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Alright, everyone. Let's dive into it. Welcome all. Welcome to webinar Wednesday.

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We're back in full swing.

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Again, we took a short break for the summer, and glad to be back with everyone.

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If this is your first time joining us, welcome.

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I am Jason there on the left, and we have David Rocklin, the digital strategist and so much more here at Brilliant Directories.

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David, thanks for taking the time to join us on this webinar.

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Hey, everybody.

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So glad to be back with you for another webinar Wednesday here after our short break.

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Got a great tip of the week coming up for you. Yeah, it should be a good tip.

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Something that everyone can, can work on right after the webinar if you chose to.

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Some good news. We are streaming on YouTube live.

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So to our friends out there in YouTube land, thank you for joining us.

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If you're not subscribed to the Brilliant Directories YouTube channel, go ahead and take a moment to do that now.

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You can go to brilliantdirectories.com/

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youtube and click on that red subscribe button.

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It's a great way to get notified when we post new videos there, tutorials,

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the webinar replays, tips of the week, and more.

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And also another perk of that, shortly after the webinar, we will post the replay video in the Facebook group.

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We also invite you to join us there, brilliantdirectories.com

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forward /facebook.

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And I must say that group is very helpful and very constructive.

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We have a mix of people who are beginning their sites, some people who are sharing tips on some of their more established sites and how they grew their communities.

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So we certainly invite everyone to join us there. Feel free to ask questions,

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complicated questions, simple questions, troubleshooting questions.

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Myself and the BD community will be there to help you guys out.

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So we definitely, invite you to join us there.

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And speaking of the Facebook group, one of the fun perks from time to time, we run some contests and giveaways there, and there is one happening

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right now. I see some of the names in the webinar. I know you've already commented.

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I'll I'll share the link here in the webinar.

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All you have to do is join the Facebook group and comment on the post,

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and you have a chance to win a free iPad.

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We'll announce the winner actually not too long from now in the next webinar.

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So two weeks from now, I think that's August 30, we'll announce a winner.

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So if you haven't already commented on this post,

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you can follow that link. I just dropped it in the chat there,

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and, you can enter in a chance to win. I think so far, there's, 341

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comments. No need to comment twice. We're gonna be filtering out, any duplicate

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comment once.

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So you have a, probably about maybe we'll get reached 400, five hundred comments by the time it's August 30.

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So you have a one in five hundred chance to win an iPad. That's not bad chances at all.

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And back to the webinar here. So, I do see a lot of new names and faces out there.

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Welcome and welcome to the BD family. It's great to have you with us.

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Just a little bit about the format and what we do in webinar Wednesday.

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It's really a great way for us,

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to share with you some of the newer features that are built into the platform week after week.

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Of course, there's always small patches and fixes, but there are some really good features and settings that we build in to help you grow your communities a bit faster.

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So we'll cover topics such as how to increase traffic,

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converting visitors to members, which actually the tip of the week does touch on that a bit, identifying revenue opportunities, and much more.

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So,

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if if you're, just starting your site or you've been working on it for a while and you have any questions about strategy or any troubleshooting,

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or design tips,

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save them. We'll try to get to as many questions as we can today, in just a little bit.

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And moving things along, we do have a small handful of BD Lab updates.

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I can see on our road map, we have a lot coming, coming down the line through the end of twenty twenty three.

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So I think it's just gonna get more and more exciting as we get towards

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at the end of the year.

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But here are just a few new features that are built into the platform and also a short list of items that are coming

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soon.

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We'll start at the top here. And Brian, this one's for you.

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I think you were talking about your homepage,

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slideshow.

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When you adjust

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for screen sizes, it doesn't adapt properly.

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We now have a new method.

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If you're using the background slider, the image slider for the homepage, I'll show you that in a moment.

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We now have an alternate option which solves two problems.

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It's faster loading and it fixes an issue if people are on a tablet and they turn the tablet horizontally or vertically, background images weren't adjusting or adapting properly.

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So let me show you where that, setting is.

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We can go into the admin area here and we'll go to settings

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and design settings.

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Okay. Great. This will be in the home home page tab.

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And if you have the home page, the background image slider add on for the home page, you'll have this section here, background image slider.

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And what it does is it allows you to add a few background images that slide over the hero section of your home page.

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So here is where the new setting is.

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And if you're if you're happy with the homepage slider, you don't need to do anything.

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It's perfectly fine. You can keep it as it is.

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But we now have two options for the loading method of the slideshow, the slide image slider.

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So by default always it was the JavaScript version. This is slightly slower.

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It has to load some JavaScript files, and also it was having the issue with the adaptive behavior on some devices.

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So we've solved out solved that by introducing a pure CSS option.

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It's a little bit lighter. It doesn't rely on additional JavaScript files.

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If you're not familiar with what that is, it just means that more things need to load on the page and slows down the page load.

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So the pure CSS option

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does not require that. It's faster loading. The only thing you lose on the pure CSS,

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option

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is, are two things, the,

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slider arrows.

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So the on the JavaScript version, there's two small arrows on the left and right hand if you wanna toggle.

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I don't really see the usefulness of that because it's just a, image background.

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So you'll lose that with the pure CSS. And the transition effects,

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you'll lose the swirl left and swirl right,

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if you're in the pure CSS version. Everything else is available.

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So, if you want slightly faster loading on your homepage, I would recommend the pure CSS, and it also solves that adaptive behavior issue with the images.

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Alright. Moving on. This one is a pretty big one. It's related to data and exporting,

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and creating smart lists from your data. It's now available in the transactions history page.

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Let's go there together.

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So if we go to finance

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and transaction history,

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you'll notice on many of the pages in the admin, at least related to where there's content,

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like my members,

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there are list actions. So now we have list actions

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for your transaction. So in the transaction histories page,

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for each tab of payments received, upcoming payments past due, etcetera,

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you have two options now.

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You can export the current results, of what you're seeing here, and it'll give you a CSV file with all the relevant and pertinent

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data, or you can create a smart list. So if you wanted to, for example,

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also do a search for everyone who's on a monthly billing cycle that may have ended already,

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You can search only active or only ended or and also who used coupon code like save 10.

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You can do a search and then create a smart list of that segmented.

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And then of course, you can,

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send that smart list,

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with a webhook to an alternate platform, or you can send newsletters

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to that targeted group of individuals. So now you have the ability to export

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and create smart lists, from

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your transaction histories page.

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And in addition to that, you can further filter and create even more

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granular

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lists of, of data here. And if and then let me just go to another tab here.

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I don't think we have any past due or refunded. Let me just check.

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So here we can see in the refunded tab, we can also do the same thing, export the current results and create a smart list.

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So if we wanted to create a smart list of all our refunded,

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users, we would just, come to this tab, no filter set, and create a smart list and say, call the smart list members who have been refunded.

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And moving on from there,

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this update is not inside of the BD platform, but it is on Zapier and also Padly and integrately to follow.

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We have actions in Zapier integration actions for creating new users, creating leads,

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and creating posts.

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What we've done is we've taken the extra time to make the fields and help text a little bit easier to understand.

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I can go there quickly just to kinda show you what that looks like.

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Over here, we can see,

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we are in Zapier, and we're looking at the lead action. So you can set lead status,

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auto match. Everything has nice help text with it.

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And this is just to direct you and guide you a bit easier

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as you are,

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creating your actions for Zapier.

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Alright. This next one is related to the admin area.

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We've been working on making the speed in the admin, a lot more stable,

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as well as in optimizing it so pages load a bit quicker, which can help your efficiency when you're working on your site in the admin area.

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Some of these updates may go unnoticed, but you'll start noticing slicker page loading,

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and less wait time, as page loads are happening in the admin.

