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All right. Let's get started, guys. Welcome to another edition of Webinar Wednesday.

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We are at the end, the tail end of June

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2024,

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webinar one hundred and eighty one. It's great to be with everyone here today. We got

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audience from all around, the country, all around the world. Great to be with everyone here today.

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If this is your first time joining us, welcome. I am Jason there on the left.

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And as always, we're very lucky to be joined by David Rocklin, the digital strategist here and so much more at Brilliant Directories.

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David, thank you for taking the time to join us today. Hey, everybody.

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So glad to be back with you for webinar Wednesday January.

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We did miss last week. So just a quick announcement catching up on, back on the schedule

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this week. We'll also have another webinar, webinar January

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next week. So we're gonna have two back to back ones here.

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And, we've also got, as usual, a great tip of the week coming up. That's right.

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We, in observance of Juneteenth, we took off last Wednesday, and we'll be making up a webinar,

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we're doing this week and the following Wednesday as well.

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For those of you joining us on YouTube, welcome. We have a lot of people joining us on YouTube live.

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We also recommend subscribing to the Brilliant Directories YouTube channel.

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If you're not, you can take a moment to do that right now. Go to brilliantdirectories.com/youtube

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and click on that subscribe button. You'll get notified

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replays are available, tips of the week, feature tutorials,

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and more.

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Also, one of the benefits of streaming on YouTube live is we have the replay video,

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immediately available, and we will post that in the BD Facebook group.

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We also invite you to join us there, brilliantdirectories.com/facebook.

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Lots of activity there. Invite everyone to join. I'm in there myself.

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You can ask questions,

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how your site looks, strategy questions, growth questions.

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If you're stuck questions, something's broken questions.

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It's a great community there. People helping people.

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So certainly invite everyone to join us there. And new slide here in the webinar.

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David, this slide looks great. Thanks for putting this one together.

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We do have a new Brilliant Directories

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app. This is for website owners, Brilliant Directories website owners.

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You can download the app, and you can track your website

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pulse. So you can see all your members that signed up, new revenue that's coming into your site,

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any forms,

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submitted like your contact us form, newsletter subscribers. You can see all that data.

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I think I have a quick sneak peek of kind of what that looks like.

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Here it is. This is the first evolution or state of the the app. I'm looking at it on the web here.

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So when you're logged in,

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you'll be able to toggle all your different Brilliant Directories websites.

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And when you're here, you can toggle on over to see your members, and you'll see just a stream of your recent members here on this page.

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And you can scroll down and so on.

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Also, in addition to members, you can see revenue.

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You can see the forms inbox and site

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activity.

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Right now, this works as a great pulse to see, kind of the the activity happening on your site.

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The next phase of this add on is we're looking to provide you with real time, push notifications

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so you can get a ping on your phone with some throttling settings,

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so you can get updated every hour, once a day, once a week,

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on the app if you have new revenue, new members, etcetera.

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So we're excited, and we do have links for those.

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If you're on the Apple App Store, I'll post a link here in the chat.

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And I think we have quick links that I can share also, get those for you guys as well.

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I'm putting them in the chat for everyone.

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If you access it from your phone, it should take you directly to the App Store.

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I I believe if you go to brilliantdirectories.com/googleapp,

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it should take you

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to there. And also, if you go to Apple App, it will take you to the App Store,

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for that as well. Let's just test that real quick. Yep.

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That forwards you where you need to go.

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So very excited about that.

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Lots of people downloading it, enjoying it.

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And again, this is just the first phase and I'm sure it will evolve into an even more useful resource as time goes by.

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Alright. And we do see a lot of new names and faces here. I see, Daisy.

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If if that's if this is your first time, if it's not your first time, forgive me.

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Welcome to the webinar.

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I see Bijan. Welcome to the webinar.

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Mahir,

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good. Nice to join you. Just a little bit,

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about Webinar Wednesday. We're pushing updates into the platform

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daily, week after week. A lot of them are from suggestions from the BD community.

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And we like to use webinar Wednesday as a way to share some of the updates with you, the ones you can take actionable steps on to help grow your community.

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So we'll talk about things such as increasing website traffic,

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converting visitors to members,

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generating revenue, which is actually going to be part of the tip of the week today.

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I think everyone will be able to,

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take action on that and a lot more. So if you have,

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questions, we're going to have a questions and answers a little bit later in the webinar.

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If you have any questions on these topics or anything at all about your membership site, please save them and we will do our best to get to as many questions as we can.

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We should have plenty of time today.

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And just a quick note,

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going back to the Brilliant Directories mobile app, Karen asked if there's an additional charge for using the app.

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Nope.

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It's totally free and it's live in both the Apple App Store and the Google Play Store right now.

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So if you just search Brilliant Directories

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in either, of those app stores, you can download it and start using it. Yeah.

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It's a totally free app.

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If you have a Brilliant Directories website, you'll get the most use out of it because you'll be able to see the kind of the the pulse of your website on the go.

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Good question there.

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And moving on, we have some fun and amazing,

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BD Lab updates to share with you guys today.

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We have a we have a good tip of the week, so I'll try to breeze through these relatively,

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quickly.

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The first one here is the top 100, we're calling it.

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It's it's we're we're creating a list of the top 100 categories

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for popular industry specific directories.

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You know, we noticed one of the hurdles when launching a directory, there are common industries people want to enter.

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But coming up with the category structure,

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for those directories is is a small roadblock. It's a lot easier now.

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You can kinda see what competitors are doing or other sites on the market. You can ask ChatGPT

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and other,

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AI tools to kind of help you create those. So we've gone ahead and created,

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top 100 categories for certain industries.

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If you come to the Brilliant Directories website and again, if your site's already established, you may not need this now, but maybe for a future project, this can maybe help jump start you a bit quicker.

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Under the resources tab on the Brilliant Directories website, there is a link to your top 100 categories.

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And what we've done is we've curated a list of the top industries we're seeing

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people entering and creating directories for.

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Usually, it's a combination between the market and a locality, like a city or a state,

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or a a a country somewhere.

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So we have, like, automotive services directory, beauty and spa directory.

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I'll just go down the list.

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There's about 15 to 20 here that we've listed, wedding services directory.

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And, again, this is just the top 100. What we've done is is we've created

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top 10 top level categories

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and their corresponding

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10 subcategories

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under each of those. So we've kept it pretty neat and tidy here.

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And there is a preview link, for each one of these. I'm actually gonna do it in an incognito

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window here.

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I'll show you why, just so you can see everyone has access to this.

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I will click on the let's go with the legal services directory.

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We'll click on preview, and it's gonna take you to a public Google Sheet.

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You can read it.

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Let me share this link here for everyone, and we'll kinda show you how to navigate this sheet.

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So, here we we have tabs, and the tabs correspond to exactly what we saw on that page.

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So there really isn't anything to hide here.

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You can slide all the way back and forth.

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So we we when you're importing categories to your site, and we do have instructions for that,

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actually, the a column is the top level category.

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So we had a feeling people might want to add multiples of these to their sites.

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So we've kept the broader industry as the top level category, but you can edit this, of course, to your liking.

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So in this example for legal services, we go from family law to criminal law and we can see the 10 subcategories

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for this category, family law, child child custody, child support, etcetera. And if we scroll down,

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it's all goes to bankruptcy law, immigration law,

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and so on. If we go to pet services,

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we have things like animal boarding, animal training, grooming services.

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So these are the most broad and general categories for this type of market.

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And what you can do when you come back to this page is you can actually download the CSV file and import it to your Brilliant Directories website.

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So, once you have the CSV file, it's just two clicks to import.

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And there is a, helpful link here, how to import member categories if you've never done this before.

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Takes you to the support documentation.

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So the first one is showing you how to set up the the category structure of your Excel.

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That's kind of the work that we've done for you.

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So you theoretically could, skip this step one and and just go directly to step two.

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And when you're in the admin area, you can click on import member categories,

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and just take it from there, essentially. If we scroll down,

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you can yeah. You just follow the steps and you just import the the CSV file.

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When you're importing categories, there's a note here. It's important.

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You can delete all the existing categories if you're just trying to clear out your categories.

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I wouldn't recommend doing this if you have members assigned to valid categories on your site.

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You wanna keep those. If you're just looking to add to the categories of your site,

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do not check the delete existing top and sublevel categories.

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You wanna keep the existing categories,

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unless you're really just importing a category list starting from fresh, want a blank slate,

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then you will

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may want to check that. So that's available to everyone now. Let's go back to here. Okay.

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And this next one, also for newer sites, there is a new simple setup wizard,

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basically, just to configure some essential settings of,

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your site, and I can kinda show you an example of what that looks like.

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If you have an established site, you're probably not gonna use this.

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But if you if you're launching a brand new site, this can help you.

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Essentially, when you're in your admin area, we've always had these helpful steps here.

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Once you finish these steps, this kind of goes away and vanishes on its own.

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But you'll have this new button here where it says begin setup wizard.

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And what it will allow you to do is, again, very basic steps here. So you can just type Jason site,

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and it'll you can create a custom vanity URL, staging URL.

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This is a little bit better than the launch, you know, one, two, three, four, five that that new sites are getting right now until you're ready to connect your actual domain name.

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Also, you can define your target market here.

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These are kind of important values that affect the SEO of your site and kind of help guide the SEO.

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So we provide this for you here. You can start with the homepage look and theme if you like.

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And then very simple, just some localization settings.

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You can choose the country you're in, the language,

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the currency of your site, and then lastly, the formats, how you want your date and time formats to be if you're gonna be miles or kilometers.

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And one of my personal favorites in this setup wizard here, is inviting fellow team members.

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We we noticed a lot of people have colleagues or staff that they're working with.

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So just right from this wizard, you can invite them to the site,

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to to to participate with you and work on the site together.

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So that wizard is available. And again,

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after you've already done, some of the steps, these steps, this whole area disappears on its own.

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So it's, basically gonna be just for newer sites, that are just starting fresh.

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Alright. And officially released is the business,

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the the data,

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the instant business data,

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tool, which gives you access to business records to help populate your site.

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We launched it about a week or so ago.

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We've got some great initial feedback from people on making some quick micro adjustments to support more international searches,

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and things like that. If you're not familiar with it,

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I'll show you how you can access this. And again, I think this is more for, newer sites.

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If you have an established site, members in every category, you may not need or want to use this tool.

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But if you're just starting out and you have a local business directory

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with restaurants and lawyers and chiropractors or all different types of, business categories, this this could be helpful.

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So let me just share two things before I get ahead of myself.

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Let me go to the Brilliant Directories website real quick, and I'll share a link to this so you can read more about it after, I'm done talking about it here, the instant business data tool here.

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And I shared that in the chat. Great.

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So when you come here, effectively, what this is gonna do is help populate your site with business listings.

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And the highest value I think this is is if you're just starting out, it's always the question, what came first, the chicken or the egg, the members or the marketing?

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You know, who's gonna join my site with nobody listed in it? This kinda gives

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directory owners kind of a jump start to kinda populate their site with some listings so it appears established and appears seasoned as you begin your marketing journey.

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So let's actually just do a quick search, here. We'll probably do a tip of the week separately,

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on this, but let's just, do a quick search for chiropractors,

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and we'll do a location search.

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We'll just do New York,

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New York, New York. So that's a city within a state.

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And there are some preferred attributes here that if you wanna make sure phone numbers are available,

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it'll search to find the best website URL for that business.

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I'm I'm noticing about 80 to 90 of the website URLs it finds are working and correct, so that's a good sign.

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And, also, you can choose if you want that the business data has been updated within the last thirty days.

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That means it's been it's been updated by the business itself.

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So that actually ensures a bit more accuracy. So we got 27 records found.

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Let's actually go back and remove the updated in the last thirty days.

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We see we've got 320.

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So thirty days is a relatively short time span, but if you kinda want the most most recent up to date data that the businesses have come back in the last thirty days to maybe update their phone number, their company description, or something, you may want to check that off.

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Nevertheless, let's go back and actually do this one more time.

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And what's nice is so all BD sites get a hundred credits. You can opt for more.

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We've worked with the data providers to provide the rates we can for the data.

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So you can we've seen people purchase

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packs of a thousand credits, 25,000 credits.

