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Alright gang, let's have some fun. Welcome to another edition of webinar Wednesday.

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Can you believe it? It's already the March.

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We'll be entering

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into what comes after March, April. April showers. We had a lot of showers here in California,

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the last few weeks. Hopefully, you guys are staying safe and try out there yourselves.

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Welcome. I am Jason there on the left.

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We're lucky to be joined by David Rockland, the digital strategist, and so so much more here at Brilliant Directories.

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David, thank you for taking the time to join us today.

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Hey, everybody. Glad to be back with you for another webinar.

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I've got a great tip of the week and some great updates to share.

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So really looking forward to this one. We've got a lot of great stuff to show you all. Yeah.

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The tip of the week should be really fun. We did, cast a poll in the Facebook group.

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We got a mixed bag of SEO, how the leads module work.

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A lot of people were leaning toward leaning towards seeing more automations,

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with the webhooks and the API so we're gonna cover some fun stuff with that.

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And we are streaming on YouTube live today so Heidi ho out there, it's a YouTube land.

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We recommend joining our YouTube channel. You can go to brilliantirectories.com/youtube,

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you'll get pinged anytime we upload a new tip of the week,

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feature release videos, the webinars and more.

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So we definitely hope that you can join us there at brilliantdirectories.com/youtube.

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And also one of the benefits of streaming on YouTube live, the replay will be available immediately after and we will be posting that in the Brilliant Directories

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Facebook group.

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I see a lot of people joining today who are part of the Facebook group and if you're not, we encourage you and welcome you to join.

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You can head on over to brilliantdirectories.com/facebook

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and click on that blue join button. It's a great way to keep in touch in between webinar Wednesdays.

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You can ask questions about your site, strategy questions, technical questions.

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I'm in there myself and a lot of fellow BD,

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website owners are in there helping each other.

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So it's a really positive and a productive place to be hanging out especially if you're gonna be on Facebook.

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And I do see a handful of new names and faces

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out there.

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Karen D, good to see you.

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Kelvin, I think I've seen you before, Kelvin.

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Jelani, nice to see you as well. Just a little bit about webinar Wednesday.

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You know, the BD team is is definitely busy, pushing new updates into the platform fixes, releases,

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and what have you.

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And webinar Wednesday is really a great chance for us to share some of those updates with you, especially the ones that can provide you with actionable steps to help you grow your community,

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quicker, more efficiently.

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And we'll cover topics such as how to increase website traffic, converting visitors

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to members, identifying revenue opportunities. One of my personal favorites is improving

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the website navigation.

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In today's tip of the week, we'll actually talk about how you can increase engagement

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and traffic back to your website as well.

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So if you have questions about your website, any of these topics, or anything related to membership websites or your BD website, please save them.

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We'll do our best to get to as many questions as we can to today.

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Alright.

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And before we dive into the tip of the week, I actually had to hold myself back a little bit.

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I was afraid there were wasn't gonna be a substantial amount, but we do have a good handful of BD Lab updates

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to share with you guys here today. So I'll try to breeze through these relatively quickly,

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and then we can dive into that tip of the week.

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The first one here is the new websites

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dashboard where you can see all your BD websites that you manage.

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And more importantly, the the real important part about this update was, you know, if you're purchasing add ons for your site before you had to wait for the BD support team to kind of process that order, now you can,

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purchase your add ons and add them to your sites instantly. So you get instant real time delivery,

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of your add ons or anything you're purchasing from the Brilliant Directories website.

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Let me quickly show you, what that looks like. I'm gonna slide in a window here.

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Okay, great.

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So here we are, we're all familiar with the BD dashboard. We now have two links up here.

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I'll go to the first one here, manage websites.

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If you have add ons you've purchased that are pending

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being assigned to a website that you have, you'll see this orange

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bell notification here, but everyone is going to have the manage websites button up there.

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And when we go there and what we really like about this is this is going to evolve over time.

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So right now we give you a good snapshot of, the websites you're managing,

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and a quick snapshot of the status, how many members, the revenue, if there are any add ons, and what I like the most is this screenshot here.

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More so than just being a pretty screenshot.

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It lets you know, it's a quick indicator if for any reason your website might be down or it's not able to retrieve the screenshot of your homepage.

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It's a quick indicator that you might need to take some action,

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check your domain setup and things like that. But here you can see all your websites.

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If you've made any recent license purchases,

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you can see them here in this other tab and you can activate them.

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What's also cool is if you're on a monthly plan or have a free trial,

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you can actually purchase a license and apply it to your free trial yourself so you can keep that active.

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And then also if you have any add ons or the VIP add ons club, you can click to activate them and so forth.

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Let's see if I click this.

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So here it's gonna give me options assigned to website that I own and it's gonna let me apply the add on directly to the website that I want.

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Also here you can now view all your support tickets.

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And in addition to that, there are more button indicators to create a support ticket.

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We definitely wanna help you guys out, as soon as you have any questions.

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So this is a great place to come and create a support ticket and our team will respond within twenty four hours or sooner usual.

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It's a great update there. This next one is related to the Google login or sign up, add on.

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If you have the add on where users can register to your site using,

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their Google account, there was an update from Google.

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They pretty aggressively emailed anyone that had this set up, to update the core code.

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BD has completed that.

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There's no action required by you on your Brilliant Directories website, I assume for the majority of users.

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So this will just

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work automatically.

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It's been updated in the core code and your site if you're using the Google sign up and Google,

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Google login,

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should just continue to work as normal without interruption.

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Alright, this next one here is related to the domain manager also kinda like the snapshot on the homepage

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and the website's dashboard. If you go to your domain manager,

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you'll now also see a snapshot

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of your homepage.

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Again, more so a very quick and easy indicator if you're working in the admin area, if there are any issues,

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loading your homepage, if this screenshot is not here, that will let you know that you should take some action.

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There are other alerts as well in this area, but this is just a small visual update for you guys as well.

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Alright, next one here is related to webhooks. If you're not familiar with webhooks,

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webhooks are a method to use where you can send data from your BD website

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out to third party platforms. So webhooks are created for very specific instances

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and there is a new webhook that supports

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the private member chat, the member to member chat message conversations.

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It can send that data out to a webhook.

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And today we're gonna show you guys how to ping your members with an SMS text message when they receive a new chat message.

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So a little spoiler alert there. There is a new search option,

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for your post search results for blog search results, events, coupons,

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all of them.

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There are cases where you don't really wanna show your sidebar

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on mobile devices. Sometimes the content is not relevant on such a small screen,

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and you just wanna hide it so it doesn't cannibalize the page as mobile users

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are scrolling on their smartphones.

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Let me show you where that setting is and what that relates to. I'll just visit this site here

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and we'll go to latest news, which is the blog articles here.

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So we see there is a sidebar here and for some of us or many of us, there are important elements in the sidebar, the search module and what have you.

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But sometimes there are cases where it's kinda just bloat

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on a mobile device. So if we go to

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my content

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and edit post settings,

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and what's cool about this is you can set it per post type.

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We'll just do,

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we'll just choose this random one we created in a previous webinar press releases.

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If you go to the search results design

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and go to additional settings,

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we'll scroll down just a little bit.

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So sidebar search module to use here it is, sidebar position on mobile devices.

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So actually pretty cool, you can choose if your sidebar

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position is at the above the main content on mobile,

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after and below it, or you can simply hide the sidebar. This is the new one here, hide the sidebar

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on mobile devices. So that should come in pretty handy for some of us out there.

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Okay, and this is a big one especially if you know, if you're in Australia or in New Zealand.

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So obviously BD supports,

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capturing recurring payments members who are on monthly plans or yearly plans and what have you.

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Up until now, those payments would be collected

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at a certain time based on servers time, the BD servers time.

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Now you can actually schedule what time of day based on your site's time zone that you want to collect those payments.

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So if a payment is due January 1,

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you can schedule it to be collected at the stroke of midnight on January 1 at the time of day.

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So let me show you where that setting is.

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And again, if you're in Australia or anywhere East Of Europe, this setting will come in really handy for you guys, and your BD site.

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So if we go back here and we wanna go to settings,

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general settings,

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and this will be under the localization

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tab.

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So you have your primary country set, your language, your time format, date format,

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and here you set the time zone that your site should be based,

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based on. So in this sample site, it's specific time zone, I'm here in Los Angeles

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and the hour of day, this is the new setting here, hour of day to collect recurring

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payments.

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So the issue was our friends in Australia and New Zealand, the recurring payments were being collected

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towards the end of the day instead of at the beginning of the day in their time zone.

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So I would recommend coming in here and you just choose an hour,

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and then the billing processes will be scheduled within the one hour of this time that you've, set here.

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So, you know, I think 1AM is usually a good time based on someone's time zone, just somewhere earlier in the day, with, you know, an hour after the stroke of midnight

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is usually a good time to collect those payments. So,

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feel free to edit this new setting as you see fit.

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And again, for our friends in Australia and New Zealand, I think this will come in very handy for you.

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Alright. Coming soon. A lot of post related updates are coming soon.

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We recently released the ability to import posts like you can import members with a CSV file.

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The ability to support images

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with your post imports is coming soon. It's one of the next ones in the QA list for us.

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And then right behind that one is even more exciting and important,

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the ability to import posts from feeds and third party sources.

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So, this is going to be an amazing way to populate your site

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from feeds and third party sources, RSS feeds from other sources so you can add blogs, events, and coupons to your site automatically

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using tools like Zapier or Pabbly and the similar.

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In addition to that, if you do use the RSS feed for post add on from Brilliant Directories,

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purposefully, we did not include the post

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image,

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in the data for the XML RSS feed,

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for for that, file

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because there were conflict issues with some RSS readers.

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So what we're doing now is we're gonna have an alternate secondary RSS feed URL that will include,

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the post image data if it's available.

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And this is gonna come in really handy because in a future webinar,

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we're going to show you how you can use your BD RSS feed to send emails to your members using those RSS feeds.

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So if members are subscribed to your site and you wanna send them,

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emails anytime an event is added to your site, you'll be able to utilize this.

