00:11:01	Chris Latham:	I can’t hear Lesli either.
00:11:20	Natalie Ledesma:	Same, I can hear you Emily. Good work!
00:12:10	Natalie Ledesma:	no feedback
00:22:56	Natalie Ledesma:	Pantry makeover?
00:23:25	Natalie Ledesma:	Could even do it virtually if need be (COVID-wise)
00:49:33	Deanna:	I emailed my md through a patient portal- it wasn't his actual email.  I did not get a response.
01:05:53	Natalie Ledesma:	yes
01:06:49	Natalie Ledesma:	Same here. I’ve found inservices very helpful, but not always easy to get in.
01:29:24	Emily Luxford:	@lesli - the client replied to my email and said she can't talk on the phone because she is taking care of her mom who just had surgery this week and helping her son with school. Any suggestions? Should I provide the offer via email? She said she is meeting with GI to rule out any major issues and then interested in implementing nutrition intervention.
01:31:03	Deanna:	When you have left a message with the MD office about your services and they don't reply- how many times should we keep trying before moving on?
01:31:36	Natalie Ledesma:	I think I would wait, Emily. She seems hesitant.
01:32:34	Emily Luxford:	I can't hear you
01:32:39	Deanna:	we can't hear you lesli
01:33:02	jennifer fedie:	trust your gut and go with empathy.  maybe offer an example of someone else who hesitated at first, then worked with you
01:33:07	Lesli Bitel:	Hmm.  I don’t know why you can’t hear me.  I will log out and return.
01:33:16	Christine:	is the time up, Lesli? sometimes sound goes when time is up