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Everyone had a good holidays, and, hope you have a good safe New Year's that's coming up.

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If this is your first time joining the webinar, welcome. I'm Jason there on the left.

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And as always, we are lucky to be joined by David Rockland, the digital strategist, and so much more here at the BD family.

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David, thanks for joining us today.

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Hey, everybody. So glad to be back with you for another webinar, the last webinar of 2023.

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Really looking forward to, diving into this year end webinar. We've got some surprises,

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some special guests. We always try to make this last one of the year a lot of fun.

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So thanks for joining everybody, and really looking forward to diving in. Alright.

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So welcome to the final webinar of the year.

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We are streaming live on YouTube, and we've updated some of these slides.

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Again, shout out to David for that.

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YouTube, is a great way to stay on top of the live webinar streams, the replays,

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any tutorials that we upload there.

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So if you're not subscribed to our YouTube channel, we always recommend just taking a moment, going to youtube.com/brilliantdirectories,

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and it will direct you to our YouTube channel.

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And one of the benefits of streaming on, YouTube live is the replay will be available immediately after the webinar, and we will post that in the Facebook group.

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You could join the Facebook group at brilliantdirectories.com/Facebook.

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Great discussions there. Lots of good, conversations,

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people sharing marketing ideas, growth strategies,

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helpful feedback, people who are just starting out and kinda getting their footing on how to, start their website.

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And, it's a fun community just like these webinars are.

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So we certainly encourage and invite everyone to join us there. Alright.

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And we do have some special features in this webinar.

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So I'll breeze through these lab updates, some new and upcoming features.

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Just wanted to share them with you.

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One thing that's new here, it's part of our the stock photo add on that's available for

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posts. More recently, everyone got access to stock photos in the admin area. No add on required.

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But if you wanna use this with your post, there is an add on for it. I'll share a link in a second.

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And this is a new feature of it is now

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not only can you add stock photos in the text editor, but, for example, when you're creating a blog post, instead of searching the Internet for a corresponding image for your for your article, you can just use the stock photo, search there, and I'll show you how that works right now.

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Super valuable.

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So let's say you are logged in as a member or the admin of the site,

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and you'd like to create a new article.

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What you'll see here is, normally, we would just upload an image.

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We'd have to search the Internet, something that kind of fits the title of the article or event or coupon, whatever the the post may be about.

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So let's say we wanted to do an article on tips to improve

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website speeds.

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And

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we'll if we have an image, we can certainly upload it. But now with this add on,

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before you with the add on, you can select stock photos in the text editor.

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Now you can choose a featured image. So let's find an image,

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where we can, do, like, website speed or something.

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And so website speed, we see, this is the Pexels library that's available here.

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So there's some, computer images here. We can also search the Pixabay library here,

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and we see some images here. I'll just choose something

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pretty generic, but you get the point here.

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And we have a feature image to accompany,

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the article now.

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And I'll just quickly I I can't help myself from doing this, but I love the ChatGPT

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integration that we we created as well.

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So I'm just gonna put a prompt in here, write a 500 word article

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in the tone of a bubbly YouTube influencer to improve website speed, etcetera, etcetera.

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And I'll just click this button here,

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and we should have an article

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or the outline of an article, at least, I should say,

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in the text editor very quickly.

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And, of course, when you're using this, you know, you want to add a human touch for this.

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So this is a great way to get an outline or add

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or kind of enhance something you've written, but it's a great way to get something started.

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I told it to include an acronym,

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for website speed, and we could see it's done that here.

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And then let me show you the, the add on here. Here's the response.

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For the stock photos, you can add more photos into the text editor here.

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So when you click on insert image,

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you'll now have the library button here,

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and you can search,

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let's see. Let's search for race car.

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And when you're in the text editor, you'll also have access to the Giphy library.

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Those are the animated GIFs. So we can do a search here, and we can see things are moving.

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So if we wanted to do something with website speed, we could add that into the article

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here. Let me quickly add a link to that add on, and I'll move through the list,

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of the lab updates.

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So super exciting there with that. I'll drop this in the chat, and we'll move on here.

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There's another new add on coming soon. It's the ability to block traffic

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by country.

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I wouldn't overuse this one, but it's just another way to deter maybe unwanted traffic or spammy sign ups to your site.

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When this is released, this is gonna be the cover art for this block traffic by country.

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Essentially, what you'll have is when you have this add on, you'll have a setting in your general settings where you can actually

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block traffic from entire countries. It's gonna it knows the IP.

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People will still be able to get around it.

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They use VPN so they can visit your site from other countries instead of.

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But if you're noticing habitual,

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unwanted traffic and spam sign ups, this will be a good deterrent

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for that and a good first step to take.

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You know, if you block a country, let's like, let's say India, but then you're gonna work with a developer who may be in India, you can remove that temporarily

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while you're working with that developer and then add it back if if the unwanted spam is persistent

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and things like that. So you'll have full control

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to block, certain,

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traffic from from countries.

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Also, in the vein of security and preventing spam,

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there are a lot of tools out there that give people, like, disposable email addresses or one time use email addresses so they can activate or verify an account on a site, but they don't use their real address.

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You are going to be able to block disposable email addresses,

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and there is going to be a list. So it's gonna be also in the general settings.

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And just like we have spam keywords and spoof characters,

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there will be, when this is released, the ability to block disposable email addresses.

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So if you don't want people signing up from, like, a Hotmail or you want them to not use a free email service, like,

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May may it could be disposable or just a free account and you wanna push them to use their company

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email address, this would be the way to do it. And just another way to kind of,

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minimize or mitigate unwanted sign ups on your sites.

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And one more thing also upcoming here, I'm kind of excited about this one.

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This one will be good for kinda cleaning up your member database.

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It's it's gonna allow you to search for duplicate

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values of your members.

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So if you wanted to search all your members that have the same name or the same IP address where they signed up for, let me show you what that's gonna look like.

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The in your search members page, there will be a filter here for search for duplicates,

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and you can check mark the values here like duplicate emails or duplicate first names or duplicate user IPs.

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And, again, this will allow you to kind of scour your site very quickly

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for duplicates, and sometimes it could be fine. There could be a lot of people named Jason.

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But if you're noticing a lot of people signing up from the same IP address,

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you may wanna go ahead and remove all those members because it's probably

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an SEO listing company just trying to take advantage of sites where they can add listings for for their SEO clients and things of that nature.

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So it'll be good for data cleanup and give you a little bit more of a three sixty view of some of the data that's available on your site, and you'll be able to take some action, based on that.

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In addition to data security coming soon, and these, I I suspect, will be released probably mid January or within the month of January.

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So these are coming right, coming very soon.

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You'll also be able to search members by IP country.

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So, when you're looking at your members on the search members page, there will be another drop down here.

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You can type in a user's IP, the actual numbers, but you'll be able to actually just search a country so you can see all your sign ups from a certain country.

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And, again, you might wanna target unwanted countries.

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If you're a directory in North Carolina and you're seeing a lot of sign ups from The Philippines,

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or IPs in The Philippines,

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that may be suspect.

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You might wanna take a second look at those listings, and then you'll be able to take bulk actions

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such as deleting them or segmenting them and and what have you. So that is coming soon.

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And, also, with regards to Zapier and API actions,

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earlier this year, we created the ability to, create or add users,

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with Zapier

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posts,

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leads, and now soon you'll be able to do member reviews.

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So if you're collecting member reviews from third party sources,

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or from other feeds, you can then update add the reviews to your members on your Brilliant Directories website.

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As always, we're gonna start with Zapier first.

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And, actually, after this is pushed, we have kind of a small amount of of API updates.

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We're gonna notify Pabbly and Integrately,

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about those, and, hopefully, they can mirror the available actions,

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and triggers that are part of Zapier.

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And, that will, help complete more of the API updates we've been pushing for,

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2022

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and 2023.

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And last but not least, and we have been talking about this for quite some time,

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but we it's just a huge overhaul to the newsletter system, but we are looking for a release crossing our fingers for January.

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It will allow you to exclude certain smart smart lists, so you'll be able to include and exclude smart lists from your sends for more targeted and laser focused,

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newsletters.

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And then after you send your newsletters, you'll be able to segment

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by the sending stats

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as well as scheduling newsletters for future dates. You don't have to send them in real time.

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And here's just a quick screenshot

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of what those stats would look like. Just as an example here, you'll be able to see the total size,

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delivered, failed, opened, and clicked. So you can click on these numbers.

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It'll show you the emails in that list, and then you'll be able to create a segmented smart list

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based on these numbers. So if you wanna resend to people,

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who it was delivered to but they didn't open it, you could do that with the include and exclude,

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and so on. So, you can get more hyper focused, and,

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you can drill down a lot more with this, and we're very excited about it for your newsletters.

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And before we move on to the main event of the webinar, always like to take a question or two about these updates,

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or comments if you have them about what's on your screen here.

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Feel free to raise your hand, and we can take a comment or two before we move on. Let's see here.

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I see some hands going up. How How you doing, Scott? Hi. Yeah. Very good. Thank you.

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I just wonder, will this work for, lists that you've already done and sent or only for,

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new lists that you send out to? It may be retroactive because, technically,

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but it it could be retroactive. We're just gonna be displaying the data in a new way, a new fashion.

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So

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I believe I'm gonna lean towards it could be retroactive,

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with that.

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And if not, it would just be for the newer emails that you sent. Great.

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That would be very helpful if it did do for the for the old stuff. Okay. Noted.

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We'll try to do that if we can with that. Thank you. Thank you. I see Ray's got his hand up here.

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How you doing, Ray?

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Hey, guys. Love the software. I've been using it for a few months. I have a question.

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When you mentioned about the location blocking,

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and also about the,

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SEO. The guys I'm getting, like, a lot of guys submitting just to kinda

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juice up their SEO. And

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I put blocks in for spam for SparkMail, but they're still

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constantly coming in. Is this update that you're gonna provide

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kinda, like, make it a more robust way of preventing those spammy kinda listings?

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Yes. We know what they're doing there,

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and we're gonna harden it. So if they try to do their work around, it still will reject,

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that Spark mail or whatever emails you're you're blocking,

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from being able to use.

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So the blocking disposable email addresses is gonna be an eve even more hardened than just using the spam keyword.

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It's gonna put more emphasis on that email address field, with that. Perfect.

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Is it is that also gonna be if I have something that gotten through, will that be

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able to clean up, like, and remove ones that may have I didn't catch in the past,

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or do I have to do that manually?

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Yeah. So you'll you'll wanna do that manually because the member records are already created.

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However, what you can do is you can look you can do a search in your search members page.

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I'll just go here. I think it's visible. Yeah.

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You can search, the email address here and just type in spark mail or whatever you think the the the disposable email address is, and then do a bulk action to delete them if you're pretty confident that they're just all, like, SEO companies trying to add listings for their clients there.

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Then you can add to that list as well moving forward, Ray. We got some more hands up here.

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I see Michael had his hand up. You can hear me now, I guess. Yes, sir. How are you doing? Good.

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Thanks.

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I noticed, if you could go back to your presentation screen,

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you're,

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you're focusing on Zapier and I think Pabbly and Greatly.

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My question is whether or not you have any upcoming plans for including Albat tool.

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Never heard of that one, and I'm seeing more

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of these integration tools come trying to,

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catch up with what Zapier is doing.

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Someone just posted in the Facebook group about something called pieces,

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and I've seen a few others pop up.

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It seems to us that some of these solutions are just doing the the work for us.

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They're they're kinda mirroring what's on Zapier.

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So if you can kinda notify our team, we can always send them an email saying, hey. We're on Zapier.

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Add us to your, you know, integration,

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library as well, and they'll kinda do the heavy lifting to get that working if that's a solution that you're using.

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Some of them are smaller than others,

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but but more of the stronger ones will do that work for us.

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Okay. So I I notify them to contact you, or I notify support at Notify

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yeah. What what was the name again? I've never I haven't heard of them. I mean Albato, a l b a t o.

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Albato.

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Yeah. They were on AppSumo for a while, a couple of weeks.

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Yeah. But they

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at a l a l. And all one all one word. Gotcha.

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00:15:10.214 --> 00:15:13.894
Okay. Cool. Thanks for the suggestion. Alright. Thank you. Alright.

215
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I see two more hands up here, and then we'll move on. I see, Jim. I'll get you here, Jim.

216
00:15:18.935 --> 00:15:24.154
Hi there. Forgive me if you answered this during the presentation on the block traffic by country.

217
00:15:24.510 --> 00:15:28.290
Can it do the exact reverse? Block all traffic except,

218
00:15:28.910 --> 00:15:30.690
say, US, Canada, and Mexico.

219
00:15:31.070 --> 00:15:32.190
It can't do that.

220
00:15:32.190 --> 00:15:39.170
However, we also wanna remember that our visitors might be on vacation trying to access the site and things of that nature.

221
00:15:40.475 --> 00:15:44.495
So won't be able to do the reverse of that. Might be an interesting suggestion, actually.

222
00:15:46.315 --> 00:15:50.095
So, yeah, it won't do that by start. It'll just block certain countries,

223
00:15:51.275 --> 00:15:51.915
from the Yeah.

224
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For my WordPress, and my WordPress sites, I have the ability to either block specific countries or block all countries except.

225
00:15:58.470 --> 00:16:03.610
So I just thought that would be a good a good thing. It's probably not a bad suggestion, actually.

226
00:16:05.714 --> 00:16:10.615
Block all countries. So basically just white list the countries. Okay. Exactly.

227
00:16:10.995 --> 00:16:12.214
Yeah. Countries.

228
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Accept.

229
00:16:14.035 --> 00:16:14.535
Okay.

230
00:16:15.074 --> 00:16:20.055
Fair enough suggestion. Thank you, guys. Mhmm. Thank you. Alright. Good stuff there.

231
00:16:20.610 --> 00:16:23.750
And, Alan, I got you up here now. Hi there.

232
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Yeah. So great system. Just getting used to sending it all up and, building out some integrations.

233
00:16:29.089 --> 00:16:30.370
And I'm also asking Zapier.

234
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Is it possible to update custom fields within the member records on additional details or even on the contact details?

235
00:16:38.205 --> 00:16:38.705
Yes.

236
00:16:39.325 --> 00:16:39.725
It is.

237
00:16:40.285 --> 00:16:47.519
As long as those fields exist in your database, which they sounds like they do, and at least one member has saved them in the previously.

238
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So make a sample member and fill out all those fields.

239
00:16:50.240 --> 00:16:53.040
Then you can you can target those when you're doing,

240
00:16:54.399 --> 00:16:57.120
when you're doing your Zapier updates or account creation.

241
00:16:57.120 --> 00:17:02.995
Just make sure you've saved them at least one time so those new fields are actually recorded with at least one member in your system.

242
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And then when you're doing your Zapier connection, it'll be able to pick up those custom fields that you've created.

243
00:17:08.035 --> 00:17:08.595
Okay. Great.

244
00:17:08.595 --> 00:17:16.770
And I think you answered earlier because I've been, trying out the, PAPI lifetime plan, but, obviously, that functionality for all of it isn't quite there yet because, obviously, they've not pulled it out from Zapier.

245
00:17:16.770 --> 00:17:17.270
So,

246
00:17:17.650 --> 00:17:22.310
yeah, I'll probably switch to Zapier so I can get using that. Okay. Thank you. Thank you all.

247
00:17:22.930 --> 00:17:26.770
Good question there. Alright, Zane. I see your hand up here, and then we'll move on.

248
00:17:26.770 --> 00:17:32.195
We could take more questions, in just a bit. So, Zane, I unmuted you there. Hi there.

249
00:17:32.434 --> 00:17:37.654
So forget me if you already answered, but, when you mentioned search for duplicate member values,

250
00:17:39.794 --> 00:17:43.255
what would be the use case of it? Like, could it allow us to,

251
00:17:43.875 --> 00:17:49.049
look for what are the duplicate members, and what would it be based on?

