WEBVTT

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Alright, guys. Let's dive right into it. Welcome to the final webinar of

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2021.

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If this is your first time joining us, welcome.

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I'm Jason there on the left, and we're lucky to be joined by David Rockland, the digital strategist here at Brilliant Directories.

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We got an awesome presentation for you guys today. And, David, are we streaming on YouTube as well?

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We are streaming on YouTube this week as well. Alright. Fantastic.

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We got a lot to to cover today,

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lots of recaps from 2021,

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so let's dive right into it.

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I would like to mention if you haven't joined our Facebook group, we do invite you to join.

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You can go to brilliantdirectories.com/facebook.

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You can take a moment to do that right now. Brilliantdirectories.com/facebook

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and click on the blue join button.

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All are welcome, and it's a great way to keep in touch in between webinar Wednesdays.

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Alright. We definitely have a year end extravaganza

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today in the webinar.

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First and foremost, we wanted to thank you for growing your website with Brilliant Directories in 2021.

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The community is the biggest and best asset we have here at Brilliant Directories.

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There's positivity,

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constructive feedback, members helping each other.

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So it's not only great to see that, but to actually participate it and witness it, is a really warm and fuzzy feeling.

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And just from everyone at the Brilliant Directories family, we wanna wish everyone a new year,

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and we look forward to seeing what you create in 2022.

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And, David, you you put together some stats here.

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If you don't mind, I can pass it over to you, and we can run through some of, these milestones we've reached in 2021.

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Yeah. So we've got some great stuff to share in today's webinar.

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We've got some stats that we thought you'd all would find pretty interesting from the previous year.

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We've got some stuff that we'll cover that we'll look forward to coming next year as well as some other good surprises coming up.

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So hope you stick with

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us. Looking back in the rearview mirror now back at 2021,

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going over some interesting stats, that we pulled.

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Over 5,500

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new websites were launched on the brilliant directories platform this past year.

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On YouTube, we had well over half a million

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views. So that's on our

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tutorials,

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add on videos,

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webinar replays especially,

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tips of the week. So really glad that, YouTube has become such a great resource

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for our community.

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Our dev team was really hard at work over the past year. In total,

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our dev team pushed over 1,200

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updates

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to the brilliant directories platform,

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many of which are kind of under the hood that you probably won't see day to day managing your website,

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but they do make a huge difference.

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And our support team was also extremely hard at work handling all of the support tickets that you all have sent in, helping you with your websites, answering questions.

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We're always here to help. Our support team answered almost 11,000

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support tickets over the last year. So great work all around,

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from the dev team and the support team helping you all successfully manage your websites.

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And I gotta say about the support tickets, you know, that's just a number that shows that everyone is working hard on their websites.

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And it's from the support tickets that we

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extract and find a lot of the updates to push into the platform.

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So, you know, we love the support tickets.

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It's a great way to stay connected while you're working actively on your site, and it definitely helps us push more platform updates throughout the year.

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Absolutely. And continuing on with that theme of of the valuable feedback that we get from you all.

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Our Facebook group has been amazing. As many of you know, obviously, it's free to join.

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We encourage everybody to join us in there. Many of you joining us today are in there.

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Over the past year, we had almost 3,000

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new people

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join our Facebook group.

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So that's a whole lot of new website owners and people looking to launch, their membership and directory websites looking for feedback, advice, tips, and tricks,

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what's worked for others. And, it's really become a great community,

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and incredibly helpful. So we love to see that. In the Facebook group, there were almost 3,500

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posts

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throughout 2021.

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So a lot of great engagement going on in there. Moving on to the marketplace,

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the vast majority

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of our users

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never even go into our marketplace.

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We set up the marketplace

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several years ago

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for our kind of high end users,

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who are looking for some more intricate and customized

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applications

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of their websites where they can find third party developers to work on their websites.

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As I mentioned, the vast majority of you never even venture into there, but we thought it would be interesting to pull some stats from there.

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Anyway, there were over 260

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project quote requests in the marketplace. So that's website owners

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submitting inquiries to the third party developers listed in the marketplace.

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And between website owners and developers,

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there were over 620

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live direct chats taking place,

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between them.

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So really great to see that the marketplace as well, even though the majority of you never venture into there, has also become a great resource for all of our users.

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Alright. And David, we're gonna have a few of these throughout the webinar.

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We wanna do a lifetime website giveaway, and we also have giveaways

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for hoodie sweaters.

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David, we hit a little bit of a snag. I wanted to use

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the wheel of names thing.

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However, the GoToWebinar is not letting us extract the attendee list at this moment until the webinar is completed.

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Should we use the random number picker and then count down from the attendees?

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Yeah. Let's go ahead and do that. I think that's the best option.

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Maybe a little cumbersome because we do have a full house today. But, yeah, let's definitely do it.

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Alright. We'll do it quickly then. Let's see. I have a list on my right in alphabetical order.

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What we'll do is generate a number, and I'll count down from that list.

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I know it's a little anticlimactic.

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The wheel would have been better, but let's get on with it. Alright. Number 11 got pulled up here.

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10 11 is Catherine Palin.

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Let me unmute your microphone, Catherine.

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Looks like you're self muted there. Congratulations

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on being our first winner here, Catherine. There we go. Hey.

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Congratulations, Catherine. Wow.

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That is unbelievable.

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Thank you so much. You're welcome.

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We'll follow-up with you after the webinar to get you over your your free lifetime website.

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How long have you been with with BD?

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I joined earlier this year, and it's just been

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such a difficult year. And even well, I'm on the Gold Coast in Australia in Surfers Paradise,

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and it's 07:13AM.

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And at five to seven, I'm going, oh, am I awake enough to join this webinar? Well, definitely.

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Go ahead. I'm so glad.

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Yeah.

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Alright. Well, congratulations.

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It's great to have you with us so early in the morning, and we'll follow-up with you after the webinar,

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to get you your prize.

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And then we'll do another one right now. We have hoodies. We're getting these hoodies,

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in our offices in about two weeks. So after we receive them, we'll get your size and ship them out

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to you. So, what we'll do is we'll do another number here for the hoodie raffle.

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And let me see here. We have 92 attendees now. Let's update this list.

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Hopefully, I don't have to count to 90. 70 six.

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So if we go backwards from the list here, let me go down.

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Alright. This is going to be Lucy Liu, if I pronounce that correctly.

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Lucy Liu, are you with us there? Self muted. I know I put you on the spot there.

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Looks like you are self muted. No worries. Lucy is the winner of the first winner for a hoodie here.

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We'll get your information after the webinar, Lucy, and we will be sure to get you the hoodie as soon as we receive them internally in our office here.

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What's cool about these hoodies, they are unisex.

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We'll make sure we get your correct size, and the hoodies actually convert into a small backpack when you don't want to wear it.

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So I will be sure to get that out to you, Lucy, and congratulations.

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Alright.

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What we thought we'd do is we don't wanna take too much time with this, but maybe we can unmute some of your microphones, and maybe you can share with us,

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maybe something you learned this 2021

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about your your business,

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your directory website, your membership community, if you have some some insight you wanted to share.

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We have a full house here today. Maybe just a word or two,

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about something you've figured out or discovered or just something positive you'd like to share with the community.

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We can unmute a microphone or two, and, yeah, we can share some of that stuff here if you'd like.

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Yep. I see a couple hands up. Let me find you on the list.

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Lynn, a good friend, Lindsay. Hi, Lindsay. How are you? Oh, I'm fine. Can you hear me? Yep.

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Loud and clear. How's everything there? Everything's fine.

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It's been a strange year, but, the the thing I think you need to do with your audience and the business is communication because lots of people have been living on Zoom, especially in Great Britain over the past year.

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So it's keeping your website up to date, keeping the information

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new and fluid,

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and just talking to people all the time to get the people coming backwards and forwards to your website, and it's worked for me in the past year.

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Fantastic.

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Lindsay is one of our our power users.

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She has multiple websites with brilliant directors, and I think that is great insight.

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I think the one thing that can separate you from a competitor or similar website or community is your ability to communicate with your members because your voice is unique,

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and it doesn't have to be overly complicated.

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You know, people just like someone on the other side, that's sharing information with them or someone they can reach out and talk to.

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So, yeah, definitely communication is key.

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Alright. Good stuff there. And we have a special shout out message from magician,

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Penn Gillette. I'm gonna go ahead and share this message for us.

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He was kind enough, to send a shout out to the BD community.

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So let me see if I can get this queued up here for everyone.

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Hey there, brilliant directories. This is Ben, Penn Jillette, Pennantelli. No big guy does magic.

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Smaller guy next to me, he does magic too. He doesn't talk that much. Anyway,

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I just wanna tell you that you guys rock.

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Positive,

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dedicated,

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tenacious.

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Twenty twenty one is ending, but 2022

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will be awesome.

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It's great to see members helping each other.

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The BD community is growing bigger and better every day. So take a moment right now.

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Pat yourselves on the back. Come on. Do it. I mean, for real. Pat yourselves in the back right now.

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You deserve it. Let's go. Twenty twenty two. Love you. What's that tell oh, yeah. Tell her, says.

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Anyway, love you. Peace.

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Brilliant Directories.

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Alright. That was fun. A special message from Penn Gillette there.

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And, just some BD Lab updates to share, just some quick ones.

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Those of you who are using the additional

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service areas add on and allowing your members to choose additional service areas,

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we're gonna roll this out in a few phases, but right now you can display the member's additional service areas

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on their profile page. I'll kinda show you a quick picture of what that looks like.

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So what you can do here it is. On the overview tab,

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you can enable to list the additional service areas, and whatever service areas the member has selected,

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they will display here. In phase two, obviously, we want these to be clickable.

