WEBVTT 1 00:00:00.000 --> 00:00:00.500 Hey. 2 00:00:03.560 --> 00:00:04.059 I 3 00:00:07.120 --> 00:00:08.980 see some familiar faces. 4 00:00:11.519 --> 00:00:12.900 How is everyone today? 5 00:00:15.175 --> 00:00:16.475 Pretty good? Awesome. 6 00:00:17.415 --> 00:00:19.015 So I'll give it a few more minutes. 7 00:00:19.015 --> 00:00:24.075 We do have quite a few things to cover today, so I'll probably get started sooner rather than later for everyone. 8 00:00:51.114 --> 00:00:51.614 Alright. 9 00:00:52.795 --> 00:00:56.575 Just because we only have an hour, I'm just gonna go ahead and get started, everyone. 10 00:00:56.795 --> 00:01:01.535 So today, we're gonna be going over communicating with your audience in different ways throughout. 11 00:01:03.030 --> 00:01:06.070 So like I said, we have quite a few different areas we're gonna cover today. 12 00:01:06.070 --> 00:01:07.530 So if you guys have any questions, 13 00:01:07.909 --> 00:01:12.250 throw them in the chat. I'll try to do my best to monitor them as I'm going through everything, 14 00:01:12.550 --> 00:01:17.530 but I'll make sure to circle back at the end when we have a q and a. Okay? 15 00:01:18.604 --> 00:01:19.104 So 16 00:01:22.765 --> 00:01:25.585 I'll go ahead and start sharing my screen for everyone. 17 00:01:26.524 --> 00:01:28.705 There we go. Can everyone see this? 18 00:01:29.805 --> 00:01:33.825 Looks good. Looks good. Awesome. Okay. So we are in our demo site. 19 00:01:34.330 --> 00:01:37.870 And so I wanted to go over with you guys our email 20 00:01:38.250 --> 00:01:40.830 designs here. So you're gonna find that under settings, 21 00:01:41.610 --> 00:01:42.510 email designs. 22 00:01:43.370 --> 00:01:46.510 And what this is is it's going to be 23 00:01:47.415 --> 00:01:52.995 anything that's gonna kinda, like, determine what your emails are gonna look like through Simplero. 24 00:01:53.655 --> 00:01:57.255 And so you can have as many as you want. You can see we have quite a few in here. 25 00:01:57.255 --> 00:02:02.550 You don't have to have that many, but it just kinda depends what you want for your business and your account. 26 00:02:02.790 --> 00:02:04.730 So when you go to create a new design, 27 00:02:05.590 --> 00:02:10.729 you can you'll have two options, either go as simple or plain, or you can create a new one from HTML. 28 00:02:11.270 --> 00:02:15.210 I usually go with the plain option. Just kinda depends what you would like. 29 00:02:15.255 --> 00:02:18.155 And when you go in here, you'll see a lot more options. 30 00:02:18.615 --> 00:02:21.675 So you can customize the names. Let's do Ali's 31 00:02:22.135 --> 00:02:22.635 workshop. 32 00:02:24.535 --> 00:02:29.255 And then you can add a header image in here. And this is going to be an image. 33 00:02:29.255 --> 00:02:33.790 I actually uploaded one earlier. That's gonna show at the top of any email 34 00:02:34.489 --> 00:02:34.989 that 35 00:02:35.610 --> 00:02:37.470 is gonna go out with this template. 36 00:02:38.170 --> 00:02:43.950 Okay? And then you can also add a URL that this image links to. So if you want it to go back to your 37 00:02:44.385 --> 00:02:48.565 main website, you have an external site, whatever it is that you want it to go to. 38 00:02:49.025 --> 00:02:56.725 Let's say you're sending anything everything out for a specific site or course, you can customize that URL to go to that site or course as well. 39 00:02:57.290 --> 00:02:59.870 Next, you're gonna be able to customize the body text. 40 00:03:00.569 --> 00:03:04.330 And what that's going to be is, again, any font that you would like. 41 00:03:04.330 --> 00:03:06.510 So let's say we're gonna do Times New Roman. 42 00:03:07.849 --> 00:03:12.275 And let's do our, you could do size and line height as well in here. 43 00:03:12.275 --> 00:03:14.215 So let's say I wanna go up to 16, 44 00:03:14.834 --> 00:03:20.935 and then do a line height of, let's say, two. Two's kind of spacey, but to each their own. 45 00:03:21.555 --> 00:03:25.174 And then you can customize colors in here. So let's make our text color. 46 00:03:26.010 --> 00:03:29.550 Let's go with like this teal color, and we're gonna leave our link color like this. 47 00:03:30.170 --> 00:03:35.930 Next is gonna be any social sharing links, and that is usually gonna be kinda depending what you want. 48 00:03:35.930 --> 00:03:39.550 But if you add this into your emails, it's going to be a way for 49 00:03:40.010 --> 00:03:42.005 your contacts to then share 50 00:03:42.385 --> 00:03:44.245 your email to their social media. 51 00:03:44.865 --> 00:03:46.865 So it's up to you if you wanna have that in there. 52 00:03:46.865 --> 00:03:50.885 If it's being sent to lists, it's usually ideal to have that if you like that. 53 00:03:50.945 --> 00:03:54.885 If it's being sent for it's not gonna be included anything for products, affiliate programs, 54 00:03:55.265 --> 00:03:57.425 and things like that that are not meant for sharing. 55 00:03:57.425 --> 00:04:02.299 But But you can also just automatically turn it off if you know you're gonna use this template in multiple places. 56 00:04:03.480 --> 00:04:05.659 If you are on the skyrocket plan, 57 00:04:05.959 --> 00:04:08.140 you have an option for a bottom filler, 58 00:04:08.599 --> 00:04:12.379 which is gonna be customized under your email settings on the account. 59 00:04:13.425 --> 00:04:16.725 Once you say save, so you can either save or save and continue. 60 00:04:17.024 --> 00:04:21.445 I'm gonna choose save and continue because now you guys can see all those settings I just made. 61 00:04:21.585 --> 00:04:24.645 So you guys can see that header, that font color I chose, 62 00:04:25.025 --> 00:04:29.720 the spacing, things like that. So that's gonna be our design template. 63 00:04:29.720 --> 00:04:33.099 So that's gonna be what our emails are gonna be based off of. 64 00:04:33.400 --> 00:04:38.220 When you're looking at your designs, you'll see that you have a default one, which is gonna have a star. 65 00:04:38.680 --> 00:04:41.639 And then you can change it by just selecting make default. 66 00:04:41.639 --> 00:04:44.385 So So if I were to make this my default, I would just click this here. 67 00:04:44.385 --> 00:04:49.604 If I wanna edit it, I just click outside of the default button, and I can go back in and edit it. 68 00:04:50.625 --> 00:04:51.125 So, 69 00:04:51.905 --> 00:04:53.445 next we're gonna go into 70 00:04:54.385 --> 00:04:56.885 the email settings for list and products. 