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Just recapping from July since we took a couple weeks off, there were over 80 updates and enhancements that were pushed in July.

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And so far in August, we're on pace to surpass that. So we should have close to,

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I'm estimating 90 plus enhancements and updates for the month of August.

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Coming soon,

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SEO. This one's cool.

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The ability to optimize the file names and all tags of the post images and album images.

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So right now when you create

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a blog post and you set the feature image,

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the file name of that image really isn't up updated for,

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SEO.

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You can then further edit that and give it a more

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updated file name. Let me show you what that is going to look like. We have a screenshot.

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So when you're looking at your manage posts in the admin area,

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you can update the image data.

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You'll be able to set, so this is the kind of the file name that comes right now.

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It's just an encrypted,

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something

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that's automatically created.

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But you'll be able to set the alt tag and the image file name, which help, which should help you improve the SEO,

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on some articles that you're hoping to rank for.

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This next one is related to language and translation.

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Over the last year,

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we've created the ability to translate your site,

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not just with one click into Spanish,

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German, French, etcetera.

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But also areas that you were not able to translate.

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We are pushing updates.

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The final areas of the BD platform as far as the front end for translations are some of the member dash dashboard URL slugs.

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So when a member's in their dashboard, they log in and they see the the website URL is like account,

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blog, edit,

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you'll be able to soon

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translate these like account and edit to your desired language, which should help you get closer to 99.9999%

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translation,

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for your site. In addition to that, there's a big one here, security.

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You'll be able to set a timeout limit that will automatically log members out of their sessions.

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So right now when members are logged into their accounts, I think thirty days, it'll just keep them logged in automatically.

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But some sites are a little more sensitive to that.

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Maybe you just wanna leave it for twenty four hours or even one hour.

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So if they're idle for one hour or whatever time you set, that session will automatically be ended for that member if they're idle and there are no actions, being taken by them.

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And then also billing, we've we said this in the previous webinar, but better credit card workflows.

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This should help,

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streamline,

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payments on your site for members who are making additional purchases for leads, digital downloads, pay per post, and more.

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In addition to that, thank you to you guys in the community. The,

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feature suggestions keep coming in speed, security, quality, quality of life features.

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So thank you guys,

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for all your recommendations on how to make the platform better for everyone.

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Before we move on to the tip of the week, if you guys wanna raise your hand and comment or ask any questions,

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about some of the the specific updates on the screen right now, we'd love to hear a comment or feel free to ask any questions.

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Alright.

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Dave is asking, what is the best place to learn everything I need to know about how to set up my directory, BT YouTube video channel, and more?

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Okay. So just, there's a the platform is robust. I'll give you a few key places to go, David.

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As far as learning how to market your directory, I would recommend going to the BD blog.

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And right here, the must watch videos at the top, it's a membership website checklist,

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all the essentials on when you're getting started, how much to charge members,

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how to motivate members to complete their profiles. That's a tough one.

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We don't want people to sign up and abandon the website.

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But if you come here, Dave, and also if you look at here, the blog category, specifically come to the membership website tutorials.

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These are,

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kind of strategy videos we come we,

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we create in the webinars, the tips of the week. I'll share a link to that here.

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And then lastly, let's go to resources and support resources.

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Here we have Dave. So support is just a click away, but we have these quick start videos

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and a link to the knowledge base. Let me go to the quick start videos here.

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So these are as far as technical configuration and setup,

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there's about nine or 10 videos here. They're all about five minutes long.

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But this will get you with the actual technical setup of your site so you can have a minimum viable product up and running

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very quickly.

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Of course, a website is, an evolving entity. You're always gonna work on it and make it better.

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But to get something up and running that you can start marketing,

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these videos will get you there.

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Alright. Let's head on back here. Thank you for that question, Dave.

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Alright, let's keep things moving along here. Thank you guys for those questions.

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So moving on to the tip of the week, I'll pass it on to you, David.

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You've put together some really helpful bullet points here.

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And I think this is an overlooked topic as simple as it is, but the importance of including an FAQ section on your membership sites pricing and plans page.

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So if it's okay with you David, may I pass things over?

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Yeah. Absolutely. So,

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a relatively,

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simple tip of the week here.

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But we noticed that, you know, on a lot of membership and directory sites, the pricing pages or anywhere else on the website, they tend to be missing an FAQ section.

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An FAQ section has tons of benefits, can certainly help increase your conversions, get some of your perspective members across the finish line.

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There's tons of benefits to it which we'll cover and at the end, we'll also give you, some action items you can take and implement on your website

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immediately. So, if there's anything that, any improvements to be made to your own pricing pages

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by adding an FAQ or maybe even improving your existing FAQ, that should all be relatively simple and, and easy to do,

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after the end of this webinar.

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So, moving right on into, the drawbacks of not having an FAQ section.

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Some of these might be, pretty obvious to some of us. Lack of transparency.

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This isn't the case for everybody, but some prospective members when they come to our pricing

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page, if our pricing page is really,

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slimmed down and condensed, we've made sure to keep it everything pretty simple on there.

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They might have some additional questions that weren't answered in the information that we do provide on the pricing page.

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And they might view that,

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lack of additional information

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as lack of transparency. It might raise additional questions or concerns for them.

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So, overall, we do wanna keep our pricing page as simple

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and understandable

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as possible, but we definitely wanna make sure that, we're providing all of the pertinent information that would be necessary to try to get our prospective members, the folks who have landed on our pricing page, to actually click that sign up button.

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Confusion.

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Users misinterpreting

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pricing

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or features leading to misunderstandings.

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This can really come into play if, we're listing every single feature and benefit

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that is provided with,

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every membership plan that we offer, especially if we have maybe several different membership plans,

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available.

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If we're providing all of these details, there might be an opportunity to streamline some of that, but expand on some of the important details in an an additional FAQ section.

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Increased support burden.

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You know, if we're limiting the information that we're sharing on our pricing page and especially if we're noticing

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similar questions constantly coming in from prospective members,

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we can get ahead of the ball and address some of those questions or even potential concerns

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directly on the pricing page.

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So that we're spending less time answering the same questions over and over again, whether that's through email or on the phone or live chat, however you're providing some level of support.

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But it also saves

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time for our prospective members when they're able to get their answers

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as soon as possible. Lost sales, users abandoning

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the sign up due to unanswered questions.

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Again,

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we want to keep the pricing page and the details

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as simple as possible and as understandable

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as possible. We don't want users to get lost or confused,

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but we want to give them, as much information as would be necessary,

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especially if, there's common questions or concerns that might be coming up as people are coming to our pricing page.

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You know, especially if, we're offering paid membership plans.

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There might be a lot of billing related questions

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that, people want answers to before they actually commit and, you know, hand their money over to you.

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So we wanna address those things, and get ahead of the curve there on, on the pricing page.

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Missed upselling opportunities. Also,

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if we've really streamlined our pricing page or if we've included so many details on the pricing page that it becomes difficult to comprehend,

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it might end up leading to, to prospective

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members

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not truly understanding the value of our

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premium membership plans. And so, having an FAQ to expand on some of those details,

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you know, why our premium plans are more beneficial

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than our basic or our free plans,

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we might end up be missing out on some opportunities to users to sign up for our premium plans rather than signing up for free or for our lower tiered plans.

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So the FAQ section really provides us, an additional section and an additional area to provide more details

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to, our prospective members

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and hopefully limit any questions that they might have before signing up.

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Because if they're already on our pricing page or our join page, they're probably interested in signing up.

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We wanna do everything we can to make sure they sign up immediately,

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so that, you know, they don't leave the page, you know, have to wait for a response from us if they're if they send us an email asking a question.