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We're just going through some growing pains to figure that one out, to make sure it's working properly, but there will be plain text here that shows the additional service areas.

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Let me show you where you can enable this for your profile pages.

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If you have the add on, you can go to membership plans.

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And when you edit a membership plan I'll just go to the general user account here.

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Under profile page, we should all be familiar with the different, position items for the overview tab.

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You'll have a brand new one called position six.

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For everyone else, with before this, it would just go up to position five.

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You can now select list service areas, and if the member has additional service areas listed, they will then display in the overview tab.

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So, obviously, you can mix and match,

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the order that you want these things.

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So if you want, the service areas to be in position one on the overview tab, you can certainly select it to be there.

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So that is now available, and, you can enable this on the member's profile pages.

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This one, I think, is a pretty big one.

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On the manage post page in the admin, there are now sort options for your post, and I can show you what those sort options are.

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I think this is gonna be pretty high value, for a lot of people out there.

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This is gonna be under manage posts,

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and this is just a a demo site we use for the webinars, but there is a brand new

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sort by option.

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So, obviously, you can toggle your different post types here to look at those posts, events, discussions, etcetera.

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But now under the sort by, you can sort the post by name,

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the creation date, and this is what I think is the most valuable,

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which posts have the most comments, the most likes,

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and the most views.

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So if you wanted to see what the most popular post was on your website, for example, west website blog articles,

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you can click on most views. Now this one is with the profile

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analytics add on to have that one.

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However, I believe most people have this, and you'll see here, views 25,

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views 11. It'll just go descending from the highest to the lowest.

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Same with likes.

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If you if the post if anyone has bookmarked a post or liked a post, it will show you that number here as well.

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So, sorting your posts here, you can go into your admin if you have a lot of posts, and you can go ahead and toggle some of these options here to figure out which one of your posts have received the most views, comments, etcetera.

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This is coming soon, more webhook events, being able to export your smart lists,

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getting notified when there are member cancellations,

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and, you know, maybe you could set up automated, emails to go out when members wanna cancel,

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Being able to import data into your BD website.

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So if you have forms with other solutions like a Mailchimp newsletter sign up form or a lead form with another solution like Typeform or Jotform,

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Soon, you will be able to use those forms and shoot that data into your Brilliant Directories database.

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I think that's gonna be super high value.

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Also, the ability can actually now send your post data out, with webhook events for Zapier and Pabbly and others.

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And also when members change their plan, upgrade or downgrade,

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you can trigger a webhook event for that as well. So excited for these, coming soon.

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This was a request from a previous webinar, the ability to have an alternate field name based on the display setting for a form, and I'll show you I have an example of what that looks like actually.

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So, you know, you might have a form where you're asking your members to, you know, enter your age, your hair color, you know, you know, where did you graduate from?

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But on the profile page, the public display, you want it you don't want it to be a question.

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You want it to say something like graduated from,

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and you want it to be a different field label.

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But with this update coming soon, you'll be able to have your standard field label.

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And based on the display settings you have enabled, you can include an alternate field label here that will show,

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this alternate value. So the most

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the the probably the most popular use case for this will be when members are filling out information inside their member dashboard, and then you're displaying that on their public profile.

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So you can ask it in a question format

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on the input view and then display it the way it should be on the public view.

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So that's coming down the line. Should be pretty exciting.

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And we do have a new add on.

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I believe this will be released at the beginning of twenty twenty two in January.

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The ability to include file upload fields with forms.

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So if you're creating a custom form, you can include

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fields where,

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the person submitting the form can include uploads such as PDFs,

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images, and more. So this will come in really handy. Maybe you're receiving job applications,

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on your site and you want people to upload their resume and things like that, or if it's a lead form and you want them to add images,

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of what they're looking to do, maybe it's a design or construction project,

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the consumer can add a few images

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when they're submitting the form. So that's gonna be, early January in 2022,

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and we are definitely excited,

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for these updates.

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Alright. And we have our cofounder, Matthew Brooks, on the line here.

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Matt, let me, unmute your microphone here. There we go, Matt. How are you doing?

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Hey, Jason and the Brilliant Directories community. I'm doing great. How about yourself?

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Doing awesome. Super happy you could join us for this final webinar here. Thank you for having me.

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So, yeah, we have a few slides like this. We have Matt's favorites from 2021.

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David has a slide. I have a slide. Actually, Dennis also has a slide.

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But, Matt, I shot you a quick survey, and, tell us about some of your favorites for 2021.

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Yeah. Absolutely. Thank you.

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And, you know, obviously, this is, you know, a big shout out to the whole BD community and the Facebook group.

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A lot of these great ideas that come for these updates really get started,

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through a thread or through a support ticket.

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And then, you know, myself and the rest of the developers,

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we create Trello cards for these.

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We work together to understand what the, you know, the story is about the specific update, and then we go to work to actually do the code.

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And then we have another person on our team who does the QA to make sure that everything is quality assured, tested properly in as many places as possible before we push it live.

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And, you know, really working on these three updates were really my favorite for the year.

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There's there's a bunch of good ones. I had a a small choice. I only could choose three.

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I have so many.

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But, you know, for the first one, selecting the billing cycles for sending the upcoming billing reminder emails.

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We pushed an update earlier in the year allowing individual website owners

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to choose,

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which

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billing cycles they want to receive their email notifications.

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Now when we originally,

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released the software, it was or the originally released this feature, it was with, limited features.

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But through some of the requests

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from some of the,

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the members of the community here in this webinar,

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we added this functionality,

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which actually adds so much functionality to decide which members you want to receive your emails.

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As we all know, managing members

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is, you know, could take some work and really being able to understand

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and

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choose which members you want to receive those updates,

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is is huge. Right?

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You know, some members you want to get all of the updates if there's past reminder emails.

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Sometimes you only want them to go to your yearly members so you don't necessarily bother or over email some of your monthly members.

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So being able to do that on a granular basis has really added a lot of value that I've seen for the website owners that I communicate with.

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With regards to number two, customize the URLs for checkout pages. Wow.

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When Jason and I went to work to develop this software many, many moons ago, you know, that was one thing that we never really thought about,

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to do.

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But over the years and especially as billing and payments has become really a critical foundation to online

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directory businesses in general, being able to go ahead not only to change what the checkout URL is, to something like Jason showing their register,

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and then on a per membership basis to change the URL.

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It does really two functions. One, allows you to customize the URL. This is great for SEO.

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This is also great if you want to create a custom page

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specifically for a customer.

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Let's say if you want this to be Mike's checkout or checkout for, let's say, a sales rep.

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Now you can have a really a good page that's,

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built for them. And, obviously, it it

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it removes the the security issue where customers can just change some of the numbers

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from, you know, seven to eight to nine and try try to check out all your all your checkout pages themselves.

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So this gives you that granular control to be able to change those.

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And then, of course, number three, we saved the best for last, is our various speed updates.

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This has been a really fun process,

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you know, as the Internet's evolving

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and some of these new tools that are becoming ever more important now for Google ranking and and obviously to deliver a really fast

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high quality page to your customers. So we all know the the attention span of a user

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gets shorter and shorter every year. So being able to deliver a high quality

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functioning page that that's really fast, and obviously ranks well for Google, you know, it's a process.

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It's not as easy as it sounds.

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But it's really been a a an informative process and educational process for all of us at at Brilliant Directories,

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working with each individual team member and everyone adding their own,

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unique spin on how to do this has been a fun process, and we've really seen some great gains.

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And some of the speed updates, being able to just improve overall functionality,

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And really a lot of that comes down to some of the third party tools like Google

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Recapture, Google Maps,

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and things like that.

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Making sure that those get loaded after the page is loaded or only when they're needed, really does increase those page scores and gives those gives the users a sense of the the site loading really fast.

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And, you know, we've got a lot more to come, so we're really excited for more of those of those, speed updates, and we'll have more coming in 02/2022.

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Thank you so much, Matt. I know you're also here representing

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the development team a huge shout out. You guys, you know, work tirelessly,

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and there is definitely more to come. This team doesn't sleep.

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So thank you so much for choosing your top three picks for us today, Matt.

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And thank you, Jason, and thank you all.

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Everyone here at Brilliant Directories, we really are family, and, really excited to see what happens in 2022.

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Awesome. Thanks so much, Matt.

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And from the developer side, the opposite of that, we also have Rick from the support side.

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Rick, let me unmute your microphone here. There we go. How are you, Rick? I'm doing great.

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Jason, good afternoon.

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Alright. Well, yeah, Matt had some good top picks for his 2021

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updates, and, you got a great list here too.

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So why don't you tell us, why these are some of your top picks for the year?

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Alright.

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So once again, thank you very much, Jason. Great choices by by Matt, for sure.

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I also wanna thank everyone that's here.

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It's been quite the journey and quite the year for sure.

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Very excited about what's coming in 2022, but, yeah, 2021 was awesome indeed.

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So, yeah, about the, the actual choices, it was like, Matt said, it was difficult to narrow this down to only three.

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Nonetheless, let's go ahead and see if we go through the ones that I actually chose.

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So, yeah, submitting tickets directly through the admin dashboard

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with attachments. This was a big one. Right?

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So before, as everyone knows you, the way that it was supposed to work or the way that you were supposed to submit tickets was using our support center.

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Now integrating the actual ticketing system with the back end, I'm sure that it speeds up the whole process.

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It allows you to control and narrow down your search and what you, what you have available and your tickets

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also quite a bit. So this was a a big one for me.

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The entire support side is super happy about this one for sure, and I'm sure customers as well.

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The other big one for me was the premade content blocks.