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And of course, the post image data is available because you want something visual

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in those emails that go along with the post data.

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So excited for that.

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Also coming soon,

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the ability for you, the admin to easily edit the join date of your members.

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Right now, there is no quick setting.

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The join date is join date is automatically set by the system or when you import the members.

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So, this will give you a little bit more flexibility to edit the members join date.

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And in addition to that, I could have actually listed more.

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There's a lot of amazing things coming soon, but speed, a lot of security updates were released in the last couple of weeks,

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and quality of life features as well.

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And thank you guys to the BD community and all your suggestions.

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We appreciate and love your support tickets when they come in.

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We know that that means you're working hard on your website and also gives us an opportunity to identify ways to improve the platform for everyone.

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So don't be shy, contact our team. We're always happy to hear from you guys.

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All right, David, let's move on over to, the tip of the week.

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For this week's tip of the week, we are gonna show something a little technical.

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I'd say it's easy to intermediate

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level, but we're gonna show you exactly and explain to you the benefits of how to send SMS text notifications

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to your members using the member chat messages.

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So David, if it's alright with you, I can pass it on over.

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Absolutely. Thank you. You know, we hear a lot from you guys that you want to be able to send

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text message notifications

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to your members, you know, when something needs to be brought to their attention.

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We've covered a couple things in the past.

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For this one, we thought it would be really beneficial to be able to send text message notifications to your members when they do receive brand new direct message or private member chat from another member on your website.

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So if we dive right on in,

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let's first cover kind of what happens by default now and then what'll happen once we set up this integration.

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So for now, members can message each other. That does require the private member chat add on.

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It basically just adds a DMing or a direct message feature so that individual members can message each other back and forth

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all on your website.

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And when that happens, your members will receive

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email notifications

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every time they receive a new message.

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So that does let them know that, you know, they they got a new message and they need to log in to their account to reply to it, that just comes to them as a normal email.

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So with this, when we send out an SMS text message

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to the members,

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it'll automatically

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get delivered to them as soon as they receive

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a new private message from another member.

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And with will show within that text message, there'll be a link that they could just click on.

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It'll automatically log them in, and they'll be able to immediately reply

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to that message.

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So this is really convenient, obviously, for the members.

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Everybody pretty much, for the most part, has their phones either on them or nearby

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most of the time.

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So this should be able to alert your members a little bit quicker when they do receive

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new chat messages on your website and allow them to reply faster as well.

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So with that, going into the benefits

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of sending these SMS notifications

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to members when they do receive,

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new messages on your website.

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Obviously, it'll get sent to them in real time almost immediately as soon as they receive a new message from another member on your site.

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That'll help build stronger relationships not only between your members if they're able to, have that conversation a little bit quicker and not always have to

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either be looking in their inbox or looking to see if they got

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a new email notification on their phone or something like that.

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It'll also help to boost traffic engagement and possibly even

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conversions if we're notifying members sooner that they've received brand new messages in their account on your site.

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They'll be able, like I said, to immediately click a link, log right in, and start carrying on that conversation.

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A couple quick stats that we found.

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The first one here, you will certainly be able to reach more members by sending a notification by a text message

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rather than email. Email is still great,

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but 98%

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of users, huge number, actually do open and take a look at the text messages that they receive.

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Whereas, you know with a normal email, it's not uncommon for people to just quickly delete an email if they think it's not necessary

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or maybe sometimes it might land in their spam folder and they might not see it that way.

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SMS messages, text messages,

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they also have two zero nine percent higher response rate

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than email. Again, just people always kind of having their phones nearby

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and always seeing the messages.

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Rather than with an email, they might just take a look at the subject line and delete it without actually opening it, which is unfortunate if it does happen to be something that might be important.

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And then also with text messages, recipients typically do view

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and either reply or open those text messages within about a minute and a half of receiving them.

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Again, whereas with email, you know, it depends if, you know, some people might not have notifications turned on on their phone for when they receive new emails.

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Some people might only be checking their inbox if they're on the computer or something like that.

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So, being able to send these

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notifications

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over text message to the members will certainly help to, to notify them a little bit better and, help them keep those conversations on your website going.

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And I think one other benefit is it just makes your company look cool, you know, and a lot bigger than it probably is.

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It seems that setting up something like this would require a lot of technical know how, but actually in

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with this, what you can do with BD and and the tools that we're gonna show you, you can really set this up in about ten or fifteen minutes,

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and it's just gonna help your brand appear to be a lot bigger.

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And that helps with credibility, trustworthiness,

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and all those other cool things, that you're looking to establish,

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with your with your members and followers.

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Absolutely.

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So before we dive into the step by step kind of showing how to set it up, first quickly going over what you'll actually need to get this going.

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Obviously, you'll need a Brilliant Directories website.

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You'll need that private member chat add on because that's what allows the members to have those live chat messages

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with one another directly on our site. We'll also gonna be using an integration tool.

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In this case, we're gonna use Zapier. We've showcased Zapier a lot in previous videos as well as,

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webinars. But, you could also use something like Pabbly Connect or, Integrately.

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There's quite a few of these, webhook

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type automation platforms that you could use.

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But, we'll be showing Zapier here and also for the text message

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platform,

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we'll be showing Twilio.

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We've shown Twilio in, I believe, one other tip of the week previously, but there's a bunch of other text message platforms that you could use.

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TextMagic

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is one of the other most popular ones.

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And a few quick final things to note before we show how to set this up.

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So, on your Brilliant Directories

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website, your members, they will need to enter their phone number.

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You know, that phone number field, it's already a default field in the contact details form that they fill out.

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So, as long as they put their phone number in there, we'll have their phone number that we can send text messages to.

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And then there's also an advanced setting

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in the admin area that you're going to want to enable.

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That advanced setting is enable login token link. That will allow us to send a login link

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to the member in the text message that they could just quickly tap on and it'll immediately log them in to their account on our website.

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And then on Twilio,

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we will need a Twilio account with a balance of at least $20.

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With Twilio,

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each text message that we send costs

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about 0.008¢,

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US cents.

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So for that $20 balance, that allows us to send about 2,500

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text messages.

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And if any of our members decide, you know, I'm just getting too many of these notifications

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or I'm fine just getting the email notifications.

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If they don't want to receive those text messages anymore, they can just reply stop to any of those texts,

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and that will automatically

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opt them out of receiving future ones. And like we mentioned, you don't have to use Twilio.

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We've used it in the past. It's pretty straightforward,

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but there's a bunch of other platforms you could use like TextMagic,

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Simple Texting, ClickSend,

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and there's many others as well.

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And so, Jason, if it's alright with you, I guess we'll go right on in and show the step by step kind of how to set this all up.

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Yeah. Let's do it. Again, guys, this is easy to intermediate,

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for those of you who may or may not be familiar with webhooks and and Zapier and all that stuff. So,

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we'll try to go step by step.

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We'll try to go, not too slow, but if we skip over something, you can always watch the replay.

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And of course you can ask questions in the Facebook group or to the BD support team as well.

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So before we get fully started with everything, I just wanted to quickly show you what the end result,

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is that we can expect. So give me just a moment here, to get my bearings and

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let me show you what what can happen here. I think, let me log in here.

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In the previous webinar, we showed you guys how to rig up your private chat as like a website support,

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module here. Let's see here. Support tickets.

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Yeah. We were doing some tests with the sample member, Edward Smith. We're the website support.

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Let's respond back to Edward Smith who was a member on the site.

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And

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this is a webinar,

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message.

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Check it out. So we're sending Edward a message. He's a regular member on the site.

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And what we have here is we've actually

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for Edward since we can't show a smartphone, we've actually connected this to just a Google voice number here.

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And we just received a text message here and it says right down here we were doing some texts,

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a website name, new message. This is a webinar message. Check it out.

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So this would come to Edward's smartphone here, and we have a reply here link.

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If we click this, this will actually log us into Edward's account so he would be logged in on his smartphone,

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and he can reply back to the support team,

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and then continue the conversation.

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So this is really a good tool to keep your members chatting with each other on the go.

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And the reason I said this was so cool is because it really makes your site look like a more expensive website, like an Angie's list, a thumbtack,

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or any one of those solutions where members can chat,

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back and forth to each other and they get pinged on their phones on the go.

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I know I use those also with TaskRabbit and things like that. So just adds another level of,

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development

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status to your site having this. So, let's see how we rig this up, and we'll go step by step.

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The first thing is we did create a Zap.

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So if you're not familiar with Zapier, we've covered it in previous,

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webinars,

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00:23:50.659 --> 00:23:54.820
but let's quickly look at the Zap and then I'll recreate the Zap from scratch.

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So created a Zap, Twilio SMS messages for chat messages,

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And the first thing we did, was we caught the webhook from the chat, and then we said only continue

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if the recipient, the person receiving the message has a phone number, and we'll show you that in a second.

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And then we kinda clean the message.

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Some of the messages had like HTML in them and things like that.

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So, we we kinda sanitized the message a few times. We'll get into that.

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We also made sure the phone number was in a format that our text message provider Twilio

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could use to send the text message.

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And then the BD login token URL is really long.

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So Zapier has a shortened URL, a shortener tool.

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So we shorten the URL, and then at the end, we send all of that magically using Twilio,

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in a text message. So just open this one quickly.

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I'll just click edit and then we'll recreate this from scratch.

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So the action here,

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the from number is the the phone number Twilio gives you, and then we can see the message here.

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You could put your website name, new message, and then it uses the variables,

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the URL, the output, and things like that. So now that we kind of have like a three sixty overlook

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of how this works, let's set this up

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from scratch on our BD site. Let me get out of here.

360
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And we're gonna start, and I'm gonna try to do this relatively quickly so we can get some questions at the end.

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00:25:19.530 --> 00:25:21.470
But we're going to create a new Zap,

362
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and let's give it a nickname.

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We'll call this webinar

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SMS chats.

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So the first thing we wanna do is set up a trigger and we're gonna start with a webhook.