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And in that time, they might end up changing their mind.

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We wanna do everything we can to get them across that finish line as soon as possible.

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And, yeah, there's something unmentioned here. This is a good list.

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There's a percentage of people who will contact you with follow-up questions,

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but then there's a group of people who, if they don't see the answer they're looking for on your site, they're not gonna even bother to contact you.

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They're it's already end game in their head. So that's where the lost sales come in.

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It's just people abandon your site

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altogether.

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So the FAQ is just another way to build confidence in them knowing that you're there to help address their needs and, their doubts, that they may have.

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And the flip side of this, I'll I'll let you take over here David, but the benefits of having an FAQ section,

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on your site.

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Going into some more specific benefits of actually having an FAQ section on the pricing page.

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Sales support, making it more easy to understand

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what exactly it is our website

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is offering, reducing any ambiguity there might be. You know, especially

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on pricing pages when we have multiple membership plans.

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Typically, with each plan, we're just we're just, providing

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bullet points of, you know, the primary benefits that come with each plan.

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So, we might be able to expand on some of those,

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those primary features and benefits for each plan

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in an FAQ section,

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rather than making our comparison chart or table of our membership plans more complex and more difficult to understand.

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So, if we can provide additional details in an understandable way, that can certainly help increase

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our member sign ups.

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Time efficiency like we mentioned in the the previous slide, reducing the need for potential members to reach out to us.

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It doesn't just save us time because we're no longer having to answer the same questions over and over again.

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But it also saves the prospective members time because if they have a question in mind like, yo, what happens if I sign up for a paid plan and I decide it's not working out and I wanna cancel?

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If you address that concern right on the pricing page in the FAQ section,

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that can help,

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you know, provide them some clarity and, and give them the answer immediately so that they can click that sign up button.

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This all goes into boosting

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conversions. Really the main thing with the FAQ section is just reducing

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the level of uncertainty

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that prospective members might have when they come to the pricing page.

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They might have a general idea of what's provided with all of our membership plans

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and overall the benefits that they might get out of joining the website.

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But, they might have just one or two

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additional questions that are preventing them from actually signing up in that moment.

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So, we want to address those as soon as possible. Trust building.

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We've talked about this in a lot of previous webinars, the importance of building trust, not just with our current members, but also with our prospective members because we want to continuously grow our community.

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We need to keep bringing people in the door.

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And so by being as transparent as possible on the pricing page, especially when it comes to,

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those billing concerns or potential billing concerns.

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That certainly helps to build trust with these prospective members and might help give them more confidence

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in entrusting us and and signing up to our community.

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And lastly here, competitor differentiation.

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You might not have too many competitors especially if you're in a really specific niche, but if you have a broader directory or you do happen to have similar websites out there,

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providing an FAQ section

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gives you an ability to highlight the unique aspects of your offerings, but also

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if you keep getting people coming to you asking, well, I see this website out here which seems similar to yours.

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What's the difference? Why should I sign up for your website rather than this other website?

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Maybe you want to address that head on in the FAQ section.

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That last point there David, competitor differentiation.

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That's the thing one of your FAQs it doesn't have to all be about account management like how do I refund how do I upgrade.

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You can say like I'm already listed on Yelp why do I need to be on this site as well like for local business websites and you give them the reason of why they should be on your more specifics search website for a certain region.

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Also in these FAQ

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questions and answers, you can define a voice for your brand.

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They can be playful, they don't have to be very click clinical and sterile.

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You can keep it professional, but if your brand has a certain tone or persona,

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that can further

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be illustrated in the way you write your FAQ sections. They could be friendly and chummy.

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Again eliminating doubts and fears and uncertainties as David said on the sign up page on your pricing and plans page.

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So definitely there's a lot of opportunity with including an FAQ section there.

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Not only eliminating doubts, fears and uncertainties,

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but setting the tone for how your brand,

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interacts and engages with customers from the start and then moving forward as well.

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And with that, here are some examples of FAQs and kinda did some research on, you know, membership websites, local business directories.

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Those are the more common use cases with Brilliant Directories.

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So here are some starter FAQs that you can include

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on your plans and pricing pages. And I'll tell you what, David.

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I'll start with this set of first four here and then, you take over and and finish this off.

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And then we could take a look at an example of this on a live pricing and plans page.

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So a good question,

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if you're offering free and paid plans or if you just have paid plans, the question could be like what's the difference between

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the starter plan and the premium paid plan?

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And then you can explain all the the difference of the benefits you get.

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So you wanna explain the distinctions in terms of features,

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access to content.

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It could be visibility.

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Like the answers to that question could be if you want maximum visibility on our website, you you should opt for the paid plan because you get x y and z.

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The free plan is great if you're only interested in y.

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So a plan differentiation question is great. The next one here can I change my plan at any time?

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This kind of lets them know that they're not locked into the first thing they sign up for especially if they want to

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begin with a free plan and upgrade later. And you can even state that in your terms, your,

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the answer of the FAQ.

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You can change your plan at any time.

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Most users start with the free plan and quickly upgrade to the paid plan once they see,

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the possibilities of of what's available on our website. And, of course, you can cancel any time.

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Can I list multiple businesses under one account?

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This depends on what you've set up for your website.

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Brilliant Directories does offer the multi member manager add on, which allows one parent account to create sub listings.

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So if you're a law firm and you have several locations,

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you can create a a listing for each location as an example.

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But this kinda lets them know about what's possible, and what they're getting with their account.

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This is a great one. Everyone should include this. What happens after I sign up?

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The people want to have reassurance

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of what happens after,

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they sign up, whether it's free or paid.

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So outline the immediate steps, they'll receive a welcome email with instructions

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and showing them and explaining to them how to complete their profile and get the most out of your website.

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This is where we want to eliminate any concerns

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and usually people's biggest concern is what happens after I,

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submit my credit card on a website. They don't want ambiguity.

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They kinda wanna know that everything is gonna be what they expected from the start in their minds.

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So moving on to the next four here. I'll I'll pass it over to you David.

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Alright. So number four kind of ties into number five. How can I edit my business listing?

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Again, people wanna know what is actually possible

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after they sign up.

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So, let them know how they can go about editing their, their business listing or or their profile if it's just a standard

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community type website.

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What a lot of BD users have done is they've recorded a screen recording to actually walk through kind of the setup process of setting up a brand new member's profile.

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So that they can be sure they're highlighting

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all of the really important and critical aspects of the profile

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and really showcasing

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what a a complete profile

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would actually look like. Are featured listings

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available?

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If you have any sort of upsell

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services or products or advertising opportunities

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to your members, you definitely want to include this,

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in the FAQ. It doesn't necessarily need to be front and center. You know, all of your, advertising

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opportunities

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on your pricing page. That might detract attention away from the plans themselves.

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But the FAQ section would certainly be a great place to highlight some of those additional

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advertising opportunities and and revenue streams that you have.

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What types of businesses are suitable for your directory?

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This I think is a really important question to include in the FAQ,

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especially if you have a niche directory or one focused on a specific

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location. And, it's always important to specify the location throughout the website on the homepage,

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you know, using a maybe using a hero image that reflects the specific location. Things like that.

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So, people understand

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that the website is targeted for a specific location, but you would definitely want to reinforce that

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in, in the FAQ.

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Just so people totally understand that if they're outside of that location or outside of that industry,

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their, membership listing might be denied.

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And lastly, what kind of support

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is available to members?

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Again, this is a really critical one I think that every membership and directory site should include in their FAQ section, especially if you have paid plans because if somebody's

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handing their credit card over to you and and you're charging them a monthly or an annual fee, they want to know that if a problem occurs, if something comes up and they need to contact somebody on the other side, that there's actually somebody over there that is available and that they can talk to and is willing and able to help them.