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But, you know, a hundred is great to start, especially if you're using that, the top 100 categories.

220
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That's enough to put 10 people in,

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10 top level categories and, again, help the site appear to be seasoned.

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So let's just, search let's just you can choose how many you want to import.

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So even though we have a hundred member limit,

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27 were found. We don't have to import all 27. We can just take the first ten if we want,

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and we can assign it to a membership plan. We can choose if they're active or inactive.

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What's nice is you can tag them.

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So if you need to segment this imported list later or delete it for some reason or export this specific list later, you can certainly do that.

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You can create a new tag or assign to an existing tag. We'll just create a new tag.

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You can change this name if you want.

230
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And then you can choose if you want to,

231
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add members to an existing category or create a top level category or create a sub or sub level category under a top level category.

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Let's just go ahead and create a top level category called chiropractors.

233
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And we'll just go ahead and import.

234
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And just as a little bit of pre processing.

235
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And let's see here how that worked. It's,

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it's it's gonna attempt to find logos.

237
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Again, just depending on the category and, like, if it's if it is a type of category where businesses have logos, some some do other like agricultural farms and things like that.

238
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We've noticed they don't always have logos for to represent them.

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But most of the time, it does for more common categories like chiropractors and such.

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So we can see here in the search members page,

241
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we've found several chiropractors

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specifically in the New York area. Only one looks here that it didn't get,

243
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a profile photo, so two didn't get a profile photo.

244
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So it looks like the majority of them are looking good.

245
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And if we go to the front end of the site, this is actually, something we're gonna do as a test, and we'll go to the categories here.

246
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And we have the chiropractor top level category now.

247
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So we can see here, that we have our list of chiropractors

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00:17:14.790 --> 00:17:15.290
located,

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in New York City

250
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on the site.

251
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So pro tip, you know, the data, each record is just, you know, a few pennies and whatnot.

252
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So if you wanna make the site a bit cleaner, one thing you can do

253
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is require,

254
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use the,

255
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require complete profile setting in the general settings. So you can go to search settings.

256
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If you require complete profiles, that means that they won't the members, even though they're part of your site, they won't show in the search results

257
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until they have added certain,

258
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attributes to their profiles, including a profile photo. So if we refresh this page now,

259
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we see that we're only seeing, the imports or the member profiles in the search results that have all the, quote, unquote, complete information, which includes,

260
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the profile photo.

261
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So that's one way to kinda circumvent and make the front end of your directory look up even a bit more established,

262
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by ensuring all the imported data and or all your members on the site have uploaded a profile photo.

263
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So,

264
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we'll leave it at there.

265
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We'll do another tip of the week on the business data later, but there are, I think, over 4,000 different business categories here that you can search.

266
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Just type, attorney as an example.

267
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You can look for criminal law attorneys, bankruptcy attorneys.

268
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If we search for doctor,

269
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there's obviously doctor there, pediatricians,

270
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if I could spell it right. Anyways, a lot of PDs here, pedis here. So,

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pediatric stuff. But, we'll leave it there. And that is available.

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Everyone's got a hundred free credits.

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Give it a spin, practice, test it out with 10 or 15 imports, and, see if you can, if it's helpful for you and your site.

274
00:18:52.035 --> 00:18:55.715
Alright. The next update here was the BD app, so we've already covered that.

275
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So that's great news there.

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And then over here on the list, we are,

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internally testing two FA two factor authentication,

278
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for logging into the admin area to add additional layer of security

279
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to your site.

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So we're doing some internal testing here, and we should roll it out to the entire BD community,

281
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soon. This is for you guys, the website owners for logging

282
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in to your, the manage my directory admin area where you where you control and manage your Brilliant Directories website.

283
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Probably a little later down the line, we'll explore this for allowing it on your brilliant directory's websites for your members.

284
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We're just testing it in testing it in the admin for now.

285
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The only hurdle that we have to overcome with that is once it's enabled on the front end, you know, it is going to add an additional layer of support.

286
00:19:44.250 --> 00:19:46.845
People are gonna get stuck, lock themselves out.

287
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So we wanna have some mitigation protocols that we can offer Brilliant Directories website owners to easily help their own users who might get stuck, legitimately stuck or locked out of their account by accident

288
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using the two FA system.

289
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So, it's gonna be released in the admin soon, and then, we'll take it from there moving forward.

290
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Another great update that I'm super excited about, a lot of you are familiar and have used these free stock photo libraries that we've added into the admin area.

291
00:20:12.590 --> 00:20:14.930
Helps designing web pages, landing pages,

292
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blog posts, and so much more a lot easier.

293
00:20:18.325 --> 00:20:22.265
We're going to be adding a library that is specifically icons.

294
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It's from a tool called the noun project.

295
00:20:25.605 --> 00:20:30.780
So, if you look for icons, I'll just search for financial here, and we'll see what comes up.

296
00:20:30.860 --> 00:20:39.820
So, again, if you're, you know, if you're doing those, you know, landing pages and you need icons for them, this will be specifically icons that you can add, which are great.

297
00:20:39.820 --> 00:20:44.380
Again, if you're doing lists and things like that on landing pages, I'm just choosing some silly ones here.

298
00:20:44.380 --> 00:20:48.635
But, if we type in site and they've got, I think over 5,000,000,

299
00:20:49.095 --> 00:20:50.295
icons to choose from.

300
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So this will soon be available along with the other stock photo sets, the photographs,

301
00:20:55.895 --> 00:20:59.115
that that are already available, in the stock photo libraries.

302
00:20:59.335 --> 00:21:02.480
And this will specifically be for searching icons.

303
00:21:02.860 --> 00:21:05.520
And then lastly, with the member credit system,

304
00:21:05.900 --> 00:21:10.640
a lot of people use that. You can grant your members credit. Recently with the digital

305
00:21:11.020 --> 00:21:16.000
products and services add on, you can grant you can sell credits, you can restrict using credits.

306
00:21:16.315 --> 00:21:20.415
We're gonna be creating advanced settings so that you can select the types of transactions

307
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credits can be used for. We got a lot of feedback from BD website owners.

308
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They don't want their, for example, their members to use credits towards their their membership plan payments.

309
00:21:31.435 --> 00:21:34.950
They just want them to use them for lead purchases or paper post purchases.

310
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So that will allow website owners to collect

311
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actual revenue,

312
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for membership plans rather than credits being used towards that.

313
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So this is just going to provide a lot more flexibility and scalability with how you can use the member credit system,

314
00:21:51.935 --> 00:21:53.615
as a tool to kind of,

315
00:21:54.175 --> 00:21:54.675
incentivize

316
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members to use your site more while you're still able to collect revenue through other

317
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channels and not allow the members to use their credits for those, specific types of transactions.

318
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So these are coming down the line soon.

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What we can do before we move on to the tip of the week, feel free to raise your hand if you have any comments or questions about these new and upcoming features.

320
00:22:17.215 --> 00:22:22.175
We can take other q and a, questions not related to these after the tip of the week.

321
00:22:22.175 --> 00:22:27.160
So let's see who's got their hand up here. Saw a hand up. Alright. Michael, I see you there.

322
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Let me unmute you, and you may just need to unmute your own mic.

323
00:22:30.600 --> 00:22:33.180
There you go, Michael. Yeah. How you doing? So much.

324
00:22:33.480 --> 00:22:34.460
So first off,

325
00:22:34.840 --> 00:22:39.405
big kudos to you and the entire team there. I actually launched my site back in

326
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'98.

327
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And, as you can imagine, I've seen many a platform and what where your team has pulled together

328
00:22:45.565 --> 00:22:49.205
is crazy good. So great job there. Thank you. Appreciate it. Yeah.

329
00:22:49.205 --> 00:22:52.705
A couple of use cases, and I I wanted to get your feedback.

330
00:22:52.765 --> 00:22:58.120
On the, business data, the way I am using it is when I demo,

331
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one of the plans to a prospective

332
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customer,

333
00:23:02.500 --> 00:23:08.680
for a listing, usually what I'll do is obviously go through and set up a listing for them so they can see how it looks.

334
00:23:08.825 --> 00:23:21.245
For me, and I'm sure many other people in the community, it would be ideal if you could search for the business data for a specific company and then import that versus just

335
00:23:22.000 --> 00:23:27.620
I think it it might be something for people that are a little further down the pike that that might be of value.

336
00:23:27.760 --> 00:23:30.260
Got it. Okay. No. That's a fantastic suggestion.

337
00:23:31.039 --> 00:23:34.640
We'll take it into account. It's great that you're using it for that.

338
00:23:34.640 --> 00:23:38.345
So would you search a company and a location name in that case?

339
00:23:38.345 --> 00:23:41.065
Or or, like, what kind of company name would you search?

340
00:23:41.065 --> 00:23:44.045
So so I may know the exact company that I'm prospecting.

341
00:23:44.505 --> 00:23:48.925
And so I would search for the company, you know, their address,

342
00:23:49.240 --> 00:23:54.700
where they are, and just try to import all the details. Got it. So like a one off import. Exactly.

343
00:23:55.159 --> 00:23:57.899
And I'm doing a lot of demos every week, so

344
00:23:58.600 --> 00:23:59.500
it would make it

345
00:23:59.880 --> 00:24:04.275
much easier to spend my time doing demos instead of set ups. So I'm with you.

346
00:24:04.355 --> 00:24:14.615
Two of the quick use cases that that I think would be of value to everyone, something that I've kinda cobbled together with the help of, of the chat GPT there.

347
00:24:14.755 --> 00:24:15.895
It's been fantastic.

348
00:24:16.115 --> 00:24:22.430
I'm trying to do as much on my own as I can without bothering the support team, although when I've reached out to them, they've been fantastic.

349
00:24:23.290 --> 00:24:32.520
So one use case, and I don't know if anybody else has had this, what I you have the credit that you offer as an ability for anyone that does a referral for somebody else that signs up on the site, and I've set that up and that's great.

350
00:24:32.805 --> 00:24:33.305
And

351
00:24:38.842 --> 00:24:39.342
actually

352
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and and actually enter a lead in the system.

353
00:24:48.480 --> 00:24:54.900
I'm providing them a credit as an incentive for entering a lead that other people can follow-up on within the directory.

354
00:24:55.040 --> 00:25:03.165
And that's kind of like another level of of referral and cobbled it together as an MVP on my end, but I'm not super, technical.

355
00:25:03.305 --> 00:25:06.745
So I don't know if that's something that would be of value to a lot of people.

356
00:25:06.745 --> 00:25:11.000
But if so, it might make sense to to formalize something like that. So,

357
00:25:11.399 --> 00:25:12.759
a member is on your site.

358
00:25:12.759 --> 00:25:17.960
They're effectively filling out the the get matched form, we call it, to create a lead on your site.

359
00:25:17.960 --> 00:25:22.885
And you are you're granting you're giving them you're awarding them some member credits for that.

360
00:25:22.885 --> 00:25:28.745
Exactly. But but this form is only available to them on the back end from within their account.

361
00:25:29.285 --> 00:25:34.825
So it would be a it would be someone that's already signed up as as a member within the directory.

362
00:25:35.530 --> 00:25:38.270
And they would be able to submit a lead

363
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for someone else within the directory. And let me give you a real use case.

364
00:25:43.690 --> 00:25:45.870
So for example, let's say

365
00:25:46.170 --> 00:25:47.390
I had a

366
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dog grooming business

367
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and at the end of the day, people call me for cat grooming and I don't do cat grooming.

368
00:25:54.465 --> 00:25:59.924
So instead of saying to that customer, sorry, can't help you, what they would do is just enter a lead

369
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for cat grooming

370
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and it would go to somebody else in the directory.

371
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So value to them and no value to, that person who's entering because they're getting a credit.

372
00:26:09.420 --> 00:26:13.040
I love it. It's not not missing any opportunity. So that's really good.

373
00:26:13.180 --> 00:26:17.375
The only what I could think about is webhook support that we would need to create.

374
00:26:17.375 --> 00:26:24.995
So when a form is filled out, it will do a webhook, and you can update a member by adding credits to their account for that form submission.

375
00:26:25.615 --> 00:26:29.330
That's off the top of my head, how I've been thinking, how we would accommodate that type of logic.