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Webhooks by Zapier

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and the event always if you're doing this with your BD site is the last option here, catch hook, and we're gonna continue.

368
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This step we can skip, pick off a child key, we don't need to do that. And it's gonna give us a URL

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and we're gonna copy this.

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Click the copy button. We're gonna come to our BD site and we're gonna go to our developer hub.

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And that URL that we just copied, we're gonna go to webhooks.

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And there's a quick filter here, you can search for chat.

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We already have in one from our previous test. I'll go ahead and delete that and paste the new one.

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And just make sure enable webhook is on.

375
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What this basically does is anytime there's a new chat message now, it's gonna send that chat message data

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into Zapier. So Zapier is collecting

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00:26:16.990 --> 00:26:22.130
all that chat data and then we're able to do something with it. So go ahead and save these changes.

378
00:26:22.975 --> 00:26:28.355
Now that we've done that, let's actually send a test ticket here. This is a test

379
00:26:28.894 --> 00:26:34.335
chat message, we'll call it, and we'll send it. Great. So we sent it a test message.

380
00:26:34.335 --> 00:26:35.955
Let's come back to Zapier

381
00:26:36.450 --> 00:26:41.830
and we'll test the trigger to make sure the connection is capturing new messages here.

382
00:26:42.210 --> 00:26:45.010
And it has captured it from Edward Smith. Here it is.

383
00:26:45.010 --> 00:26:48.610
This is a test chat message, and we can see some HTML tags here.

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That was the sanit that was what I was talking about, sanitizing the text a little bit.

385
00:26:52.585 --> 00:26:57.565
So none of that shows in the final text message. So we'll go ahead and continue.

386
00:26:58.025 --> 00:27:00.365
Perfect. And actually, let's respond back

387
00:27:00.745 --> 00:27:03.005
to him. Let's respond back to Edward

388
00:27:03.465 --> 00:27:03.965
as

389
00:27:04.620 --> 00:27:09.100
the support, and I'll show you why. Wanna make sure we have the recipient's phone number there.

390
00:27:09.100 --> 00:27:12.000
So I'm gonna log in as website support.

391
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I'm just gonna do another test. I wanna make sure it's capturing it.

392
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So now we're logged in as website support. I wanna make sure they got Edward's message.

393
00:27:19.260 --> 00:27:20.975
This is a test chat message,

394
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and I'm just gonna reply back. Awesome.

395
00:27:24.395 --> 00:27:27.695
Okay. Great. I'm gonna do another test with this.

396
00:27:27.835 --> 00:27:33.820
You can do if you do if you're not seeing data that you're trying to see here, you can just keep doing multiple tests.

397
00:27:33.820 --> 00:27:35.679
We should receive request b now.

398
00:27:36.139 --> 00:27:38.139
Perfect. And here is awesome coming back.

399
00:27:38.139 --> 00:27:41.279
So we know that this is working really well and there's a strong connection.

400
00:27:41.580 --> 00:27:47.315
So the next thing we wanna do is actually to zap your built in tools. We're going to do a filter.

401
00:27:47.315 --> 00:27:51.975
We don't want to do anything unless the person who's receiving a message, being sent a message

402
00:27:52.355 --> 00:27:55.495
has a phone number. So we're gonna hit the filter button

403
00:27:55.875 --> 00:27:57.895
and only continue this zap

404
00:27:58.195 --> 00:27:59.175
if the field,

405
00:27:59.555 --> 00:28:00.855
let's search for phone,

406
00:28:01.279 --> 00:28:03.299
The receiver's phone number, the recipient

407
00:28:03.679 --> 00:28:06.580
has a phone number, so the chat message receiver,

408
00:28:06.960 --> 00:28:10.100
and we're just gonna say that a value exists for that.

409
00:28:10.320 --> 00:28:14.799
So, basically, only if the person has a phone number and it has found a,

410
00:28:15.279 --> 00:28:18.965
a phone number, So your Zap would have continued, will continue.

411
00:28:19.105 --> 00:28:22.005
Now if Edward didn't have a phone number with his BD,

412
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profile,

413
00:28:23.745 --> 00:28:28.545
then it wouldn't continue to Zap. It's not gonna waste a text message attempt and so on.

414
00:28:28.545 --> 00:28:31.125
And maybe we can you can create an if then branch.

415
00:28:31.399 --> 00:28:38.919
So if there is no phone number, maybe you wanna send an email to the member like, hey, why don't you add a phone number on your account so you can receive text messages from our site.

416
00:28:38.919 --> 00:28:44.120
So turn it into a positive, bring the person back to the site. So now we have an if statement.

417
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Only if the recipient has a phone number do we wanna continue.

418
00:28:46.842 --> 00:28:54.348
And now what we can do is we can start what David and I were having fun with before the webinar is actually cleaning up the message that came in sanitizing it.

419
00:28:54.348 --> 00:28:57.867
So let's use the formatter and what we're gonna do, I'll just do this quickly.

420
00:28:57.867 --> 00:29:00.340
We're gonna format some text and we're gonna continue.

421
00:29:00.960 --> 00:29:02.740
And what do we want to do?

422
00:29:03.200 --> 00:29:06.420
The first thing we want to do and search for HTML here

423
00:29:06.720 --> 00:29:09.220
and you wanna remove HTML tags

424
00:29:09.840 --> 00:29:13.595
and from which value? Well, we wanna remove it from the chat message.

425
00:29:13.595 --> 00:29:16.095
You see these p tags, those are paragraph tags.

426
00:29:16.395 --> 00:29:19.775
We wanna remove that and we'll go ahead and continue.

427
00:29:20.155 --> 00:29:22.335
Now something let's test the action.

428
00:29:25.610 --> 00:29:29.950
So this is the output. It looks like it didn't strip out the last part here.

429
00:29:30.330 --> 00:29:37.274
So if you see this stuff and it's not like perfect, just plain text, which happens sometimes, we're gonna address, share this with the BD team.

430
00:29:37.274 --> 00:29:44.414
But if it does happen in anything that you're doing in Zapier or Pabbly, what you could do is just create another text format rule.

431
00:29:44.715 --> 00:29:46.014
Let's scroll down here.

432
00:29:46.394 --> 00:29:49.054
So we're gonna format and we're gonna do text.

433
00:29:49.500 --> 00:29:51.440
And what we wanna do in this case

434
00:29:52.060 --> 00:29:52.880
is replace,

435
00:29:53.420 --> 00:29:54.480
replace text

436
00:29:54.940 --> 00:29:56.160
and from which field.

437
00:29:56.540 --> 00:30:00.640
Now you don't wanna go back to the original field, you want to do it

438
00:30:01.180 --> 00:30:06.995
from this step three field. So you want to replace from text that's already been formatted.

439
00:30:07.375 --> 00:30:09.075
And here it is, we want to format

440
00:30:09.375 --> 00:30:11.315
this text from step three.

441
00:30:11.615 --> 00:30:16.195
And we're gonna find this and replace it with nothing. Let's continue

442
00:30:16.815 --> 00:30:18.115
and test the action.

443
00:30:21.020 --> 00:30:23.600
Great. Now we just have a message that says awesome.

444
00:30:23.900 --> 00:30:27.580
So that part's done. This is sometimes necessary when you're using these tools.

445
00:30:27.580 --> 00:30:30.320
And the next thing we're actually gonna do is format

446
00:30:32.005 --> 00:30:35.945
the phone number, right David? And then the URL shortener I think. Correct.

447
00:30:36.965 --> 00:30:38.505
Okay, great. So

448
00:30:38.885 --> 00:30:42.505
we're gonna continue back down here. We're gonna click once again on formatter

449
00:30:42.965 --> 00:30:54.320
and if the phone number's coming perfectly from your BD site and we do have, like, a phone number field that allows for the country code with the plus sign and everything, that's what these SMS text tools usually need,

450
00:30:54.780 --> 00:30:59.280
is like a plus one for for The United States, plus four four for The UK,

451
00:30:59.660 --> 00:31:00.160
etcetera.

452
00:31:00.735 --> 00:31:06.755
In this case, we just want to make sure that to format numbers that our members may have entered. So

453
00:31:07.055 --> 00:31:08.275
we'll click the numbers

454
00:31:08.655 --> 00:31:10.195
option here and we'll continue.

455
00:31:10.735 --> 00:31:12.195
And what we wanna transform

456
00:31:12.575 --> 00:31:15.555
is the phone number. We wanna format phone numbers

457
00:31:16.940 --> 00:31:20.320
And the input is going to be from the original webhook

458
00:31:21.020 --> 00:31:21.520
data.

459
00:31:22.140 --> 00:31:25.520
And we see scroll down, there was a phone number here.

460
00:31:25.740 --> 00:31:28.800
This is our member Edward's phone number, but that's the field.

461
00:31:29.135 --> 00:31:32.735
And then it asks us what format do we wanna use. So,

462
00:31:33.055 --> 00:31:35.475
the international format seems to work fine.

463
00:31:35.935 --> 00:31:40.435
And if you choose the international format, you can choose the default country.

464
00:31:40.815 --> 00:31:42.435
Another note, this probably

465
00:31:42.735 --> 00:31:48.250
will work best if your website serves a specific country and is not necessarily international.

466
00:31:48.790 --> 00:31:50.250
It can get a little hairy,

467
00:31:50.550 --> 00:31:55.850
with these solutions if it's trying to send text messages to different country codes and things like that.

468
00:31:56.150 --> 00:31:59.855
What we did see is this works fine with US, Mexico,

469
00:32:00.235 --> 00:32:01.455
UK, Canada,

470
00:32:02.315 --> 00:32:15.650
and other other countries like that, but just tech, check the solution like TextMagic and Twilio and see what countries, they support or you'll be able to find another texting solution that does support sending text to your country code.

471
00:32:15.890 --> 00:32:17.170
And let's just continue here.

472
00:32:17.170 --> 00:32:23.750
So time format international, that's gonna add a plus one, to it, and it's gonna use United States if it doesn't exist.