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Having the chance to work with BD for as long as I have, We've I've been able to see how much this whole thing has evolved.

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And putting together those blocks, it was a big thing for our customers.

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Everyone that joined really wanted to get their hands

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dirty in putting together static pages

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that help transmit the message that they're really they're trying to get across.

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And definitely being able to do this so easily now makes a big difference.

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So this one on my end definitely has a big impact.

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I'm sure customers enjoyed this. I enjoyed this quite a bit.

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And another exciting thing about it is that we know that this one also gets polished up throughout the years.

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And I'm sure that the devs will add more things along the way

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and also integrate that with the other sections of the platform, which is very exciting.

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Oh, and, yeah, the other the other big one for me was creating custom smart lists.

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This definitely adds a lot of functionality to the website owner. Right.

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You want to get your message across to your members. And what better way to do that?

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They're putting together lists that easily allow you to submit

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messages to all your members. Right.

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So putting together those are actually easily putting together those lists. It's a big one.

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We know how difficult this is when you don't have the tools to do it. And fortunately,

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BD came up with this big solution.

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And

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I enjoy using this quite I enjoy this quite a bit.

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It makes life a lot a lot easier than what it was. So, yeah, big one for me.

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Once again, it was quite the journey through 2021.

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Thank you, everyone.

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Really looking forward to 2022.

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And that's all I have for you guys. Thanks, Jason.

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Alright. Thank you, Rick. I know you're also here representing the coaches and the support team.

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So big shout out to all the work you guys, put in. And I know you guys are really passionate

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about helping the BD users and the community.

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So, yeah, I agree with you on that number one, being able to submit tickets

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directly through the admin dashboard.

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It seems simple simple enough now, but we went so many years without that, and I'm happy we were able to release that this year in 2021.

375
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Alright. It is that time again. Time for for another

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00:26:21.480 --> 00:26:22.780
lifetime website,

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giveaway.

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00:26:24.760 --> 00:26:27.580
So we are using the number system here. Unfortunately,

379
00:26:28.040 --> 00:26:30.840
the wheel of names has failed us today. That's okay.

380
00:26:30.840 --> 00:26:34.460
I see we have a hundred and one attendees here so far.

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00:26:34.845 --> 00:26:38.544
So let me generate a number, and then I'll I'll go from the top or the bottom.

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00:26:38.845 --> 00:26:42.065
47. Alright. I know it's a lot to count, but I'll go quick.

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Paul Perry. Paul Perry, I'll unmute your microphone here. I know I'm calling you out.

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Paul, you are the winner of our next lifetime

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00:26:53.390 --> 00:26:54.530
website giveaway.

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We'll connect with you

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00:26:56.590 --> 00:27:01.410
after the webinar and make sure that we get your lifetime website delivered to you.

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00:27:01.615 --> 00:27:05.135
Oh, he's chatted in, and he said yes with an exclamation point.

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00:27:05.135 --> 00:27:08.755
So I'm gonna assume Mike's not working. That's perfectly fine. Congratulations,

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00:27:09.135 --> 00:27:12.434
Paul, on the second winner for the lifetime website giveaway.

391
00:27:13.135 --> 00:27:18.840
And let's keep things moving here. My my favorites, Jason's favorites for 2021 updates.

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I have the team development team, creating these Zapier and Webhook integrations.

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This has allowed BD websites to more easily integrate with third party platforms,

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up to 3,000, to be honest, with Zapier.

395
00:27:32.475 --> 00:27:38.174
So you can send your BD data into other places of the Internet and other solutions that you work,

396
00:27:38.635 --> 00:27:40.414
and making BD more compatible,

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00:27:41.115 --> 00:27:44.315
with your current, tech stack of how you run your business.

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00:27:44.315 --> 00:27:50.900
So that is number one for me, and there's lots of updates for Zapier and webhooks going into 2022.

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The next one for me is actually the ability to see a preview when you're editing a form in the admin area.

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Another one that seems, so simple, but I'm happy we were able to release this and, provide this in 2021.

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00:28:04.525 --> 00:28:15.345
So when you save your forms or viewing your forms, custom forms in the admin area, maybe you're creating a survey, an application form, whatever it might be, you can actually see a preview of that form,

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while you're working on it.

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I think that saves a lot of time, and, again, it's one of those things that we wish we always had, but it was just released in 2021.

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00:28:24.750 --> 00:28:29.330
Number three kinda ties into what Matt was talking about about the billing reminder emails.

405
00:28:29.625 --> 00:28:31.645
More specifically for me, and I've seen

406
00:28:32.105 --> 00:28:37.005
this, membership website owners are recouping more of their membership dues,

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00:28:37.385 --> 00:28:41.085
with the past due email reminders. You can send up to three,

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00:28:41.545 --> 00:28:44.525
and we are seeing members who receive these emails.

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00:28:44.910 --> 00:28:48.050
They are responsive. They are updating their credit cards on files.

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00:28:48.510 --> 00:28:53.330
And for the owners of the directories of the membership websites, again, they are recouping

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00:28:53.710 --> 00:28:57.965
a lot of the recurring subscriptions that they that they, have planned to receive.

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And also the members like it.

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Sometimes the members, their cards just fall you know, the expiration date passes or the card is no good anymore.

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So they actually appreciate the pass through email reminders because they don't wanna get canceled from the website.

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00:29:10.020 --> 00:29:17.240
And then along with that, the one click attempt to collect all past due payments, this is in the transaction history page.

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You can select all the members that are past due on your site and attempt to collect the payment,

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right there.

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It will attempt to process the credit card, and that also is very convenient for the website owner,

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to collect any fees or invoices that are due to them,

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00:29:32.735 --> 00:29:35.475
for the members having access to the membership website.

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00:29:36.270 --> 00:29:39.790
I was looking back at the previous webinars. We did a bunch of tips of the week.

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Most of those are around some of the updates that we push, and I have to say, yeah, we pushed over 1,200 updates this year, some big, some small.

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00:29:48.195 --> 00:29:51.634
But, yeah, it was hard to nail down this list, to just these three.

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But, yeah, I have to say Zapier and webhooks,

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00:29:54.995 --> 00:29:55.495
previewing,

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00:29:56.115 --> 00:29:58.855
the forms, and also the past due email reminders.

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00:30:00.510 --> 00:30:03.550
Alright. And, we got just two more of these, David and Dennis.

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David, I will pass it over to you, and you can share some of your favorite 2021

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updates.

430
00:30:09.630 --> 00:30:15.170
Alright. Thank you. So we had some great updates mentioned by Rick, Matt, Jason.

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And so I just wanna reiterate that based on what we've all said that so many of our biggest and most useful features and updates do originate from suggestions from all of you.

432
00:30:24.755 --> 00:30:31.760
So a huge shout out to all of you joining us here, participating in the Facebook group, submitting feature requests, and and so much more.

433
00:30:31.760 --> 00:30:34.880
So with that said, I'll keep this short and sweet.

434
00:30:34.880 --> 00:30:38.100
My favorite updates to the Brilliant Directories platform are

435
00:30:38.400 --> 00:30:42.500
almost always related to user interfaces, the user experience,

436
00:30:42.960 --> 00:30:43.280
and,

437
00:30:44.075 --> 00:30:49.535
overall making the platform as a whole both the admin area as well as the public facing websites

438
00:30:50.075 --> 00:30:54.735
more intuitive and easier to use for for both the website admins and their members.

439
00:30:55.035 --> 00:30:57.135
So I think you'll probably see that reflected

440
00:30:57.550 --> 00:30:59.310
in my top picks here.

441
00:30:59.310 --> 00:31:03.570
The first one obviously being the admin area UI and organizational improvements.

442
00:31:04.190 --> 00:31:07.390
I don't think this update is really close to being done.

443
00:31:07.390 --> 00:31:10.930
I think it'll kind of be one that, will be ever evolving.

444
00:31:11.375 --> 00:31:14.515
And it's not something we don't try to to push major

445
00:31:14.975 --> 00:31:16.655
UI updates or admin updates.

446
00:31:16.655 --> 00:31:23.075
You know, we don't want to change the workflow that you're all used to and where you're used to certain settings being.

447
00:31:23.215 --> 00:31:27.159
But our goal is to make the admin area more intuitive to make

448
00:31:27.460 --> 00:31:29.960
all of the various settings easier to find

449
00:31:30.260 --> 00:31:35.880
and try to better organize all of the the the hundreds of settings that are included in the platform.

450
00:31:35.940 --> 00:31:40.294
So we made a lot of progress on that over the past year, which I'm very proud

451
00:31:41.075 --> 00:31:44.054
of. Second favorite update is the account dashboard.

452
00:31:44.914 --> 00:31:46.375
Rick touched on this.

453
00:31:46.995 --> 00:31:53.815
We launched this and in this account dashboard, you can view if you have multiple websites, you can view all of your websites.

454
00:31:54.110 --> 00:31:57.890
You can see if they have add ons, how many members are registered on each website,

455
00:31:58.430 --> 00:32:00.050
the revenue from each website,

456
00:32:00.510 --> 00:32:08.050
whether the website's active, what your role is on the website, if you're a developer or a content contributor or the owner of the website.

457
00:32:08.644 --> 00:32:13.865
And then also from the account dashboard, you can manage all of your support tickets and submit new support tickets.

458
00:32:14.325 --> 00:32:24.559
So the account dashboard really just makes the entire experience of of owning and managing your website and communicating with our support team a whole lot easier,

459
00:32:24.940 --> 00:32:30.720
especially when it comes to seeing what products you have, the active websites, everything like that.

