 00:42:45.065 --> 00:42:45.565 members 616 00:42:46.025 --> 00:42:48.605 in the quick edit menu, there is a 617 00:42:49.065 --> 00:42:50.045 priority there. 618 00:42:50.424 --> 00:42:51.244 That's changed 619 00:42:51.660 --> 00:42:55.920 just lately. We used to put a number of people in the number one priority 620 00:42:56.540 --> 00:42:59.040 point, and they would come up on the front page, 621 00:42:59.819 --> 00:43:00.559 in rotation 622 00:43:01.020 --> 00:43:02.559 on a streaming widget. 623 00:43:03.579 --> 00:43:05.099 Now you can only put, 624 00:43:06.125 --> 00:43:07.265 one at a time 625 00:43:08.125 --> 00:43:09.265 Yes. In a position? 626 00:43:09.724 --> 00:43:10.545 Yes. So 627 00:43:11.165 --> 00:43:15.025 so I think by default, it only supports up to 24 628 00:43:15.325 --> 00:43:15.825 options. 629 00:43:16.204 --> 00:43:20.944 Let me let me see here. Feed stream feature. So featured members are handpicked by you. 630 00:43:21.890 --> 00:43:23.670 Yes. So I believe, 631 00:43:24.930 --> 00:43:29.810 the results limit is 24 by default. So you would only need to choose from 24 632 00:43:29.810 --> 00:43:33.190 positions and 24 members on who should be in which position. 633 00:43:34.955 --> 00:43:36.155 So you can choose, 634 00:43:36.555 --> 00:43:38.895 for the featured members, the search priority 635 00:43:39.195 --> 00:43:41.135 wouldn't matter because you're handpicking 636 00:43:41.675 --> 00:43:43.515 specifically up to 24 637 00:43:43.515 --> 00:43:47.595 featured members and the and the position they should show in as featured members. 638 00:43:47.595 --> 00:43:48.655 So the search priority 639 00:43:49.140 --> 00:43:54.920 isn't gonna be, taken into account here because this is this is a manual area for you, the admin, to manually 640 00:43:55.380 --> 00:43:58.440 position up to 24 members on the home page. 641 00:43:59.539 --> 00:44:00.660 Yeah. I understand that. 642 00:44:00.660 --> 00:44:05.515 But if you put for if you put random here, featured members in the streaming widget. 643 00:44:05.815 --> 00:44:09.275 It will be random order for every for every visitor of the site. 644 00:44:09.655 --> 00:44:12.635 And and they've they've got a priority order of number one. 645 00:44:12.695 --> 00:44:16.315 Would that come in which has which has priority, I'm trying to say. 646 00:44:16.455 --> 00:44:21.450 Random or the So you choose so let's say you choose the one through 24. 647 00:44:21.450 --> 00:44:22.570 Do you want that to be Yes. 648 00:44:22.650 --> 00:44:31.790 Do you want the members to be ascending one through 24 so it it would go from one to 24 descending so it would start with the 24 position go down to one? 649 00:44:31.895 --> 00:44:35.595 Or do you want everyone to just be jumbled up every time the page is reloaded? 650 00:44:35.895 --> 00:44:36.875 That would be random. 651 00:44:37.815 --> 00:44:38.795 Right. Understand. 652 00:44:39.255 --> 00:44:41.915 Yeah. Thank you. Okay. Thank you, Jeff. 653 00:44:42.615 --> 00:44:47.610 Alright. And good question there about showcasing members. Alright. We got our good friend, Robert. 654 00:44:48.390 --> 00:44:53.670 How you doing, Robert? Hi. Hi. Good. Thank you. Can you hear me? Can hear you perfectly, actually. 655 00:44:53.670 --> 00:44:58.330 Yeah. Oh, great. I have I'm I'm really happy to see what you've done with the forms, 656 00:44:59.755 --> 00:45:05.295 upgrades. That helps a lot to be able to see the the preview, you know, as you're editing. Great. 657 00:45:05.435 --> 00:45:10.175 And yeah. It's, because that was kinda my main thing. Now my site, I've 658 00:45:10.555 --> 00:45:13.295 got a question about I mean, I'm using my name. 659 00:45:13.730 --> 00:45:17.190 It's rldruse.com. 660 00:45:17.250 --> 00:45:22.530 The reason I'm using my name is I've surveyed family members and everything with all these different names, and they said, no. 661 00:45:22.530 --> 00:45:23.510 Use your name. 662 00:45:23.970 --> 00:45:26.625 But, anyway, carrier board was the other name. 663 00:45:26.785 --> 00:45:34.565 If I do change my domain may back to carrier board, do I how does the email because every do I lose everything that's in my email? 