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Hey, everyone. It's Calvin from Sinclair on here with Tracey

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from what? You're from Canada, but you're in Australia right now. Is that true?

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- Yes. That is that is correct.

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- Fantastic. Just to keep things complicated. What are you doing in Australia?

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- My husband and so we're here for Christmas and travel on vacation. So

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- Yeah. It's nice.
- So isn't it nice
- to get away for

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- Right. Yeah.

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That's 1 of the cool things about being in this industry that that you can go travel with your work.

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Right? You can still take care of your business while you're there.

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- Yes.

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Yes. It's amazing. And make money while you travel, which obviously

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helps.

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- That is so cool. So Tracy tell us a little bit about yourself and
- And if I can

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- Yeah. Well, we seem to have a, like, a little slow connection here.

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You know what? Why don't we try

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- The the nutrition in Australia is very good to be.

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- Is that a general Australian phenomenon?

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- Gerald.

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- Bad Internet. Okay. We will do our best.

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Okay. Can you tell us about yourself and the business you're in?

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- Okay. So my business, it's

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yeah. Obviously, it's completely honest. This is I sell digital products, and what I do is I help.

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Adults women get rid of

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the back knee

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with, like, natural interventions, like, exercise,

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healthy living, that kind of thing.

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So, yeah, that's what I do. I I've been doing this since 2011,

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so this is my fourth year. Doing that. And, yeah, I just went through a big

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re

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redesign

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and

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new programs and that's when I

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changed to using a simplero.

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- Oh, so cool.

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And so yeah. So let's dive a little bit into that. When did you first hear about some player on.

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How did you hear about it?

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- So with my

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business so up until recently,

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we

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I had only sold, like, ebooks. That was the only I was selling, and it was pretty straightforward.

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So I was using aweber for my email

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list than I was using e junkie to sell or deliver my ebooks. And

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so then I decide, okay, I wanna ramp things.

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What's up when I wanna start a membership type and, you know, this kind of thing.

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And I started feeling like, alright, I think it's time. And my business should grow quite a lot.

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So I figured, okay, it's time for the next level I wanna

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get

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or, you know, assist you all in that solution.

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That has the the product delivery and the the email and

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it all works together. Right?

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And from my side, the only things you ever hear about are launch report or what used to be office autopilot.

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And indeed and soft. Both are which are quite expensive

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and

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whatever. So

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trying to decide between the 2

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And I I ended up going for entrepreneur, but when I signed up for it, I realized right away it was way more complicated than I thought.

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The learning curve was, like, huge. And I also realized that all the

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new advanced features that they had were

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like,

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I'd need, like, a whole marketing team

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to get my money to the right side of it.

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And it just, like and there's a lot of little things about it that I thought,

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like, I don't know. I'll just

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silly things like it didn't have you couldn't do coupon codes. I was like, what?

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Just still silly things like that. They're frustrated. Mhmm.

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And so, anyway, I started looking up reviews of on report to see, like because anyone else feel this way, and I came across some review of somebody who can't remember who it was.

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I feel like I had heard of this person before.

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But anyway, she was, like, I ditched on to port, and I went to some player on. So I started I looked

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you guys it's it's a lot of what I thought.

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And so I yeah. So and then I emailed you

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because

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at that time

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because I'm Canadian, and we have a little bit of a complicated tax thing, And that was 1 thing that you guys didn't have, and I

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so I emailed you to say, hey, I really wanna try you, but

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I need this tax thing, and you guys were so great that you actually went out of your way to, like, create

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that feature just for me.

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And so now you did that and I've done my relaunch and I've been using supplier for a few

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months now and it's like, it's so good.

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It's awesome. Like, I'm really, really happy.

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- That's my story. Yes.
- Yeah. No. I'm so excited
- to hear about you guys.
- Thank you. That's so great.

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That's so wonderful. Thank you. I mean, this is why we exist. This is why we do that.

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It's it's so that we can have this kind of collaboration with with people like you and support you and bringing what you have out into the world.

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That's that's what gets us going.

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So thank you. That's that's amazing.

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So what how did you get this get started in the

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acne treatment business? And what prompted that for you?

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- Well, I a few years ago, I went through a period where I kind of came down with, like, really severe acne all of a sudden.

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And if you've ever gone through this experience. Like

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yeah. A lot of people people that make me understand.

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Like, it's very difficult emotionally because it's you know, it's like your face. It's your thing.

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There's like a shit

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going to the world and, you know, I mean, like, you're an adult too.

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Like, I was an adult when this happen. It's just it's very, very tough emotionally.

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- I actually had a tough period.

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I was in in in India practicing yoga, shtanga yoga every morning at a at and

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not in that ashram, but they'll get a yoga chalor for a while.

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And that seemed to, like, the heat and the yoga and all that stuff.

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All of a sudden, they had crazy breakouts of of acne.