460
00:32:31.100 --> 00:32:32.320
And my last

461
00:32:32.620 --> 00:32:34.539
favorite update of 2021

462
00:32:34.539 --> 00:32:39.215
is the discussions post type and how that ties into the community comments

463
00:32:39.754 --> 00:32:45.375
add on. Including some sort of forum or message board type feature

464
00:32:45.835 --> 00:32:49.375
was a huge request and it's been for for quite some time.

465
00:32:49.440 --> 00:32:54.419
And so when we released the free community comments add on, which is included with all websites,

466
00:32:55.200 --> 00:32:55.700
we

467
00:32:56.320 --> 00:33:01.779
created a new post type, the discussions post type, in which it works in conjunction

468
00:33:02.159 --> 00:33:06.225
with this community comments add on to create a very usable

469
00:33:06.605 --> 00:33:07.105
discussions

470
00:33:07.645 --> 00:33:15.005
and forum type of a feature. And so this update isn't done yet. I know we do have some plans to,

471
00:33:15.485 --> 00:33:18.865
to add some additional features and and make it a little bit more robust

472
00:33:19.325 --> 00:33:22.470
in the future. But, these are my top picks.

473
00:33:22.470 --> 00:33:28.010
I think, I think these were some great updates that our team pushed over the last year and ones

474
00:33:28.470 --> 00:33:37.595
that, we received a lot of feedback prior from all of you, which which gave us a lot of information into what you wanted to see in these updates.

475
00:33:38.375 --> 00:33:39.735
Thank you so much, David. Yeah.

476
00:33:39.735 --> 00:33:45.495
With the with the community comments add on, we're looking and we have another, a road map, slide here.

477
00:33:45.495 --> 00:33:50.955
But just to touch on that, upvoting or downvoting comments, being able to filter comments,

478
00:33:51.730 --> 00:33:56.070
based on, you know, which ones have received the most upvotes and things like that.

479
00:33:56.210 --> 00:33:59.730
And then also with comments, the ability to have a star rating.

480
00:33:59.730 --> 00:34:09.034
So if a person is leaving a comment for, for example, a product post, they'll be able to choose a one through five star rating for that comment that they're leaving.

481
00:34:09.034 --> 00:34:10.975
So that will unlock basically

482
00:34:11.275 --> 00:34:15.594
leaving reviews kind of for posts, not just for members.

483
00:34:15.594 --> 00:34:19.034
So, those are some things coming down the line in 2022

484
00:34:19.034 --> 00:34:20.659
for post comments.

485
00:34:21.440 --> 00:34:25.920
And we have another special guest from the office, Kate Flannery here.

486
00:34:25.920 --> 00:34:27.780
She has another special message,

487
00:34:28.239 --> 00:34:31.520
for us here. Let's see what, Kate has to say for us here, guys.

488
00:34:31.520 --> 00:34:34.020
Let me start this video and fire it up for us.

489
00:34:34.554 --> 00:34:38.415
Hey, everybody. It's me, Kate Flannery, Meredith to me office. Hey.

490
00:34:38.635 --> 00:34:43.054
I'm here to congratulate everybody at the Brilliant Directories family.

491
00:34:43.594 --> 00:34:46.415
I know you're celebrating the end of an amazing

492
00:34:46.715 --> 00:34:48.415
year, 2021.

493
00:34:48.475 --> 00:34:49.215
Bye bye.

494
00:34:49.719 --> 00:34:55.900
And everyone at, the Brilliant Directories company has worked so hard on the website projects.

495
00:34:56.040 --> 00:34:56.860
Great work.

496
00:34:57.560 --> 00:35:00.780
Keep going. Twenty twenty two will be even better,

497
00:35:01.640 --> 00:35:05.205
pretty sure. So I will drink to you guys and I already did. So,

498
00:35:06.645 --> 00:35:07.685
don't shave your heads.

499
00:35:07.685 --> 00:35:11.625
Don't get bit by a bat, and don't get dressed up because maybe it's a casual day.

500
00:35:11.925 --> 00:35:16.825
You guys are the best. Okay. I'm gonna put my hat on. I don't wanna get lice. Okay.

501
00:35:22.030 --> 00:35:24.370
Thank you, Brilliant Directories family.

502
00:35:28.030 --> 00:35:28.930
You did it.

503
00:35:29.390 --> 00:35:30.435
That's what she said.

504
00:35:31.555 --> 00:35:33.875
Alright. Good stuff there. Thank you, Kate,

505
00:35:34.275 --> 00:35:35.815
for that sweet message.

506
00:35:36.355 --> 00:35:39.175
And we do have, oh, another lifetime

507
00:35:39.715 --> 00:35:40.855
website giveaway.

508
00:35:41.155 --> 00:35:47.280
We have a hundred and four attendees now here, so let's put that number in the random number picker,

509
00:35:47.820 --> 00:35:49.680
and let's generate a number.

510
00:35:50.540 --> 00:35:55.840
35. Let's see who is number 35 on my list here. Five. Jean

511
00:35:56.380 --> 00:35:56.880
Weidman.

512
00:35:57.355 --> 00:35:58.555
If you have a mic,

513
00:35:58.875 --> 00:36:02.315
you are unmuted now. You might wanna it looks like yourself muted, Jean.

514
00:36:02.315 --> 00:36:05.855
I know I'm putting you on the spot here. You are the winner of a lifetime

515
00:36:06.795 --> 00:36:08.175
website, so congratulations.

516
00:36:08.475 --> 00:36:09.695
You are our third winner,

517
00:36:10.070 --> 00:36:13.930
for today's webinar. It looks like Jean's mic is not working

518
00:36:14.310 --> 00:36:15.750
that is perfectly fine.

519
00:36:15.990 --> 00:36:22.070
Jean, we'll connect with you after the webinar to make sure you get your lifetime website plan, delivered to you.

520
00:36:22.070 --> 00:36:23.210
No worries, congratulations

521
00:36:23.590 --> 00:36:24.090
Jean!

522
00:36:24.975 --> 00:36:27.395
And we are doing another hoodie giveaway

523
00:36:27.695 --> 00:36:28.435
as well.

524
00:36:28.815 --> 00:36:31.555
Let me pull another number here from the list.

525
00:36:33.215 --> 00:36:34.115
83.

526
00:36:34.255 --> 00:36:36.510
So we'll count backwards from a hundred

527
00:36:38.510 --> 00:36:40.130
and four. Just a moment. Three. Rhonda Shelley.

528
00:36:40.990 --> 00:36:45.410
Rhonda Shelley, I'll unmute your microphone. You are the winner of a Brilliant Directories

529
00:36:45.950 --> 00:36:50.530
hoodie. There you go. How are you, Rhonda? Thank you so much. That's so exciting.

530
00:36:52.345 --> 00:36:53.885
Where are you calling in from, Rhonda?

531
00:36:54.745 --> 00:36:55.805
Brisbane, Australia.

532
00:36:56.345 --> 00:36:57.805
Okay. Well congratulations

533
00:36:58.265 --> 00:37:02.525
on the hoodie. Are you are you new with Brilliant Directories? Have you been with us for a while?

534
00:37:03.465 --> 00:37:04.685
Very, very new.

535
00:37:05.465 --> 00:37:07.305
I'm still wading through all the,

536
00:37:08.480 --> 00:37:10.960
training videos and that. I haven't,

537
00:37:11.280 --> 00:37:12.579
I'm not live yet.

538
00:37:13.599 --> 00:37:15.140
Still quite a way to go.

539
00:37:15.839 --> 00:37:16.339
But

540
00:37:16.799 --> 00:37:22.339
yeah, hopefully in probably one or two weeks, I'll be up and going. So it's very exciting.

541
00:37:23.405 --> 00:37:27.885
Fantastic. Well, it's great to have you with us. We look forward to seeing your website online.

542
00:37:27.885 --> 00:37:32.065
Obviously, the, the support team and the Facebook group is there if you have any questions.

543
00:37:32.765 --> 00:37:35.665
After the webinar, we'll shoot you an email. We'll get your information.

544
00:37:36.030 --> 00:37:42.370
We'll receive these hoodies in about two weeks to our office, so as soon as we receive them, we'll strip them out to you in Australia.

545
00:37:42.510 --> 00:37:44.210
So congratulations there, Rhonda.

546
00:37:44.670 --> 00:37:47.810
Alright. Let's keep the good times rolling here. And

547
00:37:48.190 --> 00:37:54.305
last but not least, from the customer success team, we have Dennis Tenerino. Dennis, let me unmute

548
00:37:54.605 --> 00:37:57.265
your microphone here. Just give me one moment.

549
00:37:57.725 --> 00:37:59.185
Hey. What's up, everybody?

550
00:37:59.565 --> 00:38:02.525
Dennis, thanks for taking the time to join us in the in the webinar.

551
00:38:02.525 --> 00:38:04.865
We're honored, to have you with us here today.

552
00:38:05.289 --> 00:38:06.410
Definitely. It's a pleasure. Wow.

553
00:38:06.410 --> 00:38:11.289
I mean, just great updates all around, you know, being a part of these webinars and having them.

554
00:38:11.289 --> 00:38:13.369
It's just such it's it's just amazing. Right?

555
00:38:13.369 --> 00:38:22.434
The entire team contributes to putting all the updates together and everything that we do here, especially the updates from you, Jason, and Matt, and Rick today have been all spectacular.

556
00:38:22.575 --> 00:38:29.795
And the giveaways and the sweaters, I don't even have one of those sweaters yet, so I can't wait till we get them and then we're able to send those out to everyone in the giveaways.

557
00:38:30.095 --> 00:38:34.390
Just so exciting, and I'm loving the energy and the time here today. But yeah.

558
00:38:34.390 --> 00:38:41.990
So, you know, it's hard to pick because, again, as we know, if you're watching now, you know that there's been so many awesome updates that have come out in 2021.