473
00:32:24.130 --> 00:32:25.750
So let's test the action.

474
00:32:28.365 --> 00:32:28.845
Okay. Great.

475
00:32:28.845 --> 00:32:38.304
It transformed our phone number and it's added a plus one and put it in a clean format so that Twilio will be able to successfully deliver the text message to the recipient.

476
00:32:38.809 --> 00:32:42.830
Okay. And then the last formatter thing we wanna do and open this up

477
00:32:44.490 --> 00:32:45.790
and search for

478
00:32:46.169 --> 00:32:47.950
URL shortener by Zapier.

479
00:32:48.410 --> 00:32:52.429
That's what we wanna search for the action. And now it's gonna ask us

480
00:32:52.835 --> 00:32:54.775
what the event is is shortened URL.

481
00:32:55.315 --> 00:32:59.255
And then which field do we wanna shorten the URL of? And we want to

482
00:32:59.715 --> 00:33:01.415
shorten the recipient's

483
00:33:02.035 --> 00:33:06.730
login token link. So chat message receiver link, that is the one.

484
00:33:06.730 --> 00:33:10.590
That's the person this is gonna be the the receiver's login link, the recipient's

485
00:33:11.370 --> 00:33:15.070
login link. So we're gonna do that and we can see it's a very long URL.

486
00:33:15.690 --> 00:33:18.990
And let's see what that shortens to. Let's continue

487
00:33:19.575 --> 00:33:22.475
and test action, this long URL here.

488
00:33:22.934 --> 00:33:25.495
And it's shortened it down to just what this.

489
00:33:25.495 --> 00:33:33.255
So it's it's created a nice little so that we know that it's gonna get delivered in the text message because text messages can only support a certain amount of text.

490
00:33:33.255 --> 00:33:40.919
So we've done a little bit of formatting here for the phone number, the message, we've removed the HTML tags, and we've also shortened the URL.

491
00:33:40.919 --> 00:33:45.340
Yeah. I think it's important real quick just to reinforce when shortening the URL

492
00:33:45.799 --> 00:33:47.179
to select that receivers

493
00:33:47.715 --> 00:33:52.054
link and not the sender because then you're gonna have people logging into the wrong account.

494
00:33:52.434 --> 00:33:55.655
Yes. This is all for the receiver, the recipient

495
00:33:56.195 --> 00:33:59.895
that we're sending a text message to. The person who sent the message

496
00:34:00.220 --> 00:34:01.740
already knows they sent a message.

497
00:34:01.740 --> 00:34:04.620
They're not waiting for a reply back, they're already in the chat.

498
00:34:04.620 --> 00:34:07.520
So this is all for the receiver and recipient,

499
00:34:07.980 --> 00:34:12.800
who is receiving a new message ping. So good good notice there, good point there.

500
00:34:12.860 --> 00:34:17.174
And that's gonna come into play in the last step here is we're gonna choose

501
00:34:17.635 --> 00:34:22.694
what tool we wanna use to send the SMS text message. In this case, we're gonna use Twilio.

502
00:34:23.395 --> 00:34:27.895
So under actions, we're gonna search for T. Let me just do this first. If you search for SMS,

503
00:34:28.850 --> 00:34:31.910
there are a ton of SMS tools, Burst SMS, Sakari,

504
00:34:32.449 --> 00:34:32.949
TextMagic,

505
00:34:33.250 --> 00:34:33.750
ClickSend,

506
00:34:34.370 --> 00:34:39.190
SMS by Zapier will send you a text message, not third parties, but these other ones will.

507
00:34:39.250 --> 00:34:41.110
And if we also search for text,

508
00:34:41.730 --> 00:34:43.010
we see simple texting.

509
00:34:43.010 --> 00:34:47.525
So I think you should be able to find one that suits your website and business's needs.

510
00:34:47.905 --> 00:34:49.205
In our case, Twilio,

511
00:34:49.665 --> 00:34:50.885
works just fine.

512
00:34:51.185 --> 00:34:55.685
So there are steps to connect a Twilio account. If it's not connected,

513
00:34:55.985 --> 00:35:01.910
you can just follow those steps. It asks you to connect, your API key and, something called an SDID.

514
00:35:02.050 --> 00:35:04.870
They provide you very simple instructions and then your Twilio

515
00:35:05.250 --> 00:35:07.030
account is hooked up to the Zap.

516
00:35:07.410 --> 00:35:10.790
In this case, what we wanna do is send a message,

517
00:35:11.410 --> 00:35:13.030
send SMS, excuse me,

518
00:35:13.365 --> 00:35:14.345
and we'll continue.

519
00:35:14.965 --> 00:35:18.085
And the from number is your Twilio number that they give you.

520
00:35:18.085 --> 00:35:24.245
I'm sure TextMagic and all the other texting solutions have to give you an an origin phone number that that, you own.

521
00:35:24.245 --> 00:35:27.305
So in this case, this is our sample number from Twilio.

522
00:35:28.180 --> 00:35:28.680
Alphanumeric

523
00:35:29.060 --> 00:35:33.320
sender ID, actually, we don't know what that is and we didn't need to use that in this case.

524
00:35:33.860 --> 00:35:37.800
The two number is going to be the phone number, that we formatted.

525
00:35:38.100 --> 00:35:41.620
So if we scroll down here, we don't wanna get the phone number from the catch hook.

526
00:35:41.620 --> 00:35:45.515
We wanna get it from the number that's been formatted here, step five here.

527
00:35:45.515 --> 00:35:50.095
And we can see the output is that plus one with that country code there which Twilio,

528
00:35:50.555 --> 00:35:51.055
requires.

529
00:35:51.835 --> 00:35:54.815
And then for the message, the fun part. So,

530
00:35:55.275 --> 00:35:59.570
you could put really whatever you want in this message, probably short and concise would be best.

531
00:35:59.790 --> 00:36:03.090
You may wanna mention your website name since it's coming from,

532
00:36:03.470 --> 00:36:06.690
a phone number that the recipient may not be familiar with.

533
00:36:07.310 --> 00:36:09.410
So we can do, you know, dog trainers,

534
00:36:10.590 --> 00:36:14.210
USA, whatever it might be and then just say new message,

535
00:36:14.694 --> 00:36:15.194
colon

536
00:36:15.734 --> 00:36:18.714
and we'll go to the next line and we wanna insert,

537
00:36:19.095 --> 00:36:20.315
oh, there was one

538
00:36:20.855 --> 00:36:22.474
formatter we forgot David.

539
00:36:22.775 --> 00:36:24.155
Let's add it in actually.

540
00:36:24.535 --> 00:36:36.750
So there was one more thing in the event that somebody is sending somebody a long message, we can actually truncate or shorten the message so that their phone doesn't get blown up with eight paragraphs of text.

541
00:36:37.290 --> 00:36:38.110
So actually,

542
00:36:38.490 --> 00:36:41.390
what we wanted to do is we removed the the HTML

543
00:36:41.690 --> 00:36:42.590
from the message,

544
00:36:43.315 --> 00:36:46.135
and any foreign we did the replace as well.

545
00:36:46.515 --> 00:36:51.495
What we wanna do is add one more formatter here and that's to truncate or shorten,

546
00:36:51.955 --> 00:36:57.175
the message that we just sanitized that we just removed the HTML from. So let's go to formatter

547
00:36:57.830 --> 00:36:59.210
and event is text

548
00:36:59.670 --> 00:37:01.130
and it's called truncate

549
00:37:01.510 --> 00:37:06.470
and you'll see what this does. It's really cool. And then which which value do we wanna truncate?

550
00:37:06.470 --> 00:37:08.570
We wanna truncate step four

551
00:37:08.950 --> 00:37:09.450
above

552
00:37:09.895 --> 00:37:10.635
the awesome.

553
00:37:10.775 --> 00:37:16.375
Now awesome itself is a short message, but again, it could be eight per eight eight paragraphs long with someone is sending.

554
00:37:16.375 --> 00:37:19.415
So max length, we did some text, 40 is fine.

555
00:37:19.415 --> 00:37:22.055
You could probably go a little bit more, but we'll just do 40.

556
00:37:22.055 --> 00:37:24.715
And then if it's longer, you can choose to add an ellipsis,

557
00:37:25.619 --> 00:37:26.920
after it. Oops.

558
00:37:27.460 --> 00:37:30.440
So you can choose true here and it'll just put a dot dot dot

559
00:37:30.740 --> 00:37:31.799
and let's continue

560
00:37:32.260 --> 00:37:36.500
and let's do a test. So this is obviously a short message just says awesome.

561
00:37:36.500 --> 00:37:38.660
So in this case, there's no ellipsis. It just says awesome.

562
00:37:38.660 --> 00:37:43.435
But again, if it was nine paragraphs long, it would just show 40 characters and then dot dot dot,

563
00:37:43.895 --> 00:37:47.655
which is good for a text message. So let's hit continue here. Alright.

564
00:37:47.655 --> 00:37:51.115
And everything else is the same. Let's get back to our send SMS

565
00:37:51.415 --> 00:37:51.915
message.

566
00:37:52.535 --> 00:37:54.235
So we are under actions.

567
00:37:54.870 --> 00:37:58.810
So we did the from number, it's our Twilio phone number.

568
00:37:59.190 --> 00:38:00.490
Now the to number

569
00:38:00.950 --> 00:38:04.950
is that sanitized phone number that adds the plus one and here's the message.

570
00:38:04.950 --> 00:38:07.125
So dog trainers USA new message.

571
00:38:07.605 --> 00:38:13.625
And what we want is to insert the data from our last text formatter, the one that we just truncated,

572
00:38:14.165 --> 00:38:18.665
the awesome. This is the one that does the dot dot dot. And then

573
00:38:19.125 --> 00:38:20.665
lastly, the cool part,

574
00:38:20.965 --> 00:38:21.865
we can say

575
00:38:22.380 --> 00:38:23.359
reply here

576
00:38:23.740 --> 00:38:24.559
and input

577
00:38:25.020 --> 00:38:27.200
the shortened URL right there.