71 00:04:56.990 --> 00:05:00.610 And the reason why is you have an option on list and products 72 00:05:01.150 --> 00:05:01.970 to customize 73 00:05:03.150 --> 00:05:03.650 your, 74 00:05:05.470 --> 00:05:07.870 email sender, as well as a couple of other things. 75 00:05:07.870 --> 00:05:11.230 So on your account, you will have a default setter under your, 76 00:05:11.705 --> 00:05:12.765 your account settings. 77 00:05:13.705 --> 00:05:17.145 But if you wanna override that for a specific list or product, you can. 78 00:05:17.145 --> 00:05:20.365 So let's say that this newsletter, I don't want it to go from, 79 00:05:21.145 --> 00:05:26.160 Jenny's email. I want it to go from info. So I can adjust that for just this list. 80 00:05:26.460 --> 00:05:31.520 And anything that goes out to anyone on this list, they're gonna see info at instead of Jenny. 81 00:05:32.380 --> 00:05:38.720 Same thing with a prefix. I can add a custom prefix if I want anything from this list to get that. 82 00:05:39.325 --> 00:05:41.585 As well as any custom text in a footer. 83 00:05:43.085 --> 00:05:43.985 Here we go. 84 00:05:44.685 --> 00:05:50.145 Next is gonna be auto responses. So auto responses are gonna be again on lists and products. 85 00:05:51.005 --> 00:05:54.370 And an auto response, as the word kind of entails, 86 00:05:54.670 --> 00:05:57.090 is anything that's automatically sent out 87 00:05:57.710 --> 00:05:59.010 when somebody has successfully 88 00:05:59.630 --> 00:06:02.770 signed up for a list, or has successfully purchased your product. 89 00:06:03.070 --> 00:06:06.765 When you create an auto responder, it's gonna ask you to obviously give a name. 90 00:06:06.765 --> 00:06:11.985 I'm just gonna throw a test in here. And then ask you how many days after sign up this gets sent. 91 00:06:12.605 --> 00:06:17.665 And it's kind of a a one off thing. So if we say one day one day after sign up, 92 00:06:17.965 --> 00:06:20.700 we're only gonna be able to customize that it's one day after. 93 00:06:20.780 --> 00:06:24.140 So if they sign up at 11:00 at night, 11:00 94 00:06:24.140 --> 00:06:27.360 the next day, one day later, they will now get this autoresponder. 95 00:06:28.300 --> 00:06:33.260 When you go to make your autoresponder, you Calvin, again, choose what email design that you want to use. 96 00:06:33.260 --> 00:06:35.440 So that's the template we just went over. 97 00:06:36.385 --> 00:06:37.445 So if I go down, 98 00:06:37.905 --> 00:06:40.485 I should be able to find Allie's. There we go. 99 00:06:41.025 --> 00:06:45.265 And then I can customize what I want this to say, and then I can preview it if I would like. 100 00:06:45.265 --> 00:06:46.725 So there's multiple places 101 00:06:47.265 --> 00:06:49.205 within some Simplero that you can preview. 102 00:06:49.540 --> 00:06:53.800 If I wanna preview it to my browser, it'll show me what it looks like according to that. 103 00:06:55.620 --> 00:07:00.440 Here we go. Let's preview it now. There we go. Now I could see my header and all my font colors. 104 00:07:01.460 --> 00:07:08.415 As a heads up, there is a legal footer that gets sent out with your emails in Simplero, and that is gonna be this down here. 105 00:07:08.715 --> 00:07:14.850 So it's gonna tell them why they're receiving the email, and when they signed up to that list, things like that. 106 00:07:14.930 --> 00:07:20.870 Or when they purchased the product, they will have the option to manage their preferences or to unsubscribe if they would like, 107 00:07:21.170 --> 00:07:22.590 as well as, 108 00:07:23.010 --> 00:07:26.870 view it in their browser. So if they're getting on it, like, on an app or in their 109 00:07:27.250 --> 00:07:31.045 email account, they can then select view and browser, and it'll take them to that. 110 00:07:32.705 --> 00:07:35.285 Alright. And again, this is for list and products. 111 00:07:35.665 --> 00:07:40.805 So I could give you guys the same spiel under products if you want, but it's all exactly the same. 112 00:07:41.350 --> 00:07:41.850 Alright. 113 00:07:42.390 --> 00:07:44.170 Next, we are gonna go into 114 00:07:44.630 --> 00:07:45.130 broadcast. 115 00:07:47.110 --> 00:07:50.330 If you've done any emailing on some Simplero, it's probably a broadcast. 116 00:07:50.870 --> 00:07:54.890 And a broadcast is gonna be a one off email that gets sent out. 117 00:07:55.275 --> 00:07:55.775 Okay? 118 00:07:55.915 --> 00:08:01.855 So if I were to create a new broadcast, again, you guys will see the option that I can override that default sender. 119 00:08:01.995 --> 00:08:06.735 So it's gonna tell me what the account one is, but if I wanted to go from something different, I definitely can. 120 00:08:06.795 --> 00:08:10.535 So if I wanted to send you guys all an email right now, I could do Calvin at Simplero, 121 00:08:12.130 --> 00:08:15.810 and it'll go ahead and say that it's going to or it's going from me. 122 00:08:15.810 --> 00:08:18.390 And if you guys reply, it'll also go to from 123 00:08:19.970 --> 00:08:25.110 me. So, again, I can go ahead and write all my interesting things in my broadcast today. 124 00:08:26.305 --> 00:08:30.965 And then if I want to check out what that's going to look like, I could turn on my live preview option, 125 00:08:31.905 --> 00:08:36.885 which my computer hasn't been liking lately, and I could see what that email is going to look like in lifetime. 126 00:08:38.079 --> 00:08:39.700 If I go back to design, 127 00:08:40.159 --> 00:08:45.940 I can then again select my email template that I want. So let's start with Ally's workshop. 128 00:08:46.800 --> 00:08:48.180 Turn on my live preview. 129 00:08:50.735 --> 00:08:53.635 And then I can check out my email, what it's looking like so far. 130 00:08:54.175 --> 00:08:55.795 When I go to save and next, 131 00:08:56.415 --> 00:09:00.115 I then can choose who I want to have receive this email. 132 00:09:00.335 --> 00:09:03.315 So with that, you're gonna be able to select one group type. 133 00:09:03.630 --> 00:09:06.530 But you'll be able to select multiple sources under that type. 134 00:09:07.070 --> 00:09:10.290 So anyone who's had a kickoff call with me has heard this spiel. 