559
00:38:41.990 --> 00:38:51.235
But, you know, I put together three that really stuck out that I'm able to share and I'm able to talk about and that excite me for everyone learning and and using BD.

560
00:38:51.455 --> 00:38:54.675
So the first one for sure is the getting started video series.

561
00:38:55.215 --> 00:38:59.615
Well, you know, you if you've watched those, you probably know who who, is the voice behind it.

562
00:38:59.615 --> 00:39:00.835
It's mister David Rocklin.

563
00:39:01.230 --> 00:39:08.910
That voice has, carried me on, helping me when I get stuck or when I need to share with a customer or a client about how to do something.

564
00:39:08.910 --> 00:39:10.850
So that getting started video series,

565
00:39:11.230 --> 00:39:13.330
they're right in your admin, which is awesome.

566
00:39:13.865 --> 00:39:22.204
We've over the years, we've they've gone through several iterations, but this one, by far, knocks the socks off, and has been the easiest and the funnest ones to follow.

567
00:39:22.585 --> 00:39:27.940
Very clear, very easy, and we've, shortened it down to just 10 videos. So it's really nice.

568
00:39:27.940 --> 00:39:31.460
We see most people go through those in about an hour, hour and a half's time.

569
00:39:31.460 --> 00:39:36.580
So it makes it really fun for people and easy to get going. So that's really excited me.

570
00:39:36.580 --> 00:39:41.305
I was actually there, when he was making some of these videos, so I got to see the magic happen.

571
00:39:41.305 --> 00:39:47.385
And, he's just done an awesome job and the whole team that's put together the content behind that and also the steps.

572
00:39:47.545 --> 00:39:51.485
You know, I look at the the getting started videos as like a, domino effect.

573
00:39:51.545 --> 00:39:54.090
One takes you to the other, so it's really important to follow it.

574
00:39:54.090 --> 00:40:00.510
And now that we have that really nailed down, pinned down to a good sequence, it's been awesome for everybody, and people really enjoy,

575
00:40:00.890 --> 00:40:01.870
going through them.

576
00:40:02.490 --> 00:40:06.855
Let's see. Number two is really an awesome one I think that everyone should know about. Right?

577
00:40:07.095 --> 00:40:09.915
Including more custom content sections for the homepage.

578
00:40:10.455 --> 00:40:12.695
What let let's go there. Let's show everybody, Jay.

579
00:40:12.695 --> 00:40:25.020
I think this one is super important, and it's so the reason why I like this one a lot is anyone can use it, anyone can edit it, anyone can go there and get there, and go to enable additional sections, select the content you wanna display.

580
00:40:25.400 --> 00:40:28.940
Right? You pick you can pick up to five custom content sections,

581
00:40:29.320 --> 00:40:30.680
so we've made it really nice.

582
00:40:30.680 --> 00:40:34.860
And these would be displayed right on the homepage if you've activated it. Right?

583
00:40:35.080 --> 00:40:36.860
So you have the editor here.

584
00:40:37.285 --> 00:40:40.425
There was an update that came out, which I really love this, is the blocks.

585
00:40:40.885 --> 00:40:48.325
That was one that they added, and it made me super excited because it just makes it so easy for you to style and design without having to do anything extra.

586
00:40:48.325 --> 00:40:49.945
So you can drag in these blocks,

587
00:40:50.260 --> 00:40:53.160
the different stylings, display it right on your homepage.

588
00:40:53.620 --> 00:41:00.660
So it is nice to have this type of content in between other widgets like, for example, like blogs, events, or coupons, something like that.

589
00:41:00.660 --> 00:41:03.140
So you can give your homepage, like, that extra touch. Right?

590
00:41:03.140 --> 00:41:11.545
And I think that's really important because we want everyone you know, if you have brilliant directories, everyone's site should be unique to them, their members, and definitely the community.

591
00:41:11.545 --> 00:41:14.125
Right? You want your site to stand out. You wanna be that voice.

592
00:41:14.265 --> 00:41:17.945
And having these little extra touches that are easy to do can definitely get you there.

593
00:41:17.945 --> 00:41:22.450
So definitely one not one not to overlook and have fun, playing with that one.

594
00:41:22.750 --> 00:41:29.810
And then, last but not least, I think, you know, everyone on this call is or should be a part of our Facebook group.

595
00:41:30.030 --> 00:41:33.090
There, without a doubt, there's so much positivity, happiness,

596
00:41:33.905 --> 00:41:36.565
and just people helping people. I mean,

597
00:41:36.865 --> 00:41:42.085
when I talk about the Facebook group to, you know, people learning about Brilliant Directories or existing clients,

598
00:41:42.464 --> 00:41:51.630
and they go there and they join, and they get added the same day, if not in minutes, they're always so excited and, you know, just happy that we have that resource there for everybody.

599
00:41:51.770 --> 00:41:55.930
It truly is a community of people helping each other out. Jason's in there all the time.

600
00:41:55.930 --> 00:41:58.170
We have the coaches in there, and David is in there.

601
00:41:58.170 --> 00:42:03.045
And we really chime in and help out as much as we can for everybody for all the different and questions.

602
00:42:03.045 --> 00:42:06.085
But it's just great that we have that. There's over 7,000 members.

603
00:42:06.085 --> 00:42:11.445
It's been a a sure joy to watch it grow from just a few members to now over 7,000.

604
00:42:11.445 --> 00:42:14.325
So I'm sure we'll be at more, and we'll get to talk about that.

605
00:42:14.325 --> 00:42:17.450
But if you're not a part of that Facebook group, make sure you're joining.

606
00:42:17.450 --> 00:42:21.530
You have a lot of fun asking questions, and meeting other BD website owners.

607
00:42:21.530 --> 00:42:26.089
And and don't forget, we release a lot of updates in there as well. So those are my top three.

608
00:42:26.089 --> 00:42:30.890
It's been a pleasure to be here. Many more good things to come. What an awesome 2021

609
00:42:30.890 --> 00:42:31.545
it's been.

610
00:42:31.944 --> 00:42:34.184
It's just amazing that we have this awesome community.

611
00:42:34.184 --> 00:42:37.464
I just wanna thank each and every one of you on this call and everyone using BD.

612
00:42:37.464 --> 00:42:38.605
You guys are all awesome.

613
00:42:38.905 --> 00:42:41.545
And, so many good things to come in 2022.

614
00:42:41.545 --> 00:42:42.525
Thank you so much.

615
00:42:43.800 --> 00:42:46.920
Awesome, Dennis. Thank you so much. Yeah. That's interesting, your perspective.

616
00:42:46.920 --> 00:42:52.460
You know, Dennis answers a lot of presales questions or for people who are interested in signing up with BD.

617
00:42:52.680 --> 00:42:59.180
So number one there, the getting started videos, I have to say for a new user getting started, it's the software is obviously

618
00:42:59.605 --> 00:43:01.145
huge. It's got a lot of features,

619
00:43:01.525 --> 00:43:06.005
but those videos really help with the onboarding when someone is just getting started for the first time.

620
00:43:06.005 --> 00:43:09.385
So really smart to select that one, Dennis. Thank you for that.

621
00:43:09.605 --> 00:43:12.985
And then moving on, we have hundreds of cards of updates

622
00:43:13.490 --> 00:43:17.650
that are coming down the line throughout, you know, the upcoming years in 2022.

623
00:43:17.650 --> 00:43:20.930
But here are a few key ones that we wanted to share with you guys.

624
00:43:20.930 --> 00:43:27.955
We already touched on this one of some more functionality, rich functionality for community comments such as upvoting, downvoting,

625
00:43:28.575 --> 00:43:30.755
and being able to add a star rating,

626
00:43:31.055 --> 00:43:32.995
when you're posting an initial comment

627
00:43:33.375 --> 00:43:35.555
for a post. So excited for that one.

628
00:43:35.855 --> 00:43:39.555
Matthew and I have been talking the last, few weeks about improving

629
00:43:40.140 --> 00:43:44.880
how you send newsletters, some of the reporting, and providing additional segmenting

630
00:43:45.500 --> 00:43:47.200
after you schedule a newsletter,

631
00:43:48.140 --> 00:43:52.815
within the BD admin area. We realize BD is an all in one solution.

632
00:43:52.815 --> 00:43:55.715
It may never have everything that a, you know, dedicated,

633
00:43:56.335 --> 00:44:05.875
email sending solution might have, but we're gonna try to get to the lowest common denominator of the must haves to really make the newsletter sending and segmenting,

634
00:44:06.590 --> 00:44:08.130
parts of the admin area

635
00:44:08.510 --> 00:44:12.450
much more usable and much more valuable for all BD users.

636
00:44:13.070 --> 00:44:19.250
Another huge one, right now you can have coupon codes when members sign up to your site or upgrade their plans.

637
00:44:19.695 --> 00:44:24.435
However, we are working on the logic to be able to create coupon codes for one off purchases.

638
00:44:24.815 --> 00:44:37.250
So if members are purchasing leads, being able to pry, apply coupon codes there, pay proposed functionality, being able to apply coupon codes there, and also if visitors and members are purchasing some of your digital products.

639
00:44:37.950 --> 00:44:40.109
So we're just working on some of the logic there.

640
00:44:40.109 --> 00:44:44.050
We have to decide, you know, is the coupon code gonna be for a specific

641
00:44:44.595 --> 00:44:48.915
digital product or a specific lead, or is it based on membership plans and levels?

642
00:44:48.915 --> 00:44:53.475
So we're getting some feedback from the community on that, but that should really help, with your site.