578
00:38:27.579 --> 00:38:31.359
Let's see if that gets added. Let's add this in right there. Perfect.

579
00:38:32.059 --> 00:38:34.079
So that is what the text message,

580
00:38:34.619 --> 00:38:35.839
will look like.

581
00:38:36.059 --> 00:38:42.705
We can even do let's do new message from and we'll put chat so they know they're in a chat.

582
00:38:43.165 --> 00:38:43.665
Perfect.

583
00:38:44.285 --> 00:38:44.785
And

584
00:38:45.245 --> 00:38:49.485
don't know what a media URL is and we're not sending large messages so we'll just continue.

585
00:38:49.485 --> 00:38:54.440
That's basically all we need to do. And we can do a test, just test the action.

586
00:38:58.020 --> 00:39:03.320
Okay, it says it was sent from Twilio about two seconds ago. If we come back to our inbox here,

587
00:39:03.700 --> 00:39:04.760
we can see

588
00:39:05.140 --> 00:39:10.505
new message from dog trainer. I should remove the colon there from dog trainers USA chat. Awesome.

589
00:39:10.725 --> 00:39:17.145
And if I click this, Edward would be prompted to log into his account. So that's really cool.

590
00:39:17.605 --> 00:39:18.105
And

591
00:39:18.405 --> 00:39:21.945
that's basically the whole setup, David. Anything you just publish the Zap

592
00:39:22.270 --> 00:39:23.330
and you're good to go.

593
00:39:23.790 --> 00:39:24.990
Yeah. That would be it.

594
00:39:24.990 --> 00:39:29.630
What what you could also add into the message at the very end, you could re you could add in,

595
00:39:29.950 --> 00:39:40.265
reply stop to opt out if you just wanna remind members that they could always opt out if they don't wanna keep receiving these and then, you know, you your, Twilio account, you would stop sending unnecessary

596
00:39:40.885 --> 00:39:42.665
text messages since they do cost

597
00:39:42.965 --> 00:39:44.425
0.008¢

598
00:39:44.485 --> 00:39:44.985
each.

599
00:39:45.365 --> 00:39:47.065
Right. So you could do, like,

600
00:39:47.365 --> 00:39:48.345
reply stop,

601
00:39:49.690 --> 00:39:50.510
to opt

602
00:39:51.370 --> 00:39:52.030
out messaging

603
00:39:52.570 --> 00:39:53.550
of text messages.

604
00:39:54.090 --> 00:39:58.410
Right. You can you can add this there. Right? And it would do it would do that.

605
00:39:58.410 --> 00:40:04.910
And in different texting solutions like TextMagic, they might have a different command to stop the text messages.

606
00:40:05.585 --> 00:40:07.845
Let's continue here. Let's do another test.

607
00:40:08.145 --> 00:40:13.684
All right, and let's go back here. Here it says new message from dog trainers USA chat. Awesome.

608
00:40:14.065 --> 00:40:18.325
Respond here. You can even put the person's name who sent it because it is technically

609
00:40:18.780 --> 00:40:22.620
included in the data. So like new message from, you know, David Rocklin.

610
00:40:22.620 --> 00:40:25.820
It's because the recipient's name is part of the data. That's probably even better.

611
00:40:25.820 --> 00:40:29.360
And then we see the reply stop to opt out from text messages.

612
00:40:30.140 --> 00:40:36.015
So super cool there. If you have the private member chat add on, definitely recommend this.

613
00:40:36.015 --> 00:40:37.635
And whenever a recipient,

614
00:40:38.095 --> 00:40:41.295
gets a new message, they're gonna get pinged on their phone.

615
00:40:41.295 --> 00:40:45.635
And, of course, they're gonna come back to your site, increases traffic, makes you look more professional,

616
00:40:46.175 --> 00:40:47.795
and tons more benefits.

617
00:40:48.335 --> 00:40:58.550
So So if you guys have any questions about that tip of the week, we can also move on to the, the Q and A section of the webinar and we could take any questions that you guys have about your own websites

618
00:40:59.010 --> 00:41:01.030
or about membership sites in general.

619
00:41:01.605 --> 00:41:07.145
Let's start with, Rich here at the top. Unmute your mic there, Rich. How you doing? Hey, Jason.

620
00:41:07.205 --> 00:41:11.545
Can you hear me? Yep. Yep. How's it going? Okay. Cool. Great. Hey.

621
00:41:11.845 --> 00:41:13.925
Yeah. This is phenomenal. I know you guys released the,

622
00:41:14.630 --> 00:41:17.450
one of the features to add the international codes

623
00:41:17.750 --> 00:41:21.850
a while back to allow this, this feature to work. What are some best practices,

624
00:41:22.150 --> 00:41:25.850
examples of it? So this is member to member, but, also, we can communicate,

625
00:41:27.350 --> 00:41:30.785
a DM, if you will, via text to a member as well?

626
00:41:31.965 --> 00:41:32.205
Yeah.

627
00:41:32.205 --> 00:41:38.065
That's basically what it would do is, it's it's basically sending DMs to your members, and then

628
00:41:38.605 --> 00:41:40.385
they'll get pinged via email

629
00:41:40.765 --> 00:41:42.465
on the website and with this

630
00:41:43.000 --> 00:41:43.500
workflow,

631
00:41:44.040 --> 00:41:45.340
on in a text message.

632
00:41:45.720 --> 00:41:48.540
Can it be can it be set up automated when they get a lead?

633
00:41:49.000 --> 00:41:49.500
Yeah.

634
00:41:50.520 --> 00:41:56.200
Yes. I love that you asked that. The same logics can be used because there is a webhook for leads.

635
00:41:56.200 --> 00:42:00.585
Let's go there together, actually. I love that you asked that. If you go to webhooks,

636
00:42:01.125 --> 00:42:02.645
and let's look for these. I think

637
00:42:03.045 --> 00:42:06.265
yeah. While you're looking for that, I think that's our one of our biggest challenges.

638
00:42:06.325 --> 00:42:09.464
You know, we we call a lead a podcast guest booking request,

639
00:42:09.845 --> 00:42:16.420
but I see so many people goes to their email, and I think people just don't pay attention to their email because they got a text like, hey.

640
00:42:16.420 --> 00:42:21.619
I got a, you know, an opportunity to be interviewed on the podcast or would more likely respond to it.

641
00:42:21.619 --> 00:42:24.440
And let me show you something that we did mention earlier.

642
00:42:24.980 --> 00:42:29.065
If you want the login link to work, go to your advanced settings,

643
00:42:29.684 --> 00:42:31.444
because for security, you may not want this.

644
00:42:31.444 --> 00:42:36.005
But if you're gonna allow this, it's it's it's a pretty cool thing. Enable login token link.

645
00:42:36.005 --> 00:42:42.505
It allows that link to automatically log the member into their account so they're not prompted to put their username and and and password

646
00:42:43.080 --> 00:42:45.740
all over again. If you trust that you're sending it to their device,

647
00:42:46.280 --> 00:42:49.660
then it then it should be fine. So just make sure that's enabled.

648
00:42:49.960 --> 00:42:50.920
Would there be an ex

649
00:42:51.720 --> 00:42:53.100
a use case for, like,

650
00:42:53.720 --> 00:42:54.540
event reminders?

651
00:42:56.234 --> 00:43:00.075
But we just manually sent that out to, hey. There's an event coming this week.

652
00:43:00.075 --> 00:43:02.414
Can you do any can you do a text blast

653
00:43:02.875 --> 00:43:08.150
to, you know, hold, like, a smart list of members? Or right now, it's set for one to one messaging.

654
00:43:08.849 --> 00:43:10.630
Yeah. Right now, it's one to one.

655
00:43:11.809 --> 00:43:13.589
Because there's a balance there be

656
00:43:14.210 --> 00:43:16.390
across the line of a spamming versus

657
00:43:17.250 --> 00:43:20.369
communicating, I guess. Well, it's not that much of a stretch.

658
00:43:20.369 --> 00:43:24.825
Later this year, we're going to allow the ability to follow a post.

659
00:43:24.825 --> 00:43:27.325
Right now, it could be it's it's liking a post.

660
00:43:27.785 --> 00:43:32.925
But with that later, what you'll be able to do and when I say later, probably about, like, three or four months.

661
00:43:33.305 --> 00:43:38.925
Yeah. Visitors can follow a post. And if it's an event and it has, like, a upcoming start date,

662
00:43:39.270 --> 00:43:41.370
you could create a workflow where

663
00:43:41.910 --> 00:43:44.090
if this if the start date is within,

664
00:43:44.390 --> 00:43:49.110
you know, like, three days or something, send a reminder email to people who have followed that post.

665
00:43:49.110 --> 00:43:51.910
I could foresee something like that existing in the future. Yeah.

666
00:43:51.910 --> 00:43:54.090
That'd be awesome because with some of that logic.

667
00:43:54.455 --> 00:43:58.955
Because we host community events with our members twice a month. We get a lot of RSVPs,

668
00:43:59.815 --> 00:44:01.355
but they don't get reminders.

669
00:44:02.535 --> 00:44:07.195
So, you know, you know, not as many members showing up. And we actually had members,

670
00:44:07.815 --> 00:44:10.110
from our interns saying that DMs, they said, hey.

671
00:44:10.190 --> 00:44:13.310
I just I'd like to get a reminder, and we don't really have a system in place for that.

672
00:44:13.310 --> 00:44:14.830
But but this is phenomenal.

673
00:44:14.830 --> 00:44:18.750
I'll I'll put I'll go back on mute or or, yeah, you go into the next person.

674
00:44:18.750 --> 00:44:20.750
But this is just phenomenal to be able to,

675
00:44:21.390 --> 00:44:25.005
you know, like you said, makes it sound bigger than we are, plus more user friendly.

676
00:44:25.305 --> 00:44:28.445
People are on their phones. And if they get a lead or an opportunity,

677
00:44:28.905 --> 00:44:32.125
then they can, especially, like, if you send a lead, Jason,

678
00:44:32.505 --> 00:44:40.470
and it comes to me and I respond in real time, that communication's gonna happen rather than, like, I read the email, you know, next week or tomorrow or something.

