WEBVTT

1
00:00:00.160 --> 00:00:08.340
In this video, we're gonna do a quick overview of administrative rules and, the different custom permissions that you can set for an admin.

2
00:00:08.880 --> 00:00:13.780
So you as an owner, you are automatically considered an Calvin on your account.

3
00:00:14.505 --> 00:00:19.885
You are listed as the owner, but you can go here into your little gear icon into settings,

4
00:00:20.265 --> 00:00:23.404
into this account Calvin, and go down to administrators.

5
00:00:24.744 --> 00:00:29.725
Here you're going to be able to control who is, you know, enabled, who is not enabled.

6
00:00:29.940 --> 00:00:37.860
You'll be able to control it here, and then you can also change their different roles and be able to do like, or do you want them listed as a support member?

7
00:00:37.860 --> 00:00:40.920
Do you want them to change what type of admin they are?

8
00:00:41.460 --> 00:00:52.245
And then if you want to add someone new, a virtual assistant, maybe you're adding people to your team, maybe you have a co owner or a collaborator that you're kind of working with, then you're going to do this add administrator.

9
00:00:53.425 --> 00:01:02.150
You want to add their email or their Simplero ID, if you have those things, just so that they can have that invite so that they can be added to your account.

10
00:01:02.610 --> 00:01:07.270
You're able to add a personal message to the email invite for the admin role.

11
00:01:07.890 --> 00:01:16.345
So you could just say, I can't wait to have you join us, And then you can also have the option to auto generate the username and password and kind of have a name for that to admin.

12
00:01:16.884 --> 00:01:23.284
If they already have like a Simplero ID at all, then it would just take on whatever the name of their account would be.

13
00:01:23.284 --> 00:01:27.070
So if I were to add myself, then it would have the name on my profile.

14
00:01:28.090 --> 00:01:29.710
Now we have our different roles.

15
00:01:29.850 --> 00:01:33.790
So co owner is going to have the same exact permissions as you as an owner.

16
00:01:34.170 --> 00:01:39.150
An admin is going to have everything but the option to control your administrators

17
00:01:39.610 --> 00:01:41.704
or manage those types of permissions.

18
00:01:42.405 --> 00:01:44.585
The basic admin is the same as the admin

19
00:01:44.965 --> 00:01:50.825
minus the financial data. So they're not going to have any way to like view your transactions

20
00:01:51.125 --> 00:01:54.024
or manage your permissions. They can see purchases

21
00:01:54.325 --> 00:01:58.689
and participant info, but but they can't change or like view the financial

22
00:01:58.990 --> 00:02:01.090
like in your invoices or anything like that.

23
00:02:01.310 --> 00:02:10.449
An assistant is going to have those same exact settings as the basic admin except for they now won't have the option to access purchases or participant info.

24
00:02:10.725 --> 00:02:21.065
So they'd be able to see your product, they'd be able to see your courses, they can edit courses, they can send broadcast, they just can't see anything in terms of like actual purchase and participant information.

25
00:02:22.165 --> 00:02:26.970
Support specialist, that is gonna be someone who's gonna be able to kind of manage your tickets.

26
00:02:26.970 --> 00:02:28.670
They're going to see pretty much everything,

27
00:02:29.610 --> 00:02:32.970
but they can only read it. They cannot manage it. They cannot make changes.

28
00:02:32.970 --> 00:02:36.510
They can't send broadcast or see your purchases or anything like that.

29
00:02:36.650 --> 00:02:40.830
An affiliate manager would only have the option to manage your affiliate programs.

30
00:02:41.265 --> 00:02:44.965
They can see your contact records. They can see your list information,

31
00:02:45.584 --> 00:02:49.284
but they cannot really do anything outside of that affiliate program.

32
00:02:49.985 --> 00:02:51.525
Now we have our custom roles.

33
00:02:51.665 --> 00:02:56.485
Now if you are on that skyrocket plan, you have that option for a custom role.

34
00:02:56.630 --> 00:02:58.410
This is going to be set permissions.

35
00:02:59.030 --> 00:03:04.010
Maybe you kind of want to pick and choose what role, what things your admins have access to.

36
00:03:04.630 --> 00:03:07.670
And this custom role, is where you're going to do that.

37
00:03:07.670 --> 00:03:12.090
You're going to have the option to save this so you can reuse it for other admins in the future.

38
00:03:12.825 --> 00:03:14.685
And then we have all of these.

39
00:03:14.745 --> 00:03:19.005
So each of these things that kind of say manage, you're going to be able to go in and make changes.

40
00:03:19.225 --> 00:03:23.805
That means that you can not only see it, but you can make those changes.