643
00:44:53.475 --> 00:45:02.020
Coupon codes are basically marketing tools because you can use them in your promotional assets, when you're promoting your site and hand them out to members, which keeps them coming back.

644
00:45:02.020 --> 00:45:06.119
So we definitely see a lot of value in enhancing the coupon code functionality.

645
00:45:06.740 --> 00:45:12.820
Also, improved UI for creating emails. You know, we have the draggable content blocks for web pages.

646
00:45:12.820 --> 00:45:14.119
We have a small handful

647
00:45:14.715 --> 00:45:21.135
for email newsletters, but we wanna add a bunch more to make make it easier to create email newsletters, templates,

648
00:45:21.595 --> 00:45:24.735
when you're creating your emails from the admin area. And, of course,

649
00:45:25.195 --> 00:45:27.295
more Zapier, Pabbly, webhooks,

650
00:45:27.780 --> 00:45:32.420
and tons of more updates coming down the line. You guys keep emailing the support team.

651
00:45:32.420 --> 00:45:35.320
You know, we're definitely gonna assist you, and we definitely extract,

652
00:45:36.020 --> 00:45:39.400
ideas on how to improve the platform from your inquiries.

653
00:45:39.725 --> 00:45:42.705
So big shout out to the community, and we will keep you posted

654
00:45:43.005 --> 00:45:44.365
going into 2022,

655
00:45:44.525 --> 00:45:45.745
with some of these updates.

656
00:45:46.605 --> 00:45:48.525
Alright, David. I'll pass it over to you.

657
00:45:48.525 --> 00:45:55.160
You know, we do have a few community awards and shout outs we'd like to give to the BD community, and we've highlighted,

658
00:45:55.780 --> 00:46:00.119
some people here. And, David, I'll pass it over to you as you put together this list here.

659
00:46:00.580 --> 00:46:05.140
Yeah. You know, as we've said throughout this webinar and and really since,

660
00:46:05.460 --> 00:46:12.765
since we started the Facebook group a few years ago now, Such a benefit to our community, to the Brilliant Directories company.

661
00:46:12.984 --> 00:46:17.005
We get so many great ideas and feedback and comments and questions

662
00:46:17.545 --> 00:46:21.325
from everybody in there. And seeing what's being discussed in there

663
00:46:21.660 --> 00:46:26.960
allows us to keep a finger on the pulse of what matters to all of you when it comes to

664
00:46:27.260 --> 00:46:29.520
managing your websites, growing your communities,

665
00:46:29.980 --> 00:46:33.440
and all of that, and how we can better assist and and facilitate

666
00:46:33.819 --> 00:46:38.724
that growth for you. And we can't do any of that without everybody contributing

667
00:46:39.025 --> 00:46:39.984
in the Facebook group.

668
00:46:39.984 --> 00:46:43.444
And so we thought it would be nice just to highlight some of the top contributors

669
00:46:44.145 --> 00:46:45.765
from the past year.

670
00:46:46.224 --> 00:46:55.020
Neil, I know joined us, not too long ago, I think a few months ago, but he's been a major contributor, not just in the Facebook group, but also

671
00:46:55.320 --> 00:46:58.280
on YouTube as well. We do see your comments on those videos.

672
00:46:58.280 --> 00:47:03.260
So thank you, Neil, Eric, Colette, Olga. Been with us for a while now.

673
00:47:03.365 --> 00:47:08.265
Colette and Olga, Eric as well. We hear from them somewhat often in the webinars.

674
00:47:08.565 --> 00:47:15.464
So not just in the Facebook group, but all four of you have been just major contributors to the Brilliant Directories community

675
00:47:15.810 --> 00:47:20.550
as a whole, helping others with their websites as well, providing feedback and ideas.

676
00:47:20.930 --> 00:47:26.050
And the questions that you ask, other people are sure to have those same questions as well.

677
00:47:26.050 --> 00:47:28.610
So you help just in that aspect as well.

678
00:47:28.610 --> 00:47:32.515
So we wanted to thank the four of you and then also highlight

679
00:47:32.895 --> 00:47:34.275
the community MVP,

680
00:47:35.055 --> 00:47:38.015
Ryan Sullivan. Ryan's joined us on a couple of webinars now.

681
00:47:38.015 --> 00:47:43.475
Many of you know Ryan, he started doing a kind of a post webinar Wednesday

682
00:47:44.100 --> 00:47:49.620
webinar or a round table sort of thing. And so Ryan's from directorytoolkit.com.

683
00:47:49.620 --> 00:47:50.580
That's his website.

684
00:47:50.580 --> 00:47:55.860
A lot of great resources on there for managing a directory and membership website.

685
00:47:55.860 --> 00:48:00.435
So we wanted to highlight Ryan as well. And, again, just show our appreciation

686
00:48:00.735 --> 00:48:02.835
for all of you five here,

687
00:48:03.215 --> 00:48:08.994
as well as everybody again, who's joining us in this webinar, both in GoToWebinar on YouTube,

688
00:48:09.375 --> 00:48:12.580
who's participated in the Facebook group and everything.

689
00:48:13.120 --> 00:48:17.620
We wouldn't be where we are in our community, wouldn't be where it is, without all of you contributing.

690
00:48:17.760 --> 00:48:22.740
So thank you all, and we definitely look forward to, seeing the community grow

691
00:48:23.040 --> 00:48:25.300
even more in 2022.

692
00:48:25.674 --> 00:48:26.474
Yeah. Thank you, guys.

693
00:48:26.474 --> 00:48:30.414
I you know, Neil, Eric, Colette, and Olga, you know, through their question asking,

694
00:48:30.954 --> 00:48:37.295
they have helped unlock a lot of the features that, have made it to the list to release, this 2021,

695
00:48:37.355 --> 00:48:40.174
asking if certain things are possible or if there's workarounds

696
00:48:40.610 --> 00:48:43.330
and then helping us add new features into the platform.

697
00:48:43.330 --> 00:48:49.730
So definitely wanted to shout out you guys and and highlight you guys there, and everyone else on this webinar as well.

698
00:48:49.730 --> 00:48:55.110
So thank you so much, and, we just wanna let you know that, we appreciate you very much.

699
00:48:56.135 --> 00:49:02.555
And with that said, the webinar is not over yet, getting close to it, but it's time to give away another

700
00:49:02.855 --> 00:49:03.355
lifetime

701
00:49:03.655 --> 00:49:04.635
website plan.

702
00:49:05.015 --> 00:49:06.555
Let's go to our random

703
00:49:06.855 --> 00:49:08.775
number picker. We have 105

704
00:49:08.775 --> 00:49:13.860
attendees in here now. Let's generate a number, and I will count down from my list,

705
00:49:14.400 --> 00:49:16.740
57. So I will actually go backwards

706
00:49:17.040 --> 00:49:18.820
from one zero five. Eight.

707
00:49:19.520 --> 00:49:20.500
Mark Foster,

708
00:49:21.840 --> 00:49:26.215
you are the winner of a lifetime time website plan. I'll unmute your microphone.

709
00:49:26.995 --> 00:49:29.095
Maybe Mark wants to say a word or two.

710
00:49:29.395 --> 00:49:33.175
Hi. Good evening, guys. I'm actually coming here from Barbados.

711
00:49:34.035 --> 00:49:36.055
Barbados. Thank you. Yes. Indeed.

712
00:49:37.075 --> 00:49:39.030
Thank you very much. I was sitting here.

713
00:49:39.030 --> 00:49:43.530
This is my first webinar, and, I'm truly excited to to have won the prize.

714
00:49:43.830 --> 00:49:44.330
Fantastic,

715
00:49:44.630 --> 00:49:48.870
Kumar. Is have how long have you been with BD for a while? Have you just started?

716
00:49:48.870 --> 00:49:50.250
Are you waiting to get started?

717
00:49:51.335 --> 00:49:55.275
I I would've started back in February.

718
00:49:56.934 --> 00:50:02.474
Interesting enough, I just got a pop up email, and I was actually thinking of a directory before.

719
00:50:03.110 --> 00:50:07.270
And I said, look. You know what? This offer is just too good to pass up. Maybe it should.

720
00:50:07.270 --> 00:50:09.610
It took me about two days to make the decision.

721
00:50:10.230 --> 00:50:13.930
But once I did it, I clicked on it and started the process, and

722
00:50:14.310 --> 00:50:15.770
it's been great ever since.

723
00:50:16.255 --> 00:50:18.734
Fantastic, Mark. Well, thank you for your kind words.

724
00:50:18.734 --> 00:50:21.315
It's great to hear a little bit about your story and your journey.

725
00:50:21.615 --> 00:50:26.655
We'll send an email, after the webinar. We'll make sure that your lifetime website plan gets added,

726
00:50:27.055 --> 00:50:28.195
to your account.

727
00:50:28.760 --> 00:50:30.540
So good stuff there, Mark, from Barbados.

728
00:50:31.640 --> 00:50:37.420
And we have one more special message to the BD community from our friend, Anthony Anderson.

729
00:50:38.200 --> 00:50:41.099
I'll go ahead and play this here for everyone.

730
00:50:41.405 --> 00:50:44.785
Let's see what Anthony has to say to the BD community here.

731
00:50:45.565 --> 00:50:47.505
Hey. I just wanna congratulate

732
00:50:48.045 --> 00:50:50.945
the Brilliant Directories family and help them celebrate

733
00:50:51.565 --> 00:50:55.025
all of the amazing work done in 2021.

734
00:50:55.480 --> 00:51:00.460
Now everyone in the BD community has worked hard on their website projects.

735
00:51:01.080 --> 00:51:01.820
Keep going.

736
00:51:02.280 --> 00:51:03.340
Follow your passion,

737
00:51:03.720 --> 00:51:04.700
and success

738
00:51:05.080 --> 00:51:05.900
will come.