679
00:44:40.470 --> 00:44:43.050
Yeah. Ab absolutely. You know, I use the app OfferUp,

680
00:44:43.590 --> 00:44:44.330
which is like

681
00:44:44.630 --> 00:44:46.810
a newer Craigslist kind of for classifieds.

682
00:44:47.110 --> 00:44:54.775
And I'm chatting back and forth directly with someone, and I get text notifications if hours go by and I'm not on the app anymore, and it just brings me right back in.

683
00:44:54.775 --> 00:44:59.434
And I'm excited to get those because I'm trying to negotiate for, you know, a pair of Air Jordans or something.

684
00:45:01.815 --> 00:45:03.095
But, yeah, it's it's definitely good.

685
00:45:03.095 --> 00:45:08.510
And and like you said, it makes the company look a lot bigger than it is, and and it's something that could be set up in less than fifteen minutes.

686
00:45:08.970 --> 00:45:13.369
So, yeah, thank you for the questions, Rich. Alright. Good stuff there from our friend, Rich.

687
00:45:13.770 --> 00:45:15.790
Do see a few other hands up here.

688
00:45:16.329 --> 00:45:16.829
Terry

689
00:45:17.210 --> 00:45:22.245
Terry, how you doing? Looks like yourself muted there. How's that? Can you hear me now? Fantastic.

690
00:45:22.385 --> 00:45:26.085
How are you today? I'm well. Thank you, mate. Very well indeed.

691
00:45:27.025 --> 00:45:27.925
Quick question.

692
00:45:28.705 --> 00:45:29.425
With the,

693
00:45:30.865 --> 00:45:39.090
sidebar in mobile view where you can either hide it or you can, have it display at the top or the bottom.

694
00:45:39.390 --> 00:45:41.090
What I I've just implemented

695
00:45:41.550 --> 00:45:42.290
it to

696
00:45:42.590 --> 00:45:43.090
display,

697
00:45:44.350 --> 00:45:45.650
in the search results,

698
00:45:46.590 --> 00:45:49.650
at the top, and what I've noticed is that

699
00:45:50.605 --> 00:45:51.185
it also,

700
00:45:52.765 --> 00:45:54.305
displays at the top inside

701
00:45:54.765 --> 00:45:57.745
the the by the single the post single page,

702
00:45:58.125 --> 00:46:04.900
and what I I wanted it to be on the top in the search results but on the bottom in the actual post itself.

703
00:46:05.120 --> 00:46:06.820
Is there any way of doing that?

704
00:46:07.120 --> 00:46:07.520
Yes.

705
00:46:07.520 --> 00:46:16.740
There there is actually a follow-up update coming where you'll be able to have separate settings for the post detail page, and you can choose out of those three top, bottom, or hide.

706
00:46:17.225 --> 00:46:19.725
Okay. Yeah. That well, that'll that'll do it. Fantastic.

707
00:46:20.345 --> 00:46:24.205
You're welcome. But, yeah, we'll mention the webinar when that's available. What's that?

708
00:46:24.585 --> 00:46:26.205
Any idea when that's happening?

709
00:46:26.825 --> 00:46:31.565
I think it'll be happen sometime in April. So next month it should be released. Yeah. Terrific.

710
00:46:32.030 --> 00:46:35.950
Thank you, Jason. You're welcome. Glad that you're using that feature. Alright.

711
00:46:35.950 --> 00:46:37.170
We got our good friend,

712
00:46:37.470 --> 00:46:42.849
Tim, I saw your hand up there. Oh, there you go. Let me call on you. How you doing, Tim? Hey, Jason.

713
00:46:42.990 --> 00:46:47.055
How are you? Pretty good. So I you know, I've I've missed a few

714
00:46:47.515 --> 00:46:49.375
webinars here and there and whatnot.

715
00:46:49.835 --> 00:46:52.975
How long have we had those magic links for?

716
00:46:53.675 --> 00:46:56.255
The which magic links? The log in? The log the

717
00:46:56.555 --> 00:46:57.535
log in tokens?

718
00:46:58.890 --> 00:47:00.270
I I think for

719
00:47:00.890 --> 00:47:08.109
for always almost, I believe. So can we use those in other ways, like get a hold of them and and

720
00:47:08.569 --> 00:47:11.710
like, it says it says in there that you can use them in emails.

721
00:47:11.930 --> 00:47:16.464
Well, can we, like, literally generate one and send one to people?

722
00:47:16.924 --> 00:47:20.365
Yeah. Let's check out the email. Let's check it out together real quick.

723
00:47:20.365 --> 00:47:21.744
Let's go to email templates,

724
00:47:22.444 --> 00:47:25.005
and let's see, if the variable is there.

725
00:47:25.005 --> 00:47:28.470
You can build a link to your site and then to the, members thing.

726
00:47:28.470 --> 00:47:31.930
Let's just check, we're gonna add a token here.

727
00:47:32.390 --> 00:47:33.050
You know,

728
00:47:33.670 --> 00:47:38.730
one place you may be able to fetch it. I'm not seeing it here.

729
00:47:39.109 --> 00:47:44.665
Let me just search for login. I have another place to go for you. This is the data from the member

730
00:47:44.965 --> 00:47:49.125
where you might be able to just copy and paste it from and test it if you want.

731
00:47:49.125 --> 00:47:54.025
Look at your welcome basic email template. I'll share this with you, the welcome basic

732
00:47:54.565 --> 00:47:55.065
and

733
00:47:55.730 --> 00:47:57.750
this this confirmation link,

734
00:47:58.289 --> 00:48:02.630
check that out and see if that works there if you grab this and send it.

735
00:48:03.410 --> 00:48:05.829
That may log the user in, directly.

736
00:48:06.289 --> 00:48:08.549
Just make sure that that setting is enabled.

737
00:48:10.115 --> 00:48:10.615
Okay.

738
00:48:11.315 --> 00:48:14.695
Wow. Fascinating stuff. I I had no idea.

739
00:48:15.474 --> 00:48:15.955
Yeah.

740
00:48:16.435 --> 00:48:23.040
So that could be used in in lead emails so they can get logged in and and purchase a lead directly from an email notification or text.

741
00:48:23.840 --> 00:48:32.260
If they receive a review and they wanna go in and look at the review, some members have the ability to kind of moderate or reply to reviews so you can create that login link,

742
00:48:32.720 --> 00:48:37.060
for that. So just test it out and again, just make sure that I'll share this,

743
00:48:38.105 --> 00:48:40.525
make sure this advanced setting is enabled

744
00:48:41.065 --> 00:48:46.845
so that the link does the the function of actually logging the user in when they click their special token link.

745
00:48:46.984 --> 00:48:49.565
Right right. Okay. Thanks very much. Appreciate

746
00:48:49.865 --> 00:48:50.684
it. You're welcome.

747
00:48:50.984 --> 00:48:52.605
Alright. Great question there.

748
00:48:52.940 --> 00:48:55.120
Alright. We got our friend, Vijay here.

749
00:48:55.420 --> 00:48:59.360
Let me unmute your mic, Vijay. There you go. It looks like yourself muted, Vijay.

750
00:48:59.660 --> 00:49:03.040
Is that better? There you go. How are you, Vijay? Where are you calling in from?

751
00:49:03.340 --> 00:49:06.655
Calling from New Zealand. How are you? Oh, very good. Great. Great.

752
00:49:06.715 --> 00:49:08.815
Well, this has been on Wednesdays.

753
00:49:09.595 --> 00:49:10.095
Welcome.

754
00:49:10.635 --> 00:49:12.895
So, yeah, my question is just regarding,

755
00:49:13.755 --> 00:49:16.735
photo albums and photos for profiles.

756
00:49:17.200 --> 00:49:19.540
What we're trying to do, I put a post in the group yesterday,

757
00:49:19.840 --> 00:49:24.180
is display the album on the actual profile page,

758
00:49:25.280 --> 00:49:26.900
rather than photo albums.

759
00:49:27.600 --> 00:49:30.740
Okay. Display the album and all its images?

760
00:49:31.535 --> 00:49:38.595
Yes. So I can I'll post a link inside at the moment in the chat box for one of the pages we've got.

761
00:49:38.655 --> 00:49:39.155
Okay.

762
00:49:39.455 --> 00:49:42.895
Let's check it out. I think I got it here. Just a moment. Okay.

763
00:49:42.895 --> 00:49:47.390
So at the moment, so like obviously we can have tabbed view or the other view.

764
00:49:47.610 --> 00:49:49.550
We wanted to use the other view, but

765
00:49:50.010 --> 00:49:53.550
we want the next page. If you click on that page there,

766
00:49:54.170 --> 00:49:54.750
that one,

767
00:49:55.530 --> 00:50:00.065
rather than albums, just the actual album on the page. So that would

768
00:50:00.685 --> 00:50:04.625
be on that last page if that makes makes sense. So you members

769
00:50:05.165 --> 00:50:08.765
like, we images are a big part of our site. Got you.

770
00:50:09.325 --> 00:50:12.365
Well, I'll tell you what you can do without any custom coding to start.

771
00:50:12.365 --> 00:50:14.224
You you may know the answer already.

772
00:50:15.720 --> 00:50:20.300
What you could do is this without anything custom. Let me just show you real quick.

773
00:50:20.840 --> 00:50:21.900
Let's go to

774
00:50:22.440 --> 00:50:24.860
photo gallery here this is the demo site.

775
00:50:25.400 --> 00:50:27.340
And let's go to Jennifer consulting

776
00:50:27.905 --> 00:50:30.645
And if we go to the photo albums tab,

777
00:50:31.025 --> 00:50:33.925
you can stream the thumbnails here

778
00:50:34.464 --> 00:50:35.285
with this.

779
00:50:35.825 --> 00:50:39.925
And that is an add on it it's like a photo it's an album preview carousel.