135 00:09:10.910 --> 00:09:12.850 If you select multiple lists, 136 00:09:13.710 --> 00:09:15.170 you're gonna be able to 137 00:09:15.470 --> 00:09:19.875 not worry about your contacts receiving it multiple times if they're on multiple lists. 138 00:09:20.015 --> 00:09:24.835 So let's say that I'm on two out of three of these lists, and I'm being selected to get this broadcast. 139 00:09:25.375 --> 00:09:29.475 The system will filter out any duplicates, and I will only get it one time. 140 00:09:30.230 --> 00:09:32.250 So it's kind of a nice thing to take a look at. 141 00:09:32.710 --> 00:09:34.010 You can also specify 142 00:09:34.390 --> 00:09:37.130 only if, so if you guys know anything about our conditionals, 143 00:09:37.510 --> 00:09:47.565 you could put in here only send it to them if they've purchased this product, or only send it to them if they have this tag, or if they don't have this tag, things like that. 144 00:09:48.024 --> 00:09:49.725 You can also use conditionals, 145 00:09:50.505 --> 00:09:55.085 when excluding somebody. So right now we're sending it to anyone on these three lists. 146 00:09:55.305 --> 00:09:59.960 And then we can also say, don't send to anyone that's on these lists. 147 00:10:00.500 --> 00:10:02.520 Obviously, there's nobody on these lists, but 148 00:10:03.060 --> 00:10:06.200 in a perfect world, I'd have more people in our demo account. 149 00:10:07.060 --> 00:10:08.680 And then the system will automatically, 150 00:10:10.595 --> 00:10:12.695 exclude any un unengaged contacts. 151 00:10:13.155 --> 00:10:17.655 If you guys wanna know what your unengaged contact settings are, you're gonna go to settings, 152 00:10:18.355 --> 00:10:23.095 contacts, unengaged contacts. And you guys can customize how long after, 153 00:10:23.920 --> 00:10:28.020 somebody is last engaged with an email, things like that. Are they considered unengaged? 154 00:10:28.960 --> 00:10:35.700 If you guys want to reach out to unengaged contacts, you could just turn this off, and you guys will be able to send to unengaged contacts. 155 00:10:36.735 --> 00:10:38.915 It's also gonna tell you approximately 156 00:10:39.215 --> 00:10:41.635 how many contacts this is batching with right now. 157 00:10:42.415 --> 00:10:44.115 And if I go over to summary, 158 00:10:44.895 --> 00:10:49.555 it's now gonna show me again what my email is gonna look like. I can also check it out on mobile, 159 00:10:50.250 --> 00:10:53.150 and it's gonna preview it as it's one of your contacts. 160 00:10:53.450 --> 00:10:58.430 So if I wanna preview it as this person, it'll also show me why they're receiving that email. 161 00:10:58.810 --> 00:11:03.230 So it'll say they're receiving it because they signed up on this date to that list. 162 00:11:03.530 --> 00:11:05.950 And it lets you see what that's gonna look like. 163 00:11:06.785 --> 00:11:10.144 We also have an option for you to receive a preview of this. 164 00:11:10.144 --> 00:11:13.045 So I can send it to myself if I want and just click send. 165 00:11:13.425 --> 00:11:16.885 I can save as a draft up here. We can't see your screen. 166 00:11:17.265 --> 00:11:18.805 What? You guys can't see me? 167 00:11:19.290 --> 00:11:25.550 I can see it. So at least the unforeseen is mhmm. You can still see. Okay. Must be me. 168 00:11:25.770 --> 00:11:27.230 Let me stop and reshare 169 00:11:28.330 --> 00:11:31.610 because maybe it's because you hopped in a little bit later. Let's try this again. 170 00:11:31.610 --> 00:11:32.830 Can you see it now? 171 00:11:34.894 --> 00:11:35.394 Yes. 172 00:11:36.014 --> 00:11:40.355 Thank you. Perfect. That could be why. Is everyone else okay? Everyone else can see it? 173 00:11:42.175 --> 00:11:42.675 Yes. 174 00:11:43.214 --> 00:11:47.154 Okay. Perfect. I'm so I'm sorry about that. I didn't know I wasn't sharing for you. 175 00:11:48.500 --> 00:11:50.820 Okay. And this this will be recorded. 176 00:11:50.820 --> 00:11:56.020 So if there's anything that you missed that I went over that you weren't seeing my screen, you could check out the recording later. 177 00:11:56.020 --> 00:11:56.520 Okay? 178 00:11:58.420 --> 00:11:58.920 Alright. 179 00:11:58.980 --> 00:12:04.945 So if you did any links in your broadcast, you'll have a link check here, and it'll tell you whether or not your link is good. 180 00:12:05.885 --> 00:12:09.985 Sometimes it'll tell you it's not good, but just click on it just to verify it is good. 181 00:12:10.685 --> 00:12:19.690 And then it'll say it'll, again, give you an estimate of how many contacts you're sending to, who you're sending to, who you're not sending to, all those all those fun things like that. 182 00:12:20.070 --> 00:12:24.170 When you go to queue it, you'll have a few different options. You can either, 183 00:12:24.709 --> 00:12:27.529 send it later and select a specific day and time. 184 00:12:27.829 --> 00:12:30.970 You can send it right now as soon as you hit queue for delivery, 185 00:12:31.605 --> 00:12:34.165 or you can schedule it for a contact's time zone. 186 00:12:34.165 --> 00:12:37.545 So let's say I wanna send it tomorrow at 11:00 for everyone, 187 00:12:37.925 --> 00:12:42.105 regardless of what time zone you're in, you're gonna get it at 11:00 your time. 188 00:12:43.220 --> 00:12:45.700 So that's kind of a nice option. Or again, you could save as draft. 189 00:12:45.700 --> 00:12:47.800 So if I go ahead and say save as draft, 190 00:12:48.180 --> 00:12:51.560 I will then find it under the draft section of my email broadcast. 191 00:12:53.940 --> 00:12:59.824 Alright. I wanted to go over with you guys how to take a look at broadcasts that have been sent. 192 00:12:59.824 --> 00:13:02.084 We don't have any sent ones in this account. 193 00:13:02.225 --> 00:13:06.644 So I'm gonna actually look at our support account to kinda show you guys what this looks like. 194 00:13:07.345 --> 00:13:12.960 So when you send a broadcast, it's gonna tell you when it was sent, who it was sent to. 195 00:13:13.920 --> 00:13:16.340 The little scroll tab's a little bit long on my computer. 196 00:13:16.960 --> 00:13:17.940 It'll tell you, 197 00:13:18.800 --> 00:13:21.520 how many it was sent to and then kind of your different rates. 198 00:13:21.520 --> 00:13:24.740 So how many people opened it, clicked, unsubscribed, or bounced. 