739
00:51:06.360 --> 00:51:10.060
Keep doing what you're doing. I know you got it in you. Congratulations.

740
00:51:11.664 --> 00:51:13.825
Alright. Good stuff there from Anthony Anderson,

741
00:51:14.464 --> 00:51:17.505
star of one of my favorite shows, Black ish. Very funny,

742
00:51:18.065 --> 00:51:20.164
comedy there. So thank you, Anthony,

743
00:51:20.625 --> 00:51:26.404
for your kind words. And, oh my god, it's just another time for a lifetime website giveaway.

744
00:51:27.190 --> 00:51:31.590
Let's see who is going to win this one. We have a hundred and seven attendees now.

745
00:51:31.590 --> 00:51:34.970
I guess some people joining in last minute. Let's generate a number here.

746
00:51:35.910 --> 00:51:37.270
Okay. 54.

747
00:51:37.270 --> 00:51:40.730
I saw it changed. I'm gonna count backwards. +1 07 again.

748
00:51:41.670 --> 00:51:42.170
Mike

749
00:51:42.585 --> 00:51:43.085
Day.

750
00:51:43.545 --> 00:51:45.645
Let me unmute your mic. Mike Day.

751
00:51:46.185 --> 00:51:48.605
Looks like you're self muted on your end, your microphone.

752
00:51:48.905 --> 00:51:52.685
Alright. That's fine. Mike Mike's mic may not be,

753
00:51:53.145 --> 00:51:54.605
working there, but congratulations,

754
00:51:54.984 --> 00:51:57.484
Mike, on winning a lifetime

755
00:51:58.110 --> 00:52:00.850
website plan. We'll be sure to connect that to your account,

756
00:52:01.470 --> 00:52:04.050
shortly after the webinar. So congratulations.

757
00:52:04.990 --> 00:52:10.690
And also final raffle for the day, I believe, is another ready. Let's generate another number here.

758
00:52:11.545 --> 00:52:16.445
Alright. 97, and that's easy for me. We got a hundred and 7 to ten. You just go back from ten. So

759
00:52:16.825 --> 00:52:17.565
we have

760
00:52:17.945 --> 00:52:18.445
Sheila.

761
00:52:18.745 --> 00:52:20.925
Let me unmute your microphone, Sheila.

762
00:52:21.705 --> 00:52:23.165
Are you with us there, Sheila?

763
00:52:23.545 --> 00:52:26.205
Hi. Can you hear me? We can hear you. Congratulations.

764
00:52:27.250 --> 00:52:30.790
Oh, thank you so much. This is so exciting. Thank you. Yeah.

765
00:52:31.730 --> 00:52:34.550
I know you've been with BD for for quite some time. Right?

766
00:52:35.170 --> 00:52:35.670
Yes.

767
00:52:36.050 --> 00:52:36.550
Yes.

768
00:52:37.170 --> 00:52:40.610
Well, I just wanna let you know that it's great to have you on the webinars here with us.

769
00:52:40.610 --> 00:52:42.790
I know I know you join from time to time.

770
00:52:43.545 --> 00:52:44.045
Congratulations

771
00:52:44.345 --> 00:52:46.025
on winning the hoodie.

772
00:52:46.025 --> 00:52:49.885
Do you have any words of wisdom for the BD community since you've been with us for a while?

773
00:52:50.185 --> 00:52:56.685
Oh my god. Yeah. Basically, just keep keep, joining the webinars as you can and as much as you can,

774
00:52:57.010 --> 00:52:59.810
and, really listen to the words that you guys provide.

775
00:52:59.810 --> 00:53:04.870
Because right now, in doing so many numerous research on the best directory,

776
00:53:05.330 --> 00:53:09.350
you guys are truly, truly the best, and you proved it year after year,

777
00:53:09.865 --> 00:53:14.525
and especially with the web the free webinars that you provide and all the advice that you guys provide.

778
00:53:14.585 --> 00:53:16.525
So that's what I would say to the community.

779
00:53:17.145 --> 00:53:19.805
Thank you so much, Sheila. We'll get your information,

780
00:53:20.425 --> 00:53:21.705
shortly after the webinar.

781
00:53:21.705 --> 00:53:25.930
The hoodies are arriving in about two weeks, and we'll make sure we get one shipped out to you,

782
00:53:26.310 --> 00:53:27.990
with the correct size and all that stuff.

783
00:53:27.990 --> 00:53:33.770
So it's always Sheila's a great member of the BD community, so I'm happy that we were able to get you a hoodie here.

784
00:53:34.310 --> 00:53:36.390
And with that, we're right on time here.

785
00:53:36.390 --> 00:53:44.595
If anyone wants just to ask a question or or share a shout out or or a thought that you have, we can unmute a few people's microphones and,

786
00:53:44.995 --> 00:53:48.215
hear some words or some questions about your BD site as well.

787
00:53:48.675 --> 00:53:53.970
We got Helen. I'll unmute your microphone, Helen. Hey, Helen. How are you? Hi. I'm great.

788
00:53:54.510 --> 00:53:55.410
I'm fairly

789
00:53:55.789 --> 00:53:56.289
new,

790
00:53:56.670 --> 00:53:59.410
and I'm still working on finalizing

791
00:54:00.029 --> 00:54:00.430
my,

792
00:54:00.829 --> 00:54:01.569
my website.

793
00:54:02.109 --> 00:54:04.930
So I'm in a situation where we're moving our

794
00:54:05.715 --> 00:54:10.455
community from an existing site that we've had for, like, sixteen years

795
00:54:11.155 --> 00:54:12.615
over to brilliant directories.

796
00:54:12.995 --> 00:54:15.255
So I'm still in I still have to move

797
00:54:15.555 --> 00:54:20.535
the members over and, you know, extract data from the old site, bring it over to the new one.

798
00:54:21.380 --> 00:54:22.920
When I'm ready to,

799
00:54:23.300 --> 00:54:24.680
you know, go live,

800
00:54:25.300 --> 00:54:31.240
do you know if there's any I'm a little bit worried about, you know, making that switch over

801
00:54:31.700 --> 00:54:32.180
and,

802
00:54:32.500 --> 00:54:34.420
trying to make sure that I thought of everything.

803
00:54:34.420 --> 00:54:40.464
And is it possible to once I move the once I say that this is gonna be our,

804
00:54:40.785 --> 00:54:43.045
domain, you know, when I switch over the domain,

805
00:54:43.585 --> 00:54:46.565
is that a onetime switch, or is there a way to

806
00:54:46.880 --> 00:54:51.140
try it and then go back or or have them be simultaneously

807
00:54:51.920 --> 00:54:55.620
live? Is I'm just wondering if there's any way to sort of beta test

808
00:54:55.920 --> 00:55:00.100
the new site on Brilliant Directories before I completely abandon the old,

809
00:55:01.405 --> 00:55:05.825
Absolutely. So I have I have a few considerations that you should take into account.

810
00:55:06.285 --> 00:55:08.045
Okay. So so first of all,

811
00:55:08.765 --> 00:55:11.184
you can you can definitely set up, like, a subdomain

812
00:55:11.484 --> 00:55:14.510
like newsite.mysite.com.

813
00:55:14.510 --> 00:55:18.690
So so you can keep the current the w w w of your of your current site online.

814
00:55:19.230 --> 00:55:19.550
Mhmm.

815
00:55:19.550 --> 00:55:26.850
And you can work on your BD site on a subdomain, or you can just continue working on the directory up URL that BD provides,

816
00:55:27.310 --> 00:55:28.369
provides you.

817
00:55:29.285 --> 00:55:35.705
The most important thing when you're switching from another platform is you wanna make sure that the old web pages

818
00:55:36.085 --> 00:55:38.985
are being re redirected to their corresponding

819
00:55:39.605 --> 00:55:44.505
new new web pages. Now do you have member profiles and search results on your current

820
00:55:44.960 --> 00:55:45.460
website?

821
00:55:46.079 --> 00:55:48.559
No. Because we really haven't had,

822
00:55:48.880 --> 00:55:54.819
that's why we wanted to go to Brilliant Directories because we wanted to make it a much more interactive experience for our members.

823
00:55:55.519 --> 00:55:56.339
And so,

824
00:55:57.200 --> 00:56:02.975
so I was in the process of of creating new landing pages that will replace our public facing

825
00:56:03.515 --> 00:56:04.015
site.

826
00:56:04.395 --> 00:56:05.135
But then,

827
00:56:05.995 --> 00:56:13.135
the profile pages is gonna be a fairly new feature that we wanted to, you know, enhance the experience for our paid members.

828
00:56:13.520 --> 00:56:16.900
Gotcha. And do you have Google Analytics on your current website?

829
00:56:17.280 --> 00:56:21.700
Do you know? Yes. You do. Okay. So this is what I would recommend doing.

830
00:56:21.839 --> 00:56:23.700
This, I think, would be the most important

831
00:56:24.000 --> 00:56:25.940
thing is you don't wanna lose

832
00:56:26.375 --> 00:56:30.135
traffic from your existing pages to the new pages of your website.

833
00:56:30.135 --> 00:56:39.090
So what I would do is go into Google Analytics, and I believe you can download or export your most popular pages and get the URL for those.

834
00:56:39.250 --> 00:56:42.550
There there is some kind of an export tool here. So,

835
00:56:42.850 --> 00:56:47.990
you know, just depending on how big your site is, maybe you wanna export, like, a list of your top hundred URLs

836
00:56:48.450 --> 00:56:52.070
and put them in an excel sheet, and just make sure that

837
00:56:52.525 --> 00:56:58.945
you have a corresponding page with the exact same URL, or if you're updating the URL, that you've set up a redirect.