252
00:17:49.049 --> 00:17:53.149
Like, what kind of attributes, email or some other attributes? And secondly,

253
00:17:53.690 --> 00:17:56.429
would it allow us to choose which one to delete

254
00:17:56.730 --> 00:17:58.750
to or just only search?

255
00:17:59.375 --> 00:18:00.835
Great great question there.

256
00:18:01.535 --> 00:18:03.295
So you'll be able to search.

257
00:18:03.295 --> 00:18:10.655
So a use case would be, you know, let's say you only want your members to have every member on your site needs to have a unique email address.

258
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So if you search for duplicates,

259
00:18:12.610 --> 00:18:18.549
it'll find any any groups of members that have the same email address, and then you can take actions,

260
00:18:19.409 --> 00:18:21.190
based on that. And the available

261
00:18:21.649 --> 00:18:30.325
fields to search will be all the individual member fields just like you do a member export and you can select all the different fields you wanna export, they'll all be available,

262
00:18:31.025 --> 00:18:35.205
I believe including custom fields, but at least all the default fields for sure.

263
00:18:35.425 --> 00:18:40.145
The main use case for this is where all this, as you can see, there's a lot of security and and,

264
00:18:40.820 --> 00:18:46.280
spam mitigation updates coming in January, and they all work kind of, in concert together.

265
00:18:46.980 --> 00:19:01.695
A a more simplified use case would be if you wanna find all the members that have the same IP sign up, the join the IP is the same sign up, and then you see a hundred members on your site have the same exact IP sign up even though they're different email addresses.

266
00:19:01.995 --> 00:19:08.575
This would indicate that an SEO listing company, you know, may have just created these these free accounts on your site.

267
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And then with the bulk actions, Zane, you can you can take, bulk actions to delete or create smart list and segment these people out or change their account status to on hold and maybe send them a follow-up email for additional verification.

268
00:19:22.000 --> 00:19:24.615
Maybe you won't don't want to delete them right off the bat.

269
00:19:24.775 --> 00:19:27.995
So you'll be able to take some bulk actions with those as well.

270
00:19:28.615 --> 00:19:32.375
So, guys, thank you for those questions. Really excited about this.

271
00:19:32.375 --> 00:19:35.675
Also, really happy to hear a lot of people are using the integration tools

272
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such as Zapier and Pabbly. And, really, in 2024,

273
00:19:39.670 --> 00:19:48.010
probably in q one, we'll follow-up with the other integration companies and see if we can get everyone up to speed, with what Zap what's available on Zapier as well.

274
00:19:48.230 --> 00:19:50.650
And with that, we are here to celebrate,

275
00:19:51.110 --> 00:19:54.090
the end of 2023. It's been a big year.

276
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The community has grown so much, so we wanna give you guys a big thank you, and we wanna wish you a great New Year with strength, success, and prosperity.

277
00:20:03.935 --> 00:20:08.200
And, with that, we have a special guest here, an announcement, a special,

278
00:20:08.520 --> 00:20:12.460
video from our friend, John Lovett. He has a message for the BD family.

279
00:20:12.679 --> 00:20:15.580
Let me see if I can get this queued up for us here,

280
00:20:15.880 --> 00:20:20.460
and, we can hear what John Lovett has to say for us here. So just a moment here.

281
00:20:20.635 --> 00:20:23.695
John Lovitz here, and I wanna wish the BD family

282
00:20:23.995 --> 00:20:27.294
a very happy holidays and a very happy New Year.

283
00:20:27.835 --> 00:20:29.595
You know, 2023,

284
00:20:29.595 --> 00:20:31.215
it was an amazing year,

285
00:20:31.595 --> 00:20:33.695
and I know there will be more amazingness

286
00:20:33.995 --> 00:20:35.375
in 2024.

287
00:20:35.770 --> 00:20:37.309
Because the BD family

288
00:20:38.170 --> 00:20:41.790
is you're filled with positivity and good vibes.

289
00:20:42.570 --> 00:20:44.170
And I just know 2024

290
00:20:44.170 --> 00:20:47.070
is gonna be a great year. So stay awesome,

291
00:20:47.370 --> 00:20:48.190
stay brilliant,

292
00:20:48.650 --> 00:20:49.150
and

293
00:20:50.325 --> 00:20:52.105
here's to a wonderful future.

294
00:20:53.205 --> 00:20:53.705
Alright.

295
00:20:54.164 --> 00:20:59.765
And I think with that, I think the main reason a lot of people are here is we do have, some giveaways.

296
00:20:59.765 --> 00:21:01.365
Those are coming up in the upcoming slides.

297
00:21:01.365 --> 00:21:06.900
But, David, run us through some of these numbers, that we're seeing here through 2020 for 2023.

298
00:21:06.900 --> 00:21:10.100
Yeah. This is one of my favorite parts of these year end webinars.

299
00:21:10.100 --> 00:21:14.120
We get some stats together just to show, some of the growth over

300
00:21:14.420 --> 00:21:21.235
the last year when it comes to, the websites on the BD platform, BD itself, as well as the community.

301
00:21:21.375 --> 00:21:26.035
So, going for some of the first ones here, there were over 7,500

302
00:21:26.335 --> 00:21:30.275
new websites launched on the BD platform in 2023.

303
00:21:30.490 --> 00:21:32.830
And out of all the websites on the platform,

304
00:21:33.289 --> 00:21:34.909
just in 2023,

305
00:21:35.130 --> 00:21:38.110
they were able to generate over $30,000,000

306
00:21:38.330 --> 00:21:39.230
in revenue.

307
00:21:39.610 --> 00:21:42.510
Love to see that. There were also just under

308
00:21:43.015 --> 00:21:45.115
16,000,000 new members registered

309
00:21:45.415 --> 00:21:47.595
on BD sites in 2023

310
00:21:47.735 --> 00:21:50.155
and a little over 900,000

311
00:21:50.615 --> 00:21:53.174
new leads submitted on BD sites.

312
00:21:53.174 --> 00:21:57.674
So love to see those numbers and, and to see the websites on the platform growing.

313
00:21:58.039 --> 00:22:00.620
And then coming here just a few quick stats

314
00:22:01.000 --> 00:22:02.299
on BD itself.

315
00:22:02.600 --> 00:22:06.380
The dev team was definitely hard at work, in 2023,

316
00:22:06.600 --> 00:22:09.320
pushed over a thousand new platform updates.

317
00:22:09.320 --> 00:22:13.580
Some of those are bug fixes and improvements, some brand new features as well.

318
00:22:13.795 --> 00:22:15.975
And a lot of the brand new features

319
00:22:16.355 --> 00:22:21.655
come from, community suggestions whether here in the webinar, in the Facebook group, through support tickets.

320
00:22:21.795 --> 00:22:26.055
So we always encourage you guys to, let us know what features you want to see implemented

321
00:22:26.515 --> 00:22:33.250
into the platform. We always love to see that. Also, big number here, just under 26,000

322
00:22:33.549 --> 00:22:35.090
support tickets were resolved

323
00:22:35.549 --> 00:22:37.070
in 2023.

324
00:22:37.070 --> 00:22:43.075
Our in house support team, they're always available to help you guys with, any questions that you might have regarding your web site.

325
00:22:43.075 --> 00:22:46.275
And, although this does seem like a a big number, it is a big number.

326
00:22:46.275 --> 00:22:50.935
We'd love to see it because it lets us know that you all are hard at work, on your websites.

327
00:22:51.715 --> 00:22:53.255
Also on YouTube,

328
00:22:53.955 --> 00:22:57.150
we recently passed 2,700,000

329
00:22:57.370 --> 00:22:58.430
YouTube views.

330
00:22:58.890 --> 00:23:02.410
So if you're not subscribed to the YouTube channel, definitely do that.

331
00:23:02.410 --> 00:23:04.190
Youtube.com/brilliantdirectories.

332
00:23:04.490 --> 00:23:05.790
I know we've got some folks,

333
00:23:06.090 --> 00:23:09.870
watching the live stream on there. Again, all of the webinar

334
00:23:10.445 --> 00:23:14.305
replays are posted on their tips of the week, some additional videos.

335
00:23:14.525 --> 00:23:16.545
It's definitely a great resource.

336
00:23:17.165 --> 00:23:21.565
And also the Facebook group, brilliantdirectories.com/facebook.

337
00:23:21.565 --> 00:23:28.059
That'll direct you to the Facebook group. If you're not already in there, free to join. Over 3,200

338
00:23:28.200 --> 00:23:30.460
new Facebook group members registered

339
00:23:30.920 --> 00:23:34.440
over the past year. We also passed 12,000

340
00:23:34.440 --> 00:23:34.940
total

341
00:23:35.400 --> 00:23:37.820
Facebook group members in 2023.

342
00:23:38.115 --> 00:23:39.495
So love to see

343
00:23:39.875 --> 00:23:41.815
the Facebook group growing there.

344
00:23:42.115 --> 00:23:46.615
And then when it comes to the BD community as a whole,

345
00:23:47.075 --> 00:23:50.375
again in the Facebook group, just under 4,000

346
00:23:50.595 --> 00:23:51.095
new

347
00:23:51.395 --> 00:23:52.935
Facebook group posts.

348
00:23:53.590 --> 00:23:56.010
Big number there and even bigger, almost,

349
00:23:56.470 --> 00:23:57.450
28,000

350
00:23:57.510 --> 00:23:59.450
about 27,400,

351
00:23:59.990 --> 00:24:01.530
Facebook group comments.

352
00:24:01.990 --> 00:24:07.530
Lots of interaction over in the Facebook group. Posts ranging from marketing ideas and strategies,

353
00:24:08.185 --> 00:24:11.805
business development when it comes to, directory and community websites.

354
00:24:11.865 --> 00:24:15.705
Look people looking for feedback and asking some how to questions.

355
00:24:15.705 --> 00:24:20.285
So if you're not already in the Facebook group, definitely join. It's a terrific resource

356
00:24:20.585 --> 00:24:22.285
and, lots of interactivity

357
00:24:22.665 --> 00:24:27.350
over there. Then when it comes to the marketplace, not everybody uses the marketplace.

358
00:24:27.350 --> 00:24:29.370
Not everybody needs to go into the marketplace.

359
00:24:29.430 --> 00:24:32.490
But for those of you looking for some custom development,

360
00:24:32.870 --> 00:24:37.370
some basic website setup to be done by third party professionals, things like that,

361
00:24:37.885 --> 00:24:38.465
the marketplace

362
00:24:38.845 --> 00:24:42.605
is the go to source for that. And in 2023,

363
00:24:42.605 --> 00:24:46.304
there were over a thousand new marketplace projects started.

364
00:24:46.845 --> 00:24:52.705
And, there's also a live chat feature in there if you wanted to live chat with, with some of the third party,

365
00:24:53.500 --> 00:24:54.720
developers and marketers

366
00:24:55.179 --> 00:24:58.240
in the marketplace. There were, over 950

367
00:24:58.540 --> 00:25:00.620
chats, in 2023

368
00:25:00.620 --> 00:25:01.120
between,

369
00:25:01.580 --> 00:25:06.165
you all, you know, website owners and the third party professionals listed in there.

370
00:25:06.405 --> 00:25:09.445
So, again, this is one of my favorite parts of these year end webinars.

371
00:25:09.445 --> 00:25:14.745
Just going back over the year, seeing the growth of the BD community, the websites on the platform,

372
00:25:15.205 --> 00:25:17.445
and very much looking forward to,

373
00:25:17.845 --> 00:25:20.745
going over some even bigger numbers next year.

374
00:25:21.059 --> 00:25:24.200
Alright. With that said and by the way, all those support tickets,

375
00:25:24.500 --> 00:25:30.679
we know it just means you're working hard on your website and you're trying to, you know, fulfill a goal or you have an objective

376
00:25:30.980 --> 00:25:34.740
or you're trying to get something done, and it's always our pleasure to help you guys with those.

377
00:25:34.740 --> 00:25:40.325
So don't ever feel shy submitting a support ticket. It really is our team's pleasure to help you.

378
00:25:40.385 --> 00:25:46.404
So with that said, we have some lifetime websites to give away, and we got a jam packed, audience here.

379
00:25:47.184 --> 00:25:49.904
We actually have a 22

380
00:25:49.904 --> 00:25:54.779
guest attendees here, David. So what we'll do is what we'll do, last year,

381
00:25:55.639 --> 00:26:00.279
we'll we'll have that number here, a 23

382
00:26:00.279 --> 00:26:04.759
actually now just entered. So, we'll take these numbers here. We see everyone's number.

383
00:26:04.759 --> 00:26:08.615
You guys are listed here in alphabetical order. We We have a 23.

384
00:26:08.675 --> 00:26:12.275
We will put it in the wheel of names, and we will spin the wheel.

385
00:26:12.275 --> 00:26:16.615
Whoever's number it's on, David and I will go ahead and find who you are,

386
00:26:17.315 --> 00:26:22.295
and we'll call out the winner's name. We'll make a note of all the winners. And,

387
00:26:22.870 --> 00:26:27.289
after the webinar, we'll reach out to you, and we'll make sure we get the free lifetime websites,

388
00:26:27.750 --> 00:26:29.530
added to your account.

389
00:26:29.990 --> 00:26:35.130
Only one winner per webinar. So if your name gets called twice, which it probably shouldn't,

390
00:26:35.909 --> 00:26:38.409
we'll we'll spin again for the next person.

391
00:26:38.924 --> 00:26:42.625
So we'll do this, five times. This is the first one.

392
00:26:42.924 --> 00:26:49.264
So let's go ahead and click to spin the wheel here, and then give us a moment to find out who the winner

393
00:26:49.644 --> 00:26:50.144
is.

394
00:26:50.840 --> 00:26:51.340
Alright.

395
00:26:51.640 --> 00:26:53.660
87. Let me take a look here.

396
00:26:54.200 --> 00:26:55.340
And we have

397
00:26:55.880 --> 00:26:57.100
Sean Beard.

398
00:26:57.400 --> 00:26:58.220
Sean Beard.

399
00:26:58.600 --> 00:27:03.400
Go ahead and raise your hand if you heard us there, Sean Beard. Alright. Let me unmute you there.

400
00:27:03.400 --> 00:27:10.567
Maybe your if your mic works or not, you're self muted here, but I will, if you wanna say a word or two, you can right now.

401
00:27:10.567 --> 00:27:14.371
Hey. I just wanna say thank you so much. Alright. Oops. This is spinning prematurely.

402
00:27:14.371 --> 00:27:16.907
We're not gonna do this one right now. Alright, Sean.

403
00:27:16.907 --> 00:27:20.769
We're gonna note your name down, and we'll move on to the slides here.

404
00:27:21.149 --> 00:27:21.470
Alright.

405
00:27:21.470 --> 00:27:28.210
Before we move on, we wanted to ask the community, what's one thing you learned this year about your business, website,

406
00:27:28.750 --> 00:27:30.529
or community or about yourself?

407
00:27:31.230 --> 00:27:36.135
If you wanna raise your hand, you could share some insights, some wisdom with the community.

408
00:27:36.195 --> 00:27:39.174
Could be something very short. Alright. Michael here.

409
00:27:39.554 --> 00:27:40.755
Yeah. One thing,

410
00:27:41.075 --> 00:27:43.255
one big thing that I realized was,

411
00:27:44.034 --> 00:27:46.455
I have more than one segment in my community.

412
00:27:46.810 --> 00:27:50.110
It's not just the members, but it's the users as well.

413
00:27:50.410 --> 00:27:54.830
And the thing that I have to figure out is how do I get them together constantly

414
00:27:55.610 --> 00:27:56.830
talking to each other,

415
00:27:57.610 --> 00:27:59.310
without just screwing myself,

416
00:28:00.090 --> 00:28:01.245
where nobody you know,

417
00:28:01.725 --> 00:28:06.785
the members don't need to buy any, any upscale packages to be able to do that.

418
00:28:06.845 --> 00:28:08.625
That's But it was an moment.