376
00:26:29.330 --> 00:26:33.890
But well noted. And then I have I have one last question for you. Yeah.

377
00:26:33.890 --> 00:26:36.610
We're gonna have to move on, though, I think, before to get to the tip of the week.

378
00:26:36.610 --> 00:26:41.925
But how do you ensure that the lead is accurate so people don't abuse filling out that form?

379
00:26:41.985 --> 00:26:48.485
I do an outbound call to every lead that that comes in just to prequalify it before I would charge somebody for a lead.

380
00:26:48.705 --> 00:26:54.405
But, you know, I think it needs to go into a pending status when it comes in before the credit gets issued.

381
00:26:54.545 --> 00:26:57.070
Okay. Something to think about then with that. That's- Yeah.

382
00:26:57.070 --> 00:26:58.990
And very last thing I just want to throw out there.

383
00:26:58.990 --> 00:27:02.130
I don't know if anybody else has run into it, but I've asked ChatGPT

384
00:27:02.430 --> 00:27:03.330
a ton of questions

385
00:27:03.710 --> 00:27:08.690
and it seems to be super slow right now for me. So I don't know if that's maybe just

386
00:27:09.070 --> 00:27:15.135
my site or if it's slowed down for everybody. So just throwing that out there. The chat gbt

387
00:27:15.515 --> 00:27:17.215
in general or which Yeah.

388
00:27:17.515 --> 00:27:18.655
Yeah. I mean, I used

389
00:27:19.035 --> 00:27:22.735
to put a question in, it would come back super fast. And now I

390
00:27:23.160 --> 00:27:26.040
I experienced the same thing. I think I think they're throttling.

391
00:27:26.040 --> 00:27:33.480
They got more users or and whatnot, and and they're trying to figure out how to how to throttle with, it was it was giving stuff out super fast before too.

392
00:27:33.480 --> 00:27:34.860
I agree. Okay. Anyways,

393
00:27:35.400 --> 00:27:39.914
great kudos to everyone. So Thank you. Michael, thank you so much for that feedback.

394
00:27:39.914 --> 00:27:43.934
Great great questions and suggestions there as well. Good to hear you have those use cases.

395
00:27:44.154 --> 00:27:48.654
Got two more questions here. Our good friend, Arlana, is here. Don't wanna deny you there. Arlana,

396
00:27:49.034 --> 00:27:52.389
how you doing today? I'm great. Thank you. Oh, great to hear.

397
00:27:52.389 --> 00:27:55.289
What's your question or comment on one of these new updates here?

398
00:27:55.350 --> 00:27:58.889
Well, I was I just heard you talking about that basic setup wizard,

399
00:27:59.190 --> 00:28:00.809
and I'm looking at changing

400
00:28:01.110 --> 00:28:02.169
the focus

401
00:28:02.470 --> 00:28:03.929
of my site.

402
00:28:04.375 --> 00:28:05.095
And so,

403
00:28:05.495 --> 00:28:10.715
I'm getting rid of a lot of the members that are no longer going to be fitting into the demographic.

404
00:28:11.174 --> 00:28:20.650
And, I'm just thinking about how it might be able to use to go into the back end far deep enough to make the changes in the basic SEO and the basic Gotcha.

405
00:28:21.910 --> 00:28:25.690
If I go out of it and I and I totally reset it,

406
00:28:25.990 --> 00:28:30.730
will it take me to the basic setup wizard again, or how far back do I have to go?

407
00:28:30.870 --> 00:28:38.465
So this I'll I'll give you I'll just show you what the setup wizard is kinda it's it's kinda bringing some of the general settings to the forefront for you.

408
00:28:38.684 --> 00:28:43.885
So you don't necessarily if you've already kind of if you're kinda backtracked now, it probably won't show up again.

409
00:28:43.885 --> 00:28:46.400
But if you go to your general settings, Arlana,

410
00:28:47.340 --> 00:28:57.280
it's basically these these few things here in the first tab that it that the wizard would have guided you through, the website name, the industry and profession.

411
00:28:57.895 --> 00:29:02.795
And then if you go to localization settings, that's where we're setting the country, language,

412
00:29:03.255 --> 00:29:06.475
date, time, etcetera, and and the format for your currency.

413
00:29:07.575 --> 00:29:10.475
That's basically the the crux of it. It's super simple.

414
00:29:10.580 --> 00:29:14.200
It's just to give some kind of of of formatting and identification

415
00:29:14.500 --> 00:29:18.120
to the site right right off the bat. But if you come to general settings,

416
00:29:18.660 --> 00:29:22.340
this should this should cover you right here. Okay. That sounds great.

417
00:29:22.340 --> 00:29:24.340
I just thought maybe there was an easier way.

418
00:29:24.340 --> 00:29:30.715
I I've been debating whether to just keep pairing it back or to reset and just start over.

419
00:29:31.335 --> 00:29:38.220
Well, before you start over, is there, are you totally shifting the focus of your site or you're, are you gonna retain any of it?

420
00:29:39.260 --> 00:29:40.720
No. I'm going more into,

421
00:29:41.419 --> 00:29:42.559
pet care and wellness,

422
00:29:42.860 --> 00:29:46.400
but there are a few members who are in that from a holistic standpoint.

423
00:29:46.539 --> 00:29:51.120
So Here's a better question for you. Are you changing the domain name of your site, the URL?

424
00:29:51.505 --> 00:29:52.544
I will be. Yes.

425
00:29:52.544 --> 00:30:01.184
I have it I have it as a different u l URL right now, but I also have it so that there's no access to the site right now while I make these changes.

426
00:30:01.184 --> 00:30:02.705
So Okay. Okay.

427
00:30:02.705 --> 00:30:08.190
Then, yeah, you might wanna do a reset or just go through the steps to kinda change these things on your own here.

428
00:30:08.990 --> 00:30:11.570
It would be fine to go here to the general settings.

429
00:30:11.950 --> 00:30:16.370
Okay. As long as I can access everything I need from there, that's great. Thank you. You're welcome.

430
00:30:17.070 --> 00:30:19.950
Anthony, I saw your hand up there. Give me one moment.

431
00:30:19.950 --> 00:30:24.745
Just just one thing, Arlana, I wanted to touch on. When you have an established domain name,

432
00:30:25.365 --> 00:30:30.725
you know, even if the site is is maybe not going the direction you're headed in or the project isn't,

433
00:30:31.525 --> 00:30:33.225
moving along as as you imagine,

434
00:30:33.525 --> 00:30:35.785
you know, there is something called the Google sandbox.

435
00:30:35.850 --> 00:30:42.270
And when you connect a new domain, it takes some months for Google to trust your site and start ranking your website.

436
00:30:42.410 --> 00:30:49.230
So when you have a domain that's seasoned or established, again, even if it's not financially or or business with your business goals

437
00:30:49.530 --> 00:30:53.934
growing, the domain has an inherent value to and and keeping it online,

438
00:30:54.554 --> 00:30:58.235
has an inherent value. You might sell that domain in a later time.

439
00:30:58.235 --> 00:31:00.895
You might pick up that project at a later time.

440
00:31:01.674 --> 00:31:05.295
But keeping the domain connected to the Internet and online,

441
00:31:06.090 --> 00:31:10.750
especially that people have to new domains have to go to the hurdle of the Google sandbox.

442
00:31:10.809 --> 00:31:12.090
You guys can Google what that is.

443
00:31:12.090 --> 00:31:16.270
It's just time that it takes Google to fully trust your site, a new domain.

444
00:31:17.210 --> 00:31:17.950
It might

445
00:31:18.250 --> 00:31:19.485
behoove you to keep the domain

446
00:31:23.245 --> 00:31:27.105
merit and mere fact that that it's been established in Google already.

447
00:31:27.565 --> 00:31:28.865
Let's take one more here.

448
00:31:29.565 --> 00:31:31.505
Veronica, let me unmute you here, Veronica.

449
00:31:31.885 --> 00:31:32.945
Okay. I'm unmuted.

450
00:31:33.325 --> 00:31:35.510
Okay. So I'll try to make this quick.

451
00:31:35.510 --> 00:31:39.690
Actually, I'm gonna piggyback off of what the last, speaker stated

452
00:31:40.070 --> 00:31:43.850
because I wanted to ask a question about and I put it in the question chat.

453
00:31:44.390 --> 00:31:46.570
I have my, directory,

454
00:31:46.905 --> 00:31:49.885
but then I also have another domain name

455
00:31:50.185 --> 00:31:52.125
that is related to that directory,

456
00:31:52.425 --> 00:31:54.045
and I wanted to point

457
00:31:54.505 --> 00:32:01.245
that additional domain name to my directory. And I'm wondering if that's a good or a bad decision.

458
00:32:01.640 --> 00:32:02.780
I know how to do

459
00:32:03.400 --> 00:32:09.020
it. Right? No. This is a this is a this is a good question. So, let's say I own dogs.com.

460
00:32:10.200 --> 00:32:14.280
If I own, five other domains, bestdogs.com,

461
00:32:14.280 --> 00:32:17.420
true dogs Com, and I just forward those

462
00:32:17.845 --> 00:32:19.144
to dogs.com,

463
00:32:19.284 --> 00:32:25.544
there's actually no SEO value in doing that. The only reason I would do that forwarding

464
00:32:25.845 --> 00:32:31.945
is if it's an old domain that's linking around the internet and you need that traffic to start coming to the new domain,

465
00:32:32.610 --> 00:32:34.870
or if it's a misspelling thing. So,

466
00:32:35.490 --> 00:32:42.210
you know, a lot of domains, you know, like Google.com, I'm sure Google without the e might go to Google.com.

467
00:32:42.210 --> 00:32:49.025
Like, they're buying domains where it's miss spelled by one, and they just wanna make sure they're getting that traffic to their site because the intent is there.

468
00:32:49.025 --> 00:32:57.720
So if it's for SEO value, you know, if you just forward a hundred similar, you know, SEO friendly domain names to your main domain and and that that's all it's doing.

469
00:32:57.720 --> 00:33:01.100
There really is no inherent SEO value in doing that. Okay.

470
00:33:01.400 --> 00:33:04.380
So if the other domain might be a better

471
00:33:04.680 --> 00:33:07.420
let's just be real. So I have

472
00:33:07.960 --> 00:33:09.020
my my,

473
00:33:09.400 --> 00:33:12.195
directory is spaevents.com.

474
00:33:12.674 --> 00:33:15.815
Domain name I've had for thirty years. People keep asking,

475
00:33:16.195 --> 00:33:20.534
who's the idiot that owns that domain name that's not using it? Okay.

476
00:33:20.755 --> 00:33:24.455
So I had it, didn't realize I had it. I used it for my directory.

477
00:33:24.914 --> 00:33:28.140
But I also have, which is probably better,

478
00:33:28.920 --> 00:33:32.140
is myspasearch.com

479
00:33:32.360 --> 00:33:32.860
and

480
00:33:33.160 --> 00:33:35.020
spasearch.net.

481
00:33:35.160 --> 00:33:37.500
But myspasearch.com

482
00:33:37.960 --> 00:33:40.540
is probably better fitting for a directory

483
00:33:41.145 --> 00:33:41.885
that encompasses

484
00:33:42.265 --> 00:33:47.005
spa and wellness and what have you than spaevents.com.

485
00:33:47.225 --> 00:33:53.145
So should I just change my directory? So so you bring up so you bring up another good point.

486
00:33:53.145 --> 00:33:56.309
If you're not happy with your directory name, you might want to change it.

487
00:33:56.309 --> 00:34:00.890
But if it's if it's getting a lot of Google traffic already, I would tread carefully.

488
00:34:02.230 --> 00:34:11.355
You can notify Google of a domain change and things like that, but you do risk potentially losing some traffic if you totally switch switch a domain name.

489
00:34:12.715 --> 00:34:16.475
You know, as I you could do a read yeah. You could do a redirect.

490
00:34:16.475 --> 00:34:19.594
As I mentioned, if you go to, you know, brilliantdirectories.com.