664 00:45:35.825 --> 00:45:38.085 Where are you accessing your email right now? 665 00:45:38.545 --> 00:45:39.185 Right here, 666 00:45:39.585 --> 00:45:40.865 in your email. In 667 00:45:41.600 --> 00:45:42.420 let me, 668 00:45:43.040 --> 00:45:44.000 see. We have, 669 00:45:44.720 --> 00:45:48.560 my good friend and and the, other cofounder, Matthew Brooks, on the line here. 670 00:45:48.560 --> 00:45:50.260 Let me ask him about that. 671 00:45:50.640 --> 00:45:51.140 Matthew. 672 00:45:52.160 --> 00:45:52.900 Hey, Jason. 673 00:45:53.360 --> 00:45:53.805 Alright. 674 00:45:54.125 --> 00:46:00.785 So he he's wondering if he changes his domain name, what's gonna happen with his, like, his squirrel mail or or web mail through our system? 675 00:46:01.085 --> 00:46:03.665 If you change your domain name, 676 00:46:04.125 --> 00:46:10.600 you'll still have access to your squirrel mail, but no new email will go into there. K. 677 00:46:10.920 --> 00:46:15.820 So what you'll probably want to do at that point is use an email application, 678 00:46:16.760 --> 00:46:18.940 either on your computer or on your phone. 679 00:46:19.320 --> 00:46:19.820 And, 680 00:46:20.200 --> 00:46:22.460 within cPanel, there are some options 681 00:46:23.000 --> 00:46:24.060 in order to 682 00:46:24.695 --> 00:46:29.275 get the settings that you can click a button, and it will pretty much autoconfigure 683 00:46:29.735 --> 00:46:32.635 your email client, whether it's on your phone 684 00:46:33.015 --> 00:46:34.155 or on your, 685 00:46:34.855 --> 00:46:35.515 on your, 686 00:46:35.975 --> 00:46:36.475 computer. 687 00:46:36.849 --> 00:46:38.790 Yeah. And you just wanna do that first 688 00:46:39.250 --> 00:46:43.270 before you move the domain name. And then once you move the domain name, 689 00:46:44.050 --> 00:46:45.430 and you set up your 690 00:46:45.730 --> 00:46:51.190 your own mail there, you'll just wanna make sure that your you update the settings. 691 00:46:51.924 --> 00:46:54.184 And then what it should do is continue 692 00:46:54.885 --> 00:46:58.664 to bring in the new mail from the new mail server that you've set up. 693 00:46:59.045 --> 00:47:00.025 Okay. Okay. 694 00:47:00.404 --> 00:47:03.365 And I can figure that out myself kinda going into the Yeah. 695 00:47:03.365 --> 00:47:07.400 I think, like, we have an article, how to set up a third party email here. Yeah. 696 00:47:07.400 --> 00:47:10.680 This this goes through it. Okay. I'm gonna send this in the chat here, Robert. 697 00:47:10.680 --> 00:47:13.559 Thank you for your questions. And and, Matt, thank you for, 698 00:47:14.440 --> 00:47:19.735 chiming in there as well. You're very welcome, Jason. Alright. If we didn't get to your questions, 699 00:47:20.275 --> 00:47:22.935 please ask them in the Facebook group. 700 00:47:23.315 --> 00:47:25.955 Thank you so much, David, for putting the tip of the week together. 701 00:47:25.955 --> 00:47:29.175 Turn regular members into top content contributors. 702 00:47:29.580 --> 00:47:34.140 And if you're not already a member of the Facebook group, you can go to brilliantdirectories.com 703 00:47:34.140 --> 00:47:35.360 forward /facebook 704 00:47:35.420 --> 00:47:37.440 and join the conversation there. 705 00:47:37.900 --> 00:47:42.080 Again, the next webinar will be in two weeks. So on behalf of myself, 706 00:47:42.620 --> 00:47:46.000 David, and the entire Brilliant Directories family, thank you for joining 707 00:47:46.300 --> 00:47:49.980 webinar Wednesday. Be kind to yourselves, and we will see you in the next one. 708 00:47:49.980 --> 00:47:52.720 Have a great day and a brilliant week. Bye bye.