41
00:03:23.945 --> 00:03:29.300
If you have it set for read, that means that you can only read it. You can't make your changes.

42
00:03:29.680 --> 00:03:34.900
So if you want them to be able to go into your affiliate programs, you want them to make those changes,

43
00:03:35.200 --> 00:03:37.280
I would encourage you to do the manage.

44
00:03:37.280 --> 00:03:41.700
And as you see, once you select the manage, it's automatically marked as the read.

45
00:03:42.784 --> 00:03:48.084
Once you select something like this where it says, you know, like the manage, whether it's the affiliate or the automations,

46
00:03:48.545 --> 00:03:51.825
you're going to have a couple of different options pull up down here.

47
00:03:51.825 --> 00:03:57.525
So you can select like is it all all affiliate programs or is it only specific ones?

48
00:04:00.490 --> 00:04:06.030
Then we have our options for your contacts, notes, lists, tags, things like that. It can read like a

49
00:04:06.330 --> 00:04:09.230
support specialist or you can actually go in and make changes.

50
00:04:10.105 --> 00:04:12.185
Courses, again, you can see what's inside of it.

51
00:04:12.185 --> 00:04:16.125
You can see what they are, but you cannot change anything. Whereas manage you would.

52
00:04:16.745 --> 00:04:18.205
Same with done for you templates.

53
00:04:18.345 --> 00:04:22.365
If you don't want them to be able to make changes to your done for you templates,

54
00:04:23.065 --> 00:04:24.445
I wouldn't select that.

55
00:04:25.069 --> 00:04:28.610
Same with financials, if you want them to see your financials, be able to

56
00:04:28.990 --> 00:04:31.490
do different things then you can do your manage.

57
00:04:32.990 --> 00:04:36.530
Landing pages and funnels, if you want them to be able to change those things.

58
00:04:37.195 --> 00:04:43.695
NPS surveys, you can decide whether or not they are able to read and manage those, whether or not they're going to access that information.

59
00:04:45.035 --> 00:04:56.030
Pipelines and deals, now if you have someone who is like a support specialist or anything like that, you're gonna want the pipelines and deals to be available because the support tickets does work as

60
00:04:56.330 --> 00:05:01.390
a pipeline. So you want to have that option to to read and manage your pipelines and deals.

61
00:05:02.945 --> 00:05:08.645
Now if you have, you know, someone who is going to look at your products, membership levels, product catalogs,

62
00:05:09.025 --> 00:05:13.605
anything that you want them to kind of have an option to edit, again do your manage.

63
00:05:14.305 --> 00:05:29.240
Purchases, you have the option to manage your purchases, of course, but then you can also decide well like you can manage it, but maybe you don't want them to add charges or maybe you only want them to be able to add charges to it, but you don't want them to edit existing charges.

64
00:05:29.699 --> 00:05:34.195
This is where you're going to be able to kind of mess around with that And maybe you only want them to read it.

65
00:05:34.195 --> 00:05:38.295
So they can see it, but they can't do anything with it. Maybe it's really limited

66
00:05:38.675 --> 00:05:42.695
in terms of what you want for folks to be able to, change those purchases.

67
00:05:43.795 --> 00:05:45.510
And then next is our scheduling links.

68
00:05:45.670 --> 00:05:51.610
So if you want them to go in and not only look at it, but be able to manage all of them, then you would click manage.

69
00:05:51.990 --> 00:05:56.730
If you want them to only be able to manage their own, then you would select that manage own.

70
00:05:56.870 --> 00:06:00.310
And then of course the read, if you want to be able to read all scheduling link.

71
00:06:00.310 --> 00:06:07.504
When you have your tickets, that's going to be again with your support tickets you're going to want to have the pipelines and deals available, but you also want to have the tickets.

72
00:06:07.965 --> 00:06:13.104
So you'll have them be able to read but also make those changes and the same with the worksheets

73
00:06:13.485 --> 00:06:15.905
if you can have them either read or manage.

74
00:06:16.770 --> 00:06:26.050
For things that you have like multiple different things on your account underneath of that, so maybe you have a lot of sites, you can select how many what sites you want them to give access to.

75
00:06:26.050 --> 00:06:29.090
Do you want them to have all of your sites, only your main site?

76
00:06:29.090 --> 00:06:32.595
You can also do it underneath your products. So maybe we do our manage

77
00:06:32.975 --> 00:06:36.995
and we only do certain products and we can select which ones those are.

78
00:06:37.455 --> 00:06:43.750
It's a lot of like being able to have more hands on control for what your admins are able to have access to.

79
00:06:43.750 --> 00:06:50.650
So if you don't want them to have access to everything or you just kind of want to pick and choose, then this custom role is a great way to kind of approach it.