491
00:34:19.594 --> 00:34:22.795
For marketing purposes, if you go to we do brilliantdirectories.com

492
00:34:22.795 --> 00:34:23.835
forward /apple

493
00:34:23.835 --> 00:34:28.840
app, you know, and it takes you to the App Store. So if you might want to do it for business card

494
00:34:29.140 --> 00:34:31.080
purchase purposes and it redirects,

495
00:34:31.699 --> 00:34:33.320
that might be a good reason. Alternatively,

496
00:34:34.420 --> 00:34:35.800
what you might want to do

497
00:34:36.420 --> 00:34:41.355
I'm wary of the traffic you might lose since you already have a seasoned and established site and changing the domain

498
00:34:43.034 --> 00:34:47.275
dice at this stage, in my opinion, because you're gonna you you are changing the domain.

499
00:34:47.275 --> 00:34:50.074
You can give note Google all the notifications you wanna give it.

500
00:34:50.074 --> 00:34:56.969
You can do all the three zero one redirects that you you wanna do, but there's gonna be some blind spots, where you're gonna miss some traffic.

501
00:34:56.969 --> 00:34:58.570
I mean, trivago.com,

502
00:34:58.570 --> 00:35:00.250
is it what does that even mean?

503
00:35:00.250 --> 00:35:04.510
But, you know so the name is I I know, the name is sometimes subjective.

504
00:35:05.210 --> 00:35:10.270
The power behind the mission and the brand is probably stronger than the name itself sometimes.

505
00:35:10.875 --> 00:35:14.655
So those are kind of just my thoughts on that. Okay.

506
00:35:15.035 --> 00:35:19.455
One last piece, the business data since I know that's gonna be the tip of the week.

507
00:35:19.595 --> 00:35:24.360
So I I tried the business data. I think it's excellent. I was here when you guys announced it.

508
00:35:24.600 --> 00:35:25.100
However,

509
00:35:25.560 --> 00:35:26.860
I, in practicing,

510
00:35:27.160 --> 00:35:32.920
did not realize that I could actually put the city that I was looking for until I was, like, halfway through my credits.

511
00:35:32.920 --> 00:35:36.140
The other piece that I did was I got several

512
00:35:36.520 --> 00:35:41.335
where they were out of business. Like, they're just, like, completely out of business. I actually

513
00:35:41.875 --> 00:35:45.555
called several of them that didn't have, you know, this, that, or the other.

514
00:35:45.555 --> 00:35:48.375
Plus, for the most part, a lot of them worked out.

515
00:35:48.435 --> 00:35:53.990
But and even with that, I do wanna ask about opt in and opt out. How does that work?

516
00:35:53.990 --> 00:36:00.170
Because somebody earlier was saying that they wanted to go directly to a specific business.

517
00:36:00.550 --> 00:36:01.930
And I'm just wondering

518
00:36:02.230 --> 00:36:08.825
about the opt in and opt out situation because I can always Google businesses that I want to put in my directory,

519
00:36:09.525 --> 00:36:17.225
but don't I need to get them to opt in or opt out and not just, you know, add people because I want them on my directory?

520
00:36:17.685 --> 00:36:19.285
That's a great that's a great question.

521
00:36:19.285 --> 00:36:25.260
So there's there's dozens and dozens of places to purchase data from. There's Data Axle.

522
00:36:25.400 --> 00:36:28.380
There's in I think there used to be InfoUSA. There's Elesco.

523
00:36:29.080 --> 00:36:33.980
There's tons of places to purchase data. It sounds like you're using this data for prospecting,

524
00:36:34.280 --> 00:36:36.045
which is good and valid. We did recently,

525
00:36:38.125 --> 00:36:44.224
push an update to kind of ensure that the business is not categorized as permanently or temporary closed.

526
00:36:44.365 --> 00:36:49.744
And also, if it's updated in the last thirty days, if you choose that option, it should help mitigate,

527
00:36:50.204 --> 00:36:53.020
some of that. So that should help mitigate some of the

528
00:36:53.800 --> 00:36:54.619
closed businesses,

529
00:36:55.240 --> 00:36:56.300
that you encounter.

530
00:36:56.600 --> 00:37:02.600
And then as far as the opt in or opt out, again, you can purchase data lists from many places.

531
00:37:02.600 --> 00:37:07.215
And this is sourced in a similar fashion. The best thing that I would recommend doing is,

532
00:37:07.615 --> 00:37:13.315
and then we see this more and more on on the footer of a lot of sites, is like a remove my data link.

533
00:37:13.375 --> 00:37:17.235
And I've even used it on sites where I want my phone number or name ripped from.

534
00:37:17.295 --> 00:37:19.875
And you just have a simple form. It's transparent.

535
00:37:20.335 --> 00:37:22.410
It's, like, it's easy for people.

536
00:37:22.410 --> 00:37:32.010
So if they come to your site and they see that they're on there, there's a link there where they can just request to remove data, and then you can just comply with them and move on from that.

537
00:37:32.010 --> 00:37:35.950
That's kind of the best, the best practices for that kind of thing. Okay.

538
00:37:36.330 --> 00:37:37.964
Thank you. You're welcome.

539
00:37:38.265 --> 00:37:42.185
Good questions there. Alright, guys. I see a few more hands up. Steven, I see you.

540
00:37:42.185 --> 00:37:46.125
We'll take it after the tip of the week. We had some really good questions here.

541
00:37:46.505 --> 00:37:51.484
We have a great tip of the week today, how to accept recurring and one time donations.

542
00:37:52.410 --> 00:37:53.609
I talked a lot so far.

543
00:37:53.609 --> 00:37:58.490
David, if it's alright, I could pass over the reins to you and kind of take us through this tip of the week here.

544
00:37:58.490 --> 00:37:59.869
Absolutely. Yeah. We,

545
00:38:00.329 --> 00:38:02.430
briefly touched on this topic

546
00:38:02.970 --> 00:38:04.455
two tips of the week ago.

547
00:38:04.855 --> 00:38:10.475
But it's a pretty common question that we get here at BD. We've had a lot of, charities, nonprofits,

548
00:38:11.015 --> 00:38:13.035
etcetera, using the platform who,

549
00:38:13.495 --> 00:38:14.395
accept donations.

550
00:38:14.695 --> 00:38:14.935
And,

551
00:38:15.735 --> 00:38:18.955
prior to a recent update, it wasn't the easiest,

552
00:38:19.650 --> 00:38:24.230
to accept donations both on the back end as well as the front end. However, with the recent update,

553
00:38:24.530 --> 00:38:26.470
which, again, we briefly touched on previously,

554
00:38:27.329 --> 00:38:34.869
it's made it a whole lot easier for both the website admin as well as on the front end for donors to actually send in donations

555
00:38:35.385 --> 00:38:39.165
directly on your website. So we wanted to dedicate a tip of the week,

556
00:38:39.465 --> 00:38:41.325
briefly just going over donations,

557
00:38:42.025 --> 00:38:45.325
how to set them up, show you how it works in practice,

558
00:38:46.025 --> 00:38:46.765
on both,

559
00:38:47.225 --> 00:38:50.000
how to set up donations and then also how,

560
00:38:50.400 --> 00:38:52.180
donations can be submitted

561
00:38:52.560 --> 00:38:55.380
from the point of view of the donor.

562
00:38:56.000 --> 00:39:00.340
So diving right into the slides here, who can benefit from donations?

563
00:39:01.095 --> 00:39:04.295
Obviously, this is not an extensive list, but some of the more,

564
00:39:04.775 --> 00:39:05.835
common organizations

565
00:39:06.215 --> 00:39:16.234
that would want to utilize this, especially from the ones that that we've heard from wanting this feature on their website, are nonprofits and charities, just to simplify that donation process,

566
00:39:16.599 --> 00:39:20.140
being able to accept donations directly on their website,

567
00:39:21.079 --> 00:39:24.940
educational institutions to fund scholarships and other educational

568
00:39:25.319 --> 00:39:25.819
programs,

569
00:39:26.440 --> 00:39:29.819
community organizations to fund local programs and activities,

570
00:39:30.535 --> 00:39:35.755
religious organizations to facilitate the collection of tithes and and other sorts of offerings,

571
00:39:36.695 --> 00:39:40.155
startups and growing sites maybe to support growth and development

572
00:39:40.775 --> 00:39:43.915
in lieu of or potentially in addition to

573
00:39:44.215 --> 00:39:45.355
membership fees.

574
00:39:45.930 --> 00:39:47.790
There are a lot of other

575
00:39:48.250 --> 00:39:52.109
kind of use cases and organizations that can benefit from donations.

576
00:39:52.890 --> 00:39:56.349
Recently, I saw a, an HOA, homeowners

577
00:39:56.650 --> 00:39:58.589
association, that was accepting donations

578
00:39:59.285 --> 00:40:00.265
to fund,

579
00:40:00.645 --> 00:40:03.225
community efforts kind of outside of the

580
00:40:03.605 --> 00:40:05.865
general duties of the HOA.

581
00:40:06.245 --> 00:40:10.505
So there's a lot of organizations that can benefit from this, but these are some of the,

582
00:40:10.805 --> 00:40:15.120
more common ones. And going into the benefits of accepting donations,

583
00:40:15.500 --> 00:40:19.120
this is probably pretty obvious to most of us here, but increasing

584
00:40:19.500 --> 00:40:22.720
funding to secure ongoing financial support

585
00:40:23.020 --> 00:40:24.080
through donations.

586
00:40:24.755 --> 00:40:31.815
Ease of use, like I mentioned with this recent update, it makes it a whole lot easier for you, the website admin, to actually set up

587
00:40:32.195 --> 00:40:36.295
donations and then also for your donors to submit their donations.

588
00:40:36.849 --> 00:40:42.310
With this update, you can also set up recurring and one time donations. So the recurring,

589
00:40:42.849 --> 00:40:44.310
can help to ensure,

590
00:40:45.010 --> 00:40:47.190
more of a steady stream of contributions

591
00:40:47.650 --> 00:40:48.470
to your website.

592
00:40:48.815 --> 00:40:53.875
There's also custom donation amounts, a really cool option where donors can actually enter

593
00:40:54.255 --> 00:40:55.075
any amount,

594
00:40:55.855 --> 00:40:57.395
as well as the frequency

595
00:40:57.695 --> 00:41:05.069
of that donation, whether it's one time or a recurring donation that they want to automatically be charged to their card on file,

596
00:41:05.450 --> 00:41:11.470
or they can choose from preset amounts that you set up. And lastly here, reporting.

597
00:41:11.690 --> 00:41:16.190
You can see and track all of the donations that have occurred on your website,

598
00:41:16.490 --> 00:41:19.390
all of the members who have submitted donations.

599
00:41:19.745 --> 00:41:21.605
When that occurred. You can export,

600
00:41:22.305 --> 00:41:28.885
the list of donors and their donations as a CSV file. So there's a lot of flexibility here.

601
00:41:29.345 --> 00:41:31.265
A pretty extensive recent update.

602
00:41:31.265 --> 00:41:36.570
This is why we wanted to cover it here in a in a dedicated tip of the week. And before we get into

603
00:41:37.109 --> 00:41:44.089
the, actual demo here, we just wanted to briefly cover how simple it is actually to set up these donations.

604
00:41:44.390 --> 00:41:47.690
Really, it can be done in three, maybe four steps.

605
00:41:47.975 --> 00:41:51.515
The first one is to enable the sell digital products

606
00:41:51.895 --> 00:41:52.715
and services

607
00:41:53.175 --> 00:41:53.835
add on.

608
00:41:54.135 --> 00:41:55.115
This does require

609
00:41:55.655 --> 00:41:56.715
that add on.

610
00:41:57.975 --> 00:41:59.275
It's incredibly

611
00:41:59.735 --> 00:42:00.795
simple. Now

612
00:42:01.119 --> 00:42:01.920
there is,

613
00:42:02.240 --> 00:42:07.619
some specific settings included in it for, publishing and accepting donations,

614
00:42:08.400 --> 00:42:12.820
so it's no longer strictly for digital products or services.

615
00:42:13.895 --> 00:42:18.935
But once you have that add on, the second step would be to create a new digital product post.