419
00:28:08.925 --> 00:28:13.585
It it's true. You know, the if you're building a directory or a member community,

420
00:28:14.570 --> 00:28:16.190
sometimes you you have a marketplace,

421
00:28:16.650 --> 00:28:20.830
just kinda like the Uber system. You have the drivers and you have the riders. So,

422
00:28:21.450 --> 00:28:23.770
or just like a thumbtack, you have the,

423
00:28:24.170 --> 00:28:30.735
professionals, the service professionals, and you have the consumers or homeowners who need to be connected with them.

424
00:28:31.595 --> 00:28:36.095
And, yeah, it it can be a challenge, and you definitely want to appeal to both.

425
00:28:36.315 --> 00:28:43.615
What we've learned is, and this isn't always the case, is sometimes you want to appeal more to the consumer or the end user.

426
00:28:44.360 --> 00:28:49.080
And by doing that, it dictates to the members who want to be listed for your site.

427
00:28:49.080 --> 00:28:52.860
Maybe they're the professionals offering their services. It it just indicates

428
00:28:53.240 --> 00:28:57.420
to them that your website is serving that consumer or that end user,

429
00:28:57.845 --> 00:29:04.245
and that's usually enough to get them to, to tick the needle on signing up or for a free or paid plan on your site.

430
00:29:04.245 --> 00:29:07.445
But that good insight there. Thank you very much. Okay. We have,

431
00:29:08.005 --> 00:29:10.185
April here. Let me unmute you.

432
00:29:10.490 --> 00:29:15.470
I was. Can you hear me? Yes. Where are you calling in from? Hi. I'm calling from Miami.

433
00:29:16.010 --> 00:29:18.750
Okay. Great. What's so what's one thing you've learned this year?

434
00:29:19.450 --> 00:29:21.870
I think I've learned just as an entrepreneur

435
00:29:22.170 --> 00:29:22.670
that

436
00:29:23.185 --> 00:29:24.645
I struggle with consistency

437
00:29:26.065 --> 00:29:30.645
deeply, deeply struggle, and that's what a community really thrives on and needs.

438
00:29:31.185 --> 00:29:35.310
So I started to learn that that is not my strength is to show up,

439
00:29:35.950 --> 00:29:40.610
on a very consistent basis, daytime or with exactly this or this.

440
00:29:41.230 --> 00:29:44.050
So I've learned to delegate that one,

441
00:29:44.590 --> 00:29:49.250
but I also reminded myself that what I do really well is, being spontaneous,

442
00:29:50.715 --> 00:29:51.695
and just going with

443
00:29:51.995 --> 00:29:56.495
whatever whim is, on my day or on my schedule on the or on the topic.

444
00:29:56.635 --> 00:29:59.135
So with my community, I'll just do pop ups,

445
00:29:59.995 --> 00:30:03.775
whatever that could be, wherever I am, however it's happening.

446
00:30:04.155 --> 00:30:05.855
And I have been able to invite,

447
00:30:06.450 --> 00:30:06.950
different,

448
00:30:07.650 --> 00:30:12.309
people, like, onto the stage, and it usually has a really good community effect.

449
00:30:12.690 --> 00:30:16.470
So I have a teammate doing the consistent because that's not my strength.

450
00:30:16.929 --> 00:30:21.110
And I do the spontaneous, and it's been growing really nicely in tandem.

451
00:30:21.544 --> 00:30:22.345
That is great news.

452
00:30:22.345 --> 00:30:27.325
And, you're I assume you're talking about, like, social posts and and things like that.

453
00:30:27.705 --> 00:30:29.145
Yes. And going live. Yeah.

454
00:30:29.145 --> 00:30:33.465
So consistency with posts and emails and newsletters, but sometimes I just,

455
00:30:34.140 --> 00:30:37.600
I just send a newsletter because of something that happened to me that morning. So

456
00:30:37.900 --> 00:30:42.700
that balance between the two. Mhmm. And I'll be honest with you. Thank you for sharing that.

457
00:30:43.420 --> 00:30:50.274
We do the same thing here at at Brilliant Directories, and it's it's really good to maintain a pulse with your community.

458
00:30:50.815 --> 00:30:51.634
And oftentimes,

459
00:30:52.174 --> 00:30:54.514
we we can get flustered or

460
00:30:54.975 --> 00:30:56.195
it it it can become overwhelming

461
00:30:56.735 --> 00:30:58.434
trying to figure out what to post.

462
00:30:58.894 --> 00:31:01.875
And what I found is helpful for the consistent post

463
00:31:02.429 --> 00:31:04.049
is try to figure out

464
00:31:04.350 --> 00:31:09.409
on certain days of the week what types of posts you wanna do so there's a genre or a theme.

465
00:31:09.710 --> 00:31:20.165
And that kind of limits the scope of and and kinda guides you as to where you should focus your energy or what you should look for or what type of vibe you're trying to set.

466
00:31:20.165 --> 00:31:22.805
And then and then you can also plan those consistent posts.

467
00:31:22.805 --> 00:31:26.265
There's a lot of calendars now in Facebook and other tools,

468
00:31:26.645 --> 00:31:32.345
but I'm all for the spontaneous post as well because you get excited about something and that passion,

469
00:31:32.840 --> 00:31:33.340
comes

470
00:31:33.720 --> 00:31:34.680
through whether you're doing,

471
00:31:35.880 --> 00:31:38.540
a live stream or or what if it's an email,

472
00:31:39.000 --> 00:31:39.880
or something like that.

473
00:31:39.880 --> 00:31:44.220
But those spontaneous things are not only good for you to kinda if you're a solopreneur,

474
00:31:44.815 --> 00:31:47.955
to get out of the routine, which can sometimes become mundane,

475
00:31:48.575 --> 00:31:50.015
but it keeps things fresh for yourself.

476
00:31:50.015 --> 00:31:53.875
And you get excited about things, and and your community will feel that energy.

477
00:31:53.935 --> 00:31:56.595
So that's really great. Thank you for sharing that, April.

478
00:31:56.990 --> 00:32:01.010
And we got one more here, Carolyn. Let me unmute your microphone, Carolyn.

479
00:32:01.310 --> 00:32:04.750
Can you hear me now? Yes. We can. Where are you calling in from? Great.

480
00:32:04.750 --> 00:32:09.250
I'm calling in from Monmouth County, New Jersey, Central Jersey by the beach. Fantastic.

481
00:32:09.495 --> 00:32:13.115
Thank you for joining us. And I think the yeah. I think the one thing I learned,

482
00:32:13.575 --> 00:32:14.535
this year about,

483
00:32:14.934 --> 00:32:16.155
my business and

484
00:32:16.615 --> 00:32:19.675
is that there's a company like Brilliant Directories

485
00:32:20.135 --> 00:32:20.875
that exists

486
00:32:21.335 --> 00:32:22.555
as opposed to starting,

487
00:32:23.575 --> 00:32:24.315
from scratch

488
00:32:24.710 --> 00:32:26.570
with the developer on WordPress

489
00:32:27.030 --> 00:32:31.050
or something like that. And, it's kind of just this moment.

490
00:32:31.750 --> 00:32:34.890
Yeah. I I and, also, thank you for sharing that.

491
00:32:35.670 --> 00:32:38.185
You know, there's time. Time is valuable,

492
00:32:38.805 --> 00:32:43.925
and WordPress is is awesome. There's obviously amazing themes and and other solutions out there too.

493
00:32:43.925 --> 00:32:45.125
But part of,

494
00:32:46.005 --> 00:32:46.885
part of growing,

495
00:32:47.285 --> 00:32:50.190
or or choosing tools for your business is also what what's,

496
00:32:50.669 --> 00:32:54.289
what's useful for you, how you what can help you work more expeditiously.

497
00:32:55.309 --> 00:33:06.475
So whether it be brilliant directories or other tools, wherever your comfort zone is, that's where you should lean in towards because it's gonna help you work a lot quicker, more efficiently, and get something out to the universe.

498
00:33:07.415 --> 00:33:16.955
We've seen our especially in the early days, a lot of people get stuck in what I call the developing the development black hole, and they never ship a product out to market.

499
00:33:17.690 --> 00:33:25.610
And, you know, one of one of the big ethos here that we have is, you know, get get the product out there even if it's just a phase one.

500
00:33:25.610 --> 00:33:34.655
You know, we we have a final perfect picture in our head for our service or our website, but getting a phase one out there, limiting the scope,

501
00:33:35.035 --> 00:33:39.035
that's and then just start doing the hard work of growing it over time.

502
00:33:39.035 --> 00:33:41.055
That's probably more valuable than creating,

503
00:33:41.515 --> 00:33:44.575
the perfect picture that you have in your head right out the gate,

504
00:33:45.070 --> 00:33:49.310
Because normally, you know, websites evolve, and it's never the case that a website is finished.

505
00:33:49.310 --> 00:33:51.250
It's always going to evolve. So,

506
00:33:51.790 --> 00:33:53.890
glad we could be that tool for you.

507
00:33:54.190 --> 00:33:55.630
Let's see what we have next.

508
00:33:55.630 --> 00:34:02.025
Ah, we have a special visitor here, one of my best friends and cofounder of Brilliant Directories, Matthew

509
00:34:02.404 --> 00:34:02.804
Brooks.

510
00:34:03.525 --> 00:34:04.505
Wanted to share

511
00:34:04.885 --> 00:34:08.984
a couple of his favorite updates from 2023. Let me find you here, Matt.

512
00:34:09.045 --> 00:34:12.984
What a pleasure and honor to have you on the webinar with us. How are you doing?

513
00:34:13.210 --> 00:34:18.590
Oh, I'm doing great. Thank you for, for having me, and, just a big shout out to the BD community.

514
00:34:19.050 --> 00:34:20.110
Thank you for

515
00:34:20.410 --> 00:34:25.070
just everything. This has been a great year, and we're looking forward to really an amazing 2024.

516
00:34:25.425 --> 00:34:30.405
Yes. Share with us, some of your favorite updates from 2023 and why you chose these two here.

517
00:34:30.705 --> 00:34:34.165
You know, this was a tough one because you limited me to two.

518
00:34:34.545 --> 00:34:38.324
You know, the two ones that I think had the most profound

519
00:34:39.179 --> 00:34:40.960
impact for me were the custom webhooks.

520
00:34:41.819 --> 00:34:45.679
Just being able to set up a webhook within the BD software

521
00:34:46.139 --> 00:34:54.525
to trigger when someone fills out, any of the adding any any post type or, in addition to that, any smart list,

522
00:34:54.905 --> 00:34:57.865
and hooking that into Zapier or any of the other,

523
00:34:58.265 --> 00:35:02.125
plug and play apps just really adds a whole another level of data transferability.

524
00:35:02.985 --> 00:35:07.520
Just, you know, there's just so many combinations that we've seen, of customers

525
00:35:07.820 --> 00:35:11.920
being able to take the data and then update whether it's a tag,

526
00:35:12.380 --> 00:35:15.520
in another system or updating the status of a customer,

527
00:35:16.140 --> 00:35:17.600
or sending out an email.

528
00:35:17.980 --> 00:35:23.825
There's just so much possibility with this functionality, and I recommend everyone to, to give it a shot.

529
00:35:24.285 --> 00:35:24.785
Awesome.

530
00:35:25.245 --> 00:35:26.925
And the second one there? Yeah.

531
00:35:26.925 --> 00:35:33.825
The second one that I thought was really profound, and this was a highly requested feature for a long time, was the prorated memberships.

532
00:35:34.925 --> 00:35:39.920
You know, being able to allow your customers to upgrade and downgrade automatically,

533
00:35:40.620 --> 00:35:44.960
is really a big feature. And and, you know, one of the places that fell short was,

534
00:35:45.420 --> 00:35:46.400
being able to,

535
00:35:46.940 --> 00:35:48.320
properly give customers,

536
00:35:49.100 --> 00:35:50.000
any refund,

537
00:35:50.555 --> 00:35:55.035
that they needed or, you know, update them based on when they signed up.

538
00:35:55.035 --> 00:35:58.175
And now you can do that with the prorated membership. So customers,

539
00:35:58.955 --> 00:36:04.650
of your website and members of your website when they sign up and they wanna downgrade to a free membership,

540
00:36:05.270 --> 00:36:06.390
from a paid membership,

541
00:36:06.870 --> 00:36:07.370
their,

542
00:36:08.310 --> 00:36:10.970
you know, the money that they paid turns into credits,

543
00:36:11.270 --> 00:36:17.930
which is great for the ecosystem of the website and also serves the customer, allowing them to you then use those credits,

544
00:36:18.545 --> 00:36:23.845
whether to upgrade to another membership or use them on other payments within the website.

545
00:36:24.385 --> 00:36:24.785
Awesome.

546
00:36:24.785 --> 00:36:37.170
Well, Matt, thank you so much for choosing these two, and thank you for, you know, Matt, I I didn't mention here, but also the CTO, so leading the development team and all the, the updates that come out of, that department.

547
00:36:37.230 --> 00:36:41.329
So thank you so much, Matt. Thank you, Jason, and thank you, BD community.

548
00:36:41.869 --> 00:36:44.530
Alright. Good stuff there. And we have another

549
00:36:45.015 --> 00:36:46.214
special message.

550
00:36:46.214 --> 00:36:51.595
It looks like someone took a long trip to get here, so I'll go ahead and share this message here.

551
00:36:52.055 --> 00:36:53.115
Ho ho ho.

552
00:36:53.815 --> 00:36:55.835
Hello to the brilliant family.

553
00:36:55.895 --> 00:37:00.680
It's me, Santa, the big guy, and I'm coming to you live from the North Pole

554
00:37:01.060 --> 00:37:08.680
with a great big merry Christmas shout out filled with good tidings of great joy and a very special message for all of you.

555
00:37:09.220 --> 00:37:12.840
As we celebrate the end of an amazing 2023,

556
00:37:13.025 --> 00:37:16.805
I wanna thank each one of you in the brilliant community

557
00:37:17.505 --> 00:37:21.205
for all the hard work you put into your projects this year.

558
00:37:21.985 --> 00:37:28.245
I am not there with you in person, but if I was, I'd give you a high five

559
00:37:28.770 --> 00:37:32.230
and a pat on the back for a job

560
00:37:32.530 --> 00:37:33.350
well done.

561
00:37:33.810 --> 00:37:36.230
I have a feeling that 2024

562
00:37:36.290 --> 00:37:38.550
is going to be even better,

563
00:37:38.850 --> 00:37:40.150
and I can't wait

564
00:37:40.530 --> 00:37:41.590
to see all

565
00:37:41.890 --> 00:37:43.990
that you are able to accomplish.

566
00:37:45.755 --> 00:37:47.615
Until next time, my friends.

567
00:37:48.315 --> 00:37:49.535
Ho ho ho.

568
00:37:50.635 --> 00:37:51.855
Alright. Awesome.

569
00:37:52.235 --> 00:37:56.520
Alright. Well, glad that Santa could, pay B. D. Or his visit here. Always a good thing.

570
00:37:56.840 --> 00:37:58.140
And we have another special,

571
00:37:58.760 --> 00:37:59.580
guest here,

572
00:37:59.960 --> 00:38:04.200
Rick from our support team. We got 25,000

573
00:38:04.200 --> 00:38:07.180
support tickets, this year. Rick, let me unmute your microphone,

574
00:38:07.640 --> 00:38:11.180
and you can share with us your favorite updates from 2023.

575
00:38:11.480 --> 00:38:20.015
And, also, let us know some of the goals and objectives that the the support team has when they are they're working on on tickets, and trying to,

576
00:38:20.954 --> 00:38:26.410
help customers out there. Hey. Can you hear me well? We can. We can. Rick from the support side.

577
00:38:26.410 --> 00:38:28.990
Welcome to the final webinar of

578
00:38:29.370 --> 00:38:29.950
the year.

579
00:38:30.970 --> 00:38:31.210
Yeah.