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So it doesn't always have to be, you know, phone support.

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You could always just reinforce that, that your your team is always available over your email or if you provide live chat things like that.

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Something to just,

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reinforce

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that there is actually people on the other side of the website managing it, taking care of everything, making sure it's all running smoothly, and is always there for the members should anything,

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arise.

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I'm I'm gonna come back to number six and seven here. Are featured listings available?

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You're already upselling people right on your pricing page and letting them know that you are confident in your methods

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to provide them with higher visibility whether it's on your website or additional

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online services to get the to get them some online exposure.

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So number six is great because again, it just doubles down on your confidence that, you can you're providing a good service from the start as well as additional services

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to help feature them whether they're businesses or just members of your site.

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It could also be higher access to your site, higher levels of access to premium content.

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Number seven, I would reword actually what it's it's good if you're a local business directory,

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but maybe you're just a membership site with with members and again access to premium content.

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For number seven you might want to say,

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who benefits most from joining our website?

438
00:31:09.045 --> 00:31:13.520
So then you can then then the answer is you want to print,

439
00:31:14.059 --> 00:31:18.720
the persona of the customers you're trying to attract, the members you're trying to attract.

440
00:31:19.020 --> 00:31:22.240
If you're, we'll stick with the business. If you're a local business,

441
00:31:22.860 --> 00:31:24.240
in Chattanooga, Tennessee,

442
00:31:24.965 --> 00:31:28.345
and you're looking to get find more ways to reach clients,

443
00:31:28.885 --> 00:31:31.385
you should join our site. If you're a horticulturalist,

444
00:31:32.645 --> 00:31:35.285
and you're interested in flowers and,

445
00:31:35.765 --> 00:31:40.260
connecting with like minded people, then you should definitely join our site. So

446
00:31:40.660 --> 00:31:45.000
that number seven is a good question is who stands to benefit from joining our site?

447
00:31:45.380 --> 00:31:50.040
And just some bonus elements to add to your pricing page.

448
00:31:50.180 --> 00:31:52.680
Just a few key things in addition to the FAQ.

449
00:31:53.515 --> 00:31:54.815
It's all about conversions.

450
00:31:55.035 --> 00:31:59.995
People come to your website, then they need to find your pricing and plans page or where to sign up at least.

451
00:31:59.995 --> 00:32:01.855
So we want it to be easily accessible.

452
00:32:02.475 --> 00:32:03.995
Simple membership plan options.

453
00:32:03.995 --> 00:32:09.640
The most simple membership plan option is one free sign up option, and then internally

454
00:32:10.100 --> 00:32:11.720
provide them with upgrade options.

455
00:32:12.100 --> 00:32:14.120
Otherwise, you can have several options.

456
00:32:14.419 --> 00:32:19.240
More established sites that are already known in industries usually have even more options,

457
00:32:19.700 --> 00:32:28.655
but sites that are just starting out and they want quicker conversion rates because people are not yet familiar with their brands, you want fewer and simpler membership plan options.

458
00:32:29.195 --> 00:32:34.175
Always outline the benefits of joining, and you don't need to itemize features of their listing.

459
00:32:34.600 --> 00:32:37.100
Instead of just talking about features, real benefits

460
00:32:37.480 --> 00:32:39.179
like increased online visibility

461
00:32:39.799 --> 00:32:40.759
and things like that.

462
00:32:40.759 --> 00:32:50.220
Not just your phone number will be listed on your profile, although those are good things to mention, but you don't need to itemize 50 different things that are available on their profile.

463
00:32:51.295 --> 00:32:52.655
Speak to broader points.

464
00:32:52.655 --> 00:32:59.635
Again, they'll absorb the information quicker and they'll be able to make a decision quicker because they're not reading through so much literature.

465
00:33:00.095 --> 00:33:00.755
A testimonial

466
00:33:01.055 --> 00:33:02.700
or two or three is great.

467
00:33:02.700 --> 00:33:07.279
People like to see social proof and other people who are succeeding with your product or service.

468
00:33:07.659 --> 00:33:11.279
So you can have a little blurb there, a picture of someone smiling

469
00:33:11.580 --> 00:33:15.360
or a logos of come of companies who are using your service.

470
00:33:15.784 --> 00:33:24.284
And the number five also overlooked on your pricing page, have a way for them to contact you with questions, you know, uncertain about our plans.

471
00:33:24.585 --> 00:33:27.465
Click to chat with us now. Click to contact us now.

472
00:33:27.465 --> 00:33:33.210
The simplest thing is just link them to your contact us page, and they can go ahead and fill it out and contact you there.

473
00:33:33.210 --> 00:33:35.309
You can include forms if you need to,

474
00:33:35.690 --> 00:33:39.630
on the page, but just a way to contact you. It could be simple as including,

475
00:33:40.250 --> 00:33:44.269
a Google voice number on that page, and just having a mechanism

476
00:33:44.585 --> 00:33:48.505
and channel for them to reach out to you. Again, it it will reduce,

477
00:33:49.145 --> 00:33:50.105
abandonment rates.

478
00:33:50.265 --> 00:33:56.605
People who come there are quickly looking to ask a question and they can't, so they just leave the site altogether.

479
00:33:57.070 --> 00:34:01.710
And then one thing is also showcase an optimized sample listing. You can do that.

480
00:34:01.710 --> 00:34:12.815
You can create a decorated listing on your site for someone named John Smith or something of the sort and just show how what a decorated profile looks like, And you can use that in your marketing materials.

481
00:34:13.275 --> 00:34:20.255
If you don't wanna make it an actual live profile on your site, you can create one and then just take a screenshot of it and turn it into a PDF.

482
00:34:20.635 --> 00:34:28.540
And you can create arrows pointing to the different features that are on the profile page, like your photo, your phone number, your address, a link to your website,

483
00:34:28.920 --> 00:34:32.780
things like that. So showcase an optimized listing in that manner.

484
00:34:33.080 --> 00:34:33.739
And then

485
00:34:34.040 --> 00:34:36.860
as always, pricing pages, simple, clear,

486
00:34:37.160 --> 00:34:39.800
motivating, and credible. Those are the key things.

487
00:34:39.800 --> 00:34:46.565
So if someone has to read too much, they might have confusion and fatigue from looking and then come back later.

488
00:34:46.784 --> 00:34:51.125
All of these are actually in a previous webinar that we did, those that last slide there.

489
00:34:51.184 --> 00:34:53.284
So, yeah, we have another video on

490
00:34:53.630 --> 00:34:57.550
more tips on how to increase conversions on your pricing pages.

491
00:34:57.550 --> 00:35:02.610
So we'll drop a link to that previous tip of the week, that we did. It looks like it's in there now.

492
00:35:02.830 --> 00:35:07.730
And then also let's take a look at a sample FAQ on a pricing page.

493
00:35:08.184 --> 00:35:11.645
Again, it doesn't need to be terribly fanciful. It could be very simple.

494
00:35:12.025 --> 00:35:15.325
And, actually, we have a few more pro tips for you guys here.

495
00:35:15.944 --> 00:35:19.244
So here's a sample site we use for the webinar demo.

496
00:35:19.625 --> 00:35:26.059
And in the public main menu here, we actually have a join today menu item, and we've done a few things here.

497
00:35:26.200 --> 00:35:28.920
And I'll show you how we did it. We created a,

498
00:35:29.240 --> 00:35:34.380
a drop down, so just some sub links under this link here. We created one express

499
00:35:34.680 --> 00:35:38.475
sign up free, and that just links to the checkout page,

500
00:35:39.095 --> 00:35:42.695
to join as a free member. So this is the free sign up form.