616
00:42:18.935 --> 00:42:20.955
Again, in this case, we're calling it a donation

617
00:42:21.494 --> 00:42:26.234
and then you select the payment type. It can be a one time donation, a recurring donation,

618
00:42:27.119 --> 00:42:29.220
monthly, annually, semi annually,

619
00:42:29.680 --> 00:42:34.420
or it can be a custom donation amount. Like I mentioned, the donor can actually type in a specific

620
00:42:34.880 --> 00:42:37.460
custom dollar amount that they want to donate,

621
00:42:37.839 --> 00:42:43.905
and they can also choose the frequency of that donation, whether it's one of the recurring options or a one time donation.

622
00:42:44.365 --> 00:42:54.224
And then optionally, there's a few additional settings such as setting up a thank you page or a confirmation page that donors are automatically redirected to once their donation is processed,

623
00:42:54.930 --> 00:42:55.750
a confirmation

624
00:42:56.050 --> 00:43:02.069
or a receipt email that the donor automatically receives from your website after submitting their donation,

625
00:43:02.530 --> 00:43:08.775
as well as setting up a notification email that you, the admin of the website, can receive every time

626
00:43:09.174 --> 00:43:10.635
a donation is made.

627
00:43:10.694 --> 00:43:15.255
So really in just three, maybe four steps, you can set up these digital products.

628
00:43:15.255 --> 00:43:16.714
Again, in this case, they're donations,

629
00:43:17.654 --> 00:43:20.714
and and start accepting donations directly on your website.

630
00:43:21.030 --> 00:43:27.750
And last slide here, I promise, before we get into the actual demo here showing it an actual live use case,

631
00:43:28.230 --> 00:43:33.945
just some additional tips going back to those additional settings that we just saw in the previous slide.

632
00:43:34.025 --> 00:43:36.605
Thank you emails, you really do want to

633
00:43:36.985 --> 00:43:39.085
set up some email templates.

634
00:43:39.545 --> 00:43:43.725
Probably just need one depending on how many digital products or donations

635
00:43:44.025 --> 00:43:48.525
you set up. But you really do want to set up some thank you email templates

636
00:43:49.130 --> 00:43:52.670
and select those to automatically be sent to the donors

637
00:43:53.130 --> 00:43:54.990
after they submit their

638
00:43:55.530 --> 00:43:56.030
donation.

639
00:43:56.490 --> 00:44:03.915
This way, they get an actual email confirmation, they get a receipt, and maybe you can add some additional information into that email as well.

640
00:44:04.155 --> 00:44:06.175
Same thing for the confirmation page.

641
00:44:06.315 --> 00:44:11.675
You want to keep them on your site, keep them clicking around even though they've already submitted a donation.

642
00:44:11.675 --> 00:44:14.975
That might have been your ultimate goal was to get them to submit a donation,

643
00:44:15.435 --> 00:44:18.110
but you still want to try to keep them clicking around.

644
00:44:18.110 --> 00:44:22.750
So it's always a good idea to direct them to a thank you page that you set up.

645
00:44:22.750 --> 00:44:27.010
It could be something very simple, but maybe you also offer some additional information

646
00:44:27.390 --> 00:44:28.050
on that

647
00:44:28.670 --> 00:44:32.850
thank you page or that confirmation page. Maybe direct them elsewhere into your website.

648
00:44:33.765 --> 00:44:38.265
Also here, kind of going outside of those additional settings is donor recognition.

649
00:44:39.125 --> 00:44:42.805
This goes a long way. We see a lot of nonprofits and charities doing this.

650
00:44:42.805 --> 00:44:46.184
You can set up a static web page on your website

651
00:44:46.720 --> 00:44:50.980
acting as a donor wall where you post all of the donors who have donated

652
00:44:51.280 --> 00:44:54.080
to your website, some sort of recognition page.

653
00:44:54.080 --> 00:44:59.220
You can also mention donors in your email newsletters. And then lastly here, regular updates.

654
00:45:00.545 --> 00:45:08.305
If somebody is donating to your cause, they probably want to know that their money is being spent in the way that they expected it.

655
00:45:08.305 --> 00:45:17.470
So it's always a good idea to add those donors, if they're not already, into one of your contact lists, one of your newsletter lists so that you can inform them,

656
00:45:18.010 --> 00:45:23.290
on how their contributions are making an impact into whatever cause it was that they donated. Yeah.

657
00:45:23.290 --> 00:45:25.290
These are some really good great use cases.

658
00:45:25.290 --> 00:45:30.589
And what's really nice about all of this is you can do it all in one in the Brilliant Directories platform.

659
00:45:30.735 --> 00:45:38.415
I know previously people were using, like, the PayPal donate button, which is also very convenient, but you had to embed, you know, their third party code onto your site.

660
00:45:38.415 --> 00:45:42.595
So now everything could be neatly and nicely done in one place.

661
00:45:43.055 --> 00:45:44.355
So as David mentioned,

662
00:45:44.670 --> 00:45:49.490
let's see a donation demo on we have a site that's set up with some sample,

663
00:45:50.349 --> 00:45:53.630
demo stuff. So let's actually go here to this site.

664
00:45:53.630 --> 00:45:57.975
And before we move forward, this does this one caveat, it does require the,

665
00:45:58.375 --> 00:46:01.595
the the sell digital products and services add on.

666
00:46:02.135 --> 00:46:09.015
This is probably one of the most high value add ons available, I think, because it directly helps you generate more revenue.

667
00:46:09.015 --> 00:46:13.470
I shared a link with that to that in the chat. So if we go to the front end of the site,

668
00:46:13.950 --> 00:46:20.109
we'll kinda show you what's available, what we did, and then, we can kinda pull back the curtain and show you how we did this.

669
00:46:20.109 --> 00:46:25.490
So couple things we did first is we added a link to the main menu. It says donate to help.

670
00:46:25.630 --> 00:46:31.655
And, again, this might not be applicable for all sites, but it never hurts to have a buy me buy us a beer button on a site.

671
00:46:31.655 --> 00:46:33.195
I've seen that kind of stuff,

672
00:46:33.575 --> 00:46:36.215
or to help our mission and things like that.

673
00:46:36.775 --> 00:46:44.315
Just letting people know that you're open to donations kinda also helps you appear like a larger or more established organization, in my opinion.

674
00:46:44.510 --> 00:46:46.609
I'll just click on the donate to help button.

675
00:46:46.910 --> 00:46:52.050
What we did actually is we used the digital products post type, and we actually cloned it.

676
00:46:52.190 --> 00:46:56.445
And we created another digital products post type, but it's exclusively called

677
00:46:56.925 --> 00:47:02.845
donate. And we put all our donation posts that we created under this post type called donate.

678
00:47:02.845 --> 00:47:04.465
Showed you guys that in a second.

679
00:47:04.845 --> 00:47:09.665
So we just created a little landing page. You know, we appreciate your donations. Every bit helps.

680
00:47:10.310 --> 00:47:11.290
Part of the hero,

681
00:47:11.750 --> 00:47:15.370
the hero section that you can create on pages is to have one call to action.

682
00:47:15.750 --> 00:47:20.810
So what we did is we've actually created four, just as just one example, four different donation options,

683
00:47:21.510 --> 00:47:22.550
a $5,000

684
00:47:22.550 --> 00:47:23.350
platinum donor.

685
00:47:23.350 --> 00:47:30.405
So maybe you have different levels and tiers of don't of donations and and, names for your donations that match your branding.

686
00:47:31.505 --> 00:47:32.465
Choose your donation.

687
00:47:32.465 --> 00:47:37.845
This is a flexible amount that the donor can enter their own custom amount that they wanna donate.

688
00:47:37.950 --> 00:47:40.210
And then just to show for demonstration purposes,

689
00:47:40.589 --> 00:47:42.290
a $50 monthly donation,

690
00:47:43.070 --> 00:47:47.890
or a $50 1 time donation. You can, of course, create more of these solid,

691
00:47:48.589 --> 00:47:49.089
established,

692
00:47:49.710 --> 00:47:59.305
amounts like $20 donations, $20 1 time, or you can just stick with the choose your donation amount and allow people to choose if they wanna donate $500

693
00:47:59.305 --> 00:47:59.805
annually,

694
00:48:00.105 --> 00:48:03.165
$1 monthly, and and and more from there.

695
00:48:03.625 --> 00:48:11.020
So what we can do is, let's take a look at the choose your donation one first, and these are just posts that we created on the site.

696
00:48:11.020 --> 00:48:12.160
So choose your donation.

697
00:48:12.540 --> 00:48:15.579
We added an image here, and this is where the magic happens.

698
00:48:15.579 --> 00:48:20.859
So there's a sidebar module that you can also add, if you if you go to the sidebar manager.

699
00:48:21.180 --> 00:48:24.400
Let me actually do that with you now because I think that's pretty helpful.

700
00:48:25.135 --> 00:48:29.775
We created a sidebar for this. And if you go to donation I just created one called donation post.

701
00:48:29.775 --> 00:48:32.355
Everyone has this. If you search for buy button,

702
00:48:33.455 --> 00:48:39.610
this will copy the buy button that's generally underneath the post image and it will add it to the sidebar here.

703
00:48:39.610 --> 00:48:44.730
So if you just search for the word buy, it's this buy button one. You just drag it, on over there.

704
00:48:44.730 --> 00:48:46.090
And that's what we're seeing,

705
00:48:46.490 --> 00:48:47.230
over here.

706
00:48:47.930 --> 00:48:50.890
So to scroll down here, it says enter a donation amount.

707
00:48:50.890 --> 00:48:53.070
So, you know, we could enter a hundred dollars.

708
00:48:53.465 --> 00:48:56.685
And then here, we can donate monthly, quarterly,

709
00:48:57.145 --> 00:48:58.125
annually, semiannually,

710
00:48:58.505 --> 00:49:00.685
all the way to a one time donation.

711
00:49:01.705 --> 00:49:04.185
And then you can have the button here, yes, donate.

712
00:49:04.185 --> 00:49:10.530
But the sidebar updates with whatever you put in here and also vice versa. So just donate $50 now.

713
00:49:10.670 --> 00:49:13.950
And you don't have a card on file when you're doing this, it'll prompt you.

714
00:49:13.950 --> 00:49:18.450
I do I do have a card on file with this account that I'm using. So I'll just continue here

715
00:49:18.990 --> 00:49:22.855
and it will process the payment. And we'll go to the other donation

716
00:49:23.155 --> 00:49:27.415
options here next. And then we'll take a look at how we created some of these posts.

717
00:49:28.275 --> 00:49:32.515
Just give it a second here. It says the payment was successful. And we're actually directing people.

718
00:49:32.515 --> 00:49:35.810
We've created a very simple thank you page. You can obviously

719
00:49:36.110 --> 00:49:37.650
add, you know, more resources

720
00:49:38.190 --> 00:49:43.330
and links to continue their journey with your organization, but we just did a simple thank you page.

721
00:49:44.430 --> 00:49:48.750
My suggestion always when you send people to a thank you page is give them something else to click on.

722
00:49:48.750 --> 00:49:52.775
Join your Facebook group, you know, subscribe to your YouTube channel,

723
00:49:53.235 --> 00:49:57.494
check out more blog posts, do another action. So just a little tip there.

724
00:49:58.195 --> 00:50:02.435
I'm just going to open up some of these other ones and then we'll take a look at how we created them.

725
00:50:02.435 --> 00:50:02.850
So,

726
00:50:03.330 --> 00:50:05.190
we do all four of these here.

727
00:50:05.810 --> 00:50:07.490
So this is a $5,000

728
00:50:07.490 --> 00:50:11.810
platinum donor. That's what we called called it. And this one is just a button.

729
00:50:11.810 --> 00:50:13.010
They don't enter an amount.

730
00:50:13.250 --> 00:50:18.494
All they're doing is donating $5 here and they're gonna get a platinum status. What does that mean?

731
00:50:18.494 --> 00:50:31.740
Well, maybe people who do this afterwards, as David mentioned, you create a page on your site and you just put, like, their photo or something, and you can give them a little bit of, you can attribute their their donation and give them a little credit for it.

732
00:50:32.300 --> 00:50:34.320
We did the custom donation one.

733
00:50:35.180 --> 00:50:37.760
Here is the $50 monthly donation.