580
00:38:31.210 --> 00:38:37.815
Just before we get into some of your updates, you know, 25,000 support tickets is quite a large number for the community.

581
00:38:37.815 --> 00:38:38.315
So

582
00:38:38.615 --> 00:38:44.935
kinda what are some of the object objectives or, you know, how does the support team, you know, handle tickets when they come in?

583
00:38:44.935 --> 00:38:46.395
What are some of the goals there?

584
00:38:46.695 --> 00:38:51.420
Alright. So exciting stuff. For sure, it's the end of twenty twenty three.

585
00:38:51.420 --> 00:38:54.080
As as you just said, it's been a very busy year.

586
00:38:54.859 --> 00:38:58.480
To answer your question precisely, what we focus on is addressing

587
00:38:59.099 --> 00:39:04.300
the questions that our customers have as fast as we can in the in the best way that we can.

588
00:39:04.300 --> 00:39:08.045
So the idea is not just to address the question and jump to the next one.

589
00:39:08.045 --> 00:39:13.665
It's really dive in to the best that we can test stuff out before replying to the ticket

590
00:39:14.045 --> 00:39:16.464
and ensuring again that our replies are concise

591
00:39:16.924 --> 00:39:17.984
and to the point.

592
00:39:18.605 --> 00:39:21.869
Always, of course, we like to keep a friendly tone. Right?

593
00:39:22.170 --> 00:39:26.430
And and bottom line is we are we are all learning. Right? So whenever

594
00:39:26.730 --> 00:39:28.670
our customers have questions for us,

595
00:39:28.970 --> 00:39:31.530
some of them are also learning opportunities for us.

596
00:39:31.530 --> 00:39:36.589
So that's also taken into account, and the idea is for us to improve every day, right, as a team.

597
00:39:36.675 --> 00:39:43.335
So, yeah, those those are some of the things that we that we try to focus on and that we aim for on the support side, Jason.

598
00:39:43.795 --> 00:39:46.915
Fantastic. Fantastic. And, actually, I love these two that you chose here.

599
00:39:46.915 --> 00:39:51.815
So tell us why you chose these two, as your, favorite picks for 2023.

600
00:39:52.160 --> 00:39:57.060
Well, the, the the idea why choosing those two is because it it really

601
00:39:57.440 --> 00:40:01.940
really, yeah, it really it really helps reflect that Brilliant Directories is striving,

602
00:40:02.480 --> 00:40:03.860
right, to be at the forefront

603
00:40:04.345 --> 00:40:06.845
of technology. Right? So, basically, incorporating

604
00:40:07.625 --> 00:40:12.285
these two powerful tools into the whole mix really streamlines,

605
00:40:12.745 --> 00:40:13.405
the entire,

606
00:40:14.185 --> 00:40:14.825
process. Right?

607
00:40:14.825 --> 00:40:24.720
Creative process that us and our and and you guys, everyone that's listening as as a directory owner has in order to create content and to publish content.

608
00:40:24.940 --> 00:40:27.440
So that's the that's the real reason why I chose

609
00:40:27.740 --> 00:40:28.800
those two. Right?

610
00:40:29.100 --> 00:40:32.075
I I couldn't agree with you more. The stock photos is super fun.

611
00:40:32.075 --> 00:40:35.595
It's also fun looking for images and seeing them. And here's a perk.

612
00:40:35.595 --> 00:40:40.974
So, in the beginning of the webinar, we showed you that we've connected with Pexels, Pixabay, and Giphy.

613
00:40:41.115 --> 00:40:44.734
There's one more called Unsplash. It's another stock photo library.

614
00:40:44.820 --> 00:40:48.120
So it's gonna give BD users access to, like, over 10,000,000

615
00:40:48.500 --> 00:40:50.280
stock photos right at their fingertips,

616
00:40:50.580 --> 00:40:56.200
and it really helps I mean, one, they're high quality images, but it really helps elevate,

617
00:40:56.660 --> 00:41:01.705
the perceived value of a website when a website has high quality images throughout,

618
00:41:02.325 --> 00:41:06.505
and saving time by not surfing the Internet for those images is really a lifesaver.

619
00:41:06.965 --> 00:41:12.825
And then the chat g p t content creator, we kinda use that real quick, in the in the example earlier.

620
00:41:13.605 --> 00:41:14.885
That's also gonna get an,

621
00:41:16.470 --> 00:41:19.930
an extra setting where you're gonna be able to choose the from the available,

622
00:41:20.230 --> 00:41:26.650
engines that are out there, whether you wanna stick with 3.5 or use chat g b t four or four turbo,

623
00:41:27.110 --> 00:41:28.964
and as more become available.

624
00:41:28.964 --> 00:41:33.384
So, yeah, I couldn't agree with you more, Rick, and thank you for sharing some of that, from the support side.

625
00:41:33.605 --> 00:41:37.125
Of course. Of course. Happy to be here. I'm I'm gonna I'm gonna be honest with you.

626
00:41:37.125 --> 00:41:41.464
I knew that those two were also that you also really like those two, Jason.

627
00:41:41.850 --> 00:41:43.770
But, yeah, again, happy to be here.

628
00:41:43.770 --> 00:41:48.430
Very excited for 2024, and thank you everyone for being here as well. That's it on my end.

629
00:41:48.650 --> 00:41:50.990
Thank you, Rick. Alright. Good stuff there.

630
00:41:51.450 --> 00:41:59.185
And we got another lifetime website giveaway, and the attendance number has increased to a 38.

631
00:41:59.185 --> 00:42:01.205
So let's go back to our Excel sheet here,

632
00:42:01.665 --> 00:42:04.325
and we will pull a 38.

633
00:42:04.545 --> 00:42:07.765
We'll go from here to here. We'll reset the numbers on

634
00:42:08.224 --> 00:42:09.285
the wheel of names.

635
00:42:09.789 --> 00:42:11.410
This one was premature.

636
00:42:12.349 --> 00:42:15.329
Alright. We got a 38 here. Let's spin the wheel,

637
00:42:15.630 --> 00:42:18.289
and we will find you in our list here.

638
00:42:18.750 --> 00:42:19.250
And

639
00:42:19.710 --> 00:42:22.049
alright, David. Let's find number

640
00:42:22.795 --> 00:42:23.595
105

641
00:42:23.595 --> 00:42:25.615
in the list here. Let me scroll down.

642
00:42:26.475 --> 00:42:26.975
Alright.

643
00:42:27.355 --> 00:42:29.935
That is going to be

644
00:42:30.475 --> 00:42:30.975
Simone

645
00:42:31.355 --> 00:42:34.735
Smith. Simone Smith, if you can hear me, raise your hand.

646
00:42:35.280 --> 00:42:36.820
Congratulations. You've won

647
00:42:37.120 --> 00:42:37.700
a lifetime

648
00:42:38.160 --> 00:42:39.220
website plan.

649
00:42:40.000 --> 00:42:44.980
Hey, guys. It's, Simon Smith. Excuse me. I apologize. Simon Smith. That's alright.

650
00:42:45.360 --> 00:42:46.320
Calling from,

651
00:42:46.720 --> 00:42:47.220
Kinloch

652
00:42:47.680 --> 00:42:50.020
near Taupo in the North Island Of New Zealand.

653
00:42:50.345 --> 00:42:51.244
So hello, everybody.

654
00:42:52.265 --> 00:42:53.085
We found

655
00:42:53.944 --> 00:42:54.845
Brilliant Directories.

656
00:42:55.065 --> 00:43:03.805
We were looking for a directory solution, and we looked at things like WordPress add ons, but they just didn't have all the features that are already built into Brilliant Directories.

657
00:43:04.400 --> 00:43:05.780
So it's so easy to use.

658
00:43:06.480 --> 00:43:07.220
You know,

659
00:43:07.520 --> 00:43:12.020
the help has been really helpful in answering queries that have come up as we've

660
00:43:12.320 --> 00:43:13.460
set up our directory.

661
00:43:14.080 --> 00:43:17.235
And our directory, the market segment is in

662
00:43:17.635 --> 00:43:19.495
pelvic health providers, so physiotherapists

663
00:43:19.795 --> 00:43:20.455
and osteopaths

664
00:43:20.915 --> 00:43:23.495
here in New Zealand who are providing pelvic health

665
00:43:23.875 --> 00:43:24.775
to patients.

666
00:43:25.395 --> 00:43:31.655
So our target audience is referrers looking for people they can refer their patients to, patients themselves,

667
00:43:33.220 --> 00:43:36.040
and, we provide training for pelvic health,

668
00:43:36.580 --> 00:43:38.040
physiotherapists and osteopaths.

669
00:43:38.260 --> 00:43:42.980
So, the Brilliant Directories is a great add on for the services that we provide.

670
00:43:42.980 --> 00:43:47.080
Once we've done trained somebody, then they can get a listing in our directory.

671
00:43:47.515 --> 00:43:50.895
That's that's fantastic to hear. Fantastic use case,

672
00:43:51.275 --> 00:43:53.855
Simon. Thank you for sharing that.

673
00:43:54.155 --> 00:43:58.015
And, yeah, just side note. We're seeing more and more users from, New Zealand,

674
00:43:58.395 --> 00:43:59.675
picking up Brilliant Directories.

675
00:43:59.675 --> 00:44:03.810
So very happy to hear that we can we reach you guys all the way out there.

676
00:44:04.430 --> 00:44:09.490
And we'll re we'll connect with you after the webinar, Simon, and get you your lifetime website.

677
00:44:09.550 --> 00:44:14.525
And thank you for sharing about your site as well. Alright. Let's keep things moving here. Okay.

678
00:44:15.005 --> 00:44:17.645
Time for my favorite updates of 2023.

679
00:44:17.645 --> 00:44:20.704
Rick's right. He did kinda steal the ones that I wanted to pick, but,

680
00:44:21.165 --> 00:44:22.385
also very excited.

681
00:44:22.765 --> 00:44:25.984
More recently, we launched the ability to include emojis

682
00:44:26.490 --> 00:44:28.410
for emails and your subject lines.

683
00:44:28.410 --> 00:44:33.230
I think if you have welcome emails or you're sending newsletters through the platform,

684
00:44:33.690 --> 00:44:37.790
now you can add emojis in the subject line. It increases open rates tremendously,

685
00:44:38.250 --> 00:44:40.170
and it adds a lot of fun and,

686
00:44:40.570 --> 00:44:42.565
personality to your emails.

687
00:44:43.025 --> 00:44:44.405
And even more so

688
00:44:44.785 --> 00:44:46.465
through through 2022

689
00:44:46.465 --> 00:44:47.825
and 2023,

690
00:44:47.825 --> 00:44:50.085
we've put a huge emphasis on improving,

691
00:44:50.625 --> 00:44:54.885
page speed. And the benchmarks for, like, a fresh BD site launch,

692
00:44:55.640 --> 00:44:58.300
are in the nineties with Google page speed and GTmetrix,

693
00:44:58.600 --> 00:44:59.100
etcetera.

694
00:44:59.640 --> 00:45:06.780
And now oftentimes, if, you know, customers work on their sites, they add JavaScripts or third party scripts and and images and videos.

695
00:45:07.000 --> 00:45:10.220
Now if they email in and their scores are not that favorable,

696
00:45:11.075 --> 00:45:12.535
we have really good,

697
00:45:13.315 --> 00:45:17.575
ways to get them back into the eighties and nineties, with those speed scores.

698
00:45:18.035 --> 00:45:20.775
So we're always happy to help you guys with that as well.

699
00:45:21.954 --> 00:45:26.230
But, yeah, those were two of my favorites. Also, the page speed directly affects,

700
00:45:26.690 --> 00:45:27.190
SEO.

701
00:45:27.569 --> 00:45:29.190
So Google is looking for,

702
00:45:29.490 --> 00:45:34.390
not only mobile responsive sites visually, but also sites that load quickly on mobile devices.

703
00:45:35.010 --> 00:45:38.630
So those improved page speed scores not only provide a good user experience,

704
00:45:39.005 --> 00:45:43.105
but they're helping BD sites, rank in for in search engines as well.

705
00:45:43.565 --> 00:45:47.165
And, David, we'll tap you on this one for your favorite 2023

706
00:45:47.165 --> 00:45:51.265
updates here. Yeah. You know, there really were so many good ones to choose from.

707
00:45:51.780 --> 00:45:52.820
It was pretty difficult,

708
00:45:53.140 --> 00:45:57.460
between all of us to, to pick our favorites without stepping on anybody else's toes. But,

709
00:45:57.780 --> 00:46:03.320
my first one here, the AI BD help bot, we introduced this, I believe a couple months ago now.

710
00:46:03.780 --> 00:46:07.400
This has been a really great, kind of first line of

711
00:46:07.775 --> 00:46:09.555
support when you're working on your website.

712
00:46:10.015 --> 00:46:15.155
It's available right, in your website's admin area as well as within your account dashboard.

713
00:46:15.535 --> 00:46:19.315
I believe we also have it in the support center. So easy to access

714
00:46:19.740 --> 00:46:26.380
and, it, you know, prioritizes the information found in our support documents in the support center as well as our,

715
00:46:26.780 --> 00:46:27.280
articles,

716
00:46:27.660 --> 00:46:31.520
more kind of website strategy related tips over in the blog.

717
00:46:31.980 --> 00:46:36.355
But it's really so much more powerful than that to answer some of those more basic questions.

718
00:46:36.355 --> 00:46:43.255
You know, you could ask it to write articles for you to help you come up with some content for maybe one of your static web pages

719
00:46:43.555 --> 00:46:46.694
that you're building. It's essentially chat g p t at your fingertips.

720
00:46:46.755 --> 00:46:50.140
So that is definitely one of my favorite updates from the past year.

721
00:46:50.200 --> 00:46:53.980
And the second one here, the star ratings for posts add on.

722
00:46:54.359 --> 00:46:57.799
This was a somewhat common feature request that we got.

723
00:46:57.799 --> 00:47:02.105
Obviously, you know, by default, the users can leave star ratings and reviews

724
00:47:02.405 --> 00:47:04.905
for members on your website, and those reviews

725
00:47:05.285 --> 00:47:10.265
are, publicly viewable and displayed on the member's profile page.

726
00:47:10.405 --> 00:47:12.345
This kind of, extends that functionality

727
00:47:12.645 --> 00:47:15.225
to published posts on your website

728
00:47:15.549 --> 00:47:15.869
as well.

729
00:47:15.869 --> 00:47:24.109
So, you know, if you have product listings on your website, users can now leave ratings and reviews for the products or, you know, the properties.

730
00:47:24.109 --> 00:47:30.244
Maybe you have hotels or rental properties listed on your website. Users can rate and review those.

731
00:47:30.385 --> 00:47:31.345
Maybe you've got,

732
00:47:31.744 --> 00:47:33.765
you know, a a blog of recipes

733
00:47:34.224 --> 00:47:36.065
that users can now rate and review.

734
00:47:36.065 --> 00:47:44.220
So it really just adds a lot more functionality to the website, and it adds a lot more of a communal feel, especially when new visitors are coming to the website.

735
00:47:44.680 --> 00:47:45.180
Seeing

736
00:47:45.559 --> 00:47:47.180
essentially that social proof,

737
00:47:47.559 --> 00:47:48.540
you know, the interactions

738
00:47:49.000 --> 00:47:54.119
from other users on the website. So a lot of great updates, this year.

739
00:47:54.119 --> 00:47:55.500
These were two of my favorites.

740
00:47:56.205 --> 00:47:57.645
Awesome. Thank you for sharing that. Yeah.

741
00:47:57.645 --> 00:48:02.845
The BD help pod, I mean, let's just take a quick look at it together for those of you who may have overlooked it.

742
00:48:02.845 --> 00:48:08.045
It is here in the admin section. If you click on this light bulb here, I'll just clear this up.