501
00:35:42.695 --> 00:35:46.715
In this case, it's called the local business listing, but it could just be free member registration

502
00:35:47.335 --> 00:35:51.780
or whatever, you know, whatever free account you're offering your members. Put it right there.

503
00:35:51.780 --> 00:35:54.200
You don't even take them to a plans and pricing page.

504
00:35:54.580 --> 00:35:57.700
The next thing we do is we have a link to the plans and pricing page.

505
00:35:57.700 --> 00:36:02.600
This actually links to the same thing this red button links to. So we'll go plans and pricing.

506
00:36:03.140 --> 00:36:07.934
And, well, this is just the default plans and pricing page that comes with a BD site.

507
00:36:07.934 --> 00:36:10.674
And the BD, the default page also includes,

508
00:36:11.615 --> 00:36:12.115
FAQs.

509
00:36:12.734 --> 00:36:17.474
But here we've actually and we'll share a link to this page. We've actually added the FAQs,

510
00:36:18.430 --> 00:36:23.090
with some answers to these questions here. So I'll share this in the chat. That's great.

511
00:36:23.390 --> 00:36:34.685
And I'll show you a few things we did because we actually in this drop down, we have a frequently asked questions link, and it directly links to the frequently asked questions on this page.

512
00:36:34.685 --> 00:36:36.065
We could see it jump down,

513
00:36:36.685 --> 00:36:38.365
to this section here.

514
00:36:38.365 --> 00:36:45.085
And what would be great even is if we had a button here that said ready to sign up, choose plans, and it took you right back up to here.

515
00:36:45.085 --> 00:36:55.720
So let's take a look at some of the things we've done here starting with the main menu and how we've done this, and then we'll come back to the FAQ section of this pricing plans page.

516
00:36:56.260 --> 00:36:59.000
So let's start from the main dashboard area,

517
00:36:59.484 --> 00:37:02.385
and we'll go to the main menu. So we'll go to toolbox

518
00:37:02.845 --> 00:37:04.145
and menu manager,

519
00:37:04.685 --> 00:37:06.704
and we have our main menu here.

520
00:37:06.925 --> 00:37:12.545
So on our main menu, we have a few key links here, home, member directory, how it works, latest news.

521
00:37:12.760 --> 00:37:19.640
So before we use we just had join today, but we we did is we added a new link, and we nested it underneath here.

522
00:37:19.640 --> 00:37:24.040
And we added express sign up free, and we're taking them to our free checkout page.

523
00:37:24.040 --> 00:37:27.555
It's forward slash checkout, and then the ID number of a membership plan.

524
00:37:27.795 --> 00:37:31.734
So express sign up free, whatever you wanna call it, you can, be clever with it.

525
00:37:31.954 --> 00:37:37.575
And then paid plans and pricing, so they can see the the plans and pricing available for your membership.

526
00:37:38.035 --> 00:37:40.055
And that just goes to our join page.

527
00:37:40.355 --> 00:37:44.930
And we can see this join today. That's the main link. It goes to the join page.

528
00:37:45.230 --> 00:37:50.349
And then we're going to frequently ask questions, which is join and then with the hashtag FAQ.

529
00:37:50.349 --> 00:37:52.130
We covered this in a previous webinar.

530
00:37:53.390 --> 00:38:00.705
If you read blogs online, sometimes they have a table of contents at the top and when you click on one of the links, it kinda scrolls down to that section

531
00:38:01.085 --> 00:38:01.905
of the article.

532
00:38:02.125 --> 00:38:07.505
That's the same logic we're doing here and I'll show you how I created that link connection,

533
00:38:08.045 --> 00:38:09.585
between the join page

534
00:38:10.045 --> 00:38:10.545
FAQ

535
00:38:11.005 --> 00:38:14.990
and then how it takes you to the FAQ section on the pricing page.

536
00:38:14.990 --> 00:38:19.330
So I'm gonna leave the menu manager open for a moment.

537
00:38:19.710 --> 00:38:22.450
And what we'll do is we'll go to the web page builder

538
00:38:22.830 --> 00:38:25.010
and we'll go to our pricing page.

539
00:38:25.390 --> 00:38:28.755
So here it is, pricing page. We'll go ahead and edit this.

540
00:38:29.215 --> 00:38:29.715
And

541
00:38:30.095 --> 00:38:33.535
and this we're just posting three plans here, plan one, two, or three.

542
00:38:33.535 --> 00:38:36.995
And if we scroll down, we can see frequently asked questions.

543
00:38:37.695 --> 00:38:43.440
So this is a heading. So if we if we highlight this, we can see that it's a heading two.

544
00:38:44.299 --> 00:38:46.160
And when you're using a heading,

545
00:38:46.700 --> 00:38:54.559
we can right click on it and it asks for an ID tag to enter. So we've created an ID tag of FAQ.

546
00:38:55.194 --> 00:38:57.214
And that means when we create a link,

547
00:38:57.755 --> 00:38:58.255
FAQ,

548
00:38:59.115 --> 00:39:04.815
that link will jump down to this section. I'm gonna change this link to Jason

549
00:39:05.194 --> 00:39:09.515
and we'll save the changes just so you can see how the functionality of how that works.

550
00:39:09.515 --> 00:39:10.734
Let me save the changes.

551
00:39:11.160 --> 00:39:16.460
Okay. Great. So again, if I right click on this, we can see the ID tag is JSON.

552
00:39:16.839 --> 00:39:21.740
And what I'll do is I will change the main menu link for frequently asked questions,

553
00:39:22.119 --> 00:39:28.085
and we're gonna take people to the join page, but we wanna go to the section that is the ID, JSON.

554
00:39:28.385 --> 00:39:29.125
So hashtag

555
00:39:29.425 --> 00:39:31.205
JSON, and I'll save the changes.

556
00:39:31.905 --> 00:39:34.245
Okay. Great. Let's remove this empty

557
00:39:34.625 --> 00:39:38.645
menu item there. Okay. And let's refresh. Let's go to the homepage

558
00:39:39.105 --> 00:39:39.925
and refresh.

559
00:39:40.640 --> 00:39:45.860
And we can see here, this wants to go if you look at the bottom left of my screen there, it says go to the join page,

560
00:39:46.240 --> 00:39:48.660
but go to the section that has an ID

561
00:39:49.120 --> 00:39:51.300
called JSON. So I'll click this,

562
00:39:51.760 --> 00:39:56.055
and we can see we are taken directly to the frequently asked questions area.

563
00:39:56.055 --> 00:39:59.515
So if we just want to again add more transparency,

564
00:40:00.695 --> 00:40:04.315
creating a drop down with maybe a couple join options here,

565
00:40:04.695 --> 00:40:05.595
we can certainly

566
00:40:05.895 --> 00:40:06.635
do that.

567
00:40:06.935 --> 00:40:10.075
And how I made this background red,

568
00:40:10.590 --> 00:40:15.490
on the main menu while everything else is blue, we've also covered that in previous webinars.

569
00:40:15.950 --> 00:40:20.050
Well, here's the parent link in the main menu sequence, so it's the join today.

570
00:40:20.350 --> 00:40:21.730
If we toggle open

571
00:40:22.205 --> 00:40:22.945
the cogwheel

572
00:40:23.325 --> 00:40:29.905
here, we've given it a BG danger, that's a background of danger, and that corresponds to the button color,

573
00:40:30.365 --> 00:40:34.285
in design settings. Let's go there together, and I'll just copy and paste that here.

574
00:40:34.285 --> 00:40:39.480
What I did is in the menu item and outer li, I added BD danger,

575
00:40:40.099 --> 00:40:45.640
and I'll share that in the chat there if anyone else wants to add that to a join button they have on their main menu.