199 00:13:24.880 --> 00:13:27.220 And then you can actually just go ahead and click that number, 200 00:13:27.635 --> 00:13:29.735 and it'll take you in to see who that was. 201 00:13:31.075 --> 00:13:34.455 If you just click on the broadcast, it'll show you a report, which, 202 00:13:34.915 --> 00:13:38.055 we have some really great resources that'll go through all of this with you guys. 203 00:13:38.195 --> 00:13:44.380 So I would recommend always check out our help site, but it'll give you stats for everything that you're looking at here. 204 00:13:45.640 --> 00:13:47.580 Over here is the resend option. 205 00:13:48.040 --> 00:13:49.420 So if you wanna resend 206 00:13:49.800 --> 00:13:52.940 to the same people who already received the broadcast, 207 00:13:53.685 --> 00:13:54.425 New subscribers. 208 00:13:54.565 --> 00:14:03.225 So if I'm sending to a list or a product and there's new people who have been who who have been added since I sent this out, you can just automatically send to new people. 209 00:14:03.765 --> 00:14:08.665 Anyone who didn't open it, anyone who did open, non clicks, clicks, non replies, replies. 210 00:14:09.170 --> 00:14:14.130 If you wanna send to a new source, so remember how we were talking about, those groups and sources. 211 00:14:14.130 --> 00:14:23.029 So if I send to list one, two, and three, and now I wanna send it to list four, five, and six, I'm gonna actually go ahead and select this meatball menu and say duplicate. 212 00:14:23.975 --> 00:14:26.155 It's gonna say are you sure? Of course. 213 00:14:27.175 --> 00:14:31.275 And then I can go ahead and it'll automatically copy everything I have in here, 214 00:14:33.415 --> 00:14:35.435 and I can then choose new recipients. 215 00:14:35.990 --> 00:14:39.529 So new people I wanna send it to or a different group I wanna send it to. 216 00:14:40.149 --> 00:14:42.649 You can also I'm gonna go back to our demo site. 217 00:14:43.430 --> 00:14:44.810 You can also duplicate 218 00:14:45.269 --> 00:14:49.215 broadcast by selecting here and go ahead and just select the duplicate right there. 219 00:14:49.375 --> 00:14:52.115 So it's another way to do it if you guys like it like that as well. 220 00:14:54.015 --> 00:14:58.755 Next is kind of a big feature that a lot of people like, which is called our 221 00:14:59.055 --> 00:14:59.555 newsletters. 222 00:15:00.255 --> 00:15:04.035 And a newsletter is when you I'm sure everyone knows what it is, but 223 00:15:04.460 --> 00:15:06.560 a newsletter is when you wanna send out 224 00:15:06.940 --> 00:15:12.380 a email on a specific timeline. So let's say you're gonna do it the first Monday of every month. 225 00:15:12.380 --> 00:15:14.240 We're gonna create a newsletter schedule, 226 00:15:14.940 --> 00:15:18.720 and we're gonna say, A11y test. I'm super creative with my names. 227 00:15:19.215 --> 00:15:20.675 And we're gonna do it monthly 228 00:15:21.775 --> 00:15:25.795 on the first Monday. You can also do weekly, 229 00:15:26.175 --> 00:15:28.115 every two weeks on 230 00:15:28.495 --> 00:15:29.155 a Monday. 231 00:15:29.215 --> 00:15:33.635 So whatever you want in here, we have a lot of options, but I'm gonna do monthly on the first Monday, 232 00:15:34.400 --> 00:15:35.940 and I'm gonna send it at, 233 00:15:36.320 --> 00:15:39.700 let's do 02:30PM. 234 00:15:40.320 --> 00:15:45.120 So that's when the next one is gonna be set, it's today at 02:30, which is in like fifteen minutes. 235 00:15:45.120 --> 00:15:48.180 Let's change that. Let's do Monday at 02:30. 236 00:15:49.035 --> 00:15:51.775 Again, you're gonna have that sender override option. 237 00:15:51.915 --> 00:15:55.615 So I can change the sender email or the reply to email. 238 00:15:56.075 --> 00:15:58.255 I can do my email template in here. 239 00:15:59.995 --> 00:16:04.015 Here we go. And then I'm gonna do a subject line and a body. 240 00:16:04.310 --> 00:16:06.389 So here's all the fun things I'm seeing. 241 00:16:06.389 --> 00:16:09.370 And let's put a one in here so you guys can kind of see where that goes. 242 00:16:10.550 --> 00:16:18.490 Just like on your list in your products, you can add a prefix or a text to the footer, and then you can notify an admin on the account. 243 00:16:18.774 --> 00:16:20.875 So if I wanna notify myself 244 00:16:21.334 --> 00:16:26.555 forty eight hours before it's supposed to get sent out, I can do that. So the reason why, 245 00:16:27.255 --> 00:16:32.475 I'll get back to that. So now you can customize your recipients. So I want it to go out to the 246 00:16:32.900 --> 00:16:34.040 crash course webinar 247 00:16:34.420 --> 00:16:34.820 every 248 00:16:35.220 --> 00:16:37.160 what did I set that up as once a month? 249 00:16:37.620 --> 00:16:39.160 Then I can go ahead and do that. 250 00:16:40.180 --> 00:16:42.520 Again, you can exclude people if you would like. 251 00:16:42.900 --> 00:16:45.160 And then now I can go in and write a newsletter. 252 00:16:45.665 --> 00:16:53.605 So now I'm gonna say on my one that's gonna get sent out next Monday that I had put, we're gonna say this information 253 00:16:54.385 --> 00:16:55.365 and then save. 254 00:16:59.790 --> 00:17:01.649 So now I can see in my queue 255 00:17:02.110 --> 00:17:05.170 that for this newsletter on Monday at 02:30, 256 00:17:05.390 --> 00:17:06.750 it's gonna get sent that email. 257 00:17:06.750 --> 00:17:14.290 Then I can ask add another newsletter if I want, and it'll go ahead and queue that up to send it out when it's time for the next one to be sent. 258 00:17:15.674 --> 00:17:16.174 Okay. 259 00:17:17.115 --> 00:17:19.835 Newsletters are always the fun one to try to try to set up. 260 00:17:19.835 --> 00:17:22.474 A lot of people are always like, how do I do it ahead of time? 261 00:17:22.474 --> 00:17:24.335 Just take your time, just queue through them. 262 00:17:24.875 --> 00:17:25.375 Okay. 263 00:17:25.755 --> 00:17:27.934 Next, we're gonna go through a couple of different 264 00:17:28.309 --> 00:17:33.850 other options in Simplero, and then I'm gonna explain to you guys all how it wraps back in. So 265 00:17:34.470 --> 00:17:36.650 we're gonna go over your marketing 266 00:17:37.670 --> 00:17:40.650 email for automations. I always call this the library. 267 00:17:40.845 --> 00:17:44.544 It literally says library of emails here, but I always call it your email library. 268 00:17:44.845 --> 00:17:51.105 And the reason why is you can create different emails that you can use within different things in some. 269 00:17:51.645 --> 00:17:53.745 So if I were to create a new one here, 270 00:17:54.370 --> 00:17:55.350 and I'm gonna say 271 00:17:56.049 --> 00:17:57.510 Ali's workshop notice. 