743
00:48:08.045 --> 00:48:08.925
And you could say, like,

744
00:48:09.565 --> 00:48:11.665
give me a welcome email,

745
00:48:12.420 --> 00:48:12.920
subject

746
00:48:13.540 --> 00:48:14.119
line ideas,

747
00:48:14.900 --> 00:48:15.780
and it should,

748
00:48:16.339 --> 00:48:19.300
help you with both content, and it's getting better.

749
00:48:19.540 --> 00:48:22.339
It has all the knowledge from our support center and articles.

750
00:48:22.339 --> 00:48:25.380
There are some blind spots, but it seems to be getting better.

751
00:48:25.380 --> 00:48:29.224
And as the AI technology improves, it'll be more reliable as well.

752
00:48:29.224 --> 00:48:33.085
But we can see here, you know, it's giving us, some ideas for,

753
00:48:33.545 --> 00:48:36.744
content on our site, welcome email, subject lines, and things of that nature.

754
00:48:36.744 --> 00:48:42.619
So, if you did overlook it or you didn't see it, there's this light bulb here, and it's great while you're working in the admin.

755
00:48:42.839 --> 00:48:45.180
A great way to kind of ask it questions.

756
00:48:45.720 --> 00:48:49.580
And, again, it knows everything that's available in the, the knowledge base.

757
00:48:49.960 --> 00:48:53.480
But, again, it's it's getting better over time, and it's becoming more reliable.

758
00:48:53.480 --> 00:48:56.305
So thanks for sharing those, David. Super awesome picks.

759
00:48:56.924 --> 00:48:58.384
And we have another

760
00:48:58.684 --> 00:49:00.045
special guest here,

761
00:49:00.365 --> 00:49:01.724
Kate Flannery from,

762
00:49:02.045 --> 00:49:04.944
the office has a message for us here.

763
00:49:05.244 --> 00:49:05.744
It's

764
00:49:06.125 --> 00:49:07.025
me, Kate Flannery,

765
00:49:07.325 --> 00:49:08.944
Meredith in the office. Hey.

766
00:49:10.029 --> 00:49:11.970
Happy holidays. Merry Christmas.

767
00:49:12.910 --> 00:49:13.809
Happy everything.

768
00:49:15.230 --> 00:49:16.369
Happy New Year.

769
00:49:17.390 --> 00:49:19.009
Crotch injuries are the worst.

770
00:49:19.789 --> 00:49:22.130
Is that just me? Anyway, just be careful.

771
00:49:22.750 --> 00:49:24.930
Have a safe New Year. Yeah.

772
00:49:25.325 --> 00:49:25.825
Maybe

773
00:49:26.605 --> 00:49:29.025
don't hurt yourself. Don't do the splits like Andy.

774
00:49:30.205 --> 00:49:31.905
Yeah, BD family.

775
00:49:32.685 --> 00:49:35.985
If you're having a tough day, just sleep in and,

776
00:49:36.765 --> 00:49:38.785
you know, forget the office.

777
00:49:39.180 --> 00:49:40.319
I'm just saying.

778
00:49:40.780 --> 00:49:44.000
You guys, you work so hard on all your projects. So

779
00:49:44.780 --> 00:49:46.480
yeah. May I say,

780
00:49:46.859 --> 00:49:48.240
it's gonna be a great year.

781
00:49:49.260 --> 00:49:50.000
More drinking.

782
00:49:51.020 --> 00:49:52.540
And if you do drink at work, just,

783
00:49:53.275 --> 00:49:54.335
don't get caught.

784
00:49:55.275 --> 00:49:55.775
Yeah.

785
00:49:56.075 --> 00:49:59.855
Don't get hit by your boss's car, and don't get dressed up. It's casual day.

786
00:50:00.875 --> 00:50:01.375
Beatty

787
00:50:01.755 --> 00:50:02.255
family.

788
00:50:02.875 --> 00:50:04.975
Little Christmas tune just for you.

789
00:50:11.290 --> 00:50:13.470
Happy holidays, Beatty family.

790
00:50:15.370 --> 00:50:15.870
Congratulations

791
00:50:16.250 --> 00:50:18.030
on an end of the year on the books.

792
00:50:19.905 --> 00:50:21.445
Alright. You did

793
00:50:22.545 --> 00:50:23.925
it. That's what she said.

794
00:50:25.505 --> 00:50:26.785
Alright. Thank you.

795
00:50:27.185 --> 00:50:31.205
Kate Flannery, Meredith from the office, thank you for the well wishes,

796
00:50:31.585 --> 00:50:35.640
and hope you stay safe out there with your crotch injuries that you've got. Alright.

797
00:50:35.640 --> 00:50:41.640
With that, we'll move on to yet another lifetime website giveaway. You see, we have a 35

798
00:50:41.640 --> 00:50:45.500
in attendance now, so we'll pick a new number here, +1 35.

799
00:50:45.559 --> 00:50:46.940
Let me scroll down,

800
00:50:47.480 --> 00:50:50.380
and we will spin the magic wheel of names.

801
00:50:51.105 --> 00:50:56.565
And we'll call your name out if you are one thirty five on our list here. Here we go with the spin.

802
00:50:57.025 --> 00:51:03.445
Alright. Whoever you are, I hope it's you, and it is number oh, low numbers here.

803
00:51:03.960 --> 00:51:06.460
Five. Let me see. 123.

804
00:51:06.680 --> 00:51:07.660
April Bernard.

805
00:51:08.280 --> 00:51:11.020
April Bernard, feel free to raise your hand.

806
00:51:12.040 --> 00:51:15.660
You are a lucky winner of a lifetime

807
00:51:16.224 --> 00:51:19.744
website plan from Brilliant Directories. I see you there. Yeah. You're back with us, April.

808
00:51:19.744 --> 00:51:20.565
There you are.

809
00:51:20.865 --> 00:51:22.385
I'll unmute your mic. Yeah.

810
00:51:22.385 --> 00:51:26.244
If you want to, you can share, just for a moment how you found Brilliant Directories.

811
00:51:27.105 --> 00:51:29.125
I I was doing a lot of research,

812
00:51:30.330 --> 00:51:32.990
through WordPress and and many other directory

813
00:51:33.450 --> 00:51:36.490
things to look for the best one that I wanted to do for,

814
00:51:37.130 --> 00:51:39.310
my Explore Northeast Texas site.

815
00:51:39.850 --> 00:51:40.250
And,

816
00:51:40.650 --> 00:51:42.510
I came across y'all on accident,

817
00:51:43.075 --> 00:51:46.615
really, because I had never heard of y'all before, and I start really researching.

818
00:51:47.155 --> 00:51:50.135
And y'all have all the functionality that I was looking for

819
00:51:50.515 --> 00:51:55.875
at the time, and y'all keep adding the things that I'm needing as I as I'm going, which is really neat.

820
00:51:55.875 --> 00:51:58.215
But I've been probably with y'all for

821
00:51:58.790 --> 00:52:00.010
about six months,

822
00:52:00.390 --> 00:52:04.570
and I believe it or not, I know this sounds bad. I have not launched this site yet,

823
00:52:04.950 --> 00:52:06.250
because I'm a perfectionist,

824
00:52:06.710 --> 00:52:10.810
and that's one of the things that I'm working on on 02/2024.

825
00:52:11.085 --> 00:52:13.025
I'm a do a Zig Ziglar event.

826
00:52:13.724 --> 00:52:14.785
Some of their coaches

827
00:52:15.325 --> 00:52:17.425
will be here, and I will be, launching

828
00:52:18.205 --> 00:52:22.705
my platform at the event. So February 1, I will be launching everything.

829
00:52:23.100 --> 00:52:28.720
So That is that is fantastic news. Thank you so much for for sharing that with us.

830
00:52:29.260 --> 00:52:32.000
I think the event is gonna be very successful.

831
00:52:32.780 --> 00:52:42.105
I'm sure the community is going to love having a resource like yours, and it sounds like you are, an expert in that area, and it's gonna come together very well.

832
00:52:42.105 --> 00:52:46.424
So join us in a future webinar. Give us an update on where you're at after your launch.

833
00:52:46.424 --> 00:52:48.744
And, of course, if you have questions or need,

834
00:52:49.065 --> 00:52:54.680
assistance or community support, the BD family's got your back. So, we'll keep your name handy.

835
00:52:54.680 --> 00:53:00.140
We'll reach out after the webinar and, give you access to your lifetime website plan.

836
00:53:00.200 --> 00:53:04.815
Maybe you'll target a sister city or town, with a similar concept as you grow.

837
00:53:05.295 --> 00:53:09.714
Alright. And we have the one and only, Dennis Tenerino here,

838
00:53:10.015 --> 00:53:14.015
customer success director at Brilliant Directories. Let me find him here.

839
00:53:14.015 --> 00:53:18.275
You can share your top picks for 2023.

840
00:53:18.630 --> 00:53:23.529
There you are, Dennis. I'm gonna unmute your microphone here. You might be self muted on your end.

841
00:53:23.910 --> 00:53:27.450
Hey. What's up, Jason? And what's up, BD family and community?

842
00:53:27.829 --> 00:53:29.269
It's an honor to be here.

843
00:53:29.670 --> 00:53:30.170
Wow.

844
00:53:30.549 --> 00:53:34.329
The special guest today. How about Kate and and John? There's some awesome people.

845
00:53:34.395 --> 00:53:39.455
I heard about some other people that dropped by to give us a shout out, and I'm looking forward to those as well.

846
00:53:39.755 --> 00:53:45.055
I wish sometimes that I could be in the audience myself as a customer because of all these awesome giveaways,

847
00:53:45.515 --> 00:53:47.035
but it's awesome to be here.

848
00:53:47.035 --> 00:53:50.255
Super exciting, and you guys have some amazing updates you've been sharing.

849
00:53:50.680 --> 00:53:53.180
Great work on everything today, David and Jason and the team.

850
00:53:53.960 --> 00:53:58.600
Myself, there's so many updates to share from BD over 2023

851
00:53:58.600 --> 00:53:59.640
in in many years.

852
00:53:59.640 --> 00:54:09.734
It is definitely hard just to narrow down on two, but I can say that these two that I picked that came up here today are two that I've heard over the years that BD finally

853
00:54:10.115 --> 00:54:12.855
got done and we executed them really well.

854
00:54:13.075 --> 00:54:16.295
Now number one would be Spanish, French, and German translations.

855
00:54:16.900 --> 00:54:19.800
It's been quite amazing that now the software,

856
00:54:20.100 --> 00:54:31.395
we have the ability for you to select these different text labels and the translations available right in the back end so your site can start in that language and then you can do any additional edits and building out from there.

857
00:54:31.475 --> 00:54:35.795
People requested that for years and BD has gone above and beyond to deliver that.

858
00:54:35.795 --> 00:54:37.155
So super excited for that.

859
00:54:37.155 --> 00:54:48.270
If you, you know, what a lot of people are doing too is they'll launch a site in in one language, they'll do a second one in another language, and I've seen that's how people are really pairing it together and linking those linking those sites,

860
00:54:48.970 --> 00:54:55.930
to their to their community to make it more exciting for people and feel like they're not missing out on anybody for that one set specific language.

861
00:54:55.930 --> 00:55:01.185
And, keep in mind too, it's versatile. You can go back in one to the other if you chose to do that.

862
00:55:01.185 --> 00:55:03.505
So it's pretty cool that we have that. I really like it.

863
00:55:03.505 --> 00:55:09.445
We can reach a bigger audience and and make sure that no one feels left out there with those additional languages that we have.

864
00:55:09.905 --> 00:55:10.724
Number two,

865
00:55:11.369 --> 00:55:13.950
search subscriptions and seeing cumulative revenue.

866
00:55:14.250 --> 00:55:23.769
I think this is really awesome because the the more you know about where your finances are and where you're gonna be, and and taking that data and using it to do either, you know, for,

867
00:55:24.410 --> 00:55:33.914
let's say, like numbers for the next year, You wanna see how much you've made, where well, how you're you're tracking that data, where your customers are going, where they've been, what subscriptions

868
00:55:34.295 --> 00:55:36.395
have either gone past due, or

869
00:55:36.775 --> 00:55:40.850
who you can look out to look look through to upgrade. You have that ability now.

870
00:55:40.850 --> 00:55:51.810
If you haven't done that, when you once you have some data in there or, you know, test it out, you'll be able to see and track where you're at with that and then make those lists and those those tracking of the the revenue coming up.

871
00:55:51.810 --> 00:55:54.950
So these two are definitely my two top favorites. I think,

872
00:55:55.515 --> 00:56:00.155
there's gonna be so many more updates for 2024, and I can't wait to see what those are gonna be.

873
00:56:00.155 --> 00:56:03.434
And, also, I'm enjoying the this webinar as well. It's an honor to be here.

874
00:56:03.434 --> 00:56:04.815
Thank you so much, you guys.

875
00:56:05.194 --> 00:56:08.714
Alright, Dennis. Thank you so much. The the translations were huge.

876
00:56:08.714 --> 00:56:11.080
It was a little bit of of of extra,

877
00:56:11.940 --> 00:56:13.960
work and attention to those. So we did,

878
00:56:14.740 --> 00:56:19.480
target, like, the some of the more popular languages we're seeing from from our user base. But,

879
00:56:19.780 --> 00:56:20.920
certainly in the future,

880
00:56:21.220 --> 00:56:24.135
based on popularity and requests and things like that, we'll add,

881
00:56:24.535 --> 00:56:29.255
more, instant translation options there. So, Dennis, thanks for, joining the webinar.

882
00:56:29.255 --> 00:56:31.755
Always great to have you with us here. Thank you.

883
00:56:32.135 --> 00:56:36.475
Alright. Good stuff there. Thanks for sharing those updates. And we have yet another

884
00:56:37.150 --> 00:56:39.810
celebrity guest here in the BD webinar.

885
00:56:40.350 --> 00:56:42.690
Let's get this started. Cedric, the entertainer,

886
00:56:43.390 --> 00:56:47.650
has got some words of wisdom for us here. Let me get it queued up for us.

887
00:56:48.030 --> 00:56:49.330
Well, well, well,

888
00:56:50.405 --> 00:56:51.785
as families do,

889
00:56:52.244 --> 00:56:54.585
the BD family has done it again.

890
00:56:55.285 --> 00:56:59.305
You guys have put another great year in the books as a family,

891
00:56:59.925 --> 00:57:03.465
celebrating each other, helping each other become stronger and more dynamic,

892
00:57:04.520 --> 00:57:05.820
just diverse of

893
00:57:06.240 --> 00:57:06.740
of

894
00:57:07.160 --> 00:57:08.220
of many, many

895
00:57:08.599 --> 00:57:10.619
areas and fields of success

896
00:57:11.240 --> 00:57:14.300
throughout this life. So let's continue to do that

897
00:57:15.080 --> 00:57:16.300
and go forward.

898
00:57:16.680 --> 00:57:17.500
Be amazing.

899
00:57:18.040 --> 00:57:19.500
Be the family.

900
00:57:20.735 --> 00:57:21.715
Let's be great.

901
00:57:22.255 --> 00:57:25.235
Let's be even more dynamic in 2024

902
00:57:25.695 --> 00:57:28.995
and celebrate each other and let each other know that's what family

903
00:57:29.455 --> 00:57:30.515
is all about.

904
00:57:31.215 --> 00:57:34.319
It's a family affair, ain't it? Alright then.

905
00:57:34.859 --> 00:57:35.920
Let's do it.

906
00:57:36.460 --> 00:57:37.359
Alright, y'all.

907
00:57:37.740 --> 00:57:43.020
Holler. What a blessing, man. Y'all stay strong. Alright? For the show. Happy 2024.

908
00:57:43.020 --> 00:57:46.800
Happy New Year. Happy holiday season to the BD family. Alright?

909
00:57:47.465 --> 00:57:48.845
Alright, John. Uh-huh.

910
00:57:50.025 --> 00:57:54.765
Alright, Cedric. Thank you so much. Second year in a row that, Cedric sent us some warm,

911
00:57:55.225 --> 00:57:57.965
wishes there, and let's keep things moving along.