576
00:40:45.940 --> 00:40:49.240
But if we go to our design settings and look at button colors,

577
00:40:50.025 --> 00:40:50.905
there's six,

578
00:40:51.625 --> 00:40:53.805
default button colors, primary success.

579
00:40:54.265 --> 00:41:01.865
They can be everything in this case danger, and it usually is red, but danger might be white on your site depending on your branding color.

580
00:41:01.865 --> 00:41:03.964
So in this case, the bg

581
00:41:04.800 --> 00:41:07.600
hyphen danger is just gonna pull this color here.

582
00:41:07.600 --> 00:41:11.060
It's just a quick way to color code things around your site,

583
00:41:11.760 --> 00:41:15.360
very quickly. So that is how we made the join today,

584
00:41:15.760 --> 00:41:16.580
red here.

585
00:41:16.985 --> 00:41:19.085
And let's take a look at some of these FAQs.

586
00:41:19.465 --> 00:41:21.545
Kind well, we did answer the questions here.

587
00:41:21.545 --> 00:41:25.005
So in these slides, we provided descriptions for some of these questions.

588
00:41:25.305 --> 00:41:28.125
Here, we actually added some real world suggestions

589
00:41:28.665 --> 00:41:31.725
for how to answer the f, the questions asked,

590
00:41:32.160 --> 00:41:36.180
in this section here. And then David is there anything else you wanted to add here?

591
00:41:36.240 --> 00:41:40.079
I'll just add that we have a Google Doc now for the questions.

592
00:41:40.079 --> 00:41:44.579
If anybody wanted to copy and paste them, I'll put the link for that in the chat here.

593
00:41:44.925 --> 00:41:47.345
Awesome thank you so much. Yeah and again

594
00:41:47.725 --> 00:41:49.025
frequently asked questions

595
00:41:49.645 --> 00:41:53.905
they can be technical questions about account management, canceling, upgrading,

596
00:41:54.285 --> 00:42:01.750
what happens after they sign up but then you can also throw in questions that are related to like do you offer featured listings?

597
00:42:01.970 --> 00:42:06.470
Or, you know, what's the difference between Yelp and joining your local business directory?

598
00:42:06.530 --> 00:42:11.750
And addressing those upfront, again, really gives you the opportunity to give your brand a voice,

599
00:42:12.210 --> 00:42:14.150
as well as eliminate uncertainties

600
00:42:14.530 --> 00:42:15.430
and doubts.

601
00:42:16.265 --> 00:42:21.965
So with that, I know a lot of it was self explanatory, but it's important, to mention these things from time to time.

602
00:42:22.345 --> 00:42:28.205
We can switch things over to the FAQ section, not the FAQ, but the questions and answer section,

603
00:42:28.745 --> 00:42:29.385
with you guys.

604
00:42:29.385 --> 00:42:35.920
If you have any questions about what we covered today or your sites, I know, Teresa, you had some questions earlier about your images.

605
00:42:36.460 --> 00:42:38.380
We'll try to get to as many questions as we can.

606
00:42:38.380 --> 00:42:43.580
We do have plenty of time to get to some questions right now. And I see John has his hand up.

607
00:42:43.580 --> 00:42:48.595
We'll start with you, John. Looks like you're self muted, but, you're ready to go here. Hello.

608
00:42:48.595 --> 00:42:51.815
Can you hear me? Yep. How are you doing today, John? Where are you calling from? Perfect.

609
00:42:52.435 --> 00:42:53.335
Portland, Oregon.

610
00:42:53.635 --> 00:42:56.994
Alright. Thanks for joining the webinar. How can we help you? Thank you as well. Yeah.

611
00:42:56.994 --> 00:42:59.494
So my question was so I I found a service,

612
00:42:59.875 --> 00:43:00.775
a third party,

613
00:43:01.329 --> 00:43:03.089
thinking I could integrate into the site.

614
00:43:03.089 --> 00:43:08.290
But one of my questions on that then is, would there be a way for a person to have, like, a single login?

615
00:43:08.290 --> 00:43:10.630
If they log in to the, you know,

616
00:43:10.930 --> 00:43:14.309
BD site as a, you know, as a user, as a community user,

617
00:43:14.904 --> 00:43:19.484
would there be a way for that login to automatically log them into a third party, or is that

618
00:43:19.944 --> 00:43:21.644
complicated or just curious?

619
00:43:22.025 --> 00:43:22.265
No.

620
00:43:22.265 --> 00:43:28.125
We we've seen, a lot of people, create singles it's called single sign on, single sign on integrations

621
00:43:28.950 --> 00:43:31.530
into BD or from BD to other platforms.

622
00:43:32.150 --> 00:43:35.690
Because each platform is different, it does require working with a developer.

623
00:43:35.990 --> 00:43:36.490
But

624
00:43:37.030 --> 00:43:42.435
you do have the capability to create that customization if you need to. Okay. Cool.

625
00:43:42.435 --> 00:43:46.355
I think that was, my main question today. I appreciate your help. Alright. Thank you.

626
00:43:46.355 --> 00:43:49.735
Good luck with that, John. Thank thank you so much. You're welcome.

627
00:43:50.035 --> 00:43:55.095
We have our good friend Karen here. Hey, Karen. How are you today? Good. Thanks. How are you?

628
00:43:55.340 --> 00:43:57.920
Very good. Where are you calling in from? New Zealand.

629
00:43:58.460 --> 00:44:00.480
Alright. What's your question for us today?

630
00:44:01.020 --> 00:44:02.480
So I am

631
00:44:02.780 --> 00:44:04.000
using the

632
00:44:04.540 --> 00:44:06.320
job post type

633
00:44:06.940 --> 00:44:07.440
to

634
00:44:08.025 --> 00:44:08.525
create,

635
00:44:09.224 --> 00:44:10.365
candidate profiles.

636
00:44:11.305 --> 00:44:13.065
I'm doing that way because I don't want,

637
00:44:13.625 --> 00:44:17.565
candidates to be signed up as members. It's just more a way of presenting

638
00:44:17.944 --> 00:44:19.805
the information to employers.

639
00:44:20.660 --> 00:44:22.260
So so so

640
00:44:22.980 --> 00:44:23.800
you're creating

641
00:44:24.100 --> 00:44:31.640
a job post but it's the for a candidate's capabilities to complete a job so their availability they're available for a job?

642
00:44:32.180 --> 00:44:36.415
If you want you can pull my website up I'm happy to show you exactly what I'm talking about.

643
00:44:37.275 --> 00:44:37.915
The biz

644
00:44:38.235 --> 00:44:40.975
the website is mynewjob.nz

645
00:44:41.595 --> 00:44:46.440
and just want to show you on the home page something that I'd like to tweak this

646
00:44:46.920 --> 00:44:47.420
Okay.

647
00:44:48.040 --> 00:44:50.140
Great logo. I love that. Sorry.

648
00:44:51.960 --> 00:44:55.260
If you scroll down that page you'll come down to search

649
00:44:55.640 --> 00:44:56.619
candidate profiles.

650
00:44:57.160 --> 00:44:57.900
Yep. Okay.

651
00:44:58.280 --> 00:45:03.235
Right. When you hover over one, see how it pulls it, up and it's got that full time

652
00:45:03.695 --> 00:45:05.875
NZ dollars in start date?

653
00:45:06.415 --> 00:45:06.915
Yes.

654
00:45:07.215 --> 00:45:10.915
How do I get rid of that? I don't want it to show on that that view.