272 00:17:58.929 --> 00:18:00.950 Again, all my fun things. 273 00:18:01.490 --> 00:18:02.950 I'm gonna change my template. 274 00:18:03.570 --> 00:18:07.190 Now you guys can kinda see how how many different places you're gonna use that template. 275 00:18:07.570 --> 00:18:09.510 Oh, it's not showing it for me. There it is. 276 00:18:10.455 --> 00:18:10.955 Alright. 277 00:18:11.815 --> 00:18:14.155 So now I've created this email, 278 00:18:14.615 --> 00:18:19.835 and if I wanna use it in different places in some Plural, it's now gonna be available for me to use it. 279 00:18:19.975 --> 00:18:21.835 Whereas a broadcast is a 280 00:18:22.230 --> 00:18:26.570 make and then send option. This is gonna be a make and use for later option. 281 00:18:28.470 --> 00:18:28.970 Next, 282 00:18:29.670 --> 00:18:31.130 that's our quick one. 283 00:18:32.630 --> 00:18:35.690 So if I go to contacts, let's say we're gonna email Calvin. 284 00:18:35.865 --> 00:18:38.925 I'm sure he does not need an email from you, but let's just say 285 00:18:39.545 --> 00:18:40.925 if we go to send, 286 00:18:42.025 --> 00:18:45.005 we can then send him that email that we just made. 287 00:18:45.545 --> 00:18:49.245 Okay. So what I did is I clicked on his name, I select option, 288 00:18:49.625 --> 00:18:50.925 I typed in send, 289 00:18:51.950 --> 00:18:56.450 and I could say email. The email with the three dots is going to be 290 00:18:56.910 --> 00:18:58.990 those library emails that I just talked about. 291 00:18:58.990 --> 00:19:03.250 So I could send him my library email, and I could check out really quick what it looks like. 292 00:19:03.470 --> 00:19:06.290 Otherwise, I can send him an inline email, 293 00:19:06.595 --> 00:19:09.015 and inline means that I'm gonna make it there and then. 294 00:19:09.075 --> 00:19:11.815 So then I could say what my subject is and what the body is. 295 00:19:12.835 --> 00:19:17.075 The other option is to send him a quick email, which is pretty similar. 296 00:19:17.075 --> 00:19:19.495 It's actually kind of the same as an inline email, 297 00:19:20.090 --> 00:19:23.070 But let's say I'm gonna send him this email about it. 298 00:19:23.290 --> 00:19:26.810 When I go to send that, you'll see that I don't have a template option. 299 00:19:26.810 --> 00:19:28.750 It's gonna use your account default. 300 00:19:29.530 --> 00:19:34.830 So whenever you're sending out as a quick email, it's gonna use the account default that you have in place. 301 00:19:36.065 --> 00:19:39.605 The other quick options that you have here are going to be text messages 302 00:19:40.225 --> 00:19:41.605 and chat messages. 303 00:19:42.065 --> 00:19:45.765 The text message, you're gonna be able to send it out. They won't be able to reply 304 00:19:46.225 --> 00:19:49.925 and you won't see it in any place other than their account activity 305 00:19:50.470 --> 00:19:52.090 on whether or not they received it. 306 00:19:52.150 --> 00:19:56.070 And I don't know if we have a way to check if they've opened it, but that's a way that you could do that. 307 00:19:56.070 --> 00:19:58.570 So you can send them a text message and check that out. 308 00:19:59.030 --> 00:20:03.410 As a heads up for everyone, text messaging is an additional cost in Simplero. 309 00:20:04.165 --> 00:20:05.545 So I always recommend 310 00:20:06.165 --> 00:20:10.185 checking out what that is and how much it's gonna cost you guys to send an email. 311 00:20:10.325 --> 00:20:16.025 But if I were to type things out, you'll see down here, it's gonna tell me how many segments it is. 312 00:20:17.420 --> 00:20:20.620 The more segments you have, the additional cost it's gonna be. 313 00:20:20.620 --> 00:20:22.640 So always keep an eye on what that is. 314 00:20:23.580 --> 00:20:24.800 Another option 315 00:20:25.180 --> 00:20:27.200 is to send a chat message. 316 00:20:27.580 --> 00:20:31.304 And the chat is gonna go from a specific admin on the account. 317 00:20:31.304 --> 00:20:35.965 So let's say it's gonna come from me, and I'm gonna say, hey, Calvin. How's today going? 318 00:20:36.265 --> 00:20:41.705 He's then gonna get a message in his Simplero chat, which is this little icon up here that, 319 00:20:42.265 --> 00:20:50.500 I don't believe we have an option for chat right now on our app, but as soon as they log in, they'll see it on their chat chat notice on a site, or, 320 00:20:51.200 --> 00:20:53.300 they get an email notice as well. 321 00:20:53.680 --> 00:20:58.180 But you could click some Tclaro chat and then check out any chats that you have going on. 322 00:20:58.320 --> 00:21:00.205 So that's another way to be able to contact. 323 00:21:00.505 --> 00:21:04.285 So going into that, you can actually click here to make a new chat. 324 00:21:04.345 --> 00:21:06.205 So let's say I wanna chat with Olga. 325 00:21:07.065 --> 00:21:11.245 I can click here and then start a conversation with her and come back to it at any time. 326 00:21:11.385 --> 00:21:13.565 I can also make a new group chat 327 00:21:14.850 --> 00:21:17.110 and have multiple people in that chat. 328 00:21:17.570 --> 00:21:20.630 So let's say I wanna talk to Olga and Liz and Justine. 329 00:21:21.090 --> 00:21:22.230 Then I can say next. 330 00:21:24.210 --> 00:21:31.285 And now I have a group chat with all three of them that I can name the group and I can also change the picture associated with their group. 331 00:21:31.585 --> 00:21:36.085 And then I can add a description. I could say like, here's a cool crew or something like that. 332 00:21:37.585 --> 00:21:39.125 So that is our chat option. 333 00:21:39.880 --> 00:21:45.720 Alright. And the reason why I wanted to go through all of those smaller options is because of our 334 00:21:46.360 --> 00:21:51.900 I think it's our biggest feature in Simplero, but that's just because I use them a lot, is our automation. 335 00:21:52.040 --> 00:21:53.020 So under marketing 336 00:21:53.400 --> 00:21:53.900 automations, 337 00:21:55.045 --> 00:21:58.745 you can create a new automation and to do all of those different things. 338 00:21:59.125 --> 00:21:59.625 So 339 00:22:01.365 --> 00:22:05.225 let's say as soon as somebody signs up to my list, 340 00:22:06.725 --> 00:22:08.105 I guess it would be subscribe. 