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And I so I know exactly what you're talking about. It's very weird

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- and uncomfortable.
- Yeah. It's

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Pretty rough. And so but I I don't know.

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Some of the conventional treatments are very become a lot of side effects, and I wanna

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enter the sort of Okay. Peel the root of why it doesn't come back right in.

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I feel like to me that's, you know, like, improving your health so your body will heal it.

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4 80.

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So basically, I embarked on that and I managed to heal it quite quickly.

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And I just I just felt like I wanted to share that with other people and So I got this idea to start this business, and so I did.

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And, yeah, it's been awesome.

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It's been really great. It's very it produces so much freedom. I love being able to work from home.

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And, like you've said, travel and

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and also, of course, just, like, work on something that

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means a lot. It's very

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fulfilling,

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basically. But, yeah, not working for somebody else, working for myself.

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- Right. Yeah. Spent her.
- Sweet. What were you doing before this?

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- I used to travel a lot and work, really random jobs,

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waitressing,

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work to the kayak,

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rental place in the office for many summers and just just a lot of random stuff that, like, I bounced around a lot because I didn't really have anything that it

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was as meaningful as this business now. Like,

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So Yeah. It was a little lost, I guess. He needs it.

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- Was it a big display?

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Did it go quickly when you launched or it was it has been, like, a long steady steady climb?

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- Slowing steady, but with

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about a year I was sneaking in a

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modest living that I could live off of and I didn't have to have another job.

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So yeah.

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Yeah. Pretty quaker artist's business. I was like, yeah. Yeah.

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- I find that a lot of people is, like, they have expectations that it's gonna be, like, a overnight super, oh, I'm gonna make a hundred thousand in a year.

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But the reality is always that it's just you you you stick with something that you that really matters to you that you really care about and you just you know, because you care about it, because there is a higher purpose to it, you make it work.

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Even though have it has it been like,

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Has it been personally challenging for you? Have you had to grow as a person in order to do this?

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- Oh, yeah.

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Actually, I've never I've never committed it to anything,

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like,

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for very long before this because there was nothing that

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Yeah. It was so meaningful. So it was like and it's

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yeah. It's scary.

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Like, doing this yourself and putting yourself out there and that always like committing to this.

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It's like it's

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you have to face a lot of fear. Right.

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You know?

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- To do stuff like this. And
- Yeah. What was some of the things that you had to face?

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- You know, when you put up put your first paid products. It's like, oh, no.

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Because I was blogging for about 6 months first before

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I actually

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out an ebook and asked for money. And somebody was like, oh, no.

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Are people going to think that I'm greedy or they, you know, think that I'm a jerk because I want you know, and need some of that.

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Because otherwise, you know, you can't the amount of effort and time that you put into business like this You can't do it for free.

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Like, I would have to have a different job, and it would never people wouldn't get the help they needed otherwise.

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But you know, there's a lot of limiting beliefs

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of of a money and, like, you know, greed and rich people or people who want money.

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It's just like there's a lot of stuff like that. So you have to

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yeah. And there is also fears about, like, going out, like, what are friends and family gonna think?

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Like, I'm gonna be out there on the Internet.

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Yeah. It just stops like that.

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And, of course, you know, it's not like you wake up every single day and,

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you know, there's times where you're like, oh, I don't want. To work or whatever just like any job.

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But it's like, you have to get up and do that and put 1 foot in front of the other, and it's it's not always easy, but it's very rewarding.

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- So -- Yeah. --
- I will hear you.
- Yeah. What's what's some of the

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growth that you've had to to

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experience recently

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You have something that you wanna share?

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- Well, sorry. What was the question?
- Well, what's a what's a growth edge that you've experienced

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most recently or that you're at right now?

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Would you say if you wanna share?

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- I'm sorry to say that. I guess lately, it

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I don't know.

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I I feel like I'm sort of I faced a lot of those fears of, like, taking it to the next level of because I recently did just take it to quite a step up with these new programs or whatever.

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Trying to say, mostly, I've just been working a while. Isn't so

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- So maybe that's that's the growth edge.
- Just keep going. I don't
- Not work so much and be more

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be more relaxed than receptive and chill about the whole thing. That could be

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- Give myself time. Yeah.

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- Self care and all
- that

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Exactly. Yeah. Yeah.

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Cool. What so what in in what you've achieved so far in your business?

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What do you what do you most proud of?

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- Probably the actual

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results that I've gotten for people, like,

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when people email

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me to tell them how I've changed their life and their skin and how, like, They're so happy that they found my website, my information.

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That's definitely

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Yeah. Yeah. That's probably the most amazing. Anything.

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- Yeah. Yeah. Yeah. Sure.
- That makes sense. I I totally resonate with that. I mean, that's why.

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Like I talked about That's what makes my day too

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- when things like that happen.
- Yeah. Yeah. Yeah.

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- Alright.

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So can you talk a little bit more about your experience with Sinclair specifically how how has you experience been with, like, with the software itself, with customer service, you talked a little bit about the taxes,

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- with the community around it.
- Yeah.