780
00:50:41.150 --> 00:50:44.450
If you wanted to do something more than that,

781
00:50:44.910 --> 00:50:47.570
like, you want the thumbnails underneath it as well?

782
00:50:47.870 --> 00:50:49.330
Yeah. So we want the gallery

783
00:50:49.870 --> 00:50:53.570
to be part of the profile listing, not under albums.

784
00:50:54.405 --> 00:50:54.905
So,

785
00:50:55.925 --> 00:50:58.985
as an example, I've I put it in the BD group yesterday.

786
00:50:59.685 --> 00:51:02.745
So, like, if you actually go on the profile, I've kind of done it.

787
00:51:03.285 --> 00:51:04.825
I'm I'm trying to do a workaround.

788
00:51:05.285 --> 00:51:07.865
I've actually just those as part of the about,

789
00:51:08.230 --> 00:51:12.170
but I did that just for the table and put the images in, but they're not click to enlarge.

790
00:51:12.630 --> 00:51:16.410
And, obviously, that has to be done by me rather than them.

791
00:51:16.870 --> 00:51:17.610
Got you.

792
00:51:18.550 --> 00:51:23.430
There is something else you can do. So you don't want them to have to go to the photo album tab.

793
00:51:23.430 --> 00:51:23.930
Right?

794
00:51:24.515 --> 00:51:25.015
Exactly.

795
00:51:25.395 --> 00:51:26.355
There is one

796
00:51:27.155 --> 00:51:28.055
Right. If I

797
00:51:28.595 --> 00:51:30.055
didn't have tabbed view,

798
00:51:30.435 --> 00:51:30.935
so

799
00:51:31.475 --> 00:51:32.195
There is a way

800
00:51:32.915 --> 00:51:37.250
yeah. There is a way to do that to to to get rid of the tab view.

801
00:51:37.790 --> 00:51:43.490
Again, I'm gonna show you options without any custom coding for settings that can help you achieve this potentially.

802
00:51:44.110 --> 00:51:48.050
So what you can do is under design settings, member profile pages,

803
00:51:49.724 --> 00:51:54.865
display content in tab layout, you can say no stream all content without tabs.

804
00:51:56.125 --> 00:51:57.904
And you're familiar with that, I'm assuming.

805
00:51:58.204 --> 00:52:00.464
Yeah. Yeah. So we're we're gonna do that anyway,

806
00:52:00.845 --> 00:52:02.464
but what we want is

807
00:52:02.950 --> 00:52:05.110
rather than albums, the actual out

808
00:52:05.990 --> 00:52:10.490
so at the moment, you've got photo albums. What we wanted was just photo album

809
00:52:10.870 --> 00:52:13.190
or gallery, if that makes sense. Gotcha.

810
00:52:13.190 --> 00:52:19.005
And what happens when someone has multiple photo albums with multiple images in each gallery?

811
00:52:19.305 --> 00:52:20.285
It would show

812
00:52:20.665 --> 00:52:24.505
all the images in it would you know what I mean? Yeah.

813
00:52:24.505 --> 00:52:27.385
Our members don't have multiple albums, so we,

814
00:52:28.505 --> 00:52:30.045
they would just have one gallery.

815
00:52:30.390 --> 00:52:33.529
So for example, if there was a post type for

816
00:52:34.150 --> 00:52:36.809
rather than photo albums, just photo album.

817
00:52:37.190 --> 00:52:37.849
Got it.

818
00:52:38.390 --> 00:52:42.569
Let me check one thing for you. I may have a solution. I may have a small

819
00:52:42.869 --> 00:52:49.435
maybe a solution for you. Let me check something. What you may be able to do and let me just check.

820
00:52:49.815 --> 00:52:52.955
Because it kind of, like, is in the code for

821
00:52:53.415 --> 00:52:54.795
the property listing.

822
00:52:55.175 --> 00:52:55.675
Mhmm.

823
00:52:55.975 --> 00:53:00.315
That that's the way the property module works, but we wanna bring it to an actual listing.

824
00:53:00.920 --> 00:53:01.420
Gotcha.

825
00:53:01.960 --> 00:53:02.200
Yeah.

826
00:53:02.200 --> 00:53:08.460
See these are so these are so what you can do if you really again this is gonna get into custom coding here

827
00:53:08.920 --> 00:53:11.340
is this you can use this slider thing.

828
00:53:11.720 --> 00:53:12.220
Okay.

829
00:53:12.760 --> 00:53:13.260
And

830
00:53:13.825 --> 00:53:16.245
what we can do is increase the width

831
00:53:16.705 --> 00:53:18.645
to be like a % width

832
00:53:19.265 --> 00:53:26.245
and and with some CSS, you could then if you get rid of the tabs and then you do it this way, you could do this.

833
00:53:26.770 --> 00:53:28.150
And then lastly,

834
00:53:28.690 --> 00:53:35.350
if you wanted to really pop them up again, we're getting into a little bit of, there is, we have a tool that can pop up images.

835
00:53:35.890 --> 00:53:40.310
It's a little bit of jQuery that when you click on an image, it'll pop it up on the screen.

836
00:53:41.045 --> 00:53:44.265
So like with with a little bit of the CSS and that jQuery,

837
00:53:44.645 --> 00:53:46.985
you can modify this to be,

838
00:53:47.365 --> 00:53:49.225
I guess, closer to what you're after

839
00:53:49.605 --> 00:53:58.450
with the gap, with the photo album, one photo album that they have showing all the thumbnails, but there isn't anything right now, without some custom code.

840
00:53:58.670 --> 00:53:59.890
If we do it manually,

841
00:54:00.350 --> 00:54:02.610
I know that on pages where there's an option

842
00:54:03.150 --> 00:54:05.410
where you can click to enlarge image.

843
00:54:05.855 --> 00:54:08.255
Is that That's that's what I'm that's what I'm referring to.

844
00:54:08.255 --> 00:54:12.595
So if we we we do that little jQuery to click to enlarge the image and

845
00:54:12.974 --> 00:54:15.535
something that'll show all the thumbnails like this,

846
00:54:15.855 --> 00:54:17.154
it may get you closer.

847
00:54:17.775 --> 00:54:18.914
I I don't usually

848
00:54:19.380 --> 00:54:22.119
like to send you down this route, but maybe the marketplace,

849
00:54:22.500 --> 00:54:25.160
someone from the marketplace can help you get the exact

850
00:54:25.460 --> 00:54:25.960
way

851
00:54:26.339 --> 00:54:30.760
that you want it. And it seems pretty straightforward since we're just dealing with photos here.

852
00:54:31.059 --> 00:54:37.135
If you don't know how to do the custom CSS and that little bit of j jQuery to get the the whole photo album to display like that,

853
00:54:37.695 --> 00:54:40.275
it may be worth reaching out to someone here.

854
00:54:40.495 --> 00:54:49.520
So you could see in in a few sec in a few moments, I was kinda getting there quickly with it needs a little more modification and modification and but just to get it the way you want it.

855
00:54:49.520 --> 00:54:52.960
Since it's important to your business model, it might be worth the investment with thing.

856
00:54:52.960 --> 00:54:55.860
And I don't expect it to be something that that's gonna,

857
00:54:56.240 --> 00:54:59.860
be too much of a burden financially to get that done for you. Gotcha.

858
00:55:00.785 --> 00:55:03.045
Is there an option to do click to enlarge

859
00:55:03.345 --> 00:55:04.725
site wide for photos?

860
00:55:05.025 --> 00:55:07.525
Because I know there's an option inside pages.

861
00:55:08.145 --> 00:55:09.285
Yes. There is.

862
00:55:09.425 --> 00:55:17.480
I I have that jQuery that you could just drop in your design settings, the footer the footer code of your design settings, and it would apply to all images on your site.

863
00:55:17.480 --> 00:55:20.840
If you wanna post that in the Facebook group, I can fetch that and,

864
00:55:21.960 --> 00:55:25.240
and then and then you can add it to your site for yourself. Alright?

865
00:55:25.240 --> 00:55:29.955
I wish I had I wish I know it's not the ideal answer you're looking for, but we'll try to get you in the right direction.

866
00:55:29.955 --> 00:55:30.455
Cool.

867
00:55:30.755 --> 00:55:32.135
Alright. Thank you, Vijay.

868
00:55:32.995 --> 00:55:36.515
Let's take a look at Vijay's site real quick since he was nice enough to share it with us.

869
00:55:36.835 --> 00:55:37.975
Event planner here,

870
00:55:38.515 --> 00:55:40.375
find venues and event services.

871
00:55:40.835 --> 00:55:41.635
Nice and simple.

872
00:55:41.635 --> 00:55:45.670
I know it's a pretty established site, so getting it the way you need it is is important.

873
00:55:45.670 --> 00:55:50.090
Thank you for sharing your site with us. Alright. Let's see who else has their hands up here.

874
00:55:50.630 --> 00:55:53.670
We got our friend John. Actually, John typed in his message.

875
00:55:53.670 --> 00:55:58.090
He said multi state slash city media site. What is possible

876
00:55:58.944 --> 00:56:03.765
to creating a local user experience where visitors only see information for the area,

877
00:56:04.464 --> 00:56:06.385
they are in? Thank you,

878
00:56:06.785 --> 00:56:09.444
very much. Actually, I do have a solution,

879
00:56:10.464 --> 00:56:11.204
for you.

880
00:56:12.050 --> 00:56:17.190
It's it's a little tough because if your site is attracting people from all over the country,

881
00:56:17.730 --> 00:56:22.070
or all over the world, we don't wanna send them to a page that says we have no listings,

882
00:56:22.610 --> 00:56:24.070
for you in your area.

883
00:56:24.695 --> 00:56:31.035
But what you may wanna use John and I'll show you real quick is, let me go to the Brilliant Directories site.