341 00:22:09.649 --> 00:22:10.450 There we go. 342 00:22:10.450 --> 00:22:15.830 As soon as somebody signs up to the newsletter list, we're then gonna take a whole series of actions, 343 00:22:16.130 --> 00:22:17.990 which again can be your 344 00:22:19.490 --> 00:22:21.990 library email. So I could say send email 345 00:22:22.975 --> 00:22:25.634 and choose that email that I made for my library earlier. 346 00:22:28.414 --> 00:22:29.475 You can then customize, 347 00:22:30.495 --> 00:22:32.995 any step names, things like that that you would like. 348 00:22:33.455 --> 00:22:38.274 I can also make an inline email. So, again, it's gonna be that same step of send email 349 00:22:38.700 --> 00:22:42.720 and then switch to inline. And then I'm gonna make my email there and then. 350 00:22:44.139 --> 00:22:46.080 I can also send them a text message, 351 00:22:46.860 --> 00:22:56.805 which would be that option there, or I could send them a chat, which again is just gonna be like that drop down option that we talked about where their contact is either gonna receive a text message or a chat. 352 00:22:58.385 --> 00:22:58.885 So 353 00:22:59.345 --> 00:23:00.885 I believe that is all. 354 00:23:02.225 --> 00:23:06.005 I think oh, yeah. There was a heads up I was gonna give you guys. On the chat option 355 00:23:06.540 --> 00:23:07.600 for your profile, 356 00:23:08.220 --> 00:23:10.320 you can customize chat options. 357 00:23:10.780 --> 00:23:14.560 So you can either disable chat, where nobody will be allowed to chat with you. 358 00:23:14.700 --> 00:23:19.020 You can screen any new chats, or you can turn it on or off per site you're on. 359 00:23:19.020 --> 00:23:21.705 If you're an admin, you won't be able to turn it off, 360 00:23:22.985 --> 00:23:24.745 other than disabling it here. 361 00:23:24.745 --> 00:23:30.044 But any of your users, if you're like, why aren't they responding to my chat, or why can't I see them as an option? 362 00:23:30.105 --> 00:23:32.044 They've probably disabled it here. 363 00:23:34.180 --> 00:23:37.960 All right. I do see a couple of questions. Let me take a look. 364 00:23:45.380 --> 00:23:48.760 Yep. I just, I just saw your message about not being able to see my screen. 365 00:23:49.804 --> 00:23:52.304 Alright. When people reply to text messages, 366 00:23:53.325 --> 00:23:58.304 I don't believe it should I believe that they can reply. It's just not gonna go anywhere. 367 00:23:59.165 --> 00:24:02.465 That's kind of the downfall of texting is it's not a two way conversation. 368 00:24:03.049 --> 00:24:06.669 That's why it's usually more beneficial to use the Simplero chat option 369 00:24:06.970 --> 00:24:11.950 because then you guys can have a two way conversation. But texting is kind of a a one off 370 00:24:12.330 --> 00:24:14.110 of just they get a message, 371 00:24:14.570 --> 00:24:18.350 and if they wanna reach out to you or reply, they're gonna have to reach out to you a different way. 372 00:24:22.054 --> 00:24:23.735 Do we have any other questions, guys? 373 00:24:23.735 --> 00:24:29.434 I went through a lot a lot quicker than I thought, so feel free to ask me if I if I went through on anything too quickly. 374 00:24:29.895 --> 00:24:32.700 I do. I have a question. Yeah. Hi. 375 00:24:33.160 --> 00:24:36.700 It says iPhone. My name is Suzanne. Sorry. Hi. Yeah. 376 00:24:38.120 --> 00:24:45.480 When you make the the the template for the email, I'd really like to have a standard signature there and, like, a stand like, a few standard things. 377 00:24:45.480 --> 00:24:45.980 Like 378 00:24:46.280 --> 00:24:48.075 Yeah. You can do this. You can do that. 379 00:24:48.075 --> 00:24:53.675 But I can't find where I could put that so that it always comes every time I make an email broadcast, for example. 380 00:24:53.675 --> 00:24:54.175 Yeah. 381 00:24:54.875 --> 00:24:58.255 I just had a ticket about somebody asking me that, and now I'm like, 382 00:24:58.555 --> 00:24:59.695 What was that again? 383 00:25:00.440 --> 00:25:02.059 But there is a way to do it. 384 00:25:02.840 --> 00:25:04.540 Let me check really quick. 385 00:25:05.080 --> 00:25:06.220 I went through everything. 386 00:25:06.679 --> 00:25:07.580 Yep. Yeah. 387 00:25:07.880 --> 00:25:09.980 So what you can do 388 00:25:10.679 --> 00:25:12.700 is you can add custom CSS. 389 00:25:15.555 --> 00:25:19.175 And so then any email that goes out is gonna use that custom CSS. 390 00:25:19.235 --> 00:25:22.135 I've had people use, like, a photo and then, like, a script. 391 00:25:23.475 --> 00:25:28.200 But you can create, like, you can create a custom CSS option. We don't have an option, 392 00:25:28.580 --> 00:25:31.080 like, on the Simplero end just to add it. 393 00:25:31.620 --> 00:25:37.080 Okay. So what is the CSS? Do I have to get a code? Or like I Yeah. It's it's gonna be like coding. 394 00:25:37.139 --> 00:25:39.320 So, like, HTML code, things like that. 395 00:25:40.825 --> 00:25:44.424 And usually, as a side note, some people use chat g b t. 396 00:25:44.424 --> 00:25:47.325 Usually, chat g b t is really good at helping make that happen. 397 00:25:47.705 --> 00:25:49.644 Okay. Alright. Yeah. K. 398 00:25:50.904 --> 00:25:51.404 K. 399 00:25:52.000 --> 00:25:55.760 I I use chat g p t to to write code, and it was just phenomenal. 400 00:25:55.760 --> 00:25:59.700 It was so fast and so accurate time, so really worth doing. 401 00:26:00.320 --> 00:26:03.059 Yeah. Love chat g p t. They're super helpful. 402 00:26:03.840 --> 00:26:08.905 Alright. Robin Marie, what you got? Yeah. Hey there. Related to the email templates, 403 00:26:09.525 --> 00:26:12.105 what was meant by the HTML format 404 00:26:12.485 --> 00:26:16.345 and can you use multiple fonts in the same email? 405 00:26:16.805 --> 00:26:19.205 Yes. Good question. I should have touched on that a little bit better. 406 00:26:19.205 --> 00:26:20.505 That is a really great question. 407 00:26:20.805 --> 00:26:21.305 So 408 00:26:21.780 --> 00:26:25.240 if you're using an HTML option, that is gonna be 409 00:26:25.780 --> 00:26:32.840 so just like this that you've made with the visual editor with these preset options, HTML is you're gonna be using code 410 00:26:33.300 --> 00:26:34.760 to design your email. 