912
00:57:58.665 --> 00:58:01.580
Just a little bit of what's coming up for the 2024

913
00:58:01.580 --> 00:58:05.040
BD road map. This is just a a three sixty degree

914
00:58:05.500 --> 00:58:08.720
view zooming out of some things that we're looking forward to.

915
00:58:09.260 --> 00:58:13.840
Making the admin area just a bit more intuitive. We know that it's feature rich,

916
00:58:14.145 --> 00:58:16.885
but we wanna make some of the workflows a bit more,

917
00:58:17.345 --> 00:58:21.845
seamless, more intuitive. So how you match leads, scheduling newsletters,

918
00:58:22.465 --> 00:58:27.825
even designing web pages, for your site, and as well as a faster admin.

919
00:58:27.825 --> 00:58:33.190
It'll just make the experience of working on your site a little bit more easier, more enjoyable,

920
00:58:33.810 --> 00:58:35.190
and hopefully removing,

921
00:58:35.890 --> 00:58:36.710
any roadblocks,

922
00:58:37.410 --> 00:58:39.990
that you're that you currently have working in there.

923
00:58:40.610 --> 00:58:41.110
Also,

924
00:58:41.525 --> 00:58:45.865
you know, as Matt mentioned earlier, with the the custom webhook selection, data portability,

925
00:58:46.805 --> 00:58:50.905
was a big thing for 2023, and we're gonna continue to focus on that.

926
00:58:51.285 --> 00:58:55.210
But also being able to preview and revert the changes of your site.

927
00:58:55.210 --> 00:58:59.450
Right now, kinda you you save your changes, and then you go look at your site and see,

928
00:58:59.850 --> 00:59:00.830
how things look.

929
00:59:01.130 --> 00:59:06.830
We're gonna try to find ways on how to create more previews and also the ability to revert or undo,

930
00:59:07.515 --> 00:59:10.815
changes with regards to sidebars, form, web pages,

931
00:59:11.194 --> 00:59:13.855
and things where those would make sense to have.

932
00:59:14.474 --> 00:59:17.434
And, also, you know, as as Dennis selected with the,

933
00:59:17.835 --> 00:59:21.055
when we introduced the search subscriptions page in the admin,

934
00:59:21.579 --> 00:59:24.880
it really gave you a look at not just your day to day revenue,

935
00:59:25.339 --> 00:59:29.920
but cumulative revenue based on certain subscription plans, time frames, and whatnot.

936
00:59:29.980 --> 00:59:34.079
So we're gonna kinda drill down and see what types of reporting charts and graphs,

937
00:59:34.425 --> 00:59:37.165
we can provide more to you guys at your fingertips.

938
00:59:37.545 --> 00:59:40.185
That would probably come a little bit later in 2024

939
00:59:40.185 --> 00:59:41.965
after we show up a few more updates.

940
00:59:42.425 --> 00:59:44.845
But, hopefully, by the end of 2024,

941
00:59:45.065 --> 00:59:49.165
we hopefully will have some reporting and charts and graphs to give you a visual,

942
00:59:49.720 --> 00:59:51.020
guide as to how,

943
00:59:51.480 --> 00:59:53.020
your community is growing.

944
00:59:53.560 --> 00:59:55.660
And then here, as we mentioned, data portability,

945
00:59:56.120 --> 01:00:01.420
you know, the ability to populate your sites with more content from third party sources more quickly,

946
01:00:01.880 --> 01:00:03.740
sync up, to add members,

947
01:00:04.404 --> 01:00:09.545
from external sources as well, and just more integrations and use cases and tutorial

948
01:00:10.085 --> 01:00:11.384
tutorial videos as well.

949
01:00:11.845 --> 01:00:14.085
And as always, with 25,000

950
01:00:14.085 --> 01:00:19.464
support tickets, we're seeing things for the first time sometimes, and these webinars are super helpful as well.

951
01:00:19.640 --> 01:00:22.860
So we're gonna continue to push new features and new updates.

952
01:00:23.080 --> 01:00:26.760
It's a labor of love for us, and we're deeply passionate about it.

953
01:00:26.760 --> 01:00:29.020
So, we're gonna focus on, you know,

954
01:00:29.320 --> 01:00:32.300
quality of life features, speed, security, stability,

955
01:00:32.705 --> 01:00:36.545
and trying to give you the best features to help you run and grow your community.

956
01:00:36.545 --> 01:00:38.465
So thank you guys for all your suggestions.

957
01:00:38.465 --> 01:00:46.245
It really is a huge help, and we'll just continue to push, more features out there and give you more value for your brilliant directories websites.

958
01:00:46.980 --> 01:00:48.020
And I think last,

959
01:00:48.420 --> 01:00:51.880
no. Yeah. We have last but not least, one more special message.

960
01:00:52.180 --> 01:00:55.960
This is Colette Smith. She's the first African American female coach,

961
01:00:56.580 --> 01:00:59.080
of the NFL, and she has a special,

962
01:00:59.785 --> 01:01:02.925
message of inspiration for us here at Brilliant Directories.

963
01:01:03.305 --> 01:01:07.005
So let's take a second and see what Colette wants to share with us here.

964
01:01:07.225 --> 01:01:13.485
To the incredible Beatty family, coach Colette d Smith here wishing you all the most joyous holidays

965
01:01:13.990 --> 01:01:14.810
and an extraordinary

966
01:01:15.350 --> 01:01:16.170
new year ahead.

967
01:01:16.950 --> 01:01:21.050
Remember, as you embark on your journey in 2024,

968
01:01:21.510 --> 01:01:24.410
know that old locks don't open new doors.

969
01:01:24.870 --> 01:01:26.775
So leave with your hearts

970
01:01:27.895 --> 01:01:28.395
always.

971
01:01:28.775 --> 01:01:31.434
Embrace every opportunity to spread positivity,

972
01:01:32.295 --> 01:01:33.595
kindness, and love,

973
01:01:33.895 --> 01:01:36.954
and be the very best versions of yourselves.

974
01:01:37.815 --> 01:01:41.030
Your energy and good vibes are simply infectious and

975
01:01:41.650 --> 01:01:45.750
can light up the world around you. Here's to an amazing new year ahead.

976
01:01:46.130 --> 01:01:47.190
So stay awesome

977
01:01:47.490 --> 01:01:48.150
and continue

978
01:01:48.610 --> 01:01:49.830
shining your bright lights.

979
01:01:51.810 --> 01:01:53.590
It's love that always wins.

980
01:01:54.530 --> 01:01:56.310
Happy holidays, BD family.

981
01:01:59.695 --> 01:02:01.235
Awesome. Super inspirational,

982
01:02:01.695 --> 01:02:04.995
super motivational. Thank you, Colette, for those kind words.

983
01:02:05.615 --> 01:02:07.155
And I think with that,

984
01:02:07.455 --> 01:02:12.000
David, why don't you you you picked out this quote here, and I think it's super helpful here. Yeah.

985
01:02:12.000 --> 01:02:15.460
You know, last year, we gave a quote as well during this end of the year webinar.

986
01:02:15.600 --> 01:02:20.260
So here we have remember how far you've come, not just how far you have to go.

987
01:02:20.320 --> 01:02:24.640
You aren't where you wanna be, but neither are you where you used to be by Rick Warren.

988
01:02:24.640 --> 01:02:25.765
So great quote.

989
01:02:25.765 --> 01:02:30.345
I think just, always keeping in mind no matter what our goals are, no matter how far,

990
01:02:30.805 --> 01:02:34.565
down the road we think we still have to go, we've still made a lot of progress.

991
01:02:34.565 --> 01:02:42.490
It's important to keep that in mind and see how just how far we have come, and keep that in mind and and keep that, momentum going in the future.

992
01:02:42.870 --> 01:02:50.970
And, you know, Matt and I, when we started I mean, the original conception date of all this is is a little vague, but it goes back, you know, 02/2009

993
01:02:51.145 --> 01:02:52.345
or 02/2012,

994
01:02:52.345 --> 01:02:54.445
somewhere in there when when all this was brewing.

995
01:02:54.745 --> 01:02:59.805
To this day, we still have a little inside joke. We we say to each other, almost there.

996
01:02:59.865 --> 01:03:00.765
Almost there.

997
01:03:01.065 --> 01:03:03.565
We don't know how far almost there is, but

998
01:03:03.869 --> 01:03:05.390
we're always almost there.

999
01:03:05.390 --> 01:03:09.970
So, yeah, it is important to see not only where you're going, but how far you've come.

1000
01:03:10.349 --> 01:03:15.490
And, you know, everyone on here is on their own journey. Some of us are beginners. Some of us are,

1001
01:03:16.029 --> 01:03:18.750
seasoned experts, and we're and we're moving more rapidly.

1002
01:03:18.750 --> 01:03:25.855
But we're here to support each other and, just know that the fact that you're just doing something says a lot about you.

1003
01:03:25.855 --> 01:03:28.655
Rather than just thinking about it, you're actually doing it.

1004
01:03:28.655 --> 01:03:33.795
So pat yourself on the back, and, you know, this is gonna be a great 2024 for everyone.

1005
01:03:34.130 --> 01:03:37.450
And with that, we do have another lifetime website giveaway.

1006
01:03:37.450 --> 01:03:40.550
I see the attendees are at one thirty six that count.

1007
01:03:40.930 --> 01:03:43.330
So let me copy a 36

1008
01:03:43.330 --> 01:03:44.390
numbers from here,

1009
01:03:44.930 --> 01:03:48.470
and we will put it in the wheel of names here.

1010
01:03:48.845 --> 01:03:50.625
And let's give it a spin.

1011
01:03:51.325 --> 01:03:56.385
Alright. Number [CVV_1] Give us a second here to find out who seventy one is.

1012
01:03:57.085 --> 01:03:58.464
We have a Raquel

1013
01:03:58.845 --> 01:04:00.704
Osborne. Raquel Osborne,

1014
01:04:01.244 --> 01:04:04.210
if you want to raise your hand here. That's okay.

1015
01:04:04.210 --> 01:04:08.870
Raquel, we'll keep your name noted with us, and we'll reach out after the webinar. Congratulations

1016
01:04:09.490 --> 01:04:10.950
on winning a lifetime

1017
01:04:11.570 --> 01:04:14.550
website plan. We hope you can put that to some good news.

1018
01:04:15.010 --> 01:04:18.790
And, yes, we have a little bit of a shout out here to

1019
01:04:19.235 --> 01:04:21.575
some brilliant directories community members,

1020
01:04:22.035 --> 01:04:23.815
notably in the Facebook group,

1021
01:04:24.275 --> 01:04:25.335
and in the webinars.

1022
01:04:25.395 --> 01:04:30.135
You guys have been, participating so much and super helpful helping other BDEers.

1023
01:04:30.675 --> 01:04:33.920
A shout out to Brian b from, his bar and club's website.

1024
01:04:33.920 --> 01:04:37.780
Always in the webinars, always with good questions and feature suggestions.

1025
01:04:38.480 --> 01:04:39.380
Also, Karen,

1026
01:04:39.760 --> 01:04:42.980
she is a partner in the the BD marketplace.

1027
01:04:44.240 --> 01:04:46.160
She's an expert at marketing.

1028
01:04:46.525 --> 01:04:53.825
And if you're looking to grow your site, definitely recommend her, but she's always out there providing helpful tips and, suggestions for marketing,

1029
01:04:54.285 --> 01:04:56.065
your directory and membership websites.

1030
01:04:56.765 --> 01:04:59.585
Also, Teresa b, also in the webinars,

1031
01:04:59.990 --> 01:05:01.990
huge shout out to you. Also good questions.

1032
01:05:01.990 --> 01:05:08.970
You've shared your website with us a few times, and we're slowly tracking the growth of your, notary website and your community.

1033
01:05:09.109 --> 01:05:14.410
So we just wanna say thank you for contributing there and also asking some good questions in the Facebook group.

1034
01:05:14.664 --> 01:05:17.964
And, also, last but not least for the top community contributors,

1035
01:05:18.345 --> 01:05:19.325
Luis Alvarado.

1036
01:05:20.345 --> 01:05:26.204
He used to be part of the BD team, and he started the developer club. He is one of the top,

1037
01:05:26.664 --> 01:05:27.164
marketplace

1038
01:05:27.464 --> 01:05:30.829
partners. And what's special about Luis is not only,

1039
01:05:31.290 --> 01:05:36.670
you know, it seems that time doesn't exist with him. He's he's willing to give a % of himself,

1040
01:05:37.130 --> 01:05:40.809
when he's helping users grow their sites or customize their websites.

1041
01:05:40.809 --> 01:05:44.835
He's an expert coder, but he makes these amazing YouTube videos,

1042
01:05:45.295 --> 01:05:50.835
and he narrates very well. He goes step by step, and he explains things wonderfully.

1043
01:05:51.134 --> 01:05:54.755
He has a great YouTube channel, and you can also find him in the BD marketplace.

1044
01:05:54.815 --> 01:05:58.020
So huge shout out to Luis Alvarado. Thank you so much.

1045
01:05:58.340 --> 01:06:05.240
And then last, well, I said last but not least, but we wanted to give a special award to the Facebook community MVP.

1046
01:06:05.460 --> 01:06:08.520
You know, I'm in there myself answering questions, trying to,

1047
01:06:09.060 --> 01:06:11.795
provide a helping hand. But Mark Mark Hodgkins,

1048
01:06:12.575 --> 01:06:14.035
I think he's out in The UK.

1049
01:06:14.734 --> 01:06:15.855
He's always in there.

1050
01:06:15.855 --> 01:06:21.234
And if someone asks a question, Mark sometimes beats me to it, and we kinda laugh about it in the comments.

1051
01:06:21.455 --> 01:06:26.410
So, Mark, huge shout out to you. Thank thank you for being such an integral part of that,

1052
01:06:26.869 --> 01:06:28.890
Facebook group and the BD community.

1053
01:06:29.190 --> 01:06:35.670
So just wanted to give some noteworthy shout outs to you guys here, and we'll announce you guys in the Facebook group as well.

1054
01:06:35.670 --> 01:06:37.450
So thank you so much.

1055
01:06:37.994 --> 01:06:43.615
And we have yet another lifetime website giveaway. We're still at one thirty six here.

1056
01:06:43.994 --> 01:06:47.934
So let me remove 71. We can go ahead and give this another spin,

1057
01:06:48.474 --> 01:06:51.055
and we will see who it's going to be.

1058
01:06:51.510 --> 01:06:56.570
I hope it's you. We still have a lot of names here with us in the webinar.

1059
01:06:57.270 --> 01:06:59.770
Number 59, it seems. Okay.

1060
01:07:00.230 --> 01:07:01.930
Give us a quick second here.

1061
01:07:02.470 --> 01:07:02.970
Natasha

1062
01:07:03.510 --> 01:07:05.125
Heard. If you're with us, Natasha,

1063
01:07:05.505 --> 01:07:11.125
feel free to raise your hand there. Alright. Natasha, we will we'll note you on the,

1064
01:07:11.984 --> 01:07:16.565
on our list, and we'll reach out after the webinar and make sure you get your lifetime website.

1065
01:07:17.160 --> 01:07:21.339
And, oh, we did have one more special guest, Kenny g.

1066
01:07:22.359 --> 01:07:25.740
I think Grammy award winner Kenny g. He's got some words,

1067
01:07:26.200 --> 01:07:31.579
for the BD family here. Let's pass it over to Kenny g and see what he's got for us here.

1068
01:07:31.994 --> 01:07:35.134
With a shout out to the BD family, happy New Year

1069
01:07:35.595 --> 01:07:40.734
and a joyous holiday season to all of you. Remember, working from the heart leads to greatness.

1070
01:07:41.035 --> 01:07:45.454
Keep up your vibrant and positive vibes. You're doing great.