734
00:50:38.220 --> 00:50:43.760
So in this one, it's showing you that you're gonna pay $50 per month. It's not just $50 1 time.

735
00:50:43.935 --> 00:50:49.315
If we click on this, they're going to know that they're gonna be paying $50 monthly.

736
00:50:49.535 --> 00:50:51.935
And then last one here, a $50

737
00:50:51.935 --> 00:50:52.995
1 time donation.

738
00:50:53.615 --> 00:50:56.755
Again, here, it's just the button here, donate $50.

739
00:50:57.300 --> 00:50:58.340
And we did something,

740
00:50:58.660 --> 00:51:03.220
a little special here also is in the area here, we actually put a video.

741
00:51:03.220 --> 00:51:06.200
So if you wanted to, you could put a video here.

742
00:51:06.420 --> 00:51:08.980
So when people come to this page, they could learn about your mission.

743
00:51:08.980 --> 00:51:12.920
It could be someone talking to them and thanking for the donation they're about to make,

744
00:51:13.595 --> 00:51:18.714
you know, to your to your website or organization. So I don't just have to have an image here.

745
00:51:18.714 --> 00:51:24.414
And then on the side here, this is just the related posts and it's just showing the other donation options available.

746
00:51:25.430 --> 00:51:29.370
So let me take a step back here and let's go to the admin who created these.

747
00:51:29.990 --> 00:51:31.370
So this is the website,

748
00:51:31.750 --> 00:51:33.110
creating a donation post.

749
00:51:33.110 --> 00:51:38.490
So it says publish content and the admin of the site, the admin the contributor here has a donations.

750
00:51:39.075 --> 00:51:43.795
This is the, the post type that I cloned and created a donations. I just called it donations.

751
00:51:43.795 --> 00:51:45.734
You can call these things whatever you want.

752
00:51:46.035 --> 00:51:48.695
And these are the four posts that I created.

753
00:51:49.395 --> 00:51:51.734
And we'll actually go ahead and do a new donation.

754
00:51:52.210 --> 00:51:53.730
And we'll do, like,

755
00:51:54.130 --> 00:51:55.670
you know, $1,000

756
00:51:55.810 --> 00:52:01.830
elite donor. Let's do another one here. So this is these are the payment options here. So,

757
00:52:02.450 --> 00:52:08.455
if it's a one time payment, a recurring subscription, or a custom donation amount, which I think is the coolest part about this.

758
00:52:08.455 --> 00:52:11.735
But in this case, we'll just do a one time payment calling it a donation.

759
00:52:11.735 --> 00:52:14.615
Now it's just basically a digital product that costs a thousand bucks.

760
00:52:14.615 --> 00:52:18.775
We're just calling it a donation. But we can also do things like, custom.

761
00:52:18.775 --> 00:52:21.000
This is probably more useful to share.

762
00:52:21.480 --> 00:52:22.380
Custom donation.

763
00:52:22.680 --> 00:52:25.480
And what we wanna choose here is custom donation amount.

764
00:52:25.480 --> 00:52:31.080
And what you can choose is the payment cycles that people can choose for their custom donation.

765
00:52:31.080 --> 00:52:34.140
So if you only wanted people to give one time donations,

766
00:52:34.674 --> 00:52:37.335
you would just check box the one time donation option.

767
00:52:37.635 --> 00:52:43.734
If you wanted people to choose monthly or one time, and we'll do that together, enable monthly, enable one time, we'll do that.

768
00:52:43.875 --> 00:52:49.800
And you can choose the the button text that we're seeing here. So this, button here says, yes.

769
00:52:49.800 --> 00:52:55.100
Donate $50 per month. That's actually custom. You can choose what you want to say.

770
00:52:55.560 --> 00:52:56.060
Yes.

771
00:52:56.360 --> 00:52:57.100
I want

772
00:52:57.560 --> 00:53:00.460
to donate or complete donation now. Right?

773
00:53:02.495 --> 00:53:04.915
Complete my donation now.

774
00:53:06.735 --> 00:53:07.935
And, really, that's it.

775
00:53:08.895 --> 00:53:10.895
You can redirect buyers to the thank you page.

776
00:53:10.895 --> 00:53:14.355
So David had created this kinda sample donation thank you page.

777
00:53:14.710 --> 00:53:18.730
You can send a confirmation email. We didn't create any custom emails, but,

778
00:53:19.190 --> 00:53:24.090
you can, again, thank them for their donation, create an email that gives them more calls to action

779
00:53:24.390 --> 00:53:28.090
and things to do and makes them feel all warm and fuzzy inside for their donation.

780
00:53:28.575 --> 00:53:34.355
And if you wanted to, you can send an email to the admin of the site, the post publisher, which is you,

781
00:53:34.655 --> 00:53:37.075
after the purchase, if you wanted to get an extra notification

782
00:53:37.535 --> 00:53:40.595
of the donation amount. Of course, you can enter a description.

783
00:53:40.655 --> 00:53:46.160
Just go ahead and save the changes here. And what's nice is this is a photo gallery option also.

784
00:53:46.160 --> 00:53:53.200
So if you wanted to provide a photo gallery of all the different things that, or whatever's being donated to, maybe you're building a bridge or I don't know.

785
00:53:53.200 --> 00:53:58.045
I'm just thinking outside the box here, but, or maybe smaller projects. You can kind of show,

786
00:53:58.744 --> 00:54:01.385
photographs of what that donation is going towards.

787
00:54:01.385 --> 00:54:05.065
You just choose an image and you can upload a photo there.

788
00:54:05.065 --> 00:54:12.910
To add a video, if you guys were interested in that, more than just an image, You can do this with all your photo album post types.

789
00:54:12.910 --> 00:54:13.970
You can see here,

790
00:54:14.349 --> 00:54:17.730
I've enabled the YouTube or Vimeo video link.

791
00:54:18.269 --> 00:54:22.349
So the way to do that is and let me take a step back. I'll pause here on the front end.

792
00:54:22.349 --> 00:54:23.730
We've effectively created

793
00:54:24.045 --> 00:54:25.184
a custom donation,

794
00:54:25.724 --> 00:54:27.585
post that people can do now.

795
00:54:28.365 --> 00:54:29.984
Let's go to the

796
00:54:30.684 --> 00:54:31.184
dashboard.

797
00:54:31.645 --> 00:54:36.065
And what we did is if we go to my content and we go to edit post settings,

798
00:54:37.085 --> 00:54:40.120
so we had when you get the the digital products,

799
00:54:41.060 --> 00:54:45.560
add on, you get this post type. And this is your digital products post type,

800
00:54:46.100 --> 00:54:52.120
which creates the ability has the ability to create these additional products and services that people can buy.

801
00:54:52.415 --> 00:54:56.575
So, you know, we this site, for example, we also wanna offer ebooks for sale.

802
00:54:56.575 --> 00:54:58.515
We wanna sell marketing services.

803
00:54:58.895 --> 00:55:02.275
But separately, we want another channel just for donations.

804
00:55:02.734 --> 00:55:05.474
So what we did is we cloned the post type.

805
00:55:06.200 --> 00:55:11.400
And when it cloned, we just changed the post type name and some other things to donations.

806
00:55:11.400 --> 00:55:13.180
We made the post type name donations.

807
00:55:13.799 --> 00:55:15.339
The URL is donate.

808
00:55:16.039 --> 00:55:16.779
The search

809
00:55:17.160 --> 00:55:18.140
results page,

810
00:55:18.599 --> 00:55:21.740
is we appreciate your donations, the title for this.

811
00:55:22.575 --> 00:55:27.615
And that's basically basically and now we've created an additional channel of products that we can sell.

812
00:55:27.615 --> 00:55:35.250
So think of when you clone the digital products post type, you're just creating different channels of different types of content that you can sell.

813
00:55:35.250 --> 00:55:41.330
You could, of course, do all of them under the digital products and have them under different categories, I think, and or whatnot.

814
00:55:41.330 --> 00:55:44.230
But I let because we know we're gonna have exclusive

815
00:55:44.530 --> 00:55:45.030
donations,

816
00:55:45.570 --> 00:55:48.870
donation channel, I thought this was the best route for this.

817
00:55:49.525 --> 00:55:54.425
And back to how we enabled the YouTube or video Vimeo link,

818
00:55:54.885 --> 00:55:56.905
when you're editing a post type

819
00:55:57.205 --> 00:56:00.025
and it's a photo album post type, like your classifieds,

820
00:56:00.485 --> 00:56:01.785
photo albums, etcetera,

821
00:56:02.289 --> 00:56:07.589
you have this setting here under in the first tab, general settings, additional settings,

822
00:56:07.890 --> 00:56:09.829
enable photo gallery videos.

823
00:56:10.609 --> 00:56:14.869
By default, this is set to no. You if you want it, you can set this to yes.

824
00:56:14.930 --> 00:56:16.390
Go ahead and save the changes.

825
00:56:16.725 --> 00:56:18.805
And that's how we're seeing this here.

826
00:56:18.805 --> 00:56:22.905
Now let's actually search for a YouTube video, YouTube donation.

827
00:56:23.445 --> 00:56:24.745
So let's save Africa.

828
00:56:25.765 --> 00:56:28.085
Maybe this is not the best video. It says gone wrong.

829
00:56:28.085 --> 00:56:30.905
But, anyways, the example here is for the video. So,

830
00:56:31.365 --> 00:56:36.819
let's just paste the URL here for the YouTube video, VIM or Vimeo link.

831
00:56:37.359 --> 00:56:39.540
And if we go back to all our posts,

832
00:56:40.000 --> 00:56:43.619
this is the custom donation that I created. Let's actually view the post.

833
00:56:44.055 --> 00:56:45.335
And this is the cover.

834
00:56:45.335 --> 00:56:50.295
So you can choose the cover that matches the video you're uploading, etcetera, but you can actually play the video now.

835
00:56:50.295 --> 00:56:53.115
And I think this is a really nice touch when you're doing donations.

836
00:56:53.335 --> 00:56:57.494
And you can have additional photos from the photo album to to have,

837
00:56:58.569 --> 00:57:02.190
a a gallery of images and videos here, which should make a more compelling,

838
00:57:02.890 --> 00:57:03.390
statement,

839
00:57:03.690 --> 00:57:08.190
for people to want to donate to your cause or website or mission here.

840
00:57:09.210 --> 00:57:13.465
So if we go to donation amount, if you recall, we only selected,

841
00:57:13.925 --> 00:57:19.225
monthly or one time as the option. So if I do $10 monthly or $10 1 time,

842
00:57:19.765 --> 00:57:24.825
we can say, yes, complete my donation now. This is the button that, the text that we created,

843
00:57:25.170 --> 00:57:28.550
And it's all very seamless. Let's actually follow through with this.

844
00:57:28.849 --> 00:57:33.569
And we'll see what it looks like in the member's dashboard as well. And then we can move on.

845
00:57:33.569 --> 00:57:38.234
I think that should cover everything. Give this a moment to process. Here Here we go. Payment was

846
00:57:38.535 --> 00:57:42.075
successful. The website captured additional revenue, donation revenue.

847
00:57:42.214 --> 00:57:45.415
So if I go to I'm the admin user purchasing my own products.

848
00:57:45.415 --> 00:57:49.994
But if I go to my billing information, we can also see recent transactions here in my dashboard.

849
00:57:50.260 --> 00:57:53.700
We can see, all the things that I've purchased from the site.

850
00:57:53.700 --> 00:57:59.800
So, this was the custom donation from the donations post type. It was a one time payment. It was $10

851
00:57:59.940 --> 00:58:04.665
Now this is you as the member seeing all the payments you made on the site.

852
00:58:05.065 --> 00:58:07.625
So this is what your members will see after their purchases.

853
00:58:07.625 --> 00:58:19.790
Now you, the website owner, the person who created the digital product, the donation products, in your donation section here where you see all the posts you've created, you will have a sales history tab.

854
00:58:19.930 --> 00:58:25.050
And this is where you can see who all the buyers are of your different digital products.

855
00:58:25.050 --> 00:58:28.990
In this case, donate we the donation products. And so you can filter by product.

856
00:58:29.450 --> 00:58:33.070
So the custom donation one, that's the one I just did. There's one person.