655
00:45:11.375 --> 00:45:13.075
Let me help you out here. So,

656
00:45:13.535 --> 00:45:18.599
and it's because it's a job post it's looking to find the salary and the Yeah. The start date.

657
00:45:18.839 --> 00:45:21.900
But we I can help you get rid of that with a little CSS here.

658
00:45:22.359 --> 00:45:26.380
Just a moment. Take care of that. A little bit of editing here,

659
00:45:26.760 --> 00:45:27.260
but

660
00:45:27.640 --> 00:45:30.460
we will get that. And that is right here.

661
00:45:31.875 --> 00:45:33.175
And just give me a moment.

662
00:45:33.715 --> 00:45:35.415
Let's see if we can get rid of that.

663
00:45:36.835 --> 00:45:40.055
Okay. So let me just add this to your custom CSS here.

664
00:45:40.355 --> 00:45:43.895
Give me a moment. So will that only affect it on that view?

665
00:45:44.260 --> 00:45:44.760
What's

666
00:45:45.140 --> 00:45:49.720
that? That should only affect it when it's in that particular widget or how does that work?

667
00:45:50.260 --> 00:45:51.860
So what that's doing is,

668
00:45:52.980 --> 00:45:56.760
it's just it's just finding the that element on the homepage

669
00:45:57.505 --> 00:46:02.565
and it's doing it's doing what's, what's called the display none. So it's just hiding

670
00:46:02.945 --> 00:46:04.405
it, obfuscating it basically.

671
00:46:05.025 --> 00:46:08.305
Okay. I've got one more question if I'm allowed another quick fix. Sure.

672
00:46:08.305 --> 00:46:10.785
Let's Let's hope for something next to you. That was pretty quick.

673
00:46:10.785 --> 00:46:14.060
So let's go with one more and then we'll move on. Brilliant. Okay.

674
00:46:15.640 --> 00:46:17.820
On the page which is same website,

675
00:46:18.360 --> 00:46:18.860
it's

676
00:46:19.160 --> 00:46:21.020
find staff page.

677
00:46:21.480 --> 00:46:23.260
So forward slash find staff.

678
00:46:23.640 --> 00:46:24.140
Okay.

679
00:46:24.520 --> 00:46:28.025
Is there a hyphen there? No. All one word. Okay.

680
00:46:28.405 --> 00:46:32.185
Right. So on this page, is it possible to remove the preview

681
00:46:32.565 --> 00:46:34.105
image here completely?

682
00:46:34.805 --> 00:46:36.885
Yes. Yes. You can. Yes. Yeah.

683
00:46:37.205 --> 00:46:41.224
But I still want to be able to upload it because it will show on that front page, obviously.

684
00:46:41.980 --> 00:46:42.780
Sure. Sure.

685
00:46:43.340 --> 00:46:46.560
So there's a couple ways to go about that.

686
00:46:47.740 --> 00:46:50.720
Let me just do the most direct way. Just a moment.

687
00:46:50.940 --> 00:46:53.760
So what we're gonna do is go to edit post settings.

688
00:46:53.975 --> 00:46:57.015
I was gonna do it again with CSS, but we've done a method like that.

689
00:46:57.015 --> 00:46:59.115
Just show people another way to do it. So,

690
00:46:59.575 --> 00:47:00.795
all your post types,

691
00:47:01.255 --> 00:47:06.855
so you have different post types. This one is find staff. So it's your candidate's post type.

692
00:47:06.855 --> 00:47:09.015
I'm in edit post types. We're gonna edit the,

693
00:47:09.840 --> 00:47:14.100
the search results template that's loading there, and I'm just going to eliminate.

694
00:47:14.160 --> 00:47:15.700
This is a little higher level, but,

695
00:47:16.880 --> 00:47:22.320
again, those who are who use WordPress, normally, you have to log in to FTP and edit PHP files.

696
00:47:22.320 --> 00:47:26.625
You don't have to do any of that with BD. So what we're gonna do here is just scroll down.

697
00:47:26.625 --> 00:47:30.245
And, again, I was gonna do it with CSS, but, we'll do it in this method.

698
00:47:30.865 --> 00:47:32.085
Here is the

699
00:47:32.545 --> 00:47:36.405
here is the let me find the image here. Here's the image section,

700
00:47:36.865 --> 00:47:39.400
and we're just going to remove,

701
00:47:39.860 --> 00:47:43.080
this image section here. That should do it.

702
00:47:43.380 --> 00:47:44.680
Let me just make sure.

703
00:47:45.300 --> 00:47:47.400
Okay. Just remove that. No post image.

704
00:47:48.020 --> 00:47:50.040
Okay. And let's see how that looks.

705
00:47:50.580 --> 00:47:51.080
Fantastic.

706
00:47:51.785 --> 00:47:55.885
So if you click through into one of those posts now, the image is still,

707
00:47:56.505 --> 00:48:01.465
in there, isn't it? Yeah. It'll still be here. That was just editing the search results view.

708
00:48:01.465 --> 00:48:04.045
Fantastic. That's brilliant. Thank you so much.

709
00:48:04.380 --> 00:48:06.160
You're welcome. Thank you for the questions.

710
00:48:08.140 --> 00:48:12.559
Let's keep things moving here. Let me just finish one more thing here in this midsection.

711
00:48:13.099 --> 00:48:18.240
We're going to just make this full width, and she should be good after that,

712
00:48:18.684 --> 00:48:21.984
and just to make sure everything is fine. Now if you ever needed to,

713
00:48:22.684 --> 00:48:23.825
you can also

714
00:48:24.444 --> 00:48:24.944
revert,

715
00:48:25.805 --> 00:48:27.724
revert the code, restore all this code.

716
00:48:27.724 --> 00:48:33.010
If you mess around with this and you broke something or something's not correct, you can always start from the beginning.

717
00:48:33.390 --> 00:48:38.030
Choose the post type that was most closely related, to the starting code of this one.

718
00:48:38.030 --> 00:48:47.285
So in this case, it was job listings, and you just click on the restore code button, and that will just revert everything back to the default code, that was once there before.

719
00:48:47.285 --> 00:48:47.785
So,

720
00:48:48.645 --> 00:48:52.105
okay. This is fine here. Let's keep things moving along.

721
00:48:52.645 --> 00:48:56.744
We got a good friend, Brian, here. I'm gonna unmute you there, Brian. How are you doing today?

722
00:48:56.885 --> 00:49:00.240
Pretty good. And you? Pretty good. What's your question for us today?

723
00:49:00.240 --> 00:49:01.860
I just had, like, a recommendation.

724
00:49:03.280 --> 00:49:09.540
So, like, you know how, like, in the main menu, you could have, like, a different version of your main menu

725
00:49:09.840 --> 00:49:12.765
when you're logged out versus when you're logged in?

726
00:49:13.244 --> 00:49:14.144
Yes. Yes.

727
00:49:14.525 --> 00:49:20.704
So I was wondering if you guys could do the same type of thing, but only for, like,

728
00:49:21.085 --> 00:49:21.744
the footer.

729
00:49:21.805 --> 00:49:27.744
So where you can, like, clone the footer, but then change some links that are, like, in your footer to

730
00:49:28.410 --> 00:49:28.910
be

731
00:49:29.450 --> 00:49:32.270
different when you're logged in versus when you're logged out.

732
00:49:32.490 --> 00:49:40.430
I know there's co coding ways around that, but, like, it would be a lot easier just to, like, have a duplicate kind of thing.

733
00:49:40.569 --> 00:49:43.390
Yeah. We could that's actually not a bad suggestion.

734
00:49:44.385 --> 00:49:45.125
An alternate,

735
00:49:46.225 --> 00:49:50.625
footer link. I can't spell alternate correct. I'm nervous right now. Got there.