411 00:26:36.185 --> 00:26:40.445 So it's gonna be more options to create it from scratch using HTML. 412 00:26:40.585 --> 00:26:45.485 We already kinda have one already in here. You can go in and then customize and add more to it. 413 00:26:47.750 --> 00:26:52.330 So if you're good with HTML, that's a good way to do it. If you're not wanting to use HTML, 414 00:26:52.790 --> 00:26:54.330 when you go to make a broadcast 415 00:26:54.950 --> 00:27:00.010 where was my one that I drafted? Oh, it would help if I was in where I was in. 416 00:27:04.265 --> 00:27:05.085 There we go. 417 00:27:05.465 --> 00:27:09.547 So let's say that I want this to be different than the one that's on my Simplero. 418 00:27:09.625 --> 00:27:13.885 I can customize it further. So let's leave that one as our standard, and I can say, 419 00:27:15.370 --> 00:27:20.990 check this out. I can customize it using different drop downs. So I have different fonts here. 420 00:27:22.169 --> 00:27:26.669 So if I wanna use Arial black here, and then let's go with the color of maroon. 421 00:27:30.535 --> 00:27:36.775 In my summary, you'll see that that non formatted text, the one that's just automatically following my template is gonna stay the same. 422 00:27:36.775 --> 00:27:39.915 But this one will go with that additional that I used. 423 00:27:40.295 --> 00:27:45.580 So under your under your content here, you can use more fonts and colors and styles and things like that. 424 00:27:45.580 --> 00:27:48.640 And it's in the new editor, not the legacy editor. 425 00:27:49.180 --> 00:27:50.380 Yes. It's in the new editor. 426 00:27:50.380 --> 00:27:55.260 The legacy editor That's why I don't have it because I don't use the the new editor. Okay. Alright. 427 00:27:55.260 --> 00:27:55.760 Okay. 428 00:27:56.220 --> 00:27:58.640 Awesome. Thank you so much. Yeah. Of course. 429 00:27:59.500 --> 00:28:00.240 Hi, Wendy. 430 00:28:00.664 --> 00:28:01.164 Hi. 431 00:28:02.024 --> 00:28:09.565 I had asked a question in chat, but just to kinda clarify, if you've already got a bunch of emails done and you want to go back and 432 00:28:09.945 --> 00:28:12.205 make a Simplero, I didn't know that 433 00:28:12.679 --> 00:28:14.059 could kinda do that. 434 00:28:14.520 --> 00:28:18.620 Will that change for everything or do you need to go back into 435 00:28:19.960 --> 00:28:21.580 those particular emails 436 00:28:21.880 --> 00:28:24.700 to change the template if you make that the new default? 437 00:28:25.875 --> 00:28:28.135 If you so let's say 438 00:28:28.675 --> 00:28:29.175 this 439 00:28:29.635 --> 00:28:30.135 email 440 00:28:30.595 --> 00:28:33.015 design, let's look at our default one. Right? 441 00:28:33.315 --> 00:28:37.815 If I were to change the default one, it should update all the emails attached to it. 442 00:28:38.480 --> 00:28:38.980 Okay. 443 00:28:39.360 --> 00:28:39.860 Okay. 444 00:28:40.160 --> 00:28:47.380 And you can actually check out there's these little buttons up here that you can check out any broadcast that are set up to use this design and any library emails as well. 445 00:28:47.840 --> 00:28:48.340 Okay. 446 00:28:48.720 --> 00:28:49.220 Perfect. 447 00:28:49.760 --> 00:28:58.695 And I did figure out if you delete a template that's being used on certain emails, all of those emails will then revert to your default stat your default template. 448 00:28:59.795 --> 00:29:00.295 Okay. 449 00:29:01.955 --> 00:29:03.735 Alright. Looking at the chat, 450 00:29:08.269 --> 00:29:14.690 I guess the use case for the HTML is just more customization options without having to go in and 451 00:29:15.470 --> 00:29:17.809 customize the broadcast itself every time. 452 00:29:18.029 --> 00:29:22.210 So, like, if you know that you want the header to be like this, and then you want 453 00:29:22.595 --> 00:29:25.975 your section to be like this. It just gives you more customization 454 00:29:26.835 --> 00:29:29.175 if you don't want to manually do it each time. 455 00:29:34.035 --> 00:29:36.695 Susan, where did you see the fixed repeating name? 456 00:29:37.260 --> 00:29:39.520 I think it's when you were in contacts, 457 00:29:40.540 --> 00:29:42.060 and I'm not sure at what point. 458 00:29:42.060 --> 00:29:46.960 I think you you've sort of brought it up almost accidentally, and I just saw it very briefly. 459 00:29:47.180 --> 00:29:47.840 Oh, there. 460 00:29:48.460 --> 00:29:50.960 Yes. And I have noticed occasionally 461 00:29:52.184 --> 00:29:57.245 that I send emails out, and it does repeat someone's name, like, exactly like that. 462 00:29:57.384 --> 00:30:00.205 Is that just a click on that and then it sorts it? 463 00:30:00.825 --> 00:30:03.644 I don't know. I honestly have never noticed this before. 464 00:30:04.024 --> 00:30:05.005 Right. Not a guy. 465 00:30:06.470 --> 00:30:09.429 No. So I was like, where did you see that? No. That's a really great question. 466 00:30:09.429 --> 00:30:13.129 I'm actually gonna take a look at that. If you just click on it, what happens? 467 00:30:13.509 --> 00:30:13.909 Does it 468 00:30:15.110 --> 00:30:18.889 I don't wanna click on something and attach to Calvin's name and break it. 469 00:30:19.269 --> 00:30:19.769 So 470 00:30:20.105 --> 00:30:24.925 I'll do some testing and support later and do some research to figure out what it does because that's a great question. 471 00:30:25.465 --> 00:30:28.025 Yeah. Thank you. This has been excellent, by the way. 472 00:30:28.265 --> 00:30:31.645 There were I've been using Simplero player for quite a while. I love it. 473 00:30:31.945 --> 00:30:36.860 And then every time I noticed something extra extra, and it gets stronger and stronger, and it's just fantastic. 474 00:30:36.919 --> 00:30:38.539 I've used every other kind of 475 00:30:38.840 --> 00:30:44.120 similar software at some stage or other and then realized Simplero is just absolutely the best. 476 00:30:44.120 --> 00:30:45.019 So thank you. 477 00:30:45.720 --> 00:30:48.705 I I I thoroughly enjoy Simplero myself. 478 00:30:49.725 --> 00:30:52.785 Obviously, I work for them, so I have to like them a little bit. Right? 479 00:30:53.005 --> 00:30:56.945 But I think there's so many great features, and they're constantly trying to improve. 480 00:30:57.245 --> 00:31:01.630 And I think that's that's the biggest thing for me is that they're not just like, well, this is what we got. 481 00:31:01.630 --> 00:31:03.330 They're they're constantly evolving, 482 00:31:03.630 --> 00:31:07.310 and I love how involved Calvin is. That's the other big thing for me. Yeah. 483 00:31:08.030 --> 00:31:13.250 Robin and Ellie. Can I chat message my whole membership community at once? That's a great question. 