857
00:58:33.565 --> 00:58:38.545
You can export this list. So if you need to export this list and and create a physical print copy,

858
00:58:38.845 --> 00:58:43.665
maybe you're doing it for an event and donators can come to the event. So you create a checklist,

859
00:58:44.285 --> 00:58:48.750
clipboard list of, you know, before people enter to see who's on the list and things like that.

860
00:58:49.150 --> 00:58:55.410
So the exporting results, will give you a CSV file, and you can you can, of course, use that for many different things.

861
00:58:55.630 --> 00:58:59.970
And also all this is tied into the webhooks. So if you need to do additional integrations,

862
00:59:00.590 --> 00:59:02.930
when people purchase specific digital products,

863
00:59:03.234 --> 00:59:06.055
you can do other actions and workflows with other,

864
00:59:06.515 --> 00:59:07.655
solutions and platforms,

865
00:59:08.355 --> 00:59:09.335
out there. But,

866
00:59:09.714 --> 00:59:16.135
in a nutshell, David, let me know if I've skipped over anything or or if we should mention anything else here at this stage.

867
00:59:16.440 --> 00:59:17.400
I think we covered it.

868
00:59:17.400 --> 00:59:21.820
And my favorite feature, just to point out, I I think, is being able to export

869
00:59:22.200 --> 00:59:28.619
all of the donor list and then also the webhook integrations, being able to utilize that list of of donors

870
00:59:29.285 --> 00:59:30.985
or digital product purchasers,

871
00:59:31.765 --> 00:59:36.885
and being able to utilize that with any third party platform that also supports webhooks. So,

872
00:59:37.285 --> 00:59:42.565
really flexible stuff here and and really glad we were able to push this update recently. I agree.

873
00:59:42.565 --> 00:59:44.190
And one more thing is,

874
00:59:44.670 --> 00:59:48.369
not only will you be able to let me close some of these tabs down.

875
00:59:48.670 --> 00:59:51.810
Not only will you see the sales history when you're logged in,

876
00:59:52.270 --> 00:59:59.005
as the the admin who created these posts, but also in your finance tab under transaction history.

877
00:59:59.005 --> 01:00:01.425
These are just like every other transaction on

878
01:00:01.885 --> 01:00:02.625
your site.

879
01:00:03.005 --> 01:00:04.305
So you can see here,

880
01:00:04.925 --> 01:00:06.145
the custom donations,

881
01:00:06.845 --> 01:00:09.745
are part of the site generator, a hundred $60.

882
01:00:09.930 --> 01:00:13.069
So all of it is also available in your transaction

883
01:00:13.369 --> 01:00:17.950
history as well, the member who purchased it. In this case, I was purchasing it from myself,

884
01:00:18.809 --> 01:00:20.270
and you can see that here.

885
01:00:20.329 --> 01:00:24.315
Another fun tip, if you guys don't aren't familiar with it, the search subscriptions

886
01:00:24.615 --> 01:00:30.475
ta link right under transaction history, this will actually show you all the recurring subscriptions

887
01:00:30.855 --> 01:00:33.735
that are either active or have ended on your site.

888
01:00:33.735 --> 01:00:45.140
So we can see here if we do subscription status active and do search, we can see there are currently four active subscriptions on the site that have so far generated $160

889
01:00:45.440 --> 01:00:47.380
for the site. So you can search for,

890
01:00:48.000 --> 01:00:51.220
the actual subscriptions here, not just the individual transactions,

891
01:00:51.520 --> 01:00:52.819
the line item transactions.

892
01:00:53.655 --> 01:00:57.275
Yeah. So with that, thank you, David, for putting those earlier slides together.

893
01:00:57.415 --> 01:00:58.715
I think it's pretty straightforward.

894
01:00:58.855 --> 01:01:04.555
You guys can ask your website visitors and others to donate to your cause, your mission, your website,

895
01:01:04.855 --> 01:01:06.235
especially good for startups.

896
01:01:06.295 --> 01:01:10.360
Don't be shy if you're not, you know, a a nonprofit or something like that.

897
01:01:10.360 --> 01:01:15.020
Startups need funding too for their development and their and the, their growth.

898
01:01:15.400 --> 01:01:19.180
So if you're a startup, having a donation button doesn't hurt either.

899
01:01:19.640 --> 01:01:23.144
So with that, we'll switch things over to q and a, open,

900
01:01:23.684 --> 01:01:27.785
for any types of questions or comments or feedback or suggestions.

901
01:01:28.565 --> 01:01:33.525
Steven, we'll start with you since you had your hand up earlier. Yeah. Can you hear me? Yes, sir.

902
01:01:33.525 --> 01:01:34.424
How are you today?

903
01:01:34.805 --> 01:01:37.765
Great. Thank you. How are you guys? Good. Good. Great.

904
01:01:37.765 --> 01:01:42.640
Quick Quick question regarding so, regarding I had a initial question regarding the two factor authentication.

905
01:01:43.340 --> 01:01:46.560
It's a question and, I guess, a, wish list request.

906
01:01:47.180 --> 01:01:51.280
The question is, is that only pertaining to,

907
01:01:52.619 --> 01:01:53.359
the BD

908
01:01:53.845 --> 01:01:55.465
owner, or does it also,

909
01:01:56.485 --> 01:02:00.885
stretch to the actual members when the members check into the website as quest as a question.

910
01:02:00.885 --> 01:02:05.945
And this request would be, is it possible to have some sort of advanced setting

911
01:02:06.300 --> 01:02:09.340
where the BD owner can turn that on or off?

912
01:02:09.340 --> 01:02:12.320
Because, you know, for a lot of people like you kind of mentioned,

913
01:02:12.620 --> 01:02:17.260
you know, it creates a customer service issue, they they get locked out or they get confused or whatever.

914
01:02:17.260 --> 01:02:18.225
So that's those other

915
01:02:18.545 --> 01:02:20.005
questions and comments.

916
01:02:20.865 --> 01:02:21.585
Very good question.

917
01:02:21.585 --> 01:02:28.965
So in this first phase, Steven, we will be rolling out for you the website owner for logging into the back end administration

918
01:02:29.345 --> 01:02:31.925
area where you work on your Brilliant Directories website.

919
01:02:32.210 --> 01:02:34.609
We're internally testing it with our own team right now.

920
01:02:34.609 --> 01:02:38.150
There's a there are a few quirks to work out. Once we see that, that's pretty smooth.

921
01:02:38.690 --> 01:02:41.430
We'll give you the option. We're not gonna make it compulsory,

922
01:02:42.210 --> 01:02:48.405
for b d admin for you to choose to to enable 2FA for your login in the admin area.

923
01:02:48.945 --> 01:02:53.745
Later in the year, we're going once that's smoothed out, we'll see about,

924
01:02:54.145 --> 01:02:57.685
offering this for the front end for you and your members of your site.

925
01:02:58.160 --> 01:03:01.780
And then, of course, that will be optional. I don't think we're going to make it compulsory.

926
01:03:01.920 --> 01:03:06.020
You as the website owner can choose the level of security that your community needs,

927
01:03:06.720 --> 01:03:07.600
for right now.

928
01:03:07.600 --> 01:03:14.985
And, you would when it is released later down the line, that will be an option for you to toggle on or off for your site.

929
01:03:14.985 --> 01:03:19.625
So thank you there. Good questions there, Stephen. All right. I see Sean's got his hand up here.

930
01:03:19.625 --> 01:03:22.525
Hi, Jason. Thank you for all the ads on the team.

931
01:03:23.545 --> 01:03:25.485
I have a question. Also, June,

932
01:03:25.865 --> 01:03:26.685
with your

933
01:03:27.250 --> 01:03:30.950
new to extend so that forward needs to see them. So

934
01:03:31.890 --> 01:03:35.350
we used to have a forward new option to be out. So

935
01:03:35.970 --> 01:03:38.630
it should be good. You need to listen to different people.

936
01:03:38.930 --> 01:03:43.265
So right now, we did start. So we asked to actually using milk

937
01:03:43.645 --> 01:03:44.464
for center

938
01:03:44.765 --> 01:03:45.265
engine.

939
01:03:46.285 --> 01:03:47.025
Now whatever,

940
01:03:47.404 --> 01:03:48.305
at this cable,

941
01:03:48.684 --> 01:03:49.424
how between

942
01:03:51.085 --> 01:03:54.785
means usage, you know, if you because when creating inbox for CPAP,

943
01:03:55.805 --> 01:03:58.970
then Right. But, that's that's the issue of an open

944
01:03:59.450 --> 01:04:01.710
any users that year or or

945
01:04:02.730 --> 01:04:03.630
what's this interest?

946
01:04:04.170 --> 01:04:05.050
I'm I'm with you.

947
01:04:05.850 --> 01:04:11.485
So the best thing to do there so, yeah, recently, we we kinda deprecated kind of deprecated and sunsetted the email forwarders,

948
01:04:11.865 --> 01:04:15.805
that were available in cPanel. And the main reason is, and we're all familiar,

949
01:04:16.265 --> 01:04:16.765
Google,

950
01:04:17.065 --> 01:04:19.245
Apple, Outlook, they've all hardened,

951
01:04:19.865 --> 01:04:23.245
their ability to receive emails. And when we

952
01:04:23.785 --> 01:04:24.685
do a forwarder,

953
01:04:25.859 --> 01:04:29.559
it's getting convoluted is the best way to it's not validated properly,

954
01:04:29.859 --> 01:04:32.760
and they're getting rejected and kicked back from Gmail,

955
01:04:33.220 --> 01:04:35.640
when when you set up a forwarder in cPanel,

956
01:04:36.260 --> 01:04:38.119
to to something like Gmail.

957
01:04:39.085 --> 01:04:44.305
The best way to do that now to do things these things now is set up the forwarder inside

958
01:04:44.765 --> 01:04:50.205
of Gmail and then forward it to, the email address that you want it forwarded to.

959
01:04:50.205 --> 01:04:55.960
So rather than doing the so the best thing to do first is create the actual email address,

960
01:04:56.420 --> 01:05:00.599
in the email address section of the cPanel. You can certainly and definitely do that.

961
01:05:01.940 --> 01:05:06.920
You can also create a catch all. Let me show you this. This might be a better,

962
01:05:08.045 --> 01:05:12.765
suggestion for you. Give me one second here. Sean, I think this might actually help you the most.

963
01:05:12.765 --> 01:05:14.865
So if we go to cPanel here,

964
01:05:15.485 --> 01:05:18.065
and a catch all will basically receive,

965
01:05:19.245 --> 01:05:20.785
let's see here, default

966
01:05:21.400 --> 01:05:23.980
default address. So search for default address.

967
01:05:25.000 --> 01:05:26.220
Catch any emails

968
01:05:26.520 --> 01:05:29.720
that is sent to an invalid email address for your domain.

969
01:05:29.720 --> 01:05:38.525
So you can what you can do is you can if you're using emails in your marketing and things like that, or or having people email to emails that don't exist,

970
01:05:38.985 --> 01:05:45.165
set up a catchall, which was to an email address you do have access to that comes to your Gmail.

971
01:05:45.385 --> 01:05:53.070
And inside your Gmail, you can then forward it to the people or places it actually needs to go to wherever you were going to set up the forwarder anyways,

972
01:05:53.610 --> 01:05:54.270
in your,

973
01:05:54.570 --> 01:05:57.630
in your cPanel. So instead of using the forwarder in cPanel,

974
01:05:58.170 --> 01:05:59.550
try using a catchall

975
01:05:59.945 --> 01:06:06.425
and from the catch all redirect it. So in your Gmail, if I sent an email to sean@mywebsite.com

976
01:06:06.425 --> 01:06:11.225
and that email doesn't exist, I'm gonna receive it as to my catch all email address.

977
01:06:11.225 --> 01:06:15.650
So Sean and then I can redirect it or forward it to the person that I

978
01:06:16.109 --> 01:06:19.089
want those emails to sean@atmywebsite.com

979
01:06:19.390 --> 01:06:20.430
for those emails to go to.