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Yeah.

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Well, just like so much about Sinclair's how easy it is to use and it all works together.

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So

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what?

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Well, you know, everything that you need is best of, you know, selling digital products.

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It just everything's there. It all works together. I would like it that you can have

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data on your

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your customers?

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Like, for example, I mean, I I wish that I this I don't know I don't even know when Cimblaro started.

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But but, like,

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if it had been there in the beginning, I wish that I had used this from the beginning because now it's like, oh, I have all this, like,

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all my customers from before. I have no debt

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at all. No. I don't know anything about it. It's just like, It's just yeah.

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Everything is there, and it was so easy to learn to

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use.

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Like, I was talking about entrepreneurs. Just like learning curve was

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really high and it just yeah. And then,

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of course, anytime you have a question about anything, just had to meet you guys and you were so helpful and

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immediately get an answer and it's very personal to

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you.

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Personalized.

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So

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for all, like, I am super happy with it.

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And the fact that you guys even have, like, the that I wasn't

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Another thing was that because before I was only selling emails, of course, I've done, like, a membership site where I needed a forum and I needed a way to deliver content.

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You guys had that

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and the space is his or the what you call is his membership site.

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That was all included, and it's just

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it's just great.

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And anytime, Adrian said, like, if anybody asks me, what are you gonna what should I use?

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That's definitely gonna say you got

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Yeah.

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That I didn't figure out what technology you know, I need to use for this because you don't really know until

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you try it whether it's gonna meet your needs. That's very time consuming.

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All these different things.

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Yeah.

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Basically, I'm just really stoked that I found you guys.

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- Well,

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we're really stoked to have you.

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What would you what was the process of of switching from some something else?

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I don't know how how far you'd gotten with entrepreneur where your stuff was before.

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What was the process of switching from want something else to the simpler.

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Was it complicated, difficult? Was it easy? What was it like?

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- No. I pretty much

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had you guys set up in, like, a day or or

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I don't know.

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Of course, I have a few little things after that, but the majority of it was kinda set up in, like, a day, whereas I had I don't know, untaport was

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I had bought it a few months or even I just, like I was like, oh, god.

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It was gonna take weeks that I don't have.

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Like, it was it

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was really, really easy to switch from where I had to III hadn't actually

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done too much in on to port yet. So I didn't have to switch too much over.

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But overall, it was simple. It is easy.

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- Right. Right.
- Yeah.

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- So

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yeah. I have a question here. It might not. But we'll we'll try.

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The question is, what would you say to someone who's on the fence about signing up with Sombrero.

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- What was the what sorry?
- What would you say to somebody who's on the fence about

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going with simpler.

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- Just do what?

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- Okay.

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That's easy.

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- That's easy. Just
- I don't know. Okay.

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I guess it would depend on what their their fence question was. What was what was keeping

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them on the fence. But, like,

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all I could say is that I have experience, you know, like, I've and do this for 4 years or something.

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And so I know,

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what

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it

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what works and what's helpful?

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Okay. Just just just try it.

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Yeah. Totally.

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- That's so cool.

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And so the final question is, what what kind of advice would you give to someone in

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in in the same time of business like you or what what advice would you have given the you of 2 or 3 years ago when you were starting out,

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in general, like the big big picture.

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- That was my son.

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So my daughter, but, you know, I I would say, hey.

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Get my

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No. Like, that's serious I would. Like, that will make your life easier.

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But also

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keep keep at it.

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Okay.

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I think if if it's sort of, like,

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like you said, it can be a slow start.

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But but

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if you have to, yeah, stay committed and keep at it because most of the time the competition is, like, they just don't stick with it long enough

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to see the results they need, you know.

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And if you're running into blocks, you can always find the answer. Like,

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it's all kind of within you, like, the power is within you to do whatever you

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need to do. And you can you can reach your goals.

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You just have to you have to stay committed to it and find your way around the roadblocks. K.

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- And, yeah, you'll get there.
- What was the first half?

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Because we that they cut out in the video here.

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- The fur
- the first half

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- of your or if you
- wanna answer that question, you said?
- Yeah.

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You said that the second half was just stick with it.

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- But you said something before that where you were laughing. We didn't catch that.
- I said

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from

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a technical point of view, I they get some player right away.

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- Hey. Okay.

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- But from a, yeah, motivations

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- appointment. Yeah. That was the second half.
- Okay. Great. Got it. Thank you.

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That was an important point. We needed that. Yeah.

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Alright. I I don't have anything else, Tracy.

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Is there anything you would you wanna add or ask me or anything else?

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- Nope. I think that

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that's it. Thanks for but you need to, you know, be on your interview.

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- Thank you.
- Happy to talk to you.

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Alright.

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- Well

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Okay. Thank you, and goodbye then.

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- Okay. Have a wonderful day. In Australia.
- Okay.

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Alright. Bye.