884
00:56:31.255 --> 00:56:34.235
Again, something you can do without any custom coding

885
00:56:34.695 --> 00:56:37.035
is use the global website search

886
00:56:37.575 --> 00:56:38.555
on your site

887
00:56:38.935 --> 00:56:39.435
and

888
00:56:39.910 --> 00:56:41.210
what you can do is

889
00:56:41.670 --> 00:56:42.970
you can ask the visitor

890
00:56:43.590 --> 00:56:55.425
on the home page or wherever you're they're they're landing first like what area do you want to search or however you wanna word that and they enter their location in the location field and hit enter.

891
00:56:55.725 --> 00:57:04.465
And when they hit enter with the global website search, it's not just gonna find members that match that location, it's gonna find any piece of content

892
00:57:04.780 --> 00:57:08.720
that matches that location search on your site whether it be events,

893
00:57:09.420 --> 00:57:13.360
coupons and deals, you know, any any type of post property listings.

894
00:57:13.900 --> 00:57:17.520
So with without any custom coding, I would recommend using the global

895
00:57:17.895 --> 00:57:18.795
website search

896
00:57:19.175 --> 00:57:30.075
and when you have that, if you go to your design settings, John and there's also a sidebar search module, so maybe you wanna pop this in on the sidebar or in the header, there's a header search module as well but if we go to homepage

897
00:57:30.695 --> 00:57:32.395
and go to search box

898
00:57:33.150 --> 00:57:34.450
and search for global,

899
00:57:35.069 --> 00:57:38.130
so you can have a global website search, for,

900
00:57:38.589 --> 00:57:42.270
I see there's one for keyword, keyword and location. I'm gonna make a note here.

901
00:57:42.270 --> 00:57:50.005
You could just choose keyword and location and people could just search the location plus a keyword or leave it empty but I'm gonna ask the team to create a third one

902
00:57:50.385 --> 00:57:52.305
here, for just location only.

903
00:57:52.305 --> 00:57:59.365
But that would allow users to input a location and then conduct a search and a lot of more flexibility with that as well.

904
00:57:59.425 --> 00:58:04.200
There is another add on that detect visitor location add on which fetches the user's,

905
00:58:04.820 --> 00:58:06.900
location if they wanna share it with the browser.

906
00:58:06.900 --> 00:58:11.960
There are security implications with that now that the user has to consent to sharing their IP location,

907
00:58:12.740 --> 00:58:13.720
with the website.

908
00:58:14.180 --> 00:58:15.960
But with the detect visitor location,

909
00:58:16.515 --> 00:58:23.795
the visitor can just consent to sharing their their IPs location and that will automatically fill in the location search field,

910
00:58:24.275 --> 00:58:27.954
for them. So we can get you you can get there without any custom coding or anything.

911
00:58:27.954 --> 00:58:31.234
With just those tools, you could probably get 80% of what you're looking for.

912
00:58:31.234 --> 00:58:33.589
I'm Just gonna put a note here, the global

913
00:58:33.970 --> 00:58:34.470
website

914
00:58:34.770 --> 00:58:35.270
search,

915
00:58:36.530 --> 00:58:37.829
location only

916
00:58:38.369 --> 00:58:39.190
search module.

917
00:58:39.569 --> 00:58:41.589
Alright. Thank you for that question, John.

918
00:58:42.130 --> 00:58:43.670
And I do see,

919
00:58:44.770 --> 00:58:46.724
Flavio. How How you doing, Flavio?

920
00:58:47.265 --> 00:58:51.204
Alright. Hi, Jason. I'm doing good. Thank you. I'm calling from Vancouver, Canada.

921
00:58:51.744 --> 00:58:52.244
Alright.

922
00:58:53.265 --> 00:59:00.240
Let's see. I my question is related to to photos as well. So I know that FTP is no questions.

923
00:59:00.240 --> 00:59:02.580
It's a security problem, and I totally

924
00:59:03.040 --> 00:59:04.020
agree with you.

925
00:59:04.240 --> 00:59:11.380
But you you used to have you used to allow us to have, like, a browser based kind of file manager from the cPanel,

926
00:59:11.760 --> 00:59:14.214
and I know that disappeared as well. I don't

927
00:59:14.935 --> 00:59:21.835
I I'm not I'm not asking for a for a file manager per se, but, I would like to be able to,

928
00:59:23.095 --> 00:59:28.635
upload images in bulk because a lot of a lot of your scripts save images

929
00:59:28.960 --> 00:59:32.500
or photos or member profile photos in certain directories

930
00:59:33.200 --> 00:59:40.260
that have nothing to do with the media folders that we created, something internal there in your public HTML,

931
00:59:41.680 --> 00:59:42.340
you know,

932
00:59:42.720 --> 00:59:46.255
section there. So I don't know if I just sometimes wanna

933
00:59:46.714 --> 00:59:47.214
upload

934
00:59:47.515 --> 00:59:54.414
thousands of images and and it it your your browser your your admin panel allows you to do, like,

935
00:59:54.795 --> 00:59:59.490
a hundred at a time, and it's, like, it's impossible. So the file manager

936
00:59:59.870 --> 01:00:04.030
used to allow me to do that in bulk, but now I don't know how to do it.

937
01:00:04.030 --> 01:00:08.930
So I'm not asking for the file manager. I'm asking a way to do some some sort of uploads

938
01:00:09.390 --> 01:00:14.444
in those specific folders that seems that your scripts need. Gotcha. Understood.

939
01:00:14.984 --> 01:00:15.805
Yeah. Understood.

940
01:00:16.984 --> 01:00:18.605
Yeah. I think with the upload,

941
01:00:19.305 --> 01:00:20.365
it's not necessarily,

942
01:00:21.625 --> 01:00:24.684
the number of images. I think it's like up to 50 megabytes

943
01:00:25.145 --> 01:00:28.605
per batch. I could be wrong about that or there might be a finite

944
01:00:29.660 --> 01:00:30.160
number.

945
01:00:30.460 --> 01:00:32.400
It sounds like you do understand that you

946
01:00:32.700 --> 01:00:34.000
you can upload multiple

947
01:00:34.380 --> 01:00:36.000
images at a time here.

948
01:00:37.500 --> 01:00:42.000
Yeah. The team the team has wondering if what you're showing right now, I'm wondering if this,

949
01:00:42.875 --> 01:00:45.454
if I create if I upload members,

950
01:00:46.315 --> 01:00:51.695
from a c s CSV file, if if putting putting their photos in here where you're showing.

951
01:00:52.234 --> 01:00:55.695
So so so okay. So what when you're importing members,

952
01:00:57.170 --> 01:00:58.790
with your CSV file,

953
01:00:59.570 --> 01:01:00.310
you want

954
01:01:01.170 --> 01:01:02.470
to you want to

955
01:01:03.650 --> 01:01:08.230
add that to the CSV file here. So you can import members

956
01:01:08.850 --> 01:01:09.350
with

957
01:01:09.725 --> 01:01:10.545
with the photo

958
01:01:10.925 --> 01:01:14.065
with the photo. The photo needs to exist somewhere

959
01:01:14.845 --> 01:01:15.345
online

960
01:01:15.645 --> 01:01:16.145
already.

961
01:01:16.845 --> 01:01:22.225
So what you if you need to upload them to your media manager first to then associate them

962
01:01:23.259 --> 01:01:24.720
with your import file,

963
01:01:25.500 --> 01:01:28.160
you would wanna make the URL something that's,

964
01:01:28.700 --> 01:01:31.839
you can repeat very easily for for your members.

965
01:01:33.019 --> 01:01:37.039
Gotcha. So it would be like your website forward slash images

966
01:01:37.655 --> 01:01:46.075
forward slash make a folder called, like, pending import and then forward slash add the images there and just make the images something that corresponds

967
01:01:46.535 --> 01:01:50.714
to how you're importing them. It could be their the member ID number,

968
01:01:51.020 --> 01:01:52.640
you know, dot jpg,

969
01:01:53.579 --> 01:01:59.680
and that way you can quickly update your import file, and it'll correspond to the images you've added to your media manager.

970
01:02:00.060 --> 01:02:04.940
Let me share this with you. Makes sense. Yeah. So this so let me share this with you. Yeah.

971
01:02:04.940 --> 01:02:10.545
I know there's a there's a I mean, with thousands of images, that's that's just heavy for for any system,

972
01:02:11.405 --> 01:02:14.444
like this, but this should help you get a little closer there.

973
01:02:14.444 --> 01:02:20.224
You might wanna start with a small batch of maybe five members and five images and see if you can make that connection

974
01:02:20.859 --> 01:02:24.000
between the media manager source you are the the

975
01:02:24.780 --> 01:02:28.880
URL of the image in the media manager and then adding that into the import file. Mhmm.

976
01:02:29.099 --> 01:02:35.455
That makes sense. I'm gonna try that. Okay, Flavio. Good luck. Good luck. Mhmm. Good stuff there.

977
01:02:35.455 --> 01:02:36.915
Alright, guys. Well, fantastic,

978
01:02:37.375 --> 01:02:42.035
webinar today. If you were interested in setting up the SMS text messages

979
01:02:42.494 --> 01:02:43.795
for the member chats,

980
01:02:44.494 --> 01:02:48.974
the replay will be available in the Facebook group shortly after this webinar.

981
01:02:48.974 --> 01:02:52.200
So again, thank you guys for staying with us, through the webinar.

982
01:02:52.500 --> 01:02:56.819
Please join our Facebook group, brilliantdirectories.com/facebook.

983
01:02:56.819 --> 01:03:02.740
We'll post the YouTube replay there and also remember to go to brilliantdirectories.com/youtube

984
01:03:02.740 --> 01:03:06.675
and subscribe to the YouTube channel. We are entering April,

985
01:03:07.455 --> 01:03:10.835
March, April, May. The year is flying by so quickly.

986
01:03:11.295 --> 01:03:15.315
On behalf of myself, Jason, and David, the next webinar is in two weeks.

987
01:03:15.616 --> 01:03:20.816
We are grateful for you. We love you guys, and we look forward to seeing you in the next webinar.

988
01:03:20.816 --> 01:03:24.081
Have a great day and a brilliant week. Take care, guys. Bye bye.