980
01:06:20.430 --> 01:06:26.369
So I think a good first step here, Sean, would be to come to your cPanel and add a default address

981
01:06:26.910 --> 01:06:29.585
and make sure it comes to an

982
01:06:29.964 --> 01:06:33.345
email you have in Gmail or Outlook. And from there,

983
01:06:33.724 --> 01:06:37.984
you can set up forwarders. If you need help doing that I set up a lot of forwarders,

984
01:06:39.565 --> 01:06:40.305
in Gmail,

985
01:06:40.685 --> 01:06:46.359
in my own Gmail. So forward Gmail messages to another account. I'll just pop this in for you.

986
01:06:46.740 --> 01:06:51.640
But this would be the the first best first best thing I would recommend trying

987
01:06:51.940 --> 01:06:55.140
is to go to your cPanel and define a default address.

988
01:06:55.140 --> 01:07:00.385
It'll catch any emails sent to invalid addresses that don't exist for your domain.

989
01:07:00.605 --> 01:07:05.105
And from so you'll receive that in your Gmail. And from there, you can do the forwarding,

990
01:07:05.725 --> 01:07:10.785
following Gmail steps or whatever email inbox you're you're using, Outlook or Apple,

991
01:07:11.325 --> 01:07:16.279
and things like that. So that would be my best suggestion for you there, Sean. Thank you.

992
01:07:16.740 --> 01:07:21.619
Let's move on to Horatio here. How are you doing, Horatio? Hey, Jeremy? Yes, sir. How are you doing?

993
01:07:21.619 --> 01:07:24.440
Okay. Great. Great. I was not sure if you were listening to me.

994
01:07:25.140 --> 01:07:29.375
So how are you doing? Good. Good, good, good webinar. Thank you. Thank you. Thank you.

995
01:07:29.695 --> 01:07:34.735
So I have a question for you. I have, I've already asked this question. I submitted a help.

996
01:07:34.735 --> 01:07:37.555
They kind of helped me out correct the issue I was having.

997
01:07:38.815 --> 01:07:47.230
So, so what I wanted to do is, is whenever my member signs up, I want to give them an opportunity to have two places to put a phone number right now.

998
01:07:47.230 --> 01:07:50.370
There's, there's one, one place they can put it on there.

999
01:07:50.750 --> 01:07:57.424
I want them to be able to put a second number if in case they have like, they're working in collaboration with somebody else.

1000
01:07:57.484 --> 01:08:04.605
And I wanted a third number in just in case they wanted me to use just to have the owner's number.

1001
01:08:04.605 --> 01:08:09.505
So they might have two employees and then they have the owner's number that is not shown for the visitors.

1002
01:08:10.130 --> 01:08:14.370
So I'm trying to, kinda do that without making a mess out of my site.

1003
01:08:14.370 --> 01:08:17.810
So I think I already made a mess a little bit before they fixed it for me.

1004
01:08:17.810 --> 01:08:22.530
So I really want, hopefully you can help me out with this. Yeah. Let's, I'm sharing my screen here.

1005
01:08:22.530 --> 01:08:24.645
Let's actually go to the site real quick.

1006
01:08:25.365 --> 01:08:28.965
We can definitely help you out with this. Okay. I'll just show you the the thing.

1007
01:08:28.965 --> 01:08:30.564
So, let's look for,

1008
01:08:31.045 --> 01:08:33.865
contact details here. Alright. So,

1009
01:08:34.645 --> 01:08:38.805
there's a few ways to slice this and do this, but I'll I'll show you the way I would do it just simply.

1010
01:08:38.805 --> 01:08:47.100
So I'd I'd customize the the listing contact details member form, and let's just do a search here so we could kinda see an example here.

1011
01:08:47.100 --> 01:08:49.199
This was that sample import we did earlier.

1012
01:08:49.739 --> 01:08:52.560
So we could see this this person has a phone number here.

1013
01:08:53.865 --> 01:08:57.645
So what I would do is I would I'd look for the phone field first.

1014
01:08:58.425 --> 01:08:59.805
So here's the phone number.

1015
01:09:00.905 --> 01:09:05.405
Let's see if we can add a field under here now. Okay. So let's just come here.

1016
01:09:05.865 --> 01:09:10.410
There we go. So under the phone number field so this is gonna be like an alternate phone number?

1017
01:09:10.550 --> 01:09:10.870
Yes.

1018
01:09:10.870 --> 01:09:19.290
Well, I I I have a client that has two phone numbers for two different employees and then he wanted to provide me with his number,

1019
01:09:20.069 --> 01:09:27.685
but I don't wanna keep this on a separate, you know, I wanna keep it in the same spot where I can go back and look for his number and and just call him if I need.

1020
01:09:27.825 --> 01:09:32.805
Okay. So what we could do is two things. So the alt you can create two new fields.

1021
01:09:33.025 --> 01:09:36.569
One, I would create alternate public phone or or call it whatever you want.

1022
01:09:36.649 --> 01:09:41.069
Another one, do alternate private slash internal phone phone number.

1023
01:09:41.369 --> 01:09:46.829
And for the private one, I understand that's for your team to kinda have a number that you can reach

1024
01:09:47.290 --> 01:09:51.114
the company without it being on the the public site. Yes. Correct.

1025
01:09:51.114 --> 01:09:54.175
So so for this one, toggle open the cogs

1026
01:09:54.715 --> 01:09:57.034
and under display view, turn that off.

1027
01:09:57.034 --> 01:10:00.335
That will that will make it so it doesn't show on the profile.

1028
01:10:00.875 --> 01:10:02.975
Okay. So they can input a value.

1029
01:10:03.580 --> 01:10:06.720
These really don't matter. You can turn everything else off. Just do input view,

1030
01:10:07.820 --> 01:10:11.440
and that should be fine. That will be for the private internal number.

1031
01:10:12.140 --> 01:10:16.640
And let me just check here. I don't think that there's a zone field.

1032
01:10:16.700 --> 01:10:19.905
Well, you you could, but let's just, let's just keep it like that.

1033
01:10:19.905 --> 01:10:22.304
Let's just keep it as an input field for now. Just simple.

1034
01:10:22.304 --> 01:10:24.405
So I'm gonna just state these changes here,

1035
01:10:24.784 --> 01:10:28.864
and then we can log in and see what what it would look like. Yeah.

1036
01:10:28.864 --> 01:10:31.284
So I'm logged in as person, basic information.

1037
01:10:32.030 --> 01:10:38.030
So here we have the, the phone number, and then we can do alternate number. Right? Whatever it is.

1038
01:10:38.030 --> 01:10:41.070
310555555.

1039
01:10:41.310 --> 01:10:47.355
This is the you can add add help text too if you wanted to. Right? So I I I got that. Yeah. Yeah.

1040
01:10:47.515 --> 01:10:52.655
So, yeah, that's that's basically it. So let's just add another number here and save the changes.

1041
01:10:53.275 --> 01:10:58.655
Gotta put a first name. I'll just put Jason Jason. Okay. And let's look at the listing here.

1042
01:10:58.875 --> 01:11:01.295
We should see the alternate phone number,

1043
01:11:01.755 --> 01:11:03.909
on the site. Let me just see here.

1044
01:11:04.050 --> 01:11:09.010
Here's the alternate public phone number, but we're not gonna see the private phone number here.

1045
01:11:09.010 --> 01:11:13.409
Okay. Great. So that's that's, that's what I need to do on that one. Thank you so much. Of course.

1046
01:11:13.409 --> 01:11:16.230
Thank you, Horacio. Appreciate your questions always.

1047
01:11:16.655 --> 01:11:20.015
Well, guys, we are just at the at that time. Super fun webinar.

1048
01:11:20.015 --> 01:11:22.355
Thank you so much for your questions.

1049
01:11:22.735 --> 01:11:27.875
Great tip of the week. Thank you, David. You can accept and receive donations on your site.

1050
01:11:28.175 --> 01:11:32.250
Lots of lab updates, lots more to come. Thank you guys for your feedback.

1051
01:11:32.250 --> 01:11:34.270
The majority of these are from

1052
01:11:34.650 --> 01:11:35.390
you guys.

1053
01:11:36.650 --> 01:11:39.230
Let's see. We got we got 24 people

1054
01:11:39.850 --> 01:11:43.690
left on the webinar here. Let's do a special something for all of you.

1055
01:11:43.690 --> 01:11:48.594
We we didn't really plan on this. If you go to shop.brilliantdirectories.com,

1056
01:11:48.594 --> 01:11:51.335
you can all do this now. I'll share the link here.

1057
01:11:51.795 --> 01:11:52.614
You can

1058
01:11:52.915 --> 01:11:56.295
pick up I think, you can get a $20

1059
01:11:56.355 --> 01:11:59.735
gift certificate. There's a few items here. You can get a Bluetooth

1060
01:12:00.275 --> 01:12:01.580
speaker, a hat,

1061
01:12:02.199 --> 01:12:06.280
coffee mug. You can go there right now, shop.brilliantdirectories.com.

1062
01:12:06.280 --> 01:12:07.900
I'll do this with you. I'll show you.

1063
01:12:07.960 --> 01:12:15.855
I think everyone gets who's on this webinar, let me show you the the promo code you can use to get any one of these items totally for free.

1064
01:12:15.995 --> 01:12:21.435
Let's do the mouse pad. I like this mouse pad here. And we'll add to cart. And let's see.

1065
01:12:21.435 --> 01:12:24.175
It looks like I got a couple things here. Let's go to checkout.

1066
01:12:25.755 --> 01:12:30.530
Great. And I think the promo code is, and I'll put it in the chat here.

1067
01:12:30.530 --> 01:12:35.730
Where's the promo code input? Am I missing it here, David? Here it is, the discount code right here.

1068
01:12:35.730 --> 01:12:40.290
If you do a hundred off, let's see here. If you get one product, it should be a hundred off.

1069
01:12:40.290 --> 01:12:42.050
Otherwise, I think it's $25

1070
01:12:42.050 --> 01:12:45.375
off. Yeah. So there's no item over $25

1071
01:12:46.235 --> 01:12:50.395
over $20 in the shop. So you can get you can get two items. You basically get $25

1072
01:12:50.395 --> 01:12:53.534
off. And then I think if you do ship free also,

1073
01:12:54.235 --> 01:12:58.460
it will remove the shipping costs. Let's see, free ship, I think it is.

1074
01:13:00.199 --> 01:13:01.020
Yep. So

1075
01:13:01.639 --> 01:13:04.539
shipping, free ship couldn't be used with your existing discounts.

1076
01:13:04.920 --> 01:13:11.895
We'll make sure that works. But I think it's free ship and 100 off. And you can get some free swag.

1077
01:13:11.895 --> 01:13:14.795
I'll put these two coupon codes in the chat here for everyone.

1078
01:13:15.015 --> 01:13:19.594
That one code, and that's the hundred off. It gives you $25 off.

1079
01:13:19.655 --> 01:13:22.650
So if you get one item, it is % off. But,

1080
01:13:23.130 --> 01:13:23.929
so there you go.

1081
01:13:23.929 --> 01:13:32.830
We'll make sure that free ship works for you guys, and you guys can pick yourselves up some free BD swag at shop.brilliantdirectories.com.

1082
01:13:33.130 --> 01:13:33.630
Yeah.

1083
01:13:34.570 --> 01:13:37.630
That should do it for the webinar here.

1084
01:13:38.735 --> 01:13:42.735
Yep. Next webinar will be next week. Also, the the there's a lot of good updates here.

1085
01:13:42.735 --> 01:13:43.715
The brilliant app,

1086
01:13:44.015 --> 01:13:46.815
you can go to brilliantdirectories.com/apple

1087
01:13:46.815 --> 01:13:52.140
app or Google app. It'll direct you to, the App Store so you can download the BD app.

1088
01:13:52.460 --> 01:13:56.400
We'll post a replay of this webinar in the Facebook group shortly after.

1089
01:13:56.460 --> 01:13:58.640
Those of you that joined us on YouTube,

1090
01:13:59.020 --> 01:14:00.711
it's been fun hanging with you.

1091
01:14:00.871 --> 01:14:06.151
On behalf of myself, David, and the entire Brilliant Directories family, thank you guys so much.

1092
01:14:06.151 --> 01:14:09.291
Have a great day and a brilliant week. We'll see you next week.