736
00:49:50.625 --> 00:49:53.345
Alternate footer menu, when the member is logged in. Yeah.

737
00:49:53.345 --> 00:49:57.685
I don't see why since we support it we support it for the main menu and design settings.

738
00:49:57.860 --> 00:50:01.240
Let's go there right now. Let's see what so people know what you're referring to.

739
00:50:01.620 --> 00:50:03.800
So what we have in the design settings,

740
00:50:04.740 --> 00:50:10.440
we have main menu design, and we have a public one and when members are logged in.

741
00:50:10.785 --> 00:50:15.765
And then even in the header, we have a public one and a logged in header menu.

742
00:50:15.905 --> 00:50:20.885
So I can see to have one for the footer, at least to start. That would be a good one.

743
00:50:21.345 --> 00:50:22.724
Yeah. Because I mean,

744
00:50:23.049 --> 00:50:35.690
when you're still logged in, like, if people are using the default, like, footer or whatever, it says click here to sign up today if you're already signed in, you know, that button just stays there unless you've Yes.

745
00:50:35.769 --> 00:50:38.645
Coded it yourself. So that would, like, definitely

746
00:50:38.945 --> 00:50:40.645
take care of that as well.

747
00:50:41.025 --> 00:50:45.345
Right. I'm with you. Okay. Yeah. Thank you for this suggestion. That's that's legitimate. Thank you.

748
00:50:45.345 --> 00:50:51.845
I had one more quick question. Mhmm. So, you know, on the sign up pages, how you have, like, you can

749
00:50:52.170 --> 00:50:54.349
do, like, a custom sidebar or whatever?

750
00:50:54.970 --> 00:50:55.470
Yes.

751
00:50:55.849 --> 00:50:56.349
So

752
00:50:57.049 --> 00:51:02.270
on like, when you log in to a member's profile, you guys have an above and a below.

753
00:51:02.490 --> 00:51:07.790
I was wondering if you guys could do something like that for the sign up pages, so that way

754
00:51:08.175 --> 00:51:08.995
us programmers

755
00:51:09.295 --> 00:51:12.595
can be a little more fancy with these sign up pages.

756
00:51:13.295 --> 00:51:14.355
So content,

757
00:51:14.735 --> 00:51:17.395
not just in the sidebar, but above and below

758
00:51:17.695 --> 00:51:18.835
the sign up form.

759
00:51:19.135 --> 00:51:19.635
Yeah.

760
00:51:19.935 --> 00:51:23.260
So that way we can kinda Yeah. We can be a little more

761
00:51:23.640 --> 00:51:26.300
creative there. Per membership plan. Right?

762
00:51:26.920 --> 00:51:28.460
Yeah. That would be cool too.

763
00:51:28.760 --> 00:51:29.500
Even better.

764
00:51:29.880 --> 00:51:32.619
Above and below body content. Yeah. Okay.

765
00:51:33.400 --> 00:51:36.780
Great suggestions there, Brian. Thank you. Saved me a lot of coding.

766
00:51:37.235 --> 00:51:41.415
I'm with you. Yeah. Yeah. Thank you for the suggestions. Always good there. Alright. Thank you.

767
00:51:41.715 --> 00:51:46.055
Cheers. Yeah. Thank you. Great stuff there. Thank you, Brian. Always come with good questions.

768
00:51:46.835 --> 00:51:47.335
Alright.

769
00:51:47.635 --> 00:51:51.890
See whose hands we have up. Any more questions, guys? We got plenty of time.

770
00:51:52.190 --> 00:51:54.270
I know it was a good webinar today with the tip of the week.

771
00:51:54.270 --> 00:52:00.210
If you need any assistance with your site, so we could take a quick look now and see if we could do some quick troubleshooting for you.

772
00:52:00.270 --> 00:52:02.770
I do see a hand up. Let me see if I can find you.

773
00:52:03.070 --> 00:52:07.115
No. I don't see anyone's hand up. Not to worry. We're ahead of schedule.

774
00:52:07.815 --> 00:52:09.535
What we'll do is we can end the webinar there.

775
00:52:09.535 --> 00:52:14.635
It was a great webinar with great turnout after being, gone for a couple of sessions here.

776
00:52:14.935 --> 00:52:21.690
We'll post a replay to this, tip of the week on adding an FAQ section to your membership plans pricing page.

777
00:52:21.690 --> 00:52:25.230
Oh, before we leave quick tip totally overlooked it.

778
00:52:25.530 --> 00:52:26.910
If you do not have

779
00:52:27.450 --> 00:52:31.390
the FAQ section on your pricing page where you can just kind of

780
00:52:31.770 --> 00:52:37.655
change out the FAQs, the questions, and the answers. There is a premade element here.

781
00:52:37.875 --> 00:52:43.255
If you go to I'm just looking at the web page builder here. If you look at the basic content blocks,

782
00:52:43.795 --> 00:52:46.055
one of them is an FAQ module.

783
00:52:46.470 --> 00:52:57.930
Basically what that means is it just kind of has the layout of of the table cells and you would just need to change the the titles, the questions, and the answers and you can quickly have an FAQ section.

784
00:52:58.310 --> 00:53:00.650
If you need to add more just keep dragging

785
00:53:01.265 --> 00:53:02.565
more of these underneath,

786
00:53:03.025 --> 00:53:05.285
till you're satisfied with the number of spots.

787
00:53:05.825 --> 00:53:10.165
And of course, you can remove the duplicate titles if you need to. Those get dragged in,

788
00:53:10.545 --> 00:53:12.725
when you're pulling in the FAQs. So,

789
00:53:13.425 --> 00:53:14.310
you can have

790
00:53:14.710 --> 00:53:19.610
a quick quickly made FAQ section and then just swap out our default text here.

791
00:53:20.230 --> 00:53:24.470
Okay. We'll end it there. It was great tip of the week. It's great to be back with everyone here.

792
00:53:24.470 --> 00:53:30.055
Tons of lab updates, a lot more coming soon down the line. There is the free iPad giveaway.

793
00:53:30.055 --> 00:53:34.315
So head on over to the Facebook group. You can go to brilliantdirectories.com

794
00:53:34.615 --> 00:53:36.555
forward slash facebook, join the group,

795
00:53:36.935 --> 00:53:40.555
and, you'll see the iPad giveaway there at the top of the group.

796
00:53:40.640 --> 00:53:45.060
And for those of you who joined us on YouTube today, thank you. We appreciate you very much.

797
00:53:45.200 --> 00:53:51.840
The next webinar and the iPad contest deadline is August 30. Let me make sure of that.

798
00:53:51.840 --> 00:53:56.100
We will announce that we will randomly select a winner. Yes. August 30.

799
00:53:56.575 --> 00:54:00.275
So make sure that you've, added your comment in the Facebook group.

800
00:54:01.455 --> 00:54:05.455
And the next webinar will be in two weeks on that August 30 date.

801
00:54:05.455 --> 00:54:07.295
So look forward to seeing you guys there.

802
00:54:07.295 --> 00:54:14.349
We will send out some news, some email reminders as well, so we can get, as many people registered for that contest giveaway.

803
00:54:14.890 --> 00:54:18.250
And on behalf of myself, David, thank you so much for the presentation today.

804
00:54:18.250 --> 00:54:23.950
As simple as it was, I think it's super high value, so hopefully a lot of people get some benefits from that.

805
00:54:24.174 --> 00:54:30.835
On behalf of myself, David, and the entire Brilliant Directories family, it's always great to be back here with you for webinar Wednesdays.

806
00:54:31.135 --> 00:54:37.075
We'll see you in two weeks. Have a great day and a brilliant week. Take care, guys. See you soon.