838
00:56:59.805 --> 00:57:00.305
Okay.

839
00:57:00.845 --> 00:57:03.185
And you would do a redirect in your

840
00:57:03.645 --> 00:57:08.065
in your Developer Hub three zero one redirects. So you just put the old URL

841
00:57:08.660 --> 00:57:13.480
and the new the the source URL, which is the old one, to the new URL.

842
00:57:14.180 --> 00:57:14.660
So Okay.

843
00:57:14.820 --> 00:57:20.200
The most important consideration is basically you don't wanna lose any existing traffic you're getting to your site.

844
00:57:20.420 --> 00:57:36.280
So by exporting a list of, you know, whatever, 50, a hundred, however big your how many web pages you have on your site from analytics and then making sure that it has a corresponding new page on your Brilliant Directories website, that's that's how to have, like, a seamless transition.

845
00:57:36.280 --> 00:57:44.859
Then you know you're not missing out on any existing traffic that's coming to your most popular pages or links you have around your the Internet to your most popular pages.

846
00:57:45.160 --> 00:57:47.900
Okay. Great. I think that's the most important consideration.

847
00:57:48.545 --> 00:57:53.825
Okay. Thank you. I'll do that. You're very welcome. Good question there. Thank you, Helen.

848
00:57:53.825 --> 00:57:58.805
Good luck. Alright. Hu Yen. Gonna unmute your microphone. Hu Hu Yen?

849
00:57:59.185 --> 00:58:02.565
Yep. Yeah. Can you hear me? Yes. Where are you calling in from?

850
00:58:03.359 --> 00:58:04.260
I'm from Canada.

851
00:58:04.640 --> 00:58:09.519
I'm just, asking whether I'm building my website, and I'm just want to ask whether we can,

852
00:58:10.400 --> 00:58:10.900
embed,

853
00:58:11.760 --> 00:58:15.940
certain programs such as, you know, short pixel image optimization,

854
00:58:17.775 --> 00:58:25.315
software to the site to reduce the bandwidth because, obviously, the bandwidth that you're providing for customer is very limited.

855
00:58:25.695 --> 00:58:28.035
So is there, is there a possibility

856
00:58:28.335 --> 00:58:30.595
to embed videos or images,

857
00:58:31.320 --> 00:58:32.540
especially especially

858
00:58:32.920 --> 00:58:33.740
image optimization

859
00:58:34.840 --> 00:58:36.060
software into

860
00:58:36.360 --> 00:58:39.320
really to reduce the size and storage and,

861
00:58:39.880 --> 00:58:41.020
bandwidth as well?

862
00:58:41.960 --> 00:58:46.380
Absolutely. And let me show you a couple things you can do. So first of all, you can embed

863
00:58:46.755 --> 00:58:50.775
videos from third party sources like YouTube or Wistia or,

864
00:58:51.315 --> 00:58:53.494
Vimeo, and they when you do that,

865
00:58:53.954 --> 00:58:57.174
when you're playing back those videos, they take on the load for that bandwidth.

866
00:58:57.635 --> 00:59:00.775
Even better and let me just do a search here, cloud

867
00:59:02.319 --> 00:59:02.819
Cloudflare

868
00:59:03.200 --> 00:59:03.700
brilliant

869
00:59:04.000 --> 00:59:04.500
directories.

870
00:59:05.440 --> 00:59:06.579
I believe Cloudflare

871
00:59:07.119 --> 00:59:11.380
has a connecting sites to Cloudflare brewing directory. So this is from our documentation.

872
00:59:12.319 --> 00:59:12.819
Cloudflare

873
00:59:13.200 --> 00:59:13.700
can

874
00:59:14.015 --> 00:59:19.555
act as a CDN for your website to serve static content such as images as well as optimizing

875
00:59:19.935 --> 00:59:24.355
the delivery of those images. I believe they have a free version that you can use.

876
00:59:24.815 --> 00:59:25.315
Mhmm.

877
00:59:25.615 --> 00:59:35.290
And we've seen customers that, you know, that they're realizing their bandwidth is ticking up and they and they really need to be a bit more efficient or mindful of their bandwidth usage.

878
00:59:35.750 --> 00:59:35.910
Yeah.

879
00:59:35.910 --> 00:59:50.695
But I would I would recommend implementing CloudFlare with your BD site if you see that you're starting to go over, you know, bandwidth and storage usage and things like that, it's really a great tool, for helping to optimize all those things, including, delivery of your images and things like that.

880
00:59:51.075 --> 00:59:53.475
Okay. Sure. Sure. But have anyone

881
00:59:53.875 --> 00:59:56.935
is it possible to because I have, the Sharpixel

882
00:59:57.900 --> 01:00:00.640
account. And so, is there is there a possibility

883
01:00:01.660 --> 01:00:03.599
to use SharpPixel with the midi?

884
01:00:03.980 --> 01:00:04.480
SharpPixel?

885
01:00:05.500 --> 01:00:07.339
Yes. But it's kind of a image,

886
01:00:08.059 --> 01:00:08.559
optimization

887
01:00:08.940 --> 01:00:09.440
service.

888
01:00:09.740 --> 01:00:12.880
Oh, sure. So if you're gonna upload images to your site,

889
01:00:13.715 --> 01:00:15.655
yourself, like, into the media manager

890
01:00:16.115 --> 01:00:19.255
I I do it myself. I have another tool I use called ImageOptin,

891
01:00:20.035 --> 01:00:23.895
and it'll optimize the images, and then I upload it into

892
01:00:24.195 --> 01:00:25.255
the media manager.

893
01:00:25.890 --> 01:00:31.029
The images that your members upload to their profile photos or any post images that they add,

894
01:00:31.329 --> 01:00:36.309
the BD is optimizing those as well. They're reducing the, the size of them,

895
01:00:36.690 --> 01:00:39.029
and the proportions of them as well. But

896
01:00:39.435 --> 01:00:43.995
if you can, you can certainly use a tool like this and then upload the images to the media manager.

897
01:00:43.995 --> 01:00:44.895
Is that your question?

898
01:00:45.675 --> 01:00:49.995
Yeah. Yeah. Something about yeah. So is there is there a way to set, a maximum,

899
01:00:51.350 --> 01:00:52.310
size that,

900
01:00:52.790 --> 01:00:59.050
like, members can upload into the site? Yeah? Yes. Yes. So in the developer hub under image settings

901
01:00:59.830 --> 01:01:03.770
Mhmm. So this is Oh, okay. Sure. These are these are, so, like, profile photos,

902
01:01:04.985 --> 01:01:11.405
you know, by default, it's, like, 200 by 200. So if a member uploads an image that's 2,000 pixels

903
01:01:11.865 --> 01:01:16.685
wide Mhmm. The the system will change the max width to 200.

904
01:01:17.225 --> 01:01:20.240
Oh, okay. Sure. Sure. So there's about a dozen there.

905
01:01:20.620 --> 01:01:20.860
Yeah.

906
01:01:20.860 --> 01:01:26.300
There's about a dozen or so settings here that cover all the the images your members would upload into the system here.

907
01:01:26.300 --> 01:01:30.000
So you can really put a leash on on the maximum size here.

908
01:01:30.300 --> 01:01:34.825
Yeah. Sure. Thanks. Okay. Great questions. Great optimization questions there.

909
01:01:35.205 --> 01:01:37.045
Alright. Let's see. We got,

910
01:01:37.525 --> 01:01:41.625
I guess on that note, guys, we're just over time. So I wanna thank everyone

911
01:01:41.925 --> 01:01:44.165
for an amazing 2021.

912
01:01:44.485 --> 01:01:46.345
These webinars have been awesome.

913
01:01:46.640 --> 01:01:50.740
The next webinar should be in about two weeks from now, just in the January.

914
01:01:50.960 --> 01:01:53.380
So I wanna wish everyone a safe, healthy,

915
01:01:53.840 --> 01:01:58.260
and happy new year. Let me go back on on some of these slides here. Congratulations

916
01:01:58.800 --> 01:02:00.020
to all the lifetime,

917
01:02:00.480 --> 01:02:01.460
website winners.

918
01:02:02.055 --> 01:02:07.835
Congratulations to those of you that, you know, the community awards and the shout outs we wanted to give you guys here.

919
01:02:08.295 --> 01:02:11.815
Those of you who won the hoodies, we'll get your information and send those out,

920
01:02:12.295 --> 01:02:14.395
probably in the January.

921
01:02:15.220 --> 01:02:20.120
And, if you had more questions or comments, you know, we always do invite you to join us in,

922
01:02:20.420 --> 01:02:21.560
the Facebook group.

923
01:02:21.940 --> 01:02:25.000
You can head on over to brilliantdirectories.com

924
01:02:25.060 --> 01:02:28.155
forward slash facebook. Leave a comment there, ask questions.

925
01:02:28.155 --> 01:02:31.295
It's a great way to keep in touch in between webinar Wednesdays.

926
01:02:31.755 --> 01:02:35.215
So on behalf of myself, David, Matthew, Dennis, Rick,

927
01:02:35.595 --> 01:02:39.675
and the entire Brilliant Directories family, we love you guys so much.

928
01:02:39.675 --> 01:02:41.615
Really keeps things fun and fresh.

929
01:02:42.010 --> 01:02:44.810
We will see you guys in two weeks after the New Year.

930
01:02:44.810 --> 01:02:47.470
So once again, have a safe, healthy, and happy New Years,

931
01:02:47.850 --> 01:02:52.670
and have a great day and a brilliant week. Take care, guys. Bye bye. Thanks for a fun webinar.

