00:24:11 Barbara Baron: Now we created or updated packages, how is best way to market these? 00:29:00 Barbara Baron: I just sent my newsletter out today, with link to 3 question survey to inquire about new group program. I should have included my package updates. 00:41:34 Barbara Baron: I did this with a 3 question survey via googe forms and linked it in the NL 00:45:21 kara: how do we access those Wufoo forms we filled out? 00:47:03 Josephine: no 00:47:05 Voula: check spam 00:47:06 rickelletallent: No 00:47:10 natalieledesma: no 00:47:15 Patti: i printed mine before submitting 00:47:16 AlmaSimmons: no 00:47:42 Barbara Baron: This time it wasn't in my spam. I had to request it 00:47:46 Voula: we are suppose to get a copy per lisa, and it is coming from wufoo 00:47:49 kara: check spam what do we search? what's the spelling? 00:48:13 kara: no shit 00:48:30 kara: sorry about that word 00:48:32 Lesli Bitel: wufoo 00:48:36 kara: thanks 00:51:25 Chris Latham: yrs 00:51:27 Chris Latham: yes 00:51:30 Saima Chaudhry: yes 00:58:35 natalieledesma: do you ever get a snapshot via email and then do the call? (to help keep this call a reasonable length) 01:01:01 Chris Latham: Can you ask these questions using an online form before the discovery call? 01:02:21 kara: is it ok to be very brutally honest when the client is actually looking good and healthy and they want to be better and want more.. can we say something like "let me be transparent, I can help you where you are stuck but are you ok with re-evaluating your goals? 01:21:39 Chris Latham: Can you ask the questions on page 4 via an online form before the discovery call? 01:23:14 Chris Latham: If not, what questions would you add to that form? 01:25:57 Caitlin Barringer: I think it is on FB 01:26:02 kara: I believe you did. I have some notes 01:26:36 Chris Latham: Where can I find those questions? 01:26:36 Barbara Baron: do you recall date of gb post 01:26:44 Barbara Baron: fb post 01:27:03 kara: these are the notes I have:Questions to Ask Before Your Call.. What are your biggest struggles and how is the affecting life? What have you done in te past to solve it? What are results? What are your goals? To accomplish? What’s your vision? ON scale 1-10 how important is this to achieve goals? It take commitment and resources to achieve goals, do you have the resources to support process (optional question) 01:27:59 Caitlin Barringer: Sunday. It is in the feed of Lindsay’s post 01:28:25 Caitlin Barringer: Sorry last wednesday 01:28:30 Chris Latham: Would these be the questions you would ask on the online form prior to the discovery call? 01:29:10 Lindsay Henley: Yes these are all questions to include on your online form or "application" prior to your call 01:29:20 Chris Latham: Thanks Linsay. 01:31:24 kara: sometimes I don't think I can help them b/c they sometimes want something not realistic 01:31:38 Lindsay Henley: Yes Kara, ALL. THE. TME 01:31:42 Lindsay Henley: so many clients like that! 01:32:35 kara: that would be great! 01:32:37 rickelletallent: I think it’s a concern for many with weight loss/body composition! 01:32:45 Lindsay Henley: I just try to real them in and set smaller/obtainable goals first 01:32:49 kara: agreed ,but hard to tell them 01:33:08 kara: page 9 01:38:56 kara: I thnk you are frozen? 01:39:03 rickelletallent: its frozen on my end too 01:39:06 Lindsay Henley: Just lost you 01:39:06 Caitlin Barringer: Frozen here too 01:39:07 Michele: same 01:39:10 suzannefarrell: same 01:39:13 natalieledesma: same 01:39:42 Barbara Baron: same here no sound 01:39:49 rickelletallent: i think we lost lesli 01:39:58 kara: lesli left the building? 01:40:12 Barbara Baron: Sometimes Zoom will boot you back in. 01:40:27 Chris Latham: Mine too. 01:40:29 kara: you are back! 01:40:37 Michele: welcome back :) 01:41:21 Barbara Baron: I don't think it is you. Probably just Zoom and their system 01:41:30 Lindsay Henley: can you share your screen again please :) 01:43:03 Chris Latham: do you suggest taking notes during this conversation? 01:43:58 suzannefarrell: Sorry if I missed this part but about how long do you allow for these conversations- 30-45 min? 01:48:34 Lindsay Henley: If some of these questions are in your form they have filled out do you ask them based on that, like "I see in your form you answered a 10 out of 10 ……" or do you ask it without bringing up how they answered it in the form so it's fresh based off how they are feeling after your conversation 01:50:37 Chris Latham: How long do you recommend your intake form be for clients to actually fill it out? 01:52:14 rickelletallent: do you think it’s best to do these face to camera or over regular phone call? 01:52:31 suzannefarrell: And to clarify you recommend the use of an actual form for “potential” clients. I have questionnaires once they are scheduled- but not for the “potentials” 01:52:45 Ulrike: How do you transition to into offering them this session if they call to find out what you charge. 01:54:03 Josephine: how do you weed out people who cannot offer the program? 01:54:15 Josephine: *afford 01:54:27 Voula: Did you say we call them back or they call us back if they take the time to think about it? 01:55:13 rickelletallent: they call you 01:56:02 Voula: thank you rickelle 01:56:27 Chris Latham: Off topic question: how do you recommend the intake form be for someone to fill it out? 01:57:31 Chris Latham: how logn 01:57:32 Chris Latham: long 01:57:38 Lindsay Henley: I have a fairly lengthy questionnaire to make sure they are appropriate for the program and I integrated the questions on struggles/magic wand/1-10 scale into that. So now I think I might need to integrate it into the enrollement conversation too. 02:00:16 Chris Latham: I meant the questions for the intake form after they have paid - not the screening form. This would be the diet diary, consent forms, health questionnaire, etc. 02:00:19 Barbara Baron: I use a questionnaire for all clients. Now I think I need to have a unique Questionnaire for Discovery call. 02:04:36 natalieledesma: Perhaps use these enrollment conversation questions in a brief online form and then use the nutrition/medical/etc questions once the client is committed? 02:05:33 Barbara Baron: I can include some of the same success questions I have on my client questionnaire on my Q for discovery call.. I guess you will also need an introduction to explain the Questionnaire prior to Discovery call ? 02:07:40 Patti: Great info today, thanks. 02:07:54 Chris Latham: Thank you!