1071
01:07:46.010 --> 01:07:49.069
Twenty twenty four is gonna be a fantastic year. And

1072
01:07:49.450 --> 01:07:52.670
let me add a little saxophone love to this wish.

1073
01:08:11.385 --> 01:08:13.484
Alright, guys. All my very best.

1074
01:08:14.270 --> 01:08:18.830
Alright, Kenny. Thank you so much. Always a class act, that guy. Thank you, Kenny g,

1075
01:08:19.469 --> 01:08:24.989
for the warm wishes and also that little tune. He's very good at what he does. Alright.

1076
01:08:24.989 --> 01:08:27.390
And with that said, guys, it is time.

1077
01:08:27.390 --> 01:08:30.245
If you wanna ask any questions, we do have a little bit of time. Time.

1078
01:08:30.245 --> 01:08:34.585
If you wanna just make a last comment here, I will lower everyone's hands.

1079
01:08:35.045 --> 01:08:40.104
And if you want to raise your hand, please feel free to do so. We can call on you,

1080
01:08:40.484 --> 01:08:45.060
and we can take a few more, questions or comments here. Let's see who's got their hands up.

1081
01:08:45.300 --> 01:08:47.479
Alan, let me unmute your microphone, Alan.

1082
01:08:47.939 --> 01:08:49.160
Alright. How are you doing?

1083
01:08:49.540 --> 01:08:54.740
Really get really getting scripts for the system in the last month and exploring the functionality and putting it all to good use.

1084
01:08:55.060 --> 01:08:56.340
There's a couple of things that I came across.

1085
01:08:56.340 --> 01:08:59.295
I don't know if they're feature quest or maybe in the pipeline for later on.

1086
01:08:59.295 --> 01:09:02.114
I just wanted to ask about them now if possible. Please.

1087
01:09:02.814 --> 01:09:10.035
So on our pricing structure and and and membership plans, we obviously are trying to keep it simple and straightforward for people to join.

1088
01:09:10.415 --> 01:09:13.395
And what we were looking at was an enterprise plan where

1089
01:09:13.810 --> 01:09:17.350
the pricing isn't necessarily listed on the site, but spoke to the user.

1090
01:09:17.729 --> 01:09:22.949
But wondered if it's possible where you can restrict or limit the number of posts and subaccounts,

1091
01:09:24.370 --> 01:09:27.350
if there's plans for that functionality to be

1092
01:09:27.715 --> 01:09:29.175
able to be updated

1093
01:09:29.635 --> 01:09:34.535
at a member level the same way as the locations is within the edit status,

1094
01:09:35.475 --> 01:09:36.455
tab of a member.

1095
01:09:36.755 --> 01:09:44.880
So rather than creating individual membership plans, if this one's got five sub accounts, this one's got 10, or this one was 20, it's like a enterprise plan, and we can just adjust

1096
01:09:46.059 --> 01:09:47.439
the post or sub account

1097
01:09:47.899 --> 01:09:51.040
minutes within the member's edit status page,

1098
01:09:51.500 --> 01:09:52.719
like you can with locations.

1099
01:09:53.020 --> 01:09:54.079
Does that make sense?

1100
01:09:54.780 --> 01:09:56.400
Yes. Yes. It does.

1101
01:09:57.835 --> 01:10:01.535
Let me just, check that out real quick. So currently, when you're,

1102
01:10:02.715 --> 01:10:05.375
granting a membership plan to have subaccounts,

1103
01:10:05.755 --> 01:10:07.035
is it just an on off?

1104
01:10:07.035 --> 01:10:14.430
I I think there is a On off, and you can set a limit as well the same way as you can with, like, free post and billable post on the top right there.

1105
01:10:14.430 --> 01:10:19.330
So you can set that by membership plan level. But if it was possible to do that

1106
01:10:19.870 --> 01:10:23.550
by a individual member level, so if they're on enterprise, we can then just

1107
01:10:24.430 --> 01:10:28.415
or or in any way. Yeah. Yeah. Yeah. We that actually is a good suggestion.

1108
01:10:28.415 --> 01:10:35.375
We've been doing that more and more of having the membership plan settings, but also having an overriding setting in the quick edit pop up.

1109
01:10:35.375 --> 01:10:39.055
Yes. So there's a few there's a few different options for that currently in the edit status.

1110
01:10:39.055 --> 01:10:42.950
You can change the number of locations, and you can turn on chat GBT,

1111
01:10:43.330 --> 01:10:45.430
and you can turn on the,

1112
01:10:46.530 --> 01:10:51.830
stock libraries and things on an individual member basis rather than us create multiple plans that are

1113
01:10:52.290 --> 01:10:53.190
in in theory replicated,

1114
01:10:53.730 --> 01:10:54.790
but just the pricing.

1115
01:10:56.345 --> 01:10:57.085
I'm gonna

1116
01:10:57.385 --> 01:10:59.725
do. Yeah. Yeah. I think it'd be really good as, like, an enterprise

1117
01:11:00.185 --> 01:11:03.565
plan as opposed to, like, you know, bronze, silver, gold and enterprise and all things.

1118
01:11:04.265 --> 01:11:07.865
Understood. Thank you for that. Yeah. I will pass it on to the team. Thank you for that suggestion.

1119
01:11:07.865 --> 01:11:10.285
Yeah. One other's worth. I can squeeze in.

1120
01:11:10.665 --> 01:11:12.670
Sure. Sure. Go ahead. On the,

1121
01:11:13.530 --> 01:11:14.750
side by side pricing,

1122
01:11:15.530 --> 01:11:19.710
obviously, you can put in month there's a lot of options for, obviously, monthly pricing and,

1123
01:11:20.570 --> 01:11:22.110
annual pricing. Is

1124
01:11:22.490 --> 01:11:26.910
is there a way of updating the widgets so that it works in a similar way to,

1125
01:11:27.805 --> 01:11:31.265
drop forms pricing or Fireflies price where you can just push,

1126
01:11:31.645 --> 01:11:40.305
monthly, like, annual, and it switches the tables around to show the annual savings or the monthly savings and difference in costs rather than duplicating a page.

1127
01:11:40.670 --> 01:11:43.730
Got it. So that one that that's a good question for ChatGPT,

1128
01:11:44.989 --> 01:11:45.489
because

1129
01:11:45.790 --> 01:11:48.449
it just requires what's what's called a little bit of jQuery.

1130
01:11:49.150 --> 01:11:52.590
And what it can do is create a we don't have anything default.

1131
01:11:52.590 --> 01:12:03.705
But if you ask in the Facebook group, I might be able to provide you, like, a small snippet of code that can help you accomplish that switch if someone's toggling between monthly and annual to see the prices change.

1132
01:12:03.845 --> 01:12:05.365
Yeah. So I'd be yes.

1133
01:12:05.365 --> 01:12:10.190
Where you've got, like, the the the listing of the different features that you can create and the, I think, is the the,

1134
01:12:11.290 --> 01:12:15.230
the price widget, isn't it, where the the menu the price menu. Right. So I've got yeah.

1135
01:12:15.930 --> 01:12:16.430
Cool.

1136
01:12:17.130 --> 01:12:17.370
Yeah.

1137
01:12:17.370 --> 01:12:24.830
If you ask that in the Facebook group, I could probably create a short one minute video and kinda guide you on how you can accomplish it accomplish that.

1138
01:12:25.165 --> 01:12:28.065
Brilliant. Amazing. Thanks so much. Happy New Year to you, Jonas.

1139
01:12:28.445 --> 01:12:30.864
Likewise. Thank you for the questions and the suggestion.

1140
01:12:31.405 --> 01:12:32.385
Good stuff there.

1141
01:12:32.844 --> 01:12:36.945
Alright. We see some, other hands up here. Let me see if I can get to,

1142
01:12:37.810 --> 01:12:38.310
Horatio.

1143
01:12:38.850 --> 01:12:41.190
Let me unmute your microphone. Hey. Hi.

1144
01:12:41.650 --> 01:12:45.270
So I got a question. Same on the same thing about the side by side pricing.

1145
01:12:45.730 --> 01:12:48.469
On on my side, of course, I have the

1146
01:12:49.010 --> 01:12:49.330
the,

1147
01:12:50.050 --> 01:12:51.030
membership levels,

1148
01:12:51.465 --> 01:12:54.925
and I kinda describe what the what the features are.

1149
01:12:54.985 --> 01:13:02.125
But I wanted to include something where I don't know if it's possible if if there's I guess you you guys already discussed it, where

1150
01:13:02.505 --> 01:13:03.405
they can actually,

1151
01:13:06.340 --> 01:13:13.220
click on it and read, like, a little snippet about it instead of actually clicking on it and going to another page and reading about it.

1152
01:13:13.220 --> 01:13:15.140
I don't know if that makes sense. Yeah. Yeah.

1153
01:13:15.140 --> 01:13:19.320
I have a post here in the so you wanna what you wanna do is add what's called a tooltip.

1154
01:13:19.635 --> 01:13:22.855
So, like, if you hover over a question mark or the text itself,

1155
01:13:23.235 --> 01:13:24.614
it expands additional,

1156
01:13:25.155 --> 01:13:27.875
text. Yes. Let me see if I can find

1157
01:13:28.594 --> 01:13:33.255
someone asked the question here, and I and I and I respond. I'm just doing a quick search here.

1158
01:13:34.750 --> 01:13:36.450
Let me see. That's a showcase.

1159
01:13:37.390 --> 01:13:41.010
It is somewhere here in the group, and I think we did make a short video

1160
01:13:41.550 --> 01:13:42.210
on it.

1161
01:13:43.470 --> 01:13:48.225
Do me a favor. Ask it again because it's gonna might just take me a quick second here.

1162
01:13:48.225 --> 01:13:49.685
Search the group for tooltip

1163
01:13:50.305 --> 01:13:53.445
and also ask ask it again in the Facebook group,

1164
01:13:53.985 --> 01:13:58.545
and then we can kind of revisit it, and I can share the link to that post or that video.

1165
01:13:58.545 --> 01:14:02.860
But, yeah, there is a really easy method to add what's called a tooltip.

1166
01:14:03.400 --> 01:14:10.040
So as you're listing your features, people can hover over it and read more detail just by hovering their mouse over it.

1167
01:14:10.040 --> 01:14:10.860
Yes. Exactly.

1168
01:14:11.400 --> 01:14:12.460
Yeah. I'm with you.

1169
01:14:13.185 --> 01:14:17.285
Yeah. Here. Let me my math tool tips, it might be here, my answer.

1170
01:14:18.625 --> 01:14:22.225
It was like a super easy way to do it too. So, yeah, do me a favor.

1171
01:14:22.225 --> 01:14:26.545
There there are some different people asking historically. Like, this is from 2022.

1172
01:14:26.545 --> 01:14:32.510
But go ahead and ask it in there, and I'll find the correct or the best answer that I had for that, and I'll and I'll reshare it with you.

1173
01:14:32.510 --> 01:14:36.910
Okay. Thank you so much. You're welcome. Yeah. Good stuff there. Your tool tip's super helpful.

1174
01:14:36.910 --> 01:14:43.875
Just kinda elaborate on maybe you're you're highlighting a feature with one or two words, and then you wanna write a whole sentence about it.

1175
01:14:43.895 --> 01:14:47.435
Alright. Let's see. We have Catherine here. Let me unmute you, Catherine.

1176
01:14:47.975 --> 01:14:48.475
Okay.

1177
01:14:49.175 --> 01:14:51.835
Holly, thank you. This is a big ask, but,

1178
01:14:52.375 --> 01:14:55.470
do you think it will ever be possible for you to,

1179
01:14:56.190 --> 01:14:58.450
have it so that members can,

1180
01:14:59.710 --> 01:15:01.970
basically set up a cart inside

1181
01:15:02.590 --> 01:15:03.890
of the website?

1182
01:15:04.670 --> 01:15:11.744
So maybe even if it's just strictly, you know, PayPal or something like that instead of all expanded out to all different types of payments,

1183
01:15:12.045 --> 01:15:13.985
even if it's just something like that.

1184
01:15:15.244 --> 01:15:18.304
And then would they be selling their own products on your website?

1185
01:15:18.925 --> 01:15:19.425
Yes.

1186
01:15:19.804 --> 01:15:21.425
So we've heard that a lot.

1187
01:15:22.430 --> 01:15:23.170
We've been

1188
01:15:23.630 --> 01:15:24.690
we've been reluctant

1189
01:15:25.390 --> 01:15:28.130
to move in that direction just yet.

1190
01:15:28.670 --> 01:15:31.410
Technically, that becomes like a multi vendor marketplace

1191
01:15:31.790 --> 01:15:32.290
solution,

1192
01:15:34.270 --> 01:15:37.490
because it because then you become like an Etsy almost where

1193
01:15:37.935 --> 01:15:42.275
there's there's some more complexities such as handling refunds and disputes,

1194
01:15:43.614 --> 01:15:46.594
fraud on both sides of the marketplace there.

1195
01:15:46.895 --> 01:15:49.635
Mhmm. So my short answer would be

1196
01:15:49.935 --> 01:15:53.155
not necessarily that we're gonna go in that direction just yet.

1197
01:15:53.719 --> 01:15:57.659
Our our kind of our our workaround for that is have members

1198
01:15:58.040 --> 01:16:01.980
list products with links to external links where people can make those purchases,

1199
01:16:02.600 --> 01:16:08.860
or the website owner kind of lists selectively lists things using the download digital products,

1200
01:16:09.695 --> 01:16:10.195
tool.

1201
01:16:11.615 --> 01:16:20.175
And then you can reconcile which members are responsible for which products, and and you pay them out maybe monthly, like an affiliate program at that point.

1202
01:16:20.175 --> 01:16:21.955
That's not impossible to do.

1203
01:16:22.290 --> 01:16:25.670
So that those are kind of the the short workarounds.

1204
01:16:25.889 --> 01:16:28.790
Now that we're talking about it, you might want to

1205
01:16:29.409 --> 01:16:31.670
try giving, like, a a trusted member,

1206
01:16:32.290 --> 01:16:36.790
access to post digital products, which would be the products they're selling, and then

1207
01:16:37.155 --> 01:16:39.575
maybe figure out with them at the end of the month

1208
01:16:39.955 --> 01:16:43.235
how many were sold and then pay them back pay them for that.

1209
01:16:43.235 --> 01:16:49.415
But, you know, after thirty days or forty five days after, like, a refund period has passed and things like that.

1210
01:16:49.715 --> 01:16:52.215
Okay. That might not be an impossible thing to do.

1211
01:16:52.560 --> 01:16:56.159
Okay. Alright. Thank you. You're welcome. Good question there.

1212
01:16:56.159 --> 01:16:59.760
That you've got my wheel spinning now on that. Thank you for asking. Alright.

1213
01:16:59.760 --> 01:17:02.500
Good question there, Catherine. Actually, that is

1214
01:17:02.960 --> 01:17:03.940
bad idea.

1215
01:17:04.705 --> 01:17:05.844
Digital products.

1216
01:17:06.065 --> 01:17:11.665
If you can export a list of who's which members are owed what, we'll look into that. Alright.

1217
01:17:11.665 --> 01:17:16.165
Thank you, Katherine. Let's move on here. Great suggestions here just in this webinar.

1218
01:17:16.385 --> 01:17:21.489
Those of you who stuck around with us so far, we're gonna do another lifetime website giveaway right now.

1219
01:17:21.550 --> 01:17:25.650
So we're at a 12 attendees. We got a little bit of drop off. It is a long webinar.

1220
01:17:25.870 --> 01:17:30.850
So for those of you who have, hung out with us so far, let's take a 12,

1221
01:17:31.310 --> 01:17:33.890
and we'll pop that into our wheel of names.

1222
01:17:34.395 --> 01:17:35.054
Go ahead

1223
01:17:36.074 --> 01:17:40.235
and spin this wheel right now. So those of you who are with us, stay tuned.

1224
01:17:40.235 --> 01:17:45.534
In just a few seconds, we will have a winner, and we'll announce your name once we find the number here.