484 00:31:15.554 --> 00:31:20.455 Let's look. Let's go to let's go to support and see if we can make a chat for 485 00:31:20.995 --> 00:31:21.894 a whole community. 486 00:31:22.914 --> 00:31:26.615 I don't have a lot of people in my my community in here, so let's take a look. 487 00:31:28.889 --> 00:31:32.110 I think because I think if you're looking at, like, a group chat, 488 00:31:33.049 --> 00:31:36.990 I don't I think you'd have to go in and not a text. Oh, gosh. No. 489 00:31:38.169 --> 00:31:42.615 I think you'd have to go in and create a chat and add each person. 490 00:31:42.695 --> 00:31:46.155 I don't know if we have a bulk option to make a chat with them. 491 00:31:50.535 --> 00:31:55.035 Yeah. I think you'd have to manually add each person if you want a group chat for a site. 492 00:31:55.495 --> 00:31:55.995 But 493 00:31:56.920 --> 00:31:58.940 you could always look at a forum as well 494 00:31:59.320 --> 00:32:01.020 or a, like, a group 495 00:32:01.640 --> 00:32:04.540 to use. I've, like, have, like, a community conversation as well. 496 00:32:08.280 --> 00:32:09.580 I just wanna send, 497 00:32:10.174 --> 00:32:14.434 like, one message checking in on them. Like, hey. Just checking in to see how you're doing. 498 00:32:14.815 --> 00:32:21.235 If there's anything, you know, you need from us, that way you don't have to manually go in and send that message to, like, 300 people. 499 00:32:21.695 --> 00:32:27.230 Yeah. I mean, you can use a bulk action to send them all individually a message. Okay. 500 00:32:27.230 --> 00:32:30.770 So I can send the same message to all 300 people just checking in. 501 00:32:31.950 --> 00:32:33.310 Yeah. You should be able to. 502 00:32:33.310 --> 00:32:40.425 It's like if you go to members and then just use that little select all option, you should be able to send them a chat message. 503 00:32:41.785 --> 00:32:46.445 Awesome. Okay. So I just select myself as a sender and then boom. I can that is amazing. 504 00:32:47.225 --> 00:32:51.405 I was like, let's not chat everyone. Let me test it out with, like, three people. 505 00:32:51.785 --> 00:32:53.325 Okay. There we go. 506 00:32:55.320 --> 00:32:58.620 I'm like, I can just imagine everyone being like, why are you messaging me? 507 00:33:05.799 --> 00:33:08.895 Failed to send chat messages to contacts. I'll have to look at that. Okay. 508 00:33:08.895 --> 00:33:12.735 This should not have happened, but it could be because they're not actually on my site. 509 00:33:12.735 --> 00:33:16.035 Like, this contact got deleted earlier by accident. Oh, okay. 510 00:33:16.735 --> 00:33:18.515 So that's probably why that one failed. 511 00:33:18.575 --> 00:33:22.195 But, yeah, I'll have to I'll have to mess with it a little bit. It should work. 512 00:33:22.630 --> 00:33:25.130 It should work for you to for you to mass message 513 00:33:25.590 --> 00:33:27.289 people. Okay. Cool. Thank you. 514 00:33:32.789 --> 00:33:36.950 Hi, Robin Marie. Hey. I have one more question. Yeah. Going through, 515 00:33:37.270 --> 00:33:38.010 the broadcast 516 00:33:38.445 --> 00:33:41.024 well, any of them were your recipient section, 517 00:33:41.485 --> 00:33:45.264 and it had that one thing. It said do not send to unengaged contacts. 518 00:33:45.325 --> 00:33:47.024 I don't see that in my account. 519 00:33:47.725 --> 00:33:52.764 It just has the option to click exclude and then choose, like, tagged people, blah blah blah. 520 00:33:52.764 --> 00:33:54.304 But it doesn't have that line 521 00:33:55.060 --> 00:33:59.560 showing that it's optional to turn it on or off. Is that something I have to turn on in my settings? 522 00:34:00.180 --> 00:34:02.360 Yeah. Can you look under settings, contacts, 523 00:34:02.820 --> 00:34:03.320 unengaged? 524 00:34:04.180 --> 00:34:05.060 Mhmm. Yeah. 525 00:34:05.060 --> 00:34:09.160 I was like, otherwise, you might need to open a support ticket so I can look at it more closely. 526 00:34:10.164 --> 00:34:10.664 Contacts. 527 00:34:11.045 --> 00:34:15.704 Okay. Go under where? Under contacts. Unengaged. Okay. Let me look. There you go. 528 00:34:19.284 --> 00:34:22.824 Yeah. I don't know what I'm looking at a bunch of stuff. But oh, let's see. 529 00:34:23.210 --> 00:34:25.069 What should I be looking for under that? 530 00:34:25.929 --> 00:34:28.509 There should be a thing about whether or not it's turned on, but 531 00:34:30.889 --> 00:34:33.609 you might need to I was like, do you wanna open a support ticket? 532 00:34:33.609 --> 00:34:36.779 I'm on the rest of the day so I can grab it just because we don't know. Yeah. 533 00:34:36.779 --> 00:34:39.739 Because I don't I don't under I don't see anything to turn anything on. 534 00:34:39.739 --> 00:34:41.120 It it has some stuff in there. 535 00:34:41.120 --> 00:34:43.883 It has triggers, and it says how many days ignore mail, blah blah blah. 536 00:34:43.883 --> 00:34:46.843 But it doesn't have, like, a turn off so that that shows up in there. 537 00:34:46.843 --> 00:34:48.816 So I'll put a support ticket in on that. Perfect. 538 00:34:48.816 --> 00:34:52.489 And I'll I'll snag it, and we'll get it figured out. Yeah. Okay. Thanks. 539 00:34:56.949 --> 00:35:00.730 How's everyone else doing? Any other questions? Anything I can help with, guys? 540 00:35:08.915 --> 00:35:11.015 No. Alright. Great. Thank you. 541 00:35:11.475 --> 00:35:14.855 Yeah. I was like, I hope it was I hope it was very informative. 542 00:35:14.995 --> 00:35:19.630 I know I went through things kinda quickly. I tend to tend to be a speed up person. 543 00:35:19.630 --> 00:35:20.690 But That was ideal. 544 00:35:21.070 --> 00:35:25.730 Yeah. It's evening here. So I if it was a lot longer, I probably would have struggled. 545 00:35:25.950 --> 00:35:28.290 So thank you very much, and good evening. 546 00:35:28.670 --> 00:35:31.650 Hi. Alright. Well, it was wonderful meeting everyone. 547 00:35:32.555 --> 00:35:42.894 If you guys have any questions, anything that you want some more feedback on, feel free to reach out, and you guys will find a recording to this in the help site under training workshops. 548 00:35:42.954 --> 00:35:43.454 Okay? 549 00:35:44.601 --> 00:35:47.181 Thank you. Alright. Have a wonderful day, guys. 550 00:35:47.481 --> 00:35:47.981 Bye.