1225
01:17:45.835 --> 01:17:47.135
Alright. Looks like seventy

1226
01:17:47.900 --> 01:17:52.240
seventy three. So let me scroll down here to the attendee list.

1227
01:17:52.780 --> 01:17:54.160
And we have

1228
01:17:54.940 --> 01:17:55.440
Sorikaba.

1229
01:17:56.460 --> 01:17:56.960
Sorikaba,

1230
01:17:57.260 --> 01:17:58.240
raise your hand.

1231
01:17:58.620 --> 01:17:59.805
You have won a

1232
01:18:00.205 --> 01:18:00.705
lifetime

1233
01:18:01.005 --> 01:18:02.545
website plan. Congratulations.

1234
01:18:02.925 --> 01:18:06.145
We'll keep your name on our short list here and reach out to you,

1235
01:18:06.685 --> 01:18:08.225
after the webinar. Sorikawa.

1236
01:18:09.565 --> 01:18:14.470
Alright. And we do see some other hands up here. How are you doing, Scott? Hi, Jason. Yeah. Good.

1237
01:18:14.470 --> 01:18:15.190
Thank you.

1238
01:18:15.510 --> 01:18:17.670
Thanks for taking my question again. But,

1239
01:18:19.430 --> 01:18:23.670
so my I'm a little I'm trying to even get, trying to get a handle on this question.

1240
01:18:23.670 --> 01:18:27.255
I was speaking with your support, regarding this earlier in the year,

1241
01:18:27.735 --> 01:18:28.715
and it was regarding,

1242
01:18:29.255 --> 01:18:30.955
redirect to another page,

1243
01:18:32.455 --> 01:18:33.435
on a customized

1244
01:18:33.975 --> 01:18:35.915
or non customized form.

1245
01:18:36.455 --> 01:18:43.969
And from from what I recall, it was it was though you you you can redirect to another page as long as you don't customize the form.

1246
01:18:44.270 --> 01:18:47.969
But if you do customize the form, then you can't redirect to another page.

1247
01:18:49.550 --> 01:18:53.489
Which forms are these? Are these just forms on static landing pages?

1248
01:18:53.790 --> 01:18:55.090
Member account forms.

1249
01:18:55.485 --> 01:18:59.825
The member account forms currently, they work in kinda like a sequential

1250
01:19:00.605 --> 01:19:05.005
order. Those are different than forms you'd put on a landing page for an ebook or something.

1251
01:19:05.165 --> 01:19:06.945
It's the way it's saving the logic.

1252
01:19:08.590 --> 01:19:11.250
They did they did say that, you know, this is in the pipeline.

1253
01:19:11.310 --> 01:19:19.250
I was probably a little bit sarcastic in my some of my comments because they said it was on the, you know, on the on the list of things that come, and I was a bit,

1254
01:19:19.710 --> 01:19:22.210
I was like, what is this on the on the Christmas list?

1255
01:19:22.815 --> 01:19:24.275
You know, the Santa's list.

1256
01:19:24.655 --> 01:19:27.295
There are a couple things coming down the pipeline with that.

1257
01:19:27.295 --> 01:19:38.909
So, for those of you who are trying to follow so when a member is filling out their contact information and then choosing a profile photo and and so on, those different tabs they go to, those are each individual forms.

1258
01:19:39.210 --> 01:19:43.869
And currently, the order is set. You're not able to kind of change the the order.

1259
01:19:44.170 --> 01:19:51.869
Currently, it's done on purpose where they're putting in some contact details, and then we break it up with some imagery where they add a profile photo and then additional details.

1260
01:19:52.065 --> 01:19:55.925
But, so, Scott, some things that we're looking into is a few things.

1261
01:19:56.305 --> 01:20:01.525
One is being able to choose the order that those happen in because currently, it's kinda locked in.

1262
01:20:01.585 --> 01:20:06.565
And then another thing is currently, when you save it, it automatically goes to the next step,

1263
01:20:07.190 --> 01:20:07.690
automatically.

1264
01:20:08.070 --> 01:20:11.429
We're gonna have a save changes and or a continue button.

1265
01:20:11.429 --> 01:20:14.650
So someone can save changes and stay on the same form.

1266
01:20:14.949 --> 01:20:18.330
And then if they choose to, they can go continue to the next step.

1267
01:20:18.630 --> 01:20:22.570
So That's where it wants to be, the the continue to the next step because

1268
01:20:22.975 --> 01:20:27.235
as coming from my background of it in software as well and in intuitive,

1269
01:20:28.335 --> 01:20:29.555
systems for people

1270
01:20:29.935 --> 01:20:36.495
is is you need that thing of can be able to continue to the next step, and that's what I'm it currently doesn't allow you to do.

1271
01:20:36.495 --> 01:20:44.180
So I've gotta stop brain think, oh, I've gotta go this way to get to where I want to go as the as the user.

1272
01:20:44.719 --> 01:20:49.300
And and that's what so otherwise, you you sort of just stops you and cuts you off there.

1273
01:20:49.520 --> 01:20:54.925
And you've gotta stop thinking rather than just being led into the next the next process. Right.

1274
01:20:54.925 --> 01:20:58.305
More with intent that the user knows that they're doing that. I understand.

1275
01:20:58.445 --> 01:21:02.525
So that's right now, it's just a save changes button and it automatically moves them.

1276
01:21:02.525 --> 01:21:08.130
So I think what we're gonna do is we're gonna have an option where the the website owner can choose what they want,

1277
01:21:08.770 --> 01:21:11.830
as far as when when a user is saving their their user data.

1278
01:21:11.969 --> 01:21:17.330
So I was just wondering what is it when is when is that I know I mentioned it, like, say, earlier on in the year.

1279
01:21:17.330 --> 01:21:17.489
Yeah.

1280
01:21:17.489 --> 01:21:21.330
We don't have an exact date on it yet because, actually, we're just kinda you're you're bringing it back up.

1281
01:21:21.330 --> 01:21:25.335
It's something we've chatted about in the past, but I can definitely see the value of that.

1282
01:21:25.335 --> 01:21:31.414
And and it's come up a few times from other users kind of trying to control the the flow of the user data.

1283
01:21:31.414 --> 01:21:31.914
So,

1284
01:21:32.375 --> 01:21:42.260
I'll get back to you on the time frame on that, but, definitely, the the fact that you mentioned it here, we might give it a bump and revisit exactly how we wanna execute the settings for that, so it's seamless,

1285
01:21:42.720 --> 01:21:46.980
for for existing sites that that currently have just the save changes button. So,

1286
01:21:47.360 --> 01:21:52.020
good stuff there. And, again, thank you, Scott, for bringing that up. We got Toby here.

1287
01:21:52.080 --> 01:21:53.225
How How you doing, Toby?

1288
01:21:53.605 --> 01:21:57.065
Hi. Can you hear me okay? Fantastic. Where are you calling in from?

1289
01:21:57.365 --> 01:22:02.425
Calling in from Canada, Calgary, Canada. Alright. Question or comment for us today?

1290
01:22:03.125 --> 01:22:07.145
Both. First, the comment is, thank you guys for doing what you do.

1291
01:22:08.020 --> 01:22:08.840
When we

1292
01:22:10.020 --> 01:22:12.760
went looking for potential solutions in marketplace

1293
01:22:13.060 --> 01:22:13.560
for

1294
01:22:13.940 --> 01:22:14.679
a directory,

1295
01:22:15.540 --> 01:22:21.860
service, you guys are kind of the first ones to pop up, and so far using the service has been amazing.

1296
01:22:21.860 --> 01:22:23.239
So that's kind of the big comment.

1297
01:22:23.885 --> 01:22:25.185
Thanks for existing.

1298
01:22:25.245 --> 01:22:30.145
We've been using that for almost basically two years now, and, it's been it's been a good journey.

1299
01:22:30.205 --> 01:22:33.585
So that's the common part. Okay. Cool. And then my question

1300
01:22:34.285 --> 01:22:37.505
is, I guess I can provide a little background for the question.

1301
01:22:37.890 --> 01:22:39.429
So our, website,

1302
01:22:39.969 --> 01:22:44.870
which is the VR list of s y z website, it's functions as a directory for,

1303
01:22:45.409 --> 01:22:46.710
virtual reality freelancers

1304
01:22:47.250 --> 01:22:49.750
who get to list the services, so encourage

1305
01:22:50.205 --> 01:22:55.264
customers to come find them, and then they get to do VR services. So you're thinking people like,

1306
01:22:56.764 --> 01:22:57.264
DJs

1307
01:22:57.804 --> 01:22:58.784
or VR instructors,

1308
01:22:59.165 --> 01:23:00.304
those kind of folks.

1309
01:23:00.764 --> 01:23:01.264
So

1310
01:23:01.645 --> 01:23:05.185
my our question would that kind of provide it? The question now is

1311
01:23:05.540 --> 01:23:10.260
there's a big search engine there. The keyword people can go in there and search for who they want.

1312
01:23:10.260 --> 01:23:12.600
Comedian, DJ, whoever. But

1313
01:23:12.980 --> 01:23:16.580
that information on who's getting searched, we don't really see that.

1314
01:23:16.580 --> 01:23:19.800
So we don't know what people are coming to the website to search for.

1315
01:23:20.055 --> 01:23:22.055
And I've tried searching in the group before.

1316
01:23:22.055 --> 01:23:24.795
I've heard whispering said there might be kind of, like,

1317
01:23:25.735 --> 01:23:33.094
mixes of solutions, but I haven't really gotten a here's a step by step how to implement this or here's a feature that might be coming down the pipeline.

1318
01:23:33.094 --> 01:23:35.960
So I just wanted to ask about if you had a way to,

1319
01:23:36.660 --> 01:23:38.360
for the website owners,

1320
01:23:38.740 --> 01:23:43.480
of on the admin dashboard to see what keywords are being searched in the search results.

1321
01:23:44.180 --> 01:23:46.360
So there's a that's a that's a good question.

1322
01:23:46.660 --> 01:23:47.160
So,

1323
01:23:47.525 --> 01:23:50.745
normally, I always defer to Google Analytics for this.

1324
01:23:52.005 --> 01:24:01.545
And I should make a short video on this because Google Analytics will show you all the traffic that's being visited on your website, and that does include the search results pages.

1325
01:24:02.950 --> 01:24:07.210
Effectively, what you would do is you would you would search for in the Google Analytics,

1326
01:24:07.750 --> 01:24:15.590
you would search for all the URLs that have, forward slash search results in it, and then you can sort by the ones with the highest volume.

1327
01:24:15.910 --> 01:24:20.105
Obviously, you'll have lots of smaller pages that just have one search and so on.

1328
01:24:20.105 --> 01:24:23.965
But if you're noticing trends, you would see it because there'll be more volume,

1329
01:24:24.425 --> 01:24:26.204
for those types of searches.

1330
01:24:27.385 --> 01:24:32.400
But I have it has come up. So I think that warrants its own video because it just

1331
01:24:32.700 --> 01:24:37.340
being a website owner and using Google Analytics goes kind of hand in hand.

1332
01:24:37.340 --> 01:24:43.020
They recently did an update, which I'm not a super fan of, but I'm kind of making my way around it.

1333
01:24:43.020 --> 01:24:45.485
So I'm gonna make a note on a couple things.

1334
01:24:46.205 --> 01:24:47.744
You bring up a good point here.

1335
01:24:48.125 --> 01:24:49.985
Where I see we can potentially,

1336
01:24:51.645 --> 01:24:57.200
like, a I I'm always looking for a first phase one on how we can give you some visual on this.

1337
01:24:57.500 --> 01:24:59.920
It could be in the activity tracker.

1338
01:25:00.860 --> 01:25:03.600
We could start tracking front end searches.

1339
01:25:04.860 --> 01:25:10.400
There would be quite a few of them happening, but maybe a filter here could be like front end search.

1340
01:25:10.855 --> 01:25:15.675
And anytime one of the search forms are filled out, we can say which page it was,

1341
01:25:16.054 --> 01:25:20.775
what form it was, and what was entered as the values. I'm just thinking out loud here.

1342
01:25:20.775 --> 01:25:22.474
But that would give you some visualization

1343
01:25:22.855 --> 01:25:24.635
here in the activity tracker

1344
01:25:25.080 --> 01:25:27.000
of, of things that were done.

1345
01:25:27.000 --> 01:25:30.679
And that actually does sound like low hanging fruit and a good first step.

1346
01:25:30.679 --> 01:25:36.840
Once it's in there, then we can kind of make it available in more places because at least we're tracking the data to start.

1347
01:25:36.840 --> 01:25:40.305
So let me make a note here. Thanks a lot, Jason. Yeah. Thank you.

1348
01:25:40.305 --> 01:25:44.465
I'm I'm I'm tops I'm talking out loud while we're chatting here, but alright.

1349
01:25:44.465 --> 01:25:48.305
Good stuff there, Toby. Yeah. Have yourself a happy New Year, and,

1350
01:25:48.785 --> 01:25:49.765
enjoy the holidays.

1351
01:25:50.145 --> 01:25:53.450
Appreciate you. Thank you, Toby. And, guys, with that,

1352
01:25:53.910 --> 01:25:58.890
we'll we'll end the webinar. But be before we go, why don't we unmute everyone's microphone

1353
01:25:59.670 --> 01:26:04.410
one last time? Gonna go ahead and do it. Wish yourselves a a happy New Year. Say something fun here.

1354
01:26:04.545 --> 01:26:09.105
We're gonna unmute everyone here. You might have to unmute yourself on your end as well. But,

1355
01:26:09.745 --> 01:26:12.085
thanks guys for an amazing 2023.

1356
01:26:12.304 --> 01:26:17.525
Go ahead and give a hooray hooray or something if you want. Happy New Year. Happy New Year. Happy

1357
01:26:17.905 --> 01:26:18.725
New Year. Happy New Year. Happy New Year. Happy New

1358
01:26:20.065 --> 01:26:23.361
Year. Happy New Year. Happy New Year. Happy New Year. Happy New Year. Happy New Year.

1359
01:26:23.361 --> 01:26:27.094
Happy New Year. Happy New Year. Happy New Year. Happy New Year. Happy New Year. Happy New Year.

1360
01:26:27.094 --> 01:26:30.828
Happy New Year. Happy New Year. Happy New Year. Happy New Year. Happy New Year. Happy New Year.

1361
01:26:30.828 --> 01:26:34.725
Happy New Year. Happy New Year. Happy New Year. Happy New Year. Happy Super fun webinar.

1362
01:26:34.725 --> 01:26:38.185
Super fun year. It's gonna be lots of fun in 2024.

1363
01:26:38.245 --> 01:26:42.005
Be safe. The next webinar, I I believe we're scheduled two weeks from now.

1364
01:26:42.005 --> 01:26:46.585
If anything changes, we'll we'll keep you guys updated just as we turn into the new year.

1365
01:26:47.430 --> 01:26:51.130
Thank you to all the, the all stars here, the top contributors.

1366
01:26:51.510 --> 01:26:58.650
Those of you who won lifetime websites, we'll get in touch with you in the next twenty four hours or so and make sure you get, your lifetime sites.

1367
01:26:58.805 --> 01:27:03.785
The replay will be available in the Facebook group, shortly after the webinar.

1368
01:27:03.925 --> 01:27:07.625
If you haven't joined, go to brilliantdirectories.com/Facebook.

1369
01:27:07.925 --> 01:27:10.585
And, of course, you can subscribe to the YouTube channel,

1370
01:27:11.125 --> 01:27:13.545
youtube.com/brilliantdirectories.

1371
01:27:14.180 --> 01:27:22.580
And on behalf of myself, David, and the entire Brilliant Directories family, Rick, Matt, and Dennis as well, thank you guys so much.

1372
01:27:22.580 --> 01:27:27.640
Have a great day and a brilliant rest of the year. We'll see you guys in 2024.

1373
01:27:27.780 --> 01:27:28.520
Take care.

